TW2 Pizza in Richmond upon Thames

Lasagne was brilliant. All nice and hot cheers guys

Great burger and perfect chips

Get food but got my milk cake order wrong

Very good thanks. Will reorder again and again with this service.

Order 2 hours late and was freezing cold

Ordered at 17:20, received food at 19:37. 2 hours , 17min after ordering. They always late but this time, ridiculously late. Poor service.

Everything is bland. The cheap veg. The sauce. The chewy dough. Nothing seasoned. Lacking even just salt. Just lasted like dry bread. Normally it’s great pizza but standards changed or maybe the chef and his recipes. Last few times it’s gone down hill probably as they are cheap pizza they drop quality. Never ordering again unfortunately.

Very good TW2 Pizza never manages to disappoint.

The pizza was burnt and very hard. It was uneatable. I'm going to throw it in the bin.

Very nice Quality, Quantity quick delivery lovely 😍 😋😋😋😋😋

Pizza was quite burnt and hard :(

The Pizza was cold... very disappointed...it was like a rubber to chew on... I always Order from Tw2 and have never been unhappy. Besides the order took more than an hour to reach me.

The pizza was very dry and cold. The base was too thick and chewy. There’s was no cheese in the crust.

Ordered on Just Eat at 11pm and delivery was at 11.50pm I honestly think that they prepared the pizza and garlic bread and chicken wings just after 11pm and left it on the side until the delivery driver picked it up, we are literally 7 minutes away from the store by car so had the pizza etc been cooked nearer the time of being delivered then the food would of still been hot or at least warm but everything was stone cold I paid for extra cheese and it is blatantly clear that they didn’t add any extra cheese whatsoever, the pizza was so dry and I don’t think they even put any sauce on the base either, it was bone dry and stone cold The garlic bread was also stone cold and soggy, clearly had been cooked earlier and left to sweat in the bag Chicken wings were also stone cold This is highly unacceptable, people pay good money to you and we should expect a good standard of service and food which TW2 pizza clearly didn’t deliver And please, don’t you dare come back to me with a comment calling me a liar like you have done previously with someone else because I am always honest with my reviews Don’t know why I am unable to share a picture of the bone dry pizza and soggy garlic bread as evidence, google needs to make it possible to share a photo In response to your comment to me on Just Eat On Just Eat if you give 1 star they don’t usually post the review so hence the 1 star on here and 2 on Just Eat, either way they are low so shouldn’t really matter If you read my comment on here correctly you will notice that I said that it appears that once you received my order that you prepared my order ( lets just say 11.05 maybe 11.10pm ) and that my order was probably cooked and then just left on the side until the delivery driver picked it up ( I am well aware that you yourselves deliver and not Just Eat but is it possible that your delivery driver had been out on another delivery or your driver delivered 2 orders with the other person’s pizza delivered before mine? ) As stated, I am literally 7 minutes by car from where you are to where I am and in no way would our food of been as so cold as it was had it of been delivered to us straight after it was cooked, so therefore was it prepared well in advance and left sitting before being delivered or did your delivery driver do 2 drops, 1 to someone else before me? I am well aware that it takes time to cook the food as most pizza delivery places usually state a waiting time of 45 minutes So I am not contradicting the situation at all I do have a photo of the pizza you sent me and it clearly shows that there was no sauce on the base and no extra cheese that I actually paid for but as google won’t allow me to share the photo and Just Eat doesn’t allow photos then I am not sure how to prove it to you I will call your restaurant when it opens and explain it to you again just in case you do not see my edit

Worst pizza ever, placed order at 11pm received at 11.55, personally I think you cooked my order at 11pm and just left it on the side until it was picked up ( I’m 7 minutes away from the store by car ) the food was stone cold. Pizza was dry and had no sauce on the base, I PAID for extra cheese and it is blatantly clear you didn’t put extra cheese on it, garlic bread was stone cold and soggy, chicken wings were also stone cold, terrible food, I am being 100% honest in my review

The most delicious pizza I ever had in London. We treat our family often with pizza and that’s the place we get it from. Highly recommended.

Has the best pizza and garlic bread in Whitton .

I have ordered twice here and I will certainly order more! I love that they make pizzas with a thin crust. Wishing all the best to the team working there!

pizza was burnt from the corners and edges. Taste was not good.

