Based on 4.494 opinions finded in 2 websites
Based on 4.494 opinions finded in 2 websites
Opinions
Had steak it was like leather but did change it and second steak was good ,polite staff and friendly 👍🏼
Tom Wallace . 2024-10-15
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Lovely atmosphere and excellent service throughout the day..
Alex West . 2024-10-15
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Place was empty,,it was quite cold in there,,,.it was about 2pm,,.my Steak was cold,jacket potato was cold,,,they ‘cooked’ a new one but by time it came my friend was nearly finished+it was still cold!!.,both our steaks were chewy..we walked a long way as you are only Witherspoons who do steak now..could have had steak same price in miller+carter..
Jane T . 2024-10-14
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Tables were sticky and the menus were very dirty. I complained but the staff weren't bothered and shrugged their shoulders.
Gaynor A J . 2024-10-10
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Really quick table service despite it being a busy Friday night! As with all spoons - cheap and cheerful food, bargain drinks etc... nice little outside space at the front too
Alice Bowden . 2024-10-06
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Eggs a bit overcooked but overall enjoyed the breakfast
Andy Agius . 2024-10-06
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Bar opens at 08:00, handy for the Principality Stadium.
Roger Nash . 2024-09-27
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Best of the pack in Cardiff, hard working happy staff, good food with large selection of beers, best stock of craft ales compared to the other wetherspoons, most evenings will have manager's specials on food. All round good experience.
Roy Treweeks . 2024-09-27
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Food was poor and had to have third choice, some dishes unavailable
Sue Fedyk . 2024-09-21
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Called on for a quick drink, quite quiet as it was Thursday night but decent drinks as always
Jane Morgan . 2024-09-20
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never got to enter as it’s impossible to park your car anywhere sensible
Paul Vickers . 2024-09-18
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It was our last stop of a fantastic weekend in Wales. The Gatekeeper in Cardiff would be our final destination for a one last coffee before the long drive back home. In the shadow of that enormous stadium, it's a good enough spot but I have no doubt that match days might be a bit trying. The pub was OK, the staff were friendly enough and there were plenty of tables to choose from. The coffee was tasty enough, we drank up and said a sad farewell to Wales.
Braindamagedbaron . 2024-09-17
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Plenty of space to choose where to sit, bar was quiet so service was quick and friendly, the food was delivered promptly, and it was good.
Dave O . 2024-09-16
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Went for some food before attending the Uptown festival in Bute Park, had the all day brunch, didn't wait too long for the food to arrive, food was tasty but mostly just warm to some items being cold, it's a Wetherspoons so it is what it is.
Mike Sarl . 2024-09-16
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Good pub with plenty of seats in and outside the venue. It has a large variety of beers to choose from. Nice atmosphere here.
Simon Jenkins . 2024-09-12
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Your usual Weatherspoons in a nutshell… it’s Never going to win any Michelin stars for sure, but it fills the gap. The breakfast I had, was decently cooked, well presented and hot…. and didn’t bleed my wallet dry. The Day crowd start early in here, with people having a pint in hand at 0830 mid week.
Honest Gone . 2024-09-05
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Wonderful pub with a great atmosphere,Staff extremely friendly and drinks were well priced,Food was fresh and tasty.
Richard Lockley . 2024-08-30
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Shocking service at the bar, Friday afternoon and one young girl serving on her own, while other staff laughing and messing around in the kitchen area . What a joke
Mike Smith . 2024-08-30
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Food, great value for money well presented with friendly helpful staff.
Philip Anthony Williams . 2024-08-29
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An awesome freezing pint of guinness to be fair. Enjoyed just before the rugby across the street.
simon davies . 2024-08-23
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Just another typical Weatherspoons pub
Paul Steele . 2024-08-22
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This is what a service line for breakfast looks like
David Feeler . 2024-08-22
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We didnt partake of food although what we saw looked nice and smelt good. We had a fab time in the gatekeeper.
Jaci Davies . 2024-08-21
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Well it's a spoons, good beer at a good price. Again the food is ok but not as cheap as it use to be.
Chris Barratt . 2024-08-17
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Always an awesome time. Many places to sit and watch sports. In a great location.
ReviewItAll . 2024-08-16
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Good service, food and drinks delivered quickly, food nice and hot
steve england . 2024-08-11
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Classic Spoons , very large with a huge upper level, two outside areas and fancy toilets.
David Mordey . 2024-08-10
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A nice Wetherspoons. Food and drinks are cheap. I had the Chicken wrap deli meal with a drink. Awesome value.
Debra Reader . 2024-08-08
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Came for a job interview so I can't really comment on the quality or value for money, but the staff I did speak to were welcoming and indirectly did enough to calm the nerves I had.
