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4.0

Based on 902 opinions finded in 1 websites

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Nº 176 in 359 in Blackburn with Darwen

Nº 20 of 49 British in Blackburn with Darwen

CUSTOMERS TALK ABOUT DISHES WITH..burntcheesecakechocolatefriedoldsteakroundroastskewerspayladychickencookedfish
Score
OpinionsNoteTripAdvisor9024.0

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Would not recommend going here. Me my husband and my daughter went for some food. My husband's food came out and it was cold. I ordered a steak and asked for it rare. It came out and it wasn't cooked it was cold and still raw. Absolutely terrible!!

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Emma R . 2024-10-29

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Visited on Friday and had a lovely experience, Eden and the other members of staff were very welcoming and great service, hope to visit again soon.

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TJ H . 2024-10-22

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Came in on Saturday Swansea match day and was amazing, there was two staff that had the hard task running the food but both made the experience worth it even when they had such a rush on. Eden was great on the bar and did a good job cleaning cups, serving and keeping everyone happy.

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Guest987097 . 2024-10-22

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We fancied having a restaurant dinner and decided to stop in here. The staff greeted us as soon we came in. Great service and children friendly. Food was great and hot as it came. Will definitely come here again.

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xaghmthornhill@gmail.com . 2024-10-07

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We come here quite regularly as a family we love this place the food the atmosphere & the staff are so lovey never too much trouble as we are quite a large family would highly recommend also Steven is always so helpful & a guy called Martyn always go above & beyond

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Wendy . 2024-10-06

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Very nice people! Very friendly! Very welcoming to away fan! Good services good manners all around! Bad staff very nice and friendly and polite would recommend this place to a lot of other away fans

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Tina B . 2024-08-24

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Very tasty BIG steak and ale pie (chips and peas). Delicious Lamb Kofta. Excellent value. Very pleasant staff. Highly recommended.

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Barry S . 2024-08-07

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Was a great experience served by keiley . Food and customer service excellent will definitely be back during school summer holidays

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Anne Elaine R . 2024-08-02

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Came here before races had breakfast was great as always staff friendly shout out to keiley lovely girl will deffo be back

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Emma B . 2024-07-06

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Had a lovely time and chloe, Tom, Kim and Teigan was very friendly. Food was fantastic and enjoyed an very nice atmosphere.

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Guest987097 . 2024-07-02

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Came for football and food, even though it was busy the staff were excellent and worked hard as always, Food was great, will definitely be back again soon.

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Kim R . 2024-07-02

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Had a great time at the Fernhurst, the staff was really friendly and welcoming, food was great and we had an all round great time

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Teigan M . 2024-06-29

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Great night out as always, staff friendly and food was great, Will definitely be back soon, We love coming for the Quiz it's always a fun night.

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Kim R . 2024-04-17

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Great service from are server from bekkah 100% be back. The food was great. Drinks all on time from app service all round bang on !💪🏼

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alistairc987 . 2024-04-16

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Had a confirmed booking for breakfast almost 2 weeks in advance of a visit on 21st April. Had a call this morning(6days before visit) to say they don't serve food on matchdays which I do not believe as pictures on TripAdvisor website of Newcastle fans in February reviewing food and drink! Will update TripAdvisor if serve food on the day if I visit.

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Guide34083 . 2024-04-15

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Eden was a great help really enjoy bringing my dogs for a full English on a Friday. Staff so welcoming whatever your needs

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dec s . 2024-04-12

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Good food, friendly staff and great fast service. We really enjoyed ourselves! I took my mum out for lunch and she had a great time.

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kirsty b . 2024-04-09

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Visited for the Newcastle United game, great pub situated across the road from Ewood Park, the place was rammed but service for both food and drinks was swift and always with a smile. Reasonable price on both food and drinks and superfast free wifi.

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GBJ-Cookies . 2024-03-06

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The place was very dirty, from the dirty stained windows, sticky carpet and tables, the food was cold and had to be sent back to the kitchen, the whole experience left us feeling dirty and grimy

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Stephen J . 2024-03-03

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Staff were very friendly and delivered outstanding food. Me and my family enjoyed our time here and will definitely be back again. 100% recommend

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Loui S . 2024-03-01

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Came for the Quiz, Absolutely fantastic, Hreat atmosphere, we all had a great time, Will definitely be back again real soon..

