The Ivy Asia Cardiff in Cardiff

Lovely lunch, the only improvement I would suggest is to have a bit of an interval between starter and mains which arrived quite close together.

Having been twice before we were looking forward to taking my Dad for his first time for his birthday, however this was a disappointing visit. We arrived in plenty of time and were taken to the bar area while we waited for our 5pm table to be ready, finally at 5.20pm we were shown to our table. We chose some wine etc and waited over 20 mins for these to arrive and for our order to be taken. The starters were nice but when it came to the main the Salt & Pepper beef was awful, tough and inedible, it really put my Dad and son off so it was replaced with the chicken. At the end of the meal the manager came over and was making excuses for the issue with the beef dish, it wasn't cooked correctly it was the chef's fault, and well we replaced it with another choice for you! We were not impressed with the mangers manner, this is not the way to deal with customers dissatisfaction. Also, you would think a restaurant of this caliber would not let poorly executed dishes leave the kitchen and be given to diners. Then to top it all the bill arrived, with the supplements for the beef still on it, plus drinks that we did not have. A celebratory visit marred by slow service, poor food and terrible attitude of the manager.

Lovely dining experience. Bethany was our waiter for the evening and was so helpful with recommendations and tended to us perfectly!

Amazing service from waiter Rhys

Always love the energy in an Ivy and this restaurant was great. Our waitress Heini was fab and looked after our table very well. Thank you all!!

Great meal . Had the Experience menus range of dishes beautifully presented .Excellent service from Heini. Lovely food cheerful atmosphere.

Rhys our waiter was such a lovely and pleasant boy who was so attentive . He made our experience so special. Food was superb!

Love the Ivy Asia - food always top quality and service always great (service by Chu who who was extremely informative with the menu and friendly). Thank you

Fabulous experience as ever and the server Bethany was lovely and helpful throughout! Made the experience even better. Thank you!

Came here with my mum and sister for my birthday. I was served by Bethany who couldn’t have been more wonderful! Made our experience so enjoyable and gave me a birthday mochi dessert- so lovely!

Bethany was a fantastic host and made us feel really welcome :) thank you for a wonderful evening!

Amazing experience and Bethany was a very attentive and delightful server. Couldn’t ask for more!

Too expensive for what it is. Flavours not very good at all. Takes around 20min before u get served or seen to.

Great food, good atmosphere and Heini our server was amazing

Really disappointed with food here. Beautiful venue with helpful staff but overall the food was badly cooked. The teriyaki salmon was dry and overcooked and mealy in the mouth. The sushi was tasteless and had clearly been sitting around for far too long. The noodles were lacking in flavour and very bland. I won't be back. There seems to no QA in the kitchen at all.

Must visit please in Cardiff! Really well designed, nothing like the other boring restaurants. Service was on point, many waiters to help. And most importantly the food was delicious and beautifully presented! Would visit again!

This was the 4th time we’ve been it was just lovely nice atmosphere great food and excellent service from Bethany who made our visit. Looking forward to the next time

Went to the Ivy Asia in Cardiff on Saturday for my husband's birthday. We were a party of 4 who shared some smaller plates and sides. Our waiter, Rhys was an excellent host, offering guidance on spice levels and portion sizes for each dish. He was very attentive despite the restaurant being really busy. Each dish was delicious and beautifully presented. Despite none of our party ordering a dessert ( we were all too full!) Rhys still brought out a small dessert with a candle in it for the birthday boy. The only negative however, was the fact that the music was a bit too loud. It was difficult to hear our own conversations at times. A great evening all around. Would highly recommend.

Bethany ensured that our impromptu decision to stop off in Cardiff and enjoy a special evening meal for a birthday last min idea was rewarded with great attention. And of course a super creative Experience menu ticked our boxes for tasty and a bit different special meal. Lychee cocktail and a glass of Lady A rose sealed a memorable evening.

Had an amazing evening at ivy Asia , best service our waiter was Rhys he was amazing always there when we needed help, service was fast and food was amazing best food we have eaten in a long time.