Tommy McCarrick . 2024-08-08
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All good. One of my favourite Wetherspoons in Cardiff. Nice burger and a very good price for Stella 👍🏻
Graham Lee-Green . 2024-08-07
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Stayed open past 11 pm Tuesday eve. Decent bar staff. Kudos. A needed respite after walking for hours in the wonderful Bannau Brycheiniog
Liam Burford . 2024-08-07
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Food ok service greatwell it's weather spoons
MrJeff3 . 2024-07-27
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Shocking shocking service Ordered on the app. The pub was empty at time also Ordered my drink and waited over 20 mins for my drink not too arrive When and asked where the hell it was for the waitress just randomly chatting to a customer with no care in the world And what makes it worse look liked my drink and been drunken out off. Even customers said that Been drunken out off Fuming ain't the word Avoid at all costs 🤬😡😡😡
trinderb0 . 2024-07-26
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Visited here for the first time, and I have to say the food was stunning and cooked to perfection! I don't usually like travelling to Cardiff, but on this occasion I'm glad I did.
Nigel Shoemark . 2024-07-25
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As most Wetherspoons it's cheerful, cheap and sticky!
John Rogers . 2024-07-24
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This is just opposite Cardiff Arms Park Stadium so will be very busy on match or event days. The service was very good and the young man who served us went out of his way to help. This made the experience so much better. The food is standard across all Weatherspoons and is reasonably priced too. Definitely recommend this place
Chris Mcloughlin . 2024-07-23
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Good spoons, lots of seating some are om ground levels other's are upper but there is a lift. Great service , food came out hot.
Rachel AC . 2024-07-22
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Great food for a very good price. Very friendly staff. Quite loud.
Ellen Lichtenheldt . 2024-07-22
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Nice Wetherspoons...not too busy
Ruth Benzimra . 2024-07-21
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Good Spoons, quieter than some of the others. Ramen bowl was good
Smoking Dragon . 2024-07-20
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Lovely building typically cheap with some interesting characters
Simon Guest . 2024-07-20
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Not a lot more you can say great location, great pub and great atmosphere 👍
Clive Hughes . 2024-07-16
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The Gatekeeper Wetherspoon in Cardiff offers a lively atmosphere with a good selection of affordable drinks and good pub food. The historic building adds charm. The service is fast, and the toilets are clean. Would visit again.
Lisa B . 2024-07-15
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Great service and great food today, i had. A mixed grill that was piping hot and was great quality and quantity for the price too!! The manager nick had great customer service and couldn't do enough for us. Hats off to the chef, it was cooked to perfection!
meghan willaims . 2024-07-15
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This pub was right next to my access point to the Cardiff Pride parade. Normally I avoid Wetherspoons like the plague (for the obvious reasons) but I was desperate for a wee. To my surprise the ground floor was full of other Pride marchers, so we stayed and had a drink. The staff were lovely and friendly. Later on, folks who were more representative of what I imagine a Wetherspoons regular looks like, came in. Bless them they didn’t know where to look. Still it’s a big old pub and there are multiple floors and plenty of space. I will probably come back, but not often because I would not want to contribute to the wealth of the awful Tim Martin
Megan Hollett . 2024-07-14
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Busy pub over two floors. Typical Wetherspoons. Good prices. Reasonably tidy pub. Pleasant and efficient staff. Lift between floors.
Shayne Lewis . 2024-07-08
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Order food on there app which took about 20 mins for the drinks and half hour for the food the beans was the only thing which was cold but then it was busy in the gatekeeper
Bristolian Days Out . 2024-07-08
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It was a total pleasure to join the Welsh guards veterans on there remembrance to the Galahad event they made me welcome and part of the family friends for life respect to the veterans they don't get enough credit and they are a jolly bunch of young lads in a grown man's body thank you for your service each and everyone and the fallen we toasted you boys to Update jul24 Another great day lapping up the sun outside watching the world go by enjoying a few Worthingtons
J K . 2024-07-08
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Always happy with Spoons. Love the beers, the value for money food and the spacious toilets. Stopped off here today to watch the England game. A very busy Saturday. Wanted to use the app to avoid the crowds at the bar but we were told the app wasn’t working today. Disappointed.
Bulletdozer . 2024-07-06
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Took over an hour for food when asked how much longer they another 20 minutes so I had a refund
Diane Garrett . 2024-07-06
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Great Wetherspoons pub in the heart of Cardiff City Centre. Great customer service and food/drinks. Nice clean large restaurant. Highly recommended
Lisa Lacking . 2024-07-02
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Great place to have a couple of beers before concert 👌
ron thorne . 2024-06-30
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Quiet at the right times but mostly bustling as central, cheap and close to the stadium
Richard Cahalane . 2024-06-30
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Classic spoons in centre of cardiff, had a beer before the rugby and fast service, good prices, whats not to love!!!
Dale Scriven . 2024-06-30
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Good pub food, cheap prices, good range of beers. I like living within my budget and these pubs cater for that. Won't break your bank.
