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4.6

Based on 788 opinions finded in 2 websites

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Nº 280 in 1625 in Cardiff

Nº 5 of 39 Asian in Cardiff

CUSTOMERS TALK ABOUT DISHES WITH..curryporkladyfriedchillimangospicychickenricecoconutsquidcookedprawnbeautifulduckegg

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Whilst in Cardiff this place was mentioned to me to try as it has had some good reviews. The place is a romantic paradise. The interior is cosy and the service was excellent. The lady taking orders was polite and so accommodating. We hadn't booked but they managed to squeeze us in so booking is recommended. The menu caters for everyone, from vegans to meat eaters and has plenty of choice. Now for the food, it was top notch, some of the best Thai food I've ever tasted in the UK and was plenty for the three of us. I had the Thai green curry. It was delicious and had plenty of prawns. The rosti was great and the sticky rice was cooked to perfection. Finally I would strongly recommend a visit.

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Paul Roderick . 2024-11-14

MORE AT Google

Lovely service and food was delicious

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Amelia Ford . 2024-11-11

MORE AT Google

Went here the service was excellent the food was out of this world,presentation was nice the staff were brilliant ,I would recommend Tuk Tuk

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Chris . 2024-11-10

MORE AT Google

Amazing food and great service! I’m not sure of the waiter’s name but he was very friendly and made the experience really enjoyable! He deserves a tip after the 5* review 🙌🏼

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Jodie Wall . 2024-11-08

MORE AT Google

Second time here and it didn't disappoint. Big authentic fresh flavours, good sized portions and the right level of variety. Certainly doesn't disappoint. Grace who served us was really friendly and helpful even if the statement to my London colleague that the food was better than anything in London was ambitious. (then trying the food the statement had a well founded base and we appreciated the confidence). Hopefully you will now receive hordes of London visitors to compare to their local quisine.

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Douglas Haig . 2024-11-05

MORE AT Google

Really salty pad Thai- no fresh herbs Great wine Tasty chicken satay Waitress tried to clear plates but we hadn’t finished- main courses then took ages Sign up telling you to give 5* reviews

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MissSAO . 2024-11-03

MORE AT TripAdvisor

Fantastic food, great service, Thai curries were great and the service was great Thanks for a great evening everyone xxx

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Bruce R . 2024-11-01

MORE AT TripAdvisor

The best Thai meal I’ve had in years. Really good service. Would highly recommend the satay chicken starter and delicious curry.

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Pamela T . 2024-10-22

MORE AT TripAdvisor

Firstly, the food here is VERY tasty and I cant recommend it enough. Honestly top marks to the chef. I would definitely order from here again (and again) - though I will likely have it delivered rather than dine-in. Here's why: The dining experience was clumsy and awkward at best. We booked our table in advance and arrived at the restaurant 5 minutes early. We were seated right away which was great, though it was 20 minutes until anyone came to our table and offered us drinks....that was disappointing. The restaurant was only half-full too, so not especially busy. While we sat waiting to be served I got an e-mail from the restaurant saying that our booking had been moved, updating the time to show my reservation was now 5 minutes earlier, as we had arrived 5 minutes before our original reservation time. Strange and pointless I thought, but nothing more. Then I realised why, when one of the staff in a loud voice across the restaurant said to a group of women behind us "You have 10 minutes left guys." It seems you only have 90 minutes allocated to you when you dine-in at this restaurant, and they are very rigid on that rule ! Extraordinary. The women who had '10 minutes left' still had food and drinks on their table.....I guess a mad dash of shovelling it all down within 10 mins ensued ! The same waiter made several of these comments to the diners while we were there. It seemed quite militant in its delivery, and we wee nervous the with the slow service we were going to run out of time too! Given how it took 20 minutes for them to even take our drinks order, 90 minutes doesn't seem long at all. Anyway, we ordered and ate. It was delicious. I had the Nuer tod kra tium to start and a Thai green curry with jasmine rice for main. My partner had the same main and por pia ped to start. It was ALL entirely delicious and we wolfed it down with great joy. THEN the waiter who was barking times at diners throughout the night, comes over to collect our empty plates. In what I can only describe as an uncomfortable attempt at humour, he starts cracking unfunny and awkward jokes about me and my partner. In particular how we looked and our 'image.' My partner and I, laughed politely hoping he would move on, but he kept going and going.... The highlights were: likening my partner to Justin Beiber and calling his hair colour 'a mistaken and regrettable dye choice." Stating that I had obviously come tonight in a thunder storm (a comment on my hair too...). And several personal comments about my tattoos. The waiter failed to register how uncomfortable we both were at his fumbling attempt at humour, all while a number of other customers looked on awkwardly.... Following his little outburst, he walked off and we didn't see him again. Yeh we paid and left straight after this.....Ive given three stars. This is for the food. The staff, well, I would have given five stars, but the amateur comedian/waiter with the inappropriate comments kind of ruined the experience.

