Chicken Cottage in Redbridge

I don’t usually leave reviews, but this fried chicken shop practically begged for one—just not the kind they’d want. First off, the smell when I walked in should have been my first warning sign. Not the mouth-watering aroma of crispy, seasoned chicken, but an off-putting, greasy stench that made me wonder how often they clean their fryers—if ever. Then came the prices. I don’t mind paying a little extra for quality, but this place is charging gourmet prices for what tastes like reheated gas station leftovers. My chicken was greasy, overcooked on the outside, and somehow still rubbery and cold in the middle. I’ve had better fried chicken at 2 a.m. from a vending machine. As for the customer service—if you enjoy being ignored, glared at, and treated like you're inconveniencing the staff just by existing, then congratulations, you’ve found your happy place. Otherwise, expect to be spoken to with all the warmth of a delivery employee on their worst day. Bottom line: this place is a total rip-off. The food stinks (literally and figuratively), the service is abysmal, and the prices are borderline insulting. Avoid like the plague.

I recently visited Chicken Cottage and was genuinely impressed! The food was fresh, hot, and full of flavour. The chicken was crispy on the outside, juicy on the inside—exactly how it should be. I tried the spicy wings and peri peri chicken, and both were delicious. The staff were friendly, polite, and quick to serve. The restaurant was clean and well-maintained, which added to the overall experience. Great value for money too. I’ll definitely be coming back!

Delicious, crispy fried chicken and spicy peri-peri fries—great value, generous portions. Friendly service, clean restaurant. Gets busy, but worth the wait. Consistently tasty and affordable. Favorites: Classic Chicken Box, Peri-Peri Fries. Highly recommend for a quick, satisfying meal! 🍗🔥

Chicken Cottage exceeded my expectations! The chicken was crispy, juicy, and full of flavor. Spicy wings had the perfect heat, and the fries were hot and fresh. Great service, clean space, and generous portions. Definitely a go-to spot for chicken lovers!

Absolutely delicious food! The chicken was crispy, juicy, and full of flavour. Staff were friendly and service was fast. The place was clean and welcoming. Great value for money. Definitely coming back soon. Highly recommend to all chicken lovers!

Food was really delicious and staff was very friendly and helpful

Turned up at 00:30 to get some food after seeing it’s open till 1am and it was shut

No doubt the food is 10 out of 10, and the staff are kind and helpful. However, I went four weeks ago on a Saturday night to collect my food. I think the owner turned up and started yelling at his staff. He told one of his employees to mop properly and said that if they didn’t do it correctly, he would send them home. I believe the owner still thinks he is in the year 2000. Things have changed now. If they are students, it does not mean you have the right to yell at your staff. This is not Pakistan; this is the UK. You are not even paying the poor staff minimum wage, yet you expect them to give 100 percent. It does not work like that—minimum wage means minimum work. The owner must sort out his attitude.

Everyone I know has been telling me about chicken cottage in South Woodford and yesterday I tried it for the first time. I’ve been to loads of chicken shops all around the UK these guys are 100% the best!!!

Can't go wrong with Chicken Cottage

The best staff, the best chicken , amazing place

Fresh food, tasty and delicious always recommend

I normally go to the Chicken cottage in South woodford but saw this when i went leyton for something and tried it... VERY DISSAPPOINTED. Not only is much more expensive the strips were an utter JOKE!! literally the size of French fries hardly any meat on them! The fries themselves were also not fresh n very hard n not nice to eat. The worst thing wasnt even my food - i saw the asian guy near the back PICK SUM FOOD ITEM HE DROPPED ON THE FLOOR AND PUT IT BACK ON THE FOODSTAND !!! ABSOLUTELY DISGUSTING. Since its new i thought it would be worth a try but this was a Major Flop!! AVOID THIS PLACE! TERRIBLE FOOD AND OVERPRICED

Worst burgers in town but the best wings in town although the bar is quite low so really and truly they ain’t that great. Also them little tubs of sauce are ridiculous, stop being so tight.

Incredible chicken shop! The chicken is always cooked to perfection—crispy, juicy, and full of flavor. The portions are generous, the sides are delicious, and the prices are very reasonable. The service is fast and friendly, making every visit a great experience. If you’re looking for top-quality chicken, this is the place to go!

⭐⭐⭐⭐⭐ Absolutely amazing chicken shop! The food is always fresh, hot, and packed with flavor. The chicken is crispy on the outside, juicy on the inside, and seasoned to perfection. The sides are just as delicious, and the portions are generous. On top of that, the staff is friendly, and the service is quick. Whether you’re dining in or grabbing a takeaway, this place never disappoints. Highly recommend!

