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4.5

Based on 2.190 opinions finded in 3 websites

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Nº 41 in 188 in Christchurch

Nº 6 of 36 British in Christchurch

CUSTOMERS TALK ABOUT DISHES WITH..scallopscrabroastcoffeecreamcookedmustfishsteaksoufflebeautifulcheesechocolatepaychickenprawn

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Lovely food and great service from Phil and the team for our dinner after our spa day. Would recommend the cherry Bellini!

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RachelGimson . 2024-11-08

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Great Sunday lunch for family birthday well looked after by our server Phil. The roast dinners were fabulous and a good portion size.

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Navigate778938 . 2024-11-06

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Very nice food in lovely surroundings. Service was excellent especially Phil who looked after us. Overall a great experience and we left very satisfied.

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Mal C . 2024-11-03

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Lovely food specials menu was fantastic, the service from Phil was amazing he really goes the extra mile to make your dining experience special... Reasonably priced considering the location highly recommended

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jamie j . 2024-11-01

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We have been this restaurant a few times now over the years and it just gets better every time. We had a Sunday lunch which was superb. Tuesday night we had the Al carte menu. The choice was really good. As the main we both had Fish and Chips which was delicious. The service there was amazing we were looked after by Xenia part of the team. She was wonderful happy efficient and a credit to your company. In fact all the staff came over as helpful and made our stay here fantastic. I fully recommend this hotel and it’s location we will definitely be returning.

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Clive Mortimer . 2024-10-30

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Absolutely outstanding! The food was delicious and the service excellent, staff were attentive and welcoming. We were able to sit on the terrace with amazing views of the harbour, the outdoor heaters meant we were warm and cosy. I cannot wait to return, thank you all.

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Doogle2 . 2024-09-09

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We had Sunday lunch on the Upper Deck to celebrate a family members birthday. The setting was perfect overlooking the harbour. The superb twice baked soufflé is a must, it didnt disappoint. The Sunday roast was excellent and our dietary needs were taken care of very discreetly. There was an excellent choice for dessert too. Phil, our waiter, was attentive, knowledgeable and very helpful. A fantastic venue and a great team of staff. Can't wait to go back.

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Sandra D . 2024-09-03

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Great location with a lovely view, delicious food and amazing waiter called Danny. Thank you for your hospitality, we will be back

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Joe H . 2024-08-30

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Great Food & great service from Tony. Food never disappoints here. Love the atmosphere & the ambience, will definitely be returning.

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EmJFranki . 2024-08-30

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Delicious food, stunning views Danny was excellent and really looked after us. This was not our first visit and certainly won’t be our last!

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Louise-Kelly F . 2024-08-30

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Perfect for an evening out with your favourite people. Food is consistently excellent, prepared by top chefs under exec chef Alex Aitkin. Menus change with the seasons focused on local produce especially fish and seafood. Tonight was a summer special, prawns, steak and strawberries!! Delicious. We ate out on the deck, fresh air with heaters on as it was unseasonably chilly. Service was friendly and professionally efficient. Phil was our server, who we had had before, and he adds to the pleasures of the evening. Thanks Phil!

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nostoppin2014 . 2024-07-11

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We had a delicious meal at the Upper Deck. We were beautifully looked after by Phil who was so helpful, fun and professional. We thoroughly enjoyed the atmosphere of the indoor restaurant. Our only observation would be a little more light or better print on the menus most people need to use their phone torches to see the menus. Just a thought.

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Suzanne T . 2024-07-10

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Absolutely amazing food and service from the team. We had Danni serving and he was awesome, so chill, great advice on the menu and just everything was comfortable and relaxed. We were here for our anniversary as we got married here and the team never disappoint.

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Stephanie W . 2024-07-07

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Enjoyed a lovely meal here. The food was excellent (we had the burger and fish and chips for our mains) but our waiter Phil was even better - he worked hard but with a smile on his face.

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Dave . 2024-07-05

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Cheese soufflé heaven. You should come just for this. But …. Everything else is great. The barman does an amazing grapefruit martini and in fact anything you ask for. A lovely lovely night

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Becs_London_UK . 2024-07-05

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A really enjoyable experience: the food tasted great and was well presented, and Phil, who served us, was excellent - friendly and very attentive. We will certainly come back!

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horatio323 . 2024-05-07

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The set menu offered something for all of us. Food and service served perfectly in a great atmosphere. Thanks to Phil for great service.

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Steve R . 2024-05-05

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The service from everyone in the Hotel has been excellent especially Phil in the upper deck the food was very well presented and most enjoyable

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Garry K . 2024-05-04

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Excellent service our waiter was Phil who was great! All the staff/bar staff and restaurant managers, both at breakfast and dinner make you feel so welcome. Which is why we have come back multiple times.