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Mr Black . 2024-10-19

MORE AT TripAdvisor

This place is LOVELY!! The service was brilliant and the lady taking our order was informative and gave the best recommendations for the dishes and drinks to complement the food. The atmosphere was genuinely pleasant. The style and aesthetic of the restaurant was beautiful. I really recommend. All together we paid just over £50 for the food and drinks. Worth it 💯

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Lydia bulkeley . 2024-10-13

MORE AT Google

Great portion sizes, lovely flavours, attentive service and all round good value for money. I would recommend the Gai Zapp was delicious!

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Scott . 2024-10-07

MORE AT TripAdvisor

Thai is my favourite cuisine and this did not disappoint !! The staff were so welcoming and the atmosphere was stunning. Get yourself down to Tuk Tuk baby if you want a delicious meal in a cozy setting ✨💘

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Daniel Bell . 2024-10-06

MORE AT Google

Lovely place, lovely servers, lovely food, no complains :)

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Coby Nicholls . 2024-10-05

MORE AT Google

Amazing food and staff were so helpful with a big table

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BTholmes H . 2024-10-05

MORE AT Google

Really good experience, foods were amazing.

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Eryk Legaspi . 2024-10-02

MORE AT Google

The staff were very friendly and polite. The place itself was clean and cosy, not too loud. The food we ordered were excellent especially their prawn crackers and Pad Thai noodles. I also like the small condiments available on the table (chilie flakes and i think fish sauce). Overall the price of our meal was all worth it

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angela tiongson . 2024-10-02

MORE AT Google

Tuk Tuk is one of my favourite restaurants in Cardiff. Delicious Thai food at an amazing price, beautiful presentation, and smashing service. Our server Grace was very accommodating and gave us great recommendations on the drinks and food. I will definitely be visiting again soon!

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Margo Gilli . 2024-10-01

MORE AT Google

The food were delicious, the taste is authentic, exactly just like food in Thailand. My husband just couldn't stop saying "oh My God this is lovely" 🤣 The waiters were very nice and accommodating.

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Prisca Lumban Tobing . 2024-09-29

MORE AT Google

Lovely Greek restaurant in Skala, Kefalonia. Beautiful setting with excellent food, friendly staff & brilliant service.

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Martin Unsworth . 2024-09-28

MORE AT Google

We had a great night! The food was amazing, the drinks - the mocktail tasted absolutely lush! And the young guy who was serving us went above and beyond to please our every whim! Thank you. We will be coming back.

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Kat Katerina . 2024-09-27

MORE AT Google

Lovely food! Lovely company ❤️ authentic Thai food

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Marie Stephens . 2024-09-21

MORE AT Google

Excellent food, great service and lovely atmosphere

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Matthew Steddy . 2024-09-18

MORE AT Google

Great Service and food, looking forward to going back.😊

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Peter Regan (Sonic Alarm Systems) . 2024-09-16

MORE AT Google

First time dining at Tuk Tuk and it didn't disappoint! Food was delicious. Would highly recommend and will definitely be back

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Michelle Cook . 2024-09-15

MORE AT Google

Visited yesterday having seen the reviews, the food is THE BEST Thai food I have ever tasted, tried the beef and prawns to start and the masaman curry for main, all were absolutely amazing. Would highly recommend if your visiting Cardiff, it's a little out of the way from the centre (7 mins in an Uber) but everyone in our group agreed it was well worth the trip. Also the roti were next level! Cocktails were also very good! Staff were very welcoming and friendly, if these guys were in the centre their business would be booming, very memorable food.