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Kim R . 2024-02-26

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Came for tea for my daughter birthday, served mostly by Tom very polite and helpful great service.food was good would come again

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lesleya736 . 2024-02-19

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Visited for my daughters birthday services mostly by Tom very helpful polite and service was great will be visiting again food and prices are good definitely worth another visit

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David E . 2024-02-19

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Came in tonight for my sisters birthday after having a fab experience the other day. Served again mostly by tom fab service happy to help and very polite

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Georgina E . 2024-02-19

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Had a great night taking part in the pub quiz tonight! I’m going to lose the quiz but fingers crossed I win the music bingo 🤣

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Kassem E . 2024-02-13

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We went out for dinner with family food was really nice great service and the deals are good they have one on nearly everyday thank you for a great visit

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Libby S . 2024-02-06

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Fantastic visit lovely staff lisa and lee running around but still very helpfull will definitely be ciming back again.

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278maxineg . 2024-02-03

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Came in for the England game and was greeted by Faye, she seated us down and did everything she possibly could for us. Top worker!!! Will be returning soon!

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166ste . 2021-06-19

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Lovely pub, Team very friendly and efficient. Very covid safe. Food is fantastic value for money. Arrived quick, fresh and hot. Thank you for a very pleasant visit, we will be back.y

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608penelopet . 2021-06-18

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Fantastic service by Louise .. she gave clear instructions on the current covid guidelines, food was lovely, very friendly lady with a great attitude and smile overall a fabulous experience

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Charlie-Lee2020 . 2021-06-14

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I came in today and was greeted by a girl named Faye. She took our order and nothing was a problem for her, would definitely return again!!

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936Luke . 2021-06-11

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Came here today was really impressed with the staff and food I was staying in the hotel and got chatting to Faye and Ruth they was very helpful and nothing seemed to much I wasn’t going to eat in the restaurant at first until faye recommend something that I really enjoyed and she was rite it was great will definitely be returning soon

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Scrubtlc . 2021-05-28

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Visited the Fernhurst for an overnight stay and ate in the restaurant/pub.The receptionist Morgan was helpful and checked us in quickly with no fuss. The food was OK for the type of restaurant and the service was friendly.

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Explorer14461626816 . 2020-10-20

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Stayed at the hotel thats attached to the Hungry Horse Blackburn. The room was great,clean and spacious. The receptionist Morgan was super friendly and helpful. Ate and drank in the restaurant and pub which was excellent also as were all the staff who served us there.

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FancyFascinators . 2020-10-15

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Been in for lunch today we took advantage of the buy one get one free on burgers the food and the staff that was working are really friendly I was served by Chloe she helped me understand there new mobile phone app

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smilerlewis . 2020-09-04

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Visited last night for a meal with family. 1st meal out since lockdown. Was greeted cheerfully by the host Amelia who explained everything really clearly in terms of the new procedures before showing us to our table. Felt very reassured about safety. Food and drinks came promptly and were delicious. Will definately come back again

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elaine j . 2020-08-27

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Well were do i start... awkward obnoxious staff the worst iv come across.. wow just a bunch of kids who are inpolite rude and un professional. will not go again and will not recommend at all! turned people away although place was empty, ridiculous set up didnt have a clue and managment was appauling, awfully rude and non helpful needs a knew way of career for sure, be suprised if place is still ticking on in september due to the poor service and attitude of staff. awful place to be

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loopylou2412 . 2020-08-26

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Brilliant visit! Had such lovely service from all of the staff, Tom behind the bar was super helpful and friendly at all times! He is always super smiley and happy! Great gentleman! Keep it up!The food was excellent and great value! (The 50% really helped too)

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Z6691AJens . 2020-08-24

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Lovely food and great service from Yamina. We felt comfortable and even with the current pandemic had a brill time. Couldn't have asked for better service.