Lovely service and atmosphere, thanks to Rhys for offering alternatives for our vegi and dietary needs and attentive service

Rhys was such an amazing waiter. Attentive, friendly and knowledgeable

I had the pleasure of being served by Lauryn, and she was absolutely fantastic! From the moment we sat down, she greeted us with a warm smile and made us feel so welcome. Lauryn was attentive without being overbearing, ensuring our drinks were always topped up and our meals were perfect. She had great menu knowledge and even recommended a dish that turned out to be my new favorite! Her professionalism, kindness, and genuine care for her customers made our dining experience unforgettable. Thank you, Lauryn, for going above and beyond—we’ll definitely be back

I came here with my friends and had an incredible time! The food is very unique and the waiters were extremely kind and attentive. We had Lauryn and both Alex's as our servers, who were all incredibly friendly and generous during our meal. The décor is amazing and definitely a must-see!

Had an amazing night! Really good place to go for a meal with the boys! Lauryn was our waitress for that night, she was was very attentive towards giving us a great experience.

Rhys was amazing at serving us today ar the Ivy, we felt extremely welcome, and nothing was too much trouble, incredibly friendly ✨️

Rhys was a great host/waiter. Looked after us a treat

the ivy asia was so amazing. the food arrived quickly and lauryn served our table who was so sweet and nice she made me love the experience i will definitely come back soon

Food was amazing, the service was quick and our server was Rhys who was very attentive.

Can honestly say best lunch I have ever had.

Planned to have a late lunch in The Giggling Squid not realising it was in Cardiff Bay! So popped into The Ivy and so glad we did. Lovely atmosphere, excellent staff - thank you Rhys & Bethany, delicious food. We will definitely return.

All fur coat and no knickers. Overpriced, limited menu, noisy, crowded. Food was only average. The USP appears to be the decoration but having seen it once I wouldn't go back. Better Asian restaurants around that are much cheaper.

Our waiter, Will, was fantastic. He kept us entertained all night. Food is beautiful, atmosphere was great; wonderful attention to detail.

Delightful, tasty food in fantastic surroundings. Service and servers were excellent. Will definitely return.

We arrived earlier than the time booked for and was seated straight away. The restaurant itself is very aesthetically pleasing and the tables were spacious. The food was delicious and highly recommend the teriyaki salmon along with the duck spring rolls from the small plates. Service was friendly.

Rhys was very approachable and made our experience great at the ivy asia!

rhys was amazing , very friendly , slay !

Had a lovely meal to celebrate the new year. Our waiter Darcie was lovely and informative, she made our experience very memorable and was very friendly and funny.

Food was great, decor very pretty, although the music doesn’t not match the event when we went. Some server was friendly but one who looked after the bills didn’t really care, he didn’t scan my membership card. He doesn’t even bothered to check if its done properly..

Our first time eating at The Ivy as a New Years Day treat and we were lucky enough to have Rhys hosting us - he was absolutely flawless from start to finish and is a credit to The Ivy Asia. I don’t think I’ve ever experienced such effortlessly excellent service, he’s a true natural, and comes from a town just up the road from us also! The food was fantastic, we opted for all of the vegan options and each one was excellent, we couldn’t pick a single fault with the whole experience!

Lovely food and atmosphere. Our server Rhys really made our experience, he was so attentive and made our experience special for my partners birthday ❤️

Our waitress Lauryn was an absolute star and made the day one to remember. Me and my partner came to celebrate our 3rd new years together and we couldn't have asked for a nicer person to share that with . She was extremely friendly and thoughtful and it felt like she was going above and more for us . Truly an incredible person for this restaurant and they should be very proud . The food was outstanding and was happy to pay the high prices as it felt the quality of food was there ♡ will be back again . Happy new year - Ffion + Kenzie

Lauren was such a great waitress and very helpful

We had booked our table weeks in advance. On arrival we were told our table wasn't ready and would we wait at the tables outside. There were many unoccupied tables which still had dirty plates and glasses. We sat there for ages until someone came along to take our drinks order of cocktails before our meal.These took so long to arrive we were now at our table. We then ordered two bottles of wine and had to chase up twice and was told that they were waiting for glasses. The food was cold, very mediocre at best and the tiny portion of nacho and prawn crackers was a joke. It was obvious the place was understaffed and yet they were still accepting walk ins. A great disappointment. Overated food at inflated prices and very poor service.

The food was stunning and the service spectacular especially our waitress bethany who went above and beyond.

We had a lovely meal at the Ivy Asia today, food was amazing & fabulous service from our waitress Bethany!