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Luke West . 2024-09-08

MORE AT Google

First time here and what a delightful experience!!! I highly recommend this place. Food is great, made with fresh ingredients and very tasty. Service was excellent with very friendly staff and a lovely atmosphere 👍🏾

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BISGWOM . 2024-09-06

MORE AT Google

Absolutely wonderful. The food at Tuk Tuk was a joy, the service was impeccable, the decor and ambience are perfect. I cannot recommend it highly enough. Arrive hungry and do not miss the banana spring rolls if you have room for dessert. Drinks wise, the peach tropical mojito (which you can also get as a mocktail) is gorgeous.

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Chris L . 2024-09-01

MORE AT TripAdvisor

This place is amazing. Food, service, and atmosphere are all perfect.

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Chris Lynch . 2024-09-01

MORE AT Google

Decided to book last minute on Friday afternoon, as always food and service has top draw and really great value for money.

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Martin W . 2024-08-31

MORE AT TripAdvisor

Great little restaurant, was best Thai meal we have had outside of Thailand. Staff and service are really good.

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Gee Cross . 2024-08-30

MORE AT Google

Fantastic food in lovely surroundings.

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Darren Beach . 2024-08-28

MORE AT Google

The staff were fantastic and incredibly accommodating with a last minute booking change.

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Trystan Gwennap . 2024-08-24

MORE AT Google

Incredible food and great friendly service

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Ceri - Anne TRAINOR . 2024-08-23

MORE AT Google

We had a great experience at Tuk Tuk - Thai Kitchen & Bar, especially with our toddler. The restaurant is very kid-friendly, and the staff went out of their way to accommodate us. Our waiter was attentive, providing extra plates for sharing, ensuring the toddler’s food was right, and checking if we needed adjustments. We enjoyed the Tom Yum soup with prawns, which was delicious and authentic, and the prawn crackers were a generous treat. The only downside was the crispy chicken in the Pad Thai—it was a bit dry. Overall, a great family-friendly spot!

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Lisa A . 2024-08-23

MORE AT Google

Good fantastic, had a variety of dishes. All very fresh . Oky downside was the slow service.

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Scott Pride . 2024-08-23

MORE AT Google

Went for lunch was really nice and guy behind till was very helpful

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kjae garricks . 2024-08-16

MORE AT Google

Came here for lunch and the food was perfect. Absolutely loved the banana spring rolls!! James who served us was amazing and I would highly recommend to anyone in the area to visit here.

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Katy Millhouse . 2024-08-16

MORE AT Google

Always my first recommendation for people visiting Cardiff! The staff is always so lovely. Case in point today during the torrential rain the server (did not get his name unfortunately!) let us wait at an empty table whilst we waited to pick up our order and even brought over blue roll for us to dry off with. You can not go wrong with anything you order, it’s all always delicious!

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Izzy B . 2024-08-15

MORE AT TripAdvisor

Simply fantastic, great cocktails, great service and amazing food. Cannot fault it, our second visit and will be back again

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Ant Isaacs . 2024-08-10

MORE AT TripAdvisor

Just had a Lovley meal at this hidden gem . Lovley decor nice relaxed vibe ( off the main busy centre ) really delicious food.

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Debbie Dyer . 2024-08-10

MORE AT Google

Absolutely lovely place, great vibe. Food was brilliant and the service was terrific. Plenty of parking around also. Will be returning without a doubt.

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Martin D . 2024-08-09

MORE AT TripAdvisor

Warm and cosy environment with welcoming staff. Lovely range of food and enjoyed every dish! Particularly would recommend the Thai iced tea which was great in its flavour.

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Georgina Withers-Boalch . 2024-08-08

MORE AT Google

The best food I’ve had in such a long time at the best price point! I’ll definetly be back and the man who served us was lovely too x

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Shannon Leigh . 2024-08-07

MORE AT Google

There is nothing not to love about this place. The food is amazing (try the Thai Green Curry), the service is great (James and Nori are lovely), the atmosphere very pleasant and the prices very reasonable. Been here twice now and we'll definitely keep coming. The only downside is that you'll usually have to book in advance.

