Grillers in Northampton

the scampy was crucified, burn isn't the word inevitable, the chips cold the wrap wouldnt even feed a cat way to much onion the meat waz bearly cooked

shrimp salad was half cabbage, chunks of leftover from something else tomato and chunks of cucumber, at the top was smashed coupe shrimps and splash of sauce🙈 onions in bergers was boiled not fried🤢 just all smashed together in box with fries, so when it was delivered its all soaked together and wet🙈

Decided to try a new place enjoyed the food spicy wings ended up being a little dry but everything else turned out really nice especially the banoffee pie I ordered

They didn’t give any sauces! Quite disappointed as the food was dry

the Chicken was very salty and the cod was very bland

Delivery was extended and delivered 10 mins before 2nd due time

The chicken dippers were great but sadly the lamb was over cooked and had little flavour sorry and the wrong icecream was delivered. Also the portion size in comparison was on the small side especially the salad

Won’t let me not pick a star but 1 star is to generous, Absolutely disgusting food burgers were all dry hard to eat, chips were dark brown and dry, they missed the rest of the order which I’m thankful for as this was bad enough, and then when I called to tell them they hung up on me so won’t be going here again.

Staff are rude and non helpful. The food was wrong and some was missing. It tasted old had no flavor buns are stale. The staff hang up on you when you try talk to them.. all and all the place is a disgrace. DONT NOT ORDER FROM THIS DIVE OF A PLACE

I mean the food is all way amazing from there so nothing really to say

Wish I had seen the reviews first cold late food was just dumped on door step never again will I order from here just put in bin after an hour waiting for it

Late cold would not use again rubbish deliver drive just put food on door step and said he knock he didn’t

One star is generous. The food was not what we ordered half of it was missing, also a hour late! when we called the man he turned his phone off. Overall awful experience waste of £20. Never ordering again.

to different times but got on time on the second time

Worst takeaway I've ever had. 0/10

I ordered through Deliveroo, once the order was accepted, I received a phone call saying that they don’t deliver passed 2am but they wouldn’t cancel the order themselves. They told me to go through Deliveroo and get a refund, rather than just cancelling the order themselves.

Food was an hour late on the already amended latest delivery time. It was shown as "delivered" on the app and when we called to query it, they didn't ask for our order number, just told us it was on its way. When we called again, our call wasn't answered. The food arrived luke warm with insipid, soggy chips which we had to reheat in the air fryer.

Accepted an order and then never brought the order, had to wait 01:30 hour until i realised the restaurantwas closed after accepting my order, don't order from this place, it has 0 respect for its customers, good riddance!

The chicken wings have fled from my order

Not very warm when delivered and chips not really nice

In all of takeaways that I have ordered, this by far is the worst. The burger was poor and had a bacon substitute, and the Greek salad had no resemblance to what had been described. Overall a very disappointing experience.

Ordered at 7.24pm got a call that the order i wanted isnt available and had to swap my order. then said food was delivered at 8.30. Called at 8.45 as no sign of food, was told its on its way, got a phone call at 9.10pm that the driver is here but cant find the door. Food was not received till 9.20pm and was freezing cold.

The worst customer service ever very rude 1st time ordering and last!

Food wasn't what it was supposed to be. Wrong ice cream sent, and 6 dry cheeseless garlic breads for a pizza garlic bread. Didn't have a 1.5L bottle so 3 cans (which is less than a bottle). They did make me aware about the drink but nothing else. Very disappointed.

Ordered a mixed grill of 5 different meats for £21 to be told there’s no lamb so was told il get extra meat which wasn’t the case at all I received just chicken an donor and got more salad not only that i didn’t get half my order, it was meant to come with chips onions rings and a drink which I didn’t receive. I asked for money back to be told it was same price I’m not sure how they worked that out but a 2 meats combination isn’t £21.