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Y5792CAjessicah . 2020-08-19

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Had a lovely breakfast here. Food was delicious. Plenty of it too although I think the toast should be part of it and not an extra. We were greeted by the loveliest staff.Chris, Mel and Faye. They made us so welcome. The place itself was nice enough but I went into the toilet after the cleaner and although the loos were nice and clean I had to get my own tissue out as it was empty and the other side the loo paper was jammed. Seconds after the cleaner had been in. Plenty of social distancing etc... The poor girl that served us was then in the car park picking up all the rubbish. Not an easy task as it was blowing everywhere. Plenty of parking, Reasonably priced.

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boo59Leicester . 2020-08-16

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Popped in on our way back from a day out, the greeter, Louise was very professional and said they had no tables available at the time but if we wanted to wait and have drinks outside she would let us have the next available table. Before the drinks were ardered she came and collected us to show is to our table, she explained the covid routine in detail and enthusiasm explaining about the app and scanning the Q code. I was a little disappointed with my food, ordering Jumbo scampi, which arrived with the said 15 pieces but the size was less than Jumbo, but it was still very tasty. Overall a very good experience and would definitely visit again.

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Martine F . 2020-08-15

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Grate guy very polite accommodated all of are needs and our food was amazing thankyou very much ....

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oscarw874 . 2020-08-12

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Went on our lunch hour for something quick to eat. Firstly everything on the menu we ordered was unavailable. The food then toook over an hour to come. I ordered a curry which didn't come with half the items advertised. The rest of the meal was very average. I then ordered my son a childrens ice cream which after 40 minutes & having asked twice we just walked out without it. There was enough staff about & it wasn't exactly really busy either. Disgusting service!

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mrchippy . 2020-08-11

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Starting with a positive, the food was good. Chicken New Yorker, southern fried Chicken burger & Fish & Chips. Monday they offer a deal on steaks which is what we intended to order. Arrived at 6pm and was informed they had run out of steaks! Food took quite a while to arrive, when it did the waitress advised she would bring out knives & folks. 5 minutes later I had to approach the bar to request cutlery. Then I had to request condiments. It is not the unusual for this establishment to run out of certain food items as on previous occasions or they have been u able to fullfill an order. I feel sorry for the staff having to deal with a frustrated public due to poor management further up the chain. Special shout out to the lovely Joe & friendly Chris. Furnhurst : your staff & customers deserve better.

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tracyE251FR . 2020-08-10

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Went for a meal today at 2.15 with my partner. I got the double daddy burger , was amaizing.....they didnt have the coleslaw but that was ok. The main reason im writing the review was for the service .... especially during these times we are in... The young lad who was waiting on us, i didnt get his name , but i do know he was new to their team. What a lovely young man. You could just tell, nothing was too much trouble. Just shows that manners , politeness and good service go along way. Good addition to your team guys!!

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X0X0X01 . 2020-08-10

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Came into the Fernhurst this afternoon and was greeted with a lovely smile. The girl who showed us to our table was called Chloe. She told us about all the rules for ordering, the one way system and the app. She was very helpful and she also showed us where we could find the app which was very helpful. Had a lovely experience and will be returning again in the near future!

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390shelly . 2020-08-10

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This is a great place to go for drinks wi5h mates we were served by Faye she was really quick really nice we had a very good time

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R6879YAbradleyg . 2020-08-09

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Came in for some drinks with family was excellent service by faye very friendly and very quick service

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Ceri T . 2020-08-09

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Absoloutley lovely food served with happy faces. Everything arrived on time and tasted amazing. We were served by a lady called faye she was an absolout gem, it was everything you hope customer service to be. Will one million percent be coming again. AND SOON

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527kratonthegay . 2020-08-09

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Me and my partner came for the Eat Out To Help Out scheme and it made the meal an absolute bargain! Excellent service by Faye too. Will definitely be back again soon.

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RachNicholle . 2020-08-09

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Love this place, cheap and always reliable can come here for cheap food or a few drinks either way you won’t be paying much always get served by Lucy what a nice girl she is will be coming back tomorrow

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shells1623 . 2020-08-08

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Pleasant meal with friends, good service from a young lady called Abby. Would go again. Cheap pub grub!