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Gareth Carr . 2024-08-07

MORE AT Google

James was awesome, really attentive and the food was amazing. I'll definitely be back.

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Kara McGehee . 2024-08-03

MORE AT Google

Delicious food, great cocktails, absolutely fantastic service and most importantly: impeccable vibes. A great place to spend an evening.

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Josef Bater-Kearns . 2024-08-01

MORE AT Google

Fantastic evening at this lovely restaurant. Service was quick, efficient and friendly and they definitely stick to service with a smile here which makes for a fantastic dining experience. The duck spring rolls are the nicest I've ever eaten and the prawn curry I had was full of flavour and the portion sizes are very generous. Already looking forward to returning to this lovely place again in the near future hopefully.

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Mike F . 2024-08-01

MORE AT Google

Food was good, well presented,nice venue and friendly service. Lost a star on each because: a few items missing off the menu that I wanted to order,it was crazy hot inside with no airflow/cooling making it very uncomfortable and then service was slow at times like having to ask to clear table, not asked for additional drinks when empty, not offered dessert menu, not offered payment method (I.e waiting to be asked approach which wasn't nessecery in a small cosy place and would of been the difference between 4-5)

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mike heath . 2024-07-29

MORE AT Google

Very disappointing. Thai Food made by people not from Thailand. It was the blandest Thai Food I have ever tasted in my life. I'm literally shocked they have a 4.7 rating on here. The service was adequate. A very nervous sweaty guy who kept on making a mistakes, a waitress that didn't know the menu, plenty of dishes that were not available on a Saturday night at 7.30pm. Absolutely not worth the money. I would not go back there if you paid me.

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J Rudolf . 2024-07-21

MORE AT Google

Massaman curry was legendary. Highly recommend. Staff were very pleasant and friendly. Very clean and tidy establishment. Due to the small venue the accessibility for wheelchairs/push chairs isn't ideal but I am sure the staff would be more than happy to do everything they can to accommodate I would just make sure to call ahead.

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Holly Johnson . 2024-07-17

MORE AT Google

Delicious food and nice service. Good vegetarian options.

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Catherine Lewis . 2024-07-09

MORE AT Google

went today for lunch, delicious food and really friendly service, highly recommend trying the key lime pie if you can!! can't remember the name of the main i had but it was one of the chef specials and it was great.

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em c . 2024-07-07

MORE AT Google

A warm and welcoming ambience with attentive staff, who gave us plenty of time to choose our food and offered helpful advice when asked. A delicious meal and a very enjoyable evening with a lovely atmosphere. Will definitely visit again.

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Rachel Bennis . 2024-07-07

MORE AT Google

Great visit with friends on a busy Friday evening. Food was of an excellent standard and was cooked fresh. The infusion of flavours was great.

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Matt_Y2302 . 2024-07-03

MORE AT TripAdvisor

Had an amazing meal here last night- huge portions and incredible food! Really good service thanks James and good atmosphere. Would really recommend!

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Kate Griffiths . 2024-06-30

MORE AT Google

It’s hard to find a good Thai restaurant at home, I’ve visited Thailand many times and Tuk Tuk has god it right. Excellent food

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Dave W . 2024-06-28

MORE AT TripAdvisor

Visited here on holiday from Newcastle on Saturday night and it shall live long in the memory. Its menu is exciting and varied in scope and truly captures Thai cuisine at its best. Minced beef krapao was mopped up with a lovely, butter roti. Freshly prepared, with that telling depth of flavour. A slab of key lime pie with coconut ice cream proved a fitting finale. Great atmosphere, lovely service and one of the best Thai meals we’ve had in years.

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jackgrahamslaw . 2024-06-25

MORE AT TripAdvisor

Great service and amazing food!

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Kayleigh Morley . 2024-06-25

MORE AT Google

Very nice, lovely food, very tasty. Staff very friendly, more than happy to help. A very enjoyable evening.

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Ffion Larsen . 2024-06-23

MORE AT Google

Ordered for delivery on the recommendation of a friend who said the food was lovely here so I expected really good things. I ordered the Massaman curry as a main with extra peanuts however the sauce was the consistency of water with very little taste and I also didn’t get the order of extra peanuts I paid extra for :( the duck spring rolls were okay that I had for a starter. Maybe the experience is different dining in the restaurant but my experience with takeaway sadly wasn’t great.

