Based on 610 opinions finded in 3 websites
Based on 610 opinions finded in 3 websites
Nº 216 in 464 in Eastbourne
Opinions
They ensure it’s fresh if you collect it. I love a uncle Sam’s
Dave . 2024-10-11
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When the delivery driver arrived 2 hours after we placed our order. She informed us that when she went to collect the food the guy cooking said that the food had been sat there over an an hour. He gave her stone cold food that had been sat an hour
Danielle . 2024-10-05
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Burgers we're arufull had gristle in them chips chicken were nice staff was helpfull and friendly
Paul Hodges . 2024-09-22
MORE AT Google
Really disappointing, although I'm not sure Uncle Sam's were at fault. We thought food would arrive around 7.35pm. It arrived nearly an hour later and was cold. We had to throw away the milkshake since it was melted. Over £35 for food for two and very poor quality. Will not order again.
Hilary . 2024-09-14
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Original delivery time moved back and back, food stole cold on arrival, grumpy delivery human. Last order was 10/10 this one 1/10
Jamie . 2024-09-11
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Great burgers cooked to order. Lovely food.
grahamt68 . 2024-09-02
MORE AT Google
Not happy about ordering a pineapple burger and getting no pineapple and getting fanta instead of tango
David . 2024-08-19
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food warm and got given a bottle of cherry coke when I asked for a coke. clearly just ran to the shop next door and grabbed it without looking
Michael . 2024-08-18
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So much better than Macs. Eat in or take away. I recommend the Original Burger.
Ron Herriott . 2024-08-13
MORE AT Google
No chips were with the meal deal and the dips weren't with the order either
Jamie . 2024-07-03
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Nearly 2 hrs to arrive, food stone cold,no straw, thickshake melted, no salt and soggy chips. All in all terrible. £32 for that soggy rubbish meal which I will not be having again. Its McDonalds all the way from now on although not from Polegate as they are rubbish also.
Ian . 2024-06-21
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Very friendly staff, loved it here. Food was great and came quickly. Young staff member called Shayan was very helpful taking our order!
Tony Coaja . 2024-06-19
MORE AT Google
Blue cheese burger is excellent! :)
Richard D . 2024-06-08
MORE AT Google
Wrong order delivered - we received fish and chips from another restaurant
Marie . 2024-06-08
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So expensive for the quality! Two meals and mozzarella
Niketa . 2024-06-08
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Missed a call and then couldn't get hold of the restaurant, delivery states it's delivered but was a no show. Not recommended
Tim . 2024-06-01
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Great food 😋 super fast service I recommend the biggest burger it was amazing 👏
Julian Garces . 2024-05-21
MORE AT Google
Hadn't been to an Uncle Sam's for years. It was good way-back and it was great today. Chilli burger, garlic burger, bacon cheeseburger, spicy beanburger - fantastic stuff. Reasonably priced too. Can't wait to come again
Dave Brown . 2024-04-21
MORE AT Google
The absolute best burger in Eastbourne!!
Ivan Matic . 2024-04-12
MORE AT Google
Not worth the price the wrap tiny definitely not worth what I paid
Mia . 2024-04-08
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Fries were not great. Chilli burger was spot on
gemma . 2024-04-07
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Cold and really disappointing we rarely get a family takeaway but went for uncle Sams , arrived cold items missing even though we spent £55 big mistake
Charlotte . 2024-03-17
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Always a pleasure to see uncle Sam his burgers are ten out of ten .... shakes are heavenly... service always impeccable
Nick Booth . 2024-03-13
MORE AT Google
Lovely Food Lovely Staff Overall Great Place 100% Would Recommend
Matthew Canada . 2024-03-05
MORE AT Google
Ordered a hamburger, got a cheeseburger food was cold when called shop to rectify there was no answer.
Krellis . 2024-02-26
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Absolute awful experience with just eat delivery driver, handed the bags over which were drenched in the drinks and have collapsed all food on the floor wet and all over my hall rug. Said it wasn't her fault!? Fuming!!!
Rebecca . 2024-02-23
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The driver contacted after he was already late but refused to deliver to our house even thought he’d come to our postcode because he wanted us to come find him a street away and then hung up on me. We know the restaurant does great food but we didn’t get to have it. Order through a different platform (not JustEat) if you want to get your food delivered.
John . 2024-02-21
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They didn’t tell the driver that they had packed a drink inside a brown bag so obviously when the food arrived it had spilled everywhere, so I had no drink and soggy food. No refund issued. Driver was lovely though, wasn’t his fault
Sophie . 2024-02-18
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Really good food and fast delivery!
Danielle . 2024-02-14
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2hours later food cold only fit for the bin…
mark . 2024-02-03
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Went and picked up from this place. Never been here before and absolutely amazed how good these burgers are from here. By far the best tasting burger I’ve ever eaten.20 times better than Burger King.