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Trek771850 . 2024-05-04

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Our first visit and a fabulous one! A very pleasant and relaxing atmosphere, spacious and comfortable. The food was excellent and our waiter Phil was fantastic, so very attentive without being intrusive, thank you Phil, you made our visit feel special. Look forward to returning!

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TheMrsC . 2024-05-02

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Enjoyed a lovely Sunday lunch to celebrate our Golden Wedding anniversary. As usual, the service was excellent from our very attentive waiter, Phil. Nothing was too much trouble and he looked after us well during our wonderful dining experience. The food was well presented from the imaginative menu and beautifully prepared and cooked, exactly to our liking. We are already looking forward to our next visit to the Christchurch Harbour Hotel.

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JohnJ4551 . 2024-05-01

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Pleasant environment and attentive staff, especially our waiter Phil. Good menu selection. All dishes were well presented and good quality.

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June D . 2024-04-29

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Lovely food great, ambience and Phil our waiter was faultless and did everything possible for us, he went above and beyond to make sure we had a great time.

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Niall B . 2024-04-28

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Visited with my daughter, her friend and and her Mum. We had the set lunch menu which was fantastic. The smoked salmon with caviar was lovely and others enjoyed the soufflé. The main course of sea bass with a crab mass was superb as was the pork with risotto. The puddings are very big portions and we had one of each. All were rated a hit. We also enjoyed some cocktails which were the best iv3 had in a long time. Service is also top notch. Will be back.

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CaroleF770 . 2024-04-28

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Every meal we had here from salmon sandwiches, to breakfast, to evening meal were great. Good sized portions and lovely tasting food. All staff here were friendly, polite and knowledgeable. Special mention to Phil who served us our cocktails… followed my a superb last meal for our trip. He was friendly, fun and relaxed. We knew we were in good hands. The cocktails here are amazing!!! Great value for the artistry and potency!!!

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Meander26781574463 . 2024-04-28

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Had a lovely meal in the Upper Deck; there was a really buzzy atmosphere in the restaurant. We were in one of the booths which was great. Our server Phil was lovely he was fun and really friendly; he is obviously a very experienced waiter which is a rare thing these days. He definitely added to our enjoyment.

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Keely S . 2024-04-27

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We went for Sunday Lunch with friends and was most impressed with the food , decor and would service. I would like to give a special thank you to Phil who gave us excellent service. All the staff were so helpful and professional. It was a great experience and look forward to our next visit.

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Alan B . 2024-04-22

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Visited the upper deck on a return visit to Mudeford on holiday with family. Service was very friendly and efficient. Nice comfortable dinner, nice to be back at the Christchurch Harbour hotel.

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Nick_k_uk . 2024-04-21

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We had a surprise family lunch for my wife's birthday. It was the first time we have been to this restaurant, and the venue and the staff just couldn't have been better. Everyone was very friendly as well as efficient, and it was a great help. With our three children + wives/husbands/partners and four grandchildren things can sometimes be a little difficult to organise, but our lunch could not have gone better, and the staff, particularly Daniel, who looked after us, played a key part in that, so a huge “thank you” to all the staff, and we couldn't recommend them more highly. Would give them six stars if we could!!

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chambjj . 2024-04-21

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Stayed at the Christchurch Harbour Hotel and decided to eat at the Upper Deck restaurant. Phil was excellent, friendly server and also helped with recommendations. The cocktails are amazing! Not the cheapest, but I do think worth the money. We would definitely return.

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Excursion65056498789 . 2024-04-21

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Food throughout our stay was of a consistently high standard.The staff led by the restaurant manager Rafael were extremely attentive and courteous. Breakfast too each morning was a very enjoyable experience. The whole hotel from porters,reception and housekeeping is extremely well led

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Roderick H . 2024-04-03

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Excellent food, service (Tony was our waiter and was really fabulous) and atmosphere. We booked fairly last minute over the Easter weekend and lucked out booking here. Such a treat

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rebeccawF6572XN . 2024-04-03

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Absolutely stunning from food to service, could not do enough for you, nothing was a problem and had time for a chat even though they were really busy, made you feel very special

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Rachaelbree12 . 2024-04-01

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Lovely meal, great ambiance, interesting menu. Thanks to Phil, great service and wine recommendations! Delicious rhubarb trifle too!

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jocA1591CC . 2024-04-01

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We had a delicious lunch here after attending the Wedding Open day. Our waiter was Phil, who looked after us beautifully.

