Bubbleology in Cardiff

There was only one person attending to customers. She was friendly and great at her job. I got two bubble cocktails. One to have inside and another to go with. Both were delicious and affordable.

Attention all bubble tea lovers! If you find yourself in Cardiff, you absolutely must visit this place as soon as possible. With a plethora of options on the menu, I'm determined to try them all! 😄 The ambience is truly amazing and makes it my go-to spot for chilling out. What sets this place apart is their alcoholic bubble tea—it's a unique twist that adds to the excitement of the experience. The customer service is exceptional—quick, efficient, and always with a smile. I left feeling completely satisfied with the overall experience. Despite the incredible quality and service, the prices are reasonable and won't break the bank. Trust me, you need to give this place a try at least once. I absolutely adore this place and highly recommend it to anyone looking for a delightful bubble tea experience. Thank you for the fantastic time—I can't wait to visit again soon! 😁😋❤️

Cool place, varied menu, enjoyed the alcoholic bubble teas

Our family's favorite milk tea place in the whole UK 🥰 we frequently travel for 1 1/2hrs just for Jollibee and Bubbleogy. 💞 we recommend brown sugar!

Friendly delivery person. The drinks were packed well, no spillage or brakage. (and delicious)

Watch out if buying tubs of boba brought two tubs firstly there was a mix up they sent two small tubs instead of large jars ordered this was sorted quickly with no issues but they then sent two jars with only a few days date left this is unfortunate because other experiences going to the store itself have been great my daughter loves it there

Food actually did not arrive at all, it's been 3 hours and they are now closed, frankly, I am disgusted. The customer service is terrible they don't even pick up the phone, and when they do, the hang up immediately after saying hello. Absolutely outrageous I can't even reach them and it's been hours since my order, nothing has arrived and it says its been delivered. This is appaling.

Super speedy service from polite staff. We got two delicious vanilla milk teas with lovely soft tapioca pearls and I would 100% recommend!

Polite and very patient with customers

The staff here are always so helpful with giving recommendations and new things to try! Best bubble tea around 😊

I recently had a disappointing experience at bubbleology that left me deeply troubled. Discrimination and rudeness should have no place in any establishment, and unfortunately, my visit to this particular bubble tea shop was marred by both. Upon entering the shop, I felt a palpable tension in the air. The employee Agata seemed indifferent and uninterested in serving us, which set an uncomfortable tone from the start. We weren’t greeted when we entered the establishment. In our case, I felt discriminated against as the staff appeared to treat me with less respect and attention compared to other patrons. It was evident that they were favoring certain customers based on their appearance or familiarity, which is absolutely unacceptable in any business. Moreover, the rudeness displayed by the employees was shocking. They not only ignored us but also responded dismissively. The dismissive attitude and condescending tone they used made us feel unwelcome and disrespected. Unfortunately, my experience with bubbleology shop left me and my group with a sour taste in our mouths, and I definitely am not returning.

The best bubble tea in Cardiff. Love this place, great atmosphere, friendly staff and a great selection of drinks, wouldn’t go anywhere else

This bubbleology is the best one I’ve ever been to, never had a bad experience here and the alcoholic drinks are always spot on 💕

Very good tea and staff. Also very fast service!

The tea has no flavour, and the tapiocas are undercooked but left unsold for too long then they became soggy and sticky.

My friend wanted me to try an alcoholic drink that I could enjoy. I don't like alcohol, but am a big fan of bubble tea. The cashier helped finding something more likely to be liked by me and she was very nice doing it. My non-alcoholic bubble tea and the one with alcohol that my friend got were both tasty. Plus, they have Biscoff bubble tea, which was my first time seeing anywhere.

Really nice shakes. Quite pricey but they are tasty!

The first time I visited was the best bubble tea I had,very quiet inside (no people), and stuff was very slow and not friendly. Though give a second a chance, empty aera, stuff acted like just been distracted with them phone. Choose my order, can't have it take away, and choose a different only option medium for £6.99. You can get much nicer services in a different place. Highly recommended, don't waste your many in this place

I just love boba tea and like the fact that there's so many options available. You drink it and get full at the same time. Prices are okay too! 👍🏻

I love Vanilla Chai (with cinnamon) and Brown Sugar bobas, they're my favourite. I need to try some fruit teas but I'm too much in love with these two for now! If you like tastes like this in CUPP you can get golden/turmeric boba.

Strawberry cream boba looked and tasted curdled, and the vanilla one had completely wrong type of milk in and was extremely powdery, I think they used some of the other kind of milk rather than the whole milk I asked for. Delivery person was on time, quick and nice though

Was really powdery and watered down - didn’t really taste like tea just tasted like powdery water

Fast delivery and delicious boba as always!

