ty mawr in Cardiff

The setting is incredible. The exterior and interior are really lovely, the staff polite and pleasant. The food let it down, for me. I ordered whitebait as a starter, it was very overcooked and very smelly. I couldn't eat more than 1. Thankfully I thought, I'd ordered some thick cut chips, described as skin on. No skin. They were thick cut but really pale and dry. And some undercooked in part. Latte very weak and tepid. The dessert saved the day...delicious cheesecake with cherry compote. My friend ordered a sandwich which was very full, in fairness, but the bread was 'normal packet sliced, it seemed. The sandwich fell apart but she enjoyed. Her dessert also saved the day, a sticky toffee pudding. Her mocha was also very strange and tepid. Will we go back, I don't think so.

30% off appeared to mean 30% LESS FOOD. i.e 1 slice of carrot, 1 slice of parsnip etc and what food was on the plate was very poor. Lots of missing items...No crackling with pork, no 'pie' with lamb, there was black plastic served with the turkey.! They took the price of 2 mains off the bill. They were very busy and obviously ' stretched the food out.'

The starter was nice and tasty, but the main was very disappointed.

Lovely venue, lovely atmosphere and great staff, but woefully understaffed. 20+ minutes for 4 drinks, 35 minute wait for dessert (before going to bar to chase), took almost 2.5hrs for a family of 4 to have 4 mains and 2 desserts. Real shame and not the fault of the attentive staff who were doing their best.

Very good service. Food pricey. Chicken, leek pie nothing special. Fish and chips good. 30% discount on meals helped. Lots of children for early evening.

They struggle with busy days, which unfortunately have been the only days I've visited. You feel like a nuisance (and sometimes you're told you are!) The location and beer garden are really lovely and the one time we were able to get some food it was good.

Very good food and service. Nice atmosphere with no annoying background music.

Shocking.If you have an establishment that large you need too have the staff on duty to cope.And management who don't walk past you and ignore you.A Two course meal should not take Two hours and 48 mins .And the customer should not have to find the menus go searching for the wine ordered and sit for an hour with dirty plates infront of them,and wait an hour between courses. I have been in the catering trade.And I can honestly say never expected my birthday celebration lunch turning out to be very embarrassing infront of my family and friends. First experience here won't be returning. The only speedy process of the whole experience was asking for the bill and paying.

This review does not serve as a reflection of any hospitality service or the quality of food & drink, it is purely a reflection on service received from admin/management regarding trying to book use of their function room. I would have to strongly recommend not considering this venue's function room for any type event due to the shockingly terrible and unprofessional service my partner and I have received. We have been waiting over two weeks for a reply back after confirming interest in booking the function room for our wedding venue the lack of response has meant it will cost us money (due to the non refundable deposit for booking the registrar) We visited the function room twice to view the space, get information on prices, availablity etc and after finally being able to meet with the events coordinator, we confirmed by email on 9th February that we would be interested in booking the discussed date for our wedding. We received a reply back two days later, confirming that Ty Mawr have held the date for us and I was instructed to book a registrar and confirm timings for the ceremony, before Ty Mawr could send me the deposit link to secure the date. I booked the registrar within 30 minutes and I responded back to confirm the details of the ceremony booking and asked for the deposit amount and link. We still have yet to receive any form of a reply from the venue despite chasing Ty Mawr on 6 occasions (3 times by email, 3 by phone) Two of the times I called, it went to voicemail and I was asked to leave a message for them to respond back to but they never did. The 3rd time, the call was answered and I was told the necessary person who could send the deposit link to me was off that day and that they would put a note for them to contact me the following day but we still haven't received anything at all. (I did not receive any form of an apology or explanation for not having a response for over a week). I am very disappointed by this outcome and will not be recommending Ty Mawr for event booking.

The staff were very good with allergens. They asked about food allergies immediately and confirmed that the kitchen had been wiped down when we explained that Wood member of the party had a nut allergy…… Not many places do this, so I was grateful for their attention and care for the person with the allergy to nuts…. I would definitely go back here again for a quick pub Meal

Setting is amazing as always, so too the service. Unfortunately let down massively by the food. Paying £17.50 for a burger that isn't even seasoned? A shame...

Service was poor we waited 45 minutes for our main course. There didn't seem to be enough staff on.

Michelle was a lovely member of staff. Why do restaurants serve hot food on cold plates? Surely that’s the easiest thing to get right? My pie pastry was rock solid and carrots ( 2 slices) very limp. My wife’s chips were warm ish and didn’t taste freshly fried. Disappointing sorry.

