Based on 1.791 opinions finded in 3 websites
Based on 1.791 opinions finded in 3 websites
Nº 643 in 810 in Richmond upon Thames
Nº 13 of 24 Pizza & Pasta in Richmond upon Thames
Opinions
Lasagne was brilliant. All nice and hot cheers guys
Lee . 2025-03-14
MORE AT Just Eat
Great burger and perfect chips
amom . 2025-03-10
MORE AT Just Eat
Get food but got my milk cake order wrong
amin . 2025-03-10
MORE AT Just Eat
Very good thanks. Will reorder again and again with this service.
Jarry . 2025-03-09
MORE AT Just Eat
Order 2 hours late and was freezing cold
Becky . 2025-03-09
MORE AT Just Eat
Ordered at 17:20, received food at 19:37. 2 hours , 17min after ordering. They always late but this time, ridiculously late. Poor service.
Faadil . 2025-03-09
MORE AT Just Eat
Everything is bland. The cheap veg. The sauce. The chewy dough. Nothing seasoned. Lacking even just salt. Just lasted like dry bread. Normally it’s great pizza but standards changed or maybe the chef and his recipes. Last few times it’s gone down hill probably as they are cheap pizza they drop quality. Never ordering again unfortunately.
Nilesh . 2025-03-03
MORE AT Just Eat
Very good TW2 Pizza never manages to disappoint.
Jarry . 2025-03-01
MORE AT Just Eat
The pizza was burnt and very hard. It was uneatable. I'm going to throw it in the bin.
Diana . 2025-02-22
MORE AT Just Eat
Very nice Quality, Quantity quick delivery lovely 😍 😋😋😋😋😋
Shirishkumar . 2025-02-21
MORE AT Just Eat
Pizza was quite burnt and hard :(
Joey . 2025-02-17
MORE AT Just Eat
The Pizza was cold... very disappointed...it was like a rubber to chew on... I always Order from Tw2 and have never been unhappy. Besides the order took more than an hour to reach me.
Rohit . 2025-02-15
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The pizza was very dry and cold. The base was too thick and chewy. There’s was no cheese in the crust.
Claret . 2025-02-14
MORE AT Just Eat
Ordered on Just Eat at 11pm and delivery was at 11.50pm I honestly think that they prepared the pizza and garlic bread and chicken wings just after 11pm and left it on the side until the delivery driver picked it up, we are literally 7 minutes away from the store by car so had the pizza etc been cooked nearer the time of being delivered then the food would of still been hot or at least warm but everything was stone cold I paid for extra cheese and it is blatantly clear that they didn’t add any extra cheese whatsoever, the pizza was so dry and I don’t think they even put any sauce on the base either, it was bone dry and stone cold The garlic bread was also stone cold and soggy, clearly had been cooked earlier and left to sweat in the bag Chicken wings were also stone cold This is highly unacceptable, people pay good money to you and we should expect a good standard of service and food which TW2 pizza clearly didn’t deliver And please, don’t you dare come back to me with a comment calling me a liar like you have done previously with someone else because I am always honest with my reviews Don’t know why I am unable to share a picture of the bone dry pizza and soggy garlic bread as evidence, google needs to make it possible to share a photo In response to your comment to me on Just Eat On Just Eat if you give 1 star they don’t usually post the review so hence the 1 star on here and 2 on Just Eat, either way they are low so shouldn’t really matter If you read my comment on here correctly you will notice that I said that it appears that once you received my order that you prepared my order ( lets just say 11.05 maybe 11.10pm ) and that my order was probably cooked and then just left on the side until the delivery driver picked it up ( I am well aware that you yourselves deliver and not Just Eat but is it possible that your delivery driver had been out on another delivery or your driver delivered 2 orders with the other person’s pizza delivered before mine? ) As stated, I am literally 7 minutes by car from where you are to where I am and in no way would our food of been as so cold as it was had it of been delivered to us straight after it was cooked, so therefore was it prepared well in advance and left sitting before being delivered or did your delivery driver do 2 drops, 1 to someone else before me? I am well aware that it takes time to cook the food as most pizza delivery places usually state a waiting time of 45 minutes So I am not contradicting the situation at all I do have a photo of the pizza you sent me and it clearly shows that there was no sauce on the base and no extra cheese that I actually paid for but as google won’t allow me to share the photo and Just Eat doesn’t allow photos then I am not sure how to prove it to you I will call your restaurant when it opens and explain it to you again just in case you do not see my edit
Amanda J . 2025-02-12
MORE AT Google
Worst pizza ever, placed order at 11pm received at 11.55, personally I think you cooked my order at 11pm and just left it on the side until it was picked up ( I’m 7 minutes away from the store by car ) the food was stone cold. Pizza was dry and had no sauce on the base, I PAID for extra cheese and it is blatantly clear you didn’t put extra cheese on it, garlic bread was stone cold and soggy, chicken wings were also stone cold, terrible food, I am being 100% honest in my review
Mandy . 2025-02-11
MORE AT Just Eat
The most delicious pizza I ever had in London. We treat our family often with pizza and that’s the place we get it from. Highly recommended.
