Based on 1.135 opinions finded in 2 websites
Based on 1.135 opinions finded in 2 websites
Opinions
Flee this establishment! Very mediocre cuisine to say the least. The restaurant tries to give itself an identity by doing fusion cuisine but unfortunately the result is really not good and we left half of our plates which were served lukewarm or even cold. Dessert is not dessert. A melting heart that is not melting but rather industrial that you can make better at home. In short... horror! When you look at the map, there are too many proposals. We get lost! No wonder the taste is not there. Inexperienced and very/too amateur service. We almost feel uncomfortable. The atmosphere was otherwise rather warm due to the decoration, but the smell of frying oil from 2-3 days ago completely turned my stomach. Luckily, I only ate half my plate. Honestly go your own way. It's a shame for English gastronomy
Jo (Ronyyyy) . 2024-10-26
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Went with family this evening. Sorry to say that this restaurant is below expectations. Service was very slow,this is down to management, 2 girls just not the correct staffing level as servers. Third girl busy sorting drinks out etc. Food served which some was luke warm should of been hot. Servers not trained in correct way to serve ie stretching across customers. Bringing food with no cutlery. So all in all poor all round. But a little training and a look at staffing levels would sort most of these things out. Lets hope our visit to their sister restaurant (Tides) later in the week is much improved on this.
Duncan Higham . 2024-10-22
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5 Star Review all round,Great staff.Great place.Great food highly recomended.Very well priced 👍
James Allen . 2024-10-14
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Good food as always but service left a lot to be desired on this occasion. Staff were uninterested and looked as though they wished they could be anywhere other than at work. Really disappointing as we have returned on past occasions due to the combination of both good staff and good food. I can appreciate wanting to get home after a long day of service on a Sunday but we felt as though we were an inconvenience to the staff by staying to have a dessert. Unfortunately we won’t be back in a rush any time soon.
Hannah Connolly . 2024-10-13
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Great atmosphere, friendly service and delicious food.
Rita Yeremian . 2024-10-10
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Great food lots of choice freshly cooked
Philip Hennessey . 2024-10-06
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Lovely place, lovely food and staff...definitely recommend!!!
Lisa Mckemey . 2024-10-06
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Food not to bad at all services 1 of the worst restaurants I have been in starter came out with main sides came out when main nearly finished and drinks order that didn't come we boy asked for red sauce got a dirty look and a eye roll there were 5 adults and 1 child ar our table no one will be going back
rocks vlogs . 2024-10-03
MORE AT Google
Food average. Be sure to check your bill. We arrived at 16.20 got off lunch menu but where charged evening prices on sides & mains because lunch menu finished @ 16.30. Dred to think how often this has happened.
Alison Dodds . 2024-09-21
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Amanda was great, I had booked and requested a window table, so it was sorted!! Staff and food excellent! If you haven't been, do it!! Very central, great atmosphere, would advise booking just incase 👍
Linda Andrews . 2024-09-17
MORE AT Google
Absolutely a wonderful place to eat. Our waitress was great (Chloe). I Highly recommend this place!
Brandon Lingle . 2024-09-16
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No Need for reservation. The food was good, worth a shot.
Anton Matei . 2024-09-14
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Had myself some scallops and a half price fillet steak (50% off steak on Tuesdays) with champ...the scallops were good and the steak was absolutely beautiful - rare and well rested, I could have eaten it all over again. Waiter was lovely. Shame we are only here for one night else we would be back!
Charlie Shirley . 2024-09-10
MORE AT Google
Great place for food. Would highly recommend
Josh . 2024-09-03
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We had a great evening. The food was lovely and the service was excellent. Special word of thanks to Amanda who was serving our table. We will definitely be returning.
B Keys . 2024-09-01
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As always we found the food was pretty good, but the service was average.
Campbell Hamilton . 2024-08-29
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Restaurant with European food. Nice place, kind and attentive waiters, excellent service, average prices for the place. The food is also average for Northern Irish cuisine of dubious taste and particular palate, where abundant salt and pepper dominate some dishes, the portions are generous. The dessert is also average. For value for money, probably one of the best restaurants in the area with good variety of food. In particular, for those who want to try an endurance challenge for the palate and throat, I recommend the "chicken rigatoni with fried onions": a real competition to see who can last the longest without drinking!
