Based on 2.488 opinions finded in 3 websites
Based on 2.488 opinions finded in 3 websites
Opinions
Service was slow and food poor quality. Peas must have been cooked days ago they were like rocks. Quite a few things on the menu were not available. Won't be rushing back.
Rebecca Lee . 2024-11-16
MORE AT Google
This pub is a hidden gem and I love that it’s very tranquil! It’s calm, relaxing, absolutely beautiful vibe. Michelle made me feel at home 💞 Stunning views and the food is absolutely fresh and delicious. Thank you 🙏
shereen abbas . 2024-11-16
MORE AT Google
Amazing pub with a fantastic view. Staff were lovley and welcoming. Will be coming back when next in Wales
Terry Collier . 2024-11-14
MORE AT Google
The Ty mawr has a lovely atmosphere and the food is great! We were served by Michelle , who couldn’t be more helpful & welcoming. Defo worth a visit.
Ella K . 2024-11-08
MORE AT TripAdvisor
We had a great time and lovely meal, with the lasagne and homemade kebab Michelle offered great service, would definitely visit again!
Jade L . 2024-11-08
MORE AT TripAdvisor
Great setting, great food, great service from Michelle. All round very good.
Mike Banfield . 2024-11-08
MORE AT Google
Lovely atmosphere with warm open fire on a dingy evening. Good menu and drink options. Pie lovey, steaks not the best but OK. Puddings fab! Highlight was the service. Michelle was fantastic. Professional, friendly and attentive service and encouraged our disabled daughter to order her own food and engage in conversation. Able to use my Taste Card so 25% off the bill. We will return. Thank you. 😊
Lisa T . 2024-11-07
MORE AT TripAdvisor
Party of five arrived for food. Ordered food via the QR code on the menu. First problem was that multiple dishes people wanted were not available. A vegan member of the party ordered the only remaining dish available to him, but after we'd paid and were waiting for the food a member of staff came out to inform us that it was a lunchtime option and also not available. We had to cancel the whole order and go elsewhere. Unfortunately this isn't my first negative food experience at Ty Mawr and there appears to be an underlying problem that needs resolving. Many friends and colleagues have also had problems ordering food there and it has acquired a bad reputation locally. This isn't a criticism of the staff who were all polite and professional.
Rhys Evans . 2024-11-04
MORE AT Google
Fabulous food. Good variety of ales and lagers.....highly recommended.
Andrew John . 2024-11-02
MORE AT Google
Lovely service from Michelle ! Great good and atmosphere. Had a lovely time for my mims Birthday lunch. thank you . The food is always great quality
michelle m . 2024-11-02
MORE AT TripAdvisor
Lovely staff and good honest food - mushroom soup starter was amazing!
Fred Hill . 2024-11-01
MORE AT Google
The burger was terrible! portion size was tiny and well overpriced probably the only place that serves 3oz burgers instead of your 4oz quarter pounders you get everywhere else disappointed would be an understatement!
tom jones . 2024-10-29
MORE AT Google
Lovely atmosphere, good service , good quality of food . Tasty gravy . Efficient staff. Recommend Michelle as a waitress.
Neena p . 2024-10-27
MORE AT TripAdvisor
The service and food was great. The pub was very busy so food was a little longer coming out, we didn’t mind. We loved the magician that came to our table, that was a great touch and he was very good! We are booked for Christmas Day and are looking forward to it 😃
sue3872 . 2024-10-26
MORE AT Google
Great location, great food, kind staff!
Luca . 2024-10-20
MORE AT Google
Very poor lighting on Table.nine , food was fine.
Philip McKay . 2024-10-20
MORE AT Google
Great good quality food, drinks and service.
Andree Griffiths . 2024-10-15
MORE AT Google
A foul stench of sewage. We did not stay. Until it’s fixed the place should be closed. The manager seemed almost oblivious of the problem saying it was a maintenance issue and they needed to clear the muck.
Bert Iles . 2024-10-14
MORE AT Google
Very good food and service, our waitress was very friendly and enjoyed a laugh with me and my family whilst taking orders. She was also very happy to help with all my father's dietary requirements.
Kate Beasley . 2024-10-13
MORE AT Google
We have had a few Sunday lunches over the past few weeks and they have been very tasty on every occasion. Michelle and Ieuan have served us during our visits. They are welcoming, friendly, efficient, and provide a great service. Highly recommended.