One of my drinks wasn't iced as I asked but everything else is superb, thank you!!

The boba itself was lovely ! Cannot fault it! Always get a fruit tea and sometimes even get a speciality or a few at a time because it’s nice and refreshing. Love this restaurant to order it from and frequently visit or order it in to work. However, ordered for a specific 5:30pm delivery as that’s the time I would finish work and they delivered it before 5. What’s the point of offering delivery times if your just going to send them out regardless and not abide by them? It’s happened a couple times last time the driver went off with my boba so just thankful to have it this time but please stick to time deliveries.

Tastes good and came really quickly! Ty

Drinks were spilled & tasted disgusting

I ordered for an exact time of when I would be there for collection and it came early. When trying to explain to the driver I was not there to collect as they were 20 minutes early they just made excuses. What’s the point of being able to order for a specific delivery time if your not going to stick to it? I had to tell the driver to leave it somewhere where it could of been stolen because they also couldn’t wait the 10 minutes it would take for me to get there so your lucky it was not stolen. Also, mixed up the popping bubbles in my drinks. I only ordered two but the teas had the wrong bubbles. I ordered raspberry fruit tea with apple popping bubbles and a mango fruit tea with strawberry and apple and the strawberry was in the raspberry. At least the tea was correct though.

Super good and amazing but not the best

Like this shop in general, friendly service instant drink making, nice decorations! And also tasty fruit tea and other drinks. But there is a quick reminder :I personally tried two times of their milk tea. if you used to have other great milk tea from any other brand like moo-boo,boba time, cupp etc, you might won’t stand with theirs. It’s watery like, weird tastes, just not great. It’s not only bad thing about them, I’m a big fan of the mango fruit tea, with any popping bubbles like lychee, passion fruit will be amazing!

21.01.22 evening - Great service, clean, modern cafe. A new experience. Recommended

Really nice range and super tasty but the tapioca has recently been hot in the ice drinks, which is an unpleasant combo. Absolutely love the staff and their friendliness and adaptability to vegan diets though

Absolutely fantastic, the best bubble tea you can get and the service is outstanding

I went for a supreme size taro milk tea with default tapioca boba, no sweetness + no ice for £4.19. I visited at ~13:00 tuesday, and there was no queue, drink ready in under 2 minutes. There are 3 size options, with supreme being the largest - the cup is ~750ml and tapioca is included in the price. At £4.19, bubbleology beats nearby competitors like mooboo, boba time, and tealith in both size and price. The taste of the boba itself is quite good, distinct brown sugar caramel taste. The taro taste is very nice too, but the texture of the drink itself is a tiny tiny little bit grainy - easily fixed just by mixing for a little longer, and really not much of a problem anyways. overall highly recommend. cheaper than all nearby competitors, tastes just as good, very diverse menu. steve job approved

First time going to Bubbleology. Was recommended the raspberry tea with strawberry popping boba. My goodness, it was really tasty! Would go there again.

Super cute place, and the drinks are nice and refreshing.

Been wanting to come here for ages to see what bubble tea is like and it isn't like regular Hot tea like I had expected and the tea itself was nice with tapioca pearls in it. I decided to do things that got stolen away from me back in March 2020 when everything shut down and trying bubble tea was one of them. It was a change from regular English Hot tea! I would come back another time though.

I asked for delivery for a certain time to ensure I was there, however they delivered 13 minutes early so I was not there which screwed up my plans. Delivery driver could not understand what I was saying to him that I wasn’t there so poor communication too. The boba was lovely though no fault with the drinks just please listen to delivery instructions

I really loved the options. Ambience I love the ambience of the place. Very good for pictures. The only problem is the absence of a toilet. Location It is located at the heart of the Cardiff City centre, 5 minutes from the train station and 2 minutes to the nearest bus station. Services You can order from the shop and get it delivered through deliveroo Pricing It is averagely prices and really nice for a good treat.

Very delicious and delicate boba bubbles the wait is about 5-10 minutes but depending on which flavour you choose its definetly worth the wait

I love the bubble teas and they are a great hit with the little one... Nice selection of flavours for the drink and the bubbles, etc (only tried the popping bubbles so far). My personal favourite is mango tea with passion fruit popping bubbles - great combination. My only complaint is the the plastic tops are really hard to pop with the straw without the drink exploding out everywhere - my last attempt must have reached about 2 feet into the air, impressive but not very cost effective 😂

lovely staff and good sized drinks x

A lot of variety. Went 2 days in a row! Favourites mixes were chocolate & coconut, mango milk tea and taro & vanilla.

