Based on 1.992 opinions finded in 3 websites
Based on 1.992 opinions finded in 3 websites
Opinions
Excellent food, service (Tony was our waiter and was really fabulous) and atmosphere. We booked fairly last minute over the Easter weekend and lucked out booking here. Such a treat
rebeccawF6572XN . 2024-04-03
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Food throughout our stay was of a consistently high standard.The staff led by the restaurant manager Rafael were extremely attentive and courteous. Breakfast too each morning was a very enjoyable experience. The whole hotel from porters,reception and housekeeping is extremely well led
Roderick H . 2024-04-03
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Absolutely stunning from food to service, could not do enough for you, nothing was a problem and had time for a chat even though they were really busy, made you feel very special
Rachaelbree12 . 2024-04-01
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Lovely meal, great ambiance, interesting menu. Thanks to Phil, great service and wine recommendations! Delicious rhubarb trifle too!
jocA1591CC . 2024-04-01
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We had a delicious lunch here after attending the Wedding Open day. Our waiter was Phil, who looked after us beautifully.
Maureen M . 2024-03-31
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Birthday lunch for the other half Amazing service food was incredible shall definitely be going back View is also beautiful
nicolalO1682LB . 2024-03-29
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Try to come once a month and every time we have been at the Upper deck, we have had the honour of Phil serving us. The food was top quality and it aligns to the service from the staff. Phil always makes us feel welcome, very attentive, thoughtful and provides an unforgettable experience that you don’t want to leave.
Rich C . 2024-03-28
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We have been coming to this hotel for 8 years and it always delivers! From the hotel management to the young staff providing the service it remains one of the best hotels and restaurants we have visited. Once again we had a great meal for two and the chef was able to provide a special sauce not on the menu. Thanks to the waitress Nerea for organising this. Look forward to our next visit.
Wanderer37009841504 . 2024-03-28
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Lovely meal with the family and had excellent service from Phil! The staff were very accommodating of our 4-month-old.
joelgI5057AB . 2024-03-26
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We are fortunate to have many great places to eat on our doorstep and the upper deck is one of the best!! The food is always very good and the table service you receive is 1st class And tonight was no different.. Excellent food and a warm friendly welcome from Phil If you want great food look no further..
MartD20202022 . 2024-03-24
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Our waiter Phil was very personable and efficient. Food was excellent (apart from the broccoli which was far too al dente).
JoPa21 . 2024-03-24
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We had dinner at The Upper Deck during a 2 night stay. The food and atmosphere were amazing. Nothing was too much trouble and the service that we received was second to none. Our waiter Phil was attentive and took the time to get to know us. He is a credit to the restaurant. We also had great bar service each night. The bar staff were great and the cocktails were really good. Can’t wait to visit again.
Kerry J . 2024-03-22
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I thoroughly enjoyed the ambiance and 2 course dinner at the Upper Deck. My starter of belly pork and main of salmon were beautifully presented and very tasty. Our waiter Phil was extremely knowledgeable and helpful.
Wanderer22659178416 . 2024-03-22
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Table booked for 7:45 however we were a little early and waited in the bar, by 8 clock we were getting hungry and finally after making some eye contact with head waiter we were seated. I had looked at the menu online and remembered there being a fabulous mid week set menu, however what I didn't realise was that it was only served between 6 and 7pm. We chose from the main menu and the food was perfectly adequate and the service was as excellent as ever. However, as you have now made the set menu time restrictive, obviously other diners were more savvy, eating earlier, as the very busy restaurant emptied out pretty quickly as we were almost the last diners by 9 o clock! Making an uncomfortable atmosphere. We won't be returning anytime soon, as making the very good value set menu time restrictive is extremely off putting for a midweek restaurant choice. Poor show.
Samantha B . 2024-03-21
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Staying three nights and found it one of the best hotels we have ever stayed in, and we are world travellers. Service has been exceptional and we hope to come again soon. Service has been up and beyond.
Chris E . 2024-03-20
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Excellent lunch as part of the spa package. Great menu choices and high quality food. Waiter Alex was extremely attentive and friendly. Would highly recommend :)
SunQueen1982 . 2024-03-19
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Amazing stay at the Harbour hotel, Christchurch. Beautiful rooms, views, spa & exceptional staff, especially all the restaurant staff (Alex, Torja at the bar, Zhivko and the reception staff.) Our favourite hotel in the UK.
berniemchugh . 2024-03-18
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Great service from Daniel. Vegan sticky toffee pudding was amazing. The vegan main could have been a bit more exciting.