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jamiestanley1710 . 2020-08-08

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I came with some friends for some food and drinks. We was served off Joe who was so lovely to us all and made sure our needs was met. Will definitely visit again!

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isabelledD8931EL . 2020-08-08

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Brill food, quick and all meals on point. Served by louise, always smiling and so polite. Will definitely be coming back.

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Chloexoxox . 2020-08-07

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This is a lovely pub you should definitely come down to it I would definitely recommend comImg to have some dinner

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Pallltfhfmf . 2020-08-07

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Came to the fernhurst for some lunch with family just wanted a quick bite to eat. the food came out fast and hot and what we expected we got served by Lucy such a lovely girl will be coming back shortly.

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gazj163 . 2020-08-06

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Great experience the food was lovely and we went out to have drinks in the children's park and was served by louise... she is such a lovely women, polite and always had a smile on her face. Highly recommended for service.

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298chelseyb . 2020-08-06

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Came into the fernhurst for lunch with family just wanted a quick bite to eat the food came out fast and hot and it was what we expected it to be like, we got served by Lucy such a lovely girl we will definitely be coming back soon.

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john-c2019r . 2020-08-06

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New to the area and got recommended to eat here as the food is good and cheap ended up enjoying it so much we came back in the evening for drinks. Lucy who served our food Is a diamond remembered our faces and names and welcomed us back

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marksZ8433DR . 2020-08-03

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Regular come to fernhurst with wife and family get served by Lucy very pleasant looks after us pleasure coming to the place

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brianjmack . 2020-08-03

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Brill restaurant lovely food got served by Lucy really nice girl will definitely be coming back soon loved it

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kat-r976 . 2020-08-02

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We came here for the first time in July! Celebrating my mums birthday! We had such a lovley time. We was served by Lucy who was very polite and helpful! Will definitely come again.

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ChazB115 . 2020-08-02

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Had a lovely meal at the fernhurst. Good service too. A member of staff named Lucy who served us was very polite and helpful . We would definitely visit the fernhurst again ☺

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Kty1985 . 2020-08-02

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As always a wonderful frienly smile from the young chap behind the bar Tom. Nothing to much trouble. Friendly banter and so very professional at all times. Tom makes the place light up with his professional approach and attentive nature. Well done Tom. We will be back again soon young man. If only to see that smile!!!!!

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R3430PWmicheller . 2020-08-01

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Was in the fernhurst hungry horse everything was spot on especially the service by Rebecca the young waitress

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callumhj . 2020-08-01

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All drinks arrived quickly and with a friendly smile. The barmaid who served us (becca) did everything she could to make our evening great

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Nicole S . 2020-08-01

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Popped in for a quick meal this evening. Our waitress Rebecca was very friendly and nothing seemed too much trouble. Food was just what we needed for an impromptu meal out. Great service - will be back!

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Sharon R . 2020-08-01

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Brilliant service from Becca polite and prompt service with a smile every time 😊 great job 👍.................

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L356ZTshirleyd . 2020-08-01

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We have been using here for family meal for a while, this time was really disappointing drinks order have missed off and delivered by the most miserable waitress. Food well no onion rings we were told 20 minutes after ordering, food arrived in stages taking over 10 minutes which is frustrating but due to current climate could be accepted. Quality was down on normal my daughter bent the knife on the chicken pie pastry was so hard, the mack and cheese tasted of vinegar, fish and chips were all good, pizzas good, even when you consider lasagne a pizza topping yes thats right lasagne in between to cheese and tomato pizza's this had to seen to be believed. The waitress that brought our food was completely opposite to the drinks lovely and really friendly smiling all the time.