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Maureen M . 2024-03-31

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Birthday lunch for the other half Amazing service food was incredible shall definitely be going back View is also beautiful

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nicolalO1682LB . 2024-03-29

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We have been coming to this hotel for 8 years and it always delivers! From the hotel management to the young staff providing the service it remains one of the best hotels and restaurants we have visited. Once again we had a great meal for two and the chef was able to provide a special sauce not on the menu. Thanks to the waitress Nerea for organising this. Look forward to our next visit.

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Wanderer37009841504 . 2024-03-28

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Try to come once a month and every time we have been at the Upper deck, we have had the honour of Phil serving us. The food was top quality and it aligns to the service from the staff. Phil always makes us feel welcome, very attentive, thoughtful and provides an unforgettable experience that you don’t want to leave.

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Rich C . 2024-03-28

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Lovely meal with the family and had excellent service from Phil! The staff were very accommodating of our 4-month-old.

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joelgI5057AB . 2024-03-26

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Our waiter Phil was very personable and efficient. Food was excellent (apart from the broccoli which was far too al dente).

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JoPa21 . 2024-03-24

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We are fortunate to have many great places to eat on our doorstep and the upper deck is one of the best!! The food is always very good and the table service you receive is 1st class And tonight was no different.. Excellent food and a warm friendly welcome from Phil If you want great food look no further..

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MartD20202022 . 2024-03-24

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I thoroughly enjoyed the ambiance and 2 course dinner at the Upper Deck. My starter of belly pork and main of salmon were beautifully presented and very tasty. Our waiter Phil was extremely knowledgeable and helpful.

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Wanderer22659178416 . 2024-03-22

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We had dinner at The Upper Deck during a 2 night stay. The food and atmosphere were amazing. Nothing was too much trouble and the service that we received was second to none. Our waiter Phil was attentive and took the time to get to know us. He is a credit to the restaurant. We also had great bar service each night. The bar staff were great and the cocktails were really good. Can’t wait to visit again.

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Kerry J . 2024-03-22

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Table booked for 7:45 however we were a little early and waited in the bar, by 8 clock we were getting hungry and finally after making some eye contact with head waiter we were seated. I had looked at the menu online and remembered there being a fabulous mid week set menu, however what I didn't realise was that it was only served between 6 and 7pm. We chose from the main menu and the food was perfectly adequate and the service was as excellent as ever. However, as you have now made the set menu time restrictive, obviously other diners were more savvy, eating earlier, as the very busy restaurant emptied out pretty quickly as we were almost the last diners by 9 o clock! Making an uncomfortable atmosphere. We won't be returning anytime soon, as making the very good value set menu time restrictive is extremely off putting for a midweek restaurant choice. Poor show.

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Samantha B . 2024-03-21

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Staying three nights and found it one of the best hotels we have ever stayed in, and we are world travellers. Service has been exceptional and we hope to come again soon. Service has been up and beyond.

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Chris E . 2024-03-20

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Excellent lunch as part of the spa package. Great menu choices and high quality food. Waiter Alex was extremely attentive and friendly. Would highly recommend :)

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SunQueen1982 . 2024-03-19

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Great service from Daniel. Vegan sticky toffee pudding was amazing. The vegan main could have been a bit more exciting.

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Lottie W . 2024-03-18

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Amazing stay at the Harbour hotel, Christchurch. Beautiful rooms, views, spa & exceptional staff, especially all the restaurant staff (Alex, Torja at the bar, Zhivko and the reception staff.) Our favourite hotel in the UK.

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berniemchugh . 2024-03-18

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incredible service by phil! would definitely return. 100% recommend, food was amazing! the roast was absolutely delish

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Erin W . 2024-03-17

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Excellent service and food! Phil was super friendly and helpful and my friend was made to feel special for her birthday! Would definitely come back here again!

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Lauren R . 2024-03-17

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Went there with friends for dinner. Staff were very attentive and seemed to enjoy what they were doing. Food was well presented and very tasty. Would definitely recommend.

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westy518 . 2024-03-15

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Lovely terrace (had a drink out there before lunch as it was JUST warm enough) Lovely surroundings. Lovely lunch. Lovely staff. Bloody lovely cocktails!

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Jane G . 2024-03-14

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The room was comfortable, well resourced, the spa was very good, the staff were extremely helpful and courteous and efficient, Phil, as a waiter, typified this in the dining room and the cuisine standard very high.

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Eddie G . 2024-03-13

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A lovely lunch with my daughter and mum. Food was excellent. Daniel the waiter was fab and very attentive What an amazing venue. Will definitely come again.

