Turtle Bay in Liverpool

Sayfi was great with our bottomless brunch. Friendly & welcoming. Very fast service. Surprised with how many drinks we got due to it being a Saturday. Never left without a drink. Never had to ask for a drink. Always ready to take our order once we finished current drinks. 10/10 service. He always made sure we was looked after and had either food or drink. Food and was also nice.

Great food and cocktails, one of our favorite places to go in Liverpool!

Great cocktails and good service

Came here for Bottomless Brunch for my birthday in April and was served by Ellie who was absolutely amazing, super friendly and was so quick with our drink orders so we were never without a drink! Highly recommend!

Staff were a great help with sorting food and drink after a day at Comic Con. Many thanks to them.

Bottomless brunch has now changed to 6 drinks allowed brunch, which we were not made aware of beforehand. We asked when we sat down if we could order our first drink and was told that the server would be back in a second, 40 minutes later we were still waiting for our first drink. We complained and received the first and second drink swiftly then the service went non existent again. After an hour and a half, we went and complained again that we only had 30 minutes of our time left and had only received two drinks to have the manager argue back that we had all received 6 drinks each which was the amount allotted for the time frame, this was an absolutely ridiculous claim when we had to track staff down and basically beg to be served the two drinks we had received. She did eventually realise her mistake but sent the server over to apologise for her. Absolutely shocking and will not be coming back.

Bottomless brunch should be called food with limited drinks. Took over 20 mins for a drinks order to be taken, the order itself arrived 15 mins after it was placed and we were denied further drinks 10 minutes before our "bottomless" brunch was supposed to end. Mediocre food.

the employee was so rude we tried to get her attention several times but she completely ignored us even though she saw us. she pretend like she didn’t saw us. their cocktails was good but we didn’t like the food. they overcooked the food.

We went for a bottomless brunch for my friends 21st birthday. Tara served us and she was amazing would definitely recommend we got welcome drinks and snacks.

Great place to go for a bottomless brunch reasonable prices and great service

Just popped in for drinks, 2 for 1 cocktails went down a treat. Nice place

Katie’s pure unreal wow. I’ll come back just for her service ?! If I could take her home I would. Why order a drink when you could talk to Katie. Please come to turtle bay man it’s so worth it. I’m from Newcastle but this feels like home. Katie for manager, Katie for president!!!!

Had a take out, the food was terrible. Flatbread burnt and the chicken inedible. Food was packed in boxes and looked totally unappetising. No utensils or napkins provided. Overall an extremely disappointing meal.

Charlie was amazing, what a beautiful human being

I had visitors over from the Isle of Man & thought we'd come in. None of us had experienced Jamaican food before & WOW, what an amazing meal. Thank you for looking after us. Staff very attentive

A hidden gem in Liverpool! The flavours took me straight to the Caribbean—vibrant, authentic, and absolutely delicious. Warm service, cosy vibe, and food that feeds the soul. Can’t wait to go back!

Ellie was an amazing waitress always nice and consistent very professional. Food was amazing.best brother I have tasted the flavouring was so good: drinks were amazing and may have got drunk lol. Really good priced food for bottomless brunch !!!

Was not all that, drinks were nasty and food wasn’t good.

I’ve been here a few times and this time has truly lived up to the standard that they set. Tumi has embodied the bottomless brunch spirit,always asking if we need more drinks and making sure we feel welcomed, even if we spill a drink or maybe annoyingly ask for more drinks. The service and food has been amazing and we will be back.

Katie was AMAZING!! Definitely made the experience more fun

Katie was class and had a laugh with us also she is very stunning

"Turtle Bay's Bottomless Brunch is the answer to all of life's questions. Where else can you find an endless supply of boozy goodness, food that's somehow both ridiculous and delicious (rice bowl!), and a server named Charlie who's basically a saint? I mean, Charlie might be the real MVP here. If you're looking for a reason to justify wearing your comfiest stretchy pants on a Saturday, this is it. Trust me, your taste buds (and your liver) will thank you. Book your spot, grab a seat, and let the good times roll!" 5/5 stars.

If you want to feel at the beach while eating and listening to good music, Turtle Bay is the right place to be🏖️🦐 I have been there for brunch with friends a couple of times, and it’s always been a 10/10 experience. The service is amazing and the food delicious. And they have a 2 for 1 cocktail deal all day before 7pm ;)

Lovely place for family dinner.

It's just epic, anytime of day, great vibe, great food ,great service. Wish they had in Ireland.. Come to Galway please!!