Giulio . 2024-08-27
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We stopped by on our way to Giants Causeway, the food was slightly on the pricier end, but once we got the food, we agreed it was worth the price tag. The staff was extremely friendly and inviting and the food came out quickly. I would recommend this to anyone visiting the area
David Medrano . 2024-08-26
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Called in for lunch on a miserable wet Monday while on a weekend break. Loved the trendy urban décor. I ordered the cod bao buns, hubby ordered the stuffed burger and we shared a portion of salt and chilli chips. The food was tasty and the blueberry bramble cocktail was even better but it's our young waiter whose constant smiles and attentiveness which will secure a revisit. Was also able to save 10,%on the bill with my NIPSA membership plus card.
Mel McConnell . 2024-08-20
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Very delicious food and very good waitress service
Maria Jesus Juan . 2024-08-20
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Lovely family lunch we always visit when in Portrush
Elaine hamilton . 2024-08-16
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Busy and lively place with a good menu selection.
Albert Daglish . 2024-08-15
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Food and service was awesome will definitely be back
Dave Harbison . 2024-08-14
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Lovely food was great! Service was great! We did go for Sunday roasts but weren't able too as summer menu had started.... Although no one was disappointed though! The staff member was very efficient and great with the kids with us. Atmosphere was beautiful, busy but not overcrowded.
Tina Williamson . 2024-08-06
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Had our usual monthly trip to the North Coast and stopped off for lunch at our go to restaurant Urban, unfortunately things have changed, our usual choice of honey chilli noodles were tasteless and had a sour taste of brown sauce..the sour cream and chilli fries had no taste also. We don't know if the staff have changed or they have different suppliers but things have gone downhill drastically. Having recommended Urban in the past to friends and family we will be sharing our latest experiences with them. We did mention our issues with a female server but she just walked away..as normal we were contacted by Urban to leave feedback which we did but up to now 3 days later we have had no response. I feel I am very fair and honest with all my reviews, unfortunately this time Urban you failed terribly.
Graham . 2024-08-03
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Dit was het slechtste restaurant tijdens onze vakantie. Bij de telefonische reservering klonk de dame al wat afstandelijk, maar toen wij aankwamen werden we bij binnenkomst aangekeken, maar niemand voelde zich geroepen om ons te verwelkomen. Uiteindelijk kwam er iemand en kregen we een gezellige ronde tafel. Leuk dachten we, totdat we besteld hadden. De zalm was echt mini en op de burger ontbrak de kaas, bacon en uien. De friet was krummelig en alles leek niet vers. Bij ons beklag over de kleine zalm, ging men eerst een andere bediende halen, die weer naar de keuken ging. Het waren normale porties volgens de kok, maar oké, we kregen een extra stukje vis. Helaas was die niet gaar… de substantie van purée met saus was ondefinieerbaar en bleef onaangeraakt. Enige positieve was de pineapple cocktail! En 1 leuke ober tussen de rest van chagerijnen. Nooit meer terug hier.
Ilse R . 2024-07-29
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Food was really good and there was a great atmosphere. It was very busy but we were well looked after.
Alan Williamson . 2024-07-28
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The food was great from here... I could eat the duck bao bun all day, every day - it was delicious. My only complaint about the service was that we weren't asked if everything was OK although the table next to is was asked multiple times, thankfully everything was OK and we didn't need more drinks. The atmosphere was also good, just a nice meal with my wife.
pa88y . 2024-07-27
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Really Good Lunch I would Recommend Going Here Thanks To All The Staff In this Restaurant
Sarah Brown . 2024-07-26
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Very good food and atmosphere. Really glad we were able to eat here. Strongly recommend.
Phil Brennand . 2024-07-25
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Had a 'meal' here yesterday. It was the worst 'restaurant' food I have ever eaten in my life, and I'm no spring chicken. Neither was the rubbery, straight from the freezer, chicken I was 'served' yesterday. Made Bird's Eye frozen chicken look like Fine Dining. Avoid.
