Based on 1.233 opinions finded in 1 websites
Based on 1.233 opinions finded in 1 websites
Nº 173 in 288 in Hinckley and Bosworth
Nº 29 of 47 Other cuisines in Hinckley and Bosworth
Opinions
We visited straight after spending the day at the zoo. I had scouted this place out beforehand as its just down the road.from the zoo and ideal for an evening meal before our drive home. The restaurant is spacious with great decor and a modern vibe. The menu was outstanding with a good variety for all interets as well as a decent kids menu. We opted for the seafood platter sharer, which for the price I wast sure would be very good however I was proved wrong. The quality was exceptional and far better than seafood platters I've had near the sea for twice the price. If you're visiting the zoo this place definitely worth a visit. Great quality, reasonable price and a stones throw from the zoo.
Glenn F . 2024-10-27
MORE AT TripAdvisor
Visited today after several years. There are so many positives and negatives. The management just need to invest a bit more oomph back in. This place has a great varied menu…. the food we ordered and ate was enjoyed by all. There are small things missing… the staff other than that one member were all looking bored… we were not greeted on arrival… and it wasn’t obvious where we needed to report to to advise of our reservation. We waited quite a while for each course. Had to go up to the bar to pay the bill as no one came to the table. There isn’t much ambience or a cosy feel here. A few large plants and maybe some fairy string lights and candles would make it feel much more welcoming and less cold.
Suki . 2024-10-20
MORE AT TripAdvisor
Myself and my partner wanted to go somewhere special for dinner so we decided on Turpins . On arrival we was greeted by staff that I can only describe as “they look like they hate their jobs “ zero personality. We was then seated and asked for our order (again with a can’t be bothered face ) we ordered a bottle of wine that was lovely , starter we ordered Camembert also nice but a little to under cooked . When the mains came I had the belly pork , the mash potato looked like cheap pellet mash that after 5 minutes turned into a hard lump of patatoe on my plate , parsnips were under cooked but flashed quickly to burn parts of them , My partner had the T-bone steak which he said was nice but his Chunky chips were under cooked and hard . All the electric also went off in the restaurant and was dark so couldn’t really eat until it came back on .. not a single apology. When they cleared us I had quite clearly not eaten my dinner and they didn’t bother to ask if everything was ok . We paid our bill that was completely over priced for what we had and left . I will never ever return to this restaurant again
Jolovestoshop . 2024-10-19
MORE AT TripAdvisor
What a fantastic restaurant. Extensive menu including specials. Something for everyone! I have food intolerances and was able to have exactly what I wanted as the chef cooks it from scratch. Cannot recommend highly enough. Well worth a visit. Great staff and ambience
Peski50 . 2024-10-14
MORE AT TripAdvisor
Staff are very rude. They also won’t accommodate changes to menu…..e.g. no chips….no alternative offered. A salad arrived with six lettuce leaves and a piece of chicken. Charged full price. They were discussing us, while we ate. Called a liar by the waiter to his manager. Not a pleasant experience
Janet T . 2024-10-10
MORE AT TripAdvisor
Five of us were shown to our reserved table, a good-sized circular one. On a recent Saturday night, the restaurant was very busy, but there were plenty of serving staff on hand, ad we didn’t have to wait long for our drinks or our meals. The best thing about Turpin’s, of course, is the quality of the food. Everyone in our party had different items, and all were impressed with their choices. The proprietor and his wife are Italian, as were some of the waiters, and they asked several times whether we were satisfied. Our food was not expensive, I’d say average prices, but he quality makes a visit worthwhile The car park is big, and the restaurant is easy to find.
Danny K . 2024-09-02
MORE AT TripAdvisor
Lovely meal today, served by the most pleasant friendly Staff. They all made us feel most welcome which has been sadly missing on some recent visits. This makes such a difference to a visit and makes us want to return. Thank you to everyone involved.
davidr@gmail.com . 2024-08-30
MORE AT TripAdvisor
Been here a couple of times an always thought 'ok' this time was even more of a just 'ok' so thought I'd write it up.. Food is nice but for the price you can go elsewhere and it be just as nice without the price tag.. Atmosphere is zero.. Echoey quiet miserable. Staff are SO unfriendly.. Literally not even a hi.. I think we were greeted with drink? I mean come on hi how are you, how's your day.. Really does make the difference Won't be returning.. We Seemed like an inconvenience tbf..