James Thomas . 2024-10-13
MORE AT Google
Lovely service from Michelle. Thank you
Lesley Allen . 2024-10-10
MORE AT Google
Lovely family lunch at the Ty Mawr. Excellent service from Michelle.
Kay Wallace . 2024-10-10
MORE AT Google
Lovely place. Couldn’t fault the service
KyHazza . 2024-10-09
MORE AT Google
Fabulous pub in Lisvane spectacular views over cardiff large garden.
Patricia Troake . 2024-10-06
MORE AT Google
First time visit here today. I booked the day of so there was an issue with seating. But they accommodated us in the bar. We were sat on bar stools which wasn’t the greatest but it was ok. Food was delicious, really reasonable prices, and the views were spectacular. We will come back again.
Danielle Thomas . 2024-10-06
MORE AT Google
Amazing location, very tasty food. Had Hollie as a server and she was fantastic
Zara Boe . 2024-09-29
MORE AT Google
From entering with a staff member greeting us with a smile to exiting with a friendly goodbye our whole experience was a delight ! The staff are all very friendly, the food was delicious!
Rachel Crowe-Stewart . 2024-09-24
MORE AT Google
We thought that the service was average, nothing about the waiter was particularly special. The food that came was absolutely terrible. I ordered the vegetarian tart, and my partner ordered the pork roast. The pork roast was meant to come with stuffing and crackling which we ended up having to chase as it didn’t come with the dish. The stuffing that came looked like it had come from Iceland or Poundland frozen section. The food tasted awful and we regretted coming here.
Katie Baker . 2024-09-16
MORE AT Google
Very slow food service . Shame it's a lovely pub, great kids play area outside and staff friendly. Been there twice and waited well over an hour for the food to come after ordering it
Tracy Creighton . 2024-09-16
MORE AT Google
We moved to Cardiff recently and i was looking forward to visiting this pub often. The view is beautiful, and the kids playground is great. So I was really disappointed about the rude welcome. We wanted to eat some food and the woman behind the bar huffed and rolled her eyes. Maybe she'd had a bad day. She told us we couldn't sit outside because she didn't want to bring the food out. I smiled nervously and felt so uncomfortable with this exchange. I wanted to leave to be honest. Terrible welcome to what looks like a nice pub.
Katie Thomas . 2024-09-14
MORE AT Google
Great view for cardiff and nice interior. good selection of food and drink. They are often busy or booked out so definitely suggest booking. Good amount of outdoor seating and play park for children.
Stanley walling . 2024-09-14
MORE AT Google
We had our wedding day at Ty Mawr and the whole day went perfectly. The venue looked great, each aspect of the day ran smoothly and transitions were seamless thanks to the staff. Its a relaxed venue and whilst shared with the public we didn't notice this on the day at all. We would 100% recommend the venue looking for a relaxed and intimate wedding venue.
Liam & Ella . 2024-09-09
MORE AT Google
Wonderful, inviting atmosphere. A friendly welcome from team who provided great service throughout my visit. Food was great and quick and I am looking forward to coming back! Highly recommended!
HASL . 2024-09-05
MORE AT TripAdvisor
What a great lunch me and my partner had yesterday! The team were really friendly and personable and the options on their lunch menu was great! I had the tenders and fries and it was really well presented and great value for money! This was my first time visiting the venue and I am really looking forward to coming again to try something from their main menu!
Christopher H . 2024-09-04
MORE AT TripAdvisor
Such a wonderful spot. Amazing views. And the food was delicious the staff were very friendly and welcoming. And The new manager Mike is doing a great job. Highly recommended
Dave D . 2024-09-04
MORE AT TripAdvisor
Lovely Saturday lunch! Food was stunning, well presented and served really quickly. Our server was brilliant and the young boy who gave us our food was super friendly
Alicia16x . 2024-09-04
MORE AT TripAdvisor
Absolutely beautiful place , food was amazing , atmosphere was lovely , I really enjoyed my visit here
Katharine-jenna Bevan . 2024-09-04
MORE AT Google
Lovely location. Food was good and came quickly. Great pub!
Spectreboy 51 . 2024-09-04
MORE AT Google
Beautiful place just outside of Cardiff with a big beer garden and great play area. Food was lovely and the service was good. We'll definitely be going again and again.
