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5.0

Based on 492 opinions finded in 2 websites

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Nº 24 in 353 in Lichfield

Nº 4 of 83 British in Lichfield

CUSTOMERS TALK ABOUT DISHES WITH..codbananamustlambscallopbeautifulcurry

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The food at Upstairs By Tom Shepherd is on another level. Just stunning, clever and delicious. All staff are a credit to the restaurant and Tom is a really down to earth guy who interacts with his diners much more than any other Michelin Chef's restaurant we have visited. Always a pleasure to visit this restaurant and sets the bar very high.

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simbow66 . 2024-11-30

MORE AT TripAdvisor

Unreal experience!! From the moment we walked in until the moment we left, every member of staff has excelled..especially the gent who looked after us all evening, I forget the name, apologies, but his wife’s expecting so I’m sure you’ll know who we mean..😉 The food was as expected from previous reviews, fantastic, I won’t say much as to spoil the surprise but all the dishes were exceptional! A big shout out to Rachel who was our sommelier for the evening, a lovely person with knowledge to suit, the wine pairing is a must by the way!! Thanks for making my birthday one to remember.. Darrell Wigan

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Darrell M . 2024-11-28

MORE AT TripAdvisor

Let's start by saying there is around 9/12 months wait to book a table - this sets the scene perfectly as to how good this restaurant really is. You are met by attentive, enthusiastic staff who really do seem to love working in the restaurant and things go exactly like this. The food is clever, amazing, interesting etc etc. Many other reviews highlight particular items/courses, but we simply felt it was a total once in a lifetime culinary experience. I think Michelin restaurants are as much about the experience as the actual food. We are fortunate to have eaten in numerous Michelin restaurants and Upstairs is simple amongst the very best.

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Stu151 . 2024-11-11

MORE AT TripAdvisor

The food was excellent with a smile on everyone who worked in upstairs. Really shows the business is run the right way. Each dish was delivered with complete explanation and meaning. The pictures attached include the scallop dish that is to truly behold.

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Paul G . 2024-11-10

MORE AT TripAdvisor

We were delighted to get a cancellation after years of trying to visit Upstairs. I was especially lucky that it coincided with my birthday. It was such a treat and the best Thursday night out ever. The food was incredible and the service was perfect, as other reviewers have said below. We were welcomed like old friends. We will definitely return, leave the car at home and do the wine pairing next time. Love that such a special place is on our doorstep (we live in Sutton Coldfield).

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NiaJo . 2024-11-08

MORE AT TripAdvisor

My wife and I visited Upstairs on a Friday night. We did not live locally and therefore stayed at the nearby Premier Inn (5 mins walk). When we arrived, we given a warm friendly greeting. The team at Upstairs were fantastic all evening. They clearly are very passionate and knowledgable about the food and wine they serve, but so in a relaxed and warm way. The snacks started with had amazing flavours. This quality was maintained throughout the meal with the scallops (in a satay style sauce) and beef being particular highlights. My wife had the famous banana desert and it did not disappoint. Thank you for a really great night and we look forward to coming back soon.

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Lee G . 2024-09-28

MORE AT TripAdvisor

Amazing evening from start to finish. The food was exceptional as was the wine pairing. Not only is Tom clearly a talented chef he’s also the perfect gentleman who took time out to chat to us at the end of a very busy service. His passion and attention to detail is mirrored by his team who were genuinely enthusiastic about all elements of the evening - and to the member of staff who stood and scrubbed the extractor fan at the end of the evening, well done, high standards are everything in that environment. Well worth a visit, would go again in a heartbeat.

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teresafarndon . 2024-09-26

MORE AT TripAdvisor

Meant to have special birthday here. Booked 9 months + in advance. Told 3 months before the date that an extraction fan was being fitted that particular night (a Weds) when the restaurant is closed 3 days in the week anyway. Find out that they actually hosted a private members dining club on that night instead. It was obviously too good an offer to turn down, but lying about it and being prepared to ruin several couple’s big events has turned me off Tom and the restaurant. It may be Michelin starred food but it is McDonalds quality in terms of ethics and customer loyalty. From now on I will save my custom for Adams where they treat customers properly, do not take their custom for granted, lie to them or behave arrogantly when the lies are challenged.

