Urban Cafe - Bar - Kitchen in Birmingham

Visited prior to JQ Christmas lights. Friendly staff. Great hot chocolate. Yummy mince pie Definitely recommend when visiting the JQ

OMG had a pistachio latte . I’m not joking if you like pistachios this is for you . Best latte I’ve ever had Can’t wait for my next visit to the jewellery quarter

Discovered this place whilst visiting the jewellery quarter. Me and my wife were very impressed. Excellent prices, the grilled sheese sandwich is to die for. My only regret was not ordering this but thankfully my wife was too full to finish this. I had a chorizo and mushroom omelette which was gorgeous. We shared fries aswel. Would happily attend again on our visit to the jewellery quarter.

I was really quite hungry and still only managed about 2/3 of my Croque Monsieur. Lords and ladies, it was delicious! I would have loved it if the waiter hadn't brought out coffee quite so quickly, it was gone before the sandwiches arrived, but our waitress was happy to bring us water and glasses. I do recommend this place, and sitting in the sun drinking coffee is a nice thing to do anytime.

I’ve long been fond of this rather cool café in Birmingham’s fashionable Jewellery Quarter. So is everyone else, it seems; getting a table for lunch on a Saturday proved impossible so I returned for coffee on a Monday. My large cappuccino had proper roast bean flavour, praise be, and was properly hot. An almond and cherry cake was a moist, slightly tart delight. I’ve eaten savouries on previous occasions and have never been disappointed. Service can struggle at busy times but you know their heart is in the right place; it’s light years ahead of the ubiquitous, banal chains.

Excellent food beautifully cooked and presented - great range of teas. Friendly staff who are happy to adapt dishes for GF clients. Great 70s/80s music - could sit there all day !

Very busy cafe.Food was reasonably good but quite pricey. They seem to be overwhelmed when the place is full - 35 minutes wait for food at Saturday lunchtime is surely just bad planning by management.

Very nice brunch and dog friendly too . Pleasant place , service slightly slow but the food was really nice . We ordered bacon brioche and broccoli soup , both really nice .

Really lovely friendly staff, great food, excellent vegan options. Went for breakfast and lunch over a couple of days Very good

Really pleasant breakfast. Warm service and good range on menu. In the pricier side so not a cheap option but tasty, well cooked and fresh.

Popped in for breakfast with my son. Sullen unsmiling staff, mediocre very overpriced food and what my son described as an uncomfortable vibe. We wont be going back.

The food was overpriced - the cost was at least £20 more than you'd expect to pay. The food took 35mins to arrive. The breakfast was overcooked streaky bacon and an undercooked sausage and egg. Definitely not worth the cost.

Absolutely awful night other than the music which was amazing. After being sat, had to wait nearly 30 mins just to order a drink and the waitress tried to go without taking the food order. Nearly another 30 mins before the drinks arrived and the water never arrived, despite asking three times. Over 1hr 30m for food to arrive, one of us Mac n cheese with brisket, the other brisket with cornbread... The brisket was tough and dry, difficult to even cut, one of us left the brisket because it was such an effort to cut, inedible! Very very disappointing experience overall from the service to the food. Redeeming qualities, the music was amazing, the cocktails tasted good, the cornbread and maple butter were tasty, but that didn't make up for the overall incredibly poor experience. When paying, the owner (I think) was very apologetic before anything was said to him, but there were only words and no offer of a discount, in retrospect, we shouldn't have paid for the food, it was a disaster, and certainly not worth the £30 it cost!

Tasty Eggs Benedict and a cup of tea, in a coolish environment. Just what was needed after a tour of the Jewellery Quarter!

This morning , my friend and I decided to visit the Urban Coffee Shop in Jewelry Quarter, a place we had enjoyed visiting in the past. Unfortunately, this time our experience was extremely disappointing and left us with a bitter taste. We would like to point out several critical issues we faced during our visit: 1. Delayed service: Upon placing our order, we were informed that there would be a 30-minutes delay on our food. However, 45 minutes passed and our order still hadn't arrived. It is understandable that delays can happen, but such an extended wait time affected our overall experience. 2. Unresponsive staff: We asked several staff members about the status of our order, and instead of providing a clear response or any reassurance, they simply walked past our table without providing any update or explanation. 3. Unfair treatment of customers: We noticed that a couple of tables who had arrived after us and placed identical orders received their food before us. This discrepancy in service not only made us feel dismissed but also added to our growing frustration. 4. An insufficient apology and lack of clarity: We ended up requesting a refund as the situation became unbearable. While the refund was offered, the apology we received felt insincere, and no explanation was given as to why others had received their order before us. 5. Concerns about the refund process: We were told that the refund would be processed automatically, but the person in charge of handling the issue failed to take any of our details. This oversight made us worry about the legitimacy of the refund process and further strained our trust in the establishment. 6. Disappointment after previous positive experiences: As regular visitors of the Urban Coffee Shop, we have always cherished its upbeat atmosphere and quality service. This visit, however, was the exact opposite, leaving us disheartened and questioning whether we want to return in the future. To sum up, our most recent experience at the Urban Coffee Shop in Jewelry Quarter was far below their usual standards. We hope the management will take our feedback seriously and work towards addressing these issues to ensure future customers don't have to go through a similarly frustrating ordeal.