PATRICK O DOHERTY . 2024-07-24
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Had chicken goujons and chips x 2. Food tasted cheap, like frozen, straight from the freezer produce. Flavourless and bland. Waste of £31 quid.
Ann MJ . 2024-07-23
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Just had a lovely meal in Urban. The food, atmosphere and surroundings are amazing. We were served by Alexander and he is a fantastic waiter, with a lovely personality, good for bit of a laugh and he totally made our evening out.
Jenny Beattie . 2024-07-22
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Booked and visited this restaurant due to the positive recommendations from locals. Food was amazing, but unfortunately, the service was terrible. As we sat at our table, the young waitress approached with a facial expression of displeasure and intense frustration? Knifes, forks and napkins for all four of my family were just thrown down in front of my wife as the waitress walked off. Her attitude noticably stunk throughout the whole meal and it was clear she didnt want to be there. Service was extremely slow even though the place wasn't full so we decided to finish early and left after the mains. Overall, we won't be back due to the standard of service we experienced.
ian benton . 2024-07-21
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Delicious food and cocktails. The lamb and salmon main were our favourite. Friendly staff and great environment for dinner. Definitely need to book as very popular
Zoe Fitzgerald . 2024-07-20
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Very nice place to eat very good variety off food
Paul Sheen . 2024-07-11
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Crispy duck bao bun and salt & chilli prawns starters were okay but don’t order the fillet steak, overcooked and therefore overpriced!
Andrew C . 2024-07-10
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Fantastic spot, very clean,food was very nice 2 starter 2mains 2 drinks £55 inc tip
Philip Mccullough . 2024-07-06
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Food was average and expensive for what it was. Staff very inexperienced and not the most helpful,you stand at front door while staff walk past as it seems only manager can check you in. Plates being cleared from your table as each member of the party finished. My son was still eating and every other plate was gone. There was a glass of water spilt over a jacket and no one even took any notice.
emztaylor85 . 2024-07-04
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Disappointed. Underseasoned food , overcooked fish , wrong side orders , steak so chewy, we complained but nothing was done. Just not great at all, something was wrong with all our dishes. Kids pasta bland with no garlic bread, no parmesan too. Only good thing was cocktail but that's not enough to return.
Jenny moo . 2024-07-04
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We had reserved table for 8 on my daughters graduation day , we ordered starters and main dishes and waiting time was not long ,even the cook agreed to prepare dishes from the evening menu when we were at lunch time so we were very happy about this. Unfortunately they forgot to bring our starters and when we ask why we didnt get them the atmosphere wasnt pleasant, the manager didnt even come to id to talk about what happened. All we heard was the manager shouting at the waitress in front of the customers. We needed to ask by ourselves about the cancellation of starters. We decided to eat the main dishes brought out anyway because we knew it was a special order and didnt want to waste them as they were already made. This situation ruined my daughter day. Although the one good thing was that we did enjoy our mains. We ordered 6 Filet steaks and all was cooked perfect and delicious!!!! The fish my husband had was the best he ever ate! Sadly the service did dissapoint, anybody can make a mistake but its about how you handle it with the customers and apologise for it as a manager.
Katarzyna Kotkiewicz . 2024-07-04
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On arrival at urban we waited at the front area for 15 mins. There was 3 staff behind the bar and the manageress was floating about. No one came near us though they knew when we came in and seen us standing waiting. So we were seated after waiting for the 15 minutes. We ordered mains and that took 1 hour to come. Two of the drinks orders were wrong. The majority of the food was overdone The staff who served us were lovely. Very overpriced and standard of the food was very poor. I think the owner should give the senior staff some customer service training and I would not be recommending this place and would not return.
Tracey P . 2024-07-01
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Went here yesterday with the family, wife had the crispy cod which was very greasy, I had the Angus burger which was alright, my daughter enjoyed her salmon and the young lad enjoyed his chips but not his chicken goujans. The staff where nice but unfortunately very slow. Quite expensive for what you're getting, £70+ for our meal and it did not live up to that price.
Derek Field . 2024-06-30
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Visited for friends birthday. Food and service both excellent. Staff very kindly sang happy birthday for our friend
Bernie Conlon . 2024-06-21
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The staff was uninterested in us, and the food was bland and boring. On the bright side, the drinks are good!