Sam Wright . 2024-09-04
MORE AT Google
Beautiful place to visit , food was delicious and staff amazing and friendly and very helpful , the new manager Mike was also lovely
Katharine Jenna B . 2024-09-04
MORE AT TripAdvisor
I don’t normally font write reviews but I was so disappointed with the Burger I had this evening. It was dumped on a plate with fries , no salad, no taste at all, cheese was tough no bacon that I could see. I mentioned that I was not happy to the waiter who said he was sorry and walked off and no one came to get feed back. Not good. It was over £15.00 , Burger King would have been better
Debbie Collings . 2024-09-03
MORE AT Google
Stunning location with amazing views, good outside area with plenty of seating and a play area. The food's average, service slow and often long queues at the bar. The hanging baskets and raised beds are all dead. Needs more care and staff as it should be a gem
Suzanne Compton . 2024-08-27
MORE AT Google
Attended wedding nice venue friendly staff
Garry Delemore . 2024-08-26
MORE AT Google
Great out of town pub, more about eating than having a social drink although I'm sure its different when the suns out - food was good but service did struggle as it was quite busy
P B . 2024-08-18
MORE AT Google
This evening was our first visit, a family of 4, 2 adults and a 5 yr old and 6 yr old. As a family dining out this venue did not disappoint, from the moment we pulled up in a very generous car park and saw the views we were already very impressed. We were greeted at the entrance by a lovely member of staff who promptly showed us to our table (booked in advance) with a smile and welcoming attitude, she explained the menu to us and left us to get comfortable. We ordered all our food without any issue at the bar again by a very friendly member of the team who was very patient and prompt. No waiting at all. All our mains arrived together and were beautifully presented. They were quick to arrive, within 20 minutes ( much to our daughters disappointment, they wanted to play in the park) and the food served was absolutely beautiful. I had the ribeye steak, partner had burger and children had fish goujons. The meals were a really good size and filled us all nicely. We were left alone while eating our food which I really like. There's nothing worse than someone coming and asking if everything is OK with your meal when you have your mouth full. There were staff around if I felt the need to raise a concern. The meals were all hot and eaten by everyone with no complaints. I requested another side of peppercorn sauce because the sauce is hands down the nicest peppercorn sauce I have ever tasted and was enjoyed by all of us dipping. The extra sauce was delivered within 5 minutes of ordering without any complaint or frustration. The dessert was delivered within the same speed as the mains and again, the standard was something else, my partner had the chocolate dome which is definitely worth visiting again for! All in all a really good experience, the nicest food we've ever had eating out as a family, really nice friendly atmosphere and those views! 😍. The staff never stopped, they were all so busy, it seems to be a really popular place and I can see why. The staff were friendly, attentive and had time for a chat, I apologise the only name I really remember is Leyon I think, he was amazing, everytime we went to the bar to order he would instantly stop doing what he was doing and be there to serve, ensuring there was no waiting around. All of the staff were friendly to our children and even came looking for us to give my daughter a teddy that she had left behind. There were games available at the entrance to keep children entertained (not that they had time to get bored with service being so quick!) Even binoculars that gave my girls great pleasure in using to see Over to Cardiff bay. We were definitely be back, we were made to feel really welcome and feel like we ate some real good quality food tonight. Thank you all for making our first visit such a pleasant experience. Just to touch on a review left earlier by someone who states that anyone leaving a good review probably grew up with a mother who couldn't cook I'd like to confirm that my mum was an amazing cook, but I think she would agree that this place is completely different level of good food.
Emma Denatale . 2024-08-17
MORE AT Google
We got married at Ty Mawr. It was a wonderful day at a fantastic venue. Helpful staff, especially Emma, who was communicative and flexible throughout. Higholy recommended.
geraint morgan . 2024-08-14
MORE AT Google
The venue in a great position. The day we went it was sunny and warm. However not enough staff to serve outside so sat indoors.
denise langman . 2024-08-13
MORE AT Google
Nice little place. Nice for children to play. Just make sure ur handbrake is on so you don't roll and hit another car. But Nice staff. Lovely food. Price wise 3 adults 2 children mains pudding drinks £83 not bad. X
Dee Dee . 2024-08-11
MORE AT Google
Michelle served us and was absolutely amazing! Couldn't have done more for us! What an amazing service 👏
Daniel Holland . 2024-08-10
MORE AT Google
Fabulous meal at Ty Mawr today, lovely cheerful service from Michelle and the food was gorgeous. The chorizo truffle Mac and cheese was an excellent choice - we will definitely be back. Thank you
Christine Thomas . 2024-08-10
MORE AT Google
We had a wonderful evening at the pub tonight for my grandads 80th birthday. The staff are all extremely friendly and welcoming, they are engaging with everyone from the older members of the family to the younger ones and very considerate of our family who have autism. The food is amazing and they are very accommodating if there is anything they can change on the menu to make your experience better. Michelle is so kind and was there for our every need. Thank you for everything you made our evening.
