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4.5

Based on 88 opinions finded in 1 websites

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Nº 212 in 810 in Richmond upon Thames

Nº 29 of 71 Italian in Richmond upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..pastapizza
Score
OpinionsNoteTripAdvisor884.5

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Never been here before and had an absolutely delicious meal. A very warm welcome, friendly waiters, fast service and reasonable prices. So glad we've discovered this gem, we will definitely be back.

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Dizzy 23 . 2024-10-12

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Served the saltiest pasta ever, 3 of 4 dinners were sent back, I was then charged for 3 dinners , the attitude of the staff was poor when I complained , the bill changed again, I asked for the service charge to be removed. The waiter who I believe is one of the managers snatched the bill from my hand in a very aggressive manner. We received no apology and a semi lecture on dining etiquette.Oh how I laughed. If you choose pizza or pasta this is what they can make, anything else their the fine dining skills do not exist. Spanish restaurant across the road us a better option. The restaurant was busy and it is clear it is understaffed and cannot cope with a full house. The attitude of the staff is what disappointed us most,every chef has a bad day. Never again will we return and would suggest to everyone do not go here, there are plenty of other options available nearby.

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John B . 2024-10-12

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Best pizzas in the area. Fantastic service. Do book ahead as they can get very busy. Always my go to on a Friday night treat

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Benjamin M . 2024-09-19

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Really enjoyed this local village restaurant. The ambience is a strongpoint and whilst the menu is fairly limited - especially in terms of pasta dishes - the range and quality of the pizzas is very good. Nice friendly service too coupled with reasonable prices.

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Zigett . 2024-09-09

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Best pizza in the whole local area by far Great dough, crust and toppings With nice friendly service Will definitely be back for more

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allanfraser265 . 2024-08-09

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As a really frequent customer of Unico28, it pains me to write this, but it's now a place that is unpredictable in terms of food, very predictable in poor service and not exactly cheap!"Visited last night as part of a group of 6 - no mains or pasta available as chef in hospital- last time he was on holiday! One of our group posted a review on Fork and was told it was all due to Brexif,! Across the road Unico28, is a very well established Italian that never fails to offer Pasta, Pizza & more. Please take note

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Angela M . 2024-07-25

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Exceptional is the only word, we have been regulars since Unico28 opened and every time we visit it gets better and better. Tonight was no different. Nothing is too much for the team, we are treated like family every time we visit and the food deserves a Michelin star. Probably the best Bruschetta outside of Milan, the pizzas are perfection, the freshly made pasta is out of this world and the effort the chefs put into every single dish they make is second to none. A very very special restaurant owned and run by the nicest people you could ever meet. Thank you team Unico28, we cant wait to come back...

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Richard . 2023-09-29

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On Saturday my wife & I celebrated our 30th wedding anniversary with dinner for 28 family & friends at the restaurant. What a wonderful experience it was for us all. The food was fantastic & plentiful. The service professional, friendly & accommodating. Our Italian friends were impressed with the menu on offer & quality of the food served, as we all were. Throughout the whole process from start to finsh the communication with us was excellent, which made sure we all had a pleasant & relaxed evening. Despite the number of people in our party & serving other customers in the restaurant, we were able to get drinks any time, the food for our party was served together & hot, this was the case for all the courses we had. Finally in this present economic climate we were very happy with the cost & quality of food & service we received. We would like to thank the restaurant & its staff for looking after our party & giving us a fabulous evening to remember.

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Adele C . 2023-06-19

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Came here with the Italian family so no better people to provide critique. They all said how great the pizzas were here. I couldn’t agree more. Really friendly service. Great selection of traditional Italian pizzas served by real Italian staff. Reasonably priced. Would highly recommend.

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Barry S . 2023-06-18

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Best Italian restaurant in the Hampton area! We had the pleasure to eat there many times with my family to try different dishes and they never failed I would recommend the seafood pasta and the Diavolo pizza!! They also have daily specials to try.

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ACole . 2023-05-25

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We spent an amazing night with friend at Unico 28! Best pizza in town and also the pasta was so tasty! Friendly service and nice atmosphere. We will come back soon!!