C C . 2024-06-12
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Food great..Sat at bar and enjoyed a good steak.
Senan Haugh . 2024-06-09
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Had a really nice family meal, also they served the best salt n chilli chips I have ever had
Peter Mcmullan . 2024-06-04
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Excellent roast dinner meals. Big portions, all the other plates coming out looked delicious too. Lovely staff and it was good you could see the chef at work behind the glass. Seems to be dog friendly as I saw a customer with a wee doggy on her lap. Prices were very fair for the quality, just go, it's a cracker restaurant you won't be disappointed. Will definitely go again next time we are in Portrush.
Jay Flan . 2024-05-29
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Definitely terrible, noisy place, overcooked and tasteless hamburger and absolutely unwelcoming and unpleasant staff.
Elena Bedocchi . 2024-05-27
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What can I say 5 star. Puddings is are big so leave room! We had a lovely time. Table of 4
Glenda Higginson . 2024-05-19
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Fabulous menu and the food was all perfect! 5 people all with 3 courses each and we all left very satisfied. The service was friendly and helpful, and our waitress Amanda was very knowledgeable about the menu and couldn't do enough for us. First class all round, looking forward to returning. UPDATED: After another visit last night I have to update this review. Got the stuffed burger and was easily the worst burger I've ever had in a restaurant, soggy pathetic bun and the burger pattie was so over cooked around the edges it was inedible, even the bacon inside was like plastic! Very poor, along with the cold starters and a drop in the service quality we left disappointed. Previously a 15/15 review.
Ricky Houston . 2024-05-15
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I had Peking Duck Noodles and the wife had a Roast Chicken Dinner, both absolutely delicious. Service was a bit slow but overall a decent experience. Would recommend you give it a go, very reasonably priced too!
Andy Booth . 2024-05-13
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I can't fault it at all. Lovely meal for 3, reasonably priced and finished with a lovely guinness. Really enjoyed it.
Paul . 2024-05-07
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Very good restaurant, the dishes are good and the service is pleasant.
Clara Roulot . 2024-05-05
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Really enjoyed our meal at Urban.
Ronnie Sheehan . 2024-05-03
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Outstanding food. Typically very busy, so make a reservation. If you are anywhere in the causeway coast area, go here for dinner!
Jason Thompson . 2024-05-03
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Great place for the family . Amazing food & staff . We always visit any time we are down that way
Robert Huxley . 2024-04-30
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Great service lovely food steak cooked perfect
patrick boorman . 2024-04-25
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Excellent food and attentive service from all the staff team.. highly recommended 👍
Peter Ingham . 2024-04-24
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This is our first visit to Portrush, and we were excited to try this restaurant, based on the good reviews we saw here on Google. We made reservations, and as it got close to our selected time to dine, we discovered that two other couples in our tour group had also booked a table at the same time. We figured we would ask if Urban could seat us all together once we got there and if they weren’t busy. They weren’t busy, so we asked the hostess if she could put us all together. That is where the trouble began. While she did put us together, she clearly wasn’t happy to do so. She said she’d have to cancel two reservations and change the third. Which again, if they had had a restaurant full of customers, I could understand the frustration and would never have asked. But they were not busy. That seemed to set the tone for the rest of our service. The (very) young man who came to take our order asked if we wanted drinks. Before I ordered anything, I asked if it would be possible to separate the bill so each couple paid for their own. He said no problem. I ordered a pink gin bramble, my husband ordered a shot of Bushmills 21. After a while, the boy came back with our drinks, and spilled my drink as he handed it to me. He said nothing and walked away. It wasn't a small spill, and I had to use all our paper napkins to clean it up. I then asked him and also the two young girls who checked in at our table for more napkins. I finally got them on the fourth ask, well into the meal. By the way, the cocktail I had was a red pink slushie with no discernible gin in it, sweet and weak. Disappointing for the high price. Two more people from our group showed up with their own reservation, and the staff