Planet pizza in Richmond upon Thames

Went in this Nepalese restaurant specifically because the menu they had displayed in their window included plant-based options. We waited 20 minutes to be seated, another ten to be served, only to then be told that because it was match-day, there was a 'special' menu, which had no plant-based options. I complained in the hope they would offer to make something satisfactory, but alas, I was told there was tarka dal or Bombay potatoes as a main. Misleading menu, poor service and a waste of time, so wouldn't go there again

Disappointing on portion sizes - we left the restaurant wondering if in fact we were still hungry. I hadn't eaten at a Pizza Express for at least a decade and convinced my husband we should give it a whirl. I used to enjoy it and wanted to try it again - this was an itch I needed to scratch. I ordered what I thought was a Buddha Bowl. This dish has found its way onto many menus now and is usually a nourishing, satisfying and filling collection of nuts, pulses, grains and colourful veg. Sadly, I got what felt like a half portion buddha bowl. There was plenty of mindful chewing going on to make sure I was aware of every morsel! On more careful reading the menu does have the Buddha Bowl in the Salad section with a calorie estimate beside it so perhaps I should have expected it to be light on substance. On the other hand, salads can be satisfying, nourishing, delicious and filling - choosing to eat salad ought not to leave one hungry. My husband's pizza was lightly cooked, which I accept some people prefer, but when a lightly cooked pizza is served onto a cold ceramic plate it starts to cool very quickly. The pizza did not feel hot when it arrived at our table. There is no mention of pizza size on the menu - or none we could see. Had we known the standard pizza size was so small we would have ordered a larger size. As I said up top we left the restaurant wondering if we were still hungry and discussing what we had at home to fill the gap. A disappointing experience - but that itch has been well and truly scratched!

i didn’t get my orders plz sort this out

took over an hour to receive phoned pizza express barnes woman very rude 😒 pizza freezing 🥶 cold.

Been comming here for years, great quality pizza every time, always early and always hot