The Club House Bar & Restaurant Cardiff Bay in Cardiff

Lovely venue, food was great and the singer was brilliant.

Fantastic afternoon of food and drink for my daughter’s 21st.

Great service, amazing food! Thank you

Hanging Kebabs. Perfection. That is all. No it's not. The staff is great, the decor is really giving gardens in an urban jungle and all this for a very affordable price. Do yourself a favour and go visiting them.

Just came in and order a drink the bar person Caitlin was so rude wow customer service 0

I visited The Botanist in Cardiff Bay with friends and was really disappointed. The manager came across as cold, moody, and honestly quite rude. There was no warmth or basic courtesy in the way we were treated. The overall atmosphere felt unwelcoming. Staff were slow and seemed disorganised and when our food finally arrived it was cold. For the prices they charge, you’d expect a much better standard of service and quality. Definitely not the experience we were hoping for.

We had great drinks fab bar man and the food portions were fabulous we have been twice now and the food has been great both times, they seated us quickly with no booking.

Great food and service, despite being busy on a bank holiday it's worth a visit, Great location and very reasonable

Fantastic place to eat and have a drink. Decently priced cocktails and amazing staff. Cannot recommend enough.

Beautiful drinks and great service! There was even a love band playing when we went!

Good not great, great staff and atmosphere

beautiful place and everyone is nice.

Came here last night. Really delicious food. Decor is beautiful, really clean and light and airy. Relaxed atmosphere and staff helpful and not hovering over you as you’re eating. I’ll definitely be back.

Waited about 20 mins before someone took our order. The menu must have recently changed as we had the sharing kebab a few weeks ago and loved it, but this time there wasn't as much choice and the meat was dry. Don't know why they changed a good tasty menu. Disappointed espically having such tasty food the first time round.

Polite and helpful staff lovely decor loved it

Absolutely great staff...you need to allow for changing the graduity, next time I'll bring cash so I can give more... Food is very nice Atmosphere fantastic Decor we love

Lovely relaxed vibe with live music

Hanging Kebab were excellent, as was the chicken burger, although that took some skill to eat. Highly recommend the food. We were upstairs which doesn't have many windows but there's an outside deck with a view over the bay if the weather plays ball.

Had my 50th birthday family meal. Everyone really enjoyed. Phoebe our waitress was amazing. Thankyou

We had the kebabs and hummus starter. The food was phenomenal. Creative presentation’s and delicious. The atmosphere is beautiful. Light and airy; certainly leaning into the theme with hanging plants and decor. We came mid dinner rush but found timely and pleasant service; helpful staff; accessible washrooms and plenary of vegan friendly options on the menu. 100% would visit again.

Great place for a date night, incredible service as done by server Lily mae

My waitress was Lily- mae, when I visited a couple of days ago, she was so friendly, helpful and welcoming to our table and very good with our children. Such a lovely waitress.

lily-mae was my sever she was so polite and delivered the best service I've had in a long time, so efficient and lovely really enjoyed. Food was amazing and great atmosphere!

Had a lovely meal and the cocktails were great. Lily Mae our server was exceptional and made us feel very comfortable. She is a real credit to the team and a lovely girl.

had the best experience here, the food was amazing and all the staff are so lovely, especially aled who made my meal extra special

Amazing service, Aled went above and beyond for my booking.

Me and my partner visited the botanist cardiff bay this evening in the sun, we had a couple cocktails which were very yummy!!! Our server personally recommended the strawberry and elderflower mojito which we tried! She was very attentive and jolly and made our experience even more enjoyable

Had the best experience here, food was amazing! our server was the best she recommend her favourite dishes and was very kind and attentive. and handled our allergies perfectly! would definitely come here again. quick service tasty food and amazing staff! 10/10

Had a lovely meal provided by a a lovely young girl, I think her name was Bella but she made my night so much better with the lovely service she had provided. Food was delicious and lovely atmosphere!! Would highly recommend.

Lovely atmosphere, great staff, particularly Lily-Mae 😊 thanks for looking after us so well!

Had a fantastic time at Cardiff Bay. Food and cocktails were fabulous. Was served by Lily-Mae who was professional, friendly and attentive. Will be returning soon.

