Union Jack Club in Hackney

For such a prominent establishment. Very disappointed with the service and still haven't received my refund. Made no effort and not very helpful.

A service club set up during the Crimean war to give comfort to soldiers on leave in, or passing through, london. Still a service club. It has developed significantly in recent years. No longer just open to the lower deck. If you don't know what that means neither this review or the club are of much interest to you. Pleasant bar on the ground floor has a nice atmosphere a bit like a sergeants mess circa 1980 and none the worse for that. The restaurant is superb with a very good and imaginative menu and well cooked food, served by exceptionally pleasant, well trained and smart staff. Like everywhere in London most of the staff are polite, smart, efficient and genuinely likeable east Europeans. The UJC has a smattering of former Gurka soldiers on the staff who also enhance the place and atmosphere. The rooms upstairs, 20 floors of them have been refurbished recently and are better than any budget hotel and many expensive ones. The prices are now about on par with cheaper hotels booked online. If you are in london and you qualify it should be your first call.

I frequently stay at the Union Jack Club when I am in London for work. It is a fabulous place to stay, brilliant location and an excellent atmosphere for serving and veteran service personnel and their families. Generally I stay in the single room shared facilities, but with my family I have stayed in the family rooms and I am always pleased with the cleanliness and amenities.

I have stayed here on several occasions the last being a Xmas lunch for ex military personnel and it's an awsome venue, it's always a pleasure and you meet some characters every visit. I am ex army and the place is full of history, always an epic place to be and very well priced and run to a high standard. The food is superb and I've always been able to arrange parking in the car park underneath with prior notice. Well situated and close to some of Londons sights. The rooms are always top notch, spacious and everything you could ask for.

This is my second stay at the Union Jack Club. I am a member of the Marines Memorial Club in San Francisco and I exercised my reciprocal privileges. The first time I stayed, it was a single room. This time my wife traveled with me, and we had a double room. The facilities are excellent, the staff is wonderful, and the location is very convenient – across from the Waterloo train station.

Absolutely fantastic service. staff very helpful and friendly( special mention to Danny dinner service and Orlando breakfast service) accommodation 1st class as was the food

First time staying absolutely fantastic can't wait to come back 🙌

Always a welcoming stay with impeccable service and lovely atmosphere.

Just home from staying at the UJC for the first time. Safe to say most definitely not the last. Our early arrival at the front desk, meant we were able to use the baggage room prior to check in. Being unfamiliar the staff were as expected well turned out and extremely helpful in pointing us in the right direction. From the get go, I felt at home and relaxed. The family room was spotless and ideal for what we needed. A very warm weekend, but not a drama, decent fans were provided in the rooms. The bar and restaurant facilities, the friendly staff and decent quality of food and drink selection absolutely made our weekend. Our young daughter was a bit dubious about coming, but she loved it!! Apologies to anyone nearly tripping over her on the floor as she went about perfecting her camera skills in the various areas of the club. For a first visit, it exceeded everything, now looking at when we can come back.

Brilliant accommodation in the centre of London. Great restaurant, fabulous bar and friendly staff.

Have stopped here on many occasions whilst visiting London. Always had a perfect stay with comfortable rooms, excellent food and exemplary staff who look after you. On my last visit I met a former colleague who now lives in the USA whom I served with....we met at breakfast....it was though we were still serving together....this is the unique hallmark of this absolutely amazing establishment. He just happened to choose the same weekend as me..... We enjoy the UJC very much and support it as often as we possibly can. So much so, that we are staying over during Christmas 2024. Thank you everyone for keeping the UJC running so smoothly, we look forward to seeing you all soon.

Having not been back to the UJC since the mid 80’s it was a complete blast back to my younger years whilst still serving and always my place to stay when I was on weekenders in London! Still just the best welcome anywhere in London and truly as they say ‘ a London home away from home’. Wonderful facilities and everyone has a smile on their face. Exceptional service that puts many a 5 star city hotel to utter shame. Same values I remember all those years ago. So glad I re acquainted myself with such a wonderful place. Met some lovely folk and remembered what keeps service people such a special group of individuals. Thank you for a wonderful albeit short trip and without doubt! I will be back very soon. 🙏

First time of staying overnight, and sad to say it was disappointing. Good & bad to report. Firstly the bad, the room was SO hot, but we overlooked that, but not having a decent sleep was our main issue. Room doors banging randomly during the night. Noisy pipework began at around 0600hrs and continued until we finally couldn't take anymore and got up early! Along with the hot room, we just didn't sleep well at all and were both shattered the next day. The good. Cleanliness & food. Both were very good. Obviously being veterans, we love all thinks UJC and what it stands for. Unfortunately however, we won't be staying overnight again, but may frequent the restaurant & bar. Travel Lodge in comparison is much better for a good night's sleep! Over and out.