A miracle they didn’t mess up the Fanta. Avoid

As the food turned up so late the food was stone cold which is a disappointment

Absolutely horrendous over an hour late no help when ringing them so waited 2 hours for food then it was cold do not order from this place

I ordered a steak and chicken Shish kebab I was give doner and chicken after nearly 2 hours the wrong order. I do not eat LAMB I called and they advised they run out of steak so gave me that and now deny this has happened yet I have chat transcripts from foodhub who are just as unhelpful. Both partiesrefuse to refund me taking this to trading standard is a breach of my consumer and human rights you should not give another meat without knowing if the paying customer even eats it! Do not use Grillers or FOODHUB From chat on FOODHUB! The restaurant have lied and denied the below: I am currently on the line with the takeaway and should have an update for you shortly. Thank you for your patience. 9:43:54 PM I am still on the line with the takeaway, please continue to bear with me while I get this matter sorted out for you. I really appreciate your patience. 9:45:05 PM The takeaway sends its most sincere apologies and the driver will come to pick up the meal and issue you a refund is that okay with you? 9:47:20 PM It appears that you are inactive. Do you require any further assistance? 9:49:07 PM It appears that you have been inactive for a while now and this Live Chat window will close for now. Feel free to open a new chat or continue here for any more questions. Thank you for choosing Foodhub and using our live chat service. Please take a moment to rate our conversation, Your valuable feedback will help us deliver a better experience. 9:51:06 PM

“Restaurant” updated order to delivered long before it was, I suspect an attempt to skew their delivery times for the app. Food was very poor quality very cheap ingredients not fresh pita and cold chips, cheap frozen chips and frozen burgers. Don’t waste your money.

Absolutely disgusting service with the most disrespectful man I've ever heard from! Freezing cold food, swimming in sour sauce with a hair buried inside it. Was told its my fault its cold and was told he was the only person working in the whole shop with no hair and won't do anything to help me! £20 down the drain.. first time ordering and defo last time 🤢🤢🤢

Absolutely disgusting service with the most disrespectful man I've ever heard from! Freezing cold food, swimming in sour sauce with a hair buried inside it. Was told its my fault its cold and was told he was the only person working in the whole shop with no hair and won't do anything to help me! £20 down the drain.. first time ordering and defo last time 🤢🤢🤢

The food from this place is usually really good, but was really disappointed with this order. Left a note not to deliver to the wrong property, which was ignored. This left an elderly neighbor being woken up by the driver knocking at the wrong door. When questioned about it, the driver laughed at me. What's the point of leaving these notes, if they're just ignored. By the time the order was delivered to the correct address, the food was cold. Did not enjoy this experience one bit!

1 hour late, freezing cold and missing items! Hot wings were horrible, food was soggy and cold.

Not late never even turned up, tried to contact them but not answering phone after two hours, 22 pound order disappeared into thin air, won't be using again

Order estimate was advertised as 35-40 mins at point of ordering. Took 2 hours to be delivered, 45 mins after advised time once order had been placed and arrived luke warm at best. No pittas included, like previously. And sauces smothered over all the meat, previously had come in pots. Really not great service and won’t be ordering again any time soon. Hangry and tired 👎🏼

tasty but skinny wings need more meat on

The food as always was delicious

Fish was out the box not fresh chips were cold and chicken was just ok

Took over 2 hours to arrive after the 2nd time I rang the place then then did not pick up there phone even after ringing 20 times absolutely ridiculous

I don't know what write, no food , no nothing, discussing, where is my order?????, and money????

Don’t bother complete waste of time 2hours and 30 minutes later to be told the driver has left and that’s it, no order received. Customer service shocking

Tasty & hot (heat not spice). Definitely order again

They charge extra £2 for delivery but food always comes late. Ordered food today & tried calling the store as my food was late by 15minutes. The food came cold and no one is answering calls. Do not order from here!! Save your money.