One of the most awful dining experiences of my life. Not only did the venue contact us at the last minute to put the booking back by half an hour, they then spent a further half an hour trying to work out what we had already pre-ordered. We ended up eating 2 hours later than booked and spent half the night reminding the staff we actually existed. Despite raising issues with management in a respectful way, their attitude was dismissive. The staff tried their best, but what should have been an enjoyable birthday meal was completely ruined. Avoid.

Going to have to try it at a busy time wednesday afternoon a bit quiet

Amazing place but overpriced like everywhere else in that area.

Very overpriced and poor service

Dropped by on Saturday evening for dinner post an event in the Bay. Food was the worst I’ve been presented for years. Microwaved - hot on one side cold on the other, portions were tiny and overall bland. Will never visit again, only upside was they didn’t charge for the food after complaining. Yet another chain business offering rubbish food in Cardiff. Don’t go you will be disappointed if you’re a foodie person at any level.

Stunning food but it was really loud there,

Meals abd cocktails were only average at best. Service was fabulous. One toilet upstairs is not enough, huge waiting times

Food was excellent, staff service was too. Shame about service charge being automatically added to Bill Thank you Lilly

Food/staff are always really good. Has a cracking atmosphere on the weekends with some live music and it's a great spot when the sun eventually comes out!

Very poor service today at Cardiff Bay. Cardiff Town is much better. Left waiting for ages without a drink when we arrived. Food came after a while.... No plate to put it on, we had to ask for one. Chips were cold. Chicken fatty and kebab luke warm. Asked for water and then had to remind waitress after waiting over 15 mins. Very disappointed!

Called in for Sunday roast. Food was lovely, meat arrived - about 10 minutes later vegetables arrived, real poor service, we paid the service charge but disappointed with so many staff standing around doing nothing this shouldn’t happen.

What an amazing experience , the staff were so friendly and the food was outstanding !

Stopped by at 12pm today for some lunch, it was very quiet when we arrived. My wife and I wanted to sit outside as the weather was beautiful and we had our dog with us, but were told by staff that we could only order from a reduced menu (bar menu) due to low staffing levels (a pitiful excuse that didn’t make sense tbh) but could order from the full menu if we sat inside! Can please explain how this makes a blind bit of difference!? The food is going to be carried out either way?? Decided it wasn’t a friendly welcome and they tried their best to put us off. Went to cosy club instead. The Botanist - you’ve got to do better!!! 🙏

Indifferent service Popped in today around 2.30pm....thought I'd give it a go as I certainly like their restaurant in central Cardiff....not a good experience I'm afraid....the very attractive young lady acting as maitre d was a little abrupt I'm afraid....not quite the friendly welcome I was expecting!....plus they didn't have a chair comfy enough for my wonky back!....was hoping for a couch type seat really....so I left without ordering....never mind.... maybe I'll give it a go some other time....the trials of a (very) amateur critic!

Went in for drinks, nice atmosphere with live music.

Food was DELICIOUS and very quick

Amazing service, food with the drinks was outstanding , have been a couple of times and it’s always been a time to remember !

me and 7 girls had a 3 course meal, the food was stunning!!!! my favourite was the cheesecake! Was to die for! all the staff were friendly and bubbly and very efficient in making sure we had a lovely evening, definitely recommend!

I ordered the famous hanging skewers and unfortunately, it was a disappointing experience. The pork was extremely fatty and the cuts of meat weren’t great at all. Definitely not the quality expected from such a nice venue. It's beautiful inside but the food is such a let down.

All brilliant haven't been here for some years it was the salt bar lovely food good quality service was good too 👍 👌

First time trying, chicken kebab was nice. Would recommend the lunchtime menu for value

Lovely setting, food ok, prices fair but if you are lucky enough to have Phoebe to look after you know you are in good hands and will served with consideration and charm.

Lovely atmosphere and great food. Their burgers were very nicely cooked and well-presented, as was the kebab. Special mention to our waiter, Darcie, who was attentive, polite and enhanced our evening overall.

We called into the Botonist on a weekday night for a work catch up. My colleagues were familiar with the place and recommended numerous items from the menu. I'm a pescatarian and there were lots of options that sounded appealing. The decor is lovely, albeit our corner was a little dark to read the menu. The atmosphere is relaxed and the staff very attentive. My colleagues made the mistake of ordering too many starters and as such had to cancel their mains. Lily was incredibly kind about this and it caused no issues. Overall we had a pleasant experience and I would recommend it to anyone in the Cardiff Bay area.