I visited the Jewellery Quarter this morning with a friend and we both had the urban brekie and coffees..Coming from Stoke I thought it was a little pricey but I must say it was worth every penny..The coffee was delicious and service friendly and fast.The Breakfast itself was excellent with quality ingredients and perfectly cooked. Hope you open a Branch in Stoke..Thank you to your staff and cook!! I will visit again!

Very disappointing indeed. Stopped off during a family visit to the quarter. Cafe is clean and tidy with plenty of seating but oh dear the food was not good. We had 3 Urban breakfasts 1 specifically with black pudding and hash browns as an extra, also an egg and bacon sriracha toast.2 teas and 2 coffees. Not cheap at £64 Drinks came swiftly enough but food was more than 20 minutes so had no coffee left. Food arrived and was muddled I asked for 1 breakfast with 2 extras but these were split over two plates, so one came with the black pudding and another with the hash browns. All poached eggs were seriously over cooked so all yolks rock hard which is not good considering the chef had 8 chances to poach an egg correctly, so an epic fail. My hash browns were also over cooked and my streaky bacon was nuked and just disintegrated, so ended up picking up what was left with my fingers. Disappointingly all the food arrived cold including the pre buttered sour dough bread which was rock hard. The cafe wasn’t too busy so no excuses for this sub standard food service. We visit the quarter a lot throughout the year and have stopped here before for coffee but I won’t buy food here again as this has put me right off. No one from the establishment checked back with us during our visit about our food either, so I didn’t have an opportunity to express my dissatisfaction. It’s not hard to poach an egg come on!! Good thing is they do have a toilet although unisex and not super clean it served a purpose on a blustery day. If I was you I’d give it a miss especially for the money it’s not cheap by any stretch of the imagination….

Not as good as it used to be….. There were six of us for brunch and I chose to go here as have been before and was looking forward to going back. We ordered bacon and sausage baps, and pancakes with bacon and maple syrup, together with burrito bowl and chicken Caesar pretzel. We ordered in twos and asked for it to be brought out together, it didn’t, it arrived in stages. Never mind…….. however the streaky bacon was awful. Only one persons arrived crispy, the rest the day was still white. If you’re going to serve steak bacon I would never expect it to be served like this. The gurus at the counter were really friendly, however our waitress was miserable, a smile would go a long way. Would I go back……….. probably not, too expensive for the food and experience.

Just wanted something for brunch. So ordered sausage, bacon and egg bap. Sausage was good (though too much of it, bacon dry and egg had been left under a warmer for far too long so was rubbery. Brioche roll also dry as it had no butter on it. Something so simple that if prepared correctly would be delicious. Very poor.

Came here a few years ago (pre covid) when I lived in the area and was really happy with the service, food and prices. Revisited in July 2022 and it really isn’t the same. £4 for a coffee, £9 for a very small poached egg on toast. Tasted good but I’m afraid the prices vs the portions are not (in my opinion) worth it. Not sure what has happened post covid with this place. Lots of other choices in the area now so I won’t be going back here in a hurry.

When first moved to JQ about a year ago the food was delicious. In the past few months the food has gone down hill. Not sure if it is because they are too busy for the staff they have but often have to wait over...

I came here to do some work on a weekday morning and asked the staff whether their wifi is working BEFORE I ordered a coffee. I sat down and tried to connect only to see their wifi wasn’t working. I waited, waited some more and...

We visited for lunch today. The service was prompt and friendly, the food was good and the price was reasonable. Well done!

Visited one Sunday morning in November. This is a busy venue and is especially popular with younger adults, and the hipster crowd. The restaurant is light and airy with a mixture of seating including long wooden benches, and external seating too. There’s an extensive menu...

One of the few places we found open on a visit to the Jewellery Quarter (Saturday lunchtime) Good range, food freshly prepared. Young, helpful, friendly team. Nice food, good selection (very) large portions, bit expensive.