The food was awful pizza was burnt. The kebab was watery chips was cold.in fact all of it was cold amd tasted aweful

Nearly 2 hours late! Grillers is a go to for me but this is a joke! Not happy and will not be ordering from here again

In my opinion could of been more meat but it’s good so worth getting again thank u

Cheesy chips all dried up and cheese solidified to chips, all food was cold after an hour of waiting

Food was ok but drinks wasn't there so driver had to come back bad service

nosh was top drawer. driver was a top bloke. they bought it to the middle of nowhere at 4am fully didn’t think it would come. absolute class

Wow first time had anything from grillers there lamb and chicken so nice and well seasoned

I purchased a meal but never received my wings and my drink what happened???

food was cold, undercooked and unsatisfactory - didn’t have any tracking for my food either

Still waiting normally good service and good food

Don’t waste your money, I’d ask for a refund but just eat say they will give them but never actually do, Well the order took an extreme time which ok that’s fine I get places can be busy but when I call up and you say 10 minutes I expect it in 10 mins not 32 mins later. The food was cold and garlic bread burnt and when I picked the kabab up there was literally grease pouring out before I even opened it having to now replace my sofa cover because it’s stained so actually where I spent £15 it’s actually turned in £59, thanks!😡

Gave me the wrong drink and fries were soaking with oil would like a refund

Over an hour late, took over 7 calls to get through, and it was still half an hour late after that, food was cold and very greasy wouldn’t recommend!

Didn’t receive some of my order

Hot, tasty food that helped sober me up after a night out.

Really great food delicious and delivery was bang on time good generous kebabs will order again soon 🤗😍

It was all good. Apart from it being warm.

Not ordering from here again, the poor is portly made, the chips are old and dry, what I ordered didn’t even arrive and didn’t contact me for substitution they chose for me, the burger tastes old. You pay money for food and the food ends up tasting bad, that’s the worst thing especially when what you ordered and paid for isn’t what you got.

The pizza was ok but there was no option to add other toppings and the driver arrived without the bottle of drink I ordered. I gave him the opportunity to give me a refund rather than go back and get the drink which he did.

Food was late to arrive which means it turned up cold then made me wait 5+minutes for change as he didn’t have it ready and when he finally came back to the house with the cash it was £10 short also rang me to ask me to open my door when I was already stood at it waiting

Best good food everything excellent

Really good food just late delivery

The food we ordered was delicious 😋 We would definitely use them again

Food quality not good. Had southern fried chicken and chips with thousand island and cream cheese jalapeño Chicken is soggy and sickly, thousand island is just like tangy Mayo and jalapeños didn’t have much jalapeños- maybe it’s cut in half. Chicken has made us all feel poorly Real shame- won’t be ordering here again

My order was wrong they sent out chicken nuggets instead of hot dog

Ordered 1 large Donner meat and chips and 1 regular both meals turned up as regulars also ordered Ben and Jerry's ice cream and got a frozen cheesecake restaurant not interested

Boss man was timely with his delivery and the scran was impeccable

A little late but the food was really good and would recommend to others. More sauce in the burgers or given seperate.

Very nice, however driver had difficulty finding our location despite me added written instructions and pinning my location on the map

The most basic and uninteresting “kebab shop” in Northampton. Food was cold and related to a Year 7 home economics class. Attached is a photo of the “chefs special” chicken Shiah kebabs!! The whole team right through to delivery are a bunch of morons!!!

Lovely food again - salad fresh and delicious! Grilled Shish divine

Having ordered from here on multiple occasions and previously receiving great food. This time the food was awful. Burnt chicken, the salad was brown and the offcuts of lettuce stalk. The garlic mayonnaise was non existent

cold meal, undercooked chips and portion size is too small

Things missing and not cooked very greasy

It was delicious food. I will order again

kebab was nice ish , some of the pitta was hard like it had been left out and the large fries I ordered would bearly even of made a most places small portion

ABSOLUTELY THE BEST PLACE HIGHLY RECOMMEND!!