Seated quickly, server was very friendly and polite, food was lovely, prices were reasonable. The only real complaint would be that the music was a bit loud, but nothing too bad. Overall, a great night out. 🙂

Great service and foods lovely would recommend 🔥

We went here for bottomless brunch, the drinks were great and our server Seyfi was fab and very attentive. We will be back 😁

Had a lovely time and people was great

Dining at Turtle Bay, it was an exceptional experience from start to finish. The atmosphere was warm and inviting, with just the right balance of elegance and comfort. The staff went above and beyond to ensure every detail was perfect, offering attentive service without feeling intrusive. The food was a true highlight — every dish was bursting with flavour, beautifully presented, and cooked to perfection. Whether it’s a casual night out or a special occasion, this place is a must-visit. I can’t wait to return and try more from their incredible menu.”

very good food, the waiters are super friendly and overall good atmosphere and experience

food was nice service was good nice vibes i will be going back again

Great vibes, delicious food, and friendly staff! Highly recommend Turtle Bay Liverpool!

⭐️⭐️⭐️⭐️⭐️ Absolutely loved my experience at Turtle Bay on Hanover Street! The vibrant atmosphere, friendly staff, and incredible Caribbean flavors made it a night to remember. The jerk chicken was perfectly spiced, and the cocktails were deliciously creative—definitely try the Rum Punch! The music added such a fun vibe, and the service was top-notch. Highly recommend for anyone looking for a lively dining experience with amazing food and drinks. Can’t wait to come back! 🍹🍴

I recently visited Caribbean restaurant and I must say, it was an experience to remember! From the moment I walked in, the ambiance was warm and inviting, creating the perfect setting for a great meal. I was very happy. Coming back soon

Food was not bad but not very good as well. You can notice the lack of love to it. It might just be an English thing.

Food and service amazing would definitely recommend

A quality place to enjoy good meals 👍🏾

great service, great food, and a lovely atmosphere

Fantastic food ❣️ and staff was also very polite 😄

Great restaurant, love Caribbean food

Lovely food - fresh and full of flavour. Great atmosphere - really buzzing, but the downside of that was it was quite busy and therefore service a little slow. Wouldn't stop me from going back though, had a great time.

The food was so delicious and the customer service was excellent.

Terrible slow service. They can see you waiting at the bar, but the staff ignore you and carry on staring at their phones. I walked out.

Katie was spectacular. She was extremely attentive and nothing was too much trouble. Had a great experience and would love to visit again. Thanks Katie.

Ellie at the Hanover street Liverpool was exceptional. 10/10 service and never left us without a drink in our hand. Ellie is a credit to turtle bay. Would definitely come back again!

Go now! Great food and atmosphere. Awesome service and you wonder why staff are so friendly it doesn’t happen often. Keep it up.

Excellent food, drinks, service and atmosphere !

Katie is brills... sorted us out with the food/drinks, especially the drinks!!

Thank you Ellie for a great experience in Liverpool

Great food and drink. Reasonable premises. Served by no less than 8 different members of staff. The first few were not friendly, namely the initial waitress and big guy from the bar. We were there for the 2 hour bottomless brunch. Waited 25 minutes to be able to order our drinks and 40 minutes to order food. We asked if we could finally order and were told the manager would come over to us as we were rude. I said they were welcome to send him over but ...I'm still waiting. As a couple in our late 50s we've never had any problems before and we seldom have a problem with service. Really disappointed and we'll not go here again. We always feel welcome at the Victoria St venue.... Understaffed? Poorly managed? Beware.

Fantastic bottomless brunch Katie was fabulous so friendly and glittering

Tara is that girl !!!! She always makes sure our thirst is quenched!!! Service was brilliant and she was so sweet and nice.

Belter brunch authentic food and cocktails off the chart.

The location is decent, it’s a pity the staff are not. Both Jodie and Becky(manager) are liabilities to the restaurant. I ordered food and the quality was poor and missed items. They proceeded to try tell me how they changed things based on previous experiences rather than compensate for the food or replace items this is against the advertised products on the website. Clearly doing their jobs and dealing with things based on each customer experience is too much for them to handle. Education is required on customer satisfaction and maybe observation at the consumer act. Avoid this branch where possible especially if the two named lazy individuals are there.

Lovely time here. Drinks were out of this world and the food was amazing. Tara our server was friendly and a delight. Thank you everyone in today!

We hadn’t been to a Turtle Bay for years and then my daughter asked to go whilst we were visiting Liverpool - wow. The service was absolutely fantastic and everything was spot on from being greeted to the wonderful food we ordered. The 2-4-1 cocktail was delicious, we had to candy sour, and the kids meals were substantial. It was so good that we returned the next day! They catered to gluten free without an issue and everyone found it real value for money.

Very good food but spicy, be careful of people who can't stand spicy food. In terms of service, the waitress tells us that it's happy hour but when it's time to pay, tells us that it's not within the hours allocated for happy hour. Everyone at the table had not finished the dish, so she removed the other dishes and brought the bill about 20 minutes before closing without asking if we wanted coffee or dessert.