Best chicken shop in town! The food is consistently delicious, with perfectly crispy chicken and flavorful seasoning. The fries are always hot and fresh, and the sauces take everything to the next level. The staff is welcoming, and the service is fast. Great value for money—definitely my go-to spot for a satisfying meal.

Regular customer. Placed £60 order on Deliveroo. Called and asked if I could get some sauces with this (we always get them when we go in to pick up) - a rude man answered and said "I will this time because it's a big order but not again" - it's clear to see on Deliveroo that we are a regular and we also go in person. Just politely explain if you have different policies for online order. These people need some customer service skills. Always talk to customers so rude!

High quality just a bit expensive and the soicy chicken burger could have had abit more of spice compared to regular

Hygiene issues need to be addressed Found like pet hair in burger not even an apology. Staff rude just want money in advance

Cheating crooks made me pay for a meal and didn’t even give me my drink 👎🏿👎🏿👎🏿

Friendly staff and fresh food (ordered half peri chicken) - nice and spicy. Ordered their fried burgers and wings plenty of times and consistently good quality. Good to know their spicy rice is clean too (no additives).

Solid chicken shop where you get what you pay for, but only what you pay for. Good selection of burgers and shop is bright. That said, you only get what you pay for, I spent over £15 on a meal and got no salt for the chips, no sauces and drink is never as advertised. Sauce and salt should be a basic on a meal deal

Love to all the bossmen in this shop💯 fresh, hot and tasty food! There is a reason it has been open for years & long may it continue!

La hamburguesa de pollo estaba cruda en el medio, pidió al personal un envase de papel extra para la caja de alimentos. El propietario era extremadamente grosero y agresivo.

ALL 5 STAR REVIEWS ARE FAKE!! STAY AWAY!! ORDERED A CHICKEN FILLET BURGER RECEIVED A STEAK BURGER THE SIZE OF A TENNIS BALL SO BLOODY SMALL, NO TASTE ON WINGS AND CHIPS NASTY DISGUSTING TAKEAWAY!!!

BAd staff is not friendly !!! I never eat hier frozen food.

Much better than KFC, tastes fresh

Burgers are nice, wings are nice. Clean & Hygienic chicken shop.

Excellent service and quality food…..and they have got a new fantastic upgraded menu….must try in the area

Been meaning to try this place out for a while. The service was questionable as they were busy watching a movie. I asked for extra sauce and I was informed it’s one sauce per meal…but i ordered two. I hate stingy shops that don’t give an extra tub of sauce. The chicken wings were tasted awful, the bones were black indicating how old they were. Burger was mediocre but chips were fresh. * Prices are high in comparison to your usual * Stingy with sauces * Chicken wings were old

How are you still doing cash only in 2024. How many carry cash now a days!!

Fui a la cabaña de pollos en la 29. 07 y pidió dos hamburguesas de pollo, una porción de papas fritas y agua. Una de las hamburguesas de pollo tenía un pequeño trozo de metal dentro.

Staff isn’t good, they are rude and don’t give good replies, being too slow

Tasty Lemon & Herb Chicken 🍗 - Recommend.

Great service and amazing food, you want be disappointed

One very rude employee no manners please don’t eat here

Customer service there is awful and overpriced who charges for sauces ketchup and mayonnaise it is ridiculous that is ridiculous also the person who was serving was not nice and spoke in a rude way to a customer literally can better Chicken and. Chips down the road half the price no charge for basic. Things like ketchup and mayonnaise with decent prices they need to fix staff and fix prices and fix their customer service overall as it is ridiculous do better would honestly rate a zero if possible

Wonderful place and amazing food The service is impeccable.. Absolutely loved the place

I have spent around an hour in this chicken cottage.what a great food and great people. A must suggested place in this location. To the owner:- You really have a wonderful staff at the store Such a lovely people....

Horrible customer service. Extreme unprofessionals behind the counter. Worst ever food. In terms of food, pricing and customer service - This place should be marked as -10!

Front staff are very friendly and amazing service

I recently dined at chicken cottage and was thoroughly impressed by both the exquisite foods and the impeccable service. The menu showcased a variety of innovative dishes, blending bold flavors and beautiful presentation. The attentive and knowledgeable staff ensured that our meal was a memorable one, providing excellent recommendations and ensuring our satisfaction. I can’t recommend chicken cottage enough for a fantastic dining experience.”

Amazing food and great costumer service!

I pretty much loved their food and their customer service. A must visit place in this location.