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Helen C . 2024-03-10

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Food was very tasty and staff are extremely professional, attentive and on the ball. We had Zhivko serving us and he was fantastic and very friendly. The restaurant is expensive, but you can understand why with the quality of the service and food. Definately worth...

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I1811IMvickyw . 2024-03-10

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Consistently great food and excellent service. Phil was particularly helpful on our most recent visit - great food recommendations, thank you! Will definitely be back.

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CarolineR453 . 2024-03-08

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We were staying at the hotel which was great and were particularly impressed with this restaurant - the food was superb ( delicious chicken, seafood and exceptional desserts) good wine selection and most of all staff who were so friendly ( eg Phil) while being...

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Caroline S . 2024-03-07

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The food was excellent and the service immaculate. This review is limited to the restaurant. Phil was the waiter and he could not have been more charming or obliging.

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Daydream56714820387 . 2024-03-06

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We had a superb meal for our wedding anniversary at the Upper Deck and our server Phil was so polite and helpful. Will definitely go again!

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Voyage18551131165 . 2024-03-06

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D. Telegraph 2 night special. Wonderful service as usual, food superb, room perfect. All in all just the best! Remembering in particular the excellent service by Phil in the Upper Deck dining room.

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95turbo . 2024-03-06

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Lovely anniversary meal. We were greeted by friendly staff and took a seat at the bar before going qto our table. Barman was great and made me a lovely cocktail, pear and grapefruit Martini. We were taken to our table and served by Daniel who...

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Shanine T . 2024-03-04

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Always a great Sunday lunch spot, went for a walk first then super roast lunch. Phil our waiter was attentive and efficient as always! Thank you

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kate665 . 2024-03-04

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Phil served our table. It's so refreshing to have someone who cares about their role. The food was good and phil is extremely attentive and made lunch even better. Cheers Phil 🍻

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Simon P . 2024-03-03

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Lovely food. Set lunch was good value and quality. Our server Zhivko provided excellent customer service. A credit to the hotel

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_caz15561 . 2024-02-27

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Outstanding food, relaxed environment and excellent service from our waiter for the evening Daniel. Highly recommend

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pauldenton155 . 2024-02-26

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Very nice ambience and decor. Service was so professional and food was quite good. We visited for breakfast and dinner and it didn’t disappoint. In the evening the cocktail bartender is a genius and does magic!

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travelgeek1982 . 2024-02-24

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A great venue for lunch. A comfortable, relaxed atmosphere. There is a large selection of dishes, for all courses, spread across 3 menus - a la carte, specials and a set menu. The restaurant staff are attentive without being intrusive and are willing to ensure...

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Curious622735 . 2024-02-24

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We had a wonderful 3 course lunch with great service and a lovely location. Both Raf and Phil looked after us with ease, confidence and professionalism. The food was superb and plenty of it. Can highly recommend the traditional roast beef.

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Mark S . 2024-02-19

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Phil was absolutely great and made our visit perfect! He was attentive and made sure it was an excellent visit. Couldn’t praise him and the staff more.

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Rich C . 2024-02-18

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Fabulous food, service was exemplary … we were looked after by Phil who was great. Would definitely recommend for a special occasion meal.

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N_NHamilton . 2024-02-14

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Lovely meal with family this evening. Delicious food as always and excellent service from Phil. Thank you. We will be back.

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Holly V . 2024-02-13

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We had a lovely meal and every aspect of it was delicious. Thoroughly recommend for the food and for the service too. Phil was our server and he was welcoming, professional and engaging too. Well done to all and we will be back for sure....

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Matthew C . 2024-02-13

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Have had many a fantastic meal at the upper deck, today i took a friend who had never been for a late sunday lunch. She was blown away by the ambiance, amazing food and excellent service from the moment we arrived to our waiter Phil...

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Beverly H . 2024-02-13

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Took some friends for lunch. The service was impeccable - professional friendly and cheerful. The food was exceptionally good. Between us we had several of the choices from the set menu and all were presented beautifully and were very tasty and hot. The 3 courses...

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Jane G . 2024-02-12

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Phil was absolutely fantastic and very attentive to our party! He was also very knowledgable of the menu and wines 5 stars

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Paula H . 2024-02-11

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Excellent afternoon tea and Prosecco for my friend’s birthday. Food superb. Attentive staff. Slightly disappointed when went to pay bill that a ‘discretionary’ 10% tip added!

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adabournemouth . 2024-02-06

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Delicious food and excellent service from Phil. Nicely surprised by acknowledgement of our special occasion - THANK YOU.