Muy rico el Bubble Tea y muy amables explicando. El de coco con tapioca riquísimo.

So delicious!! Had peach tea with double tapioca and lychee jelly. Yum. Did have to go around 20-30 miles in the car but it's okay as I wasn't near so that's to be expected. Also had passion fruit tea with single tapioca and mango jelly. Love, love, love it!!

COMPLAINT: This drink is not raspberry flavour and has no boboa in it - I ordered this as a treat for my daughter and we are very disappointed. Please can you refund this order.

A little disappointing,what boba shop doesn't have any boba,so fills your drink with a ton of tapioca balls

tastes awesome, came early and just what i expected!

Very very unhappy with how much liquid was in my cup, they had filled it up with toppings ironically to all the way to the top and I did not have 2 sips of milk tea in there.

Drinks were as incredible as always, but weren’t what we ordered but we still enjoyed them.

Bit pricey for my liking, slightly over rated but worth a visit. Forefilled my daughters dream

Absolutely loved the menu and to have found bubbleology ! The staff was friendly and toon the time to explain some of the special drinks they had . We also got the bubleology book that comes with a drink ticket 🎟 so we are looking forward to getting back there again and soon

I find this place absolutely amazing. The drinks are very nice. I am not a fan of milk tea but they haves huge range of wonderful fruit teas and fizzes to keep me coming 😂. I really recommend trying out Bubbleology.

Really good selection of bubble tea drinks. I would personally recommend the vanilla tea.

First time trying bubble tea. It was very different but I really enjoyed it!

DO NOT BUY we ordered a chocolate drink, and we were given chocolatey-water, it wasn’t even edible! we asked for a refund and nothing was done. Service is terrible!

Nice and all, but nearly a fiver for a medium takeaway milk drink.

I reccomend the regular fruit teas over the milk teas personally but I bought both to try. I’d also add flavoured popping balls next time over the standard tapioca balls (they’re flavourless, I thought they were fun, friend wasn’t keen). If you’ve got a sweet tooth deffo add some sugar but the mango was sweet enough for me without. Will order again in the future.

Amazing tea, great staff, favourite place in Cardiff to get a drink

very nice service and friendly staff, tea was ok, taro is not as good flavor as other authentic brands

I had my first taste of Bubble tea today and can happily say it exceeded all of my expectations. The menu is diverse and varied. They are quite pricey, but well worth an occasional splurge. The staff are very friendly and helpful. I tried the Utopia Mermaid bubble tea and found the explosion of flavours absolutely marvellous (particularly when the tapioca balls pop in your mouth!). Everyone should try bubble tea at least once!

Loved the selection, first time for me. Asked for recommendations and it was a hit!

Friendly and efficient staff. Drinks are great. I love going here.

Really fun drinks lots of flavours. Tried a couple of weird flavours and really liked them. Love the popping bubbles. The tea is a good price and I would highly recommend!

Great service and kind employees, lots of bubble tea options, can be confusing to figure out what kind of bubble tea you want as a first timer, I felt safe in regards to Coronavirus, lovely environment.

Really nice customer service. Helpful and can give lots of details especially if its your first time trying a bubble Tea . Personally I liked the milky teas more than the fruity based ones as it just tasted like sweet water . But the milky ones are great and they do have a variety of milk choices .

I havent went yet but im sure its good i am going today

Ordered Pink Pitaya through Uber Eats, which is advertised as "Fiercely Pink", and received a golden/yellow drink instead. I queried this and was told the recipe has changed, even though they have advertised it as bright pink on their website and uber eats. Pictures: 1 - Website 2 - Instagram 3 - Mine

My favourite bubble tea in Cardiff. I was served by Agata who is very hardworking and always serves the best drinks. 5 stars! Can't wait to return!

Awful experience today. I'm pregnant and was refused use of their restroom facility. I've not encountered that from any restaurant or shop this entire pregnancy, which has always been very appreciated and any other mother knows exactly what I mean. Had I known beforehand that they would tell me no, I would have chosen another place for a drink. Literally anywhere else as no other would deny a pregnant woman access to the toilets. The drinks were average, nowhere near nice enough to warrant another trip there.

Great bubbletea but you can't sit down and drink. 🍻

I have been to many bubble tea places in Asia, and thought this would be at least good enough, similar to those. But I was wrong. This bubble tea place is nowhere near good. The texture of the bubbles is horrible. The overall taste of the tea isn’t even near to actual bubble tea. I’m really sorry to be blunt but I won’t buy from here again.

