Turtle Bay Caribbean Restaurant in Birmingham

Kadeager is an amazing server. always on ordering us another round 10/10 service. slayed all day. the drinks took a while to come out though

Amazing time! Kadeager is the best 🤍🤍

Kadeager is a lovely waitress and a credit to turtle bay. Thank you x

Shyan and Chris were so friendly :)

Super service! Miles is so friendly and loved the night

Had a fab time, celebrating my birthday with bottomless brunch. Samantha was wonderful, very attentive, never left us without a drink! 🥂😁

very good and great customer service!! Blake was very lovely to us 🫶🏽

Great food, and Samantha really looked after us too. 😀

i would like to thank Ruy for the amazing service

We were served by Shyan and Chris who were both absolutely brilliant. They were super friendly and attentive and ensured all our needs were met. I’m definitely going to come back soon.

Samantha was a fab waitress. Xxx

Brilliant evening, then offered free shots at the end of the evening by Miles! Thank you 😁

Miles was so nice!! Such a good night would come back again!

Miles was great! He was so lovely and made it a great night!

Miles is the best!! :D very attentive

Love Miles! He’s amazing! Super on it. Loveeee

Had a brilliant night here at turtle bay, Sarah was an amazing hostess. Keep up the good work

Went for birthday celebrations. The food was excellent as well as the cocktails! We can not complain the service was fab too. Kadeager our waitress was excellent as well. Thank you turtle bay!

Lovely atmosphere, great drinks and the staff are fab especially our server Kadeager was lovely! Bottomless brunch needs an attentive server to keep the drinks coming and Kadeager did just that! Thank you!! Made my trip to Birmingham even better!

Friendly staff, fast service and lovely food. Kadeager was lovely.

We have just arrived for my son's 21st birthday, we were greeted by Alex, he was really friendly and really helpful.

Lovely service from Shyan on me and my friends bottomless brunch before our halloween night out. Will be back again soon.

Drinks were beautiful, would come again.

Alex was very accommodating & the drinks where very nice, will be back

Great drinks and a fun atmosphere! Friendly staff.

Alex was great, amazing drinks!! love it here

Thank you so much! Super bottomless Brunch! Shyan was amazing with recommendations!!

Amazing drinks and our server Shyan was fab, always made sure our glasses were full :)

Welcoming staff, fast drinks. Lovely atmosphere.

Staff were very accommodating and lovely atmosphere !

Miles as a great host, 10/10 experience

Good service overall with a big group of friends miles and Alex were really good service waiters, would recommend for everyone!

I had a great time and a big thank you to Yida, she was so nice to us.

Shyan was absolutely amazing! Proper vibes, authentic customer service and such a lovely person! Went out for halloween with the bestie and she literally made our night so much more fun. Give the gyal a pay raise! Food and music was great as always from turtle bay, all facilities super clean too !

Yida great service and atmosphere

Its very nice and miles is great and tyran is a fit man

Miles and tyran provides great service.

Miles and Tyron sorted me out, much love.

Had a great time our server Shyam was great!

had such a great time here with friends. Would like to thank Shyan for the service she was amazing and so kind, will be back.

Personally I wouldn't recommend this turtle bay to anyone. Booked for bottomless brunch and ordered first drinks pretty quickly but the waitress then took 15-20 minutes after the drink and arrived to take the food order. When ordering we were told the food we originally wanted was not available so once we had re-decided asked if it was possibly to have the main without mash and add fries instead and was told it was not possible but had we have been told upon being seated we could've made a different choice. The manager then came to take the order for us and the chicken we had originally wanted was now available and everything seemed fine. The service was very slow and had only had 3 drinks each by the time we finished food so had asked for another drink but because one of our party had left not feeling very well we couldn't have one as his drinks were still on the table. The customer service here from the waitress and the manager I found to be extremely rude as when asking why we had been given the bill before we were offered more drinks I was told to 'sit down and stop arguing with me'. At this point I had had 4 drinks in two hours and was not remotely drunk nor was I being rude or argumentative, I had not raised my voice or spoken to the manager rudely at any point of our conversation and found his response extremely disrespectful. Over all this put a dampener on what was meant to be a celebratory evening and after spending £250 you would expect a little more. Would definitely avoid this place

Abbie was an amazing waitress, provided an amazing experience at bottomless brunch. Absolutely recommend. We came again and Jai was amazing, best service I’ve ever had. Will return.

Drinks were good and service was fast

Jai was absolutely amazing! She was so attentive and amazing! I would recommend going just for her! Food and cocktails were so good as well!

Good food and very quick efficient and personable service! Thanks!

We’ve had a fab bottomless brunch here at Birmingham turtle bay!! The service between ordering drinks was quick and the staff were friendly!

Absolutely fantastic time for our bottomless brunch! The service was amazing, after each drink was served we were asked to order our next drinks and food came straight away, definitely coming back!

