Based on 66 opinions finded in 1 websites
Based on 66 opinions finded in 1 websites
Nº 330 in 407 in Mid Sussex
Opinions
Dropped in for coffees, a caesar wrap and sausage roll. All cooked beautifully and the best Lattes I have had in a very long time. Lovely friendly staff.
newjez . 2024-01-21
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Very pleasant with polite and helpful staff. Sells fresh vegetables and there is plenty of plants and shrubs to purchase.
lizlloydofnutley . 2023-10-03
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Rather mixed experience. My husband’s ‘full English’ was well cooked and enjoyable. My ‘banana pancakes’ were very disappointing . They were from a packet rather than freshly cooked, and were very much less than fresh anyway. Nicely served, with fresh banana and maple syrup, but stale nevertheless, The coffee was hot and of decent quality.
ladylinda52 . 2023-04-28
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excellent food - lovely service (especially from a friendly young man “seb” very chatty and charming) would return again - very much enjoyed the pancakes :)
Lucy R . 2023-03-25
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First visit here and sadly it will be my last. No menus visible on arrival, so had to ask. Not a big choice on the menu, so you would think they would have all the ingredients, sadly not. No bubble and squeak. The food was bearable. Burnt mushroom. There was a dog going in and out of the kitchen - not hygienic. Staff were ok. Really disappointing as it could be lovely.
Sussex12345 . 2022-12-09
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Enjoyable lunch although this time the tuna melt panini were a little crunchy. Not helped by the fact too that the open side of Table 5 was crowded by the occupants of the adjacent table. However the Christmas ware & welcoming reindeer are not to be missed. Well worth a visit & good value
MuchTravelledII . 2022-11-24
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Upcountry is a lovely nursery with loads of potential and really adds to the local community however the cafe is really letting it all down. We used to come all the time but the place is filthy and badly run. Tables not cleared or cleaned, run by young staff who look miserable and just don't want to be there, with no customer service skills what so ever. Massive wait times,spilt water on the floor which is a hazard not cleared. Please do better. The cafe could be such an asset.
G3628KVjuliab . 2022-10-22
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Came here for a coffee and cake. The venue was filthy. Dirty plates on multiple tables not cleared which is understandable if it’s busy but it wasn’t. Something had been spilt all over the floor and just a wet floor sign put down the whole floor was covered with dirt and dust. We had chosen to sit on the sofas the table was covered with dirty plates but what was worse there were flies everywhere. 6 or 7 bluebottles just on the sofa chairs opposite us flying past our heads. After ordering and being told to sit down it took 30 minutes to get our coffee, which although was hot and tasted nice was unacceptable waiting time. Out tea cakes didn’t come with it we waited 10 mins after being told they would follow but gave up and went to get them ourselves from the counter. They had been sat there under a light and by the time we got them were not just cold but stale too. Will never come here again. One poor girl was doing everything and the other two men were just faffing about. If you are thinking of coming here don’t bother
loudX1814CU . 2022-10-22
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Used to have breakfast here from time to time and was always good but last three visits have been poor and won't be bothering again. Once is unlucky, twice... maybe, but three times now. First time was decent enough but the hash browns were still cold inside having probably been cooked from frozen - properly cold and soggy rather than not cooked through cold. Second time the sausage in the breakfast wrap was cremated. Must have sat in the oven for hours. Was like chewing a meat flavoured stick of rock. Saturday - sausage sandwich. Low budget white bread (not fresh) with very average sausages (at least they didn't break my teeth this time). However, the four finger marks squashed into the bread where someone must have held it in place to cut it was pretty grim. Not being able to cook is one thing, not being able to cut something half...
JamesE2002 . 2022-10-16
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Lack of understanding of customer order. Lack of communication. Don't care attitude. Answering email regarding complaint obviously too much effort. DO NOT ADVOSE VISITING
kevin e . 2022-08-28
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Poor sandwiches, tables around us stacked with old food, windows with cobwebs that looked years old and building work whilst we were eating. 3 cafe staff and 4 customers - all the staff were staring at their phones, doing things clearly more important than…..working. We won’t be coming back.
DublinGuy75 . 2022-08-22
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Fabulous hidden gem of a cafe, great food and you can take the dogs and sit on the decking. Breakfast is delicious and also good for cake and coffee.