Great place to eat drink and stay over night. And it's a great place to meet serving and ex serving members of our proud armed services. I highly recommend the Union Jack club just for that. And it's a great way to say thank you to all those who have served. Sadly I can no longer visit the UJC as the three people I knew that could get me in who were Ex-Army have since passed away. RIP Guys your service to your country and your friendship will never be forgotten. 👍👮👮👮👍

I have been a member here for 50 years. Lovely accommodation and excellent location in central London

Every time im in London I will always book a stay in the UJC. Fantastic food, great bar, and nice to be in the company of like minded people

It is a wonderful place for veterans to meet eat drink and rest.

Amazing location, staff and service. Our first time of using the Union Jack Club. Had an extended weekends stay last weekend and it did not disappoint. We will most certainly be back. Keep doing what you do, excellent customer service and welcoming reception.

Hotel is right in the heart of London, directly across the road from Waterloo. The location is fantastic. However, upon check in the receptionist was more interested in her mobile phone messages than checking us in. Her phone was open on the desk and she was scanning and reading her messages whilst she processed our room cards. This for me is unprofessional. The room is basic but fine. Views really good across London. Pillows lumpy bumpy and uncomfortable and the room was like a sauna. The cleaner hadn’t done a good job and a used sanitary towel had been left in the bin The hotel communal areas were clean and well presented and the toilets downstairs clearly recently refurbished and were modern. Yet to have breakfast as I’m awake during the night writing this as the heating generator is so loud I’ve had a terrible nights sleep.

Couldn’t ask for a better fairly priced hotel in the heart of London, great location down the road from Waterloo! Staff were great and attentive and the bar was definitely a bonus!

Right in the heart of London! A welcoming and caring staff, great rates for single rooms if you need somewhere central, modestly prices drink and food, I wish my veteran mate had told me about it sooner!

This hotel is a home from. Home. Unlike most hotels only members or retirees of HM forced can book here.

The Union Jack Club near Waterloo Station is an exclusive venue restricted to army, navy, and airforce personnel. The establishment offers a commendable selection of drinks, and the overall environment is well-kept, providing a neat and comfortable experience for its members

Spotless hotel, rooms are great and bathrooms are spacious and clean, very comfortable beds, great seating areas, bar and restaurant. Staff are fantastic and friendly, felt really safe and at home here and I’m looking forward to returning!

Great place for us retired Navy to stay.

great location, exellent breakfast

Awesome location. Staff are really helpful. Food is great quality. Rooms are very good. 👌🏼

What a fantastic place. Well served restaurant and bar. Staff uniforms were a nice touch. Rooms very clean and a fabulous shower in the bathroom. We had a lovely view across the city.

Excellent service great rooms at a reasonable price

We had a great meal. Friendly atmosphere, very good service and a delicious meal.

Nice club, nice bar, barman could have done with some help in the function room bar downstairs, very busy on his own. Food was awesome.

Great place to meet up with friends or work colleagues. Always a feeling of good vibes.

If you're an ex serviceman/woman then join the UJC. You won't get a better location in London for the price. Perfect for a trip up to see LondonTheatre Shows or attractions or in fact, to attend the many lectures/presentations given by the Club. Great venue

All good, Great location, Good food and drink, and to rest the weary head at night very comfortable. Staff very friendly and helpful.

excellent emplacement ; chambres propres, bien équipées, calmes (pas de bruit fenêtre fermée) ; personnel compétent, professionnel et attentionné ; sécurité implacable ; petit déjeuner royal ; cadre agréable, soigné et British Army comme on aime ! Je recommande !

The UJC is a real essential for myself and the AF community. Great views over Westminster and the City, great location.

