TZ Peri Peri in Redbridge

Bad food. The chips was covered with so much oil and the chicken wasn’t even cooked properly. I complained and they delivered new chips and they were also in the same condition. Avoid eating from here.

This shop is unbelievable, for me it’s the best Peri peri chicken shop by a mile I can’t wait to go back and try more from the menu 👌🏻

Wow, food awful quality salad chicken very tough some under cooked some burnt. Customer service is a joke. Food delivered cold called explained issue, four times to the same person who was pretending to be different people Told me as food was cold complain to just eat, weird as ordered via their app DO NOT GET FOOD FROM HERE Very expensive and could careless about repeat business AWFUL food and people are worse

Ordered twice and both times foods overcooked and burnt. For the food that is not burnt it’s actually tasty. Really disappointed that they don’t take care

I ordered beans, chicken and salad. Order arrived and was chicken and two salads. The leaves were brown snd sludgy. I sent an email with a picture attached and I am still waiting for a response.

Absolutely amazing, the staff are great, the food is something else! Really really good. They have fast service and good prices.

Im using this place for 6 years, best food but worst custmoer serivce, orders messed up all the time lately!!!!!! very dissapointed

Positives Really tasty Peri Peri Chicken Tasty potato wedges Good wrap Negatives Prices went up recently

Missing food. Guy on the phone sounded like he just been smoking loud, wouldn’t pattern the issue. It won’t let me rate half a star.

Do not recommend. Order was mucked up not once but 3 times- same order. Shocking customer service. I have used this place for 8 years - and resisted a direct competitor that moved in 2 doors away out of loyalty- but no more. Will never eat from here again. Food is nice- not as good as it used to be- but bad experience says never again.

This was my 2nd time and order is always wrong because it’s either their menu that isn’t clear needs proofing before you send out to customers. I ordered mix of 4 burgers what I got is 4 burger patties in one bun, I was expecting 4 mixed burgers with 4 buns It’s so confusing why not say stacked or triple layer rather then 4 mixed burger and the price isn’t cheap to think it would be for one burger, when apple to staff and manager they seemed careless and didn’t give a damn about the order I placed said to me do what ever you want and cut the phone on me. How rude is that, you need to learn how to deal with customers with proper customer skills and this is not how you run your business by not dealing with the issue rather your making your own business down. I will never order again, so please order at your risk.

Best peri peri chicken in the area. Friendly staff and good quality chicken. Sauces and spices authentic. Much better than Nandos and half the price!

Absolutely atrocious customer service. Ordered a handful of times and every time the order is wrong. When you ring to complain, they don’t give you a straight answer or aren’t sympathetic to the wait you have to go through. The meal took an hour and half to get to me and when you ring to speak to someone you’re left on hold for 15 minutes!! Avoid at all costs.

This was probably by 4-5th order with them and have never had any issues. On Friday I placed an order, however, upon receiving the order, we realised that it was way too hot for the kids and my wife to eat. I called and hey presto they were completed dismissive of any wrong doing. The lady I spoke to, Almeera, kept putting me on hold to obviously speak to someone else. I asked to speak to the manager who refused to speak to me as they were very busy. My kids and wife had to order something else from else where, which meant we could not have the family dinner which was planned. There is a Pepes Piri Piri just next door, which I will be switching all my orders to from now on, I suggest everyone else should do the same. It is all good accepting peoples orders, however, when they make a mistake they are not willing to admit to it and there is not even 1% customer service.

food is amazing but we didnt get chips so when we called the service was impeccable and crap. APPAULING

Ordered a couple of burgers from here it was very average nothing special. There was quick service from here.

We affectionately call is 'Wandos' and eat here when we want a Nandos but at a better price from a local joint. We usually get the Mixed Platter and have enough food for dinner and again for lunch the next day.

