Turtle Bay in Manchester

Lovely! Lucy was amazing with service and made sure we were looked after the whole time x The food was lovely!

Fran was such a sweetheart very attentive server x

Some great customer service!! Sarina was lovely, super friendly :)

Emily was the greatest host!! Had the best bottomless :) xx

Fran was the best!!! Loved the experience here at turtle bay

The best service from fran <3 friendly funny and fast. Will be back because of this great experience.

Fran is amazing !! Made my birthday so special! Loved her! She’s a legend! Keep her on, she works hard. Fast paced to! Yayyy

Love Fran !! The best, bottomless brunch go go go 💗💗

good service and lucy was really nice!!

Efficient and friendly service from Jack D

Shout out to Erin she was a real one, got us our drinks really quickly and was very friendly service with some good recommendations on drinks

great service from elle well worth it

Lovely vibe, service was slow but this was expected as it was packed on a Saturday afternoon. Very friendly staff. Our waiter Jack D was great!

Jack was great. Nice speedy service.

amazing service ife was very nice

Ife had amazing quick service, the drinks were so well made and unreal xx

Dasha was the best. Will defo be back. Thank you all

Ife was very welcoming and sorted us with a free shot

Ice served me and he was amazing recommending drinks and was a joy to speak to.

Amazing experience for my mates birthday the drinks and food was exceptional however the staff looked like they did not want to be there. I understand they are working in hospitality and that it’s a draining profession but when you spend £37 per person you expect slightly warmer service. Overall though the drinks and food was exceptional.

Ife was so good food so good as well!! Love turtle bay!!

Ife was nice polite and handsome ;)

Ife has great customer service, very friendly and has a good attitude definitely recommend 👍🏼

I came with a friend for bottomless brunch, the service from Jess was great and the drinks & food came very quickly

Amazing bottomless brunch, great value for money, lovely food and the service was faultless. Jess, our server, was attentive and speedy, absolutely no faults

Ife sold me on the new watermelon cocktails, they’re were amazing

Jess was fantastic at customer service, really enjoyed my meal and drinks.

Ife is the best bartender in turtle bay. We had the best cocktails and time there

Top service with a smile - Jack D

Emily was amazing, very attentive, never without a drink.

Amazing drinks and service by Ife

Great customer service by ife! Made the whole group feel welcome and had a laugh with us all!! 100% recommend

efe was great perfect service. very friendly

Fun and great drinks and food ife was a top man also serving us

Had a great bottomless brunch, food and drinks were in a timely manner. Erin our waitress was top, nothing could have been better.

Always fab, great service. Food is always delicious and staff are friendly

Ife was really good, made drinks really nice and was really fast! Great customer service, friendly

Ife gave us very good service and was very friendly and welcoming. He was very friendly!!

Really good service from ife our server and great atmosphere

Jack was a great server! He helped us out when our drinks didn’t go through ! he deserves a raise!

Ife’s cocktails slap, ask for him 100%

Ife was very friendly and helpful

Jess made our day. Very good ar her job A *

Jess has been amazing with our food. perfect service, perfect food. loved every minute of it

Lovely venue and lovely atmosphere. Amazing venue waitress named Jess. She was Extremely polite and attentive

Dasha was amazing! Very attentive xxx

Dasha was amazing. Really friendly and nothing was too much trouble. Thankyou so much.

Ife was a great help in picking what to choose to have

Emily served us this time and again it was a great experience, couldn’t recommend the place more, Emily made us feel welcome and looked after.

Great place! Ife is a great bartender and makes amazing cocktails!

Great experience, lovely drinks and brilliant service from our bartender Ife, recommended all of our drinks and they were all fantastic!

Ife was a top bartender, really knows his drinks and friendly man

Served by Ife who made us the nicest Strawberry Daqs Ive had in Manchester. Super cool guy and top man!

Ife served us, really welcoming and friendly and helped us out picking drinks - legend!

Excellent customer service by Ife!!!

Always an amazing service in here. Staff are so friendly and couldn’t be more helpful!!

Been to turtle bay today, Ife gave us amazing service, recommended drink, tasted incredible! Great guy 😜

Great service Ife is a great people pleaser

Really good atmosphere constant drinks, our server jack d was brilliant and on top of orders

Ife provided excellent service to us, he made our experience amazing!

Our server Jack G was brilliant! He was super helpful and made our experience great. Big slay

Ife was super nice and friendly.

Great dash a great waitress! She really really got our moneys worth :)

Did the bottomless brunch and had Jack as our waiter , it was really good we had loads of drinks and really good service. The food was really good

Really good service from Jack d, yummy drinks perfect for a day out

Great customer service by ife carrying the bar, top man fantastic service! Need more staff like him

Great drinks and great atmosphere, love the 2 for 1 happy hour. Shoutout to Ife!!

We were served by Ife who was super friendly and attentive. All the drinks were delicious, will be back soon

Ife was super friendly and chill

Ife was very friendly at the bar. Bloody love turtle bay

Ife was very welcoming and gave great service and made a fantastic cocktail

Ife made the drinks so fast and they tasted so good!! He’s great :))

good service ife was a great bartender

Came for a drink and was made 10x better by our mixologist Ife!