Lottie W . 2024-03-18
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incredible service by phil! would definitely return. 100% recommend, food was amazing! the roast was absolutely delish
Erin W . 2024-03-17
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Excellent service and food! Phil was super friendly and helpful and my friend was made to feel special for her birthday! Would definitely come back here again!
Lauren R . 2024-03-17
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Went there with friends for dinner. Staff were very attentive and seemed to enjoy what they were doing. Food was well presented and very tasty. Would definitely recommend.
westy518 . 2024-03-15
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Lovely terrace (had a drink out there before lunch as it was JUST warm enough) Lovely surroundings. Lovely lunch. Lovely staff. Bloody lovely cocktails!
Jane G . 2024-03-14
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The room was comfortable, well resourced, the spa was very good, the staff were extremely helpful and courteous and efficient, Phil, as a waiter, typified this in the dining room and the cuisine standard very high.
Eddie G . 2024-03-13
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Food was very tasty and staff are extremely professional, attentive and on the ball. We had Zhivko serving us and he was fantastic and very friendly. The restaurant is expensive, but you can understand why with the quality of the service and food. Definately worth...
I1811IMvickyw . 2024-03-10
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A lovely lunch with my daughter and mum. Food was excellent. Daniel the waiter was fab and very attentive What an amazing venue. Will definitely come again.
Helen C . 2024-03-10
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Consistently great food and excellent service. Phil was particularly helpful on our most recent visit - great food recommendations, thank you! Will definitely be back.
CarolineR453 . 2024-03-08
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We were staying at the hotel which was great and were particularly impressed with this restaurant - the food was superb ( delicious chicken, seafood and exceptional desserts) good wine selection and most of all staff who were so friendly ( eg Phil) while being...
Caroline S . 2024-03-07
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We had a superb meal for our wedding anniversary at the Upper Deck and our server Phil was so polite and helpful. Will definitely go again!
Voyage18551131165 . 2024-03-06
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D. Telegraph 2 night special. Wonderful service as usual, food superb, room perfect. All in all just the best! Remembering in particular the excellent service by Phil in the Upper Deck dining room.
95turbo . 2024-03-06
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The food was excellent and the service immaculate. This review is limited to the restaurant. Phil was the waiter and he could not have been more charming or obliging.
Daydream56714820387 . 2024-03-06
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Lovely anniversary meal. We were greeted by friendly staff and took a seat at the bar before going qto our table. Barman was great and made me a lovely cocktail, pear and grapefruit Martini. We were taken to our table and served by Daniel who...
Shanine T . 2024-03-04
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Always a great Sunday lunch spot, went for a walk first then super roast lunch. Phil our waiter was attentive and efficient as always! Thank you
kate665 . 2024-03-04
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Phil served our table. It's so refreshing to have someone who cares about their role. The food was good and phil is extremely attentive and made lunch even better. Cheers Phil 🍻
Simon P . 2024-03-03
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Lovely food. Set lunch was good value and quality. Our server Zhivko provided excellent customer service. A credit to the hotel
_caz15561 . 2024-02-27
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Outstanding food, relaxed environment and excellent service from our waiter for the evening Daniel. Highly recommend
pauldenton155 . 2024-02-26
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A great venue for lunch. A comfortable, relaxed atmosphere. There is a large selection of dishes, for all courses, spread across 3 menus - a la carte, specials and a set menu. The restaurant staff are attentive without being intrusive and are willing to ensure...
Curious622735 . 2024-02-24
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Very nice ambience and decor. Service was so professional and food was quite good. We visited for breakfast and dinner and it didn’t disappoint. In the evening the cocktail bartender is a genius and does magic!
travelgeek1982 . 2024-02-24
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We had a wonderful 3 course lunch with great service and a lovely location. Both Raf and Phil looked after us with ease, confidence and professionalism. The food was superb and plenty of it. Can highly recommend the traditional roast beef.
Mark S . 2024-02-19
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Phil was absolutely great and made our visit perfect! He was attentive and made sure it was an excellent visit. Couldn’t praise him and the staff more.