ORDER AT OWN RISK AS THEY REFUSE ANY FORM OF REFUND EVEN IF THEY SEND WRONG FOOD AND FOOD THATS POOR QUALITY. Rude and cocky management with the excuse of ‘ food is degradable and has a shelf like so we don’t have to issue a refund’. Burger cane completely wrong and wrap was shockingly bad quality. £20 down the drain for food not eaten. Shame as we use toeat here a lot! Order at own discretion as if your food is wrong, you either have to wait for more food that might be wrong again, or lose your money

Every single thing we ordered was disgusting - the wrap was genuinely dripping with oil, I've never seen anything like it. I wish I had thought of taking a picture before I cleaned up the mess it made. Apart from that, I mean just how is it possible to ruin Halloumi? It was soggy, rubbery, flavourless. The coleslaw was inedible (and believe me I love coleslaw so it would have to be really bad for me to leave it) and the chips even! Jesus, they were so dry they were like crisps, I am genuinely baffled at how basics like these can go SO wrong.

We order from this restaurant circa twice a week and it never disappoints..... so tasty, so delicious and not even bad for you!!! Wedges are excellent and a lot of places don’t know good wedge but these guys do!

Food is overpriced and the sides were disappointing to say the least. If you want Peri Peri stick to the original Nando's. Would not recommend

Always receive 10/10 service from staff, especially billal, aswell as consistently tasty food. Also big shout out to Baba the delivery driver always ensuring my food is delivered earlier than the ETA.

Without a doubt the best place around to get peri peri chicken. I've tried numerous peri peri restaurants but this place is by far the best. The chicken is always cooked well and always tastes amazing. The staff are always friendly, special mention to Kaheem Hudson who always goes the extra mile by ensuring our food is prepared the way we like it. If you haven't tried it yet, you will not be disappointed. Much preferred to Nandos.

The best peri peri Iv tasted. Service 5 star. Grilled chicken 5 star. Service 5 star. Iv been to a few different grilled chicken shops but this by far the best.

Popped in with some friends for a quick lunch!! I wasn’t expecting it but this place has some amazing chicken way way better then Nando’s !!! Can’t wait to go back again !!

Recommended by a friend who works not to far from there. The food was amazing. Service fantastic. Parking was very easy. And the milkshakes 😍if you haven’t been, you haven’t lived!

Ordered half a chicken and a portion of wings. I Ordered using the app. The app was very easy to navigate. The service upon arrival at the store was fantastic but I did have to wait like a minute for fresh fries. The food was out of this world. Great work guys I hope you open up closer to Walthamstow!

Poor service and very rude. Took ages to deliver and once finally arrived the order was incomplete. The person on the phone was extremely rude !

this take away was recommended by the local Chigwell travelodge manager and staff , they said they all eat from there when they need to , and yes amazing service, yummy fresh chicken, great taste and good portions, i was worried about the smoothies causing me trouble but was really frsh with all the mix they mentioned online, just two observations though, one is they could attract more guests from the travelodge if they offer the Hotel some 10% off or any other offer as the hotel didnt even have menus for TZ and that is a missed opportunity, also deliverytime could be faster over the weekend and may be extend their opening hours over the weekend.

Collection in store: When you walk in, the staff ignore you, and all look miserable

I used to eat here regularly when they first started and can tell you with 100% honesty it was great. The food delivered actually took pride gave juicy wings good portion and the chicken and lamb burgers were amazing.

Since change in management the place has gone completely downhill. Delivery driver is incredibly rude - ZERO CUSTOMER SERVICE.

Was staying at Travelodge, staff there recommended this take away and it was great but the prices are a bit high, If they introduce more cheaper lines their business will be more profitable

let me start by saying this, I did not order from here as I have has previous food poisioning, but a friend of mine who is a vegetarian popped over wanted a grilled haloumi wrap, which I ordered via just eat, the order came and to our shock and horror it was a wrap filled with aurbagines and tomatos ONLY... !!

People working there lie a lot about the order placed, mess up the delivery. when the food items are missing and they claim its there.. I think with this customer service they will close the shop within a year..