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Brady . 2024-09-17

MORE AT TripAdvisor

If you've been waiting to visit Upstairs for some time, be patient because when you do, I'm sure it won't disappoint. Today we visited for the first time and had the privilege of sitting at the "kitchen table" which proved to be an amazing experience. Tom served a few courses to us which was a real treat, and the buzz of the team, combined with the skills on show, and some outstanding service made it a lunch to remember. The food was simply amazing, not good or great, it was off the scale. The snacks were delightful, the scallop was so full of flavour, the sauce that the cod was swimming in was good enough to be a course on its own, I could go on... The "transition Thai Green Curry" was also one of the most unusual but delicious things I've ever tasted. And whilst we didn't partake of the wine pairing, we did take a few recommendations (especially loved the Chinese Ice Wine) which were all outstanding. We'll definitely be back as it's one of the best, if not "the best" restaurant we've been to for a long, long time...

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Stuart P . 2024-09-14

MORE AT TripAdvisor

The best food I’ve ever eaten. Tom and the team are fantastic at what they do. From start to finish the service was excellent. Every course is delicious with incredible flavours. Unlike some fine dining, you still leave the restaurant full having had decent sized portions. This is not only the best restaurant in Lichfield but the best restaurant in the region. If I could give more than 5 stars I would. Brilliant!

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Tom P . 2024-09-13

MORE AT TripAdvisor

I have been very fortunate to eat here on a number of occasions. Tom and his team never fail to impress. The food is stunning. I don't know how they manage to get such amazing well balanced flavours on the plate. This has become one of my favourite Michelin restaurants and on my door step to boot. If you have not visited yet you must make the effort, you won't be disappointed. A massive thanks and well done to the team. Never fails to impress. Fantastic again. 😋

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Tim Bramhall . 2024-08-24

MORE AT Google

Outstanding experience. Everything at Upstairs feels confident and self-assured, despite being a relatively new restaurant. 'Transition' was our favourite course - every course was perfectly executed, but the menu really shines on the weirder and more inventive choices, like a Thai green curry pre-dessert. The discovery wine pairing is great, and the pairing with Transition was particularly inspired.

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Chris Blunt . 2024-08-23

MORE AT Google

I went Upstairs last night. The experience is like going to a spa, where your every need, along with things you didn't even know you needed (handbag stools, for example), has been anticipated... Arriving to smiles, warm 'hellos' and efficient coat extraction, you are then guided to your alloted table, immediately feeling like you've been hugged, given a cosy pair of slippers and reclined in a lazy boy. You feel instantly at home, that just for that evening, you are part of the Tom Shepherd family. At each course, your senses are treated, tantalised... and sometimes tested. The wine pairings on the 'Discovery' flight, presented so well by 'Little Grapes', on this occasion, only add to an already wonderful culinary adventure. Timings were perfect. The facilities are immaculate. At the end of the sitting, you leave satiated, treated, enriched; you go downstairs.

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Kitty A . 2024-08-22

MORE AT Google

What can I say? This place is amazing. The food is just superb. They are so good at what they do and are so creative. The stars of the show for me were the Cornish cod (the velouté is just beyond words), Thai green curry (it shouldn’t work but it does) and, of course, the famous No Ordinary Schoolboy. Everything had such strong flavours, it really was a great experience. Staff are superb too, our waiter was friendly and chatty. Great atmosphere, not stuffy or pretentious at all. Only downside is it is really hard to get a table. Can’t wait to go back

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Toon Fan62 . 2024-08-20

MORE AT Google

What an amazing experience; the staff, ambience, service and the food were exceptional. We waited 11 months to try Tom’s and we were not disappointed. One of the best Michelin Star restaurants we’ve been to.

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JILLIAN BURROWS . 2024-08-17

MORE AT Google

Absolutely fantastic…. Cannot find fault in any element….. from arrival and service to the quality of food and the wine pairing…. Would definitely recommend….well worth the wait thank you

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karen hingston . 2024-08-15

MORE AT Google

5 stars is really not enough. Every aspect of our visit was amazing, stunning and nothing was too much trouble Customers are made to feel like Kings and Queens by staff who passionately cate about what they do. Backed up by an explosion of taste and flavour.

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Stephen Churchman . 2024-08-10

MORE AT Google

Without doubt first class food and service. Excellent

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Nick Baker . 2024-08-08

MORE AT Google

The food was the star of the show. The service was excellent and the atmosphere was great.

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Gary Varga . 2024-08-08

MORE AT Google

Excellent experience at Upstairs. We had the 7 course taster and wine flight, all delivered perfectly. This is a small intimate restaurant where you receive a lot of attention. The food was delicious and really makes you stop, think and appreciate the work that has gone into the preparation. I would definitely recommend taking the time to plan / book this experience into your schedule.