Rebecca A . 2024-08-08
MORE AT TripAdvisor
We booked to go as my partner was brought this as an incredibly thoughtful and generous gift for his birthday. People always rave about how great Turpins is, so expectations were high! The sign outside states ‘Fine Dinning’ which made me excited to see how good Turpins is. So to put into context, I googled the definition of Fine Dinning after I got home, the quote from Wiki is “ Fine dining is a restaurant experience that is typically more sophisticated, unique, and expensive than at a typical restaurant” Wow impressive eh?….however somewhat misleading. The food was average, I’d say for your money, there is way better such as the sister restaurant which we have been to multiple times. But to put into context, think Hungry Horse with a bigger bill. A bill that when you can get someone’s attention is put on the table like a spare napkin, no plate, no thanks. Staff were in the plenty, but rarely do they make eye contact, so no chance of getting any additional drinks soon. They seem quick to clean up tables ready for yet more guests, but not so fussed about the ones sat down already. Quite frankly I’m not sure any of them wants to be there. The desert menu looked like it had seen better days also. Cups came with complimentary lispstick marks on. All in all a poor experience. Can’t see the hype around the place as I have genuinely received better service at a McDonald’s table services, at least they smile and look happy when they bring your food. If you are thinking of a special occasion, look elsewhere to spend your money. If you want local, try San Giovanni which is better in every aspect.
Chris N . 2024-08-04
MORE AT TripAdvisor
First time visiting Turpins for a treat as a birthday meal. We arrived and were seated straight away.Unfortunately the staff didn’t crack a smile or make us feel particularly welcome. I opted for a steak which I thought would be great at a place called Turpins bar and Grill! As normal I asked for it medium Rare and it came out nearly raw in places which was a real shame. I did mention this to the serving staff who seemed to take offence to me saying anything and grumbled I’ll get the manager. He arrived, straight faced totally unapologetic and agreed it was undercooked then proceeded to skip over this and ask if I wanted to see the desert menu. I said again what are you going to do it’s unacceptable to which he said I will look at the bill and walked off. I was made to feel like I was trying to pull a fast one and get a free meal which I certainly wasn’t. I really didn’t enjoy my meal and wanted to get out the place. They did knock off the cost of 2 drinks which was ok. Since the meal I have had a very upset stomach and will not be returning. Shame it looked like it could be or used to be great.
Gavin G . 2024-07-25
MORE AT TripAdvisor
Avoid the cheese cake !! Small portions, no base , dense and lacking flavour. Starter and main good but puddings disappointing We we’re so looking forward to coming here but nothing really overly special apart front m the prices
The-Momma . 2024-07-13
MORE AT TripAdvisor
We had my husbands birthday meal here. We invited 11 guests. The food was grest as was the service. Several of our guests hadn't eaten here before but all said they would definitely return. Highly recommend
Elaine H . 2024-07-08
MORE AT TripAdvisor
I’ve been to Turpins a couple of times in the past and have found it a nice place to eat with good service. Prices are middle of the road. Our recent visit for a family birthday though was disappointing. We had to ask for more than 2 cubes of ice in our drinks and also for lemon or lime slices. There was no water on the table - we had to ask for that and when they brought the bread, oil and olives to the table no side plates were offered. I had to hold my hand under the bread as I ate it. The table was a little sticky too and our waiter looked like they’d just got up - they were nice enough though. The bill was £500 for 6 of us - so not extortionate but not cheap.
Christine F . 2024-06-25
MORE AT TripAdvisor
Stopped here after a visit to Twycross Zoo and not wanting to drive in rush hour traffic. We were surprised to see very few people here on a Friday evening as it looked lovely inside. Outside there was a huge open sided marquee which overlooked the carpark. A shame there was no greenery here and glasses were not cleared for over an hour. Service was a little curt. We asked for a menu as I had not been able to eat at the zoo due to there being no gluten free options available at the cafe. We were handed a menu and were told we had to come back inside to order at the bar. Unfortunately here too I was not able to eat. The gluten free options were limited to one item (see pic) - hot spicy chicken wings which I can’t eat either. All the chips contain gluten and there wasn’t even a salad option. We had one round of drinks as there were no entry signs on the door leading onto the outside area. We would have had to walk back around the front to go order some more, so we moved on to find another restaurant with a better selection of food.