My goodness, where do I start with this sorry excuse of a grilled chicken place!? You are an abomination to society! Disgusting customer service. Whilst the food is actually reasonable, deliveries can take up to over an hour and is cold upon receipt with no recompense. Please close yourself down and let decent honest hard working fast food outlets flourish. In the meantime, perhaps hire some staff that have manners. If you require assistance with understanding the word "manners", might I direct you to the English Oxford Dictionary.

Food usually reasonable, but everything else sucks. I gave up with deliveries some time ago due to excessive delivery waiting time and errors with orders. In store the design and shop fit out are modern with the grill behind the counter and a few tables should you decide to eat in.(a slightly up-martket version of a fried chicken shop?) However everything seems a little dirty and grubby, often remains of previous customers meals left on the tables and floor.

I am a regular user of this restaurant, sadly the service is only getting worse. I ordered food to be delivered, not only did they deliver the incorrect order, they informed me I need to pay an additional £12 to be sent the correct order. Shocking experience, I will not be eating here again!

Unbelievably slow service. Ordering online or over the phone delivery, one time took me 3hours to receive my food, and i received no apology / compensation for my wait. Its a great shame.

Food arrived late and missing part of the order. We found a metal staple in the chicken burger, which is gross! Used to order from here and loved the food but this is no longer the case. It seems there has been a change in ownership and the quality of the food is poor.

I discovered this amazing peri peri grilled chicken place a few weeks ago and without a doubt it is now one of my favourite places to eat. Very tasty and great service!

Nunca me ha fallado el sabor es mejor que cualquier otro pollo a la parrilla, incluso mejor que Nando's, sus fichas peri peri también es increíble.

El horario de la comida es buena, pero en la mayoría de las ocasiones termino esperando una edad que trajeran la comida. Las entregas a menudo toman más de una hora, y en la tienda puede tomar 30 minutos para conseguir comida, incluso cuando no...

As always this place is amazing. The food is something special. I love the double chicken burger.

Sitio web muy fácil de navegar a través y los alimentos entregados en menos de 40 minutos. Enrollado de pollo era genial pero el limón y hierbas alas fuera de este mundo! ! No puedo esperar a volver. . . . . .

Oh my!!! This takeaway chicken I had met all my standards. The meat was juicy and very flavourful. For those...

Stayed at Travelodge Chigwell and the management there recommended I order from these guys, the food is so tasty, fresh chicken the strips were so nice, I had food delivered and I also went there my self and ate there.

The owner is a great guy understands his customers and will go the extra mile to make you happy. Great stuff

The owner is a great guy understands his customers and will go the extra mile to make you happy. Great stuff

Food was fresh delivery on time. Keep up the good service

Food was fresh delivery on time. Keep up the good service

Great Peri Peri food and service

Great Peri Peri food and service

Meal was pleasant. Delivery unpleasant

Meal was pleasant. Delivery unpleasant

I order from Tz piri in the region of 6-7 times per month because the food is great. However the delivery time has been getting slower and slower. The last delivery I had from TZ took almost 2 hours. I called up to complain and the manager was apologetic and offered me a discount on my next order for 50% which was great. I called up the other day to order directly and to collect my 50% discount and was than told I couldn't pay on card over the phone, I have to pay cash! Now this wouldn't be a problem if I hadn't just got back from the airport after a long flight/car journey home. The manager said he can't do anything about it or find a solution around it. I am big fan of great customer service and leave big tips in restaurants if the service is great. Unfortunately this restuarant didn't provide me a good service considering I have been ordering from here for the past couple years and 6 times a month. I won't be ordering from here again and they will be losing my business.

We're do I start , service was bad the"manager" was rude and refused to give me a refund after sending cold chips boney chicken and no Pepsi he believed his chicken was the best in the world if I could rate this 0 believe me I would I'm now waiting for a reply trying to justify there service and attitude although there is none.

Peri Peri tiene mucho para elegir, el personal es siempre muy educado y encantador cuando llamo y recogerá mi comida. He estado pidiendo desde aquí desde que se abrió y nunca tuvimos ningún problema.

Food was good but they took an age to deliver. More than the hour that was expected.