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Paul S . 2023-05-09

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Excellent! Great food. Wine selection very good - no screw tops today 👍 Food overall very good. Customer service - good enough.

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Sat909 . 2023-03-04

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Marks out of 5 Food 3, Service 3, Ambiance 4, Value 2 Overall rather mediocre. Limited menu, Slow service & ridiculously expensive for such “run of the mill” fare.

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johncD7128GH . 2023-03-03

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good menu, great pasta- but quite expensive- and def the best pizzas on the high street. Staff v friendly and restaurant v welcoming to families

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62susiey . 2023-02-05

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Nice Italian food,good service,the restaurant is cosy amd nicely decorated,we will definitely visit again now that we move closeby

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Alexapadi . 2023-01-29

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First visit to this restaurant. Food was fine taste-wise, but my pizza was lukewarm on arrival. Nobody came over to check everything was okay. The place was busy, so clearly there are people who are regulars, but I won't be rushing back.

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Mariej45 . 2023-01-28

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Some days ago we booked for a table for four for 19.30 on Saturday night. When we arrived at 19.30 there was no table waiting for us and instead we were told that possible one might come free in 15/20 minutes which we knew would certainly not materialise and more likely would be at least 30/40 minutes. Obviously the management at Unico has overbooked or more likely just filled the restaurant with diners not caring is a table or tables had been reserved. Having booked a table we expected a table to be ready Belen if not on the exact time we had booked it for, maybe a few minutes later, but certainly not to be told that one might come free eventually. So totally dissatisfied and annoyed we left and went to a nearby pizzeria were we had a great meal. We definitively will not be returning to Unico.

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henryc619 . 2023-01-21

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I’ve had good times at this restaurant. Tonight wasn’t one of them. We booked a table and arrived promptly. The restaurant was packed. People who arrived after us were seated and served first - which doesn’t make you feel like a valued customer, and it isn’t a good start. The starter of calamari wasn’t very good. I realise there’s a cost of living crisis but £9 for the calamari and £11 for 3 king prawns wasn’t good value. When we asked for a little bit of bread to mop up the sauce from the prawns, that was another £5.50. We waited a very long time for our main courses, which were fine. When the bill came, the 15% January discount on food hadn’t been properly applied and we went it back. Once we paid, we were told that we had been given the wrong bill and had to pay more. Anyone can bung a pizza in the oven but it takes much more to look after your customers properly. There are other pizza choices in Hampton Hill and on the basis of today’s visit, I will choose differently next time. Which is a shame because I do get the feeling that the staff are working very hard and trying their best.

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nickswlon . 2023-01-07

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Lovely Italian restaurant in Hampton Hill that does great pizza. Very friendly staff who know their food and wines really well. Definitely worth a visit.

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PM-65-UK . 2022-12-28

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I visited Unico with some friends for a bday party. Starters absolutely delicious! Aubergine 10/10, montanarine light and crispy, crocchette perfectly fried and so tasty! Pizza is for sure the best in town I have tried, and I’m Italian, if that can help. Perfectly cooked and superb pasta. I will definitely return as soon as possible!

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AmbraCc . 2022-12-12

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Nicely welcomed, drinks arrived quickly but then we waited well over an hour for our pizza’s. One of us has asked for a pizza without meat but when it finally arrived it came with ham on! Not wanting to wait another hour for a new pizza we picked it off! Not great if your a strick veggie. Not much flavour to the pizza. Won’t be going back

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Mumorme . 2022-11-19

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We had been here some time ago, and the pizza was ok. Having had some delicious truffle pizzas in Paris, we decided to try the same locally. In fact we ordered the truffle and mushroom pizza plus the bolognese, burrata cheese with spicy honey. The...

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V6933HKtonyh . 2022-10-25

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Went there on a Saturday evening. Very good food. Whitebait to start and pizza for main course, both of which were delicious. However, the place was beyond noisy. Yes it's a time when families and children will be out. As a father of two, II...

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palser30 . 2022-10-05

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Excellent food, great service, good for a family event!! Pizza particularly nice and excellent goats cheese croquettes. Managed to accomodate a disabled elderly person well.