Stanislava . 2025-02-10
MORE AT Just Eat
Has the best pizza and garlic bread in Whitton .
Clare Rosato . 2025-02-08
MORE AT Google
I have ordered twice here and I will certainly order more! I love that they make pizzas with a thin crust. Wishing all the best to the team working there!
Boris Karaulov . 2025-02-08
MORE AT Google
pizza was burnt from the corners and edges. Taste was not good.
Monica . 2025-02-04
MORE AT Just Eat
Delicious food lovely delivery man on time happy over all
Kate . 2025-02-01
MORE AT Just Eat
My food was delivered 30 minutes late. The food is stone cold. The delivery driver was rude and didn’t say anything and just stared at me when opening the door
Blake . 2025-02-01
MORE AT Just Eat
Forget about Pizza Hut or dominos … TW2 what a lovely pizza !
Suchar Una . 2025-01-31
MORE AT Google
Staff are ways helpful and kind. Food is always fresh, lovely and always arrives hot. Thank you.
Sophia . 2025-01-26
MORE AT Google
I recently ordered from you and wanted to take a moment to share my feedback. The pizza was absolutely delicious – the taste has clearly improved and exceeded my expectations. It was full of flavor, fresh, and perfectly cooked. Additionally, I really appreciated the 40% off discount, which made the experience even more enjoyable. Great value for such high-quality food! I will definitely be reordering in the future. Many thanks for the fantastic pizza and the generous offer.
Jarry . 2025-01-25
MORE AT Just Eat
Pizza was missing BBQ sauce on the pizza base, garlic bread was stale and chicken had know flavour. Garlic dips had melted in the pizza boxes. Got to be the worst ever takeaway I’ve ever had. Will never order from them again.
Leanne . 2025-01-24
MORE AT Just Eat
Am waiting for my food over an 1hr i dont know Whats going on
Mohammad . 2025-01-19
MORE AT Just Eat
Great pizzas! 100% recommended
Mairalejandra . 2025-01-19
MORE AT Just Eat
Great as usual and great pizza
Abdi . 2025-01-11
MORE AT Just Eat
food is late don't order from here
Ahmed . 2025-01-09
MORE AT Just Eat
the driver gave it to the wrong person and never confirmed the recipient
Daniel . 2025-01-08
MORE AT Just Eat
Didn’t even get my food after waiting for a hour called the restaurant and the guy said 20 minutes
Nathan . 2024-12-25
MORE AT Just Eat
40 mins late from their 45 minute arrival time quote, cold soggy pizza, that wouldn’t have been good hot , Customer service poor told its in a hot bag and not believed , first and last time
Gary Richens . 2024-12-24
MORE AT Google
Always 10/10!! Love this place
Prashant . 2024-12-23
MORE AT Just Eat
Missing order and pizza cold and all of this after being l30mins late
Jay . 2024-12-18
MORE AT Just Eat
very tasty and certainly don't scrimp on the toppings. 10/10
Alison . 2024-12-15
MORE AT Just Eat
Food was amazing. Delivery driver was nice & considerate too. Will reorder
Arham . 2024-12-15
MORE AT Just Eat
Great pizza and a great price so much better than all the well known established and well known chains
A . 2024-12-14
MORE AT Just Eat
Delicious pizza always fresh hot and tasty friendly staff our local go to place for pizza every time.