Delicious food lovely delivery man on time happy over all

My food was delivered 30 minutes late. The food is stone cold. The delivery driver was rude and didn’t say anything and just stared at me when opening the door

Forget about Pizza Hut or dominos … TW2 what a lovely pizza !

Staff are ways helpful and kind. Food is always fresh, lovely and always arrives hot. Thank you.

I recently ordered from you and wanted to take a moment to share my feedback. The pizza was absolutely delicious – the taste has clearly improved and exceeded my expectations. It was full of flavor, fresh, and perfectly cooked. Additionally, I really appreciated the 40% off discount, which made the experience even more enjoyable. Great value for such high-quality food! I will definitely be reordering in the future. Many thanks for the fantastic pizza and the generous offer.

Pizza was missing BBQ sauce on the pizza base, garlic bread was stale and chicken had know flavour. Garlic dips had melted in the pizza boxes. Got to be the worst ever takeaway I’ve ever had. Will never order from them again.

Am waiting for my food over an 1hr i dont know Whats going on

Great pizzas! 100% recommended

Great as usual and great pizza

food is late don't order from here

the driver gave it to the wrong person and never confirmed the recipient

Didn’t even get my food after waiting for a hour called the restaurant and the guy said 20 minutes

40 mins late from their 45 minute arrival time quote, cold soggy pizza, that wouldn’t have been good hot , Customer service poor told its in a hot bag and not believed , first and last time

Always 10/10!! Love this place

Missing order and pizza cold and all of this after being l30mins late

very tasty and certainly don't scrimp on the toppings. 10/10

Food was amazing. Delivery driver was nice & considerate too. Will reorder

Great pizza and a great price so much better than all the well known established and well known chains

Delicious pizza always fresh hot and tasty friendly staff our local go to place for pizza every time.

Driver gave food to wrong address but the owner solved issue within 20 minutes Food was hot and fresh and I respect how well they handled situation Definitely recommend. Especially when you're looking for food at late night.

Dry burgers and chips and the wrong drinks.Horrible overcooked chicken.

Delivery time kept changing. Phoned to restaurant to ask if it will be delivered. Informed another 15mins, after 15mins the app it stated been delivered. Called restaurant again. They said on its way. Not acceptable

Great food as always I am loyal customer very great pizza shop amazing 10/10

Ordered first time not that bad tbh

I've eaten a lot of pizzas, but this pizza is excellent in taste and quality👍

Never managed to disappoint me. 40% off very happy and delivery time was delayed but understandable as offer and storm

Food never arrived will never be ordering from this company again

I bought the ribs. Staff were being 'funny' and un-humourous. Bad ribs too. Ain't going here again..

Really enjoyed will come back and order 5 star 🤝

i didn’t get my orders plz sort this out

Excellent late night pizza. Very polite staff. Can get tasty customised extra cheese pizzas according to your taste

very good the pizza came very quickly I am very impressed

Food has stepped in lately thin very tasty

Fast delivery tasty food discount with Local8 code thanks

Amazing service fast delivery food nice and warm on arrival kind drivers fresh dough 5 star

Fast delivery 40% off very happy will order again

Food apparently left on doorstep although it was not. Delivery driver did not knock and the shop called me after I called them to send a call log. However I had called them before they called me. Man was very rude stating I will not be refunded. So what’s the point of having a code to give to drivers to insure we get our delivery.

absolutely disgrace. after the first bit we throw it in the been. i will never order from them. shame on this pizza shop

Very fast service very happy will reorde

Nice Pizza but the overpriced bottle of Diet Coke was 6 MONTHS out of date!!!!!!!!

Very fast delivery, happy will order again.

Very good! Fast delivery enjoyed very happy

Each time they charge different price

Ordered 2 large pizzas yesterday for 26.99 Very dry, with lacking ingredients - 1 piece of chicken, 1 slice of sausage, few jalapeños and a slice of salami on the top of the pizzas. No pizza base sauce, and the dough tasted like yeast or mushrooms I'm not sure 🤔 For that money i expect 15" not 12". Very disappointed

Order took 2 hours to deliver... Food was obviously all cold when delivered.

Last night whilst I was at work the chef at TW2 pizza stopped my son from being beat up by his bullies and took him home safely. I'm not 100% certain if this happened, it could have been a dream but what I can say with certainty is that their pizza is incredible.