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raelyne2022 . 2022-07-25

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We’ve been here a few times and enjoyed the ambience and food. Both are still very good but unfortunately our recent visit here was marred by the substitution of squid ink pasta for normal pasta on a shellfish dish out friend had ordered. The waiter...

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FdHeer . 2022-07-03

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Fabulous little restaurant! Cute little alcoves, but big enough for a reasonable size group. Lovely atmosphere…busy enough but not hectic. Very attentive service. All that was a very good start. Then we had a fabulous bruschetta (the good ones with enough garlic), my husband had...

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377kirstenb . 2022-06-30

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First visit to this restaurant. Will definitely be back. Great atmosphere. Food was excellent. Good value too. 😋

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peterwD3508HW . 2022-05-31

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Pre booked a table, stood waiting at the entrance to be seated for quite a while, not shown to table, just told to ‘sit over there’. 10 minutes later had to ask for a menu and some water for the table. About 20/25 minutes after...

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Escape94539 . 2022-05-20

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As soon as we arrived the service was fabulous, we were greeted with a smile and shown to our table straight away. They catered for our needs really well with one of us being gluten free and another vegan. Nothing was too much trouble with...

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Lucy C . 2022-03-16

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What a find! A really super restaurant beautifully designed both the interior and the menu! From the moment we arrived we had a genuinely warm welcome from Deimante who brought a carafe of water, took our wine order and brought us some delicious olives. The...

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SarahM62 . 2022-02-26

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The service was very good, but the food was not upto par, in fact thier take on some of the dishes was far from any likeness to it's name. Would not recommend a visit.

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Tony H . 2022-02-15

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We have been regulars at this restaurant pre Covid and disappointed with our recent visit. We felt the quality of food and service had dipped. Our main meal on this occasion was a shellfish pasta dish (Paccheri Allo Scoglio) £14.50, disappointing as only consisted of...

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112lettyl . 2022-01-02

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We sat outside today with our greyhound. Although a chilly day, the sun was shining and it was a perfect November day - blue skies. We were welcomed and given menus promptly. We had Arrancini and wonderful pumpkin & goat cheese ravioli, plus Tiramisu and...

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Sputnikqueen . 2021-11-07

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I have been looking for a decent pizza restaurant for a long time in the area. There are lots about and this is by far the best. Aubergine parmigiana was excellent too! I will be going back

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paaf5 . 2021-11-06

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Just returned from an evening with friends. I’m a local resident and the last time ( pre 1st lockdown) I ate here the food and service were excellent. Tonight things were a little different. The service was, as before, faultless, however the food was not....

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853caroleh . 2021-10-27

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Great food great service all the food was very fresh and delicious.The staff are amazing and bent over backwards to help Children up until 8ish DOG FRIENDLY!!!! Just fabulous

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255ruthp . 2021-10-16

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Lovely and authentic place, friendly service, and we left feeling happy and satisfied for our Son Christening ! Thanks again Stephen and Alexandra xx

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Jerry495 . 2021-09-20

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Top Italian restaurant with good selection of wine, great food and friendly staff!!! Will be back soon ;)

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nicoloa71 . 2021-08-19

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We entered the restaurant and had to wait for ages to be welcomed and given a table, despite there being about 7 staff members ignoring us as they walked past. Finally we were given a table and after receiving our starters we had to waiting...

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Lynne M . 2021-08-19

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Incredible service, I would go as far to say this is one of the best service experiences I've ever had at a restaurant. Each and every staff were attentive and helpful. There was a very noisy group in that night, the staff noted this and...

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Amy4519 . 2021-08-15

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I stopped here for Friday night dinner and it was excellent. The staff were very friendly and efficient. I really enjoyed my pizza and the starters were also excellent. I thoroughly recommend this restaurant to future customers.

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nickswlon . 2021-08-07

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Fantastic all round. Some of the best pizza in the area. We were served by Wiktoria who was incredibly welcoming and informative. Great experience overall and will definitely be back!

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francisrP6468UO . 2021-08-01

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The staff were absolutely amazing - very very friendly and welcoming. The food was perfect - I particularly enjoyed the seabass. Can't wait to visit again :)

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aimeeo628 . 2021-06-21

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Best pizza ever. Honestly was so satisfied and thoroughly enjoyed my meal here, even if I did substitute the Gorgonzola for mixed peppers! Service was amazing and you can tell how friendly the staff are even behind the masks. The cocktail was amazing too! Can’t...