LeeT859 . 2022-07-08
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This is a fab few hours with the kids , the Xmas Dec's, the bus, the playground. Lots if nice local produce too . Cafe is fairly basic, but fine and enjoyable with the kids !! We will defo be going back
vickyhhhhhhhhhhaa . 2021-11-28
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Our first visit to the cafe in this garden centre. What a disaster. The floor obviously had not been swept for a few days and tables were dirty. A sausage roll costs £2.99 and you can buy 4 for £3 at Greggs down the road. Will not be going there again
Woofalot1 . 2021-11-17
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Been here before a few times, food is always nice but we do find the service slow. It’s a great garden center with a lovely little play area for younger kids. Me and dad had the fish finger brioche said on the menu it came...
H N . 2021-11-15
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Called in here for a quick snack on the way home to Somerset. Ordered 2xsoup and a roll. Soup was obviously home made and delicious and the rolls were fresh from the oven, crisp and tasty. Well done!
Peter d . 2021-11-02
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Upcountry is a garden centre with lots of plants at reasonable prices it also has an on site restaurant which serves coffee breakfast and delicious lunches a childrens menu is also available. I also wish to thank the staff in the restaurant who were very...
bonital293 . 2021-06-29
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We were having a short break from Devon (home) and picked a camp site near Hastings. The purpose was to visit family (Arundel on the way, my sister from nr Woking we met in Rye and our niece on the way home in Lancing) Thursday...
Andi C . 2021-06-24
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Food was ok but not having been there for a while the general cafe area was pretty dirty especially the floors, windows and huge cobwebs, looks like needs a deep clean. Otherwise it's a nice place to go with nice outside area, shame about the...
Kcorton . 2021-06-20
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Great toasties, salads, soups & potatoes. Extensive menu - keeps me & kids very happy without breaking the bank. Good coffee too & lots of farmhouse style tables to eat at.
ameliaparrot . 2021-01-10
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Excellent food- eggs on brioche with a chutney. Loving the booth setup, covid measures made us feel safe. Didnt really shop, but items looked good and prices ranged but were generally well priced. My daughter loved the xmas set up. There was a playground out...
dayneo618 . 2020-12-28
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Had lunch here Food was good value for money , social distance cubicles were nicely done . Not many there but people need to surport these place especially now , nice gardern centre will be returning.
U8888SIsandrab . 2020-09-10
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Having been shocked by the lack of social distancing measures around West Sussex, I’m so impressed by how well UpCountry have made their garden centre/cafe safe. You have to follow a one way system, and at the cafe, have to fill in a track and...
KateFlower . 2020-07-25
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I asked for a medium latte and a large caramel latte. We got two medium latte and the woman forgot the caramel in one. I took it back and she removed the plunger from the bottle and just poured it my coffee and gave it...
Tabs2306 . 2020-02-10
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Nice clean fresh cafe serving freshly ground coffee and a rather nice selection of tempting cakes etc. Put the postcode in the SATNAV (RH17 7NG) to save you missing out. It is extremely easy to miss
Graham S . 2020-01-24
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Love this little place . Lots of interesting plants to buy and you can sit and relax in the airy and light restaurant over a loose leaf pot of tea or a light lunch at a good price
446amanda . 2020-01-13
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four of us (2 couples) stopped for a snack on our way to a night away - eat, drink, fall into bed - wake have full English. But we didn't want to do this on an empty stomach! So we stopped here. The staff are...
James M . 2019-12-20
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I’ve been with my daughter and her children a few times before, this time we came to see the Christmas decorations which were lovely then we popped into the cafe my got chocolate was lovely, my daughter had a coffee which she enjoyed and little...
heatherfill . 2019-11-28
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Good value, worth the wait, all of our group enjoyed their food, nice relaxing atmosphere will come again
Wag99999 . 2019-11-19
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Haven't been here for a while. Was very pleasantly surprised how much improved it was since my last visit. The staff were so cheery and helpful. My cappuccino was absolutely spot on, as was the cake I chose. The staff at this garden centre are...
B F . 2019-10-16
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My daughter loves this nursery and it’s a good outing to the cafe and play area. The half cab Routemaster bus is a nice addition if a bit fly infested.
longhaullovers . 2019-08-23
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Stopped for a cuppa on way back from Haywards Heath Willow Room after doing a delivery of outfits, blankets, hats, nappies and SD Cards for babies born sleeping. Needed to take a break before the journey home. Was a lovely cuppa and piece of cake....
514nickyw . 2019-08-18
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We have been coming over here since it opened, the staff are lovely, and very helpful. The food is great,will definitely keep coming!