Shannon Cleary-Richards . 2024-08-09
MORE AT Google
Stunning location and views and classic pub interior.
Nicola Rogers . 2024-08-09
MORE AT Google
Not the same place as it used to be … staff wearing Nike lounge shorts (very poor standard) food very average. It’s good for an outdoor pint but that’s about it.
Emily Hill . 2024-08-09
MORE AT Google
Fantastic food and atmosphere, even on a rainy Thursday afternoon. We can’t wait to come back in the sun and take advantage of the beer garden!
Emma Blackburn . 2024-08-08
MORE AT Google
Love the Ty Mawr… great friendly staff 😊😊😊
Gareth P . 2024-08-08
MORE AT Google
Michelle was super friendly and helpful
Poppy Heslop . 2024-08-08
MORE AT Google
A great pub in a beauty location. Our server Michelle was extremely helpful and friendly. The food was enjoyed by all. Thank you for making a birthday meal feel special.
James Morris . 2024-08-08
MORE AT Google
Attended a family wedding here most people had the beef dinner was lovely nice little venue for a small intimate wedding
Jason Whittle . 2024-08-06
MORE AT Google
Lovely views and huge gardens overlooking Cardiff from height in Lisvane. Be great for kids to run around
Nigellus Latin . 2024-08-04
MORE AT Google
Love this pub, lucky to have it as one of our locals !
Julie Hale . 2024-08-04
MORE AT Google
The venue is amazing for small, intimate weddings. The staff worked as a well-oiled machine to make everything seamless and as stress free as possible. They set up the tables and sorted the celebrants and officials. The venue is lovely with a barn like appearance. Lovely fairy lights twinkle in the beams above ones head. Highly recommend.
Ceri Whittle . 2024-08-04
MORE AT Google
Myself and partner had our wedding at the Ty Mawr last week, and everything was perfect from start to finish! We have visited many times before for food and drinks, and always loved the laid back vibe, which is something we wanted on our wedding day. Emma is a fantastic planner, and was able to carry through the laid back approach that we were after. She was very attentive from the get-go, with brilliant and timely communication, and her eye for detail is impeccable! I must admit I was fairly vague with how I wanted the decorations etc, but Emma pulled it all together and made it even better than we could have imagined! She dressed the room beautifully, and gave us such magical wedding. The day went together seamlessly and was beautifully organised, the food was fantastic, the DJ was a real hit, and many of our guests commented on what a fun, relaxed experience it was! The price of hiring their function room is so so reasonable, there really is nothing to complain about at all, and we can’t wait to come back and reminisce a wonderful day! From the bottom of our hearts - Thank you Ty Mawr!!
Shannon Cole . 2024-08-03
MORE AT Google
Only had drinks great place with quick service and friendly staff
nathan summerhayes . 2024-07-29
MORE AT Google
Food ain't great, fish n chips ,fish was nice yet literally hardly any chips. I'd go as far as to say about 20 chips and they were hidden under the fish
andy m . 2024-07-29
MORE AT Google
First time visit Sunday lunch was the finest dinner I've had for several years, the service very good but the food both meat and vegetables were cooked to perfection both tender and moist the Yorkshire pudding which I'm not particularly fond of but it was truly scrumptious I would recommend this establishment to anyone
Kevin Birch . 2024-07-28
MORE AT Google
Michelle was a fabulous waitress. The sea bass was amazing.
Rachel Rodgers . 2024-07-26
MORE AT Google
I wanted to love it. Food was good, atmosphere was fantastic but the employees treated me like I was an inconvenience. Maybe it was just an off day.
John Rogers . 2024-07-23
MORE AT Google
Had an amazing meal with the most happiest and professional waitress named michelle. She was amazing. Sonhappy and helpful
Carolyn Regan . 2024-07-21
MORE AT Google
Really disappointed, been before and it was great, but this time the food was disappointing, it's a shame as it is in a beautiful setting.