Fantastic food and great service from behind the counter

The best chicken shop in london and the best spicy wings and nuggets

Good staff and really friendly offer good and fresh food in closing time and always friendly

Great and friendly staff Their spicy burger is must suggested.

The best set menu and great food at a fantastic place with fantastic people

So I recently moved inn in this area and thought of giving this place a try; not once but twice! So the first time I went there was the day I just moved inn to this area. It was Sunday at 2130hrs; ordered my meal and requested for eat inn and I was denied that they are about to close now and its take away only. I politely accepted whereas I could see people dining inn and they were open according to their schedule which is on the left hand side of the counter. Few moments later I see few customer came inn and they wanted to eat inn which the guy happily accepted. I asked him why he asked me to leave and did not let me eat inn and he did not gave me any answer and asked me to eat inn ignoring my question. Second time I went there and ordered my food and wanted to add something on my order and they denied me stating that it is minimum £5 on card. I just took what I ordered and left. Note for the owner: Please ensure that the people you hire need to understand that they are getting paid from this shop aswell. Treat customers nicely. I have seen businesses going down just because of moody people standing behind the counter barely able to speak any english and always in grumpy mood.

very well managed space and excellent service

Excelente services and good atomospher and very friendly staff

The best chicken shop I have experienced in the area….love their food

Service is top notch, and food is tasty as always.

Manager charge me extra 1.50 for normal wrap. Rude guy!! First he was trying to rush me then he charge me extra I have asked him to make it large wrap on its on still he gave me normal wrap. Pathetic customer service!

Very high price. Small portion of food

They are ok and not bad. It taste too spicy and they are also greasy and oily

Food is good however they will try to overcharge/incorrectly charge you with everything they can. Watch out... 1 of the order takers can be a bit blunt at times. It is quite expensive for junk food.

Chicken was uncooked and way too salty. Honestly disgusting quality. Would never order from here again, I don’t wanna catch food poisoning.

They overcharged me for a tiny slice of cheese by 70p! which is ridiculous! Especially considering there are cheaper and better quality fast food places in the area who don't overcharge for an add on. The staff are nice. Its just the managers son who is money hungry. Avoid this place like the plague!

"I had a bad experience with the customer service at this chickencottage. They have a policy where they don't accept card payments of less than £5, but they didn't display this information on the floor. Instead of explaining the policy, they made silly offers like 8 chicken wings for £5. Moreover, they don't offer scouse for takeaway, and they charge extra for it. The service was also very rough.

very welcoming and reasonably priced good quality fast food. much better than that empty burger place next door

I think this is genuinely the first chicken shop that hasn’t made me feel ill after eating (I thought that was impossible) Food IS pricier than the average place but I genuinely believe you get what you pay for because the quality is immaculate. Food is fresh and tasty, and LOOKS good, too. The perfect meal after a 4 hour study session at the library. Please can other chicken shops follow in your example I don’t wanna gamble with my life every time I buy a box of wings 🙏🏼

Very bad service I waited 45 minutes for just fried chicken Re: Firstly, it is shameful to describe people as liars just because they gave their opinion about the service. The demand was not large and you took more than 45 minutes.

Cold burger, hot chips, and cash only. Evening : 10/01/2024

Fresh tasty burgers, wings etc, quick service

Very expensive for average food. I won’t be going here again.

ordered this on deliveroo, took 20 minutes to come. food came fresh. the chips were crispy and didn’t even need dip to help with the taste, the leg piece was 10/10, the wings had the perfect breading and spice levels, the fillet in the burger was flavourful unlike a lot of chicken shops. this is a top tier chicken shop right here

Horrible place! Horrible food they should be banned from Uber eats platforms! Just had a burger meal and two wings Chips were like sand and the burger completely no taste and felt like the food was cooked with dirty hands! HORRIBLE EVERYTHING NEVER EVER IN MY LIFE IM NOT GOING TO ORDER AGAIN FROM THERE!

prices have become silly now for what is. cheap fast food. want cheese ? extra 50p, peri salt ? extra 50p. There is nothing here that warrants £10 for a fried burger meal.

Stooped for a well needed bite to eat on Saturday night. I went for the Gourmet chicken burger meal and my friend had the spicy mountain burger meal. It was busy when we arrived with all 3 tables occupied so we asked for takeaway. They cooked our food fresh and by the time it was ready which was the expected 4 or 5 minutes the tables were clear so we ate in. The food was excellent, moist, tasty, not fatty and loads of fries. My friend enjoyed his food and the burger had just the right amount of spice so about 7 out of 10 knowing him 😀 The prices were very reasonable. Both in the region of £6.50 to £7.50. Will go there again next time we go to the George in Woodford opposite.

