KFC Haywards Heath - South Road in Mid Sussex

order online from here chicken was hot for a change but chips not cooked still hard inside the worst chips ever had

good very good better than burgesdhill kfc

This fast food chain is great; kids really enjoy it.

Items missing and wrong items sent.

The food was quite hot but tasted nice. Not over kean on the spicy fries, would prefer them as just normal fries. There should be an option for that.

Oh dear KFC and Staff! Ordered to collect and despite pressing 'Collect' before I even parked up, I waited 30 mins to collect my order. 2 x young lads working hard front of house appeared completely miserable, not a smile to be seen. But worst of all are the one group of teenagers sat swearing, blatantly vaping, feet on the table etc without any drink or food in front of them. Where is the manager of this place to challenge this? Despite all this the food itself was hot and enjoyed! Such a shame the other things let this place down.

Dreadful meal. Every fried part was far too overcooked, dry and hard and the fries were way too salty. Would have been better off eating the £25 instead

Well over an hour and a half before the food turned up

The good KFC standards are here. Good food, tasty, hot and a clean place. For me this works!

awful place. 2 hours for a chicken burger and popcorn chicken. you are a disgrace to my community do not order from here absolute disgrace

Always consistently poor quality from this site! Food always cold and stale very very rarely freshly cooked! Every single time without fail there is something missing from the order!! Big time avoid especially with much better options in the immediate area!

Consistently poor poor poor food from KFC and abysmal service from just eat! Chicken all cold and stale! Nowhere near freshly cooked and as always missing half the order with refusal to refund!! From now on I will be actively avoiding this restaurant and also never using just eat again and I would strongly advise others to do the same! There are much better alternative options around!

I ordered food on 2 hours before but still showing it’s on processing when iam tried to cancel or refund it I cant

Awful the party bucket didn’t arrive and try ringing the shop is the biggest joke no answer tried at least 15 calls!! Terrible service

Some chips weren’t cooked. We were given white choc chip cookies instead of milk.

Chips are soggy when food arrives. Most the time it never comes

KFC missed part of the order from the bag.

Completely wrong order. Someone else’s

I got too many vegetables, and it felt a bit insulting. And also the food didn’t look like the picture.

very disappointed as food is cold, the gravy is turned upside-down so can't be used, ordered x3 3pc meal boxes and a separate portion of fries. All 3pc meals were in one box and there was no individual fries only received 3 portions instead of 4. Also we ordered 2 cans of Pepsi max and 1 bottle of water, we received 1 can of Pepsi max and 3 bottles of water. I'm very disappointed and would like to think you'd reimburse!!!

Delivered to wrong address and refused to cooperate

MY FOOD NEVER CAME? the driver confirmed order but it was never delivered and NO REFUND!!??

Consecutive 5 orders of kfc had atleast £20 of food missing each, do better! Even felt the need to add a note to make sure it doesnt happen, and it still did. Loyal family of customers lost and bad word of mouth. Fix it.

Me and my family love kfc, but every single time we order we are missing £20-30 of food and honestly its not acceptable, especially since refunds take 7 days to process and overall it is just inconvenient. A mistake is fine but it has been over 5 times consecutively that they have missed a large portion of the order, i even added in the order notes this time ‘Please remember all of our food’, and it is awful i even feel the need to write that and they STILL do not bring it all.

it came right as the time said it delivered I'm going to pur hase food from here in the future

Order late almost one hour, delivery time changed frequently

food was alright but the driver evened it out with delivery speed, good lad

waited 1h30 and never arrived - everywhere else closed now so going hungry tonight

Always consistently good Staff at this site are always friendly and helpful Service is really quick and the food is at a really good standard compared to other KFCs

Rece8ved 19 pieces instead of 20 and it was cold

Order was not delivered, shocking service!

Always good , easy to order , quick service

food was very cold. only very slight heat to the food we had l.

Should have looked at the reviews before ordering. Ordered on the website for a delivery order confirmed and money taken. Pushing on an hour later, contacted your hopeless customer services and they couldn't find my order Then contacted the branch I ordered it from to be told they are closed. Asked about refund and they gave me another number to call which was wrong. How the hell are you in business ????? Reply to your response:- Yet again you can't even read a review properly. As stated in my review I ordered through your website. I've tried speaking to people and communicated to you on X. How hard can it be to issue a refund. You have all my details? If you can no longer find my order then you've lost my payment details as well. Isn't that a GDPR issue???

everything was lovely - hot , on time, driver. stuffing stacker meal

The only KFC where you have to use the machine which doesn't give a receipt and the attitude stinks by some staff

Ordered an hour in advance for a specific delivery time and it was still 20 minutes late

Good quality food, however missing items from order

Soulless ordering process with no staff interaction. Napkin Station completely bare. Long wait for food with items missing. Food was lukewarm and overpriced. Avoid this fast food place if you're in Haywards Heath.

After spending £50 on a group order, the person making up the order must either be high or asleep, because they managed to forget 3 items, 8 hot wings, a 7 up can and a wrap, and gave me two gravy instead of gravy and beans. Ridiculous. One mistake I can understand, but 4?! Just eat only crediting me £5.69 credit so far, waiting for the rest. Jokers.

It would be great on all aspect if they deliver everything. Missing hot wings again!!!

ordered at 17. 35 now 19.45 still not arrived.

Cold food missing items would never order from them again.