anteallachleicester . 2024-06-23
MORE AT TripAdvisor
Haven’t been here for years but it’s certainly is a lovely fantastic meal Plenty of it too good portions Service was efficient and friendly Will definitely be back
debbie663 . 2024-06-16
MORE AT TripAdvisor
Great menu, something for everyone. Food was amazing and staff so helpful. Good choice of drinks as well including cocktails. We will be back
henrysfamily307 . 2024-04-05
MORE AT TripAdvisor
This was our first time here on recommendation of friends. Upon arrival it is a very impressive establishment and we were very excited by the prospect of the food. The menu contained a good selection and there was plenty for us to consider. We ordered a stuffed chicken breast with bacon, a steak and ale pie and a side salad. On arrival the food looked good and we tucked in with gusto. Sadly the food did not match up to it or the venues first impressions. The pie was ok, nothing more, the steak was grisly and chewy in parts, though some bits were beautifully tender. The taste was a little bland. Just an ok pie and chips, we had hoped for more. The chicken and bacon came on a bed of pasta. The chicken was very dry and the bacon made it extremely salty, the pasta was in a light sauce and was ok. Again ok but we were expecting more. The side salad came with a very light dressing despite us asking for extra dressing. Catching a member of staff to ask for more dressing was impossible. It seems that staff are taught to not give any eye contact. They look down at all times. It took 10 minutes to get some attention. Turpins to us was a let down. It certainly looks the part, though i do worry about the noise levels when full. However the food really didn't rise above ok, which at the prices charged seemed somewhat underwhelming. I doubt we will return as there are better value places out there, where the food isas good if not better.
Culture31186651780 . 2024-04-02
MORE AT TripAdvisor
The food was excellent, all 8 of us had great meals. I had the seabass and Gnocchi which was lovely. Others had pizza, pork and the half chicken. I read reviews before and there aren’t many and are mixed. I’d go again and was impressed.
ryanwilkes . 2024-04-01
MORE AT TripAdvisor
Had a lovely meal here for my 50th birthday with my family the food was lovely and the staff were lovely had a lovely evening thankyou x
Mark D . 2024-03-31
MORE AT TripAdvisor
The services and the food are 10/10, the waiters very friendly and kind,i was impreased with how good the food was. I recommend and I will definitely come back.
Liliana M . 2024-03-31
MORE AT TripAdvisor
Stakes are next level!Best services and food îs 10/10.Waiters are friendly and verry quick.I will defenitly recomand and come back.
Vasile M . 2024-03-31
MORE AT TripAdvisor
My visit to Turpins Bar and Grill was fantastic! The food was top-notch, and the ambiance was perfect for a relaxed evening out. But what really made the experience special was the attentive and friendly service from Aura. Her kindness and professionalism truly elevated our dining experience. Highly recommend Turpins, especially for Aura's exceptional service!
Gina O . 2024-03-31
MORE AT TripAdvisor
The best restaurant in town! Impeccable service, exquisite dishes bursting with flavor, and a charming ambiance. A culinary experience worth savoring.
Georgiana M . 2024-03-30
MORE AT TripAdvisor
I ordered a sirloin steak which arrived very quickly and the taste was 10/10, the waiters were very kind and friendly and made some very good recommendations for the steak served as well as the wine and also for the dessert. I recommend and I will definitely come back for one more steak.10/10 service 10/10 food
Narcis M . 2024-03-30
MORE AT TripAdvisor
Ten to ten good service 👏👏👏👏the quality from food are the best seen in all England staff also are very impressed happy to come again,,
bîte d . 2024-03-12
MORE AT TripAdvisor
The food was lovely, when it came! The service was slow and the staff were not particularly friendly. We were greeted with a list of what wasn’t available. Disappointing for two teenagers who were looking forward to pizza! When it came the food was well cooked and very nice, but I’m glad we weren’t in a hurry!