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Pioneer16228893253 . 2021-06-04

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A great spot and a wonderful choice for our first meal out after lockdown. The service was attentive, friendly and prompt. The food was gorgeous and we were both very full and pleased with our orders. The staff took great care of us and made...

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Larniecarling24 . 2021-05-22

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Ordered a pizza from here with burrata and it was delicious! Not greasy as some pizzas can be, but really tasty and will definitely return

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G_201456 . 2021-05-19

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Let's start with the food which has a seasonal and ever changing menu, to the authentic, wood oven cooked pizzas. Now add the friendly staff and we have a winning combination. I came here with my Dad and his Italian girlfriend who was super impressed...

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Jetfamily . 2021-05-16

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Every time I visit or have a home delivery it’s always fresh and delicious. If you want a decent Italian meal then head there!

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ccap27 . 2021-05-13

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Love this place, staff always very friendly and food on point. Recently had a couple of takeaways from here too and still delicious

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148philn . 2021-05-01

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We had takeaway pizza and pasta (Norma) last night, and the food was delicious. The pizza really did taste properly Italian, it was obviously made with top-notch ingredients. It also arrived piping hot despite us being a couple of miles away. Can't wait til we...

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bessiefriend . 2021-02-24

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As always excellent food and service and such lovely attentive staff - highly recommend when they reopen - pizzas great for takeaways too

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Dawn W . 2020-12-16

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I regularly frequent or order take out from Unico 28. They never fail me. Pizza’s are fresh and delicious. My little boy is so fussy but absolutely loves the children’s pizza and the Spag Bol. My family are from Italy so we know good pizza...

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ccap27 . 2020-12-11

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I had few Pizza delivery from them and lunch 1 time. Is my favourite Italian restaurant in the area. Best Pizza I had in England . Salsiccia and Friarielli is TOP

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norbitonhall . 2020-11-20

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Really enjoyable evening with friends - great food and ambience, friendly staff and an overall great evening. .

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E6206EGclarehr . 2020-11-07

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Fantastic meal and very reasonably priced. Totally surprised as we live locally but didn’t know it existed until we found it on trip advisor and decided to try. Relatively limited choice of pasta dishes but extremely tasty. Desserts were delicious too. It’s very nicely done...

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DickydLondon . 2020-10-10

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This was on my hunt for a great pizza and it definitely didn't disappoint, it was light and the flavours were wonderful. Good quality ingredients. definitely will dine in next time to eat my way through the menu!!!

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saintlysinner . 2020-09-30

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Friendly local Italian that serves really good authentic Italian food. Take away pizzas are also good.

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iank584 . 2020-09-27

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Never disappointed here. The menu keeps changing which keeps us all coming back because we can’t get bored. The staff are like family always so welcoming. I am so happy it’s doing well.

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Freedom17622939702 . 2020-09-11

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Friendly staff with a quiet and cosy atmosphere (good combination). We ordered a fried burrata as starter and "la burrata" as pizza, everything was very yummy.

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lorenzo b . 2020-09-06

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Again and again this fabulous Italian Restaurant continues to amaze me not only with their Fantastic wood oven Pizzas but also with their unique Italian dishes. We had bruschetta gourmet with smoked aubergines feta pomegranate and mint, frittura di calamari e zucchine, tonnarelli alici e...

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gt67-berkshire . 2020-09-06

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1st time at Unico 28, and it was great. Service and food were very good, and I like that it’s proper pizza, not part of a chain. The vegans we’re happy too!

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Erik P . 2020-08-26

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Had a lovely meal for my son’s birthday. Staff were particularly attentive and impressive. Food was tasty and atmosphere buzzing. I’ve also had takeaway pizza from here which is delicious,

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katew539 . 2020-08-20

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Faultless food every time... So lucky to have this place open up on our doorstep. We have eaten in a few times and regularly order takeaway. Whether it’s pasta or pizza it’s always freshly cooked and delicious. The bruschetta especially is to die for. Friendly...