Served by Tara, bottomless brunch service was fast and all the cocktails were lovely, thank you guys for a lovely time 🤍🤍

Great food, good atmosphere, great service

Good friendly service, not bad prices and tasty food. Had curried goat

Really good place to go for bottomless brunch. Loved the food, staff were really great too Often with bottomless brunch, service can be slow and you don’t end up with drinks but we were regular asked if we wanted to order more and had no complaints whatsoever

Service very rushed, surprisingly as they were near empty. Presented me with the bill when I had not asked it and might have ordered more, like a coffee.

Excellent service from Tara this afternoon thank you!

Been here twice for bottomless brunch and Tara has always been very friendly and quick at taking our order, very efficient and very happy with the service :)

Tara was an amazing waitress!! Always checking if our food was ok, checking if we needed more drinks. She had lovely conversations with us! I would love to come back here. the food was delicious and the drinks came super fast! Money = worth the quality! I can’t wait to come back. Massive thank you to Tara & other blonde female colleague for making our experience so perfect. Thank you both!

service was amazing by tara, thank you so much food was amazing would definitely recommend to anybody

Absolutely loved the vibes during our bottomless brunch. Tara was amazing constantly checking in on our experience and asking if we’d like more drinks. Would definitely come again xx

Went for a bottomless brunch for a birthday and it was brilliant. Our server Tara was very friendly and attentive one of the best experiences I’ve had at turtle bay.

Good food and drink, great atmosphere pity service was so slow.... Left without drinks on several occasions...

We went for the bottomless brunch with 8 of us and it didn’t disappoint, the cocktails where flowing for the whole two hours and we didn’t have to wait at all, Seyfi was are waiter and he was amazing! We all had a great time and it was amazing value for money, we will all definitely be going back! 🤩🍹🍹🍹🍹

What a guy and pleasure Charlie was to deal with. Attentive, pleasant and sense of direction for nearby attractions needs work. Thank you Charlie !! BOOM

A lovely place, food was great. But quantity was poor

We cane all the way from Essex and SEYFI was absolutely brilliant!! He kept delivering the drinks and was very friendly and fast:) If you want to go to a bottomless, I could not recommend this place enough x

Drinks only but Emmie was so attentive. Always checking in on us and making sure our drinks were topped up. She directed us to the app and helped us learn about the loyalty scheme 😊

Had the best time at bottomless brunch, was take care of by Tara. The most polite lady ever!!!! Hope to visit again soon! I will be back because of Tara

Tara went above and beyond for us by keeping us stocked up for our bottomless and the food was amazing

Excellent service and excellent food

Our waitress Tara was so kind and welcoming she made the experience so much better. Brilliant time and amazing service. 😁

Came in with a large party, service was amazing, Tara was really attentive, will be coming again!

Tara was amazing great service would come again

Lovely experience, our server Tara was fantastic, very quick service and delicious food and drinks.

Tara was amazing Amazing service

Tara was incredible! The best. Consistent and attentive. Thank you xx

Tara was amazing so polite and friendly great service will come again!

Tara was incredible. She was very consistent attentive and friendly. The best xx

Come here all the time, fabulous as always! Shout out to our waitress Tara who was fabulous, but the staff at this place always are! X

tara was such a slay. Service 10/10 and such good recommendations

Me and my partner visited as part of our monthly date night and we were served by Tara, she was so lovely and on the ball all afternoon!? The whole experience was lovely. Will definitely be visiting again!!

We came in for bottomless brunch and the food and service was exceptional. Tara was great and made sure we always had a drink ready.

Had such a nice time with friends, with amazing service from Tara. Thank you x

Charlie on Hanover Street looked after us all night, she was very warm and welcoming, thank you!

Came for the bottomless brunch. Food was nice and service was good, especially from Parker who was amazing and made our night.

Service very swift and friendly. Food very tasty

Ellie was fantastic! She was so good with my complicated group. Service was so good.

Went for a bottomless brunch on NYE. Our server was Ewan and he was amazing, gave so many recommendations for cocktails (including some of the secret menu drinks) and knew what to recommend based on what other ones we liked.

Our server Charlie gave immaculate service! Constantly ensuring our food was okay and drinks were topped up! Could not recommend enough!

We always love it here. Service is amazing and we need a TB opening near us. Roisin thank you

Beautiful New Years Eve experience - Ellie was super attentive during Bottomless Brunch, making sure we were happy throughout. Lovely positive-vibe environment for celebrating the new year - food and cocktails thoroughly enjoyable, along with the atmosphere :D

Waiter Charlie was outstanding! Always made sure we had drinks during our bottomless brunch. Very attentive and kind! Good was lovely drinks were amazing! Will be making this my regular BB!