TW2 Pizza in Richmond upon Thames

Staff are ways helpful and kind. Food is always fresh, lovely and always arrives hot. Thank you.

Great as usual and great pizza

food is late don't order from here

the driver gave it to the wrong person and never confirmed the recipient

Didn’t even get my food after waiting for a hour called the restaurant and the guy said 20 minutes

40 mins late from their 45 minute arrival time quote, cold soggy pizza, that wouldn’t have been good hot , Customer service poor told its in a hot bag and not believed , first and last time

Always 10/10!! Love this place

Missing order and pizza cold and all of this after being l30mins late

Food was amazing. Delivery driver was nice & considerate too. Will reorder

very tasty and certainly don't scrimp on the toppings. 10/10

Great pizza and a great price so much better than all the well known established and well known chains

Delicious pizza always fresh hot and tasty friendly staff our local go to place for pizza every time.

Dry burgers and chips and the wrong drinks.Horrible overcooked chicken.

Driver gave food to wrong address but the owner solved issue within 20 minutes Food was hot and fresh and I respect how well they handled situation Definitely recommend. Especially when you're looking for food at late night.

Delivery time kept changing. Phoned to restaurant to ask if it will be delivered. Informed another 15mins, after 15mins the app it stated been delivered. Called restaurant again. They said on its way. Not acceptable

Great food as always I am loyal customer very great pizza shop amazing 10/10

Ordered first time not that bad tbh

Never managed to disappoint me. 40% off very happy and delivery time was delayed but understandable as offer and storm

I've eaten a lot of pizzas, but this pizza is excellent in taste and quality👍

Food never arrived will never be ordering from this company again

I bought the ribs. Staff were being 'funny' and un-humourous. Bad ribs too. Ain't going here again..

Really enjoyed will come back and order 5 star 🤝

i didn’t get my orders plz sort this out

Excellent late night pizza. Very polite staff. Can get tasty customised extra cheese pizzas according to your taste

very good the pizza came very quickly I am very impressed

Food has stepped in lately thin very tasty

Fast delivery tasty food discount with Local8 code thanks

Food apparently left on doorstep although it was not. Delivery driver did not knock and the shop called me after I called them to send a call log. However I had called them before they called me. Man was very rude stating I will not be refunded. So what’s the point of having a code to give to drivers to insure we get our delivery.

Amazing service fast delivery food nice and warm on arrival kind drivers fresh dough 5 star

Fast delivery 40% off very happy will order again

absolutely disgrace. after the first bit we throw it in the been. i will never order from them. shame on this pizza shop

Very fast service very happy will reorde

Nice Pizza but the overpriced bottle of Diet Coke was 6 MONTHS out of date!!!!!!!!

Very fast delivery, happy will order again.

Very good! Fast delivery enjoyed very happy

Each time they charge different price

Ordered 2 large pizzas yesterday for 26.99 Very dry, with lacking ingredients - 1 piece of chicken, 1 slice of sausage, few jalapeños and a slice of salami on the top of the pizzas. No pizza base sauce, and the dough tasted like yeast or mushrooms I'm not sure 🤔 For that money i expect 15" not 12". Very disappointed

Order took 2 hours to deliver... Food was obviously all cold when delivered.

Last night whilst I was at work the chef at TW2 pizza stopped my son from being beat up by his bullies and took him home safely. I'm not 100% certain if this happened, it could have been a dream but what I can say with certainty is that their pizza is incredible.

I didn't get my drink or cheese with my meal as requested I'm a regular customer usually always receive what I ordered

Very bad service they keep liying saying the gonna come at certain time and ending up not coming

The base was soo thin that it was breaking up. the pizza was like a flat bread with cheese and vegetables

This pizza place has really stepped up its game recently! The crust is perfectly crispy, the toppings are fresh, and delivery is always quick. -Consistently great pizza – highly recommend!

I've been ordering from this pizza shop for a while now, and I have to say, the quality has noticeably improved recently. I believe they might have changed management, and if so, it's definitely for the better! Delivery is also quicker and more reliable. pizza itself is top-notch. I’m glad I stuck around and look forward to many more delicious orders!

Don’t waste your money on this place you’re be better off buying a 99p pizza leaving it on the side to go cold and then remembering it when it’s cold and stale and eating it worse pizza in London

The only pizza shop open till 2:30am, come here if you crave for a pizza, great hospitality from the stuff and the manager

The pizza tasted as if the ingredients were out of date, the cheese was slimy and hadn’t been cooked properly and I’m pretty sure you forgot to put tomato sauce!

Apart from the fact it was not the pizza I ordered, it was ok

Distribuir y lastimarme mientras como de este local antes de que todo lo que puedo decir es que estoy disgustado por la forma en que me han tratado con el marco de tiempo en que la comida se pidió a las 10 en punto y ahora son las 12:25 am minutos y recibo correos electrónicos falsos de esta firma por bombear 10 minutos 5 minutos Estoy disgustado y llevaré mi costumbre a otro establecimiento apropiado que pueda entregar en el marco de tiempo que dicen.

Between ordering and delivery time was awful will be asking for some of my money back

Did not even include the only thing I wanted ribs so didn’t want any of the delivery. They replaced ribs for spaghetti and I couldn’t eat that either because I’m gluten intolerant. The ribs did not contain gluten so why were the allergens swapped without asking the customer.

The food was stone cold when we got it

Slow service ok food what you would expect

Good pizza, hot delivery, delivery time was a little longer, hope to be improve on next one.