Rich C . 2024-02-18
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Fabulous food, service was exemplary … we were looked after by Phil who was great. Would definitely recommend for a special occasion meal.
N_NHamilton . 2024-02-14
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Lovely meal with family this evening. Delicious food as always and excellent service from Phil. Thank you. We will be back.
Holly V . 2024-02-13
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Have had many a fantastic meal at the upper deck, today i took a friend who had never been for a late sunday lunch. She was blown away by the ambiance, amazing food and excellent service from the moment we arrived to our waiter Phil...
Beverly H . 2024-02-13
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We had a lovely meal and every aspect of it was delicious. Thoroughly recommend for the food and for the service too. Phil was our server and he was welcoming, professional and engaging too. Well done to all and we will be back for sure....
Matthew C . 2024-02-13
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Took some friends for lunch. The service was impeccable - professional friendly and cheerful. The food was exceptionally good. Between us we had several of the choices from the set menu and all were presented beautifully and were very tasty and hot. The 3 courses...
Jane G . 2024-02-12
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Phil was absolutely fantastic and very attentive to our party! He was also very knowledgable of the menu and wines 5 stars
Paula H . 2024-02-11
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Excellent afternoon tea and Prosecco for my friend’s birthday. Food superb. Attentive staff. Slightly disappointed when went to pay bill that a ‘discretionary’ 10% tip added!
adabournemouth . 2024-02-06
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Delicious food and excellent service from Phil. Nicely surprised by acknowledgement of our special occasion - THANK YOU.
Halina S . 2024-02-05
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Three course Sunday roast was lovely. Phil was our waiter and from arrival to leaving he did a grand job looking after us.
Tina Q . 2024-02-04
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Excellent Sunday lunch in a nice atmosphere. Brilliant service from Phil, who was helpful and attentive, and accommodating to dietary requirements with no fuss.
242rdb . 2024-02-04
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Zhivko was our server - lovely kind gentlemen. Very attentive and accomodating. Portion sizes were spot and cooked beautifully. Beautiful dining area and lovely staff. Thank you 😊
N210IObethanym . 2024-02-02
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Phil gave excellent service and the food was superb. We liked the decor inside but the area was very warm and needed aircon. We will be coming back when the deck is up and running.
steve w . 2024-02-02
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We stayed at the Harbour Hotel in Christchurch on January 30th and 31st 2024. We ate both evenings and in both nights the service and food were excellent. We found every member of staff really made you feel important and could not do enough for...
Cruiser28448276583 . 2024-02-02
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Lovely place for a meal. We ate here four evenings, whilst staying at the Christchurch Harbour Hotel. Good food and service. Thanks to waiters Alex and Phil for helping to make our meals perfect
Helen P . 2024-02-01
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Very friendly staff, dinner menu superb. Hotel has splendid spa facilities and a relaxing atmosphere to enjoy. The location near the historic town of Christchurch is perfect to leave the car and catch a bus at the stop right outside the hotel .
Gordon S . 2024-02-01
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We chose the three course set menu for £35. Excellent cuisine, good value and the best of table service … thanks to our lovely waiter, Phil
chrisontheford . 2024-01-31
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Our first time in Christchurch and at a Harbour Hotel. A lovely evening. Great food, great atmosphere and great service from Phil.
Alex E . 2024-01-31
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From the greeting at the door to the service at the table every member of staff went out of their way to be helpful. Particularly as we had a disabled visitor with us. The views from the restaurant are stunning and the Sunday lunch was...
Jo B . 2024-01-29
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The very friendly staff invited us for a drink prior to sitting at our table. We were later escorted to our table and served by Phil. Phil was a true gent, set a very comfortable and friendly atmosphere. The staff are all generally quietly exceptionally...
Edward E . 2024-01-28
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Incredible food & service from beginning to end .. THANKYOU could not fault the food .. amazing flavours .. and superb quality ingredients .. loved our time with you
Charlotte C . 2024-01-28
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Such a lovely evening, with delicious food and excellent service from our waiter, Alex. Highly recommend a visit! We had a difficult decision picking from the menu, as it all looks amazing!
natashabP6216FP . 2024-01-27
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Excellent meal as usual. Delicious food, with some delightful new dishes, and our server, Phil, was excellent. Thoroughly recommended
Go29506768013 . 2024-01-26
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Fabulous dining for a special occasion. Lovely ambience and staff friendly. Phil, the waiter, was very attentive. Food was amazing. Will go again.
jillmus . 2024-01-26
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Excellent seafood, great service at the Upper Deck - special shout-out to Phil our waiter, who came running down the street with gloves we had accidentally left behind!
