The Central Bar in Cardiff

I believe I've received service from the same boy as the last 2 negative responses. Absolutely disgusting the way he's speaking to customers. He should not be working in a customer service environment. Formal complaint raised to head office.

Best pub in Cardiff, nothing comes close, 10/10, Dan Camaso, nicest bloke I’ve met

Great place, great atmosphere with nice food. Ideal to meet up with friends and family or just a bite to eat

I had lunch here food was what I expected the staff were very friendly and it was a very mixed clientele

It's a Spoons! You know what you get and you know no one will come back and ask if everything was ok. Lasagne was less crispy on one side than usual. Praise to the 'chef' who must have actually turned it round at least once in the nuclear device that they use. Funny how drinks always turn up just after you've ordered on the app ..

The 1 member of staff (boy whispy upper hair lip slotty face) has no people skills and is incapable of taking a simple food order for 1. Yea fire him. Multiple times he has messed up orders has no customer service skill's and is just terrible at this job.

Far side of the city, good selection of beers and lagers, you might wait for a while for service at the bar if there are female servers they can be selective on who they serve, I have seen young female servers walk through to the back of the bar when they don't want or think they are too good to serve a specific male customer.

Bizzy but efficient food good beers nice and cheap

Very unhappy with how I was spoken to by the scruffy looking guy working on the upstairs bar on 1/12/24 at around 5pm. Went up to ask where my order was as I couldn’t see anyone making it, and it had almost been 10 mins, I was very polite just wanted to know and he had a go at me saying ‘it’s only been like 7 mins’ and began arguing with demanding to see my phone for the timestamp of the order. I was like mate I don’t mind I was just asking if the drinks where being made cus I couldn’t see anyone at the bar. I sat back down and he then proceeded to purposefully serve the table that ordered way after me before me just as I’d gone up and asked where my order was, so I had to sit and wait with my food going cold for my drinks. Passive aggressive and childish. Not the type of person I’d want working in customer service or hospitality. Just wanted to note this had nothing to do with the other girl with back hair working, she wasnt around when this happened and was lovely when she delivered my food. Unfortunately not enough to make up for the

Excellent staff, friendly atmosphere

Muy descontento con cómo me habló el chico de aspecto desaliñado que trabajaba en el bar de arriba en 1 / 12 / 24 alrededor de las 5 pm. Subí a preguntar dónde estaba mi pedido, ya que no podía ver a nadie haciéndolo, y casi habían pasado 10 minutos, fui muy educado, solo quería saberlo y él me intentó decir ‘solo han pasado como 7 minutos’ y comenzó a discutir con exigir ver mi teléfono para la marca de tiempo del pedido. Yo era como un amigo que no me importaba, solo preguntaba si las bebidas donde se hacían no podían ver a nadie en el bar. Me senté de nuevo y él procedió entonces a servir a propósito la mesa que me había pedido mucho antes que yo justo cuando había subido y preguntado dónde estaba mi pedido, así que tuve que sentarme y esperar con mi comida enfriándose por mis bebidas. Pasivo agresivo e infantil. No es el tipo de persona que me gustaría trabajar en el servicio al cliente o la hospitalidad. Solo quería notar que esto no tenía nada que ver con la otra chica con el pelo de la espalda trabajando, ella estaba por ahí cuando esto sucedió y era encantadora cuando entregó mi comida. Lamentablemente no es suficiente para compensar la

Came in for lunch today. Manic as usual in there especially as people Xmas shopping. Got our food brought to the table by OWEN, the Shift leader. He was cleaning up, tidying up. He still took the time to see if we are happy with our food. I gave my napkin to the next table as they spilt their drink, within seconds she was handed napkins and me too. We observed him interacting with customers and looking after the place. THIS GUY DESERVES A RAISE!!!!

Young bar staff member I think called Kiae , or something was so helpful. went above and beyond to help us

My son and I had food here on 17/11/24 it was International day. We managed to get a table very quick and we ordered food and within 10-15 mins the food arrived, it was excellent very tasty and hot, Excellent Service and very friendly staff Very pleased and highly recommended 😊

We all know what a Wetherspoon's pub is like but this one did a great job of food, service, speed and quality.

The food served was good. The staff were helpful and attentive. Not the best atmosphere but ok.

Desayuno en familia antes del rugby. Sirvió bien y caliente y no demasiado tiempo de espera teniendo en cuenta que estaba tan ocupado. Visité de nuevo después del rugby y tenía pescado y patatas fritas que eran muy sabrosos y un buen pedazo de pescado grande también. Buena comida, un poco más caro en un día de rugby, pero todavía vale la pena.

Very good try Scottish wildcat ale yummy..

Quick drop in breakfast and pint

You have to love a wetherspoons really. But I come here for food mostly, and it's always fast service and good quality stuff. There's usually one spoons in a place that does the best food and it might just be this one. I recommend the breakfast always. So lush

A lot of the food was off the menu so choice was limited. No atmosphere and not a very welcoming place.

It’s my last day in Wales. I’m having my last lunch at this pub. It’s a place full of happy memories.