Great view over Cardiff, and plenty of outdoors seating for the sunnier days.

Busy night. Staff rushed. Main courses slow to come and tasted like they had sat around for 20 mins before we got them

Lovely venue, food of poor quality and meagre.

Good food, great views on a clear day.

Ty Mawr is a beautiful pub with a lovely varied menu. Food is yummy and the staff are always friendly.

Thanks to all the team for a great night! Had lovely service and food! UPDATE: Another fantastic evening had here. Great service and looks like they’ve just had a new menu, everything was wonderful!

Table of 5, everyone had complaints over the portions and quality of meal. Soggy veg, concrete-like pastry, burnt steak, rubbery mash and a dribble of peppercorn sauce provided with the mixed grill. Only 3 staff that we could see, looking after customers, leading to long waits for being seen and getting bill. Food came out quick, but that's not a positive in context, given the issues we had... Complained to manager about poor quality of meals, rather dismissive but they did take care of bill, credit where it is due.

New menu is great! The staff were very welcoming and accommodating, will definitely be back

Turned up, around 3 tables full, we were told that the place was fully booked and couldn't accommodate a party of 2.

Fantastic food and great service

Come for Sunday lunch yesterday, roast sirloin of beef was amazing, service was quick despite being very busy, would highly recommend this pub to friends and family. Thanks and see you again soon.

Love the Ty Mawr. Love the new menu. Lovely and clean . efficient service. Fab food. Ticked all the boxes. Can’t wait to return

Fantastic service and great food

Visited for grandmother's birthday and had a wonderful time. Servers were very helpful and even came out to sing happy birthday when bringing dessert out. Thank you

I used to love coming here but it seems to have gone downhill. The actual pub itself is lovely - gorgeous building and grounds but the service really lets it down. We had a table booked early evening and after going up to order, we found out that 3 of the dishes we wanted were sold out. It was a shame this wasn't relayed to us when we first sat down. The staff weren't hugely professional - speaking amongst themselves whilst you were waiting to get served and the manager was eating her dinner standing up at the bar. The roast dinner was perhaps average, with very dry beef and potatoes. In my opinion it was what was left from the day and put in the microwave for 3 minutes. Still a nice beer garden and interior but not sure I'd come back again for food.

A warm pub with a nice Sunday lunch atmosphere, good food and friendly staff. There's a great view over Cardiff and my daughter loves playing in the garden and in the playground there.

Friendly staff, great menu choice, excellent value for money & a terrific location

Very nice location. Amazing views Staff is very kind and food very good Prices are a little bit expensive compared with other pubs but it is probably better quality as well. Definitively a must visit place

Lovely location and pub. Staff were friendly and attentive. Food was delicious. Will definitely visit again.

Great friendly staff and good food

Delicious food, friendly service and affordable prices. Best pub in North Cardiff

Excellent food and prompt, attentive service although very busy! Hollie was superbly efficient and extremely helpful!

Great location and better food, service was first class, would definitely recommend

First time visit.. nice inside and out.... Countryside location.

Very disappointed with this establishment. They have a lovely pub and lovely views but are poor on helping their customers to have a good experience. I won’t be going back there for food as I’ve been let down over my chosen dessert 3 times now (!) and given no compensation in any form for them not having it. It’s a cheesecake that sounds delicious and is on their menu and each time I’ve asked for it ( on different days and times ) they have ‘run out’. The second time they ran out, my hot drink was supposed to be on the house but put they charged us for it- we only realised once we had left. The third time I was given nothing but a slice of lemon in my tap water. Not only that but one of their drinks on their menu which I fancied is no longer served! Very poor. I would hope an establishment would do all they could to make up for a disappointment with their food.

Excellent service from Michelle and the food was brilliant! I’d definitely recommend

Beautiful Sunday lunch well worth a visit friendly staff.

I contacted the Ty Mawr to see if they could fit a large party in at very short notice. A close friend died on Boxing Day and we wanted somewhere to meet up with his family to support them and each other and have somewhere to share stories. The Ty Mawr were fantastic, finding us a space where we could sit together away from other customers so it was private, so there could be tears, chat, anecdotes and laughter. It was so appreciated by us all - giving us somewhere to be together at such a sad time. Many thanks, especially to Michelle, who managed to accommodate us on the day and at the time we requested, and treated us with so much consideration and respect. All the staff were great, and the food and drink were as usual excellent.