Mark Forsyth . 2024-06-28
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Ripping people off yesterday with big price hikes just because the Foo Fighters were playing Cardiff The place was packed , they would have made plenty of money anyway
Mark Howells . 2024-06-26
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Excellent place one of the best Wetherspoons I have been in
Graeme Harrison . 2024-06-22
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We had fish and chips here this week and I have to say it was absolutely awful.We won't eat there again..I suppose you get what you pay for . :-(
Maria Maria . 2024-06-20
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It's an ok weatherspoons. Tablets were full of dirty plates and glasses for the whole time we were there, and it's wasn't that busy. The food was ok, and the service was quick using the app. Staff seemed nice. It is what it is.
Bex Smyth . 2024-06-15
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DISGUSTING PLACE. Ordered a breakfast was cold asked for everything well Done and it was uncooked manager rude staff rude DO NOT GO HERE !!!!
The K Cole's . 2024-06-15
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Typical "Wetherspoon" pub with good prices, fast service and pretty good food
Andrea Caldarini . 2024-06-15
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Had a couple of £2.99 Guinness. Good pint!
Alex Dutton . 2024-06-10
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We came in a group and the service was very rude, and we only got drinks after eating??
Loopis Lazoli . 2024-06-10
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This is a nice weatherspoons friendly staff good food cheap beer. Happy days
Lewis Milne . 2024-06-06
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Nice experience, excellent chicken meal. Nice vibe. Would definitely visit again
Graham Kippax . 2024-06-06
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Good food and drinks at reasonable prices
Mansel Kersey . 2024-06-06
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It's a Wetherspoons what can I say
Louis Stanhope . 2024-06-03
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Nice spacious pub opposite the Principality Stadium in Cardiff. I imagine this is packed on match days. Interesting history around this building. Quiet when we were there with lots of available seating. One of 9 Wetherspoons in Cardiff. Happy days.
Brian Curtin . 2024-05-28
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Excellent service friendly bar staff
martin seymour . 2024-05-24
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Everything fine all day but the last server, had a bit of an attitude as the final drink order was slightly wrong and slammed the last drink down.
Jon Ratcliffe . 2024-05-23
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Popped in for a few drinks. It's a nice pub and central in the city.
Lee Price . 2024-05-15
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This is a really friendly Wetherspoons
Stuart Baker . 2024-05-15
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Great place for a pint in the heart of the capital. Usual Spoons 5 mile treck to the gents, hiking boots and oxygen masks essential.
Paul Crimes . 2024-05-15
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COMMENTING ON MY NATIVE LANGUAGE, THEN NOT LETTING ME IN The security commented on my native language, asking whether I am speaking some kind of a ‘special code’ - I was talking polish to my friend while he was about to check my ID. I didn’t appreciate the ‘joke’ so I sarcastically Answered ‘yeah I am speaking a special code’. But then he asked whether it was polish or not. Then he said that it’s not my ID, that the person on my ID doesn’t like look me. He asked me additional questions like date of birth and my name, which I obviously said right. He then asked his colleague to have a look at my picture and confirm whether that’s me or not - ‘Nahh, sorry’ he said. They asked me about my bank cards to confirm my identity - imagine just to go to spoons, which I didn’t have on me (Never carry anything else than my phone and ID especially on nights out). I felt so embarrassed and ashamed. I have never been in a situation like that before. I fly to different countries with the same ID and not even one person on an airplane had doubts whether that’s me in the picture or not. I would just think it’s okay to be cautious etc but I didn’t appreciate commenting him on my language, investigating my nationality and afterwards saying I can’t be let in because I am not me basically. Unbelievably rude, definitely felt bullied.
Julkazpodworka . 2024-05-11
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Metup with some old friends and their families for the first time....it was awesome...
Claude L Moore . 2024-05-08
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Good place to wait for a concert at the stadium nearby with a tasty hot chocolate.
Michelle Melton . 2024-05-05
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Popped in after a meal and it was very quick friendly service even tho it was super busy. We were served by zach, he was lovely!
Livvy . 2024-05-04
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Had fish and chips. It was fishy and chippy as expected.
Gez Hendrix . 2024-05-02
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Never eaten here however always a good place to meet for a drink before heading on.
David Warren . 2024-05-02
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Very busy but plenty of staff behind the bar. Good beer.
Keith Velda . 2024-04-30
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Ordered Traditional Breakfast. Arrived with bacon and beans stone cold. Sent back and was returned with warm bacon and beans, but rest of breakfast was cold. Should have been all binned and cooked fresh. Shocking attempt....
stephen john lloyd . 2024-04-28
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Great afternoon drinking with friends.The only disappointment was the food, a steak with 17 chips no tomatoes etc to build up the plate.
