Mangal Turkish Kitchen Northampton in Northampton

Very delicious food Delivered hot and on time Ordered first ,but not last time for sure😇🤍 Highly recommended 😇

I great evening here. Food, friendliness and service was top rate. Has only just opened, but popular and had a fair crowd. Good to have a decent Turkish restaurant near by again.

What has happened? This place used to be good? Now food doesn’t arrive and the staff are incredibly rude! Will never order from here again and advise anyone not to as well!

opened for us even though they were closed and food was great took a photo with us and was super nice really appreciative thank you

Opened just for us when it was closed!!!

Food arrives very late . I ordered 3-4 times and each and every time it arrived more than 30mins late than expected time even after I have complained to them

The prices have gone up and the portion sizes have gone smaller. Barely any lamb doner or chicken shawarma in the platter, or any other meat for that matter. I ordered the £75 family special platter, and the quality was lacking — the taste didn’t match the price. I’ve been coming here for years, and all of a sudden, there’s a massive drop in quality. To make matters worse, the receipt was ripped off the bag prior to delivery. Overall, the experience was underwhelming, and I felt like I didn’t get value for money. I won’t be eating here again as it was a very disappointing experience.

Not having a colonic treatment and walking into this appointment was quite nerve racking but as soon as you get there, the atmosphere and set-up of the place was aesthetically calming and peaceful. Sue herself, was so sociable, calm and knowledgeable. She walked me through each process and was really helpful in pacing me as well, really enjoyed my experience with Sue and definitely booking again!!

I would have given 0 stars if Google had allowed me. I have been a regular customer for many years, and they can check from my email address that I've ordered from them more than 50 times. So today, we ordered a family platter. When we received the order, the quantity was so low, and as we are regular customers, we knew this. Couscous was missing, chicken Donner was missing, and chicken shish was only half chicken and half lamb. We called the restaurant to acknowledge that the food was missing. The gentleman who answered the phone said that they didn't understand what we meant. Then we explained what was going on. We explained again then he replied we don't have couscous left for tonight so there's no couscous. I assume they didn't have chicken Donner, chicken shish and lamb shisha either. Fair enough if they have food out of stock they should inform us before the delivery as they had our contact details but no one contacted us. On the phone call, he said we needed to take the food back to the restaurant to get a refund. When we went to the restaurant the manager had so bad attitude towards the customer service. No apologies, no customer service, no acknowledgement of missing food, he just said he didn't care. I said that it was a shame that he lost a regular customer he said he doesn't care as he has many customers. But I was one of their regular customers too. I am not a person who like to give a bad review but I wanted to be aware of other customers about there rudeness, so much attitude towards customers. I will never be going back there again.

Not very helpful, not interested when I called for an update after waiting for over an hour for delivery. Asked for an update and was told it was “on its way” when I asked how long away it may be they responded “don’t know” and “no idea”. Then spend another 45 mins waiting as the delivery driver couldn’t find our address. Won’t be going back again and wouldn’t recommend others. Took over 2 hours to deliver. Terrible.

I ordered from here for a couple years now and they have always been delivered at the perfect time. The food was absolutely amazing and delicious

The food was delicious, the service was also very nice and polite. And they were very punctual. I can recommend the store.

Beautiful!!!! Ordered a mixed grill with kofta lamb shish chicken shish it was melt in your mouth beautifully cooked and tasty!! Not dried up pieces of meat with lack of seasoning and flavour like most unfortunately. Mum is very fussy with her meat and she finished it all complimenting each thing! Thanks Mangal so much and to the chefs of course. This will be our go to for sure ...

Shocking!! Do not use this takeaway!! Ordered a takeaway to be delivered. Called when it was 30 mins late to be told it had been delivered to someone else! I asked what the member of staff was going to do about this and received no answer. I then told them that this was unacceptable only to be told that he was tired!!! I then asked for compensation to be told they could deliver the original order in 35 mins with an additional kebab. When the order finally arrived well over 90 mins after we expected the original delivery, parts of it were cold and simply inedible. There was no additional kebab, only a salsa and coleslaw looking side! This was an expensive takeaway and I am very annoyed that they showed no remorse that the original order had been delivered elsewhere and we had not received it. They seemed all too eager to then offer to deliver it again, only to not give us what had been agreed! I would strongly recommend that you consider alternative takeaways when ordering a kebab.

