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4.0

Based on 47 opinions finded in 1 websites

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Nº 983 in 1625 in Cardiff

Nº 157 of 255 Other cuisines in Cardiff

Score
OpinionsNoteTripAdvisor474.0

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16 of my family visited and we did not have to preorder, so they obviously can handle larger groups. Very friendly staff and nothing was too much trouble. Splitting the bill by three, in most pubs they cannot or will not do, but here at the unicorn they are organised and have the right staff serving. Very nice food *****

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Craig M . 2024-09-07

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My husband and I had a fantastic evening at The Unicorn on Friday 30th August, with a couple of friends. We were struggling to find a table so that we could book food and the lovely landlady Gemma kindly organised a table for us! We were all super happy with the food that we ordered and were served by a wonderful waitress called Laura! We had a fantastic night and even tried a new shot called a Jammy Dodger! Thank you to Gemma and Laura! We have visited a few times now and have always enjoyed it….. see you again soon!

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SG . 2024-09-01

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First visit to the Unicorn. So impressed! Excellent steak and American macaroni cheese (plus a few sides!). Such cheery and attentive staff. Comfortable seating (table 11), and lovely decor and ambience. Really 100% satisfied with this experience. Also very helpful when I remembered the next day that I’d left my purse there - safely behind the bar! We will be back!

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Ruth S . 2024-09-01

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It seems like the standards have slipped since the first few weeks it opened. Again, we had to wipe down and clear our own table to eat outside and the staff remain focused completely on what’s happening inside the pub. Empty glasses placed to one side and crisp packets left unmoved for hours. The meals are very good and fairly priced and the service time is acceptable. It would be good if the manager showed his or her face in the outdoor seating area to see how things are going, and maybe put a stop to guests playing music on their phones whilst some individuals get drunk and louder as the wine kicks in. The soft cushions on the outdoor chairs appear to be dry, but are holding rain water and this squirts over and onto your clothing. A simple undo of two cloth tabs and kept dry indoors will help a great deal. We will return and hopefully some of these issues might be resolved. Im sure there are many guests who will not go to the trouble of writing a review and simply never go back.

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Dean C . 2024-08-30

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It was the best burger 🍔 I've had for a long time. The food quality was amazing and I would definitely go back.it was very clean.

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stamati A . 2024-08-20

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I hosted my son’s first birthday and baptism celebration at the Unicorn Inn and we had a lovely day. The staff could not have been any more helpful and nothing was too much trouble for them. We had food provided by the pub, and the food was fresh, with a large choice of food. (I was worried I hadn’t paid for enough people but there was more than enough food despite over 10 more guests than I’d anticipated) The pub and beer garden were nice and clean, and the pub has such a lovely cozy feel to it. I also hired the Unicorn inn back in 2009 for my other child’s baptism celebration and we weren’t that impressed with the food and experience, the new management and staff have definitely turned the pub around, it’s a lovely place to visit now! Gemma was amazing too, she was so friendly! We will definitely be returning for food soon. Thanks again guys, you helped make the day super special for us 🩷

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Vicki C . 2024-05-07

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The service was excellent, but why do you put a side of salad on the same plate and next to Hot Food? It was a bit of a let down. The staff are really friendly end efficient. My Lasagna was lovely spoilt by salad put next to it as previously noted. I would have preferred the salad in a separate dish. My friend had the Singapore Noodles, she said they were very good. She opted not to have the chillies on top and the Chicken in Batter she had with it was delicious. I will certainly visit again and if side salad is included I will ask for it on a separate dish, also maybe best to visit in the summer as it wasn’t very warm in the restaurant. There is a large car park, so parking isn’t a problem.

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izzibilli . 2024-05-02

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Had a lovely leisurely lunch and drinks( neck oil, you must try) great atmosphere and friendly staff. Food good pub food. Thank you UMBR for your sense of humour( real name ELLA)

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Nigel B . 2024-04-25

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Immaculate and quick Sunday dinner, extremely grateful for how quickly the chefs and waitresses brought out our food since we had a little one. Great laughs with our server, Hannah, who didn’t fail to impress us when we kept bombarding her for napkins for the little one. Beautifully cared for a few times by Neve/Neeve… not sure of the correct spelling! Incredible work ethic from everyone too, working extremely hard. Keep up the great work! Will definitely come again, especially for drinks with a few friends later on in the week!

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Lisa J . 2024-04-15

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The unicorn inn has had a lovely renovation with such a welcoming feel. We had a 2 for £18 offer with good selection of food that was lush. Service and staff was friendly and welcoming, thankyou to the 3 girls especially Cat! We will definitely be visiting again soon! Highly recommended for family’s.