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Lasvegas17 . 2024-08-04

MORE AT TripAdvisor

Upstairs by Tom Shepherd is an amazing dining experience. We dined there to celebrate our 30th Wedding anniversary and it did not disappoint. We chose the Snacks taster menu together with the wine pairing and can honestly say every mouthful was a delight for the taste buds. The menu started with Parker House Roll followed by Orkney Scallop, Cornish Cod, Herdwick Hogget, “Transition” Thai Green Curry and finally “No Ordinary School Boy”. The wines chosen complimented each course perfectly and our Sommelier Victoria was very knowledgeable, explaining comprehensively how each would enhance the flavour of the food. All the staff were extremely professional and very attentive and nothing was too much trouble. Our compliments to the chef and the whole team at Upstairs.

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Jayne Campbell . 2024-08-01

MORE AT Google

Upstairs by Tom Shepherd is an amazing dining experience. We dined there to celebrate our 30th Wedding anniversary and it did not disappoint. We chose the Snacks taster menu together with the wine pairing and can honestly say every mouthful was a delight for the taste buds. We chose the Snacks Taster menu which started with Parker House Roll, followed by Orkney Scallop, Cornish Cod, Herdwick Hogget, “Transition Thai Green Curry and finally “No Ordinary School Boy”. The wines chosen complimented each course perfectly and our Sommelier Victoria was very knowledgeable, explaining comprehensively how each would enhance the flavour of the food. All the staff were extremely professional and very attentive and nothing was too much trouble. Our compliments to the chef and the whole team at Upstairs.

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Jayne C . 2024-08-01

MORE AT TripAdvisor

Amazing ! Food was incredible , lovely atmosphere nice cosy little layout. From food to service was just impecable ! Would 100% recommend anyone weather your a foodie or not

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MrsS . 2024-07-30

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Our kids booked this in August last year as a 25th Wedding Anniversary treat for us. It was so worth the wait. Great vibe, good service and absolutely delicious food. Tasting menu is reasonably priced compared with London prices. My favourite course was the cod. However the banana dessert is dreamy. We had a relaxed delicious meal. We'll defo come back when next in this area.

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26peach . 2024-07-21

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It’s great to see a high quality restaurant in this area. The entrance is unassuming, but the interior is very stylish and comfortable. We were presented with a choice of two tasting menus, one shorter than the other, and we opted for the larger one. The gap between courses was spot on for me, and our party found all but the ‘transition’ course between savoury and sweet superb. Aspects I liked about this restaurant were the interior; the food; the fact they could provide an excellent kir royale, even though surprisingly it did not seem to be listed on the drinks menu; the way that wine and water bottles were kept at a serving station and efficiently topped up without the need for prompting. Aspects I felt detracted from the experience were somewhat formulaic ‘patter’ more suited to a chain pub than a fine dining restaurant - on the third time of being asked which my favourite course was and what my plans were for the afternoon I became a little irritated; and the white wine is served at the 8 degrees that seems to be the restaurant standard but is too warm for my personal taste, and let’s face it it will soon warm up for those that prefer it warmer. Price is fair for the quality on offer, but front of house pegs it at one star for the time being.

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TryNotDoOrDoNot . 2024-07-21

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We were taken as a treat and what a treat it was. Every mouthful to be savored. A really great experience, thanks to all staff involved front and back.

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John Fozard . 2024-07-21

MORE AT Google

Just the most wonderful way the spend my birthday, thank you to the whole team 🙏

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Neuromantic_86 . 2024-06-24

MORE AT Google

What a superb experience! I'm not going to go into too much detail,or post photos, as I think it would spoil what can only be described as a gastronomic delight for the taste buds,just go if you can.😊

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Sp helks . 2024-06-23

MORE AT Google

Lovely atmosphere . staff professional and knowledgeable.

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Yvonne Roberts . 2024-06-07

MORE AT Google

Outstanding food and service. Very relaxed atmosphere. Highly recommended.

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Jane Bradley-Kidd . 2024-06-05

MORE AT Google

Fantastic gem of a restaurant. Every course is innovative. Service is impeccable and the overall experience is wonderful.

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Victoria Muir . 2024-06-02

MORE AT Google

Absolutely amazing. Loved every course. It was so worth the wait. I would definitely recommend and I'm definitely going to try to rebook

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michelle mallin . 2024-05-20

MORE AT Google

Amazing food, delicious tasting menu and great service from knowledgeable and not patronising staff. If you can get a table you won't be disappointed.