Jenny W . 2024-03-10
MORE AT TripAdvisor
Excellent food Fantastic service.,all staff is very friendly they bring our food quite quick The drinks was amazing I love it definitely we come back Thank you turpins for a perfect night
Moisa A . 2024-03-08
MORE AT TripAdvisor
Went for a special family birthday. Bar staff were very young and inexperienced. Had to show them how to make a martini! . Waited a long time for food and between courses. Ordered a seafood sharing platter which arrived at least half an hour after everyone else’s food, despite being reassured on 2 occasions that it would only be ‘3 more minutes’ . A waiter assured us that it wouldn’t be charged , but another quite surly waitress offered a free drink instead as they couldn’t take it off the bill. She insisted on knowing who had told us this in the first place. Overall good food but poor service and waiting times too long, staff need more training on customer service, no attention to detail. In no hurry to return
Purplegirl28 . 2024-02-25
MORE AT TripAdvisor
Service is slow and poor, staff appear unhappy and disinterested, the food actually wasn’t too bad but why put a specials menu out if you havent got half of it left! The whole menu needs updating it has been the same for years! Restaurant decor and ambience feels like a cafe and starting to date now
Louloue41 . 2024-02-18
MORE AT TripAdvisor
Excellent quality, large portions, good friendly service. Battered fillet of cod and chips was slightly inaccurately described in the menu, should have read 1/2 battered whale and chips! Joking aside though, all the food was very well cooked and great service.
Bill M . 2024-02-11
MORE AT TripAdvisor
Very disappointed I had salmon salad, plate was full of half !!!!!!! Of an iceberg lettuce. Three half’s !!!!!! Of cherry tomatoes three half’s !!!!!! of cucumber. Very poor salad salmon was lovely. Staff are miserable will not return.
Traveler29656321823 . 2024-01-20
MORE AT TripAdvisor
Service was appalling. Staff didn’t even want to acknowledge you to seat you to your table when you arrived would just avoid eye contact. We had a table for 5:30 and ordered off the specials menu to which we was told there wasn’t any left how this is the case at an early table I don’t know??… not really any point of putting the specials menu down. Service was slow, no side plates for the sharing platters. Mains were chucked down and staff quickly ran off before we could ask for any sauces. Food was bang average. Wont be returning
T9845MGemilya . 2024-01-14
MORE AT TripAdvisor
Having read some of the reviews we were a little sceptical but the meal my wife and I had last night was absolutely excellent. It was full so we anticipated there would be a little wait but not at all. We will certainly return.
621malcolmf . 2024-01-13
MORE AT TripAdvisor
Service Awful with average food!!!! Having been numerous times in the past, I put the last time I went to the restaurant and the poor service down to a one off. However after going this evening I will never go again whilst the same management team are running this. The service hadn’t been great during the meal from the girl who took us to our table , didn’t make eye contact and virtually threw the menus down, and I had to ask to have our order taken. I’m allergic to caramel and when my apple tart with ice cream came out covered in a gold sauce I asked the older lady if it was caramel. She snapped it was and I explained I can’t eat it and that it was not mentioned on the menu, to which she snatched it off the table and stormed off. She acted liked a petulant child and would offer no apology . If I was the owner I would have your team on a hospitality and manners course quickly!!
Shaun M . 2024-01-12
MORE AT TripAdvisor
All our steak was overcooked, management reaction was disappointing to say the least. Never really had such a terrible response from management. Chef came to the table to say there was not a problem with steak and was constantly asked if I would like another meal. 🙈 Anyway it appears that the lighting where we were sitting was a bit bizarre. Shine a light on the steak and it looked more pink. What was that all about and why was not Turpins staff not aware of this. Anyway a very disappointing meal, and won't be returning very soon.
Cheryl M . 2023-12-10
MORE AT TripAdvisor
Birthday treat for me .Nice atmosphere ,lovely service lovely food .nice drink ,staff very attentive couldn’t ask for more 👏👏👏👏
bogie64 . 2023-12-01
MORE AT TripAdvisor
Beautiful tranquil and spacious restaurant with amazing food and staff Homemade meat pie was delish and full of meat. Nice selection of beers and ales
Jollyholliday . 2023-11-26
MORE AT TripAdvisor
We wondered in with family on Tuesday evening, table of 6 guests and was immediately greeted by the young girl and incredibly aroma of food.The restaurant was filling up quickly ( it was 7:30 pm Tuesday) but the food and service very promptly and professionally. We really recommend!
