Tummy Yummy (Yum Yun) in Northampton

dinner was cold by the time delivery arrived chips where like rubber chicken balls where like rocks egg foo young was not what I asked for i asked for plain it was loaded with everything wont be ordering again if I could give a -rating I would and when I have tried to ring back 40times no joking and thats only on my phone......avoid this takeaway wont be ordering from here again

To the Owner, Your response to my complaint was dismissive, condescending, and entirely inadequate. Instead of addressing the genuine concerns I raised about the quality of your food and the disgraceful behaviour of your staff, you attempted to undermine my experience by suggesting that I was in a "bad mood because of illness." This is an unprofessional and insulting way to handle customer feedback. Let me clarify: my complaint had nothing to do with my mood or personal taste preferences. It was about the appalling quality of the food I received. The hot and sour soup was so thick it resembled wallpaper paste, and it tasted just as bad. The chicken wings were not only far too salty but also looked discoloured and unfit to eat. The Thai green curry was a complete failure in terms of authenticity, lacking any fresh ingredients or flavour, making it a disgrace to even call it Thai cuisine. These are not matters of subjective taste but clear signs of substandard food quality. Your attempt to dismiss my complaint by suggesting that I "wouldn't understand" your food is not only patronising but also borders on discrimination. I find it offensive that you would assume I am somehow incapable of understanding Asian cuisine, simply based on my appearance. To suggest that my legitimate complaint stems from a lack of knowledge is an outright deflection from the real issue at hand: your failure to provide a product that meets basic quality standards. Furthermore, your insinuation that I used "discriminatory words" is entirely baseless and appears to be a deliberate attempt to deflect attention from the rudeness and unprofessionalism exhibited by your staff. When I came to your establishment to request a refund, your manager refused to speak to me in English and instead shouted at his assistant in another language, accusing me of trying to scam your business. This behaviour is not only rude but unacceptably unprofessional. I was treated with hostility, accused of dishonesty, and subjected to a level of disrespect that no customer should ever have to endure. Your message suggests that you only offer refunds when it is "your fault," yet when presented with clear evidence of substandard food, you chose to insult and blame the customer instead. Your refusal to acknowledge any fault and your continued failure to offer a refund or a sincere apology speaks volumes about your approach to customer service. It seems that, instead of valuing and retaining your customers, you are more interested in deflecting blame and avoiding accountability. I am astounded that, even four years later, you still have not taken responsibility or made any meaningful attempt to make amends. Your dismissive attitude and unwillingness to address customer concerns suggest a business that does not care about its patrons or its reputation. If this is how you handle valid complaints, I can assure you that you will continue to lose loyal customers. I will not be returning to your establishment, and I will make sure others are aware of the appalling way you treat your customers. Instead of deflecting blame and accusing me of ulterior motives, I suggest you take a hard look at how you manage your business and interact with your patrons. I demand a proper apology and a full refund for the inedible meal I was served. Anything less will only confirm that customer service and satisfaction are of no importance to you. Yours sincerely, Gerald Aberneithie

I have ordered from this establishment for many years as I lived very close to it. When moving away I ordered from different Chinese takeaway but doesn't even come close to Tummy Yummy. I have recently resparked my love for this Chinese and willing to make the trip half way across Northampton as its that good, I was saddened to see it was 3.7 as it deserves much more than this

Don’t rely on the pictures on the menu to be an accurate reflection of what you order and receive. Massive delay on collection. The guy at front tried to fix it politely but ultimately really disappointing

Had food before which was nice but had queens chow mein and sweet and sour ribs. We had two chow meins which obviously were cooked together because one was dry and the other plenty of sauce. The ribs were dry and tough not very enjoyable, sorry

Ordered tonight excepting a nice Chinese ( we’ve order before and it’s been lovely ) but to our surprise the curry may as well have been 90% powered and 10%water, ( we had two curry’s and they tasted completely different even tho they were the exact same ) the rice was extremely dry it tasted like cardboard ( we also ordered egg friend rice but only received boiled rice after saying multiple time on the phone to make sure it was egg forced rice ) the chickens balls weren’t brilliant even it seemed to be to much battered for the chicken