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Rachel Wykes . 2024-05-17

MORE AT Google

Superb! You would walk past the entrance to this place a hundred times without noticing, as it is an understated door to the side of its plush, parent jewellery store. Upstairs, above the shop, is a beautifully decorated michelin-starred restaurant for which booking well in advance is a must. The food is first-class: innovative, tasty & gorgeously presented. The wine list is well-priced for the level of the restaurant. Service is understated, informative & like the rest of the set-up, unpretentious. Undoubtedly one of the highlights of our gastronomic year.

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Nigel Taylor . 2024-05-15

MORE AT Google

Amazing experience. We booked this 9 months ago, so we've been looking forward to it for a while. It didn't disappoint. The service was impeccable, all the staff were very knowledgeable. Each course was a taste sensation. We were in food heaven. I couldn't recommend this experience enough. A lovely touch was a birthday card on the table when we arrived from Tom and the whole team. Perfect evening. Thank you so much

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The Real Wedding Collective . 2024-05-12

MORE AT Google

Wonderful meal. Fantastic service. When can we come back?

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Stuart Goddard . 2024-05-11

MORE AT Google

Our favourite 1 Michelin star restaurant. Excellent food and equally excellent service and atmosphere. We’re lucky we are local.

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Martin Heaton . 2024-05-05

MORE AT Google

Just the best evening with incredible food. Such attention to detail, is an incredible. Staff are just lovely. Totally attentive and constantly aware of accurate timing for courses. Great chatting to staff who took time to talk without making you feel you were taking their time. Go back ? In a heart beat. So in love with this place.

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NickL . 2024-05-03

MORE AT Google

Great food and really friendly hosts. Definitely worth the wait for a table.

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James Wharton . 2024-04-18

MORE AT Google

After trying for about 14 months to get a table, it was fully worth the wait. Food was incredible and the wine pairing was excellent. The team was professional whilst creating a very welcoming and relaxing atmosphere.

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Stuart Kendall . 2024-04-11

MORE AT Google

Just Beautiful!! The food is a gourmand's dream. Tom has the courage to create original dishes that reflect the influence of his background and the world stage. Scallop with Satay, Tandoori, Wild Garlic etc The dishes are creative, stimulating and delicious. He avoids the bland samey French Modern photocopies of the London Michelin scene and courageously and boldly stakes his impressive originality. Maybe the best opening Canapes i've ever had. And the NO ORDINARY SCHOOLBOY Dessert is THE BEST EVER. Good grief what a sweet. We sat at the Kitchen table and oversaw the whole cooking experience. I was so impressed by how calm and efficient Tom's kitchen is. There's not a raised voice in sight. The staff know their jobs as Tom wisely supervises. Oh and he cooks and serves, don't worry about that. He is a pleasant warm engaging down to earth chap who really gave us personal interest. Tom is a REAL Chef and a lovely man. Not a foul mouthed tv presenter masquearading as an actual Chef.

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Matt MacDonald . 2024-03-30

MORE AT Google

This was my best ever experience in a restaurant. We ate at the chef's table and were able to observe the calm professionalism before us. Every element of every dish was meticulously prepared to stunning effect. The sommelier paired the wines beautifully to the food. Her pairings were adventurous and absolutely hit the mark on every course. As impressive as the food and wine was the quiet attentive service provided by the entire team. Upstairs by Tom Shepherd gave me a day I will always remember. Thank you.

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Tony Katsouris . 2024-03-29

MORE AT Google

Top notch. The food was excellent. The service was brilliant, and the atmosphere was magical. Well worth the wait.

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John Sadler . 2024-03-28

MORE AT Google

One word. Outstanding. Been a few times. Always special.

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Robert Kernahan . 2024-03-21

MORE AT Google

From the moment you step in to the restaurant you are taken care of. The staff were excellent very friendly effecient and certainly knew their stuff. The presentation of the food was beautiful. I was expecting to maybe dislike at least 1 item on the menu but no the food was delicious and i can honestly say the best food ive ever eaten. We also left with full tummies and no trip to the chippy on the way home was needed. Would highly recommend and we are going to try and make another visit in the future.

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Nancy Lowe . 2024-03-19

MORE AT Google

Upstairs is a warm, comfortable, inviting restaurant with a young, vibrant and attentive front of house. Every course of food was of a deliciously high standard with punchy flavours and restraint when needed, great balance throughout. I would definitely recommend a visit to Lichfield, take in some history, visit the gorgeous cathedral and end the day at Upstairs by Tom Shepherd, Superb! A big thank you to the hard working Tom Shepherd and his team for a lovely evening.