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Vickyhood H . 2024-04-03

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Such a lovely pub, first time coming and we are already thinking about our next visit and bringing the men. Stunning pub, lovely staff, very warm and welcoming. Great menu too, food and drink choices epic. Lovely touch with all the fairy lights and lighting outside, bet it’s lovely in the beer garden in the summer. We can’t wait to come back. And come back for a few wines no doubt.

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Hayley B . 2024-03-08

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The food was great and the service was excellent from staff who were friendly and not overbearing. The only detail that stopped me from giving 5 stars for the food is that there was no crackling with my roast pork Sunday lunch. The Sunday lunches have always been excellent here but the recent refurbishment lifts the experience above what it used to be

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AndyCardiff . 2024-02-25

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Unfortunately really poor service. Went here for a family meal, booked ahead and sat in the bar as we had dogs with us. When we arrived they thought we had booked in the restaurant so shoved us onto a high up table which wasnt really big enough for 6. We did all order separately as wanted to pay separately (but for the same table of course which they knew) however all of our orders came separately. None of our family ate together with a a couple of us finishing food before our other family even had theirs. All orders came out at different times which was awkward eating when others hadn't had theirs. The last order waited over an hour and a half. There was no one to tell because when the food did come out no one came to ask how it was or if we needed anything else between this. The last order to come out was missing items and we had to go to the bar to ask. The food was fine and the menu was good but service massively let this place down. Even when we ordered deserts they came separately and waits between these and didn't give spoons when bringing it out. Lovely pub and food, just a shame about the service.

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Paradise49201761622 . 2024-02-15

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Spectacular Sunday Roast today (4th Feb 24) it is great to see this place back open, the staff were so welcoming, really tasty food, roast potatoes done to perfection, we can’t wait to go back, book to avoid disappointment, my compliments and thanks to the chef today!

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Happywhenwetravel . 2024-02-04

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We came for lunch for my granddaugher's 10th birthday. This was the first time I have been there since the re-opening. It has a very nice atmosphere and looks beautiful We noticed immediately that the service was efficient and friendly. The two servers who helped us did everything with a smile and were faultless. The food was very good indeed and very reasonably priced. We all enjoyed our meals and will definitely be back. This is a lovely place for drinks or a meal and I would highly recommend it.

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Julie B . 2024-01-16

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Sympathetically renovated with the feel of an old inn, but with the added bonus of all the modern touches, so nice to see this place up and running once again. The £18 for 2 mains is a fantastic offer, plenty of choices too. I think Stacy served us, she was a lovely young woman who is a credit to this company. Cannot wait to return with more family. The history behind this Inn is fascinating, I think they even have their own resident spook.

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HelmarkCardiff . 2024-01-15

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went for Sunday lunch with excellent service from the staff Hannah Laura Megan . etc been on a few occasions now food ,always had a good meal . keep up the good work thank you

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kmp186460 . 2024-01-09

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we had the festive christmas meal and it was really nice lovely pub that has just been refurbished really nice out door seating area

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Linda W . 2024-01-07

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Staff were lovely but food very disappointing. We had Sunday lunch and the nut roast was clearly from a packet and an extremely small portion. Also only two very small roast potatoes and the carrots were very underdone. My friend also said the beef was dry and this was after waiting 45 mins for the food and chasing it up. Such a shame as the interior has had a lovely renovation and it has so much potential. New kitchen staff needed!

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JessicaDay1243 . 2024-01-07

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A lovely, friendly local pub. Our food was cooked to perfection & the really helpful staff couldn’t do enough for us. It has a lovely, welcoming atmosphere & after visiting several times already, it’s becoming one of our favourites.

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Sarah P . 2024-01-07

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I Came here just before Christmas with a large group of friends. The food and alcohol selection are great, prices are excellent and all the staff are very friendly. We had our food order taken at the table, which I always love. Fantastic service and really quick serving time. Hannah came over few times to check if we needed anything. We Will definitely be going back again for foods and drinks especially in the summer as there outdoor seating and park area looks amazing, thank you guys for a wonderful experience.

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O297KXsarahb . 2024-01-06

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Had the best night at the Unicorn last night, food was fantastic and the service was even better. Hannah and especially Stacy were amazing.

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Tracy P . 2024-01-05

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Came here just before Christmas, great alcohol selection, prices are good and all staff are very friendly. Had food which my order was taken at the table by Hannah. Fantastic service and came to check a few times how our food was and if anything else was needed. Even the manager Ella came over to introduce herself which was a very nice touch. Will definitely be going back again for foods and drinks.