Honestly this wasnt too bad, trendy breakfast place but all I would say really is that it was a decent breakfast and was a little pricey, personally I would prefer a big proper greasy full english breakfast. #idontlikebirminghan

Rosti was greasy & tastless........eggs benedict not the best.......a regretful £17...wont be popping in again.

Great place for breakfast, good vegan options and staff were very helpful in arranging a takeaway for when we had finished. Just what we needed after a night-out

This was a great place for a Sunday brunch.Super tasty food, with a good choice for veggie and vegan.Strong coffee and a fine choice of other drinks. An organised but chilled atmosphere with great music too.We will be back.

So happy to be back after Covid lockdown! Amazing food and coffee as always, staff very friendly and helpful. Many precautions taken due to Covid and we felt very safe, clean and comfortable. One member of staff also dealt with a very difficult customer very...

Dropped in here for a drink while waiting for a Jewellery repair. The atmosphere was hot and stuffy. Not very well lit with the serving area practically being in darkness. We had a tea, great coffee and the harissa chicken flatbread. It was delicious. However,...

How on earth can a cafe/kitchen/restaurant run out of food!!! It is the height of unprofessionalism!!! It’s not like there is no shops nearby you can restock from..

Met colleague here. Great coffee, good choice of breakfasts and healthy options,Please get front door shut as freezing inside

I’ve been here twice now and liked it both times. Great coffee, great food, and absolute bonus that they allow dogs inside! People come here to study, read, socialise - whatever you want to do, it’s a relaxing little hub with nice food/drink to keep...

By pretending to be cashless for 'Customers benefit' is a marketting ploy. Its so you dont have to pay for ability to do Cash deposits at the bank, a saving you DO NOT pass on. it is also a cruel way of preventing Homeless people...

Urban Cafe has fantastic veggie and vegan options for breakfast and lunch. The avocado, edamame, and chilli smash is lovely and so is the vegan sausage bap. The cakes all look so detailed and pretty. We shared a vegan brownie and had coffee and a...

Went for breakfast... ordered double egg on toast with an extra toast each and 2 coffees at a cost of £16.20 Food arrived... 2 eggs on 1 piece of toast plus 1 toast on side of plate. We waited for another toast each but it...

We just stoped here by chance and were hugely impressed. Excellent coffee and a really good breakfast far better than we were expecting. Really can't fault it and I would recommend this cafe.

Called in for lunch. American pancakes good. Lots of vegan and vegetarian options including for 'fish' Friday. Lots of space for wheelchair in cafe. Disastrous toilet visit. 1 loo for everyone, very inclusive. Big BUT, not enough space for wheelchair and then to close the...

A friend and I went here for Brunch today (Sunday) on a recommendation from another friend. It’s a nicely presented cafe with cool, wooden interior and a wide and varied brunch menu. However that’s where the compliments end I’m afraid. We waited over half an...

Been here a few times for great breakfasts. Today however we visited for lunch and after a 45 minute wait for a salad, my few leaves drenched in oil and a splattering of quinoa arrived. This was distinctly lacking in edamame beans, pomegranate seeds, crushed...

Stopped here for brunch after a short visit to jewellry quarter. This place does not take cash but do not let that put you off. I had the bacon bagel whilst my wife had eggs benedict. We both haf coffee. The food arrived and it...

This is the best place in the JQ for coffee or for brunch. It is quiet enough during the week that you can work or study. The brunch options are excellent. It can get a little busy at the weekend (which is testament to its...

Dropped in here for break during jewellery buying (!) for lunch. Great atmosphere, lovely friendly staff and good food. Lots of cakes to choose from on the counter.

We thought we would try the cafe for a nice lazy Sunday brunch. Overall the experience was good. Atmosphere was pleasant - the cafe is bright and airy (but then it was very sunny). We managed to get there before it got really busy. We...

Popped in for a quick coffee after mooching round the jewellery quarter. Ended up staying for lunch. The smoked salmon bagel was excellent and the staff are so friendly. Really good quality coffee and all round excellent value for money.

I love this place the coffee is always really good and the servers are always super friendly. I would 100% recommend the rosemary chicken and avocado sandwich it’s super tasty! Another great fact is that urban is dog friendly! I sat in with my dog...

We stopped here for a coffee this morning and I was taken by the decor, the friendliness of the staff, and good-looking menu. We both enjoyed our coffees and had a great croissant as well. I'm keen to visit again for a more substantial meal...

We visited this coffee place when we wanted to have coffee and cake before exploring the jewellery quarter and found this and had a lovely coffee and staff were nice and cheerful.. No cash needed to pay for anything in there which is a first..we...