Sumi Sheikh . 2024-12-13
MORE AT Google
Driver gave food to wrong address but the owner solved issue within 20 minutes Food was hot and fresh and I respect how well they handled situation Definitely recommend. Especially when you're looking for food at late night.
Husnain Mohammad . 2024-12-08
MORE AT Google
Dry burgers and chips and the wrong drinks.Horrible overcooked chicken.
AHMED . 2024-12-08
MORE AT Just Eat
Delivery time kept changing. Phoned to restaurant to ask if it will be delivered. Informed another 15mins, after 15mins the app it stated been delivered. Called restaurant again. They said on its way. Not acceptable
Sayra . 2024-11-30
MORE AT Just Eat
Great food as always I am loyal customer very great pizza shop amazing 10/10
Usman . 2024-11-28
MORE AT Just Eat
Ordered first time not that bad tbh
James . 2024-11-27
MORE AT Just Eat
I've eaten a lot of pizzas, but this pizza is excellent in taste and quality👍
Farshad Khorasani . 2024-11-24
MORE AT Google
Never managed to disappoint me. 40% off very happy and delivery time was delayed but understandable as offer and storm
James . 2024-11-24
MORE AT Just Eat
Food never arrived will never be ordering from this company again
AM . 2024-11-22
MORE AT Just Eat
I bought the ribs. Staff were being 'funny' and un-humourous. Bad ribs too. Ain't going here again..
Kalvinder Singh Kungh . 2024-11-19
MORE AT Google
Really enjoyed will come back and order 5 star 🤝
Omer Behbood . 2024-11-18
MORE AT Google
i didn’t get my orders plz sort this out
Jatin . 2024-11-14
MORE AT Just Eat
Excellent late night pizza. Very polite staff. Can get tasty customised extra cheese pizzas according to your taste
Joji Gubili . 2024-11-14
MORE AT Google
very good the pizza came very quickly I am very impressed
Ali . 2024-11-09
MORE AT Just Eat
Food has stepped in lately thin very tasty
Henry . 2024-11-08
MORE AT Just Eat
Fast delivery tasty food discount with Local8 code thanks
James . 2024-11-04
MORE AT Just Eat
Amazing service fast delivery food nice and warm on arrival kind drivers fresh dough 5 star
Yousaf . 2024-11-03
MORE AT Just Eat
Fast delivery 40% off very happy will order again
Yousaf . 2024-11-03
MORE AT Just Eat
Food apparently left on doorstep although it was not. Delivery driver did not knock and the shop called me after I called them to send a call log. However I had called them before they called me. Man was very rude stating I will not be refunded. So what’s the point of having a code to give to drivers to insure we get our delivery.
Fay . 2024-11-03
MORE AT Just Eat
absolutely disgrace. after the first bit we throw it in the been. i will never order from them. shame on this pizza shop
Cristian . 2024-10-27
MORE AT Just Eat
Very fast service very happy will reorde
Shabir . 2024-10-26
MORE AT Just Eat
Nice Pizza but the overpriced bottle of Diet Coke was 6 MONTHS out of date!!!!!!!!
Lee . 2024-10-24
MORE AT Just Eat
Very fast delivery, happy will order again.