The chicken shish kebab was excellent, however, the lack of salad options was disappointing. Furthermore, the children's chicken burgers lacked sauce and were served without lettuce. The order took an unacceptable hour and a half to arrive, and the chips and burgers were served cold.

AVOID AT ALL COSTS - 3hrs to deliver (original order was chased and chased and then we found out it had been delivered to the wrong house). The restaurant arranged to send another order out with "some extra starters to say sorry". After another 40 minutes what we received were half-size portions of the original order and no "extra starters to say sorry". No compensation for delays and when we complained they laughed and put the phone down after shouting "enjoy your food". Absolutely disgusting and unprofessional attitude. Never again.

AVOID AT ALL COSTS - 3hrs to deliver (original order was chased and chased and then we found out it had been delivered to the wrong house). The restaurant arranged to send another order out with "some extra starters to say sorry". After another 40 minutes what we received were half-size portions of the original order and no "extra starters to say sorry". No compensation for delays and when we complained they laughed and put the phone down after shouting "enjoy your food". Absolutely disgusting and unprofessional attitude. Never again.

Inconsistent service and quality. 4 cubes of chicken + bread with rice and chips and a mini salad for 14 pounds. Cash only no card except if it's delivery. Customer Service and delivery were both ok. Asked for gluten free so no only rice no bulgar and they went ahead and put bulgar wheat. Rubbish communication.

Ive been ordering for 3.5 years and its the best Service food is great comes on time never had any problems

I’ve been ordering from here for the past 4 years now and it’s been the best experience I’ve ever had, they have a really nice quality of food the staff members are really nice and friendly towards their customers and I haven’t been waiting for my food longer then 1 hour and 30 minutes I have really great experience with them

I have been ordering from you for over 3 years, but something has changed in the past few months. It seems the business might have been taken over by someone else because the food is stale, orders are always wrong, and the staff answering the phone are very rude. I thought long and hard before leaving this review; I even went in person to share my opinion, but it seems that quality is not a priority anymore. It’s disappointing, as this used to be our favorite restaurant. At this rate, you’re going to lose all your customers.

Ordered online for pick up 30 mins later. Arrived on time, food ready for collection. Staff were very friendly and polite. Lovely meals would recommend and will use again! Thanks guys 👍

One of the best kebab places in Northampton. I will definitely order again!

Absolutely amazing experience, and such a beautiful atmosphere

Good food but shocking delivery service and even worse customer service. £40 for a takeaway which arrived over an hour late and freezing cold. No level of customer service and not interesting in replacing or refunding. Wouldn’t consider ordering through just eat either as they don’t want to help! I like the food but it’s putting me off ordering from here again!

Amazing food. Cash only which is a pain.

Food arrived 33 minutes late, and some food items were missing. Whenever i order from here, they always miss something off the order, leaving me very disappointed. It's not acceptable when you are spending £45. All meats cold. Phoned the takeaway. No level of customer care. They offered a free dish for the next time i ordered. This is not an acceptable resolution. This has happened to me several times now. I will not be ordering from this takeaway again. The food is good and the people are nice, however their delivery drivers are terrible. Find another takeaway unless you want a very diasponting experience.

Greasy food. Poor quality meat. Poor quality service. After getting home and seeing they have given me the wrong order (chicken instead of lamb) - I tried to call up but the number they list does not work. After going in to speak to them the next day, the staff became angry and belligerent - calling me a 'liar'. Would not step foot in this place again if you paid me. Avoid at all costs!

We had a takeaway from here, my first. I only had one dish - lamb shish, some pita bread with houmous and baklava, and oh my goodness it was delicious! It arrived promptly and hot. Thoroughly enjoyed it and will order from here again!

Best lamb chops and chicken shish I’ve had since a long long time. Very good quality meat and it’s so tender 🤩🤩🤩 Highly recommend.

Food Taste was just okay but Worst service.

Awful, expensive, overcooked, cold on arrival, no point choosing your options because you get cold rice with everything. Avoid at all costs.

Food delivered cold and late. Burger was inedible. Not impressed. Will not order again.

Order takeaway from here now & again. Delicious food with good variety on the menu. I would recommend to friends and family.

Not sure how this got 4 stars. We were really disappointed with the food and service. Food arrived 20 minutes later than we were advised, was lukewarm, the vegetarian platter was dry and inedible and there were items missing. Won't be returning

Placed an order for delivery on Sunday 21st July. The cheese burger came without cheese and the chips were cold and soggy with resulted in them having to be recooked in the air fryer. An additional portion of chips were missing from the order and when I advised the delivery driver they were missing he made a phone call and told me they would arrive in 15 minutes. That was 40 minutes ago and still not arrived. Incredibly poor and very disappointed.