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The Green Room . 2024-03-18

MORE AT Google

Highly recommend to everyone. We waited 10 months for a booking to come and it was well worth it. Outstanding food, service and atmosphere. You couldn't ask for anymore. Each course was incredible. Staff were lovely, welcoming and informing. The whole team impressed me from the minute we arrived. Tom Shepherd reputation shone through with every aspect of the meal.

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Stuart Hateley . 2024-03-15

MORE AT Google

After watching Tom on GBM my sisters and I managed to book a tasting menu here. The service was faultless, and the food was out of this world. Tom himself was very polite and accomodating, and met us after the service so we could have a chat and a photo with him. Thank you, Tom, for dealing with my star-struck photo papping! Coming from an asian background I always end up asking for extra chilli or flavours in my food, however, at Upstairs, not once did I miss chilli or spices. The flavours Tom has combined were perfect. I have never tasted food as good as this. I have been to another michellin star place, but this is by far the best. Highly recommend

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Nita Patel . 2024-03-12

MORE AT Google

Always the most amazing food, wine, service and atmosphere at Upstairs. We were thoroughly looked after by the team. The Chef’s Table is a real treat and you’re able to see all the action and engage with the chefs. Can’t wait to return!

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Helen Jessop . 2024-03-10

MORE AT Google

Phenomenal food & service. If you can get a table you will not be disappointed. Lichfields first Michelin star and you can see why!

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Allan Blewitt . 2024-03-08

MORE AT Google

This restaurant has a wonderful balance between delicious food, a lovely ambiance and the most fabulous & friendly team of staff! The number of courses, flavours and portion sizes have been planned to perfection - it was hard to pick a ‘favourite’ as they were all equally as delicious! There was a lovely ambience in the restaurant and the staff kindly talked you through each course. This was a meal for my husband’s birthday, so it was a lovely touch to also have a written card from Tom and the team. Whether you book in advance or manage to get a last minute cancellation, you have to experience this wonderful restaurant!

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JLBrook . 2024-03-04

MORE AT TripAdvisor

From an asian family who expect good flavours when eating out and often ask for extra chilli oil, we were absolutely blown away from the flavours and texture combitionations here at each course. Tom was extremely humble and took the time after the service to talk to us about our experience. I have been to other michelin star experiences and, as as indian girl, have experimeted with different flavours, but have found this experience at Upstairs to be the best one yet. The pairings of flavours and combinations is out of this word.

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Nita Patel . 2024-03-03

MORE AT Google

I had informed the restaurant in advance that I was coeliac and would need gluten free options and Upstairs delivered this perfectly. The waitress was lovely, friendly and attentive and reassured me with each course that everything was gf. The food was amazing, such fabulous flavour combinations and beautifully presented. The banana dessert was so nice I didn't want it to end. And we got to have a quick chat with Tom Shepherd at the end of the meal which was an added bonus. You may have to book this restaurant a few months in advance but it is definitely worth the wait.

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SueB3151 . 2024-03-03

MORE AT TripAdvisor

Amazing experience. Food is just exquisite. Ambience is wonderful. Well worthy of its star and definitely worth the money. Met the man himself while we were there who is personable and very genuine. Highly recommended. The only negative - and it’s a tiny one - the maitre d seemed a bit put out by our not wanting to eat a certain item on the menu. He did offer an alternative but seemed a little fraught. Maybe his attitude could improve slightly to accommodate guest preference but this is a small negative and doesn’t detract from the overall fantastic experience.

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RHT1113 . 2024-03-03

MORE AT TripAdvisor

Absolutely amazing meal here. If you can get a reservation take it without a second though! Tom and the team make some zing food.

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Holly Barnes-Wallis . 2024-03-02

MORE AT Google

Our visit to Rest Upstairs by the talented Chef Tom Shepherd After a 9 month wait, we finally visited Upstairs and we can confirm it was definitely worth the wait! So much so that we've added ourselves back on the waiting list for later this year! The restaurant had impeccable food, stunning decor, and fantastic staff who were very friendly and attentive during our visit. Scroll through the photos for the food, not only was the food presented with immaculate attention to detail but also tasted amazing. We thoroughly enjoyed every course, and we're absolutely full by the end of the evening. There were dishes that we weren't sure of when we read the menu, but oh my did they work! Our favourites: 1. No Ordinary School Boy (Dessert on @greatbritishmenu in 2023) - banana, rum and caramel 2. Orkney scallop with peanut satay, radish and corriander 3. Red Cabbage Gazpacho with Horseradish ice cream (yes, really horshradish ice cream - this dish surprised us as we didn't know what to expect!) 4. Transition - Thai Green Curry (1st pic and not what we were expecting , it was a perfect transition into dessert with hints of green curry flavour but with mango too! Tasted so good and was really refreshing!) Everything else tasted amazing too. Another surprise was the marmite butter we had with the bread course. The taster menu was full of surprises 😍 Thank you to Chef Tom Shepherd and his amazing team! Can't wait to visit again.