Clean and everything was made fresh and the food tasted great.

I was buying a meal for £7 was told If I pay cash it would be £1.50 extra in this day and age what place does this anymore very cheap and distasteful.

Absolute disgrace I go in there ask for food they prices are more then kfc but I thought doesn’t matter as long as food is good . Went to order they mighty big box which is £8 they guy said u what cheese in burger and peri peri salt on chips I said yes . When it came to paying he said £9 I said why they said 50p for salt and 50p for cheese I said u never told me before . I told him look at the price his charging he just shrugged his shoulders. Any way I took my card to make payment and the guy then goes Cash only or minimum order £10 . Absolutely a joke not only they want ti charge stupid price for an average chicken. Shop they want to avoid paying taxes and rinse the customers out . Absolutely disgraceful avoid at all costs !!

This place gave me and the family bad food poisoning. Staff are not trained and hygiene levels are shocking. Also cash only in 2023! Hmrc need to carry out investigation.. will be happening soon hopefully

Made me stand on a mat while i waited for my food

Hand down the best, cleanest, tastiest chicken shop in London! My go to chicken shop, even if I have to travel from the other side of London!

Their Spicy Chicken Wrap is brilliant.

Really Poor food. Staff sit on the counter top they prepare food on. Cash only guess why...

I had an absolutely awful experience during my recent visit to Chicken Cottage. The staff manager was using foul language and even went so far as to throw money at me, making me feel incredibly uncomfortable and threatened. I cannot stress enough how much I would not recommend this establishment's service. The behavior of the staff and manager was completely unacceptable and left me feeling shaken and disgusted. Save yourself the trouble and avoid Chicken Cottage at all costs. I wish I could give zero stars but there is not an option for that.

Terrible food, cash only. Don't waste your money.

Overpriced for tasteless food which is cooked in dirty oil. Would not recommend. Both veg and chicken option tasted very poor

Owner/ guy that takes order is incredibly rude. Very aggressive to customers. I would highly avoid this place. Really shocked at the customer service standards at this Chicken Cottage.

Awful customer service. As other reviews have stated owner likes to rip of customers by giving the incorrect change. Avoid at all costs. Also they take cash only (its 2022!) they are clearly tax avoiding.. stay away!!!

Tasty and satisfying food, but the staff (especially over the phone) can sound quite rude. A more friendly tone can make all the difference.

Wings are really nice but two stars due to one of the staff members was really aggressive to me front of other customers, which was really embarrassing. I just asked for one more sauce, he shouted at me and pointed at the wall look one sauce per meal..I just asked for one more sauce never said I wanted to take it for free I would’ve paid. The brother lost it. I believe his Ambala Ruby’s son. He needs to fix up on a serious level. Others have complained about him too. This “clown acting” from him needs to stop. The other members of the staff are really friendly.

I don't normally like fried food, bit the flavour and quality is just fabulous. There strap line says "All about the taste" and it shore is good. The staff are friendly and helpful especially the night manager, a really nice bloke. Take cash, they don't take cards.

regular customer, so amazing just wish they took card

Made me surprise told me that we are not taking card payment I have visited several time the same excuse I don’t know way has to check way stuff is very route I had to go all the way to cash Machine to take some cash

First time visited this place after being recommended by my brother. Top top quality!

First visit and very unfortunate to find a hair in my burger. Did get some kind of an apology which again does not make up for this. It is what it is !

Burger is best here quiet reasonable price and very helpful staff

bossman said he will hunt me down if I don't leave a review. Good bossman and good chips

Very rude and unprofessional staff.

High quality service and food. Despite moving to Loughton, we still order from here, either food to be delivered or we pick up the food from here. Burgers and spicy wings are loved by all the family. It’s great that I have the choice for healthier option like the plain grilled chicken. The other flavours of grilled chicken are nice too. The chicken wraps are also loved by my son. No one else does chips like them. Very delicious. It’s a nice treat when I don’t feel like cooking.

Used to be decent wings but lately they have put the prices up and changed the wing pieces to mostly the flat wishbone ones. So you get less for your money. Would not recommend this place. Go to Morleys

I wish I could prepare and make chips like they do, very crispy yo perfection, chicken wings, perfect, chicken burger perfect. Everything is tasty and fills that gap. Not easy to park.

"Only cash, boss!" We still have Covid-19 and you only accept cash. What's wrong with you?

My favourite is the periperi powder on the chips 🍟😍