Donna Robinson . 2024-07-21
MORE AT Google
popped in for Sunday dinner before travelling back home, had the trio roast dinner, was so lovely had such a good meal. Michelle was our server and she was so polite and friendly :) would recommend to anyone, thank you
Emily Temporal . 2024-07-21
MORE AT Google
Michelle was lovely, attentive with our drinks. Food was lovely, greeting at the door was lovely. All in all 5/5
ben chambers . 2024-07-21
MORE AT Google
Had a lovely meal here with family and Michelle our server was fantastic. Would definitely recommend!
Daniel Lock . 2024-07-20
MORE AT Google
John, a managerial member of staff, spoke to us disgustingly. He was unprofessional, rude, and condescending. Entirely disappointing from an establishment that we have visited for more than 5 years. It’s concerning if that’s the way that staff are led to treat customers.
Georgina Withers-Boalch . 2024-07-17
MORE AT Google
Not welcoming by staff. Told to basically go away because we hadn't booked. Very rude staff, no service. Didnt want customers 😕 Such a pity because the location is amazing. It could be so good but the staff on duty today were awful.
Caroline Lunn . 2024-07-17
MORE AT Google
Fabulous Sunday lunch. We’ll definitely be back.
Karen Midgley . 2024-07-15
MORE AT Google
Wow. Love this pub. What a lovely atmosphere, staff all friendly, food was fantastic. I was only having a main but ended up have 3 course! My fiance was blown away with how tasty ALL the dishes he had (3 course) were. Definitely returning to this pub. A1 service. Highly recommend.
Louise Turner . 2024-07-14
MORE AT Google
I have never encountered a restaurant or pub with such a cumbersome ordering process. I will not return here. We wanted to order bar food, such as chips, but were told it was too busy, despite only half the tables being occupied. There was absolutely no reason to refuse food service under these circumstances. The attitude of the staff was appalling, particularly the gentleman seating guests. We were informed that we could not be served food because we hadn't booked a table. To test this, we called from outside the restaurant, knowing it was only half full, and were still told we would have to wait an hour to be seated, even though it was obvious the restaurant was not full. This is absolutely unacceptable. It is such a shame because it is a lovely place that, under the right management, could be a thriving local business.
lee pedlar . 2024-07-14
MORE AT Google
Walked in and i was instantly met by head chef having a pep talk with an employee. Smack bang in front of the til. Loud and rude. I wanted to sit outside as it was a beautiful day which meant you had a different menu. You are not allowed the 2 course set price menu. So i had to pay more effectively. Waitress moaned about coming out as shes the only waitress on duty. Midday on a weekday. I offered to come back and collect myself from til as im only sat just outside the door. Told thats the only area i can sit as she wont serve anywhere else. Pretty dissapointed with this im a single parent ordering for me and son. I took him there as a treat to cheer him up after having his cast off his arm. I remembered the pub fondly and gave it a glowing review. Tbh you ruined our visit a bit. Not sure if id consider you again as youre quite expensive, not overly friendly and we tend to visit on days of good weather specifically to enjoy view and sit outside. P.s waited 40 mins for food we only ordered burger and fries each. Had two desserts they were delicious son had a chocolate bomb with ice cream and i had a cheese cake. X2 coke on draft Total £45.60. Id of saved £16 pounds on dessert if id sat inside.
Stephanie Alexander . 2024-07-12
MORE AT Google
(Owner of Front Row Photography Cardiff) Was very lucky to shoot a beautiful wedding here in April 2024. Lovely venue, great staff, and beautiful views. I can't wait to shoot more weddings here.
Jordan McDonnell . 2024-07-09
MORE AT Google
good food friendly staff could increase efficiency of service a tad
Steve Evans . 2024-07-08
MORE AT Google
Food was great, service was excellent, atmosphere pleasant, staff were lovely ,and the view of the countryside was great, A high class venue.