Great Chai lattes but lukewarm, should have been hotter. Food looked amazing on the plate but was lacking in flavour. The veggie breakfast was massively underwhelming. Baked beans were luke warm, veggie sausages over cooked and tomatoes may as well have been given to us...

Staff all moving at full speed, but not too busy to smile! Very friendly, courteous and efficient. Brunch arrived quickly, Eggs Benedict and Eggs Royale, delicious and they did not skimp on the Hollandaise! One tiny point, tables were not cleared too quickly but then...

We enjoyed a late breakfast/brunch at Urban while staying in the jewellery quarter. It was busy but not full and our food arrived in a timely fashion. Staff very very pleasant. I partook of the smashed avo with pan fried mushrooms on sourdough while my...

Went with family and had a good lunch. Mine was a full breakfast and the quality was good. My wife's pancakes were, she said, very good. In all a nice place for a snack or lunch, we would go back.

Stopped in for a coffee before a meeting around the corner. Staff were very friendly, and coffee was okay – tasted slightly granular for a basic Americano? Floor could have done with a quick sweep up as there were a lot of crumbs and food...

Visited on a Sunday, nice light venue and found a table easy. Me and my brief enjoyed a few brunch dishes including pancakes and the granola, thought food was fairly priced and very quick service, well presented food which was very tasty. Only small criticism...

Yes they don't accept cash (Because it can make service faster) But does it actually? NO!! I have been to several places where the service has been fantastic and the queue to the till has moved fast, very fast even though they accept cash. Specially...

Only had coffee here, which was really, really good, but could see that food looked pretty good, too. Slightly quirky place with lots of happy customers, including families as well as individuals. Deserves to succeed. Warning: cash not accepted; bring your cards!

Went for bottom less brunch the food and drinks were nice but after 2 hours they took away the drinks through them away and wouldn’t let us sit there even though it was a normal coffee shop , the waitress was very rude also.

A couple of us turn up on our morning break and has an alright breakfast. Decent service, it's reasonably priced for something that looks like a posh Cafe, next time any of us are in the area I will let the lads know they they...

Have been here several times and always enjoyed it. However on this occasions my husband had a bacon and suasage sandwich which was good and a chai latte which was overly sweet. The main issue was my brunch which was avocado on toast with mushrooms...

Because they have no extraction hoods in the kitchen and the chairs are too short. My cappuccino was a late and they are proud to be cashless. Did you heard about the inflation and privacy before you started promoting it? I literally feel sick now...

Thanks for the lunch guys Stopped in for an avocado smash with pooched eggs while on lunch. With a beautiful almond latte that was delicious. All delivered by a cheerful young lady, possibly the new manager? Will deffo be back Thanks again

Fantastic service. The food arrived quickly and was exquisite, with no expense spared when it came to the dessert either. The iced lattes are more than enough to quench your thirst in the heat. In my opinion, the best view is the one closest to...

Food was delicious, unfortunately though the service was lazy and overall poor. A real shame. It would be a much better place if the staff were more on the ball.

Ordered a vegetarian breakfast and the waiter put the plate down and even said "vegetarian breakfast" which clearly had bacon and pork sausages on the plate. We had to take our plate to the counter after we noticed as staff were busy chatting behind the...

One of my regular coffee and bacon on sourdough haunts (as both are good) but possibly not for much longer as it’s going card only from April. Due to security issues and the like I refuse to have a contactless card so it’s bye bye...

Not a great place if you want to come and work as the WiFi is very slow. But the coffee is great and there is a lovely atmosphere.

Visit for a brunch a cold Sunday in December after roaming the Jewellery quarter. Fantastic coffee with diary substitute options and the sour dough with the breakfast was some of the nicest I have had for a long time.

Great choice, very high quality of food and lovely personal service. Had excellent very thick fluffy pancakes with amazing bacon and great smoothies.

Second time here and had the Urban Brekkie (the new mushrooms are the best) I think the tomato's have been cut smaller. Way better! The coffee was perfect. Staff were energetic and really friendly. Cafe got busy really quickly for a Sunday. Quite impressed. Good...

Called in for a coffee and hot chocolate whilst in the area. The young lady made our drinks with such care and attention, it was lovely. How great that someone takes such pride in their work. Thanks and the drinks were good too. Will try...

We popped in for lunch and thought it was extremely average for the price. It was quick though and the coffee was ok.

Visited from America, outstanding food, great coffee And the service was really great, everyone was very courteous and I cant recall her name but the girl in the striped pants (not sure if that helps haha) was really funny and even suggested other points of...

