Based on 9 opinions finded in 1 websites
Based on 9 opinions finded in 1 websites
Nº 2613 in 2913 in Edinburgh, City of
Nº 538 of 561 Other cuisines in Edinburgh, City of
Opinions
Came as had heard lots of good things. The buns were delicious and properly Scandinavian style, which is still a rarity in the U.K. so big plus for that. Coffee delicious too and breads looked amazing. Staff service let down the place majorly. I visited several times during the week with a pram and not once did any of the staff offer to hold a door open or help with the pram as I struggled in and out. I found it quite unbelievable that staff would not offer help, but instead send voice messages or scroll on their phones. Like I said, the standard of food and coffee is so good that you’d expect the service to match it. Next time, I think I’ll try the other ones.
Buga B . 2024-09-26
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My favourite bakery, regular spot to buy proper bread and pastries once I’m visiting Edinburgh …good coffee and staff is fantastic..
Mr Brown . 2024-09-13
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Perfect flat whites Consistently the best coffee in Edinburgh. Staff are always very lovely and the atmosphere is always warm and welcoming.
Phoebe F . 2024-02-22
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Well below average in every possible way. Notably, very condescending and extremely rude staff. Never known such an unpleasant attitude in a cafe. Definitely a place to avoid.
Caitlin . 2023-12-27
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In this place staff is so rude,that you don't want to go there again.Ofcourse manager even if prompted,ignores the issues as its all about the staff not customers.Overpriced and average quality.Very unwelcoming.Do not bother visiting the place.If you want good bread ,go to FRUTTIVENDOLO ON 110 DARY RD.you find there high quality bakery and lovely,helpful staff anytime you go.I RECCOMMEND FRUTTIVENDOLO ALL THE WAY!
Seaside17952153709 . 2023-12-16
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I love stopping by here for coffee and do so on a regular basis. Always get a warm, cheery welcome from the staff, the coffee is delicious and I'm a big fan of the bread (especially the olive fougasse; hope it returns soon!). A little oasis of joy - worth paying a little more for the quality of the products and the fact there is obviously good staff friendly morale. I always leave with a smile 😊
Suzanna . 2023-09-06
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The staff are friendly and the coffee is always good. Nice place to sit and relax. I will definately come again.
Phoebe F . 2023-09-05
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Decent products ,mainly the pastries let down by terrible staff and inflated prices. I agree with a reviewers comments on another platform . Seem's to smack of WP and passive aggression towards poc. Apparently they also censor feedback on other popular platforms as each time I've tried the system has rebuffed me. I got a bad allergic reaction the last time because staff had been smooching. a pet and not bothered to even wash their hands after before serving food. On the recent visit The boy on the till barked "wait a minute man !!!" Before I even says good morning. Followed by a snappy "what do you want !!!! Then stuck his fingers in his mouth and expected my custom as a given. I walked out there and then. As I won't pay near £4 for getting a possible lurgy and a paper back from this guys salvia hands. It's obvious they don't seem to pride themselves on service or decent food handling. I worked in catering for years and would have been sacked on the spot for doing what I've seen done here. I guess this shop must just be a film set out of Little Britain perhaps.
Customer25000000 . 2023-05-05
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Unhygienic and entitled. Nice bakes but some of the regular. Consistently unhygienic staff put me off spending double the price I would in a high street franchise . One lad always licks his fingers before serving food and this morning . The staff were busy petting a dog . The snotty server didn’t even wash her hands before serving me in an unhygienic manner yet again. Same girl got in a posh strop when I said I didn’t want my bread in the same paper bag she’d been fingering prior for minutes on end . Talk about a lack of self awareness and decency To sum It up expensive entitled and low health standards . We need decent and affordable bakers back on the high street . Enough of this fake gentrification. Now I’ve got to contest with an allergic reaction no thanks to the manky chow.
Robert J . 2023-04-28
MORE AT TripAdvisor
Really nice place for nice baking and a really good large cup of decent tea. Had the cinnamon bun. It was lovely. Will return.
dml5ep . 2023-04-25
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21 Opinions
Overpriced, under taste and seemingly under cooked bacon roll (for decorum I'll just say 'unsettled' digestive track followed). Stale cinnamon bun. At least the coffees and hot chocolate was ok.
20 Opinions
Un grupo de seis de nosotros nos dieron una cálida bienvenida en el concurrido restaurante un domingo por la noche y tuvimos una gran comida, muy bien presentado, bien cocinada. Amplio menú hambriento, no demasiado tiempo, apropiado para los vegetarianos, así como la carne/pescado caprichosos. Unas ensaladas y platos principales.
16 Opinions
I made a booking on Saturday for 3 people at 1.30pm. When I arrived, there was a sign on the door to say they close at 2pm every day. I went in and asked why they hadn't pointed that out when I made the booking that day. The male staff member said he had me down for 1pm and they've been closing at 2pm for months. I said I hadn't been there for months so how was I supposed to know that. His response was to make an angry noise then storm off through to the kitchen, leaving the lady to apologise for any misunderstanding. Very bad customer service. I won't be going in again.
66 Opinions
Felt like a local coffee shop due to the superbly friendly staff. A nice atmosphere. Well done to them. It should be what all places do, but they don’t. Top marks all.
497 Opinions
Absolutely lovely staff helping an elderly lady with the app and being incredibly patient and cheery through it