Brynley Ellis . 2024-06-29
MORE AT Google
We've been before and enjoyed it. Then moved to Manchester. Upon a returning visit we thought we would come back to Ty Mawr to meet friends we havent seen for ages because of a previous good experience. Oh dear We had the table booked for half 6 and when ordering food, informed there were 2 large groups so expect a wait of 45 minutes - fair enough. An hour later, I asked where our food was and told "it's only been half an hour". Nope. She checked and said ours was next out. One person's chips were cold, my mixed grill was very dry and overcooked (I like it medium, most of it came out cremated), the cauliflower wings were so dry and burnt the next table heard the crunching! This morning my teeth still hurt from the crunching! I didn't bother complaining, the staff were clearly too busy and I doubt it would have achieved anything. We didn't bother waiting the 25 minutes for dessert, a mcflurry did the job thanks. Won't be back
Chris Cox . 2024-06-27
MORE AT Google
AVOID AVOID AVOID! 1. Wait time are ridiculous even though it was early evening and very quiet. 2. Microwaved food is not what you expect for the price. 3. Customer service is absolutely vile. Starters were nice although it was it over 40 minute wait for them. Nothing bad to say about them other than all the starters got served and were nearly finished before the 5 year old on our table got served her Garlic bread. We then had to wait over 40 minutes for our mains to come out. We had to ask where they were and miraculously the steaks came straight out but a sort wait whilst we waited for the rest. 2 steaks were ordered at a medium and they were tough and completely overcooked. We had a lasagna which was burnt all over the top and just completely inedible. The chicken burger was wet (cheap chicken doesn’t justify the price) with close to black sweet potato fries. The other two meals were a kids meal and a curry nothing much to say on them other than there was more than half left. We had three meals with a single bite taken out of and the other three over half left. We got offered to replace the meals but we declined as we did not fancy sitting there for an another hour for a replacement. We got three meals taken off the bill that was only because you could see the an issue with the food. I wouldn’t have left a review if the customer service wasn’t so awful. When we made a complaint about the food and to wait times we got told ‘well you had starters’. This would be a very fair response if the mains hadn’t been microwaved and then sat there waiting for each other. There is no excuse for the wait time at all, the standard of the food was not worthy of several long waits. The older lady manager needs to go back through training and learn basic manners. Her customer service is just absolutely disgusting and couldn’t even show remorse if she tried. Do not need a reply justifying the wait times and the standard of the food there is no excuse! We had to get a takeaway on the way home, you get a better level of ready meals from your local supermarket!
Lydia Burton . 2024-06-27
MORE AT Google
For the second time we were unable to have good outside because the weather could change !! This was last Sunday!!
JACQUIE BROAD . 2024-06-27
MORE AT Google
This is a lovely place to eat, and their cod and chips have got to be the best in Cardiff. Plus, the warm sunny weather made this an enjoyable afternoon, sitting in the beer garden with a nice ice cold cider.
Stephen Rees . 2024-06-27
MORE AT Google
Not a good experience. Lack of staff, lack of service and awful food for which we paid quite a lot of money. Will never eat here again.
Gillian Mercer . 2024-06-26
MORE AT Google
Called in for food, lovely setting, friendly staff and good food.
J t . 2024-06-26
MORE AT Google
I had the best Fish n Chips that I've ever tasted! The batter was crispy, the fish was white, flaky and delicious & the chip were cooked to perfection. Absolutely wonderful.
Philip Lalande . 2024-06-26
MORE AT Google
Friendly staff, great menu choice, excellent value for money & a terrific location
Helen Claire Howorth . 2024-06-25
MORE AT Google
Still one of the best views in the city but another pub that used to be renowned for its food now just shilling a generic chain pub menu
Mark Spearing . 2024-06-25
MORE AT Google
Very cozy ambience. Fast service. Delicious food. Big servings. Nice view outside.. Smooth booking experience on their website. We’ll definitely be back.