Violetflame45 . 2019-08-11
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Sandwiches were brought out on the bread no offer to change them. Service very slow over 20 minutes wait for toasted sandwiches. Had to go and ask where my coffee was and low and behold it was just sitting on the counter. Unhelpful staff at...
OnAir781698 . 2019-07-20
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Was so disappointed to see the reviews- this place has been a fab place to take my disabled father as is all level & sheltered seating outside vvv good tea & food & good loos for dad& vvv friendly staff BUT defo will not go...
jobrett45 . 2018-09-11
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I was on my way to the Hospital in Haywards Heath & stopped off at the Up Country Nursery for a light lunch. I had a wrap & cappacino, my sister had a panini & a flat white. The food was delicious & very reasonably...
AlisonAnne38 . 2018-09-07
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Popped in for a great brekkie and nice coffee. Very reasonable and good size portions. Would recommend!
764warrenm . 2018-07-29
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We have been driving past here always saying we will stop and have a look. Glad we finally did lovely café for a cuppa, very friendly staff even managed to find me some gardening gloves to help me finish off the weeding in my garden....
514nickyw . 2018-07-05
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Poor!!! Waited over an hour for our Breakfast, only to find out our order had been binned!....So it was never coming anyway. In the meantime, the rest of our party had received there breakfast and eaten, even after one dish was returned, as it was...
tomatosoup903 . 2018-04-30
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Stoped here for tea and cake before and had a look at the menu and thought we will come back. Met a friend today and had a lovely lunch,service was brilliant and the kids tapas is a great idea
H N . 2018-01-16
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On way home from Nutley, needed a light lunch and coffee. Having stopped here before on a number if occasions tried something to eat. Chose a panini, not normally my choice as so many places put them in a “press” and its like eating hot...
256clivep . 2017-10-14
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We were driving passed and thought this looks good from the road, how wrong we were without question one of the worst garden centre cafe's we have been too. The young lady gave the impression she wasn't interested to do with working behind the counter....
Mandy-IanP . 2017-10-06
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We've been coming almost weekly since the cafe opened and initially quite liked it. We thought it very good value for money, even though there were a few little faults here and there. But over time the cafe has gone down hill each time we...
Emily1989_hh . 2017-08-06
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We've been coming almost weekly since the cafe opened and initially quite liked it. We thought it very good value for money, even though there were a few little faults here and there. But over time the cafe has gone down hill each time we...
Emily1989_hh . 2017-08-06
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Visited twice recently. On both occasions, the service was very slow (served by same young lady on both occasions). Young lady serving me gave impression that everything was rather too much effort and that pleasing the customer was certainly not a priority of hers! Feel...
B F . 2017-07-29
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I have passed here many times but never had the chance to stop so as my wife was with me, thought we'd pop in to see what they had to offer for lunch! The staff are all very friendly, helpful and knowledgeable and we were...
paulhR2584HT . 2017-07-23
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Looking for a place to eat along the A272 and stumbled upon this great find. Excellent food and coffee, reasonable prices, very attentive staff and an excellent place to browse. No hesitation in recommending this place and will certainly keep it in mind when travelling...
Shoe6string . 2017-06-18
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Our first visit and we were very impressed. Staff couldn't do enough, my brie & bacon panini was excellent and even the coffee was good! It was a hot day and we were also offered a glass of iced water to cool us down. Will...
161debbiea . 2017-06-18
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This cafe has been here a while now and is now finding its legs, with a good menu from breakfast, sandwiches, panninis, toasted sandwiches, cakes, jackets etc etc. It serves all the latest fashionable drinks latte and such like. The cafe is very roomy and...
X3400FLrobertg . 2017-06-13
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This is a small garden centre with a smaller coffee shop/cafe, its prices were more than I would expect from such an operation, but not ridiculous. We drove by on the recent bank holiday & the car park was full, the next day when we...
Ron H . 2017-05-05
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Whilst on location filming this was a great little stop over for a very early coffee or breakfast with nice staff both in the cafe and the garden centre. Great service comfortable xxxx
Ultimate007 . 2017-04-18
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Stopped off here for a wander around the garden centre and stumbled on the cafe. Lovely fresh soup and ploughmans lunch with pot of tea. Polite and courteous staff. Will be back :)
love_the_summer76 . 2017-01-23
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One of the best bacon sandwiches I've had in a long time.. Very fresh brown bread, thick back bacon, great coffee. Stylish surroundings too!
samkidger . 2016-12-24
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Asked for a "Doorstep Egg & Bacon" sandwich which was NOT on the menu. Not a problem, cooked to order, worth the wait! It's small, possibly understaffed, but the quality of food does not reflect this or the excellent value.