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liveforthehols . 2020-08-06

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Had a lovely meal, food delicious, pizza and seafood pasta. Staff very attentive. Will definitely visit again. Glad to support a local independent business.

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I3646XZannaw . 2020-07-28

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Had a really lovely evening here with friends, excellent service and authentic delicious Italian Pizza. The staff were brilliant.. so attentive at the right times and very friendly. I would definitely recommend this restaurant.

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CalicoBird . 2020-07-25

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Another wonderful evening at Unico 28 which I think is the best True Italian in the area ....Fab pizza this time vegetarian and seafood pasta was unique. The service by the guys is attentive but relaxed. Very recommended

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gt67-berkshire . 2020-07-12

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We ate last night! Best Seafood Pasta in the world! Will be recommending to all of my friends! 😃 Delicious Buffalo Mozarella Pizza! Fantastic relaxed atmosphere! Good wine! Definitely worth a visit

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JoS2767 . 2020-07-12

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Ordered a takeaway expecting standard takeaway pizza. Surprised to find amazing restaurant quality pizza as good as the pizzas we had during a trip to Italy earlier this year. Highly recommended!

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kieronj308 . 2020-06-06

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We went to celebrate my son's birthday and the service was so fabulous and everyone very friendly. My son and I had the vegan pizza and it was delicious. Cannot wait to go back one day.

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Lucy C . 2020-05-03

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We were undecided what to have for dinner walking to Sainsbury’s we decided to get a takeaway from unico 28. We were welcomed so warmly we decided to stay and eat inside and so glad we did the deco is gorgeous and hospitality was so...

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Pashacharlotte . 2020-03-15

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Had lunch here yesterday (Saturday 7th March) before rugby at Twickenham and was delighted with the experience. Really attentive but relaxed service. Food was really tasty and the gentle pace suited perfectly.

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gavincharlton . 2020-03-08

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Great local restaurant, with really attentive staff and owner. The food is delicious, with authentic Italian taste. We have eaten here many times even though it’s still new and every time the food has been fab. Make sure you try the chocolate pudding as it’s...

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np1786 . 2020-03-05

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Booked for a dinner with work friends to celebrate a birthday. Absolutely amazing service with even better food. Order a range of pizzas, pasta and meat dishes and each one was superb. Would recommend and will definitely be visiting again!

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Han_Harden . 2020-03-02

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walked in and straight away was greeted with a smile, amazingly clean place with high attention to detail, what a lovely little spot this is, ill defo be coming back

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rolandhall86 . 2020-02-28

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Really tasty pizzas at fantastic prices. Great atmosphere. Good customer service. Thanks, we will be going back.

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cbbuk . 2020-02-23

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Wow second time in this fab proper Italian Restaurant and again the food was amazing. Service also at his best and their children menu is very good. Fabulous choice of wines and beer. I really recommend this place.....

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gt67-berkshire . 2020-02-16

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If you’re planning a trip to Hampton Hill my advice is to eat here! Simple menu, excellent food and reasonably priced with the most welcoming and mellow service. Meatballs starter is quite different but memorable! Pizza also extremely good washed down with a very moorish...

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HarryC74 . 2020-02-15

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This was a random "walk in" on a Friday. Our regular Italian restraunt was fully booked so we decided to give this place a try. I wasn't disappointed. The staff are friendly and accommodating and the decor warm and cozy. The menu is limited, unless...

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517clivew . 2020-02-11

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My partner and I visited this restaurant on the 26th Feb for lunch on a groupon voucher the menu was fantastic we enjoyed the whole experience and we even got to meet the chef

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Meiselding193922 . 2020-01-27

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Visited today for the first time and both me and my partner were very satisfied with our dinner. Fresh food, great ambiance, very clean, makes you feel like home. Definitely enjoyed our visit. Extremely polite staff and great service. Thank you !

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Beadiss . 2020-01-22

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We have just got home after having a meal at the new pizza restaurant on Hampton Hill High Street, Unico28. I have to say, it was lovely. My husband said it was the best pizza he has ever eaten! Always nice to support our local...

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Caitlin B . 2020-01-19

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