seated them at a table next to ours. We asked if we could push their table a foot over to be next to ours, and again, the staff seemed VERY put out by it. Why was this request a big deal? We all noticed, because it wasn’t busy in there, that the staff gathered by the bar and were clearly talking about us by the way they were gesturing and smirking. Very unprofessional. As for the food quality: The scallops were overcooked and had some grit in them, and the lamb was overcooked and tough. Other people in our group said their food was okay. It did not live up to the prices and the menu descriptions. The real problem came when it was time to get the bill. They gave us a bill for all three couples on one check. We reminded them that we had asked for separate checks, and the server said no, we don't do that. We told her that we had asked ahead of time, and she said it didn't matter, that they would not split it. Okay, we asked if we could give them three different credit cards then, and she said yes, but you have to figure it out. So we did, and my husband went up with the three cards to pay. Suddenly the manager walked over and slammed a bill down that now had the fourth couple’s check, the ones who arrived later with their own reservation who simply wanted their table pushed over, added to ours. My husband said why did you do that? We want to pay for just our meals! She said because we all sat together, and you are NOT allowed to leave until this gets paid. As if we were going to cut and run! This fourth bill had drinks from our order on it, which makes no sense since we ordered those before this couple had even arrived! It was a complicated mess that didn't have to so if 1.) the boy had said no, we do not split bills or 2) they had kept the fourth party’s bill separate from ours. We left feeling frustrated, ridiculed and downright angry. Hey, I get that owning a restaurant isn’t easy. I own a shoppe in the states and I deal with customers and yes, tourists, on a daily basis myself (we have a national park in our town that brings over a million visitors a summer into our area). But I can assure you that I would NEVER treat paying customers like that. We spent nearly $300 at Urban and should have had better service. There are lots of other restaurants in Portrush, hopefully who actually appreciate your business.
Jayde McAloon . 2024-04-23
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Food was okay, not worth the price. The cocktails were definitely watered down! Hard to pick high on the lovely atmosphere with the service and passive aggressive comments. The place was dead, but they seemed frustrated when a few of us (with separate reservations) wanted to sit near each other (but still grouped by reservation. The staff didn’t split up the checks by table- or rather they did but with the wrong items on the wrong checks. Then, before we said anything while we were still at the table talking, the staff canceled all the checks and said (loudly) we had to pay the whole check before we left, giving us a single check with the whole group combined. People were looking at us like we tried to leave without paying. Such a mess. A lot of unnecessary confusion
J P . 2024-04-23
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Hubby and I booked our table for 5:15pm and were seated straight away. Drinks & food ordered within 5 mins. I ordered the crispy chilli honey prawns & noodles and hubby ordered the crispy chilli honey beef & noodles with prawn crackers. We ordered a side of garlic cubes also. The meal was served within 10mins and was delicious .. flavours were so yummy. The prawn crackers also were so chunky and lovely to eat. However the prawns were not crispy.. they had a batter on them, but were soggy amongst the noodles. I feel the meal should have been served on a plate rather than crammed inside the bowl (perhaps this is why the crispy prawns were soggy?) Lovely restaurant with very attentive staff. Will defs be coming back to try out other things on the menu. Thankyou
carol doherty . 2024-04-21
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Bad bits: To be honest, the food is overpriced & quality isn’t the greatest. We had steak, which wasn’t too bad, a bit dry round the edges. We asked for the garlic butter SAUCE, it came and it was literally just melted butter in a pot (paid £4 each for it) Husband ordered the sour cream and chilli chips, and honestly they were soggy and just had sauce from a bottle all over it. We didn’t even eat them. One of our plates had a big chip / crack in it! The waitress that served us was very stroppy / huffy, she wasn’t polite, had no manners, looked completely miserable. We understand she could have been having a bad day, but she was just TOO stroppy. We felt bad even placing our order with her like we were really annoying her by existing. Good bits: The asparagus with parmesan was the nicest part of the meal, perfectly cooked. Crispy onions were tasty. The place is nicely decorated, comfortable seats. Review: We were underwhelmed by the overall experience. Probably wouldn’t go back unless they sort the prices out.