Ordered a takeaway and it came much later than stated on their site, took 1 hour to arrive. Chicken balls were huge but mainly batter and the sweet and sour sauce tasted very synthetic. Would avoid the takoyaki as well, no flavour and definitely not worth the price. Prawn spring roll was nice, whole Prawns used. Ordered the Thai beef dish but was given something else. Looked completely different to the image on site. But luckily that was delicious. Crispy beef was also a bit disappointing as the beef strips are very thin. Overall okay for British style Chinese takeaway.

Beautiful food and exceptionally friendly staff. The Kung Po chicken is to die for!

Atmosphere was only three because we were the only people in the restaurant! Nice chilled background music and the owner who served us was exception. Food delicious and fresh. Made us feel at home. Highly recommended.

the food is astonishing however the staff are useless

DO NOT ASK FOR TAKE AWAY FROM THIS PLACE; THEY DON'T SEND THE THINGS TO YOU AND UBER EATS CHARGES YOU THE SAME. THEY ARE SCAMMERS!!!

Absolutely disgusting food, spent a lot of money on food that was so terrible I had to throw it away! Chicken balls were soggy with hardly any chicken inside, gyozas were like bricks and tasted horrendous, rice and chow main was overcooked and extremely dry. Definitely avoid this place at all costs! Hate the fact I just wasted my money here, definitely won’t be going here again!

This has to be worst Chinese restaurant I have ordered from. Please AVOID at all cost. Order egg Fried rice and roast duck and plum sauce. The rice was super dry, barely any egg in it and even had crusts in it. Roast duck was coated in very thick butter and had loads of pineapples. I called to complain and spoke to the manager. He would acknowledge or apologize for any of this just simply repeating, “have you ever ordered from here, that how we make our food”. I then proceeded to request for a refund and he he hang up on me…….very poor customer service!!!! Your response to my complaint says it all…very unprofessional….you’re food is not suitable even for pets

Had a takeaway, overcooked food, beef overcooked and chewy. Not a good word to say. I would advise going to Wah Kee on Windsor Crescent, fantastic food and great service.

Order a takeaway, food was amazing, chips a little undercooked.

The food from this restaurant is really awful we ordered a Deliveroo takeaway and will not do it again.

Excellent service food the buffet was big hit

Had a few meals from here, don’t know why I bother very expensive and the food is awful, avoid

Took out this time. Great reception attitude. Good took around 10 mins. They are happy to offer recommendations. Always so polite and good is excellent.

The food was very tasty however tiny portions ( Buffet in the restaurant) and felt " controlled" and " hurried". Very expensive for the amount of food we had. Left us very very disappointed and honestly feeling ripped off!!

Amazing food - we absolutely loved it - everything was cooked so fresh and tasted lovely. The owner is lovely and chatty and the all you can eat is well worth the money!

Very good food at very reasonable prices

Very brave if you order a takeaway Extremely anaemic in both cooking and presentation Will not be ordering ever again Expensive compared to other local Chinese takeaway No wonder delivery is so quick based on their quality

i love the food here, they’re very accommodating to the customer. The atmosphere is great and the staff are so friendly. Definitely eat from here.

Went for a buffet meal with the family. Lovely food and good service from the staff. Definitely will be coming back again or trying the takeaway.

We had a delicious meal here. A good variety of meals to choose from and each tasted great. The service was brilliant too.

Awful food and dreadful service. Chow mein was over cooked, special balls were stodgy with the smallest bits of meat inside. Rang up to complain to be told would not deliver more food, as was nothing wrong. Just rude. Will NOT be using again. Going back to our usual on Main Rd Duston.

Awful. Bland and everything was undercooked. Never again.

Despite being only customers. Waited over 30 minutes after ordering. Then mains came out before starter. The chef tried to tell us that "tempura is a difficult dish" when I know it is very simple. Prawns were similar to the frozen ones in sainsbury's. Def not tempura. Sorry.