Ordered 4 extra large pizza stuff crust with cheese and mozzarella sticks totaling up to 98-99 plus delivery less than a mile away firstly that’s extortion second they told me it was going to be 30-45 minutes after an hour I called they still didn’t make my order said 20 more minutes then a whole 1 hour and 40-45 minutes later the guy shows up and says the Dough is fresh and everything is fresh I paid for it because I had guests after my sister and my mum insisted or I would have turned it away there and then… but I paid and opening the pizza to some stale mozzarella sticks that look like they were expired 4 days ago pizza was squashed and the lid caved in to the pizza will never be buying for this place again absolute joke

I order a pizza, to be delivered to Travelodge heston, eastbound, they delivered it to westbound and refused to bring it here. I would like a full refund please

whoever did my kebab did a great job and can it be him that does it in future many thanks

My order was so late and am unhappy with the service.

Thank you so much. The pizza was fabulously delicious and the staff was highly professional and helpful. Will definitely order again 👌👍

The pizza was lovely and hot. The delivery was a bit later than expected but I was fully informed the entire time.

The order was late however it I wasn’t mad after my first bite as the pizza was super good and they also gave us extra food! Thankyou! Thankyou to the nice driver too!

we just had the best take away in years many thanks

Big standard. Delivered cold as it was 25 minutes to get here. 4 miles to Hampton at 11pm takes me 10 so not sure if multiple drop offs but cold and not great.

Order took ages and was completely cold when it got here

super late.. food was very greasy

awful service 😢 used to be my go to pizza place I'm going to have to find somewhere else cold 🥶 pizza 🍕 warm salad waited nearly 2 hours for terrible food 🙃

waiting over an hour for my food and was cold. very unhappy!

they look after your order here 5 stars

thankyou all food was really lovely the two kababs was spot on tastes really great very happy

Highly recommened the pizza will defo give another try

Ordered from Ealing and it came very fast and warm dough was fresh will highly recommended. This is a new pizza spot for me. Thanks

Cold food takes and hour as 20 mins to come soggy pizza disgusted

Thanks very tasty and fast delivery

ordered an offer that said 2 skewers of each.. there were no skewers.. the chicken tasted like fish or it was fish that tasted like chicken.. it's a nah for me

Thanks extra sauce makes it taste very better

Usually this place is good and I get it each month but today 25/04/24 it's just full of bad dough that hasn't risen The base taste ready made like a microwave pizza It's a bit disappointing, maybe they've changed the cook or their ingredients but it looks like now this place is no longer where to get pizza from

Quality of food very good highly recommended

Crust had another taste very good deal for 3 pizzas

Pizza was good I also ordered Pepsi and didn’t arrive so not satisfied

If I could give this place 0 stars I would. It has almost taken 2 hours to deliver NOT VERY HAPPY

Waiting time was a touch too much. But the food taste and quality was worth the wait! Nice one!

Great Taste! Perfect Delivery Time. Recommended resturant

Thank you for a lovely pizza and burger! Great deal also!

Too salty, inedible, will never buy again

Please a bit too spicy if less chilly it would of been awesome. Delivery time very fast will order here again and tell them to add less chilli. Thanks

My order was stupidly late because there was rugby on at Twickenham but the delivery guy was on a motorbike and could have got through a lot quicker than he did and I had to go and physically pick it up my self which is very disappointing and once I received the pizza and got it home it was barely juts warm if anything cold but of a joke

The pizza was good but they did not call when outside as requested which woke up our baby so now we can't eat until the pizza is cold.

absolutely vile waited more then a hour. ordered a kebab well it came freezing cold rock hard crunchy and didnt taste nice. made me violently sick after. Ordered a pizza looked nice but take of pure rubber

kebab is cold and disgusting i ordered my food at 12:30 it come by 1:50. kept telling me 3 mins. disgusting

really quick service and always good quality

It's decent for having one pizza, price is good for collection. But since 2022 they changed staff and the quality isn't as good anymore.

very un happy with my order company was roud and food was 45 mins late and cold had to put my kid pizza in microwave to halm it up

Pizza was so bitter and the pizza base was so hard to chew . I had vegetarian pizza but there was no flavour at all no sauce taste ... only one thing was there which was too much oregano

Ordered at 01:30 live 10mins down the road in a car . Called up to see where my order was the bloke puts phone down says 1hr. Wait an hour call back place closed and didn’t even both delivering the pizza. Bunch of Idiots

Forgot my cake and when i told him he forgot it he told me it was in the pizza box and ran off

Great kebab and curly fries , Thank you Xx

Absolutely awful! Freezing cold! No salad and rather than the 1.5 litre of coke I ordered I got a couple of cans! Worst kebab I’ve had in my 45 years! Stay away from

I ordered two pizzas- one large Margherita deep pan, one large American hot thin crust. When we opened the box the margherita was thin crust and both were well over cooked and tasteless. Very disappointed on this occasion and will consider going elsewhere in the future.

I ordered chicken wings thinking it would be fried chicken wings instead I got some gluly and slimy grilled chicken. It didn't even taste like chicken. I vomited twice,I spoke to TW2 team,well the supervisor and was told no refund can be made. If everyone starts to feel sick and give thier refund back we would be out of business. He was just happy I was feeling better but that's not what I needed. I don't think I will order any thing from there thier pizzas are the only thing that is nice.

Ordered at 16:24 and it arrived at 17:55