No napkins at anywhere and get small amounts of stuff

The best delivery i have ever had from just eat. Great experience. Thanks.

Got a mighty bucket for one that only had 2 mini fillets in thats it absolute joke!

Four sauce pots ordered only 2 arrived. Delivery time changed 4 times so tricky decisions to be made when to be in at delivery address.

everything about this meal is lovely - super quick delivery - can well recommend the supercharger sauce if you like things hot/spicy

Missing items for box meals not great look on kfc or just eat

They missed the chicken from my order?

The food arrived cold, over 30 minutes late.

Uninterested staff. Fries cold.

My 6-pc original bucket is missing

Now there are many improvements, the staff is new, does its job better and is kinder. I am satisfied.

Item missing and offered a credit not a refund.

Order incomplete, no drink delivered!

My dad did not get his food what going on

Took an hour to arrive even though the store is less than 1 mile away. The batter on the chicken was soggy and only covered about two thirds of it, the gravy was so thick it was almost solid & it tasted of nothing, and the sauce I ordered was missing. Never again.

I used to be able to get KFC delivered within 30 minutes maximum, and since moving to just eat, it has become a ridiculously long wait. Today I waited 50 minutes; I could have walked there and back in that time. This is the 3rd time it's taken 45 mins or more to arrive, and the journey from KFC to my flat is 2 mins in the car. Ridiculously long wait and not ordering again.

Every time we order something from here, there is something on the order that it wrong. I don't understand how difficult it is to read an order and put the correct items into a bag... not even a big order, it was 3 meals. Someone needs to train the staff

was still putting the kids to bed when it arrived early

Cold and 7pcs instead of 10.not pleased about it

The gravy is missing and there is no slot for it on missing items cost extra 2.99 not happy as this is often missing....

Food never arrives, either store cancels it or the predicted time passes

The cookies I ordered weren't included and I had extra popcorn chicken that I didn't want instead!

Went in you have to order on machine no choice. Asked for help. Didn't happen so me and my disabled son. Can't use it anymore. Vey unhelpful staff. Highly reccomend you don't use it very poor. Should think customer's will go elsewhere I certainly won't use anymore .

Friendly driver, very polite. Brought order to our front door despite being on the third floor.

Took just eat nearly an hour to assign a driver after I was quoted a 10-15 minute wait time. I needed something quick as I had plans which I then was late to :( food was cold when it arrived and they gave me the wrong sauce. Quite disappointed

Very salty chicken and, unusually, the chips (didn't think they put salt on anymore?). The usually tasty salad had an over powering vinegar taste. All the chicken pieces were small. Certainly not worth the money any more

I waited 1.5 hours for my food and when it turned up it was cold! No acknowledgement from the driver and the option to cancel my order had been removed! Awful service!

Amazing customer service from delivery driver

Wrong items delivered, damaged food and packaging, missing items on order and an hour late

very nice lady delivery the food very polite food was perfect

Missing item in my order. Not again KFC. When can you make sure my order is COMPLETE? Just Eat better refund this in my JE account.

Arrived cold and late. Restaurant not answering the phone to complain.

The best KFC. Great service and piping hot food.

Food was cold when it finally arrived, and food was delivered to the wrong address before hand, I was not impressed with this delivery.

Didn’t even get my order had to go buy another and collect.

Do not recommend it. Such a mess in this restaurant and no one cleans, you have to wipe your table if you want to dine in.

Very rude staff Cold soggy food Wouldn’t recommend

Missing items as always. Always regret ordering from here.

My order did not come with chips.

The food, especially chips were cold, this spoiled the meal by having to heat it all up pre serving!

We ordered two burger box meals and neither came with the burgers, bit of a let down tbh

Useless cornel Saunders loving fkkkkers

It's not very good 4 mini fillet missing from this order.

They are always missing some items in my order.

This place is perfectly adequate. Newt said the wrap was decent and had veggies he liked. I had mash which looked like it came out of a tube but was perfectly tasty once I’d mixed it up. I hate wooden cutlery but luckily I had a reusable plastic set in my bag. The place is step free to get into (although I forgot to get pictures, sorry!). They also have a table which is labelled as accessible but upon further inspection I couldn’t see any difference between this table and any of the others. This is basically the only fast food place in town but it’s perfectly decent for grabbing a quick bite if you don’t feel like cooking :)

Half the order wasn’t delivered and the other half was cold! Now Just Eat is having a server problem when I try to report the problem. Absolute rubbish

tbh probably the first order I have had that was bang on ... well done , didn't have to refund anything 😊

Food was what you'd expect from KFC. Music was depressing

bit to much chicken in the burger and bit too much sauce apart from that was really good

food was cold, was missing bits of food and came with wrong drink.

Chips were cold, chicken was dry, missing one portion of chips and incorrect drink - ordered a 7up and got a tango!

Not everything was delivered. Fillet burger is missing and can’t speak to anyone to have it deliver3d

Prices are mad for what it is and the chips are always weak...

only half the food came, took an hour, food mushed up on delivery, luke warm, spent lots of money for awful service

I’m allergic to sesame seeds so specifically ordered the only burger you have with a plain bun and yet I’ve been sent a completely different burger with a sesame on it.

Must be The most awful kfc in the country Since it’s been opened it has consistently supplied sloppy slimey chicken Fair enough if it was a one off but this restaurant provides consistently poor quality food.

Literally the worst food ever consistently bad, slimy chicken soggy chips half my order was missing avoid at all costs