Tony Freeman . 2024-02-03
MORE AT Google
original delivery time was 19:00 - 19:20 and arrived at 20:05. The food was stone cold and almost inedible.
Carl . 2024-02-02
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Just a good vibe, good food at w good price
Aidan Eclipsed . 2024-01-26
MORE AT Google
Did not give me my milkshake. & chips were cold but the rest was yummy
Sarah . 2024-01-24
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Uncle Sam’s always seem to struggle with my delivery address but that’s a sat nav issue. Does make my burgers a little cooler though ! Still they taste great as always
Sandra . 2024-01-23
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waited nearly an hour for fries and chicken burger when i got it both was cold 👎🏽
Waratchaya Yenanong . 2024-01-20
MORE AT Google
part of the order was missing, only 1 portion of large fries instead of 2
Sara . 2024-01-17
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Burgers were good. Disappointed didn't have cheese in either of the burgers. If shop has run out of cheese would be nice to be advised.
Mark . 2023-12-28
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Food cold. No straw with paper cup drink
Val . 2023-12-22
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The burgers and chips were cold, the milkshake was not good and the Diet Coke was flat. I didn’t receive my dip for the chicken bites or the 3 chilli dips x 75p and blue cheese dip x £1.50 that I paid for. It was a rather disappointing meal as it costs £10.00 more than a McDonalds.
Suzanne . 2023-12-17
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Food is really yummy!! However, marking down because I am not happy that the double veggie burger was nearly £10 and it only arrived as a SINGLE 😮💨 quite disappointing, too much money for that 😕
Zoe . 2023-12-17
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I said no ketchup but there was other sauce on it but no option to remove it so couldn't eat the burger
Jeanette . 2023-12-16
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Uncle Sams is a family favourite. The food is always fresh and tasty, and was delivered correctly and swiftly. Will always recommend.
Nathan . 2023-12-05
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Not to keen on spicy food but it went down very well n cleared sinus will deffo recommended will use again ty
Emma . 2023-11-30
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Ordered about 4.30 delivered about 7.30. No driver available. Food was great as always
Trudi . 2023-11-27
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I've never had a bad meal from here. Always delivered hot, and delicious
Natalie . 2023-11-20
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I have ordered before with no problem but this time my meal was just about warm
Andrew . 2023-11-10
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Bun was stale and they didn’t put any cheese in a bacon cheeseburger
kevin . 2023-11-03
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Had to give 5* as the milkshake is always perfect not like the other stores I use!!! So thank you!!!! We do love a uncle Sam's in my household and it's always perfect!!! Staff are always friendly and orders are always fast!!!
kalie funnell . 2023-10-20
MORE AT Google
The food was cold I will not order again
Gareth . 2023-10-09
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Everything was cold apart from onion rings. The buns were rock solid, chips soft, drinks certainly werent the brand they advertised.
Janet . 2023-09-30
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Food was freezing cold . Burger was soggy
Sean . 2023-09-15
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Given garlic mayo dip instead of blue cheese
Carsten . 2023-09-15
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best chicken burger with garlic sauce, always super fresh and hot🤌
Eshvar Shreeprabhu . 2023-09-07
MORE AT Google
Would like a refund food was stone cold when it arrived
Cody . 2023-08-26
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Best burgers in town, no competition. Consistently great every time
Lloyd . 2023-08-25
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Food was nice and arrived hot. But what was supposed to be large chips was more like a regular.
Reuben . 2023-08-24
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Food arrived hot, really good burgers. Slight mix up on burger contents took the lettuce out and left the tomato instead of vice versa. Not the end of the world, will likely order again.
hayley . 2023-08-22
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Drink spilt so all the order is wet
Carsten . 2023-08-20
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Quick, polite delivery where person actually rang doorbell (some dont).
Lin . 2023-08-18
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twice ive asked to not have buns toasted, twice been ignored
Rachael . 2023-08-06
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Missing the dips guys come on now
Carsten . 2023-08-04
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Been going here for years. Always decent food and usually decent service.
Guy Soper . 2023-08-04
MORE AT Google
Very tasty, but the portions were very small for the price and I did not receive any fries ( I paid extra £2.45 for them )
jon . 2023-08-04
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The bun on cheese burger was super dry and stale
J . 2023-08-03
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Brilliant food great milkshakes
John . 2023-07-28
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All of the food was cold when it eventually arrived, and the coke is flat, no fizz whatsoever. Awful
David . 2023-07-22
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Having been loyal customer for over 20 years this was by far worst meal we have had. Stone cold burgers with soggy buns and missing half the order. Ordered 3 meals and 2 portions of chips were missing so had to split one small portion of cold chips between 3. Milkshakes were fine and delivery driver friendly but for £40 for 3 burgers “meals” we are massively disappointed.
Michelle . 2023-07-22
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Friendly and fast service, tasty veggie burgers.