Sunshine42760390733 . 2024-01-25
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A nice venue. Love the art deco of the place. Attentive and great service from Nerea. Food was delicious, we all enjoyed it. Oysters were fabulous and the filet steak cooked to perfection. Only criticism is that the salad needed a dressing, sadly missed in...
JP0571 . 2024-01-25
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Had a very good dinner. Could not fault the food or the service. Alex was our waiter and he was informative when we asked questions about the menue.
Elaine L . 2024-01-25
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We paid nearly £40 per person including service charge for afternoon tea plus cocktail. The cocktail was like fruit juice - extremely weak. The jam provided for the scones was poor quality - like something from a catering tin. We were served tea in thick...
honkphil . 2024-01-23
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We were staying in the hotel for one night and we had dinner included in our stay. The food was delicious and very filling. The most important part of our evening was the waiter, Phil, he was so attentive and always on hand with refilling...
gemmaf620 . 2024-01-20
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The food was lovely. Great selection, really nice food and the service was excellent! Thank you Alex for looking after us!
Kerry C . 2024-01-19
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Had drinks, dinner and breakfast at The Upper Deck. Bar staff were friendly, accommodating and very knowledgeable on arrival. Every member of staff we spoke to were so friendly and actually looked happy to be at work. Phil looked after us and I must say...
Savourite . 2024-01-18
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One of the best places around to have Sunday lunch. Beautiful food together wih excellent service. A special mention to waiter Phil who was very knowledgeable and explained my starter "Mackerel Ceviche" which was torched mackerel ceviche,kohirabi slaw.micro herb salad with crispy wanton. Will be...
Pete B . 2024-01-15
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Great meal, very nice ambience, well cooked food, good sized portions, all excellently served by Paul.
mark w . 2024-01-15
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Phill was great, really looked after us. Food good. Service to match. Will be back again soon. Would recommend coming earlier rather than later in the afternoon.
harryo512 . 2024-01-14
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The standard of food never disappoints. Always good and beautifully presented. We were ably served by Alex who was very much on the ball with excellent service. We’ll be back.
Kathleen M . 2024-01-14
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Have been here several times before. The service and food were as expected, excellent. Molly was our server and she was great.
reddig12tje . 2024-01-13
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Lovely restaurant with a lovely view and amazing service. Zhivko look after us, very professional and excellent service from him. Food was delicious as always
krissyhall92 . 2024-01-12
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Fantastic evening meal - food was great and Phil attended us very well - friendly and knowledgeable - surroundings and decor lovely
Jerry H . 2024-01-12
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The food and service was a very high standard and we really enjoyed our night out. Thank you to Phil for taking care of us.
Angela H . 2024-01-11
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My friend and I had the most delicious lunch ever today. Everything was spot on, from the two charming waiters who served us, to the ambience, to the beautifully presented dishes we chose. We started with the Prawn and Monkfish Satay skewers, out of this...
Baumann51 . 2024-01-11
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Excellent service and the most delicious, fresh, melt in your mouth Sea Bream (2 fillets) with a caper sauce.
N3108GSjoannes . 2024-01-10
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Superb midweek meal at the Upper Deck. 2 courses of utter deliciousness with the best seafood - served in a well appointed dining room beautifully decorated with a lovely ambience. Coffees served with complementary and sumptuous petit fours. All served by the friendly & knowledgeable...
HillwalkerEdinburgh . 2024-01-10
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We came for lunch on a weekday lunchtime, our whole experience was a great one from the start. We were greeted with smiles from friendly staff, the restaurant was busy but it still was relaxed and had a great atmosphere. The food was of a...
KATChristchurch . 2024-01-09
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5 of us visited the Upper Deck for Sunday lunch yesterday, we are locals but none of us had been before and we really enjoyed the experience. The food was really good quality with a choice of about 6 dishes on the set menu, all...