Kaymee Loraine Quesada . 2024-06-20
MORE AT Google
I had a 30% off voucher. Even with that incentive I wish we had gone to a burger van. We sat and waited about 20 mins before anyone acknowledged we were waiting to be served. The female server had zero personality. There was no welcome whatsoever. It seemed too much trouble for her to take our order. We waited for 30 mins for our food to arrive. The server did not explain that there would be a wait. The food was a joke. The fries tasted like they were oven cooked. There were about 12 of them. The coleslaw was served in a bowl the size of an egg cup. The burger was small and gave the appearance of being thrown together. I'm sure it was frozen and not fresh. My partner's Sunday roast was a joke. We had to ask for more gravy because it was so dry. It didn't look appetising or appealing to the eye and it tasted poor. No one approached us to ask if everything was satisfactory. At the end of the meal, it took quite a while to get the attention of a server. When our bill was presented, the server then walked off! We then had to get the attention of another server to take the cash. He walked off with the cash and we then waited 10 minutes for the change! There was no "I hope you enjoyed your meal and we look forward to seeing you again" You get better service in McDonalds. I felt sorry for the table of 10 sat adjacent to us. I hate to think what their bill was for a substandard meal. I can only suggest that if anyone gives this place 5 stars they were probably brought up by parents who couldn't cook. Even if I was sent a 75% off voucher, I wont return. A complete and utter waste of £34 (after 30% discount) ... I am pretty sure I'd get a better meal from a burger van (not that I've been to one). I will not be returning and doubt that the management will care because the place was jammed. If anyone wants to reach out to me, send me YOUR name, email address and a ref and I will send you my telephone number I have had a response. As I expected, the response was a 'couldn't care less' attitude. Don't worry Team, I won't be wasting any more of my money in your establishment, I'd rather suffer a McDonalds fayre than the food and service you presented. Thank you for confirming that there were other complaints that Sunday. That made me feel that my comments were warranted.
John Challenger . 2024-06-11
MORE AT Google
A fantastic pub for good weather days - clear views over Cardiff and further afield - lovely country pub feel - can be very busy on sunny days
Joseph Willis . 2024-06-11
MORE AT Google
An excellent venue plenty ofsoace to eat indoors or outside in the warmer weather dog freindly
Alex Waterton . 2024-06-07
MORE AT Google
Nice pub with a large garden and a lovely view. Perfect on a sunny day.
karowys . 2024-06-05
MORE AT Google
Just wanted to say ‘thank you’ to Ahmed who was outstanding and helped us to celebrate my daughter’s Holy Communion on 2nd June 2024. A big group of us had food and drinks and nothing was a problem for him! Emma originally helped with sorting out the booking- thank you Emma! We had a great day thanks to you, Kasia
Kasia Jones . 2024-06-05
MORE AT Google
We waited 45 minutes for a very mediocre, over priced lunch. My sausages and mash were overcooked and my companion's burger very uninspiring. Not a good experience.
Dayna Lewys . 2024-06-05
MORE AT Google
Gorgeous pub with a very cute little playground. The beer garden with views are lovely too! Everybody thoroughly enjoyed their food. Very minor issue with one of the meals, but this was gracefully rectified right away. Looking forward to our next visit
Clare Craig . 2024-06-04
MORE AT Google
Had the misfortune of taking 6 of my family to Sunday lunch. (2nd June) Booked for 12:30. Drinks order taken at 12:45 served 13:00 Food order taken 13:15, served at 14:00 (despite having to go and chase) Decided that we wouldn't bother ordering more drinks due to the wait. Decided also that didn't have time to wait for desert as we had waited a further 15 minutes for the waiter to take our our despite saying he'd be back to do it in 2 minutes. As usual with these places, not enough trained, experienced staff to deal with the volume of people. The queue for people just wanting just drinks was out the door. It totally ruins a family day out as all people end up talking about is the poor service. Spoke to the manager on the way out to express our disappointment with quality of service and food but was verbally insulted buy him in front of other customers for my comments. Won't be going back.
Paul Williams . 2024-06-03
MORE AT Google
Haven't been here for ages because the last time they left us 2hrs without our food order. This time they've decided not to serve food outside. Rude staff who couldn't care less. Shambles of a pub Such a shame it's lovely but they literally can't run a tap.
Lewis Tucker . 2024-06-01
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South Wales
2009 Opinions
Staff are friendly. Good atmosphere. Beer Garden well maintained. Meals are good value. Recommend Steak kidney pie and chips.
2179 Opinions
Rob, Tyrone and David were so friendly I felt so at home here in fact I think I will never leave
4512 Opinions
Nice helpful staff, food is really good and great value. Toilets aren't that good and when I went the lift wasn't working and the disabled toilet on the ground floor was dirty.
902 Opinions
Ordered a jacket potatoe, chips were given. No fried onions or tomatoes as the menu states. Extremely short staffed. Miserable dire atmosphere due to the fact they are closing down soon. Noone came to ask if everything was OK. Food poorly presented and luke warm. We feel ripped off. Hoping it gets taken over and turned around. Waste of money.
3 Opinions
Waited 10 mins to get served while the girl serving went to wash some dishes ... only 2 of us in queue 3 staff there fussing doing nothing in particular give up in the end didn't bother...