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W R . 2024-06-21

MORE AT Google

This is a clean and tidy Thay restaurant, with a wide variety of foods and drink. Absolutely acceptable price. We eat tree different types of course, and all of them was delicious and fresh. Friendly and helpful staff . You can park nearby off-street. Enjoy your foods 😋

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István Huczek . 2024-06-17

MORE AT Google

I ordered Beef Masaman with Jasmine rice and extra peanuts. It had all the makings of an excellent meal. Unfortunately, the beef was quite gristly, with hard fat of the kind that can only be broken down by long slow cooking. This had not been cooked long enough to the meat even chewable. The meal was inedible. Rice and peanuts were okay. Ultimately, it was a very disappointing experience.

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Saranne D . 2024-06-14

MORE AT TripAdvisor

A little gem! Great food, service, atmosphere & price. What's not to like?

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Adrian M . 2024-06-13

MORE AT Google

My wife has been to this restaurant a couple of times with friends and has enjoyed the food on both occasions. So, we went yesterday 12/6 for my birthday and I thoroughly enjoyed myself. Although the menu is on the small side the choice is still varied and would suit most tastes. We had vegetable and duck spring rolls starter then Thai green curry with crispy chicken for her and duck for me. Along with 1 or 2 side dishes the whole meal was excellent. Service top class and price very acceptable. Give it a try I’m sure you’ll enjoy yourself !

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davetanner3 . 2024-06-13

MORE AT TripAdvisor

The food was good, the staff were friendly, and the vibe was nice but there are very limited vegetarian options and a few of the items were unavailable (kitchen had ran out). We weren’t told about the items that were unavailable until we’d ordered them (twice) which was really frustrating, particularly as the non-meat options are already limited, but the food we did receive was really good.

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Jamie Braddock . 2024-06-12

MORE AT Google

Food was amazing and staff really helpful and nice can't wait to go again.

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Matthew Stack . 2024-06-10

MORE AT Google

Absolutely gorgeous green curries and pad Thai. Thank you

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Karen Wymbs . 2024-06-08

MORE AT Google

Food was great but in my opinion it was overpriced. Service on the good level.

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Krzysztof Kaniewski . 2024-06-05

MORE AT Google

Unbelievable food! Best Thai in Cardiff! Shout out to Merryn who was super friendly and the service was brilliant, highly recommend! Thai green curry was to die for.

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Gareth Cawley . 2024-05-31

MORE AT Google

The waiter we had was so amazing giving details about the food and asking what we were doing with our day. So friendly and welcoming along with this the food was of high quality and really tasty with great value deals. Very impressed! Will be eating here again

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Alfie Palfrey . 2024-05-30

MORE AT Google

Great tasting food and great service! What more do you want?

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Karen Bisset . 2024-05-29

MORE AT Google

Very friendly welcome. Service was great and fairly quick. Excellent range of menu choices. Tasty and well presented food. Definitely recommend to friends and family and would make a return visit. Thanks for a wonderful evening.

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Richard Barton . 2024-05-28

MORE AT Google

Superb food, good staff, reasonably priced. What more can you ask for?

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Jonathan Graham . 2024-05-25

MORE AT Google

This restaurant is a hidden gem on Crwys Road. We were a party of 6 ladies and this was our second visit. The food was absolutely fantastic, the service was brilliant and nothing was too much bother for them. I would definitely recommend this restaurant to all my friends and family! We will definitely be back in the near future. Thank you all.😊

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Val Tanner . 2024-05-22

MORE AT Google

The food was great, and the service was amazing! Thank you Tuk Tuk

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Lily Baron . 2024-05-20

MORE AT Google

Great restaurant, came here for a meal and it was fantastic. Food was very high quality, cooked fresh and service was also brilliant and friendly.

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James Cook . 2024-05-13

MORE AT Google

Second time going here last night and the food was just as beautiful as the I remembered the first time. Brilliant atmosphere, I advise booking as it seems to be a busy little place. Staff were really nice and friendly, service was efficient and prices were really good too. Can not wait to go again!