Kit White . 2023-07-18
MORE AT Google
Spicy bean burgers are no longer spicy bean but are more of a cumin vegetable burger. Almost inedible and definitely not good with mayo and ketchup. Please change back to spicy bean burgers!
Rainey . 2023-07-13
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Would have been alot better if burger was hot
Michael . 2023-07-12
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Burger cold, chips lukewarm. Disappointed
Rebecca . 2023-07-05
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A little pricey, but then I did a 'large up' and ordered an extra thing or two...Food, ab fab, and awesometastic...loved it...The burger was sooo good and the shake was gorgeous darling...
Neil . 2023-06-29
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Driver arrived and sat in his car talking on the phone (not important as he was laughing) while my food got cold and my milkshake melted, worst delivery I’ve had
Greig . 2023-06-26
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Fizzy drink flat. Chips lukewarm and burger bun hard. Very disappointed
Michael . 2023-06-22
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Paid for "Go Large" Large fries, Large Drink, fries ok, drink, a can! How is a can a large drink ? What's the standard drink size ?
Chris . 2023-06-16
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Took way to long to assign a driver Food was nice but someone who cooked my food took it upon themselves to salt my chips which I though was poor customer service, what if I didn’t want salt on chips .
Matt . 2023-06-02
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Very very disappointed. Burgers tasted like those tinned ones, cheese was the cheap and nasty slices you get. The fries tasted like they’d been sitting around for a while and most def not fresh! The milkshakes were not mixed properly and were so sweet you could taste the chemicals. This was certainly not how I remember uncle sams to be as it’s been a while since we’ve had one but will not order from here again as I’d say even macdonalds is much better and that’s saying something.
emma . 2023-04-30
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burgers cold, not even warm but cold, chips luke warm if that
Rachael . 2023-04-29
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All star burger was tasty and arrived hot as well as the rest of the order. The garlic Mayo dip is really really good also. Recommend.
Pedro . 2023-04-28
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'This IS a tasty burger!.. ...You mind if I have some of your tasty beverage to wash this down with?'
Lee . 2023-04-19
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Lush!!!! Soooo nice,well cooked,and hot too! Very pleased!
Jax . 2023-04-17
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Best burgers in town, no faf, just borger
James . 2023-04-02
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Got sent a chicken burger instead of the chilli burger I ordered
jamie . 2023-04-02
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Great value & Great tasting Cheeseburger meal with a delicious shake
Ed . 2023-03-21
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Food arrived OK but they forgot to put in 1 of the meals, I rang the restaurant but all they could do is offer a refund 🤨
Adrian . 2023-03-10
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Our order said it would be here between 20.05- 20.25 then changed to 20.35 and arrived at 20.41. It’s absolutely stone cold. Feels like it’s been cooked ages ago and left to go cold. Normally a great service but not tonight, not a happy household so won’t be ordering again.
Claire . 2023-03-10
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My food never turned up there no help to get hold of the delivery driver what a joke
Daniel . 2023-02-24
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Great burger and lovely chips too well done!!
Adam . 2023-02-20
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Food was cold and mozzarella sticks and fries were missing
Oli . 2023-02-20
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Ordered chicken All-star burger and ended up with a beef burger. Also ordered a children's cheese burger, no sauce-just cheese and ended up with ketchup burger, with no cheese 😖
Tanya . 2023-02-18
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Just eat deliverer was very rude when we opened the door , complained about having to walk through the streets to deliver our food due to Eldon road being shut off
Thomas . 2023-02-14
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Love Uncle Sams food :) Thanks for making a start to the half term a yummy one :)
Sylwia . 2023-02-10
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Food was great but my complaint is about the driver. My drink was half empty as he spilt it
Michael . 2023-02-08
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Very fast delivery. Lovely food for the price. Great milkshakes 👍🏻
John-Paul . 2023-02-06
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Absolutely love the food from Uncle Sams! We’ve ordered from them quite a few times in the past as well and always had a positive experience. The food is always hot, cooked well, had great service and there have never been any issues at all. Will definitely be ordering from them again and wouldn’t hesitate to recommend them.
Helen . 2023-01-28
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Nice burgers, good prices. All star is my favourite. Best to go and eat on the spot. If you order via food apps, it won't be the same.
Turisto Lituano . 2023-01-24
MORE AT Google
The driver arrived with just the drinks. Then whilst trying to sort the food I was asked if I could drive? I wouldn't have ordered delivery if I wanted to drive! Was eventually sorted.
Graham . 2023-01-15
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Terrible. Loved uncle sams for the last 20 years but the worst 2 times have been at Eastbourne. The bun was stale and not the normal bun. Half the contents were missing ,, discusting
Marlon Parbery . 2023-01-13
MORE AT Google
The food we ordered never showed up and when contacting the restaurant, was told as far as they where considered the food had been delivered and it wasn’t their problem but a just eat one.
Charlotte . 2023-01-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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