Ate in here tonight. Fantastic food and service. So friendly and particularly good sushi. Great local family run business. Highly recommended.

Fabulous service and brilliant food. I could eat take out from here every night and never get bored.

Best takeaway we have had for an awfully long time. Will definitely use again as our go to delivery for Chinese food.

ON FRIDAY 24th MARCH I TOOK A PRINTED OUT LIST OF OUR MEAL REQUIRMENTS FOR 9 PEOPLE AT 5 O'CLOCK FOR DELIVERY AT 7 O'CLOCK WHICH WAS LATE & ON OPENING THE BOX 2 MEALS WERE MISSING PHONED RESAURANT EXPLAINED WE WERE MISSING 2 MEALS REPLIED "NO MEALS MISSING" & AFTER A LENGTHY DISCUSSION "NOT OUR FAULT " COULD OR WOULD NOT DELIVER MISSING MEALS THEN AFTER APPROX 15 MINS OF RIGHTS & WRONGS SUGGESTED THEY WOULD RETURN THE AMOUNT OWING FOR THE 2 MEALS AS THEY REALISED THE PERSON WHO TOOK MY PRINTED LIST TOOK A PHONE CALL AT THE SAME TIME THEY COULD NOT UNDERSTAND THAT WE REQUIRED TO EAT TOGETHER & MEALS WERE GETTING COLD, SO WE COLLECTED THE MISSING 2 MEALS THE PERSON COLLECTING THEN HAD ANOTHER LENGTHY DISCUSSION ON CUSTOMER SERVICE, THE MEALS WERE THE WORST WE HAVE EVER HAD FROM THIS RESTAURANT, THE PREVIOUS OWNERS YUM YUM WERE GOOD I DID WRITE TO THE MANAGER WITH MY POSTAL & EMAIL ADDRESS's & 2 PHONE NUMBERS BUT HAVE NEVER RECEIVED ANY REPLY, SO THATS 9 PEOPLE PLUS THER FAMILY MEMBERS WHO WILL BE GIVING THIS PLACE A MISS, WHAT A PITY YOU HAVE TO GIVE 1 STAR TO GET A REVIEW BECAUSE YOU DESERVE A MINUS RATING

Lovely food, friendly staff. Little expensive for my budget but would go again. As a vegetarian, I really liked the sushi and the bean curd dish.

Back in the UK from NZ to visit my dad at the st Crispin retirement village. We took dad and his wife for dinner to Tummy Yummy. There were 6 of us and we all had something different, every dish was awesome. Thanks for a great meal. Highly recommend 🙂👍

Me my sister an mum went to to eat in, great service, lovely staff and the food was top shelf, I highly recommend eating here (or just get a take out)

Brilliant food but terrible service. We ordered 5 times and supposed to get a free meal. But the app isn't adding the promo and apparently this isn't the restaurants problem. The last time we ordered my partners main meal was missing and we had to wait an hour for that to arrive. I've spent a lot of money with them and never regretted it until now as it clearly states the 6th meal is free so I feel a bit deceived to be honest.

Food wasn’t great, very plain & sour Service was average

Absolutely awful experience tonight. Tried for the first time and ordered through their own app. Ordered a roast duck in plum sauce which according to the website picture was a duck breast sliced in plum sauce like you get in other Chinese takeaways. When the food arrived (late and cold due to driver getting lost) the duck was battered chunks in a sweet and sour sauce! Phoned and explained that it looked nothing like what I expected from the picture on the website. The girl who answered was very rude and argumentative. Sent another which was exactly the same despite me saying that they were misleading the public with incorrect pictures on the website. Rest of food was tasteless and sweet and sour sauce was too acidic. Will never order from there again