Lovely food but an hour and 45 minutes to cook a bit of chicken? Order from here quite frequently and its always late

Really good food, came on time.

Ordered few time, it takes a while to prepare the order but its worth waiting as they cook grill food. Grill chicken and burgers are good.

Food ls good. Delivery time is shockingly poor. 90 mins for a 5 minute drive

Absolutely shambolic. Order took 2 hours!!!! food was luke warm, tried to call them, no answer for 30 mins. NEVER AGAIN no compensation or even a bottle of coke thrown in. We was offered 20% off next order though.

Delivery time was quick, maybe because it was during the day. Dad enjoyed it.

Food is always top quality. It's a shame that every time I order food it takes 1.5-2 hours for the food to arrive. I don't think I will order again

Awful delivery time food cold maybe better to collect, Ps the lemon and herb chicken is hot!!!

Cold food Chips tasted stale Disappointed

Ordered from just eat at 1:30ish and food arrived just before 3pm, COLD!!!

Whilst the food was nice when it came, it took three hours to arrive. Despite being told 45 to 50 minutes. Unhelpful staff didn't help matters. Also found out they have a very poor food hygiene rating on scores on the doors.

The burgers were Sogi. Chicken strip were like boiled chicken and t wasn't grilled at all also the souce felt disgustingly uncooked on chicken. The driver gave us the food and ran away without any interaction.

They missed the soft drink I ordered .

Best chicken burger in the neighbourhood

Food was very late and was only luke warm when it arrived.

Always hot fesh food and always very good just delivery time is usually an hour and a half so would it within an hour but it's worth waiting for.

Highly disappointed, my order was accepted at 3:55pm and I called tz peri peri at 5:03pm and they said my food is on the grill at the moment and that I will need to wait 20mins. I don't understand why this happened but I'm really annoyed

Food was very nice. Wish it had come with some kind of sauce, though.

Food was barely warm, chicken breast was very thin & burger bun was burnt (not worth £5!!) the salad was just strands of lettuce, chips were OK. Took a while to come (around 70minutes)

Burger was burnt, food was cold it was delivered 45 minutes after it was ment to be and a Pepsi was missing

Chicken was too dry, not enough sauce and not Hot at all, ask for extra Hot sauce and was ignored.

Did not deliver all of the items ordered and delivery time was over 90 minutes

I order from here all the time and for some reason they never give sauce with their meals. I even added a message with my delivery today but still no sauce. In the take away branch they have a sign that there is one free sauce per meal, yet every time I order I never receive it. Obviously because they leave by the time I check and I can't exactly send them back to get sauce but the fact that I specifically included it in the order today means they obviously don't pay attention. No point in adding messages as they don't bother reading it.

Poor customer service we ordered 2 hallumi wraps and each wrap had 1 piece of hallumi in each wrap we called them to complain and they said there should be 3 pieces in each basically said they didn't care very rude

Great service a bit of a wait but always worth it!!

it took 90 minutes for them to deliver my food. And it was only located 2.4 miles away

Delivery time took 2 hours and the food came really cold. Falafel was cold, bun was cold. Chips were cold, but decent. Definitely won't order again

Good food but took 2 hours to arrive

Cold food which made food taste no good and delivery time completely useless

Lovely food as always, but very slow delivery as always

Great food as always. I ordered too much, so I ate too much. Again.

Not satisfied at all with the quality of the food and the balance between the price and food received..

Absolutely joke, would never recommend it, i called them 90min later and I am advised it will take another 30min. It's been 45min, still no sign. Thank you for your service

Took 90 minutes to deliver. Had to chase up !

Always tasty nice food......delivery is a bit long.....best to collect

Delivery man was very polite. As was the man who took my order. Great service. Great food. Will order again.

Superb fresh hot food delivered quickly

Very good service, quick delivery, nice food

Food was nice but delivery time was long!

Best service ever! The chicken was excellent as always and the fries nicely crispy! Thank you for the great meal

Great. Fresh food can't fault it!!