Markymark 022 . 2024-04-23
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Typical very spacious Wetherspoons with good range of real ales and the standard food menu. Food was good as was the beer especially when considering the prices. Was fairly quiet 4pm on a Monday but can be very busy evenings and weekends when it could be very noisy!
John Winterbottom . 2024-04-15
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Good breakfast and friendly staff
Kyle Morgan . 2024-04-14
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I wouldn't recommend eating at the gatekeeper especially chicken it gave me food poisoning. The staff were sympathetic but it shouldnt of happened the food should be cooked throughly and it is now being investigated.
K Ms . 2024-04-06
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Lovely pub but found it a little expensive
Gary Davies . 2024-04-05
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Always lovely food a lovely pub. Sadly was let down, The Cod was so dry hardly any fish. TERRIBLE food . Won't visit again at that pub .
Caroline . 2024-04-03
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Good place to eat delicious, cheap and fast. Diverse atmosphere, there are usually birthday celebrations and bachelorette parties so it is not a quiet place but it is fun. We went late and were able to order freely from the menu, we chose a fish and chips and a pasta alfredo. Good beer deals
Juan Pablo Argento . 2024-04-01
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Large spoons on different floors
Michael Boyes . 2024-03-30
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Very cold could do with a little more heat
Geoff Lewis . 2024-03-25
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Great service cheap food and clean
Theron Smith Jr . 2024-03-24
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Wetherspoons #116 The Gatekeeper is a large, two story pub, with a mezzanine level, situated on the northern side of the City Centre, nearly opposite the Principality Stadium. It is decorated in a more modern style, and felt more like a department store than a pub, with a glass lift between floors - which appeared to be in frequent use. There is also a second bar on the upper level. Rather busy when I visited and it took a few minutes to get served at the bar. Ordered a pint of Cwrw Gorslas beer, which was in good condition. Had breakfast at the Prince of Wales branch around an hour earlier, so didn't experience food on this occasion.
Mark J . 2024-03-23
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Always a good place for breakfast 😋
Jeff Reynolds . 2024-03-22
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Good pub, far too many posh and socially unaware students though. Montana and the rest of the team deserve a pay rise.
Nij Scott . 2024-03-21
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Very good beers on tap. Staff friendly and helpful. That's all you need 👍
Rob Howells . 2024-03-20
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Usually love Wetherspoons. I know the quality can be a bit hot and miss but the steak was atrocious. The pub itself is good, nice atmosphere.
Kurt Jacob . 2024-03-19
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Great place to eat and drink in the centre of Cardiff.
geraint pritchard . 2024-03-18
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Great breakfast and lot's of coffee fast service too
fred bloggs . 2024-03-17
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Excellent service staff friendly etc
Anthony Trowbridge . 2024-03-10
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If I could rate lower I would. I visited you at the end of February. The pub was very quiet. However it took 40 minutes for drinks to come because the staff were more concerned about serving the bar. If you want customers to use the app as well you should be able to have the same level of service as going to the bar which was not the case. The food, which we had was also of poor quality.
Matt_Y2302 . 2024-03-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3 Opinions
Waited 10 mins to get served while the girl serving went to wash some dishes ... only 2 of us in queue 3 staff there fussing doing nothing in particular give up in the end didn't bother...
8 Opinions
Since Lidl knocked down the skittle alley at the back and the pub changed managment (during covid) the place has gone to the dogs. Rough (very), run down, dirty, no real ales anymore, no food, the lounge room smells disgusting and the staff grumpy and unhelpful.
902 Opinions
Ordered a jacket potatoe, chips were given. No fried onions or tomatoes as the menu states. Extremely short staffed. Miserable dire atmosphere due to the fact they are closing down soon. Noone came to ask if everything was OK. Food poorly presented and luke warm. We feel ripped off. Hoping it gets taken over and turned around. Waste of money.
25 Opinions
Had to find my own menu as none on table. Ordered food and drink took nearly 10 mins to pay as card machine faulty. After waiting 30 mins ( pub not busy )our food arrived and only at this point was told to help ourselves to cutlery and sauces around the corner.I was shocked at both the poor quality and tiny size of the serviettes and had to use 8 for 2 of us. My mother's pie was overcooked and quite dry . I had the meal with a small steak, 5 chicken wings and double cheeseburger , corn on cob and fries .The skillet that the wings and steak was on was not sizzling and I could hold the skillet for 4 or 5 seconds . Whilst I left full I was really disappointed and the burger was bland even adding my own salt which I have never had to do before . Some tables had wet marks from glasses and had not been wiped over . I would not revisit the Three Elms Whitchurch due to my experience and the pub was not even busy .
1606 Opinions
Surprised at the previous poor reviews we found it warm and pleasant with very friendly staff and quick service, Sizzling chicken and chips and sirloin steak with beef dripping gravy and curly fries were very good, followed by Cadburys style sundae.