Favourite bubble tea chain. There are lots of options for drinks and there's one staff member who always gives BTS stickers and plays kpop in the shop. I also love the swinging chair seating area :)

one of the best bubble tea stores in the uk! the teas are really nice, affordable (compared to other boba stores) and the staff are lovely! i recommend this store in particular <3

Nice modern looking place with beautiful looking as well as tasting bubble teas. Huge variety of bubbles as well as a moderate menu flavour choice. Would recommend to any bubble tea lovers.

Lovely range of bubble teas and fruit drinks. Cater for lactose free too!!! Amazing

Now if your into the Bubble Tea thing this place is immaculately clean and the staff are helpful and know there stuff. The drinks in the photos are Coffee with the cream top and Taro which was like drinking malt biscuits.

Lovely aesthetic and beautiful design If your going I suggest the coffee frappe it's fantastic

I had a bad experience at first but they were quick to get back to me and resolve the issue! Great customer service!

Definitely the worst boba store in cardiff. Weak selection of teas, which aren’t even very good! Incredibly whitewashed. It’s like having chips at a chinese takeaway. Taiwan would not be impressed with this level of bubble tea. To be honest, doesn’t even count as boba in my eyes.

It was great! It would be lovely if it's a lot closer/maybe in shopping centre and if there's more seating!

Taste Soo good had the passion fruit tea

Awesome ambience! Very pleasant staff. They showed us the history of the Bobble tea. Really good teas ! Would recommes Slush blitz tea & passion fruit with blueberry boba tea.

The best bubble tea in Cardiff!! Teas taste great, atmosphere is amazing. Staff is so friendly and chatty. I just love this place!!!

Great staff, especially great shout out to Nat, Val, and Magda, always helpful and fun. Design of the shop is great as well, really liked that industrial-scientific vibe. Drinks are cool, nice variety of flavours.

Nice drinks, good atmosphere and very friendly staff

Me and my friend ordered two drinks as takeaway. The drink was powdery and not mixed well at all with literal lumps of powder throughout the drink.

3* is being generous, it was okayish I guess. Went here as a group and didn't like any one of the drinks. The "bubbles" were hard and had a hard, underdone texture and the flavours were underwhelming. It is well overpriced and you can get much better nearby which are cheaper and better value. The decor and location are great so it's a pity!

Dużo fajnych sklepów z dobrymi promocjami

I had my standard order: taro milk tea with tapioca. You can tell they use powder, but it's blended well. Cute interior design. Friendly staff.

I had the lychee tea with boba here, it was very tasty!

Não conhecia o chá com bolhas e foi muito maravilhosa minha primeira experiência. Fiquei apaixonada e tomei sempre que vi uma loja dessas durante a viagem. Sugiro chá de Lichia com Bolhas ou pedacinhos de lichia. Fantástico (mas acho que deve ter muito açúcar)

Loved the bubble tea, great flavour selection aswell

Pretty good bubble tea but the rose milk really needs a stronger flavour to it. I drink bubble tea literally everywhere and it just find it a bit mild here. The melon milk tea is good 🙂

Fantastic exsperience and lovely staff helped with recommendations of what drink I would enjoy the most. Losts of options to choose from and enjoy. All flat and wheelchair accesible leading into the shop 😁

Disgusting. Absolutely disgusted with this place. The drinks are disgusting. The texture of the bubbles when they pop in your mouth is horrific. The entire experience is traumatic! Shocking they’d cater these drinks for little children as well. Truly awful. With kind regards consider removing this establishment for my lovely city. Cardiff is the heart of all drinks and cuisine, this doesn’t fit that equation and is a major defect. Tourists will become terrorists if they attend this place. (The staff are ight though)

Good bubble tea place with a lot of choice, but when I asked if they had other things that tapioca pearls, they said no, and when I moved to pay, I saw on another counter a presentation of all their alternatives to tapioca pearls. So either the waiter was new, either they didn't want to bother helping me. It's a bit expensive too for bubble tea

Nice atmosphere!! The bubble tea is really good!

I go here almost every day, as I adore bubble tea and my office is literally about 4 doors down, and the tea, as well as the service is always amazing. I don't understand why there are so many reviews citing "unfriendly staff," since they're always really nice to me.

Bought a salted cream bubble tea in store today 30/04, nice drink and the matcha flavour is perfect. However, the staff were gossiping themselves without noticing customers coming in. This was the first time I purchased bubble tea here and no one asked me for the selection of ice and sugar level. The drink is terrific but the store is not well managed.