Darren M . 2023-11-21
MORE AT TripAdvisor
Utterly disappointing!! Had a booking for 11 people to celebrate my daughter's 16th birthday. The food was very mediocre & cold. I tasted my daughter's burger as she thought something tasted off & she was right,it was sour! The minced beef was clearly off! It smelt disgusting!!I asked them to bring out her birthday cake...one guy just plonked it on the dirty table & walked off! Brilliant!! What lovely service!! NOT!!!!! Will not be returning! Not happy at all.
nathandZ2079KA . 2023-11-18
MORE AT TripAdvisor
Pasta was dry yet too oily! Staff weren’t attentive and when I asked about the sauce miah was rude, we just left pudding and went home. Btw it was our anniversary so thanks
Lara G . 2023-11-13
MORE AT TripAdvisor
We booked a table here knowing we had a 90 minute window. Food was ordered within 15 minutes but we had to wait 45 minutes for it to arrive despite the restaurant being less than half full. When it did arrive, the food was very good with generous portions. I ordered the char grilled tuna in a red Thai curry sauce. Whilst the tuna was lovely it was overpowered by the sauce! We will visit again but we'll make sure we have plenty of time.
Pennarboy . 2023-11-01
MORE AT TripAdvisor
Service slow waited about 10 minutes for my glass of wine saw it sat on the bar others in the party had been served their drinks. The sharing platter was good, however my main of belly pork which was fine, the mashed potatoes where cold and the roasted parsnips were cold supposed to have been roasted ? looked like they had just been blow torched plenty of empty tables so not overly busy
V2458FSjillw . 2023-10-28
MORE AT TripAdvisor
Such a real shame, this place used to be amazing and we loved going! Unfortunately after visiting recently for my partners birthday we had a terrible experience, awful service, food OK but not like it used to be (might have just been OK due to...
Sjadeb21 . 2023-10-28
MORE AT TripAdvisor
Never again worst experience ever! noisy pub serving below average food at elevated prices! Do not take candor very well extremely defensive and augmentative! I would never step foot in this place again!
P4365WGmartinb . 2023-10-27
MORE AT TripAdvisor
This is a poor restaurant with poor customer service. table cancelled after arrival for 10 people for a 40th birthday with no apology or nothing staff was rude. People stay clear very disrespectful and disappointing
Richard O . 2023-10-26
MORE AT TripAdvisor
Very slow service an hour and 20 mins from table booking time to receive the main course . Chips / wedges cold - meat dry and over cooked burnt edges . Waiting staff not particularly pro active not offered any more drinks after the first...
Shelley S . 2023-10-24
MORE AT TripAdvisor
We had a fantastic dining experience at Turpins in Twycross on Sunday evening! The staff made our visit truly memorable. From the moment, we walked in they were attentive,friendly and very busy atmosphere .We had Sunday roast chicken, Lamb Shank ,Blade of beef,pie and very...
MichaelBoiler . 2023-10-23
MORE AT TripAdvisor
The food was great. But the service is poor I had to ask to for another drink which took the whole main meal to arrive. Then had to ask for the dessert menu, bill and even the card reader to pay the bill. It is...
Chris R . 2023-10-22
MORE AT TripAdvisor
We have been here many times and had a great time. It has sadly gone downhill. We went on a Monday evening. There were only about 6 tables full at the time. The service was terrible with us feeling we had been forgotten. The food...
Custard-cake . 2023-09-18
MORE AT TripAdvisor
Absolutely fabulous. We had a 3 course meal and everything we ordered was brilliantly presented. All food was cooked fresh & the salted caramel cheesecake melted in mouth marvellous.
982wombat . 2023-09-15
MORE AT TripAdvisor
The food was great, had the pork belly was very soft and juicy. Presented very well on the plate and a varied drinks menu. However, I’ve never seen staff so miserable in my life. I think I saw one waitress smile one time, they were...
Fifi E . 2023-09-03
MORE AT TripAdvisor
Sunday dinner - for our in laws 50th anniversary - the sunday dinner was appalling - £19.50 for a microwaved sunday beef roast dinner, bland, no flavour and the meat came out looking like “a tin of dog food” - my 14 year old niece...
kellypY5554WF . 2023-09-03
MORE AT TripAdvisor
I was here Tuesday for my birthday Dinner with couple of friends.We had a lovely day.The dinks was very nice and the food absolutely fabulous and they have a very well prepared staff with an excellent service.I will definitely return here and I will recomand...
Magdalena B . 2023-08-29
MORE AT TripAdvisor
Excellent service, well cooked food & not overpriced, when coupled with a great atmosphere why wouldn’t they deserve a 5?
johne961 . 2023-08-20
MORE AT TripAdvisor
We were just our driving and it was near dinner time. I noted we were approaching Twycross so my wife opened TripAdvisor as you do. We found this restaurant. Being a Saturday we were not too hopeful particularly since the car park was quite full...