We have used this takeaway for over three years,never had a problem Recently they removed the green chilli from the dish,so no big deal Today we ordered the two large sish dishes Had it delivered The portion of flat bread had gone down in size to 3 small pieces I wasn’t happy so I thought I’ll call and make them aware….. The response was…..we’re very busy and hung up Don’t these businesses realise there lots of choice and that’s what we’re doing ,going elsewhere in future

If you like tasty, fresh and well priced take out food then this is the place to get it! Always d’lish! Highly recommend this place!

Ordered 2 takeaways both delivered wrong. Requested a refund on the 2nd order, don’t hold out much hope. Always had an amazing service, really dissappointed. No after service what so ever!

Ordered a meal for 3 to be delivered to my partners house at 18:30. The time was confirmed by email. The food was actually delivered at 17:00. I was still 90 minutes away at this point. Called Mangal, the gentleman that I spoke to was very dismissive and not at all interested. I persisted and eventually he agreed to send a driver to collect the food. A delivery was promised at the agreed time of 18:30. There was no recognition of fault. My partner marked all of the boxes with a felt tip pen pre-collection. The driver was apparently non too friendly. Surprise surprise, the exact same food was re-delivered at 18:45. Boxes still marked as before. Complete waste of time and money.

Delicious chicken shish! Ordered through Deliveroo. Made quickly and delicious! The portions are large, bread and sauce was added for free. Highly recommend!

Food was good, but unfortunately I do not received half of my order. I mean somebody forgot about my drink what I payed for. Bit disappointed!

Portions so small that looks like appetisers, honestly I basically just thrown £15 for a mcdonald happy meal. Chicken shish with only 3 pieces of chicken, barely any rice. Burger and chips were completely soggy and unedible. Probably one of the worst experiences I've had with takeaways in northampton. Never again

Nice clean place friendly I go again

My birthday dinner treat , ordered food for the family, five of us . Very disappointed with all of it ! Not very tasty and it was all slightly warm so had to reheat it all ! Won’t be ordering again

Halal Restaurant. The atmosphere in the restaurant is not so good therefore at the beginning, I was very skeptical about the restaurant's food quality and service. But, the service, food, and staff attitude were amazing! All the family members enjoyed the food! We tried a 45£ Special set for the family. Delicious. Only, the rice was not cooked well.

Very good food and it came very fast 👌🏼

Super delicious food. Employees are very friendly and helpful. The food is freshly prepared and I didn't have to wait long!

I ordered food - 2x salmon meals Lamb chops Donna meat and chips Chicken nuggets and chips The bill came to £59.50 They forgot our bread and didn’t offer to deliver it . I was extremely disappointed Cus the chops where tiny defo not worth £16.50 When this place first opened they use to severe massive flat trays with loads of salad / Rice and couscous , And Now the portions are so small and dry I think if they are charging way to much money they need to give better portions sizes and not to forgot anything off the order. Don’t think I will be using them again.

Takeaway turned up over an hour late, surprise surprise it was stone cold! We made multiple calls to restaurant, was told lies about when food left the premises. Was they would call us back as “they needed to speak with the driver” then didn’t return the call. Uninterested, no offer to send out a replacement order, just told to contact delivery service for a refund. Wow great customer service…….avoid if I were you!

I ordered a family platter titled “Chef’s Special” and it was absolutely as named. As I travelled up from London I wasn’t expecting too much but was surprised by the flavours and quality of food. The delivery man was very friendly and was on time, no complaints and will be my regular when travelling to Northampton!

The service is very poor and wouldn't recommend. We made an order for a group of friends and they missed off a whole meal. After ringing to correct, it took 5 phone calls and 1 hour and a half for the missing meal to arrive. No apology or any acknowledgement. Terrible.

Have ordered from here a number of times and the food has been amazing every time. Had a slight issue with one of the orders, called the restaurant and the delivered a replacement within 10 minutes of the call. Great food, great service. Would recommend!

Food is always spot on from here. Prices have defo gone up but the food is always fresh and tasty

A little bit overpriced for the portion size that you get, even though it’s good. And also make sure you get there early because they definitely shut down and kick you out five minutes ahead of the closing time.