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jamesfD9011CR . 2020-07-28

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Good food and beer. Really enjoyable visit. Staff wearing visors so felt safe. Will definitely be back

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david4356y . 2020-07-19

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Had a lovely breakfast at Fernhurst this morning. Nice and clean sanitizer everywhere . Thank you to the staff today made us feel welcome and good service and polite thank you Sharon Louise Faye and Lucy doing a good job guys x

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dianehD5815ZX . 2020-07-19

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We reserved a table over the phone and was greeted upon arrival by a very polite and smiley young lady named Louise. Louise was more than happy to help us with our orders and went out of her way to accommodate me with my awkward food requests. There are new precautions in place that are explained to you when you arrive due to COVID.

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daniellederbysh . 2020-07-18

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Came for dinner on the chance they had a table, didn’t realise we had to book but the host was very helpful and got us a table. She told us all about the new service style and exits. I didn’t get her name but was so pleasant. Asked us to sanitise our hands on way in. Really nice and friendly staff.

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R3817KFmarieb . 2020-07-15

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Got a steak and ale pie and it was microwaved. Disgusting. I will not be going there again. You just dont microwave pies

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janetw159 . 2020-02-28

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Really love going here for tea it's walk able from my home and we spent Christmas there also was a brilliant day food is good priced and the portions are perfect for adults and kids

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DanielleD2483 . 2020-02-27

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Havent been here in about 4 years due to them removing something from the menu that I loved to get. But... As it was on route today, me and my partner decided to give it a try. After having just left... What can I say .... I've just had a fantastic meal!!! My partner got a mixed grill with a tea, and I got a double sunny burger ( with a coffee added on to my meal for just £1 extra) I'm all about cheap and cheerful! And that was definitely both. Bill came to roughly £21Also , didn't catch her name, but the girl who served me was lovely! Really friendly, really polite!! Couldn't do enough. Very happy customer , and will 100% be returning. Thanks guys xxx

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X0X0X01 . 2020-02-24

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I visited on Saturday afternoon the restaurant was very busy with the Blackburn game on in the bar but didn’t have to wait to long to get served and the staff here are really friendly and helpful loved the steak sizzler will definitely be back

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Scrubtlc . 2020-02-23

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Lovely meal, well looked after by the staff. We were a large group and they managed to cater for us really well.

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RobinGCooper . 2020-02-23

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Another great visit as usual staff are very friendly and always willing to help the last time I was in I noticed a young girl assisting an older gentleman with his food order at the table who was deaf she was very helpful to him and a credit to your restaurant I will definitely be back soon to try out your new menu!.

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Luca-FHL . 2020-02-22

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Thoroughly enjoyed my stay here, the staff were all brilliant and the food was outstanding, would highly recommend

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Alexwilliamwalker . 2020-02-22

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Visited on a Friday afternoon for lunch. We ordered on the app and everything was a disappointment. First the drinks, told us they had ran out of sugar for coke on tap so could only have a bottle - wasn’t even a pint. Then partners food arrived wrong so we told the waitress who tried to tell us we had ordered that! Luckily I had the app so showed her the order on my app. He then received his food and I was still waiting. I waited over 45 minutes and in the end I asked for a refund. The staff were all very young and lacked real customer service. Shocking! I will never ever return to this place!

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emmahstrips . 2020-02-21

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Nice place nice staff good food great bargains large place can get busy well worth a try in cases where food doesn't come to standard address it with staff they are very helpful and rectify any problems

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Brianpick . 2020-02-13

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Went with friends for lunch and it was lovely. Hot food that tasted nice. Staff were friendly and very helpful

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joyce p . 2020-02-06

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Great venue with great service. All staff were warm and welcoming, Melissa stood out the most, such a nice girl and a credit to the business.

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C9214WEbryanm . 2020-01-22

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Nice food with friendly staff. Great atmosphere for a quite drink with friends. Will visit again when in area

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anneb762020 . 2020-01-13

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We had a get together with friends from work who are all now retired, including me. The atmosphere I found was relaxing and food and service exceptional and great value. I'm sorry but I didn't make any mental notes of individual members of staff but please Andy, give ALL your staff a big thank you from me and my friends and I'll leave the rest to you. Will return. P.S. I was in a wheelchair and found access to the bar very handy and the disabled toilet fine. Thank you.