Personally I wouldn't recommend this turtle bay to anyone. Booked for bottomless brunch and ordered first drinks pretty quickly but the waitress then took 15-20 minutes after the drink and arrived to take the food order. When ordering we were told the food we originally wanted was not available so once we had re-decided asked if it was possibly to have the main without mash and add fries instead and was told it was not possible but had we have been told upon being seated we could've made a different choice. The manager then came to take the order for us and the chicken we had originally wanted was now available and everything seemed fine. The service was very slow and had only had 3 drinks each by the time we finished food so had asked for another drink but because one of our party had left not feeling very well we couldn't have one as his drinks were still on the table. The customer service here from the waitress and the manager I found to be extremely rude as when asking why we had been given the bill before we were offered more drinks I was told to 'sit down and stop arguing with me'. At this point I had had 4 drinks in two hours and was not remotely drunk nor was I being rude or argumentative, I had not raised my voice or spoken to the manager rudely at any point of our conversation and found his response extremely disrespectful. Over all this put a dampener on what was meant to be a celebratory evening and after spending £250 you would expect a little more. Would definitely avoid this place

Lovely food and great service from kadeager 😊👍🏻

Nice drinks, good food and lovely waitress kadeager who helped choose what food i would like <3

Kadeager was polite, helpful and gave a great service.

Kadeager (our server) was fantastic. Very friendly and super smiley. Overall the whole place was great and levelled up the evening.

Great vibes! Blake was our server and the atmosphere was terrific!

Great service from Kadeager, and tasty food, would definitely return

Early evening meal with cocktails👍

Kadeager was very helpful and took care of my and my friends / wife

Kadeager was very helpful and polite and kept great customer service

Kadeager served us and had great customer service

Really fast service today and great food. Samantha has been lovely making sure we constantly have drinks during our bottomless brunch and being very speedy with her service.

Had a good experience. Thanks to the waitress Samantha who was friendly, easy to talk to and extremely helpful whilst i was there!

Shyan was a very attentive and amazing waitress!! Worried about how busy the place was but not a problem! Happy smiley and friendly all round! But watch out for freebies because they’re not free if you have blue light!

Thoroughly enjoyed it. Thanks to tyran

Really enjoyed this place, special thanks to Tyran

Great food, great cocktails and great service!

Tyran was great, very welcoming and friendly

Always a fan of Turtle Bay and Turtle Bay Birmingham was no exception. Lovely barman Josh was excellent, good banter, knew his spirits and very pleasant. Thank you very much for a lovely visit!! **Didn't have food on this occasion, drinks only

Tyran was very attentive, food was delicious and absolutely piping hot. This place has definitely upped its game since i came here last year

Samantha provides great service!

Quieter on a Tuesday, great service from Tyran! We will definitely be back and we hopd to get the same friendly server!

Great food, awesome drinks, Samantha was always friendly and ready for our next order quicker than we were

came for bottomless brunch served by Tyran, lovely service and great atmosphere

Samantha is a lovely waitress , quick with coming over and asking us if we needed more drinks. Great experience here

A few more veggie options would have been nice, but over all it was a great experience. Our server Tyran was fabulous!

Reagan was a lovely waiter!! Thank you for a great afternoon!! 😁

thanks to Gio our experience for my boyfriends birthday was phenomenal

Lunch with friends in a very friendly atmosphere with quality food.

great service from gio, extremely helpful :)

Great atmosphere and lovely service from Gio too! We had bottomless brunch and he made sure we were well looked after :))

Warm friendly welcome. Quick service.

Gio was very pleasant and helpful. Helped with allergens.

Shout out to Gio excellent service, polite and nothing was too much for us!

Great Bottomless brunch. Gio served us and was great. 😁

Thank you very much for the quality service, I would like to point out that the waiter made the effort to speak a few words in French and that it made us laugh a lot 😂

Came here with family. Miles service was amazing. Coming again.

Fantastic service and atmosphere

Danni and Lilly were so kind on the bar

We had bottomless brunch, service was great and Gio kept checking up on us

Gio was fantastic. Great service in Birmingham.

Amazing experience and fantastic atmosphere, i would recommend to anyone looking for a nice night out with good music and fabulous cocktails. 2 for 1 cocktails as well.

Gio was amazing and got us pissed at bottomless brunch. food also came really quick too was superb.

Great atmosphere and the service was matched by Miles. Highly recommend.

Shyan was an amazing waitress. The food was lovely, and the vibe is bob on. It's a rum ting. 2 4 1 cocktails are delicious! Xxxxxx

Tasty food and good service - thank you Kadeager!

Yida was very friendly and helpful. The vibe was very nice and i enjoyed it a lot. definitely recommend.

Shyan was so sweet and her customer service was amazing. Such a sweet girl

antonio made such amazing cocktails for me and my friends. he was so lovely and welcoming

Yida was a great server, friendly customer service. Another server was lovely too didn’t catch her name however both were quick serving us and the bottomless brunch was definitely worth the money, would go again and reccomend

Kadeager was very welcoming and lovely. Great service would love to come again just to see her !

Went with my wife as an unplanned visit. Served by a lovely waitress (Angelina) who helped me to choose the lamb. We both followed this with the banana and toffee cheesecake and all washed down with a few cocktails (mocktails for me). Anyway, atmosphere and surroundings absolutely brilliant and everything very clean too. A wonderful experience.

The food was delicious - Gio was absolutely AMAZING with service. Very prompt and provided an enjoyable experience. He was a complete vibe, dancing & singing around. He looked very happy to work and serve and it added to the experience. Thank you Gio!!