Not a great experience for me personally. Delivery time would have been about right, but unfortunately the delivery driver seemed to have issues using a satnav. I had to spend 15 minutes on the phone, in the street, trying to work out where he is and give directions to where I was. After explaining several times, that was. I was close to telling him to take the order back, because I shouldn't have to expect a driver not being able to find an address so catastrophically wrong. So the food wasn't anywhere near as hot as it should have been to start with. Unfortunately, things didn't get much better from there. As far as freshness goes, there was nothing wrong there, but that's all that the food had going for it. Had both shredded beef and chicken with chilli and salt. There was zero chilli or salt. Completely flavourless and both had a very bland uniform taste. The mushroom chow mein tasted as if it was just all boiled together in water, again virtually no taste due to no seasoning or flavour to it. The slight saving grace was the chicken foo yung. Had a little flavour due to egg having a slight taste, however like the rest, could taste no seasoning or any such flavour. Meaning it had a generic bland taste. All in all, over £30 spent on possibly the most flavourless and bland takeaway I've ever had. I'd heard some good things, which is why I used this takeaway. It could have been a bad day, but for me I'm afraid i won't be returning again. EDIT: After being told to contact the app I used for the order for a refund, I was then only offered £3 off my next meal. I shall definitely be avoiding this place now, and advising others of the same.

Curry sauce was amazing! Best ever!

Used to order all the time from yum was never disappointed, however the last few months it hasn’t been right. Incorrect food arriving, food very bland, greasy - won’t be using again.

We have had 2 excellent meals here in the last couple of weeks , the food is delicious, plenty of it , we had the sit down buffet , Oder as much as you like , the portion sizes were excellent, very friendly staff , a must visit , Thankyou Tummy Yummy See you soon

Waited a long time for the food which was tepid and bland. The special curry didn’t have much sauce and the chicken chow mien didn’t have much chicken.

Love the fact the restaurant is open. Excellent menu options, full buffet style menu available to allow you to try lots of different things. Very good experience, will be back.

Really good Chinese takeaway, I've not yet dined in. The menu is great and the dishes I had were really tasty, generously sized and filling. Look forward to my next meal from Tummy Yummy :-)

Much improved, food is very good, normally ready for pickup in 10-15 minutes. Good choice of both Chinese and Japanese cuisine.

Sushi was amazing, also had some Chinese mains which were cooked perfectly & full of flavour. Great service from all staff and manager also had time to talk to us. Fab experience all round, would highly recommend 👌

Deakin & Peck Flooring LTD recommends! Very nice experience dining in at the restaurant. Friendly service and food was on point. Look forward to the next time :)

Loves the foods. Very friendly staff. Nice atmosphere.

Food was generally good but was delivered an hour late!

Have had a few take aways from here as live locally. Decided to try eating in as it’s walking distance so handy for a meal and few drinks. Have to say we were pleasantly surprised. It didn’t have a good reputation when it was a different name. Now Tummy Yummy is a lovely restaurant food was fabulous.Freshly cooked, tasty and piping hot. They do an all you can eat buffet which looked fabulous and great value. We ate from main menu and presentation of food was lovely. Service was excellent. The male server was very polite and friendly. They have a well stocked small bar and reasonably priced too 😊 Would highly recommend and we will be back to try buffet in future.

Great restaurant - had a lovely meal , quality food and a wide selection on the menu - hidden gem

Lovely food, second time we’ve ordered since the new takeover! The first time we were missing a few starters from a sharing platter but the second time didn’t disappoint! We also saw the restaurant on our last visit and it looks nice inside - will be visiting soon!

Meal never came! Ordered at 18.55 and called at 9pm to ask where my order was. Was told it was around the corner and it’ll be with me shortly. Rang again at 9.30pm, as I still haven’t had my order. Was told that they will make another order for me and it will be sent out asap. However never received my order. They offered a refund for the trouble but haven’t received as of yet

Best Chinese takeaway I had in Northampton 😉， will introduce my friends to come

Fabulous Chinese food, the best chicken satay on skewers I have ever had. The Beef Chow Mein is exceptional as well. Tender beef, and noodle is just rightly cooked unlike some other shops that cook it very soggy. Very great service, particularly a guy called Bruce, I think he is the boss there. Talkative and friendly, and genuinely wants customer to have a great experience. Cant wait for their restaurant to open next month!!!