Arrived at Waterloo and right to the hotel clean rooms plenty of staff on to help if needed breakfast was great will be back again

As a member it's my go to place when visiting the smoke brilliant location, lovely food and friendly service.

UJC and the Veterans Rail Card are the two biggest perks after leaving the forces, hands down.

It’s the UJC. You know what it is you’ve heard of it or you know someone who has. It’s perfect for what it is and an invaluable benefit to the forces community. Long May it continue.

Really good place so relaxing food was excellent and cheap for London it was a worthwhile trip

Fab hotel in a great location. Rooms clean and tidy. The var is well priced for London and the restaurant food is good.

Invited by some very close friends, we had a GREAT lunch/dinner here. Service was excellent and the quality of the meal was excellent. No complaints whatsoever.

Only recently got membership at the Union Jack Club... really clean, good value rooms in a great location. Just opposite Waterloo Station so easy to get around. Staff friendly and breakfast is brill.

Perfect as usual. cannot fault it. Staff very friendly and helpful. Rooms clean and the beds are very comfortable.

Staying in London on business I have stayed here but find the single rooms very claustrophobic if I were to upgrade to a double room this would cost me an extra £56 per night and the cost doesn’t even include breakfast which another club in London does!

Great place to stay for a few nights, awesome staff, lovely room, nice food.

Loved the atmosphere and enjoyed my too short stay,

Good room & food Quality service, though I was surprised that other than on the door & security no ex service personnel working there.

Great place, friendly bar and cracking breakfast. Reasonably priced hotel for ex/military personnel

Rooms are kind of small but can't beat the location for the value! Easy to get around from this hotel!

EXCELLENT and if you are eligible join. Great to have a safe place to stop over night or even just stop off. VERY reasonable.

Staff are brilliant, location perfect

Top club and hotel for current serving and ex forces personnel.

The whole experience was excellent.

As a regular one a year visitor it's suffice to say that a warm welcome, great bar and restaurant service is given every time. This club has been servicing NCO's and other ranks since before WW1 so they know what to do!! One special highlight in the entrance area is the pictures of individual VC holders plus a top to tail list of VC holders on a separate display.

I have had a very positive experience on my first visit.

If you are a current service person or a veteran, why would you stay anywhere else? Best value in London for accommodation, bar and restaurant. Plus all the added value of the fantastic facilities and staff. 5 stars.

Unexpectedly brilliant, spotless and well maintained room was perfect especially the en suite shower!!! Breakfast was lush all staff were great!!!

Great hotel, brilliant location. Rooms are of good standard, the bar area is great for food and relaxing before getting train home. Staff very friendly too.

I was a guest of my husband who's a member, definitely going to get my membership now. Such a great place, centrally licatd, wonderfully clean and spacious with staff who couldn't do enough for you. I last stayed here in 1983 but definitely won't wait so long for my next visit. Thankyou UJC x

A brilliant place if you are lucky enough to have access. As cheap if not cheaper than any hotel you can find and much better service / utilities BUT this is a place for staying and visiting elsewhere not a “destination hotel” , great bar etc but don’t expect a pool / spa- that said great (cheap) bar and in house restaurant. As above probably no where better to stay for the money anywhere in London m.

1st class as always, no better hotel in London, but only open to serving or ex military

You have to be a member but you know what you getting and a favourite go ro when that way

Wonderful place to stay for Veterans 🥰

While attending a function here at the Union Jack Club, we enjoyed both the excellent service and food provided. This is a good location, easy to get to on public transport.

Lit 140 très dur ! Mais pour tout le reste, rien a dire a part 👍👍👍

Always very clean. Staff and security are great. Such a pleasant place to stay for work or pleasure.

I meet my friends every year we have a great time, I'm not in the armed forces so cannot be a member that's a shame thanks!

Great location and nice stay in central London. Rooms were a little hot with no AC so bare that in mind if staying in peak summer. They do have a fan in each room though. Tea/coffee making facilities in room and 2 x short bread biscuits.

Fantastic right in the heart of London

Great place to stay, very clean and service excellent

Great breakfast in the club. Buffet arrangement for £13 which is great value in central London. The food was tasty and the service very friendly. You can only eat in here if you have served in the military, or are signed in by a member.