C L . 2024-04-20
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Correct restaurant, a perfect option for daily dining, the menu is very extensive and they have a great variety of dishes (woks, pasta, meats...), so you can go and eat totally different things. 🤷🏻♂️👍🏻 In our case we almost ordered the fondee and garlic bread for starters (they were very good), and some ordered pasta, noodles or meat. The mains were very large portions for the price of the dish, but the sauces/oil were plentiful. 🍟🍝 The chocolate cheesecake dessert was a bomb 💣 that is worth trying. 🤤 The price was very low for Ireland, so it is a place to return to if you don't know where to go and it will be a good option. 👌🏻🤑
Borja de Paz . 2024-04-20
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The food was so nice and came really fasf! It’s unfortunate that the staff made me feel uncomfortable and rushed therefore couldn’t enjoy it as much as I would’ve liked.
Katie S . 2024-04-16
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Excellent food, staff, and surroundings.
Thomas Dixon . 2024-04-11
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Been here a few times, last time being just after Christmas, always loved the food, very good quality and portion size. Don't mind paying when the food is good. Which was why I booked it for a birthday celebration last night. We ordered brie and ribs as starters and my son ordered the prawns and his girlfriend duck - which took a while to come. My partner and I noticed right away the portion size was reduced drastically. Approximately 50% smaller. Still tasty but half meat on ribs, half amount of brie, duck very small amount folded in pita bread- didn't taste great. But the worst was the prawns- 4! Prawns! Now I have been raving about this place since my first visit and always order the same main dish, which my partner decided to order too- goats chesse tart with sides of chips and rocket salad, I even keep a picture of it on my phone and have showen it many times. Last nights meals bared no resemblance to it what so ever. So so so disappointed. My son had lamb , which was small and very dry garlic potatoes, his girlfriend had the prawn noodles. The tart looked nothing like it had done previously and the rocket salad which I had loved was so bad and tasteless. Floor staff has always been mediocre but because the food was so good we had always overlooked that. Even the Guinness was served in a wet glass - £6 a pint. This restaurant started off strong but has gone way way down hill. We had been planning to visit this restaurant regularly as we've just moved to the area but sorry to say they've just lost a good repeat customer.
Traveler27940427199 . 2024-04-09
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Place was bussing when we got there not many empty seats and the service and the starter we got between us was lovely the mains also we very good
Stephen Vint . 2024-04-07
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Tastiest meal I’ve ever had! Food couldn’t have been any better and the service was 10/10! Went for lunch here a few weeks ago but made sure to get back for dinner. We were in and out in 45 mins, the service was so quick. Food was piping hot. Starters, Mains, Sides, dips, Guinness it kept getting better, literally cannot be faulted, delicious! Best overall meal I’ve ever had! A must go, thanks to the staff 👌
ruairi1888 . 2024-04-04
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My wife is still talking about the tomato tart she had for her lunch And let’s face it if you’re excited about a tomato tart it must be special. My honey chilli beef was good as well. Very friendly service and overall an enjoyable lunch on a rainy day in Portrush
NicholasG342 . 2024-03-27
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An excellent dinner in a beautiful environment! Urban sits just off the main town square in Portrush and serves top quality food and excellent cocktails. The North Coast of Northern Ireland has a reputation for amazing food, and Urban holds its own very, very well.
Josh Cuddy . 2024-03-25
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Excellent meal. Great discovery on the Antrim Coast. Highly recommend.
Lisa . 2024-03-22
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Great place, great food and great service on a very busy evening.
Miriam Wing . 2024-03-20
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Been here a couple of times but went last week and it was the worst food I’ve ever tasted and the chairs were full of dirt, staff are so rude would not recommend this pace
joan-ann mcpeake . 2024-03-17
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Very popular place so booking in advance is a must! Decent selection in the menu however only 3 mains suitable for vegetarians. I went for the tart which was lovely. Other options was cauliflower or broccoli 🙃Service was good. Prices reasonable. Tables a bit too close together for my liking. Update March 2024... This is a somewhat mixed review. Sunday lunch. I ordered the tart and garlic bread which were both superb. My plate was clean! 5 stars. My husband and MIL both ordered the roast beef dinner. Zero stars. Beef was stone cold and very stringy/fatty. Yorkshire pudding was more soggy than crispy. Rest of their food was barely warm. And the side of veg was pitiful. I can't fault the staff at all - they were very attentive and prompt. Thank you. Unfortunately we won't be back again.