Nice staff and the food is always nice.

Lovely food! Really enjoyed it. Staff also are so friendly and the food came super quick! Thank you! Will definitely be going here again. Massive menu too❤️

Food was delicious and was ready super fast .

Went last night, been taken over, still had the old menu but with all the prices crossed out. No long do tray box meals, quite a disappointment.

I tried last week, very nice food, and the staff was friendly. I passed by Northampton and ordered a satay chicken skewer, a beef curry with boiled rice to collect. The chicken was soft and juicy, and their curry was so nice. I will definitely recommend my friend in Northampton to try.

The authentic Chinese food I ever had. Quick and efficient delivery. Will order again for sure. Thank you Tummy Yummy.

Found these restaurant recently. Huge menu to choose from. Food is delicious 🤤Price is great! Food cooked blazingly fast if you collect it in place. Really kind personal 🙏 Definitely recommend 👍

An authentic Chinese restaurant! Would like to visit again 👍🏻👍🏻

Employees are very friendly and helpful. The food is good. I wouldn't say perfect, but it's definitely good enough to enjoy it. With an eye on the price, it's great value for money. Chicken Noodle Soup 8/10 (£2.90) Chicken Chow Mein 7/10 (£5.50) The portions are large, they fill me up completely when I'm hungry. Great Chinese food for great money. One negative point is that the ratio of vegetables is sometimes too much for me, but after the first time I just told them and then it was fine👍🏼

Avoid. Waited over 2 hours for food after being initially told 45 minutes. Had to ring 4 times.

The food it’s horrible and the service very poor. I will never waist my money buy food from this place.

Delivered on time piping hot excellent food cannot fault it at all very impressed

Just had our first takeaway since moving to duston could not fault it meal was brilliant fast service too

Wonderful food compared to other Chinese take always locally. Prompt delivery service as well. Highly recommended.

First visit, Good service, good portion size, but one of my favourites (sweet and sour mixed balls) were a bit of a let down

Delicious food, the prices in store are lower than the just eat menu states, but we're not sure if this is something to do with the pandemic.

Great food and large portions. Quick delivery too.

Poor food, not impressed at all so won't be coming here again

The food wasn’t good at all. It didn’t taste or look authentic, I was better off buying a microwave curry form the shop next door. Weak, bland to no flavour, the sweet and sour sauce for the “chicken balls” taste like sour warm jam and I couldn’t eat it. I was left very very disappointed especially with the big prices. 💯 won’t be going back here again, poor hygiene rating too. Avoid l.

Not one to complain usually but my Chicken Foo Yung was inedible bland tasteless and greasy, phoned up to complain and the man said he would pass on the feedback to the chef , I’m sorry but that food was revolting

Bardzo smaczne jedzenie, kucharz zna się na rzeczy, są lokale z niższymi cenami ale wg mnie się nie zawiedziesz zamawiając w Yumyun - polecam dla smakoszy orientalnego smaku

Rarely eat Chinese because of so many bad places, but this place genuinely surprised me! Took a punt. Didn't disappoint. Quick, tasty, fresh, good value. To people leaving one star reviews over missing items, If you cared that much you would go and pick it up yourself, like I did. And there's no way the food you did receive was only worthy of 1 star from the evidence I was presented with tonight. I'll be back.

Soooo, we get home and dish up, part of our order is missing! I call and get told can you come and collect it as we are really busy! By time we get home with the complete order everything else is cold and curry sauce thick and solidified! Also false advertising! If you spend over £30 you get a coke and a beer! Ok! Ours was missing! When I called and questioned this I was told it’s a printing error! Would not recommend! Food not great and customer service is awful!

since moving into literally the armpit of nowhere, we have struggled to find a good takeaway that would deliver to us. Yumyun and justeat to the rescue! Food was great, communication top notch, and they even sent us out a replacement bottle of pop on one of the busiest evenings of the year! 10/10 would order again!