Cheapest beer 1 Pine 1 Half Pine 6 pounds 40, would have liked to have stayed longer

It's a spoons: it's not gourmet, but I have zero complaints, thus 5 stars all round. On food and a drink you're looking at <£10.

Excellent service Excellent staff 👏 👍

Tuvimos un tiempo brillante con un montón de amigos en esta cuchara. Tenía un lugar de comida, que era barato y sabroso, pero en su mayoría se alojó para las excelentes bebidas a gran valor. Muchas cervezas por £ 1. 99 , por lo que fue más que feliz de quedarse durante unas buenas horas. El equipo del bar era amable y coloquial. Estaré feliz de volver seguro.

I feel safe in this pub, staff are always friendly

This is a nice pub and restaurant service is okay

Nice atmosphere and good food. Friendly staff too.

Get the 12 onion rings and thank me later

a classic before going to night club and party. best bar in the cardiff city center🥹

Try to have some sensible person in front. A week before I visited this place and the person in front was extremely rude. Pathetic service.

Really good full English breakfast

Awful awful place! Management is shocking! I overheard one member of staff (pictured below) speak to her colleague awfully! They dropped a glass, which smashed, and said to their colleagueto ‘clean it up now’, clicking their fingers, which I overheard. I then politely asked this member of staff to not speak to their member of staff so rudely. Before I knew it I was getting kicked out. This member of staff called over security and told us we were getting kicked out, having my whole drink and my partners drink taken off us, all because I was defending their colleague.

A very busy Restaurant in centre of Cardiff. Service is good and atmosphere just lovely.

Como siempre el bar estaba ocupado, todavía pudimos encontrar un espacio para los dos (uno de nosotros en silla de ruedas) la comida era previsible pero bien preparado y servido rápidamente, las áreas estaban limpias y bien atendido por el personal ocupado, podemos decir felizmente que volveremos y disfrutar del ambiente ocupado de nuevo

Great place. But some of the younger staff can sometimes totally blank you an serve someone else. That got a weird grasp of cues.

Enjoyed while in Cardiff centre

Really good family run restaurant. Excellent food and friendly service.

Great value for money. Not much to offer on the menu but food is always good. The staff are really friendly. Very busy.

Would have liked to have had a meal but service atrocious. The manageress did try to get us to stay, but it was too late.

It was busy, noisy and the food and drink was average at best.

Went to celebrate results day with my friends and the service was amazing!! The food service was really fast and the drinks were also good as well. The waiters followed procedures when serving drinks and they were very nice and professional!! The prices here are reasonable and it is very easy to order food and drinks via the qr code or app ! I would definitely come here again. There were a lot of places to sit too so that was really nice :) The toilets there were very nice and were generally well kept / clean. Overall a very good experience !!

Classic WS experience, affordable drinks and good atmosphere! Can’t go wrong.

Popped in here for some breakfast with my daughter before a day of shopping.food was ok.i only come to these pubs for the coffee

Just a few drinks very reasonable

No Welsh beer! The beer they did have was lovely. Again...classic Cardiff....very traditional. No bad thing.

One of the best bars in Cardiff. Really good selection of world beers. Personally, Estrella Galicia is the best larger they got! The new Korean spicy chicken is a must try.

We were let down by the jrc buffet, as we booked by phone but they forgot to tell us they had moved premises, it was for my grandson's 17th birthday, we went to wetherspoons and they were very good as they were busy and there were quite a few of us ,it made my grandson birthday.

Perfect catch up spot for me and my friends 🧡

Excellant food, staff friendly, making sure we had everything we needed.

Light bite Breakfast Muffin & Ham/Cheese Panini & drink - flavoursome & inexpensive

Nice pub in the centre of Cardiff, service was quick and the food was OK, staff were friendly so not bad overall. Good value for money. The quantity of food was a bit small. There were AA few noisy locals in but on the whole it was OK.

One member of staff was rude no thank you or please, the toilets was the worse wetherspoons I've been in. The coors lager eas a cracking pint fair play

Had breakfast here and was really tasty. Very friendly staff members

Great for casual dining, cosy, good food, beer is perfect

I can say that it is a standard English bar in the city center where you can chat over cold beer.

Nice pub, good location, great staff.

Great service and value for money breakfast

Nice quiet breakfast with friendly staff

Nice place good meal and drinks

Sunny days ; excellent service and nice wine at affordable price, Thank-you

Nice Wetherspoons pub in the center of Cardiff. Good service and a great selection of beer and they were showing the Euros on the big screen. Another good experience.

He venido hoy 14/6/24 para tomar una copa antes del teatro. Dejo esta reseña con la esperanza/expectativa de que la dirección la vea. Hay un joven con camisa blanca haciendo servicio de mesa, está trabajando como un troyano, es educado, y un crédito al pub. Si tengo la oportunidad de obtener su nombre cuando pasen los siguientes dardos lo añadiré

Worth a visit clean tidy Quiet respectable crowd Polite staff Good food

Went to a Welsh wether spoons , great 👍

Best Wetherspoon in cardiff, great service and staff v. Polite. Food always good. Recommend...