Dav_folk . 2023-08-13
MORE AT TripAdvisor
The food was exquisite, service impeccable, and ambiance cozy. A must-visit for any food lover! The drinks were expertly balanced and refreshing.
Robbie L . 2023-08-11
MORE AT TripAdvisor
Terrible quality produce and very overpriced. Wine was warm, steak was gristly, sea food was frozen. Really over priced and poor quality food
sandra l . 2023-08-05
MORE AT TripAdvisor
It was my Daughters 21st birthday and we picked Turpins to have the celebrations with our family as have been here on many occasions!! We arrived and said table for 7 they had booked it for 5 people only! My 34 year cousin has down...
Leah L . 2023-07-28
MORE AT TripAdvisor
Where do I begin with this review… a classy establishment at first glance but unfortunately the service is far from classy! We had a table booked for 19.30 on a Wednesday night which was not busy when we arrived. At 19.55 we placed our order...
Stephen B . 2023-07-26
MORE AT TripAdvisor
So we visited on Tuesday 4th July, it was not busy at all when we arrived and although we were swiftly seated we then waited an age for anyone to come and take a drinks or food order from us… infant we had to call...
50shadesoffinch . 2023-07-05
MORE AT TripAdvisor
Absolutely awful, when we looked at the menu online it seemed promising. When we arrived, we waited 15 minutes to just get our drinks. When we were deciding on what to order it didn’t tell us what was in the actual dishes which was unhelpful....
Local_diner2016 . 2023-07-04
MORE AT TripAdvisor
Very very disappointed on the whole , we had the seafood platter to share for our starter absolutely awful tasteless small prawns were watery crayfish tasteless and only 3 medium sized prawns without shell . Crab was ok and the salmon its not worth the...
Fay h . 2023-07-01
MORE AT TripAdvisor
First visit despite trying to get a table on previous occasions. Nice layout but I expect it could get noisy when full to capacity, I wouldn’t say it was a place for an intimate dining experience. Extensive menu, and great choice. Prices are slightly higher...
Blaze14 . 2023-06-25
MORE AT TripAdvisor
This pub is absolutely amazing from every point,beautiful location, staff lovely and super helpful! We were celebrating a special occasion on Friday night and so glad we chose here upon recommendation of one my friends. I would recommend Turpins!
Patrick5663 . 2023-06-23
MORE AT TripAdvisor
I booked a table of ten people for my family dinner .The atmosphere was incredible and the staff very polite. We had starters and mains which were served very quickly from the moment when our order was taken. All the food we had was very...
Grace P . 2023-06-23
MORE AT TripAdvisor
Booked Saturday night as we couldn't book for Sunday Fathers Day. Arrived ,,,, was totally ignored staff were running around like headless chickens. finally took us to our table. it was VERY busy. All started ok half hour for starters to come out my starter...
Gill B . 2023-06-18
MORE AT TripAdvisor
Lovely lovely venue, used to be great now really disappointing. No guiness that was off (again), staff clearly arguing behind the bar in their own language (not sure what). Food took 35 minutes to arrive and was cold. When we complained the food was taken...
Vickyhotelguru K . 2023-06-18
MORE AT TripAdvisor
“What can I say, really big let down! Came here twice before, once in the outdoor area, and once in the restaurant area. Food was good, and service was brilliant on both instances, and has a lovely, up-market pub atmosphere to it (people dress up...
Sofia Claire B . 2023-06-18
MORE AT TripAdvisor
Just back from a really disappointing visit to Turpins. There were issues with the meal (halloumi burger came with no sauce and was very dry, fries were very salty, and a fish and chips with tasteless fish and undercooked chips). Raised the issues with the...
rowena182 . 2023-06-17
MORE AT TripAdvisor
Went with my wife for a Saturday night treat on arrival was told we had no booking we had phoned at 4 pm to reserve a table at 8pm. We were made to feel very uncomfortable by very rude staff.we were shown to a table...
G6791QZmichaeld . 2023-06-12
MORE AT TripAdvisor
Well beautiful venue, however when presented at the bar by the staff who was awkward rude wasn’t the service we hope for. Lack of cocktail skills and customer service which was disappointing espically being a local. Won’t be coming back . If you want a...