Kathy McCandless . 2024-03-17
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Amazing food! Would recommend salt and chili chips and salt and chilli ceaser salad
Sophie Whitehouse . 2024-03-12
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Excellent diner. Personnel sympathique, service rapide. Du choix sur la carte. Les plats sont bons et très copieux. Bon rapport qualité/prix
schtroumfette89 . 2024-03-06
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Meal was lovely, delicious food and generous portions. The lovely manager with the blonde hair was the nicest staff member, she attended to us and gave us a great reception. Lovely cocktails & service was quick. Overall would definitely return.
rallyconstance . 2024-03-03
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Some of the best food I've had in a while. Relaxed atmosphere with a good service level. Wine was pretty good too. Highly recommend this restaurant.
stephen mccoy . 2024-03-02
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The food was great but felt a bit rushed as when the waitress was clearing the table she as do you want your bill now and we had only sat our knifes and forks down. But food was beautiful
Gary Cunningham . 2024-02-29
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Fantastic restaurant and caters on all types of food. Very nice food and must be the best restaurant in Portrush. I had the Spicy beef noodles and with a side dish of Chilli chips. Both were very tasty. The chilli chips have to be the best I have tasted. Staff are very friendly. Service is truest very quick. Highly recommended and would recommend-visit anytime when revisiting Portrush. Cracking value for money. Sat on the High Street in Portrush.
Craig W . 2024-02-29
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It was very quiet in the restaurant for a Saturday afternoon. I ordered a burger and I always cut it in half to eat it. When I cut into it the middle was cold. I didn’t want to cause a fuss while our party was eating so I did not mention at the time and I didn’t eat the burger. I had ordered chilli and sour cream cubes which I ate some of, but these were swimming in half a bowl of chilli sauce. When the server came to take our plates I mentioned why I had not eaten the burger. He was very apologetic. He then went and spoke to the supervisor/manager but came back with the bill to tell us he tried to get the burger removed but he was not allowed. As someone who owns a food establishment I’ve never seen anything handled this way, not even a discount given or an apology from the manager. I wish I had read some of the reviews before booking Urban as if I had, I would not have been eating here. Would definitely avoid in the future.
vickielogan . 2024-02-25
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The place is beautifully decorated and there’s a great atmosphere but the food is definitely a let down. It’s always a red flag when the food lands on the table 5 minutes after ordering. I got the chilli chicken rigatoni and it was clear that the chicken was not fresh as it had the reheated taste. Also you could tell the pasta was not cooked fresh and was reheated also. Very expensive for what it was. My partner got the noodles with prawn crackers, portion was small and prawn crackers were stale. Also the french martini tasted like pure juice. This would be such a great place if the chefs didn’t take shortcuts when preparing food- fresh is always best especially if you’re charging those prices.
Adam Stevenson . 2024-02-19
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A surprise of a place, really nice and the food is delicious! Everything we tried was very careful, the flavors, the presentation and the portion, in addition to the prices for the quality and quantity being very affordable, that really surprised me since in other places it would have cost up to twice as much. Something that I particularly liked is that the kitchen is visible and everything is super clean. The service is very good and they are always aware of what you need, I would definitely return.
Jessica Godínez . 2024-02-14
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Food was excellent; good portions, good price, tasted great. Service was hit and miss. Initially the waitresses are coming over every few mins but once you've ordered it's very hard to get anything, no offer of any extra drinks, "was everything okay" etc. Open kitchen - lovely to watch. However, watched chefs on their phones, go out for a smoke/toilet, didn't see anyone wash their hands the whole time we were there, which was slightly off-putting. All in all, best restaurant in Portrush. Great food, great price, much better than overly hyped restaurants at other end of the town😉
chloe grant . 2024-02-09
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A bit racous with noisy students, over generous portions of pasta, but apart from that, good experience. Thank you.
Geoff Whitehead . 2024-02-06
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Best place to eat in portrush! 10/10
Amy Bradley . 2024-01-30
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Good food with great service and pleasant and helpful staff.