256clivep . 2016-11-29
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Good coffee, snacks, soup, sandwiches and jacket potatoes, cakes etc. Cafe in the 'Garden Centre' and good quality freshly prepared food and drinks. On A272 and a good place to stop for a coffee or a bite to eat
Steve_feb2016 . 2016-11-29
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Called-in on our way home from Sheffield Park, hungry & thirsty. We were outside of lunch hours but the very friendly & efficient staff rustled-up a delicious pork wrap for me. Excellent latte & cappuccino too. Would highly recommend stopping off here. Very tidy, well...
Andrew M . 2016-11-02
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I visited with my children during half term and had the ploughman's, which was top quality and very reasonably priced. They do a kids tapas which the kids loved, it was delivered in mini trugs which they thought was amazing! I would fully recommend this...
jah22016 . 2016-10-25
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Strange place; Someone has clearly invested a ton in the infrastructure and yet they can't get the basics right. The ladies toilets were utterly disgusting, which I do not say lightly! If we hadn't been starving hungry we would have left then. The food was...
Sunflower_lass . 2016-10-18
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We popped into the garden centre purposely to try the new cafe and we was not disappointed good coffee and good sandwiches. Limited menu but reasonably priced. This cafe is still trying to establish its self so a good start. It was nice to have...
X3400FLrobertg . 2016-10-18
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We went for lunch at the weekend and were pleasantly surprised. The paninis were really tasty and the coffee great quality. The price was really reasonable too. Give the cafe a try and ignore the negative reviews!
MrsB15 . 2016-10-03
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On first inspection this is a lovely cafe/ garden centre and looks modern. Sadly the food, service and lack of staff let it down. We arrived for lunch and ordered two frappes and two panini's. When the panini's arrived (after a long wait) one contained...
fullhousefamily . 2016-10-01
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Hello World and (especially to our Italian friends!!!), welcome to English cuisine. The poor sods who had to eat this because they were hungry, (us) ...had to pay £3.99 for the bake beans pot and £4.99 for pulled pork pot ...measly portions, (understatement!). Pathetic. Poorly...
sdw1960 . 2016-09-27
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Called in for a coffee , which was fine but waited about 10 mins to be served was finally served once I caught the eye of a member of staff . Was disappointed as my first visit but will try again and perhaps sample something...
shambles2015 . 2016-09-26
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542 Opinions
Visited in a group of 7 on Saturday night at peak time of 7.30. The place was full however we had first class service from Angus who was attentive to our needs and clearly happy in his job - nothing was too much trouble for him. Multiple different choices for starters and mains but all arrived smoothly and together. My meat balls starter and the main of chianti pasta ragu were both delicious. We had a good table in a corner away from the hustle and bustle which meant that we could all chat during our birthday celebrations - Zizzi were very happy to serve the birthday cake that we took along and Angus was pretty good with his singing of Happy Birthday. 5 star and highly recommended.
5 Opinions
The food here is delicious and it’s amazing to find so many vegan options that also taste lovely. The Bronuts are inspired! Worth a visit alone. The kitchen opening times are a bit hit and miss which can be frustrating. The staff are very friendly. The decor is pleasant although the music can be too loud and distracting. The only change that could make it better would be if it opened all day especially at weekends.
203 Opinions
V I L E . Do not order from New Evergreen!!! How can they send out such cr@p to paying customers? It’s unbelievable!! We got a leaflet from New Evergreen through our door last week (Aug 24,) so ordered a few Dim Sum dumplings tonight. Threw most of it in the bin.! Dumplings were thick in stodgy, grey looking sticky errrrr, just stodge , Crispy prawn won ton parcels, not one prawn in sight, they were just flattened pieces of folded up greasy batter. ! I should have got the ITSU Chinese range from Sainsbury’s & cooked it myself, atleast it’s real Chinese food.. We will never order from here again, shame because no other Chinese in East Grinstead does Dim Sum.
5 Opinions
Getting Off the train at Brighton railway station you will see this excellent cafe/Restaurant. We came here last year and it was just as friendly & welcoming as before..Plenty of seats and tables with a friendly staff. Our Lattes were tasty & delightful.. Well worth a visit.