Based on 72 opinions finded in 1 websites
Based on 72 opinions finded in 1 websites
Nº 503 in 689 in Northampton
Opinions
Have used this takeaway for a long time but I won't be using it again the beef curry was to runny it was bad hard to believe it could get this bad in the last couple of months
charlie mcfadden . 2024-09-14
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Still no delivery. Food is usually nice from here but not here yet. Ordered nearly 2hrs ago still not here. Called twice and fobbed off saying will be 5 mins. The second call I tried to talk to them and they just kept saying thank you then out phone down. Didn’t even listen. No service what’s so ever and it’s not a cheap takeaway either.
Emma Pinches . 2024-09-13
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Chicken chow mein hardly had any chicken probably 5 pieces and chicken curry same thing less and less chicken. Spring roll sauce very little … it’s a joke Chinese take away. Compared to others very abundant meat and sauce. And one more thing they are more expensive!!!! Beware of this take away!
Maria Spencer . 2024-07-30
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Portion size of the curry has gone down alot and the salt and pepper chips isnt authentic , no onions and no peppers , just salt and a few tiny pieces of red chilli lol not good atall
Anthony O'Shea . 2024-05-25
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Disgusting and the chips were dry chewy and rubbery horrible like the chips were sitting there for days also chicken fried rice was disgusting I will never order again
stephanie carter . 2024-04-04
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Worse Chinese I have ever had in my life, rock hard chips, curry sauce was just flavoured water and left the most disgusting after taste ever. Stay away from this place.
Paula Tarplee . 2024-01-27
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Wow! I'm really impressed. I just walked past this place and randomly thought I'd grab something for dinner. Never been here. Literally just finished eating the szechuan duck sauce with rice and it was delicious 😋 I used to say I only enjoy eating this dish in China Town in London but I take it back now. Will be coming back for this soon.
Daviesba Benibo . 2023-06-17
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Honestly where the heck do I start? Ordered second time around as i thought 1st time was a mistake it happens. Twice i asked for no onions or garlic as I'm allergic and twice they didn't bother to read the not. When I rang the restaurant they apologized and told me to go though just eat for a refund, well I did and of course they are now refusing to refund me. It is fair to say i will never use them again, and if you are allergic to anything avoid like the plague.
Veronika Dominik . 2023-05-29
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Food taste really good, it was hot and not grease ! I had a chicken chow mein and veggie spring rolls, my friend had chicken in black beans sauce with egg fried rice. Definitely will go back !!! Recommend this place !
T. Danko . 2023-02-08
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Genuinely my favourite Chinese. Mongolian beef is incredible!
Kerry G . 2023-01-14
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They come 2hrs late overcharged me and gave me the incorrect cold food
ADAM STATHAM . 2021-11-28
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My wife just brought home a Chinese from Beijing House and the food was horrible, First the chips were well over cooked she ordered a Thai curry for me and got a chicken curry and pancake rolls were well over done, I will never go back to this Chinese
Stuart Pounder . 2021-11-12
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Absolutely the worst takeaway I have ever had. Burnt chips and the chicken was so dry it was splintering. Absolutely disgusting!!!! No stars given( only ticked one do it would let me continue)
Sasha Thomas . 2021-10-12
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My second order from here- same type of thing- I like chow mein and this was good (again) the right balance of noodles and beansprouts and a fair portion of the meat choices I made- this food is not too greasy but is not dry either so good like that too. Will order from here going forward
John Bergman . 2021-08-13
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First time trying - the food and service was excellent, I ordered and collected in the shop. Very clean tasty food - I’ll be back ha!
Jon Power . 2020-12-04
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Beautiful food with good sizes. Thank you
S J D . 2020-10-17
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Usually really good but had our usual order last night and it was pretty much inedible, it was like food that had been microwaved the next day, really dry and tough. Will try somewhere else next time.
Gary Johnson . 2020-10-16
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DO NOT ORDER FROM THIS CHINESE! Unless you would like food so saturated in oil that it seeps out of the containers into the bag leaving a puddle of oil at the bottom. I spend £25 on inedible food it looked absolutely disgusting. I contacted the restaurant to explain that I was unhappy with the food quality and wanted a refund as I could not eat the food only to be told I would be contacted by the 'supervisor'. Half and hour later and still no call back I phoned the restaurant once more, as advised by just eat customer service who couldn't help me unless the restaurant marked the order as compete, only to be told that the 'supervisor' had gone home and then hung up on. The food is abysmal, the customer service is even worse. Do not recommend. Northampton's worst Chinese take away!!!!