William McKibben . 2024-01-29
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Lunch, dinner or whatever, quality is always there! Friendly, efficient staff and on top of that the quality of each dish was absolutely great. The scallops starter with pancetta, peas and pea puree was done perfectly! Main course of steak, cooked just as requested, mushroom sauce complemented perfectly. Ambience in restaurant on a very blustery winter Sunday evening was just the thing to bring you back to Urban in double quick time.
Trevor C . 2024-01-28
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Party of 6 visited on Sat 13 Jan for friends 60th. First time here. The food was amazing, service was very good and staff really friendly and the atmosphere of the place was so good. Well worth the visit from Co Down to Portrush
Carole TJ . 2024-01-20
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This is a class restaurant! Son was very impressed with the Parmesan and garlic crusty bread. Portions are good size and alot of thought has went into the menu and presentation. You didn't have long to wait between courses. Staff were friendly
karen peters . 2024-01-19
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Third time in Ireland was pleasant due to my experience here! I didn’t wait any time to be seated and when I was , it was at a very romantic spot under a yellow light. Very good for a date night. The staff were brilliant- a blonde lady who gave the impression of that she was an owner or manager instructed us where the bathroom was with a smile even when the restaurant was super busy. Our waiter with brown hair and glasses (didn’t catch his name) was very characteristic and positive with looking after us. The staff work brilliantly together and are very kind and funny in our case. The food came in big portions which is good value for the price. The steak I got was amazing and cooked to perfection (medium rare) my wife’s meal noodles were equally as good. Left with a full stomach and slept like a baby after would definitely recommend!
Sherpa44371728476 . 2024-01-10
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Lovely restaurant with great food. There is a car park very close by. We shared the chicken wings starters. It was absolutely amazing! It comes with a blue cheese dip which I loved. I ordered the Angus burger which was cooked to perfection, my wife had the salt and chilli prawns which she enjoyed. My youngest son had the kids burger which was the same quality as my burger! I love it when restaurants treat the kids menu equally important. Overall, we all enjoyed our meal and will definitely be back.
Carel van Niekerk . 2024-01-08
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Loved the food. Had the salmon. Service very friendly and fast. 2nd time there and it was great both times.
Eilish McGovern . 2024-01-07
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Friendly people, good service, nice atmosphere and excellent food at a decent price
ADRIAN LOUGHRAN . 2024-01-04
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We started our meal with prawns and poppadoms, but unfortunately, the poppadoms underneath the prawns were soft and soggy. I ordered mine with champ for the main course, but it came with mash instead. My mum's steak was overcooked and chewy. We informed the waiter about the issues, but he brushed them off. Later, while paying the bill, my mum mentioned the problem again. The restaurant staff then asked her if she wanted to take it any further, but it wasn't clear what that meant. We definitely won't be returning to this restaurant in the future.
KARLXCROZIER . 2024-01-01
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2nd time to Urban. Food excellent Staff excellent Great place Looking forward to going back. Thanks again
Christopher Holden . 2023-12-13
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Booked here for a small Xmas work Dinner - not impressed at all. I was told this was a Wine Bar - sorry didnt get that vibe at all. Ordered the Xmas dinner - a staggering £24 for 1 course ! Dinner came out looked like a pre-packaged dinner tasted bland and really I had to think after “what exactly did I eat?” The Ham was Awful can I add! Other 4star hotels in North Coast are offering 2courses for £30 as a Xmas deal - that’s a hotel and not this ‘Wine Bar’. Music was far too loud - waitresses were very attentive though again Looked very very young and inexperienced and no training or else lack of! Continually stopping by the table no communication but that’s not their fault ! We thanked them for the service The dessert sticky toffee was massive - great! However again tasted bland and the sauce and pudding were freezing - we asked for extra sauce to heat it up - it arrives and it was also freezing. Atmosphere inside felt more like a lunch time stop off and not an Xmas Night out I’m afraid won’t be back for these prices and the food when nearby hotels are offering way more for less
Sharonc11111 . 2023-12-12
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Lovely restaurant. Delicious food with good portions. Clean and pleasant atmosphere. Can recommend without hesitation.
Graham Wilson . 2023-11-24
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First time there on Saturday night definitely be there again.
Wendy Gillespie . 2023-11-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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