We stayed here last week as we were visiting family for the day. After a very long journey getting to London, we had a lovely surprise to find that we had been upgraded to a beautifully decorated and recently refurbished suite. It offered wonderful nighttime views of Central London - what a shame we were only staying for the one night. Our evening meal was well cooked and delicious, and breakfast the following day was just what we needed to set us up for the long day ahead. The waiting/bar staff were professional, helpful, and courteous as usual. This is always our go-to place to stay whenever we visit Central London. We look forward to visiting again soon

Fabulous ex servicemen club providing first class service by bar and restaurant. Comfortable bar area and quality restaurant serving a good selection of food and wine.

Amazing! Staff were lovely. Room was nice and tidy. Food was nice. Centre of London and very accessible to everything. Definitely recommend and will be going back.

Didn't stay this time,just had lunch

A real gem for ex servicemen. Literally five minutes from the Thames and not much longer to many of the interesting sites on the North bank. Nice rooms, cheap and clean a lovey bar and restaurant with an excellent menu.

The UJC is perfect in every respect. Great value for money, especially when chain hotels are charging a lot more and delivering a poor experience. Breakfast is second to none! All you can eat and more or less everything you'd want. The staff are the real asset at the Union Jack Club, nothing is too much trouble for them.

If you are an active or former member of HM Armed Forces in Lo don for any reason this IS the place to stay, reasonably priced in every respect good food, clean tidy accommodation pleasant staff and a great central position.

Immaculate room (recently redecorated) and a proper shower. Cheap bar (v cheap by London standards) and breakfast worth eating. Highly recommended for serving and veterans.

I would call this place perfect, it has lovely rooms, great service, nice breakfasts and a lovely bar. it is near the waterloo tube station and is basically in walking distance to everywhere in central London. sadly I cant get membership as I am not a member or ex-member of the UK armed forces

Quick business visit with a member. Great meeting rooms, lounge and library seating areas and nice food. Very friendly and professional staff too.

Excellent, discrete service. Great location.

My favourite place to stay when visiting London. Always a friendly welcome with a nice bar and restaurant. The best thing about staying here are the views.

Lovely room, fabulous bar, fabulous staff. Great value for money.

Love this place, a sanctuary in the middle of the melay that is London. Perfectly sited for easy access to so many places. Great food and atmosphere, nothing too much trouble and rooms spotless.

Always a great place to stay. A new roof top bar by the station is a little noisy

This place isn't fit for purpose thanks to an absolute jobsworth throbber who fobbed me (a regular Army veteran) off left right a centre! Sent this wholly numerous documents/pictures etc to prove my service, fobbed me off and told me I have an attitude...appalling customer service, avoid!

This place is amazing. I feel so very privileged to have membership here. The armed forces looking after Veterans 😊👏😍. I'd be lost without this service, I use it weekly. The people are sublime, the same faces offering a warm welcome. Thank you all.

Amazing experience. Will definately stay here again. Food is amazing.

Corn beef hash for breakfast, if you know, you know.

La chambre familiale est très adaptée. Le petit déjeuner est correct. Emplacement génial au pied de waterloo station est génial. Sécurité et accueil sont parfaits. Vraiment bien

Coaching ambitious people at this welcoming venue. Witnessed the true spirit of human kindness towards visitors. And fantastic customer services from all the staff.

Staff are brilliant great location and good value for money

Great location, with tube station across the street, 10 - 15 min walk to Trafalgar & Westminster. Super clean, great staff who were very helpful.

We were only staying for a night as we were going to a show. We had booked a double room which had plenty of space & was clean & tidy so the boss was happy 😉 it which was very adequate for our needs with tea & coffee makings, hair dryer etc. We also had booked a table in the restaurant for the evening & we had a delicious meal served by the ever efficient waiting staff. The breakfast was also very good with a great selection 😋 After our show we returned to the UJC & had a couple of drinks in the bar area, which had plenty of seating & was very pleasant, though it was a bit busy due to a reunion, though still had plenty of seating. We have booked to stay again in June. Highly Recommended.

Excellent in every way, it's a great location, the staff are excellent, the rooms are big, the food is divine, and the prices are more than competitive for central London.

The food is good but could be better and more of it and more vegetables

Kun for veteraner/medlemmer i Royal Airforce eller i følge med en for å bestille rom.