We all enjoyed the evening and the food. Service was lovely and friendly but long intervals between courses. Maybe because we were a bigger group of 9. Delighted to catch happy hour.

Had lunch there, £7.95 and £1.50 for fries. Chose of kebabs with dip, humas and pitta bread. Lovely. Lovely view over the bay, plesent music. Highly recommend. The belly pork kebab to die for.

Overall.... great place for a meal with family!

Fabulous location, views, decor. The staff were so cheerful, friendly and helpfull. Its the first time i've ordered a chicken curry and the chicked arrives in a batter. I dont care for deep fried, battered, food so they lost a star for not calling this idiosynchracy out on the menu.

Fantastic meal tonight celebrating my wife's birthday. Food was on par, service was great. Excellent customer service from everyone. First time we had been but it won't be the last. Worth every penny, we'll done the Botonist

Absolutely no complaints on the food, it was incredible. However the service at this restaurant is abysmal. Such a far difference from botanist in Cardiff city center. Just could not get anyone to serve us.. nobody asked how the food was, were there for 1.5 hours (2 people ) and managed starter and main simply because we couldn't get anyone to see to us. Asked for a dessert menu twice waited 20 solid minutes and still didn't come. Sat with empty plates and no drinks the entire time and not one server took initiative to see to us. We decided to leave without dessert or anymore drinks because we were actually tired of waiting. Staff hanging around chatting and not looking around the restaurant to check tables. Really disappointing experience and wouldn't come again.

Food was great. The staff and server were friendly. Don't agree with the forced 'service charge' though

Delicious food. Beautiful environment. Staff so helpful and friendly! Nothing was too big a request :) Had live entertainment which was lovely. Tiny bit loud was a bit hard to chat which eating. But will 100% recommend! :)

Very spacious and cozy atmosphere. We got the sharing hanging kebab. Was definitely worth it. Our selection was lamb, chicken and pork belly. The chicken was just chicken, quite plain and dry. The lamb was lovely, soft and well seasoned. The pork belly had a great texture and was near fall apart softness. The chips were well cooked with a nice crunchy. Coleslaw tastes very good and well seasoned. We got coke from the bar and they come in large pint glasses with not a slice of lemon but a wedge, it was big. Would come again.

Nice, but £7.25 for a Thatcher's Katy is a bit steep!

Callum was excellent all evening, not only did he provide excellent recommendations on drinks but also as tourists gave us an excellent insight into the best places to see in Cardiff.

Really good food and super service. Great vibe. Not cheap but fair value.

Soooooo disappointed, even though it had been booked with wheelchair access and we had phoned to double check this would be sorted, when we arrived half our party went in and me my daughter in law and my wheelchair bound grandson had to access it from outside. When we arrived our party was sat at a table 4 steps down and completely inaccessible. This is so so so not acceptable. This was my grandsons 16th birthday meal with friends. How sad and embarrassing for us all. The staff did find us a table but more luck than good judgement. Hardly any apologies or help. Just not good enough. I can't fault the food or service but such a bad start. Botonist you really should do better.

Excellent, attentive service with a lovely atmosphere as decked out with loads of Christmas decorations. However, I left disappointed with the 2 course Christmas Set menu. The only option for Starters was a sharing platter for the table and nothing was suitable for vegetarians/vegans except a little pitta bread and some hummus. Main course was lovely but I would not recommend the Christmas Set Menu for vegetarians/vegans.

Wonderful food and lovely service.

Can't say I enjoyed the food at all. Cold and not very tasty. Should have asked for it to be sent back but I was with a work do. Atmosphere was nice though

Great evening at The Botanist in the Bay - Food was delicious Atmosphere was enchanting Service was excellent Our server Phoebe was adorable friendly super efficient and ‘happy’ which makes the experience extra special - My family enjoyed the Sharing Starters Steak Beefburgers Salad Desserts and a lovely bottle of wine 😋

If the service was any slower I'd still be waiting for drinks and food. Fairly standard Botanist, good tasty mocktails well presented food but the staff really did let the experience down. The person on the door was cold and standoffish the bar staff so slow they had glaciers building at their feet. It was quite peaceful the music was a reasonable volume and the other patrons were having conversations at a courteous volume... and then a group of women arrived, the volume of the music was ramped up and the screeching got louder and louder, All in all a very mediocre express from an otherwise good chain.

