Upper Crust in Blackburn with Darwen

Just came back from here. We had a meal somewhere else but wanted dessert too, so we tried this place. Very pleasant , comfortable and well decorated place. Staff friendly and great service. The food tasted fresh and flavoursome. We will go back.

Absolutely terrible , booked 3 days in advance for lunch needed have bothered arrived on time no one else in the establishment! To us says a lot going with instinct we should have left , however we gave it the benefit of the doubt..2 minutes later 2 other people arrived . We sat nearby the window to savour the views bear in mind it’s still “winter” and unbelievably so inside as we sat in our overcoats as it was as much freezing inside as it was out ! The waitress came took our orders for drinks very pleasant girl , very efficient but from then on went further downhill after drinks were served she took our food orders my other half ordered the hake dish , myself just the fish & chip offer as no other meal appealed ..one hour later no sign of food ..no apologies for delay etc again we were contemplating asking for the bill for just the drinks ,by this time 3 other patrons had arrived ordered drinks & food which were delivered well before ours ! 1 hour & 5 minutes ours arrived ..the hake was served supposedly on “ crushed roast potatoes “ with buttered beans and creamy tomato sauce ..I wished at this point I had taken a photo all I can describe it it was a bowl of mush , I myself had the most greasy fish & chips I have ever encountered sadly we both left our meals I have to note not once did ant of the catering or bar staff asked if everything was ok , I think in my opinion they were too embarrassed to sum in all in a nut shell will not be returning .

Would not recommend going here. Me my husband and my daughter went for some food. My husband's food came out and it was cold. I ordered a steak and asked for it rare. It came out and it wasn't cooked it was cold and still raw. Absolutely terrible!!

We fancied having a restaurant dinner and decided to stop in here. The staff greeted us as soon we came in. Great service and children friendly. Food was great and hot as it came. Will definitely come here again.

We were on our way home from Preston and trying to think of a good chippy in Blackburn but sadly we realised all the good ones were no longer open. We came across Cherry Tree chippy but wondered if it would be ok as it’s a Chinese take away ( not that we’re averse to a Chinese) . We ordered steak pud ( Hollands) chips, large mushy peas and large gravy. Theirs plenty of chips for 2 in a portion of chips. It was absolutely delicious and hot even though we were several miles from home. Took a menu and we will certainly be back. Staff really pleasant and quick service.