James . 2024-10-20
MORE AT Just Eat
Very good! Fast delivery enjoyed very happy
Yousaf . 2024-10-17
MORE AT Just Eat
Each time they charge different price
Shallaw Hassan . 2024-10-11
MORE AT Google
Ordered 2 large pizzas yesterday for 26.99 Very dry, with lacking ingredients - 1 piece of chicken, 1 slice of sausage, few jalapeños and a slice of salami on the top of the pizzas. No pizza base sauce, and the dough tasted like yeast or mushrooms I'm not sure 🤔 For that money i expect 15" not 12". Very disappointed
Aga Ha . 2024-10-07
MORE AT Google
Order took 2 hours to deliver... Food was obviously all cold when delivered.
Ben . 2024-10-01
MORE AT Just Eat
Last night whilst I was at work the chef at TW2 pizza stopped my son from being beat up by his bullies and took him home safely. I'm not 100% certain if this happened, it could have been a dream but what I can say with certainty is that their pizza is incredible.
Casper . 2024-09-28
MORE AT Just Eat
I didn't get my drink or cheese with my meal as requested I'm a regular customer usually always receive what I ordered
Reena . 2024-09-23
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Very bad service they keep liying saying the gonna come at certain time and ending up not coming
Nicolas . 2024-09-20
MORE AT Just Eat
The base was soo thin that it was breaking up. the pizza was like a flat bread with cheese and vegetables
Jai . 2024-09-04
MORE AT Just Eat
I've been ordering from this pizza shop for a while now, and I have to say, the quality has noticeably improved recently. I believe they might have changed management, and if so, it's definitely for the better! Delivery is also quicker and more reliable. pizza itself is top-notch. I’m glad I stuck around and look forward to many more delicious orders!
Benita Benita . 2024-08-27
MORE AT Google
This pizza place has really stepped up its game recently! The crust is perfectly crispy, the toppings are fresh, and delivery is always quick. -Consistently great pizza – highly recommend!
P Yousefi . 2024-08-27
MORE AT Google
Don’t waste your money on this place you’re be better off buying a 99p pizza leaving it on the side to go cold and then remembering it when it’s cold and stale and eating it worse pizza in London
Adam . 2024-08-13
MORE AT Just Eat
The only pizza shop open till 2:30am, come here if you crave for a pizza, great hospitality from the stuff and the manager
Kaghat Zineddine . 2024-08-10
MORE AT Google
The pizza tasted as if the ingredients were out of date, the cheese was slimy and hadn’t been cooked properly and I’m pretty sure you forgot to put tomato sauce!
Charlie . 2024-08-05
MORE AT Just Eat
Apart from the fact it was not the pizza I ordered, it was ok
Charlotte . 2024-07-25
MORE AT Just Eat
Distribuir y lastimarme mientras como de este local antes de que todo lo que puedo decir es que estoy disgustado por la forma en que me han tratado con el marco de tiempo en que la comida se pidió a las 10 en punto y ahora son las 12:25 am minutos y recibo correos electrónicos falsos de esta firma por bombear 10 minutos 5 minutos Estoy disgustado y llevaré mi costumbre a otro establecimiento apropiado que pueda entregar en el marco de tiempo que dicen.
Martin R . 2024-07-20
MORE AT TripAdvisor
Between ordering and delivery time was awful will be asking for some of my money back
Marc . 2024-07-18
MORE AT Just Eat
Slow service ok food what you would expect
Zac . 2024-07-14
MORE AT Google
The food was stone cold when we got it
Charlie . 2024-07-14
MORE AT Just Eat
Did not even include the only thing I wanted ribs so didn’t want any of the delivery. They replaced ribs for spaghetti and I couldn’t eat that either because I’m gluten intolerant. The ribs did not contain gluten so why were the allergens swapped without asking the customer.
Matthew . 2024-07-14
MORE AT Just Eat
Good pizza, hot delivery, delivery time was a little longer, hope to be improve on next one.