Chris H . 2024-01-08
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Our opinion of the Upper Deck is restored Excellent Sunday lunch - beef was superb and made all the better by a table in the window and excellent service by our waiter Alex who deserves a pat-on the back, he was attentive without being overbearing...
sallyhR4700ED . 2024-01-07
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Phil served us today and we had a super time. He was very attentive and made sure we had everything we needed. Thank you see you again soon
Louise S . 2024-01-07
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It was a last minute decision to have Sunday lunch at The Upper Deck. The restaurant was very accommodating and our host Phil looked after us very well. Excellent service from all the staff and the food was amazing.
GoPlaces07896803353 . 2024-01-07
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Great service , pleasant, courteous, humorous and overall a splendid experience was had by all, we particularly liked the Sunday roast
Conor M . 2024-01-07
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Fantastic food and atmosphere! Also quick and friendly service from Lauren C at the Upper Deck Christchurch Harbour Hotel.
howie-crab . 2024-01-07
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Amazing service and great quality food, in such a beautifully designed restaurant. Nerea showed great customer service.
SarahTapley . 2024-01-06
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We are staying at the harbour hotel for our anniversary and all the staff have been very accommodating. We had dinner included in our stay and it was perfect, Lauren C served us and she was so helpful and kind. Olivia at reception allowed us...
Daisy F . 2024-01-05
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This was the best GF experience in a very long time. The menu was brilliant as was the team, a special mention of Nerea who looked after us for the evening. A great restaurant in a great hotel…..well done guys!! .
LenBrownB . 2024-01-04
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Best GF experience for a very long time. Brilliant staff and a menu to die for especially if you are celiac. A great evening all round at an amazing hotel. Well done team and a special thanks to Nerea who looked after us splendidly.
Len B . 2024-01-04
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We had a lovely DBB stay, we were looked after very well by Lauren C in the evening. Such an attentive and personable waitress. The food was delicious both for the main meal and breakfast. Would highly recommend.
Manth799 . 2024-01-04
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Phil was our most excellent waiter on our second consecutive evening meal and, like the first, we had a lovely evening. How the chef is able to produce such consistently good quality and delicious food under such pressure, for it was a very busy evening,...
David M . 2024-01-03
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We dined here for our new year days lunch and I think it’s fair to say we were not left disappointed! We left incredibly satisfied. The restaurant had a nice ambience and atmosphere to it and everything felt sophisticated. The food was amazing. Not only...
AFMAN999 . 2024-01-01
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Booked for wife's birthday, 7 of us, and found it to be as great as usual. Lovely surroundings, great service, super food, thoroughly enjoyed it. Lost a star, however, as we had 7 set menus at £28 each (plus wine/cocktails, £384) bus as our granddaughter,...
Keith H . 2024-01-01
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We’ve had a very difficult year so wanted to go away for 3 days over Christmas. We couldn’t have chosen a better place to stay . From our early arrival and the friendly lady on the reception, our waiter Phil in the Upper Deck restaurant...
bondyWhitton . 2023-12-31
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We always look forward to a rest at the Christchurch Harbour Hotel. Thank you the Cherry for the warm welcome and attention to detail on arrival. The food and service at the Upper Deck restaurant is always excellent. A big thank you to Phil the...
Duncan R . 2023-12-30
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We visited earlier in December for Sunday Lunch which was excellent and we visited again for Christmas celebrations with family. Food was great and staff very friendly and attentive many thanks to Jordi great afternoon.
Chris M . 2023-12-30
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Really eclectic selection of food. Amazing cooking and service was excellent. I stayed for a few days after Christmas and would highly recommend to anyone wanting a short break away from it all.
Dean F . 2023-12-28
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Great Christmas experience. All staff were amazing. Well worth staying for Christmas. Sophie is great, very welcoming. Lovely room, bed really comfortable, just excellent.
Jill W . 2023-12-27
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665 Opinions
Very glad that it is not closed contrary to public opinion! I’m so pleased that this place remains here and that the food and menu had a much-needed overhaul! I can see some people have written detail
scallopsbeautifulcreamcookedroaststeakcheesecrabmustpaychocolate249 Opinions
Nice place. Nice staff. Very average breakfast. Expensive and small. Standard sliced bread. No apparent thought about quality ingredients. Disappointed
scallopsbeautifulcreamcookedroaststeakcheesecrabmustpaychocolate