Very impressed great vegan options x will come back soon hot choc amazing. Xx ❤️🎉 great service you should all try!! 😁

We thought we'd drop in here after a trip round the Jewellery Quarter as I'd previously visited the Urban Coffee Company near St Pauls Square. Looks nice from the outside but I was pretty disappointed. Metal chairs and plywood tables with an unpractical leg in...

Lovely spot for a break. Great coffee and can highly recommend the sausage and bacon on a sourdough roll.

Called here on Saturday for a quick breakfast. Have to say it was one of the best English breakfasts we have had for a long time. I had full English and the ingredients were lovely, good chunky bacon, poached eggs, sausage and sour dough toast....

We have eaten here before and so enjoyed the food, we called in at 2.40 on 31st of Dec for lunch, knowing they close at 4.30, we sat down and checked the menu only to be told with a cheery smile “sorry the kitchen is...

Great cafe to spend time in if you need to make a decision before that all important jewellery purchase! Service is excellent and the coffee and cakes sublime.

Really enjoyed our time here Great if you want to have a few drinks and food before the Christmas market!

Went for brunch today with friends, the breakfast was great value for money and delicious. Staff were lovely, fast service. Definitely will visit again when in Birmingham!

We are new to Birmingham and found this Cafe, it looked good and certainly was. Extremely friendly service and fabulous food. Will definitely return.

After four Days Filming it was time to head home so went for a Breakfast at Urban before driving back and what a surprise, fantastic menu with good choice, service was good and we all enjoyed our meal, Highly Recomended.

We were warmly welcomed with our dog. Both Katie and Sasha made a fuss of us with Katie bringing water for our dog. We only wanted coffee, which was very good, but are due to return soon and will definitely eat there. Lovely clean place...

Breakfast here is always good. There is a lot of choice but I love the bacon and sausage bap. The ingredients are fresh and of good quality. There is a nice feel to the cafe and weather permitting you can also sit outside! For the...

Great cuppa and an amazing peanut butter chocolate brownie! Couldn’t tell it was vegan. Good background music, friendly and helpful staff, plenty of room on a rainy day.

Mid morning breakfast after a late night at the Arena was a lifesaver. Poached Eggs on toast with a side of back bacon was cooked perfectly, nice sized portion with a great mug of tea. My wife chose scrambled eggs with smoked salmon which was...

We use this Cafe when we visit the jewellery quarter. Not good this time, I ordered the smashed Avo on sour bread with poached eggs. Very little Avo, bitter tasting luke warm and hard yoke in poached eggs that oozed water/liquid when I cut into...

After attending the Vegan Valentines pop up which was a delicious set menu that knocked my socks off and lovely service - I decided this was the place to have my 30th birthday meal. What I wanted was a whole restaurant to myself for me...

We stopped here for lunch which was very nice. There was plenty of choice and we were both very happy with the food. Service was a little slow queuing to place and order but the food was worth the wait. The only toilet was almost...

Coffee still as good as any in the quarter and my regular bacon on sourdough has saved many a Sunday morning when too lazy to make my own breakfast!

Small but atmospheric real coffee (or tea if you prefer...) house, very friendly and efficient staff

Had brunch here with my son after visiting the nearby WG Evans silver museum on Albion Street (well worth checking out) as part of my father's Day treat . Very nice café with large plate glass windows means it's light and airy inside. It was...

just had brunch there with my husband - after a couple of hours in the city centre, well worth the short drive out to the jewellery quarter. The place was absolutely rammed, but we just managed to find a table, although had to move when...

My boyfriend and I have visited Urban Cafe several times for breakfast- the coffee is delicious, and the breakfasts have been consistently delicious. The bacon and cumberland sausage sourdough is incredible, a consistent favourite- but there are loads of different delicious options. The staff are...

We have visited a number of times. On all occasions the staff have been friendly and helpful. It can get quite busy at peak times and on a few occasions we have struggled to find a seat (however this is just testament to how popular...

Went here yesterday and took our dog and had a creamy porridge with jam (£2.90) which was nice. My partner had ordered the toast with an egg which was £1.90 and extra egg was a £1. But they charged is wrong and charged £5.70ish instead...

We stepped inside rather 'by accident' but we didn't regret for a single moment! They serve some delicious food, like the smoked salmon sandwich we had.

We loved the outdoor seats and were lucky enough to have sunshine yesterday morning. Service good and staff friendly. Croissants were delicious and jam was very fruity and portion generous. Coffee excellent and good size cups.

A few repeat visits since my first. Decent coffee but I keep going back for the bacon on sourdough, which for now is my favourite breakfast item around the Jewellery Quarter and I’m fussy!