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The Fat Inspector . 2024-02-25

MORE AT Google

On entering the restaurant you are made to feel special, the staff were so attentive nothing was too much trouble. The food was unbelievable, no wonder they have such a waiting list, well worth the wait and honestly have to say the best we have ever eaten. Fine dining at its best, thank you everybody.

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Martin R . 2024-02-24

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Anyone who has watched GBM will know there are few to rival Tom Shepherd for imagination and execution. This is complimented by the excellent team around him, creating a personal and special experience. Flying the flag for fine dining in the Midlands - luckily we’d already rebooked for November!

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E2554FWstephenw . 2024-02-24

MORE AT TripAdvisor

Lovely front of house staff, excellent cooking, big strong bold flavours and a 10/10 dessert. Tom and the chefs were lovely and charming too.

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Dev Das . 2024-02-23

MORE AT Google

Underwhelming , I feel like the food doesn’t change . This place has a lot of hype, I don’t personally understand . It’s chaotic and boring

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J3597OUgregoryd . 2024-02-18

MORE AT TripAdvisor

Visit No.4. Great afternoon of exquisite food and service. The Cod was just define. We just love how you have created the relaxed atmosphere of Upstairs. Nothing pretentious…just fantastic food and service oh and lovely wine too. See you in august. Thank you 🙏

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Road54756740853 . 2024-02-17

MORE AT TripAdvisor

We have been lucky enough to dine here before as we are fairly close by and our next visit is booked for June, the experience as always was amazing, the food is outstanding and the service and atmosphere fantastic. Maybe our own fault but as we have eaten here before over the last three years we found this time that there are some dishes that we have had two or three times before and as exceptional as they are, and they really are we were looking forward to trying something new.

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Kathryn Quenby . 2024-02-17

MORE AT Google

The restaurant is in a nice room with good ambience and friendly staff. The food was in general very tasty, to my view both the monkfish and deer where slightly over cooked. Overall a well balance menu

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Simon M . 2024-02-13

MORE AT TripAdvisor

Cannot fault this amazing venue. Food, service and atmosphere was next to non.

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maria hughes . 2024-02-06

MORE AT Google

Stunning, so lucky to have enjoyed the chef's table . Booked again and can't wait. Thai transition was by far the stand out dish for myself.

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Johny Horton . 2024-02-03

MORE AT Google

Amazing experience excellent staff so friendly our waitress Esmee fabulous and the icing on the cake was meeting Tom in the kitchen made our day as it was my daughter’s birthday

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Chris Feearne . 2024-01-28

MORE AT Google

Worth the wait! Having booked this 8 months ago it has soon come round and what a fantastic night it was! Excellent food, knowledgable staff in with a relaxed atmosphere. And the banana…just Wow 👌🏼 Highly recommend booking 🙌🏻

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Lottie11987 . 2024-01-27

MORE AT TripAdvisor

Fantastic food and an overall amazing experience. We were lucky enough to sit at the chefs table so chatted to Tom Shepherd and his team of talented chefs all night which made it really special. Every course on the taster menu was outstanding but the piste de resistance was their beef tartar. Mind blowing. Would highly recommend having the wine pairing to expertly compliment your meal. Our first visit but won't be our last. You've gotta go!

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sharonaplatts . 2024-01-27

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Attended a charity luncheon today and can honestly say this was one of the best dining experiences I have ever experienced. The food was beyond outstanding as was the service in this very intimate beautiful location. Would highly recommend a visit to this venue.

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Maria H . 2024-01-24

MORE AT TripAdvisor

Excellent experience, outstanding food and great service. Looking forward to my next visit .

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Carl Yeomans . 2024-01-23

MORE AT Google

Managed to grab a last minute table and the absolute phenomenal Restaurant Upstairs with Tom Shepherd. Wow! Just Wow!! Our food was totally amazing, cooking was faultless, ingredients, textures and taste was totally Devine! We opted for the 10 course tasting, and yes, we were fed, so much value for money! Service was very professional, very cool, but also sophisticated, making us feel like a King & Queen. So well deserved of it’s One Michelin Star, tbh, I would imagine a second Star may come beckoning……….watch this space! Chéf Tom Shepherd, and his amazing team have managed to deliver a faultless restaurant experience, which if you do manage to get your Gold Ticket, and secure your table, you will have memories which will stay with you forever.