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Tracey Hellier . 2024-05-12

MORE AT Google

Solid food with affordable price! Thai Ice Cream is to die for. Service is very friendly and accommodating, thank you x

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Aida Kamilia Roslan . 2024-05-08

MORE AT Google

It's so tasty! 真是太好吃啦!This is my favorite sweety curry in my life. When I enjoyed the curry, I felt breathing and wandering in Bangkok. Thank you very much. 謝謝儂!

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Wenchen Lu . 2024-05-06

MORE AT Google

TukTuk is easily one of my favourite food spots in Cardiff. The service every time i’ve been has been phenomenal however this is only when you go outside of peak times (anything before 5pm!) The one time i went and booked a table for 5-7pm, the service was horrendous. No one greeted our table and even though we were ready to order, no one came to see us until they wanted to remind us of how much time we had left on our table!! We were then reminded of the time a further 9-10 times and it just felt pushy at that point! no other table got the treatment we did and it just felt like borderline harassment! I was absolutely mortified as this was some of my friends’ first time attending. I understand that you were busy but there were only 4 tables including ours and I wish the care was the same as all the other times that I have been especially since our table was so big. I understand you’re busy but is good customer service only reserved for when you’re quiet or for smaller tables? The food was amazing as expected however this one encounter did dampen my expectations. As i’m a frequent customer and can write this off as a one time encounter (hopefully), i will still be returning and would still recommend tuktuk but NEVER will i be going during peak times again nor would i recommend visiting during peak hours.

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Yasmin Ali . 2024-05-02

MORE AT Google

Loved the food and delicious lemon peach iced teas. Our waiter Max was very attentive, thank you for looking after us so well!

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Rachel Foster . 2024-05-01

MORE AT Google

Probably the best restaurant I’ve been to in cardiff, food was great and the atmosphere was lovely highly recommend

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maria heathcoat . 2024-04-29

MORE AT Google

Great little restaurant, very nice food, good service and nice atmosphere. Good veg options

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Brendan Adair . 2024-04-29

MORE AT Google

Had a meal here for my birthday and everything was phenomenal. Service, atmosphere and food was incredible!! 100% recommend

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iestyn junior . 2024-04-27

MORE AT Google

Lovely food and friendly service

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David Gunthorpe . 2024-04-27

MORE AT Google

Amazing food, cool decor, friendly staff, was fantastic.

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Aaron Gallagher . 2024-04-21

MORE AT Google

Been here with my girlfriend a couple of times, great little place with good food and always a nice atmosphere

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Elliot Morgan . 2024-04-20

MORE AT Google

Will never return with such poor service and food quality. Waiting time was 1 hour and no one cared.

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Kan Hong . 2024-04-19

MORE AT Google

Never had a bad experience like that , waited for an hour with no greeting and mediocre food. Really not worth the price.

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sean lai . 2024-04-19

MORE AT Google

The food was average and the waiting time was really long. Had a great day with the family and ruined our day by being here.

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ray ling . 2024-04-19

MORE AT Google

Definitely not a good experience. In terms of food, the pad thai tasteless and the noodles were too soft. But the most disappointing thing is that we dined in the afternoon and we were the only table there, but our waiting time was 1 hour. During the half hour wait, we were not greeted and no one realised we were waiting. I went to the counter and asked the waitress when my meal will arrive. She checked for me and came back to tell me that my meal was not sent to the kitchen and ordered for us again. The frustrating part was that I only got my lunch half an hour after I enquired. I was really hungry at that time and wanted to have my lunch at around 2pm and finally got my lunch at 3:30pm. I will upload my bills, this is the service and charge we deserve :)

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Sin Sin . 2024-04-19

MORE AT Google

Where do I start?! The perfect place to share the evening with some sparkling company. The food was delectable with the presentation of a Michelin star restaurant. The service… perfect. Atmosphere…just as perfect. Even the cups were from Thailand! A great find and highly recommend.

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Michael Price . 2024-04-18

MORE AT Google

We like spice but 'spicy' was top of our range. Extra spicy isn't for the faint hearted.