If I could do no stars I would 😂 awful service awful portions awful food and I would not recommend anyone to waste a penny here 😊

Food was amazing. But charging £1.50 for a can of Dr pepper when it clearly displayed £0.75 on the can not a good way of doing business

Amazing food, always freshly cooked. You get more than enough so nice and filling . Will always use mangal. Spot on …….

This is the Turkish restaurant in Northampton, they do not care about there customers or food. This use to be a good restaurant I’ve been a regular since they first opened. But the last 3 times I have been there it has really gone down hill. - cold chicken - gristly bits in chicken - rice is all stuck together and stodgy (worse then microwaved rice) - halloumi wasn’t even cooked and had no taste to it - bread was stale 100% would not recommend this shop wouldn’t even feed it to my dog.

No speak English and very rude plz avoid 0 customer service bad place

Ordered collection, had to wait longer than told on the phone, was t anyone else waiting either so wasn’t busy, multiple members of staff behind counter, was rude and not welcoming, when I arrived home there was items missing off my order and calculated what I had paid and had been over charged, rang the shop to discuss the missing items from order and was told they couldn’t speak english even though had just easily place order over the phone and they spoke English whilst I was in the store, they hang up the phone and ignored my calls after this! Will not recommend or return.

Fresh and delicious. Always reliable. My go to for a good turkish takeaway! Try their bread, chicken doner with all the salad and sauced - TDF

Had food first time and unfortunately mine was bowl chewy meat with loads sauce could not eat it as to hard chew .my husband had burger was cold and chips cold would not have served to a animal yet alone human

Ordered through just eat. Delicious chargrilled salmon for me and chicken shish for my husband. Very generous portions with complimentary Turkish bread. Will order again x

A go to takeaway for me and my partner. Chicken shish x2 is our go to and never fails to disappoint 👌🏼

Excellent food, great service. Very satisfied

Lamb shish is a joke not 1 cube of lamb was edible full of fat and grissel looked like tumours distgusting they must look at the meat before it goes on a skewer just robbing people with low quality meat even the dog wouldn’t eat it

Honestly one of the best takeaways in Northampton, working our way through the menu on our cheat day, had the chefs platter and wow so fresh, flavour full & cooked to perfection. Perfectly marinated meats perfectly cooked and amazing staff.

Top notch! One of the best in Northampton

Food was excellent, great service and a lovely looking woman taking the orders.

We loved the mixed platter which fed 3 with lots to spare. The best chicken shish in Northampton! Couscous/rice mix is delicious. Just a shame that it’s not homemade hummus and the chips were not great after the journey home.

Just got cheesy chips which were £3.50, I would say a little expensive but they were tasty.

Delicious !! Picked up lunch chicken Shiah and lamb ribs. Very good price, good quantity and taste.

Lovely lunch, expected usual kebab in pitta, got tub of rice and couscous with the meat in, and separate sauces pitta strips and fresh seasoned salad. Feels like they go the extra mile and not just copying everywhere else. If it had come with a dollop of yoghurt it would have been the most authentic Turkish in Northampton.

AVOID at all costs!! I have never had such bad food in my life!! Iordered the cold and hot mezze as a meal and some extra Turkish bread as I wasn’t sure if that came with it. I also ordered the pan fried prawns. The oil of the prawns had seeped all the way over our food. We received our mezzes without any bread so we were unable to eat it. The prawns were tiny prawns, not seasoned so really bland. This would never in a million years be served like that in Turkey! We couldn’t really eat the mezzes but I did try and taste them. They all tasted disgusting and not seasoned at all. Also there were onion rings in a Turkish mezze platter which I found really bizarre. There was also some weird carrot contraption in the cold mezzes which was utterly disgusting. There was a pastry that was supposed to be filled with spinach and feta but when I tried to taste it, it was completely empty inside so just pastry without anything else. Even this was not edible! I don’t think the cooks of this place have ever tasted Turkish food in their whole life. I don’t understand how you can mess up what should be delicious food so badly! I paid more that£30 for food that we could not eat. I was also really sick all night after tasting the food. Avoid avoid avoid.

Ordered chefs special to pick up , got there, whilst stood waiting, could not believe the amount of flies walking on the made up raw food in the counter. There was no attempt to cover the food. Felt quite sick just looking at it, Got the order wrong wanted to charge us double. He realised he’d made a mistake. The food was ok but all the while kept thinking how many flies have walked over this . I know it had to be cooked but even still.🙁

Great services and great food. Everything was fresh and well done. The prices are acceptable for the food quality. Definitely I will order again.