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Paul K . 2019-08-14

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Had a pre holiday meal with family here. Food was very good,

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GrahamCaz . 2019-08-14

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The service from the members of staff was amazing and the food took a reasonable time to turn up. I had a really good time

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Katiejameabrown12 . 2019-08-14

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Whilst visiting friends in the area called into this pub for an evening meal for four people. Food and service was fantastic, with an excellent service provided by Faye, who was really happy to help, which made eating out a pleasant experience.

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Robert S . 2019-08-12

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Food and drink good value . Nice atmosphere I would return for the pub but not the hotel as it's very dated

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paul17033 . 2019-08-11

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Lovely food, and lovely pleasant staff, especially Phil, went the extra mile to make sure everything was okay.

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Sharonburke1 . 2019-08-09

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Ordered food at the bar with drinks, food came pretty quickly, i got the 15oz gammon which was covered in oil, chips were the only thing edible on the plate. Egg was raw and gooey. Friend ordered a steak sandwich which came out a little later it was deep fried battered steak in a horrible breadcrumb batter, deep fried absoultley swimming in grease, inedible. Friend went to bar to complain and the waitress was very approachable and got a full refund for the sandwich. Would not eat here again, i would strongly recommend not going. you really get what you pay for. Which is grease

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Jooshb19 . 2019-08-06

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I had an awful experience last time I visited but was encouraged to visit again.

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M4086CSmichaelm . 2019-08-03

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what a great welcome amazing friendly staff had our own room the buffett was brilliant i would recommend this place to everyone

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gina580406 . 2019-07-31

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Lovely visit, staff were busy running around but had time for a smile. Food was perfect, chicken and pasta was very nice, the Gammon looked great too. Great all round experience.

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d9454VN . 2019-07-29

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I had a loverly meal with my husband last night at the fern hurst. Friendly staff for service Faye on the bar was helpful with choice and drinks and food with a smile.

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Faye S . 2019-07-28

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1st time here for a long time but wont be the last. Enjoyed the quiz, food and service was good. Amelia on the bar remembered our drink order and was very pleasant. Will defo return

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southernlass63 . 2019-07-27

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Sometimes you can go in and the food is good. Venue is clean, other times, foods crap and the place is just a mess, it really is 50/50

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craighY947DE . 2019-07-22

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We came to watch the magician and enjoyed a curry on Wednesday with drinks. Absolutely fabulous! Loved it.... would definitely recommend.

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Joanne T . 2019-07-17

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Had a brilliant time food was great Ellie at the bar was really friendly. Would recommend to friends.

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John M . 2019-07-16

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British
outdoor_seating_149535takeaway_149535delivery_149535

Absolutely terrible , booked 3 days in advance for lunch needed have bothered arrived on time no one else in the establishment! To us says a lot going with instinct we should have left , however we gave it the benefit of the doubt..2 minutes later 2 other people arrived . We sat nearby the window to savour the views bear in mind it’s still “winter” and unbelievably so inside as we sat in our overcoats as it was as much freezing inside as it was out ! The waitress came took our orders for drinks very pleasant girl , very efficient but from then on went further downhill after drinks were served she took our food orders my other half ordered the hake dish , myself just the fish & chip offer as no other meal appealed ..one hour later no sign of food ..no apologies for delay etc again we were contemplating asking for the bill for just the drinks ,by this time 3 other patrons had arrived ordered drinks & food which were delivered well before ours ! 1 hour & 5 minutes ours arrived ..the hake was served supposedly on “ crushed roast potatoes “ with buttered beans and creamy tomato sauce ..I wished at this point I had taken a photo all I can describe it it was a bowl of mush , I myself had the most greasy fish & chips I have ever encountered sadly we both left our meals I have to note not once did ant of the catering or bar staff asked if everything was ok , I think in my opinion they were too embarrassed to sum in all in a nut shell will not be returning .

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3.9

572 Opinions

location-iconPole Lane
British
outdoor_seating_187081takeaway_187081delivery_187081

Booked at very short notice (same day) for a family table of 20 and they coped brilliantly. The service was fantastic and the large food order was excellent. No missing items, no disappointing food. All in all 11/10. Well done Craven Heifer.