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Ant Broome . 2024-04-15

MORE AT Google

Lovely Monday evening meal with family, fab food and great service - recommend 👍

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Matt Jones . 2024-04-15

MORE AT Google

Very nice little place, food was exceptional and the staff couldn’t do enough for you. There’s so many great Thai places in south Wales but the food here was a cut above.

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John Tucker . 2024-04-13

MORE AT Google

Cracking food and very friendly service in a local independent. Dishes were fresh and clean in terms of flavours. There was a great selection of hot and cold drinks, including superb teas and also mocktail options on the cocktail menu. There were several dishes sold out due to how popular this place is, so we will definitely return and try the options we missed this time!

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Rhys Peters . 2024-04-13

MORE AT Google

Fantastic little restaurant! Brilliant fresh food!

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Oliver Martin . 2024-04-13

MORE AT Google

After anticipating trying this place out for so long I finally went with my friends, we all love Thai food places and usually go to Chilli Basil (which is so delicious and authentic), but we thought we’d try TukTuk. We booked our table and we’re told on the phone we only had it for 2 hours as there was another booking after us and we agreed that was fine. The service here was appalling. We booked a table in advance and I turned up first. I was not greeted and no one was at the counter so I walked in and then said I have a booking and the man told me to sit in the big table. I sat there for about 20 minutes and not once did he offer some water, a drink or anything. I thought that might just be the way they do things there until I saw him greeting and talking to other customers walked in, offering them drinks, talking and chatting away. Anyways then my friends came and we sat for another 15 minutes. We were also aware that our table wasn’t available for long so we wanted to order but this whole time not one person asked us if we’re ready to order even drinks. Then my friend calls a waiter over and he’s like “you do know you only have this table for another hour..so you should start ordering” and we said we are ready to order we’ve been waiting for someone to take our order. Then he took our order, I asked for a jug of water on the table three times, didn’t receive it. My friend ordered a roti and had to remind them three times before receiving it. The lady who served our food was asking who’s dish is who’s but then just giving dishes to the closest person and not even attempting to give it to the person who is claiming their food. Then the ENTIRE time we were told every 10 minutes that we don’t have long and to “be conscious of the time”. After their slow service they kept rushing us to eat and get out basically which was a shame as we wanted to order dessert and told the manager it was a birthday too. Granted if there was no time for dessert we would understand but the constant rushing was very unappealing and honestly ruined the experience for all of us which is a shame because some of the food was really delicious. From the reviews here everyone has mentioned the exact same problems and I spoke to the manager too but it clearly seems like they don’t care and haven’t changed a thing which is disappointing. The man who ignored me when we came in was supposedly the assistant manager and the actual manager was slightly better but still very defensive of their part.

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Labibahayat . 2024-04-13

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There's a reason this place was full whilst so many restaurants along the road were borderline empty. Delightfully enthusiastic staff, varied menu, good drinks choices. Ordered the Gai Med mamuang and it was absolutely delicious. Superb depth of flavour and the perfect serving size. Will definitely be returning

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Mychelle Dean . 2024-04-12

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*EDIT (replying to the owners reply) : I hardly would call omissions of ingredients in dishes presented (hint: the actual Thai names of those dishes on your Menu) as they are meant to be, as a an issue of "catering to diverse tastes". It is beyond disappointing to know that Tuk Tuk misrepresents amazing dishes that are altered to such an extent they are unrecognisable from what they actually are. I am half Thai and am a local to this area, and do not find this okay at all, and very disappointed that this is the epitome of representation of "Thai food". Over priced at that, considering the missing key ingredients! (I very much am lenient towards different styles of Krapaos and Tom yums, and am by no means a purist) Don't get me wrong, the food was tasty enough, but just wasn't what it was labelled as! I also forgot to add to the original review that even though I added that it was my partner's 30th birthday meal to the booking, he was not made to feel special in any way. Which obviously added to the disappointment of a £90+ meal. *original review 👇 A bit bland, tom yum missing magrud, krapao missing garlic and krapao, panang very bland (was anything seasoned with fish sauce?). A shame because expectations were high with all the reviews being good. Wing zap was good though! Reviews feel misleading as there is a sign up in the toilet which states: 5 pound tip for staff for a 5 star review This feels disingenuous and also stops genuine feedback..

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Sandra Opielka . 2024-04-09

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