Absolutely brilliant breakfast with Santa. We were a few families together and so a large table but the pub happily accommodated us and let all 7 children visit Santa together. He was the best Santa I have seen and amazing with the children. Breakfast was a cooked breakfast but high quality and large portions. I’m looking forward to booking us all in for next year. It was great having it close to Christmas as it felt so festive. Priced very well and didn’t feel ripped off.

Lovely country-style pub, with a great cozy atmosphere and amazing views over Cardiff. We had a great service with no delays on one of the busiest days of the year (Christmas eve). Food was good quality, and they serve proper pies 👍 thanks to Michelle for hosting us and making us feel so relaxed!

Breakfast with Santa was fantastic! Breakfast was yummy, staff super friendly! Manager greeted us which was lovely. The Santa was brilliant interacted with children defo would have paid more. Pub has a great vibe.... would defo return for a nice evening meal.

This place is a gem! Views are incredible! Food was brilliant! Best sausages I've had in a long time. Will be back next week. Treated very well by the staff. Thank you to Esmê who served us.

Food we were charged for extra pigs in blanket and cauliflower cheese which came after we had finished meal and the sea bass meal was very cold and even the waitress agreed wouldn't go back

Worst Christmas dinner! Tasteless fish and turkey dinners. Christmas pudding inedible, tasted awful.

Each time I come here the is service is great and the food is always lovely! Good prices for the quality food you get. Michelle was such a lovely and helpful waitress.

Fantastic pub. Staff were very accommodating and friendly. Good menu and drink choices. We had a great time will be back again.

Cosy pub with good menu and service.

Lovely hot food and service brilliant. served by Michael who went above and beyond for us

Great food, great service. Cosy atmosphere. Reasonable prices. Highly recommend ☺️

Fantastic service, great choice of food and tasted lovely. Lovely decorations and atmosphere.

We were greeted in a warm & friendly manner. The pub was decorated perfectly for the Christmas season. Our festive food was delicious & plentiful. The Christmas pudding was amazing. Overall a lovely experience.

Very relaxed environment- quite a simple menu- food was hot and tasty- Staff were lovely and service was very good, although we did have to wait a while for our dessert. We were seated by the fireplace , which is probably lovely in winter but without the fire glow the area was quite dark- it would benefit from more warm lighting to make it more welcoming. That being said, it was a relaxing lunch to catch up with an old friend.

Lovely setting for a family lunchtime meal, beautiful food and fabulous views. We sat by the log fire which was cosy. Service was excellent, will visit again.

Michelle was absolutely brilliant! Made a meal with three very young children/babies so much easier and enjoyable. She couldn’t do enough for us. The food was also great as per. We brought some family who have travelled down to visit and this was will be our new go to. Thank you!

We can for a Christmas meal, which was delicious and had great service from Michelle!

The food was lovely and the service even better- Michelle was a great server and we felt right at home. Will be coming again!

Great food, lovely atmosphere. Waitress Michelle was very attentive! xx

I Hadn’t visited here for a number of years after moving away from the area. It was great to see the pub in fantastic condition and still in a great setting. Nice atmosphere and cosy fires. Friendly staff who were very attentive. The food was also excellent and served without any hassle.

Lovely food in a nice setting and professional staff great value highly recommended.

Our wedding was intimate, romantic and perfect. The food was fabulous and the service great.

We had a lovely Sunday roast and dessert at the pub, Michelle served us and she was lovely! Definitely recommend coming here whatever the occasion!

3 small gripes- lipstick stain on a glass, an underfilled pint, and £1.50 for 2 onion rings is a bit steep.

Opening times online are wrong. Showed up and it was closed

Unfortunately due to a power cut we only had our starter, it took 40 minutes for staff to notify us that we may not have the main course. I realise it was a difficult situation but better communication would have been appreciated. It was so late that we could go to an alternative venue.

Service was slow and food poor quality. Peas must have been cooked days ago they were like rocks. Quite a few things on the menu were not available. Won't be rushing back.

This pub is a hidden gem and I love that it’s very tranquil! It’s calm, relaxing, absolutely beautiful vibe. Michelle made me feel at home 💞 Stunning views and the food is absolutely fresh and delicious. Thank you 🙏

Amazing pub with a fantastic view. Staff were lovley and welcoming. Will be coming back when next in Wales

We had a great time and lovely meal, with the lasagne and homemade kebab Michelle offered great service, would definitely visit again!

The Ty mawr has a lovely atmosphere and the food is great! We were served by Michelle , who couldn’t be more helpful & welcoming. Defo worth a visit.

Great setting, great food, great service from Michelle. All round very good.