Lovely service by Ife!! He made the evening go super smoothly and was super kind and friendly! 10/10

great atmosphere and tasty drinks! shoutout to ife 🙏

ife was a great bartender amazing service

Ife great service really enjoyed his company

We waited ages to get seated, then once seated we got forgotten about for atleast 30 minutes

Great customer service from Ife

Ife was very welcoming, great place and great service.

Ife was a brilliant bar tender and made us all welcome. Had a fabulous night.

No puede faltar este lugar, servicio irreal. Fuimos a almorzar y ni siquiera pudimos seguir el ritmo de las bebidas que salían. Las bebidas fueron 11 / 10

Visité aquí el sábado pasado (15 de febrero) y me he sentido para escribir una crítica debido a la actitud horrible de la señora corriendo delante de la casa, sentando a la gente. Llegamos alrededor de las 4 pm y había un grupo de personas esperando cerca de la puerta, supongo que esperando una mesa, pero no había personal aconsejando lo que deberíamos estar haciendo. Estaba con mi amiga y solo quería tomar un par de copas antes de un show, no estábamos comiendo. Vimos que estaba ocupado, pero estábamos felices de estar en el bar con nuestros cócteles. Esperamos y nadie vino así que mi amigo fue al bar para preguntar si podíamos sentarnos en el bar en los taburetes vacantes con nuestras bebidas. La señora detrás de la barra era muy educado y dijo que estaba bien y que si vemos alguna mesa para 2 que viene entonces siéntase libre de tomar asiento. Luego notamos una pequeña mesa desocupada en la esquina a la izquierda de la entrada que podía sentar a 2 personas en un apretón, así que fui mientras mi amigo iba al bar. 2 minutos después, la señora que estaba frente a la casa se acercó con una cara muy infeliz y me ladró muy groseramente “¡En realidad estoy sentada allí!”. Me disculpé inmediatamente y ella se fue. Me sentí extremadamente avergonzado mientras los otros clientes de la zona me miraban. Entiendo perfectamente que puede haber un sistema de asientos, pero nadie nos dijo esto cuando llegamos y en realidad preguntamos al personal detrás de la barra que nos dijo que estaba bien. Tampoco había ningún signo reservado. No soy de ninguna manera una persona grosera y rara vez me quejo de nada, pero me sentía humillada y estaba lista para irme. Mi amigo ya había pagado por las bebidas, así que dijimos que los tendríamos y nos íbamos. Tengo una lesión en la rodilla, así que sentarse en los taburetes altos era incómodo, así que mi amiga le preguntó a otro miembro del personal que era muy amable y ella dijo lo mismo que el personal del bar dijo que podemos sentarnos en cualquier lugar donde surja una mesa de 2 asientos. No recibí este nombre de dama, pero me gustaría haberlo hecho porque era realmente encantadora. Se disculpó por las acciones de sus colegas (aunque no era necesario). Vimos otra mesa de 2 asientos y fuimos a sentarnos allí y debido a la amabilidad mostrada por la 2a dama y el personal del bar que también eran personas extremadamente agradables, terminamos quedándonos por unas horas entonces. No estoy agregando esta reseña para meter a alguien en problemas, solo para que pueda ser necesaria alguna capacitación para el personal sobre la cortesía y la política de asientos. Si la señora acaba de explicarlo de una manera razonable, eso no habría sido un problema en absoluto. Pero la forma en que se dijo y delante de la gente fue extremadamente embarazoso y no estoy seguro de que regresaría.

Never had a really bad time here, service poor, barely any staff on - chicken chewy and dry all 3 of us had poor food, usually love turtle bay but won't visit this branch again.

I had a lovely service from Genny and Ethan and the food was fantastic!

Gen and Ethan were amazing perfect all night

Gen and ethan were great cocktails were amazing and the food was lovely

Genny and Ethan were amazing best service ever

Lovely time at turtle bay today, our waitress gen was fabulous

Lovely meal as always - great service by Tom. Thank you.

food and drinks were amazing, and gen was lovely absolutely perfect host!!

Food wasn't that great, hot chicken burger was tasteless and fatty . She realy didnt like the jerk chicken,Had to wait for drinks, needed to go bar and ask. Overall wasn't the best for what we spent.

Temi was an amazing host and my server Kira was great as well! Shoutout Fran for the amazing drink recommendations and bar skills 🫡

Gen was a great host, we had an amazing time. Definitely recommend to a friend!!!!

Fran was a great bartender, providing me with excellent service and recommendations the whole time we were at the bar. will defo come again and Genny and Kira were excellent servers ❤️

I tried the coconut chicken.. Nicole suggested we try the one love drink, she was such a great server! Thank you so much!!!

Elle served us, was awesome and very hot!

Server was good but service was a bit slow

Served by Elle - bubbly lass who was very attentive.