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maverick023 . 2024-01-21

MORE AT TripAdvisor

What can I say, except Wow! After waiting a while on the waiting list we got a table just in time for my birthday, we arrived to find out it was the kitchen table, even better I got to see my food cooked! I’ve been to a few Michelin Restaurants and Upstairs certainly doesn’t disappoint, it’s probably the best in the area. Adam’s was great when Tom was there but here I think he has upped his game even further. Tom and his Team have created an excellent restaurant that they can be proud of. Each course was superb, but especially the Scallop, Deer and Thai Curry dishes which really stood out. Then there’s “No Ordinary Schoolboy” the GBM dessert that took Chef to the banquet it’s a definite 10/10. The staff are very attentive and look after you very well and make the whole experience a special one. Chef please keep on doing what you’re doing, you have created something special and I can’t wait to return in the future.

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Paul Johnson . 2024-01-20

MORE AT Google

This place is the best 🤩 chefs table , Food outstanding ,we will be back . Tom was such a nice guy , Bobbie the new starter will go a long way . Amazing amazing amazing 🤩

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katewG4264FV . 2024-01-20

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Absolutely blown away ! The food was stunning, the ambience was lovely and the staff were amazing , their knowledge of the menu and the descriptions were so valuable to know what went into each course made it so good. Thank you so much, we will be back .

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Martin R . 2024-01-19

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Brought as a Christmas gift by our Grandchildren in 2022, literally the first time we could book was for yesterday ! so really anticipated the event. Yes it was very cold outside but didn't expect, or liked that it was just as cold inside ! I really couldn't enjoy my food while my feet were like blocks of ice, and were still cold after 2 hours, other diners around me mentioned the same but our corner stayed cold. The Staff were amazing, the food very nice, the nibbles ! I could have just eaten 10 of those to be honest, sooooo good, other dishes an acquired taste, enjoyed the Venison and the Bread but as I say, I expected a warm hug of an eating experience not the Antartic ! I did see Tom at the chefs table, bet he was as warm as toast :), but you need to look after all of your customers Tom, not just the high payers.... total bill £225, not certain its worth it...but a nice experience.

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Garry shaw . 2024-01-19

MORE AT Google

The most amazing restaurant: excellent food and fantastic service. This truly is phenomenal.

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Boyd Robathan . 2024-01-01

MORE AT Google

A wonderful experience. Excellent food, professional, friendly staff who explained every course and drink. Unobtrusive but enhanced whole experience. Tom should be proud of his staff and restaurant. Thankyou for all your hard work.

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Brenda Aiken . 2023-12-31

MORE AT Google

Cookery as art, yet substantial and delicious served in an unpretentiously lovely dining room by smart, knowledgeable and attentive staff. And if all that were not enough, Tom Shepherd has crafted this Michelin masterpiece of dining at little more than pub bistro prices. Among the best dining experiences I’ve had - and that includes Gordon Ramsay and Noma!

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mike morley . 2023-12-28

MORE AT Google

Amazing once again ! Lucky enough to of visited a few times and each time feels like the already high bar raises ! The food is top class - the service and team are spot on and the atmosphere fab ! This pre Christmas meal was excellent - flavours wonderful - and as for that Scallop dish OMG ! Finishing with Toms ‘No ordinary school boya’ dish leaves us content and full . Wine pairing fab and learning experience ! Tom and Team keep smashing it ! Playing fastest finger first for a booking is a must and well worth it ! Til the next time

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Discover37700445397 . 2023-12-23

MORE AT TripAdvisor

Second time visiting this amazing dining experience, and 10 out of 10 still. Thank you for having us

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peter johnson . 2023-12-21

MORE AT Google

I love it here. The food is amazing. I never have room to fit the entire tasting menu in but order it anyway and have a bit of each dish. Can’t wait to return. Definitely a fantastic treat and dining experience.

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Freedom06105557190 . 2023-12-20

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Definitely not the best tasting menu I've ever had. I will eat most things these days, but I only ate half of at least two courses as I just wasn't enjoying them (my wife did the same). I appreciate it's personal preference, but as I say, it's very rare I'll leave anything in a restaurant. The best courses were either the scallops or the chicken in my opinion. The service was fantastic, as was the setting.