Lovely atmosphere with warm open fire on a dingy evening. Good menu and drink options. Pie lovey, steaks not the best but OK. Puddings fab! Highlight was the service. Michelle was fantastic. Professional, friendly and attentive service and encouraged our disabled daughter to order her own food and engage in conversation. Able to use my Taste Card so 25% off the bill. We will return. Thank you. 😊

Party of five arrived for food. Ordered food via the QR code on the menu. First problem was that multiple dishes people wanted were not available. A vegan member of the party ordered the only remaining dish available to him, but after we'd paid and were waiting for the food a member of staff came out to inform us that it was a lunchtime option and also not available. We had to cancel the whole order and go elsewhere. Unfortunately this isn't my first negative food experience at Ty Mawr and there appears to be an underlying problem that needs resolving. Many friends and colleagues have also had problems ordering food there and it has acquired a bad reputation locally. This isn't a criticism of the staff who were all polite and professional.

Fabulous food. Good variety of ales and lagers.....highly recommended.

Lovely service from Michelle ! Great good and atmosphere. Had a lovely time for my mims Birthday lunch. thank you . The food is always great quality

Lovely staff and good honest food - mushroom soup starter was amazing!

The burger was terrible! portion size was tiny and well overpriced probably the only place that serves 3oz burgers instead of your 4oz quarter pounders you get everywhere else disappointed would be an understatement!

Lovely atmosphere, good service , good quality of food . Tasty gravy . Efficient staff. Recommend Michelle as a waitress.

The service and food was great. The pub was very busy so food was a little longer coming out, we didn’t mind. We loved the magician that came to our table, that was a great touch and he was very good! We are booked for Christmas Day and are looking forward to it 😃

Very poor lighting on Table.nine , food was fine.

Great location, great food, kind staff!

Great good quality food, drinks and service.

A foul stench of sewage. We did not stay. Until it’s fixed the place should be closed. The manager seemed almost oblivious of the problem saying it was a maintenance issue and they needed to clear the muck.

We have had a few Sunday lunches over the past few weeks and they have been very tasty on every occasion. Michelle and Ieuan have served us during our visits. They are welcoming, friendly, efficient, and provide a great service. Highly recommended.

Very good food and service, our waitress was very friendly and enjoyed a laugh with me and my family whilst taking orders. She was also very happy to help with all my father's dietary requirements.

Lovely service from Michelle. Thank you

Lovely family lunch at the Ty Mawr. Excellent service from Michelle.

Lovely place. Couldn’t fault the service

Fabulous pub in Lisvane spectacular views over cardiff large garden.

First time visit here today. I booked the day of so there was an issue with seating. But they accommodated us in the bar. We were sat on bar stools which wasn’t the greatest but it was ok. Food was delicious, really reasonable prices, and the views were spectacular. We will come back again.

Amazing location, very tasty food. Had Hollie as a server and she was fantastic

From entering with a staff member greeting us with a smile to exiting with a friendly goodbye our whole experience was a delight ! The staff are all very friendly, the food was delicious!

Very slow food service . Shame it's a lovely pub, great kids play area outside and staff friendly. Been there twice and waited well over an hour for the food to come after ordering it

We thought that the service was average, nothing about the waiter was particularly special. The food that came was absolutely terrible. I ordered the vegetarian tart, and my partner ordered the pork roast. The pork roast was meant to come with stuffing and crackling which we ended up having to chase as it didn’t come with the dish. The stuffing that came looked like it had come from Iceland or Poundland frozen section. The food tasted awful and we regretted coming here.

Great view for cardiff and nice interior. good selection of food and drink. They are often busy or booked out so definitely suggest booking. Good amount of outdoor seating and play park for children.

We moved to Cardiff recently and i was looking forward to visiting this pub often. The view is beautiful, and the kids playground is great. So I was really disappointed about the rude welcome. We wanted to eat some food and the woman behind the bar huffed and rolled her eyes. Maybe she'd had a bad day. She told us we couldn't sit outside because she didn't want to bring the food out. I smiled nervously and felt so uncomfortable with this exchange. I wanted to leave to be honest. Terrible welcome to what looks like a nice pub.

We had our wedding day at Ty Mawr and the whole day went perfectly. The venue looked great, each aspect of the day ran smoothly and transitions were seamless thanks to the staff. Its a relaxed venue and whilst shared with the public we didn't notice this on the day at all. We would 100% recommend the venue looking for a relaxed and intimate wedding venue.

Wonderful, inviting atmosphere. A friendly welcome from team who provided great service throughout my visit. Food was great and quick and I am looking forward to coming back! Highly recommended!