Food hadn’t even been made after an hour and a half of ordering and being told it will be 45 mins they then said it would be a further 45 minutes we had to cancel and go without

Worst turkish,Worst customer service

Absolutely love it best foot on the market 10/10 definitely recommend several staff asked how I was hospitalities are amazing over all the best restaurant in Northampton

Very friendly staff that offer excellent service and delicious food

First time ordering from here, the food was amazing. Restaurant quality, large portions extremely tasty.

Reluctant to write this. We were regular customers of Mangals ever since it opened and recommended it to all of our friends and family. Food was always superb. For the past three visits, Mangals restaurant has either left out the rice, the salad or on occasion, both. We have just spent £33 on a takeaway for 2, which is not cheap. The bag was split when collected. Grease swimming out the bottom. No rice. Chips were cold and soggy. Doner meat was undercooked. It was appalling. Tried to call to say about the missing rice but couldn’t get through. We ate a quarter of it as it was practically inedible. We have decided we will NOT be returning and will be sending out friends and family elsewhere. Such a shame, but has gone down hill rapidly.

Very bad experience I could not leave less than one star .a void big time. bad food the order cost nearly £50 for family meal missing nearly half of it. the meat still has blood on it . Took the food back to him and told him that The food quality is poor and the order is very short and ask for my money back because this not service should be he refused and says you started eating it and . I ended up leaving the food order to them at the store as it is and they kept my money as well. Such poor customer service. They knew that the order is short of nearly half of and still send it out to me by delivery. They don’t care if you are satisfied or not. You buy again or not they don’t really care. Honestly stay away from them .never a gain.

We spent nearly £50 on their big platter and they only gave a dash of very starchy rice, no bulgar wheat and no lamb chops, these weren’t even specially ordered items they were meant to be part of the platter and they keep declining our call, absolutely disgusting, the portions are now tiny, not worth the price.

Have ordered here before and found the food really great. Not this time sadly. Bland, tasteless and cold when I collected it.

Wonderful food so tasty, great service

Love this place, but the other day my salad that came with was so boring! You did like a pickled veg before. Bring that back please :)

owners have changed food is not the same

Food is ok but they take more orders than they can cope with. So waiting times are terrible. Even after being told a collection time you'll sit and wait for ages because they are too busy making food their online deliveries.

A massive thank you to you all I ordered a set meal on Saturday for the wife's birthday and wow what can I say it was delightful and plentiful your now my go to place.....highly recommended do yourselves a favour order from here.just had a second visit to this superb place again not at all disappointing what a find fresh food cooked in front of your writing this makes me hungry 😀

Ordered the Chef special for delivery. The meal was superb with large portions. Lamb shish was exceptionally delicious. Loads of Turkish bread. Great food. Delivery was a bit late.

Had to write a review...first time orderin from here so deserves one....pay day treat... .meat was super tasty and not like some places (that u can taste it wasnt washed or like had been cooked with blood in it ) it was MASSIVELY portioned and i couldnt finish it the red sauce gives it a good kick...not sure what the white thing was i ordered that was nice too...cooked and packed with love...will deffo be ordering from here again....thank u...arrived on time and hot still....loved it

Really like the food from here.. good every time. Will continue to order from here.. Mixed platter is our go to dish swapping the lamb for chicken

Mistake with delivery stopped us getting our food however the restaurant did send out someone to apologise and refund the money after we managed to get through on the phone. Full marks for putting it right but please work on getting the orders out correctly.

First time of ordering. Have to say the food did arrive a little on rhe cool side but a zap in the microwave was OK. The food is absolutely delicious. Really tasty and really good portions!! They missed something off but after a phone call it was delivered with a little baklava as a bonus. We'll definitely order again.

Wicked veggie kebab flame grilled veg and bread lush

Absolutely fantastic. Portions size is bang on. Very fresh neat and clean. £35 for 4 people is very good. Just would be better if they included chips. Just the bread should not be as thick. It's better thinner. Amazing people

Great food. Fast delivery. Thank you

Delivered the wrong food admittedly I got more but I just thought I'd got a great bargain. Man came back asking for it but I'd already eaten it he didn't believe me but after like 30 mins it was bound to be gone. He didn't like it and was rude. Other than that taste great but got some down my top that might not have happend if order was right coz I didn't order wings.