Natalie L . 2023-06-11
MORE AT TripAdvisor
Absolutely appalled by the young girl with tattoos that served us! Polish lady! We was going to have lunch but after the looks we got. And asked for what lagers you have. She just pointed never spoke. Gave the the most disgusting beer we have...
Paris S . 2023-06-10
MORE AT TripAdvisor
Very lovely Sunday roast at Turpins yesterday, tasty food,nice cocktails and very friendly staff. We will come back next Sunday!
Chris6778 . 2023-06-04
MORE AT TripAdvisor
Celebrating a surprise 80th booked 2 months in advance! We had made several phonecalls double checking what decorations could be used etc prior and on the day we dropped both the cake and decorations off. Absolutely let down! We arrived at 6.10pm for pre drinks....
Hayleyw69 . 2023-05-21
MORE AT TripAdvisor
Lovely food but took over an hour to be served service was really slow even though the restaurant was not busy
Nadine M . 2023-05-15
MORE AT TripAdvisor
Memsahibs birthday. Took a selection of children for dinner and all enjoyed themselves. Service team were excellent and food was well prepared and served quickly. Most of the menu a bit like readin Bake Bros catering catalogue, but for a rural pub with not too...
John l . 2023-05-07
MORE AT TripAdvisor
Fab service! We visited Tuesday and it was busy.The staff were fab and even though there were a lot of people and big parties there it didn’t affect the service.Very nice and friendly.The food was very tasty ,lamb shank, T-bone,pie and seafood. Fab food,fab service.I...
mattewc2023 . 2023-05-03
MORE AT TripAdvisor
Another fantastic dinner this Monday,bank holiday.Very tasty lamb Shank,Sirloin steak ,seafood and cheese and biscuits. Very lovely girl served, thanks for exceptional customer service Monday. Very busy pub every time , we recommend.
Nichol768 . 2023-05-02
MORE AT TripAdvisor
The staff are not friendly at all, all had long faces and didn't crack a smile. The service was average, with no customer service, just food plopped down in table and off they went. I had the fish and chips. The fish, although nice, was...
Wendi G . 2023-05-01
MORE AT TripAdvisor
Thought we'd give this place a second chance after having a pretty disappointing sea food platter here a couple of years ago. Went for the same fish platter. Gob smacked that they have actually got worse. Crap service, no cutlery brought out with meal, frozen...
robpfraser . 2023-05-01
MORE AT TripAdvisor
Steak and ale pie was nice unfortunately gravy was Tepid i asked for it to be warmed up it came back the same didn't want to embarrass the party so gave up. Used the toilets yellow piss stains on the toilet seats
Odyssey118133 . 2023-04-29
MORE AT TripAdvisor
We had a lovely meal Sunday ( Blade of Beef) and my partner Lamb Rump both cooked perfect. Excellent service as well and relaxing ambience would definitely go again and recommend to friends and family.
867roxy . 2023-04-23
MORE AT TripAdvisor
Arriving in the lovely village Twycross at Zoo and we decided to pop into the Turpins for a first time for a little bit lunch. Wonderful bar menu,interesting dishes very tasty pizza Turpins.Service very prompt, warm and helpful. We will return next week for a...
L6989ZMatt . 2023-04-22
MORE AT TripAdvisor
Second time great experience Saturday night,food options were great and quality of food was very good,very tasty scallops. We will definitely return and recommend this pub ,the staff were friendly and warm. Very busy at 8pm but the service was very professional and response to...
U1988LUMack . 2023-04-22
MORE AT TripAdvisor
Unfortunately a very poor experience. Light lunch took too long and other people who came in after us were served before us. Food was cold, the chef said it was supposed to be like that! It was scampi and it was luke warm, we sent...
Vickyhotelguru K . 2023-04-18
MORE AT TripAdvisor
Really, really slow service, yes it was busy but we waited nearly an hour for someone to take our food order. We would have had dessert had anyone come and asked us if we would like to see the menu however, because, by the time...
sber4 . 2023-04-15
MORE AT TripAdvisor
we went as a group of 6 on a busy Friday night...the staff were working very hard and the service was excellent, the menu was varied and the food was really good, all obviously freshly cooked and very tasty. The haddock and chips with beef...