Kdil . 2024-07-11
MORE AT Google
Ordered 4 extra large pizza stuff crust with cheese and mozzarella sticks totaling up to 98-99 plus delivery less than a mile away firstly that’s extortion second they told me it was going to be 30-45 minutes after an hour I called they still didn’t make my order said 20 more minutes then a whole 1 hour and 40-45 minutes later the guy shows up and says the Dough is fresh and everything is fresh I paid for it because I had guests after my sister and my mum insisted or I would have turned it away there and then… but I paid and opening the pizza to some stale mozzarella sticks that look like they were expired 4 days ago pizza was squashed and the lid caved in to the pizza will never be buying for this place again absolute joke
z_immortal1 . 2024-07-07
MORE AT Google
I order a pizza, to be delivered to Travelodge heston, eastbound, they delivered it to westbound and refused to bring it here. I would like a full refund please
Shabana . 2024-07-06
MORE AT Just Eat
whoever did my kebab did a great job and can it be him that does it in future many thanks
Lorna . 2024-07-02
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Thank you so much. The pizza was fabulously delicious and the staff was highly professional and helpful. Will definitely order again 👌👍
Ahmad Waleed . 2024-06-25
MORE AT Google
My order was so late and am unhappy with the service.
MEATBALL . 2024-06-25
MORE AT Just Eat
The order was late however it I wasn’t mad after my first bite as the pizza was super good and they also gave us extra food! Thankyou! Thankyou to the nice driver too!
Nicole . 2024-06-23
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The pizza was lovely and hot. The delivery was a bit later than expected but I was fully informed the entire time.
Suzanne . 2024-06-23
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we just had the best take away in years many thanks
Lorna . 2024-06-15
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Big standard. Delivered cold as it was 25 minutes to get here. 4 miles to Hampton at 11pm takes me 10 so not sure if multiple drop offs but cold and not great.
kev . 2024-06-11
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Order took ages and was completely cold when it got here
Simon . 2024-06-09
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super late.. food was very greasy
Kamlesh . 2024-06-09
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awful service 😢 used to be my go to pizza place I'm going to have to find somewhere else cold 🥶 pizza 🍕 warm salad waited nearly 2 hours for terrible food 🙃
Luke . 2024-06-06
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waiting over an hour for my food and was cold. very unhappy!
harry . 2024-06-03
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they look after your order here 5 stars
Jordan . 2024-05-28
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thankyou all food was really lovely the two kababs was spot on tastes really great very happy
Lorna . 2024-05-22
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Highly recommened the pizza will defo give another try
Hammad . 2024-05-18
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Ordered from Ealing and it came very fast and warm dough was fresh will highly recommended. This is a new pizza spot for me. Thanks
Joe . 2024-05-18
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Cold food takes and hour as 20 mins to come soggy pizza disgusted
User . 2024-05-05
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Thanks very tasty and fast delivery
Joe . 2024-04-28
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ordered an offer that said 2 skewers of each.. there were no skewers.. the chicken tasted like fish or it was fish that tasted like chicken.. it's a nah for me
Radu . 2024-04-28
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I went out my way to attend the Twickenham branch instead of the closer Richmond branch of Pizza Express. Always a warm welcome and outstanding food here. Perfect Padana - hot and fresh. Piolo was extremely kind and attentive. Twickenham treat their customers like family. They get to know you and really take care of you. By far the best branch of the many I’ve visited over the years.
823 Opinions
Awful, got seated but nobody served us for 25 minutes. Not even looked at. So we walked out. 25 minutes is too long. The servers looked stressed and were obviously understaffed. Don’t be greedy, just employ more staff.
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2 Opinions
the pizza was good, it was tasty and crust was soft and good. I would give it a 3/5 so it was good for a snack or lunch
1948 Opinions
Bueno, como de costumbre gran servicio del equipo. Solo 2 de nosotros comiendo y mesas reorganizadas para hacerlo Cómodo para mi amigo y yo. Issa el servidor encantador como siempre muy atento Y siempre hace que mis invitados y yo nos sintamos bienvenidos La comida siempre está bien presentada desde hace muchas lunas 44 años yendo a pizza express gracias al equipo de Richmond Surrey 😁😄😃😀