Customer service terrible waited over 45 minutes for food. In that time tried to call for about 20+ minutes with no answer. Decided to drive to shop. Excuse was we very busy and short of drivers. Should not be like that answer the phone. Did give us some extra food for free.

The atmosphere isn't great. But the food is good. It's more of a takeaway.

What is wrong with this city. All menu is only pictures of buclets. It's not serious.

Ordered food via just eat, food did not arrive & Grillers did not answer the phone. So far have refused to give money back. Would give 0 stars if it was an option.

Food was inedible( mixed kebab ) so called Donner meat was like leather and covered in spices delivered cold family and I threw it straight in the bin

Food arrived later than delivery time expected. Food was cold and fries were extremely soggy as well as the garlic bread. Chicken strips were okay but tasted a lot like freezer food. Pizza was nice though, but all of the food seem like it had been reheated.

Ordered the special mixed grill ,but it arrived without fries ,mushrooms and onion rings ,even the can of drink wasn't what I ordered . Hopeless .

Ordered twice for this place (£20+) for two baked potatoes plus three toppings on both and it was cancelled both times with no reason. Would give zero stars if it was a choice. Very disappointing

1 star is generous. Worst takeaway experience I’ve ever had. Was made to wait almost 2 hours for the food. Tried calling many times to eventually be greeted with ‘Postcode?’. On the hottest day ever recorded in the UK, the food arrived cold. Fries were green and soggy. How this place is still running is beyond me. Wish I had checked reviews on Google rather than trusting the Just Eat reviews. Stay away.

I love these guys! They are the best and know how to treat customers right!

Decent kebab , quick service. Late opening.

First time visiting this place and definitely the last. Shop was grubby looking, tables had dried on remnants of something on them. Bloke serving was more interested in his phone than serving customers. Chips were cold and limp, doner meat was bland and tasteless. Chicken shish was nicely cooked and still moist. Salad was OK apart from the wilted brown lettuce. Cheap nasty bottled chilli sauce and the ketchup was like water. Never again!!!

Horrible services. We have received incorect order and we were trying to call them for 35 minutes. Finally, they called us back and instead of saying sorry for wrong order they asked us how could we ate their extra potatoes wedges! We told them we can pay them back this 5 f as we opened the box already but he slammed the phone. Please safe your time and money and do not buy from this place. PS: food was 3/10.

Terrible service. Took 2 hours for my order to arrive and it was the wrong order. Called them to tell them and they explained that they didn’t have want I originally wanted, so I asked why they didn’t call me to let me know, and no answer given. My burger arrived with just the burger and cheese. No salad no, no sauce, then they told me I should’ve specified I wanted that. WHAT?? Every standard burger comes with at least salad and they didn’t specify this type on the site when ordering. In the middle of expressing my disappointment they hung up on me. Shocking customer service and the food was cold and terrible anyway. NEVER AGAIN!

The worst beef ever eaten. We just receive the order and the beef was dry and burnt .Do not order .

Ordered a cheeseburger over the counter. The burger, and roll was totally burned... I asked for another, they said nothing wrong with it... After some very unpleasant verbal abuse from the staff, they gave me my money back. I said i don't really want a refund, just a cheeseburger and bun thats not burnt please... Seconds later they had a bouncer trying to escort me out of the place ! Very Bad Service Very Bad Food Unsure how they remain open.

Took 22 quid off me in August. We waited 2 hours for delivery then got a call from another takeaway to say that Grillers was 'closed' that day (this has happened before). We asked them to cancel the order. Still no refund and unable to get hold of anyone. AVOID AT ALL COSTS IF THEY HAVEN'T ALREADY BEEN CLOSED DOWN!

We order weekly had a few issues but this week has topped the lot!! .. 1 hour late no apology . Cold food … we are done!!

Very disappointed tonight. Ordered at 17.40 order finally arrived 20.50. This was after contacting them twice. The second time to be told their website wasn't working then I told them they'd taken my money meracously found order and it would be delivered in 20mins. Half an hour later arrived and most was cold.