Derekjf52 . 2023-04-09
MORE AT TripAdvisor
Lovely restaurant with very poor quality food. My wife had the steak and ale pie and I had the 8oz burger… both very poor. The burger in particular was dry and tasteless. We were charged an extra £1 for a slice of cheese and it...
stevebV5264BG . 2023-04-06
MORE AT TripAdvisor
Visited on Sunday 2nd April party of 3 including my 4 year old daughter. Was shown to our table which had leftover food underneath and around the chairs which didn't get us off to the best start. Service slow and staff looked like they couldn't...
Baggies1988 . 2023-04-03
MORE AT TripAdvisor
The week prior to last night's visit, I had dined at Turpins and unfortunately the experience wasn't up to Turpin usual high standards, for some of my party. Last night I was delighted, to discover the restaurant, was again serving up quality food, mirrored by...
V9723PYryanr . 2023-03-25
MORE AT TripAdvisor
Thursday lunchtime, a bit concerned about the negative reviews I’d seen here as I’ve had lots of good meals at Turpins in the past. Well, lunch turned out well, good food with great service from friendly staff. Thank you!
J6715XNcarolinen . 2023-03-23
MORE AT TripAdvisor
I went to the restaurant last week and had a lovely meal, so recommended the pie to my Sisters. We all ordered the steak and ale pie, we were very disappointed. The pastry was rock hard, none of us could eat it. When we complained...
janetcG1364SG . 2023-03-22
MORE AT TripAdvisor
Monday night was absolutly outstanding.We had a table of 6 adults in front of the bar,in restaurant at 6pm.Superb service,excellent food( salmon pasta,steaks and pie) everything was perfect, very well organized . Thank you Turpins for perfect Monday night! We certainly return in the near...
Charlotte33900 . 2023-03-22
MORE AT TripAdvisor
Been here many times before and always enjoyed it but I can honestly say I will never be returning ! Booked a table for 12 people for a birthday celebration starters took over an hour to arrive that’s where the problems started my sister found...
Pete R . 2023-03-20
MORE AT TripAdvisor
A very nice place were you can come with family and friends with a very tasty food and friendly staff.I can’t wait for my next visit with my family.
Cryna Crys T . 2023-03-20
MORE AT TripAdvisor
Booked a Table for 6, very difficult to park, no warm welcome. Waited 45 mins for starters, another 45 mins for mains which had been left under lamps for a long time. Side dish had to be asked for as missing. Also had to get...
jackiehM2511XG . 2023-03-15
MORE AT TripAdvisor
Waited nearly an hour for food when there was only four other tables being used. The lady in charge couldn’t even raise a smile to welcome us. The gentleman who waited on us was the only positive as he was attentive and pleasant. The food...
davidrP9397ZO . 2023-03-14
MORE AT TripAdvisor
One of the best Saturday night I 've had at Turpins. We visited Turpins last year in August and we decided to come back last night.We arrived at 8pm and the car parking was it full,inside full, lounge as well full.A brunette lady comes to...
Chris6778 . 2023-03-11
MORE AT TripAdvisor
We were looking forward to returning to Turpins as our first experience was quite impressive but sadly very unimpressed this time and won’t hurry back. We were a table of 3. Two of us ordered steak pie it came with a small bowl of chips...
Passport29066569118 . 2023-03-06
MORE AT TripAdvisor
We are from Birmingham and had a business dinner last night Monday at Turpins around 6pm. We ask for a quiet table by the window and the waitress (foreign accent) I don't know her name ,she found a nice table for us ,very helpful. Having...
Patrick5663 . 2023-03-06
MORE AT TripAdvisor
Similary restaurants in East Midlands
28 Opinions
I really wish I could review better than 3*, the coffee is very good and the baristas are better than those at rival coffee houses........BUT, the queue is constantly long with very little effort to get the customers served any quicker. The tables are usually littered with dirty cups, again, little enthusiasm from the staff to clear and clean them. I also think the toilet could be cleaned more regularly, it's a lottery using it, sometimes it's very clean, but more often than not, it's dirty.
691 Opinions
Went for a bottomless brunch for my birthday and had a fabulous time. Slight problem but after addressing it with management it was more than addressed very professionally. Lovely food and hospitality. I would definitely recommend it and looking forward to going back. Thanks for a wonderful birthday experience.
670 Opinions
We had a lovely lunch, good service. Parking was a bit tough but worth it, enjoyed our burgers and beers
96 Opinions
Great place for a bite to eat and a drink. Went as a group of 9 friends. The staff were very helpful with pre-ordering our food and the service was very good, the food was excellent and very fairly priced. Highly recommended.