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dc4mpbell . 2024-01-05

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The staff were excellent very friendly and informative (Hanna ) thankyou and the food was very very nice with quick service

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302gwyng . 2024-01-05

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Visited before Christmas for lunch and to be honest it was nice. Visited 2nd Jan 2024 and completely different experience. I was with my wife and two grandchildren and we had sandwiches and chips and the kids had the kids meal deal. We were served by Catherine. The food arrived. The chips and fishfingers looked like they had been cooked in months old cooking oil and were a tired brown. I also had brown lettuce to go with it. Catherine didn't ask whether we needed condiments and had to ask her for tomato ketchup. She disappeared for quite a while and I had to ask another member of staff to chase it up. She never came back to the table to ask if everything was OK with the meal. When I did speak to her about the quality of the food she said she'd pass it on to the "chef".... guess what no response. I don't expect a la carte standard for what we paid but good service and food isn't too much to ask. Won't be returning any time soon.

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John B . 2024-01-02

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I had read about the investment In the pub and was curious to see what it was like after spending 1.4 million on it. Heineken is not sold in many pubs on draught and it happens to my favourite beer. The pub was immaculate and...

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Harry M . 2023-12-30

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The upgrade of the pub has made the place much more attractive, but it is a pity that the food service does not match this investment. We visited on a Friday at 6.00pm and the pub was busy with a good atmosphere. We ordered 2...

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Neil D . 2023-12-29

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1st time to visit since its reopening, great food and service , very friendly staff , brilliant atmosphere. Will definitely go back

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maureenm920 . 2023-12-15

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It was great to be back at the Unicorn. It had been closed and abandoned for years. Very cosy atmosphere. Staff were very friendly and accommodating. We had brought our dog and they brought her treats and water. Considering dogs are only allowed in the...

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PeteOBee1 . 2023-12-15

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Have visited the unicorn several times since its reopened. Staff are friendly and helpful. Food is lovely, tasty and big portions!! Great service with a smile

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Alan C . 2023-12-12

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Amazing food and incredible refurbishment. Lovely atmosphere and brilliant service nice to see the pub thriving Definitely recommend will be back soon.

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Stephen B . 2023-12-05

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Amazing refurbishment. Sunday lunch 10/10 so tasty & big portions! The pub was very busy but still had amazing service. Would recommend. Will be back!!

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Tia L . 2023-12-03

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No menu choice .. Turkey or Beef on a Sunday that 's it No atmosphere.. Food all plates up .. So if you don't like anything tough Asked 3 different staff to order coffee ' s Manager oblivious to what was going on.. Don't waste...

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O4335GVandrewr . 2023-12-03

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Service at the Unicorn inn is outstanding and the food is delicious. There is plenty to choose from on the menu and a lot of variety for drinks. I can highly recommend going there as you will not be disappointed.

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Safari47259886801 . 2023-12-03

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What an amazing night at this place! Fantastic atmosphere ,went on a Friday evening . Ordered the chip shop platter ....better than any fish and chips I've ever had ! The service was incredible, friendly and approachable staff who couldn't do enough. Plus .....an amazing...

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Sean P . 2023-12-03

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Visited today as a family for a Sunday lunch. The food was lovely with great portions and the staff were very friendly and accommodating! There is a great atmosphere in the pub and was very welcoming for a first family Sunday lunch out with a...

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Getaway11928598942 . 2023-12-03

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Would highly recommend food and service excellent a variety of drinks staff we very welcoming and friendly couldn’t do enough for you.

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kayleighw416 . 2023-12-03

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Called in friday evening for a what was supposed to be a quick pint but were treated to a band playing, who were just awesome. There was a really good atmosphere there and that quick pint turned out to be a full night out 😁...

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Gavin M . 2023-12-03

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I'll start by saying that I can't knock the food, very solid and good food (peas abit under done but I'll let that fly) but the front of house service was absolutely appalling. I'll start the night with them having the knowledge of a table...

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MEG W . 2023-12-02

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Great food and service. Friendly staff. New refurbishment Reasonably priced Dog friendly too in the bar area we sat

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LouM24680 . 2023-12-02

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Unless you want to wait 30 minutes in a bar query for a basic round then I think you should avoid - An absolute shambles from start to finish. Chaos with bar staff that had zero idea what tables were or were not reserved with...

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Sarah P . 2023-11-25

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The Unicorn is our new local and it’s had a brilliant refurbishment. The pub has also been adopted by the local bell ringers who rang to celebrate the reopening of the pub. My wife and I ate here with family recently and it was an...

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Yod538 . 2023-11-19

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Came for a birthday lunch. Got there for about quarter past one just to find out they had ran out of the food we wanted. So therefore had to order alternative. Which came out hard, under cooked and uneatable. Chicken on noodle was hard. And...

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Coastal58474516727 . 2023-11-14

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