Rebecca Eynon . 2020-09-04
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Just had a Beef Curry & Chips, The Curry Sauce had the texture of thin gravy ( not curry sauce ) also weak curry flavour & was Greasy, The Chips Under Fried
Fred Whitworth . 2020-08-09
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‘Fantastic’ if you want your food to turn up nearly 3 hours late, cold, and some food missing despite charging for it. Want to call them for an update? Call them to tell them they’ve neglected to send some food? Forget about it, they just leave the phone off the hook so no one can call. As I said, ‘fantastic’
Glen Bogle . 2020-04-09
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Excellent food and friendly customer service
Shane Fowley . 2019-12-11
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Poor customer service, foods rubbish
Mike Mc Crarren . 2019-06-30
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Regular customer but again order did not turn up. Very bad customer service. Money gone from my account though. Advise not to use
Martyn Bone . 2019-05-01
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Food tastes warmed up and has no flavour whatsoever, no fresh vegetables or herbs and spices are used, it’s massively gone down hill. Rank
Steve David . 2019-04-26
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Ordered via just eat, food didn't turn up, restaurant didn't answer the phone, just eat couldn't get hold of them. App says food delivered!
Dan Homerstone . 2019-01-01
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Possibly best Chinese in Northampton?
Jeremy Barker . 2018-12-11
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Hottest delivery driver In town #roxjonsonsquire
Kt W . 2018-11-23
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Brilliant pricing for lots of tasty goods. Getting four stars only because it was difficult to communicate with the cashier because of an existing language barrier, but she was very polite.
Viktor Djambov . 2018-10-30
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Would highly recommend had last night and everything was fantastic. 100% found my new Chinese.
Google User . 2018-10-26
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Lovely food and friendly staff.
Funkzta . 2018-06-13
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My favourite Chinese takeaway beautiful food and lovely people .
Sarah Smith . 2018-05-01
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Not impressed really, I got the taste of dirty oil and no full on flavour.
R Dug . 2017-11-02
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Woman on the phone cant speak english They messed up our order
Thomas Drayton . 2017-10-04
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Never had a bad one. If really busy check you have everything you ordered.
Matt Pateman . 2017-09-16
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Absolutely appalling service, 2 hours till delivery came , 3 phone calls to a rude as hell women and she even hung up the phone on me. Sent the food back and had a ham sandwich . First and last time ever. I've had my share of poor customer service but this shower takes the biscuit.
chris tebbutt . 2017-08-20
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Best chinese in Northampton hands down
Kevin Obermeier . 2017-07-05
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I've tried the whole menu delush delivery driver Is hot hot hot ✌✌🎸💯🎶
Joining rox Johnson squire . 2017-04-26
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Took an hour and a half to get here, we called twice but the girl on the phone struggled with her English and all she said was that food was on its way. Food was cold and tasteless.
Anita Massey . 2017-03-30
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Every Saturday for the last 7 years we have had food from here we live 6 miles and our food is always hot and steamy! Taste so good 😊 all the family eat too portions are bigger than our local and for 50p cheaper it makes sense very kind staff and delivery drivers we have a variety of dishes and they taste great
Jayde . 2017-01-12
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The food here used to be very good, the food i got today was tastless greasy and very different to what i expected. The girl on the phone struggled with English, and taking the order. I will not be returning here.
Mark . 2014-06-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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12 Opinions
This is great Chinese takeaway, food is lovely, and the staff are excellent, I would highly recommend this
21 Opinions
Brilliant service, so fast and the food is exactly what you expect. Really clean and efficient. Great staff who are really friendly and hard-working. Recommended.
274 Opinions
Absolutely shocking service. Waitress put through starter wrong, then supervisor made out like it was my fault because the menu had changed and I hadn’t specified the size of the garlic bread we wanted- umm maybe the waitress should have asked. Mains came out, one carbonara was very chewy chicken, spat out most of the 6 mouthfuls eaten. On asking supervisor to take it off the bill, she stated it could be replaced without the chicken or would take half off the meal as she had already eaten it. On speaking to another supervisor she stated no manager on site, although I knew the manager was I know who the manager is. She was stood at the food deck speaking to her. On the supervisors return to me after speaking to the said manager she told me she could take my details and the manager would investigate it when in, all whilst I was watching her. I asked how exactly they would investigate the meal when it had already been taken away and put in a bin, TOMORROW!! Bill comes out and both garlic breads on the bill and two lots of cheese charged. Small discount taken off not totalling the full garlic breads. I again asked for them to sort the bill for the messed up garlic breads as wrong. They still refused to take off the carbonara as 6 mouthfuls had been eaten! On speaking to the first supervisor, I told her the service was rubbish, you shouldn’t pay for something when it’s horrid and she rolled her eyes at me. I also told her I knew the manager was there and I don’t like being lied too! The second supervisor had told me both of them were supervisors but then dated she couldn’t go against what the other one had said as she was higher than her position. Also a lie! both of them were tripping over each others lies. I will never ever go back to Frankie & Bennys which is a shame as we love it there and got here often! One supervisor very rude lady with red/black hair. Other supervisor very small lady- don’t lie to someone’s face when they can see wit their own eyes and know exactly that your lying to them! absolutely crap service and a complete waste of £61.00.