Breakfast was lovely service was fantastic all in all a good experience.

Good place to go after an international

Orderf steak and chips waited 30 minutes for it to be delivered hat go and ask at the bar to inquire were it was it eventually came a d was told that the man who should have delivered it could not find our table my steak was cold dont think that I will go again. This is an update. we have been to this establishment again, and we have found the food good value with the being very good we we definitely be going back there again 😀

Short measures on pints ,lack of staff behind bar ,long wait,

Friendly staff. Good atmosphere.

Very busy & noisey in here. Used the app to order drinks and they took 15 minutes to arrive which is ages as the food normally comes out in 8-10 minutes. Sat near the door & tea machine which was a bad move as it was constantly busy. Can't believe how many Wetherspoons are in Cardiff. We counted 9. Couldn't get round them all as we only had a couple of hours spare. We managed 4.

Another oasis in a desert of too many options. You know where you stand with a good old reliable spoons. Except for a few, which hold odd surprises 😮 🤔..

Nice food and beer at a reasonable price.

Don't even bother with this place, this is a British "exclusive" pub where they do not welcome anyone from any other country. British " values" strick again

Two separate staff refused us service because our IDs were European. Looking through previous reviews, this isn't a singular situation, and other people were faced with similar treatment. We felt unwelcome and frankly unsafe, with staff claiming European IDs are "easy to fake" and reason enough to ask us to leave the establishment. Please refresh your staff on what is an acceptable form of ID - and if you're an international visitor, don't even bother, only British ID holders are accepted at this "exclusive" Wetherspoons...

Good service, pleasant atmosphere

Love this place, our go to when out in Cardiff

We had fish and chips thrice, as well as chips and curry and chicken strips. I can honestly say, the food was that good, even ronnie would eat here

Not the best an hours wait for food it seemed that there was only one girl on the tables she was run off her feet but still managed to be efficient and a happy and helpful deminer

It delivers what it promises for a very good price. Spectacular cost/benefit ratio. Really a typical English pub with a huge menu from breakfast to dinner. Affordable priced drinks. It's a popular and no-frills option. Don't expect anything refined, you get exactly what you pay for!

Came here for breakfast and was served quickly. Food came out really quick and was lovely. The deputy manager came over to us and had a chat. Lovely man.

Great service . Fast and efficient. Food was ok

Came in on a bank holiday Monday and messed up my knee cleaning a foam party I asked and apparently this bar staffs name was Owen and honestly he was so welcoming and friendly there needs to be more people like him in the industry so thank you for making my after shift part of my day a little bit better

It is always good at weatherspoons

Food was well cooked a good choice was available of food and drink and all at good prices

Had a tasty breakfast, good food, friendly staff, clean toilets, great atmosphere

It’s a ‘Spoons. Not much more to be said, really. Pretty good food and cheap drinks.

you know what ur getting with a spoons

Lovely food. Great choice. Ideal for children

It was as expected for a Wetherspoon. Good value and fast service.

Lovely food and very lovely staff

Value for money staff very friendly

Good city pub a the capital shopping mall end of Queen street taste food popular with students from university and packed on rugby international days and big football clashes car get very busy on payday week and when the local theater is showing one their tribute acts food is usually good and the selection should suit most folks appetite however don't be shy to complain if your not happy with something as the friendly staff will try thier best to rectify any issues nice line of traditional hand pulled beers and ales the usual commercial brewed beer wines bottle beers weekend there security on the door may ask to looking bags outside is lovely sitting area great on those warm days there is upstairs with second bar larger bench type booths and traditional tables and stairs the toilets are like all Wetthespoons down a load stairs to what l imagine was the seller of the building if you have mobility needs there is a disabled toilet on the ground floor you will need a radar key to enter the disabled toilet however one can be obtained from the bar the has lively atmosphere at time other times its quite TV screens usually showing the latest news in subtles wifi is excellent good speed. The centre Bar is a excellent smaller than the other city centre wetthespoons city pubs The Gate in Westgate street and The Prince of Wales at the top of St Mary's street.

Quick service Great value for money

Wetherspoons #117 visited. A rather small branch situated off the main shopping district of Queen Street, with an outside 'beer garden' situated at the back of the pub. A handy location for Queen St Railway Station, situated nearby. Although the pub was not the largest visited on my trip to Cardiff, they did seem to make an effort with the range of guest beers on. I've often found on my travels that the smaller branches tend to make more of an effort in all areas of service and food, than many of the larger, more popular branches. Opted for a pint of Oakham Bite The Bullet, which was in good condition. Did not sample food on this occasion, as had breakfast at the Prince of Wales branch earlier in the day. Worth a visit, if in the area!

Everything was just an average spoons, nothing to write home about but did it's job perfectly, wouldn't go out my way to go here but I'm glad it's there.

Best place for pre - and post-match atmosphere. Despite being so busy, the staff here work so hard to keep the food and drink coming. It is appreciated!

Cheap cheerful great bar & door staff