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Halina S . 2024-02-05

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Excellent Sunday lunch in a nice atmosphere. Brilliant service from Phil, who was helpful and attentive, and accommodating to dietary requirements with no fuss.

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242rdb . 2024-02-04

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Three course Sunday roast was lovely. Phil was our waiter and from arrival to leaving he did a grand job looking after us.

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Tina Q . 2024-02-04

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Phil gave excellent service and the food was superb. We liked the decor inside but the area was very warm and needed aircon. We will be coming back when the deck is up and running.

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steve w . 2024-02-02

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We stayed at the Harbour Hotel in Christchurch on January 30th and 31st 2024. We ate both evenings and in both nights the service and food were excellent. We found every member of staff really made you feel important and could not do enough for...

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Cruiser28448276583 . 2024-02-02

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Zhivko was our server - lovely kind gentlemen. Very attentive and accomodating. Portion sizes were spot and cooked beautifully. Beautiful dining area and lovely staff. Thank you 😊

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N210IObethanym . 2024-02-02

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Very friendly staff, dinner menu superb. Hotel has splendid spa facilities and a relaxing atmosphere to enjoy. The location near the historic town of Christchurch is perfect to leave the car and catch a bus at the stop right outside the hotel .

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Gordon S . 2024-02-01

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Lovely place for a meal. We ate here four evenings, whilst staying at the Christchurch Harbour Hotel. Good food and service. Thanks to waiters Alex and Phil for helping to make our meals perfect

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Helen P . 2024-02-01

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We chose the three course set menu for £35. Excellent cuisine, good value and the best of table service … thanks to our lovely waiter, Phil

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chrisontheford . 2024-01-31

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Our first time in Christchurch and at a Harbour Hotel. A lovely evening. Great food, great atmosphere and great service from Phil.

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Alex E . 2024-01-31

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From the greeting at the door to the service at the table every member of staff went out of their way to be helpful. Particularly as we had a disabled visitor with us. The views from the restaurant are stunning and the Sunday lunch was...

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Jo B . 2024-01-29

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The very friendly staff invited us for a drink prior to sitting at our table. We were later escorted to our table and served by Phil. Phil was a true gent, set a very comfortable and friendly atmosphere. The staff are all generally quietly exceptionally...

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Edward E . 2024-01-28

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Incredible food & service from beginning to end .. THANKYOU could not fault the food .. amazing flavours .. and superb quality ingredients .. loved our time with you

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Charlotte C . 2024-01-28

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Such a lovely evening, with delicious food and excellent service from our waiter, Alex. Highly recommend a visit! We had a difficult decision picking from the menu, as it all looks amazing!

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natashabP6216FP . 2024-01-27

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Fabulous dining for a special occasion. Lovely ambience and staff friendly. Phil, the waiter, was very attentive. Food was amazing. Will go again.

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jillmus . 2024-01-26

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Excellent meal as usual. Delicious food, with some delightful new dishes, and our server, Phil, was excellent. Thoroughly recommended

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Go29506768013 . 2024-01-26

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Had a very good dinner. Could not fault the food or the service. Alex was our waiter and he was informative when we asked questions about the menue.

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Elaine L . 2024-01-25

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Excellent seafood, great service at the Upper Deck - special shout-out to Phil our waiter, who came running down the street with gloves we had accidentally left behind!

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Sunshine42760390733 . 2024-01-25

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A nice venue. Love the art deco of the place. Attentive and great service from Nerea. Food was delicious, we all enjoyed it. Oysters were fabulous and the filet steak cooked to perfection. Only criticism is that the salad needed a dressing, sadly missed in...

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JP0571 . 2024-01-25

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We paid nearly £40 per person including service charge for afternoon tea plus cocktail. The cocktail was like fruit juice - extremely weak. The jam provided for the scones was poor quality - like something from a catering tin. We were served tea in thick...

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honkphil . 2024-01-23

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We were staying in the hotel for one night and we had dinner included in our stay. The food was delicious and very filling. The most important part of our evening was the waiter, Phil, he was so attentive and always on hand with refilling...

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gemmaf620 . 2024-01-20

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The food was lovely. Great selection, really nice food and the service was excellent! Thank you Alex for looking after us!

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Kerry C . 2024-01-19

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Had drinks, dinner and breakfast at The Upper Deck. Bar staff were friendly, accommodating and very knowledgeable on arrival. Every member of staff we spoke to were so friendly and actually looked happy to be at work. Phil looked after us and I must say...

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Savourite . 2024-01-18

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Great meal, very nice ambience, well cooked food, good sized portions, all excellently served by Paul.

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mark w . 2024-01-15

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