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John Parker . 2023-12-19

MORE AT Google

We had been to Upstairs twice before this visit and the food and experience had been amazing. However our lunch with friend this week was very disappointing. We arrived 5 mins early and was seated straight away. We were asked what we wanted to drink...

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Tracy T . 2023-12-17

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This is the 3rd time we’ve dined at Upstairs with friends and each time the food has been outstanding. Huge thanks to Tom and his team for the most amazing food and service. Looking forward to our next visit in June

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Culture11941937163 . 2023-12-15

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What an amazing evening we had, taster menu was so delicious and well balanced, it was accompanied by a fabulous wine flight, it was great to see Tom on the pass running an extremely quiet and well organized kitchen, all the staff were amazing very...

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11Rach1970 . 2023-12-12

MORE AT TripAdvisor

We were so excited for our visit having booked months ago! Upstairs is immaculately presented & has an amazing ambiance. The front of house staff are knowledgeable, friendly & helpful,& absolutely deserve their generous service charge. As expected, the food is exquisite. We opted for...

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Sazparella . 2023-12-11

MORE AT TripAdvisor

Excellent meal and some seriously stand out dishes!

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Matthew Timmins . 2023-12-09

MORE AT Google

A Christmas treat with family Absolutely fantastic meal, beautiful atmosphere, staff are excellent Could not fault anything! Highly recommend this restaurant! Worth every hard earned penny xx

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mcgodber . 2023-12-07

MORE AT TripAdvisor

What a great and wholesome evening. The food, atmosphere and service were all outstanding. This was Michelin star, but yet still very real food. Not only was it fantastic value, but you can taste and see Tom’s passion in every item on that menu. This is the first high class restaurant I’ve ever been too, that also felt like home. Thank you for all your’s and the team’s work in creating something special for others to experience. Ps - sorry for having a laughing fit mid meal, but thank you for making me feel so relaxed that I could ;)

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Shaunie Perry . 2023-12-06

MORE AT Google

We visited here on a Saturday for the lunch tasting menu. Service was brilliant from our attentive waitress who helped us with any queries. Food was absolutely delicious, too many good flavours to write about! For the quality of food I thought it was good...

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BGrace30 . 2023-12-04

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What an amazing experience, food was absolutely delicious, interesting, and conversation-provoking as everyone experienced each dish and explored the different elements. Staff were knowledgeable, attentive and friendly. Faultless all round.

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Aston Banks . 2023-12-03

MORE AT Google

Michelin starred restaurant, easy to see why! Simply fabulous taster menu, worth every penny!

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Steve Parkes . 2023-12-02

MORE AT Google

We booked this months ago and it was the only date that we could get. November came around quickly. Every single thing about this experience was amazing. We have eaten at Michelin star places across the UK and globally. The service was impeccable, the food...

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geranium72 . 2023-12-02

MORE AT TripAdvisor

Was treated to lunch yesterday for my 70th birthday and sat at the Chef’s table. I’ve never eaten in a Michelin starred restaurant before and have never understood why so many elements are involved in each dish, but Wow!!! The food was fabulous- and it...

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Romburger . 2023-12-02

MORE AT TripAdvisor

We waited a long time to visit Upstairs by Tom Shepherd and it was definitely worth the wait. From start to finish, it just got better. I can definitely see why Tom is a rising star on the television. But for all the fine dining,...

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Grabone . 2023-11-28

MORE AT TripAdvisor

We so looked forward to dining at Upstairs in Lichfield and we certainly were not disappointed. The snacks were delicious and every one of the 7 courses was a culinary delight. After seeing Tom on the Great British Menu over the years, we felt really...

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14jannyg . 2023-11-27

MORE AT TripAdvisor

Absolutely stunning. This is not just going out for a meal. This is a food event. Exemplary Service and delicious food in a relaxed atmosphere.

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Andy Marsh . 2023-11-27

MORE AT Google

Food amazing very expensive a once a year treat. Booking is very difficult as so popular. Restaurant in upstairs no lift so no disabled access.

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L B . 2023-11-25

MORE AT Google

Ok so yes it’s expensive BUT as the old adage goes - you get what you pay for ! I’m going to say this visit was for a special occasion, it wasn’t we treated ourselves and wanted to try the restaurant and experience. We reserved...

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Absfab . 2023-11-19

MORE AT TripAdvisor

One of the best meals we have ever had. From start to finish the food, service, wine and ambience was amazing. Every dish makes you think it’s the best thing you have eaten so far & it’s keeps delivering. So inventive and as we were...

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scotti888 . 2023-11-18

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