Amazing atmosphere, great food, impressed with how fast and efficient the service was. Glad I gave it a go, really recommend!

Visited for the second time for a birthday food was good however service was slow this probably due to it being busy.

Fantastic visit! Really friendly and happy staff who were knowledgeable and ready to share recommendations. Clean and comfy inside with a lovely view outside. It all felt well kept, and the bathrooms were clean and well stocked - this is definitely not always the case in a venue like this so it really stood out to me. Would wholeheartedly recommend, and I will definitely return next time I am in Cardiff. Thank you to the Botanist team!

Sorry but I’ve got better food from weather spoons down the road on the next night . Food come out cold , steaks cold but on the second attempt they got it right ..

Great food great service fantastic atmosphere, but buy the wine by the bottle it works out a lot cheaper

Food was really good and cocktails as always amazing. Blonde manager went above and beyond to make sure we had a great time

What a great place for a cheeky cocktail. Very nice ambience and the staff are super friendly. The drinks are amazing and well thought out!

Server was lily who was lovely and the rest of the team were as-well, Good food nice portions great adult atmosphere

Went here as a group on Sunday to celebrate a birthday. There were a lot of things from the menu unavailable including Sunday dinner which most of the party wanted. 6 out of 8 peoples meals had something wrong, there were items on our bill that we never had. When it was time to pay the bill their systems were down so we were unable to pay and as a result missed the last train home. Overall really bad experience.

Great service, divine food, and great value for money

We had an amazing time at the Bonatist! The food was incredible—especially the roast dinner—and the botanical cocktails perfectly matched. The restaurant’s interior is stunning and adds to the whole vibe. Our waitress was super friendly and made our meal even better with her helpful recommendations. To make the night extra special, the bartender surprised us with free drinks to celebrate a birthday, which was such a nice touch. Between the great service, delicious food, and creative cocktails, we had a fantastic time. Can’t wait to go back! Highly recommend!

Absolutely lovely place, great staff, great atmosphere and excellent food

Fantastic friendly service, great table overlooking bay, food was great and generous portions. A little expensive but worth it.

I went there twice. One afternoon we had drinks. Second time we went for an evening meal. Good service, friendly and polite staff. Food was very tasty.

We went there twice. One afternoon to have drinks. One evening for a meal. Good views of the bay. Friendly and polite staff. Food was delicious. Good value.

You can eat well and make them here. Good cocktails. From there you have a wonderful view of the harbor from above.

Funky atmosphere and place. Live music and really friendly staff. Food menu has a nice selection. Calamari was cooked well not overdone, hanging kebabs sharer good options for couple. Massive selection of cocktails the plant pot was a favourite. Food menu isn't overpriced. If it had some deals on the cocktails in the evening would have been a 5 star as it adds up very quickly at nearly tenner a drink and these consist mostly of ice. Overall had a really good night there but left for cheaper drinks to continue night out.

Beautiful environment, staff attentive and helpful. Food very good.

The food is so good i what a job here

Lovely food & drinks but beware the optional 15% service charge that’s already added to the bill , we declined this & gave our server a cash tip

Four of us had equally delicious meals here, I had their Korean salad for a change which I absolutely loved. The other 3 had a mix of meat kebabs, and they all enjoyed. I've never had a bad cocktail at a Botanist, I always want to drink 10 of them but usually stick to 2! We had a nice walk here, the views are lovely and the staff are great. Only negative from me is the toilets weren't clean, and there was next to no toilet roll or hand soap.

It was great but a bit expensive 🫰

Lovely food and staff would definitely recommend

Lovely meal, waitress was very accommodating. All in all an enjoyable experience. Would recommend the Botanist

We had a Sunday lunch family gathering, everything was excellent. Certainly recommend.

The food was fantastic. Who new hanging kebabs would be so delicious and the garlic oil on the chips amazing

Excellent food and great service last night.