Ordered food on just eat. Food turned up roughly on time. Had to put it all in the microwave to heat it up as it was nearly stone cold. Food was bland and found a long hair hanging out of my mouth from the rice I was eating. I should be asking for my money back and charging you for toilet paper I'll be using tomorrow and I pray to God it's not a lot of paper...... never again

Ordered crispy shredded chicken in chilli peaking sauce - very bland, no chilli. Also ordered Salt and Chilli Chicken pieces and very surprised to open the container and there be no chilli in with the chicken at all. Meal practically tasteless... wont be ordering again and I'd advise for you to try elsewhere as it's an utter disappointment.

I've had a lot of take away from here over the years. It's always been good until tonight. Awful food. Soggy chicken balls, cold and dry duck. Soggy "crispy" beef. Nothing good about it at all. 40 pounds worth too. I'll not be using you again. No wonder your hygiene rating has gone down. Dreadful food.

They are good cooks. The food is nice. But there is an issue between taking the order and getting it to the kitchen. I ordered Chicken Chow Mein. I received CHICKEN Fried Rice. Now that is an problem for me because I drove 8 miles home before I found out. And it cost me £5.90 for something I didn't want or ask for.

Not a bad takeaway but they do have a habit of getting the order wrong, I've ordered from them 2 times now the first time they left of an order and the second time they had not received the order, but saying that the food is very tasty and worth the wait

Food is awful. This place use to be amazing many years ago but I wouldn't recommend it to anyone. So exspencive for the lack of quality!

I feel that the service there is very bad. Once finished ordering dinner confirmed the price 3 times. Then once the dinner got here the very nice delivery lady said it was £10 more then was first said. Then got the food out and it was the wrong order asked to speak to manager and there was no manager in for the next month. Then they refused to bring me my correct meal and hung up on me. Will never order there again

Bean curd options are delicious for vegetarians.

Hands down the worst Chinese I when ever been into. How this place is still allowed to be open Is beyond a joke. Took the food back to get a refund only to be told by a lady on a chair in the background no momey was being given back even though all the food was uneaten. Terrible food terrible service.

Been there often, only got food poisening once from the crispy duck. Didn't stop up going there since. Not bad food for not a bad price.

Takeaway and pickup estimates always accurate. Food always correct.

Pretty good choice. Singapore noodles lacked shrimp which seems to be a staple elsewhere, but otherwise thoroughly enjoyable. The spicy crispy beef was good, but a little more sauce than I prefer. Unique dish was the Singapore rice - good. Sweet and sour chicken was also enjoyable.

Another tasty takeaway in good time. Very pleased

Check FOOD HYGIENE rating! Had object in my black bean. Called restaurant and they argued it was spring onion or some sort of veg. It wasn’t even food! They didn’t seem bothered and reluctantly after I insisted them tell me exactly what it was as I’d eaten half the dish they came out to us to see and then apologisied but only refunded for that one dish despite the fact that this clearly put us off eating any of their dishes we ordered. General attitude was as if they didn’t care. Checked hygiene rating and not surprised now

I ordered through just eat and requested delivery for 7.45 the order arrived at 6.45 so i sent it back as my wife was not due home for another hour. The order was re delivered at 7.50 and was obviously the same food. The chips were cold and hard and the curry was set like jelley. The duck leg was so tough I gave it to the dog! I rang the shop to complain and was asked for the food to be returned! I said it had been dished up and was in the bin but they still said they would send a driver to collect it. They have said we will not get a refund. Total rubbish would not recommend this to anybody..

Having been disappointed by other places in the area, I wasnt expecting much but the people here obviously care more about good food and great customer service - everything I ate from here was perfect. Absolutely spot on, would definitely recommend, and will definitely be ordering from here again.

Always top food... Top service and I never see any cats or dogs around

Have been coming hear for 2 years now but after today will be the last after over cooked food and refusing to sort my order as it was not edible feel as if they care about money and not costomers being rude when they are in the wrong and confronted

Not good at all. Food was clearly reheated and tasted awful. Chips tasted like the oil hadn't been changed in a long time. Pretty much all of it went in the bin. I would not eat here again, nor recommend this place.