I didn't get my drink or cheese with my meal as requested I'm a regular customer usually always receive what I ordered

Very bad service they keep liying saying the gonna come at certain time and ending up not coming

The base was soo thin that it was breaking up. the pizza was like a flat bread with cheese and vegetables

I've been ordering from this pizza shop for a while now, and I have to say, the quality has noticeably improved recently. I believe they might have changed management, and if so, it's definitely for the better! Delivery is also quicker and more reliable. pizza itself is top-notch. I’m glad I stuck around and look forward to many more delicious orders!

This pizza place has really stepped up its game recently! The crust is perfectly crispy, the toppings are fresh, and delivery is always quick. -Consistently great pizza – highly recommend!

Don’t waste your money on this place you’re be better off buying a 99p pizza leaving it on the side to go cold and then remembering it when it’s cold and stale and eating it worse pizza in London

The only pizza shop open till 2:30am, come here if you crave for a pizza, great hospitality from the stuff and the manager

The pizza tasted as if the ingredients were out of date, the cheese was slimy and hadn’t been cooked properly and I’m pretty sure you forgot to put tomato sauce!

Apart from the fact it was not the pizza I ordered, it was ok

Distribuir y lastimarme mientras como de este local antes de que todo lo que puedo decir es que estoy disgustado por la forma en que me han tratado con el marco de tiempo en que la comida se pidió a las 10 en punto y ahora son las 12:25 am minutos y recibo correos electrónicos falsos de esta firma por bombear 10 minutos 5 minutos Estoy disgustado y llevaré mi costumbre a otro establecimiento apropiado que pueda entregar en el marco de tiempo que dicen.

Between ordering and delivery time was awful will be asking for some of my money back

Slow service ok food what you would expect

The food was stone cold when we got it

Did not even include the only thing I wanted ribs so didn’t want any of the delivery. They replaced ribs for spaghetti and I couldn’t eat that either because I’m gluten intolerant. The ribs did not contain gluten so why were the allergens swapped without asking the customer.

Good pizza, hot delivery, delivery time was a little longer, hope to be improve on next one.

Ordered 4 extra large pizza stuff crust with cheese and mozzarella sticks totaling up to 98-99 plus delivery less than a mile away firstly that’s extortion second they told me it was going to be 30-45 minutes after an hour I called they still didn’t make my order said 20 more minutes then a whole 1 hour and 40-45 minutes later the guy shows up and says the Dough is fresh and everything is fresh I paid for it because I had guests after my sister and my mum insisted or I would have turned it away there and then… but I paid and opening the pizza to some stale mozzarella sticks that look like they were expired 4 days ago pizza was squashed and the lid caved in to the pizza will never be buying for this place again absolute joke

I order a pizza, to be delivered to Travelodge heston, eastbound, they delivered it to westbound and refused to bring it here. I would like a full refund please

whoever did my kebab did a great job and can it be him that does it in future many thanks

Thank you so much. The pizza was fabulously delicious and the staff was highly professional and helpful. Will definitely order again 👌👍

My order was so late and am unhappy with the service.

The order was late however it I wasn’t mad after my first bite as the pizza was super good and they also gave us extra food! Thankyou! Thankyou to the nice driver too!

The pizza was lovely and hot. The delivery was a bit later than expected but I was fully informed the entire time.

we just had the best take away in years many thanks

Big standard. Delivered cold as it was 25 minutes to get here. 4 miles to Hampton at 11pm takes me 10 so not sure if multiple drop offs but cold and not great.

Order took ages and was completely cold when it got here

super late.. food was very greasy

awful service 😢 used to be my go to pizza place I'm going to have to find somewhere else cold 🥶 pizza 🍕 warm salad waited nearly 2 hours for terrible food 🙃

waiting over an hour for my food and was cold. very unhappy!

they look after your order here 5 stars

thankyou all food was really lovely the two kababs was spot on tastes really great very happy

Highly recommened the pizza will defo give another try

Ordered from Ealing and it came very fast and warm dough was fresh will highly recommended. This is a new pizza spot for me. Thanks

Cold food takes and hour as 20 mins to come soggy pizza disgusted

Thanks very tasty and fast delivery

ordered an offer that said 2 skewers of each.. there were no skewers.. the chicken tasted like fish or it was fish that tasted like chicken.. it's a nah for me