Had an idea incredible experience at The Ivy Asia last night. The food was exceptional and the service from our waitress Lauryn was fantastic! Great cocktails too! Will definitely be back 🤩

A Miserable Experience: 1. Horrendous Staff Attitude: • The staff were shockingly unfriendly—no smiles, no warmth, and absolutely no desire to make you feel welcome. • Being told to leave in such a rude and abrupt manner, especially without the chance to enjoy dessert, is downright disgraceful. It feels like they couldn’t wait to get rid of you. 2. Disastrous Food: • The beef tataki starter may have been decent, but that’s where the positives end. • The pork belly was a complete letdown—the driest you’ve ever had. On top of that, the dish was mostly vegetables with barely any meat. • Asking for chili and receiving bland chili oil with no flavor added insult to injury. It’s shocking that a restaurant of this supposed caliber could fail on such basic elements. 3. Terrible Value for Money: • For the outrageous prices, the quality and portions of the food were unacceptable. You felt like you were paying a premium for nothing but the decor. 4. Unforgivable Treatment: • Getting “kicked out” is simply inexcusable. No guest should ever feel rushed or unwelcome, especially after spending money at a restaurant. The lack of professionalism and outright rudeness from the staff is appalling. Final Thoughts: It’s clear this place cares more about appearances than providing a good dining experience. While the decor may be beautiful, everything else—service, food, and value—was a complete disaster. If zero stars were an option, this restaurant would deserve it without question. Avoid it at all costs.

Crazy good food. Ordered loads of little dishes and everything that came was amazing. The restaurant looks so good too, makes the experience even better.

We had a lovely meal at The Ivy Asia Cardiff over the Christmas period. Fantastic service from Bethany, we will definitely be back

Had a wonderful afternoon at the Ivy Asia Cardiff. Great food and a reasonable price and excellent service from a very lovely girl named Bethany, who talked us through every dish with a smile! Will definitely be back!

Fabulous evening, food is so delicious, loved every dish. Service from Bethany was first class faultless. Would highly recommend a visit.

Our visit to Ivy Asia Cardiff was, without question, the worst dining experience we’ve ever had. We arrived 20 minutes late due to heavy traffic in town, which was beyond our control, but the rude hostess made sure to make us feel unwelcome from the moment we stepped inside. Instead of understanding or accommodating the situation, she coldly informed us that we were late and warned we’d have to leave the table on time. There was no warmth, no professionalism—just an attitude that made us regret walking through the door. The serving staff were no better. They were unfriendly, unhelpful, and seemed like they didn’t want to be there. Smiles were nonexistent, and the tension was palpable. At one point, they even asked us to pass dishes to each other instead of serving us properly—something you’d expect in a fast-food joint, not a supposedly upscale restaurant. The staff all looked miserable, which points to either poor pay or terrible management. The food was equally disappointing. I ordered the belly pork dish, which turned out to be an absolute disaster. It was barely pork—just a plate overloaded with bamboo shoots. For the price we were paying, this was an insult to both the dish and the diner. But the worst part? We wanted to order dessert, only for the waitress to bluntly tell us, “You can’t have dessert because you need to leave now.” We were absolutely stunned. They made no effort to handle the situation politely, every staff member had a very impolite attitude to them. It was clear they didn’t care about the customer experience at all. We’ve dined at exclusive restaurants all over the world, and this was, by far, the worst customer service we’ve ever encountered. If I could give this place 0 stars, I would. Ivy Asia Cardiff is overpriced, poorly managed, and a waste of time and money. Avoid at all costs! If I could give 0 rating I would.

Danial was absolutely amazing and delivered our cocktails with excellence, Archie also delivered expertise when making our cocktails and Estrella took our order providing skillful knowledge about each cocktail and spirit. Would recommend!!!

Travelled from Bristol for Fabulous food! And our host Rhys was even more fabulous ! Superb and friendly! Really lovely guy from one welshie to another :) Thankyou

Went for a friend's birthday and if the food was a 10/10, then the service we received from Rhys was 20/10. Such a lovely evening, with lots of food and drinks. The char siu pork was particularly stunning. Thanks ivy Asia, thanks Rhys.

Six of us were they for the evening of the 27th December 🎄. The food was great and we were allowed time between courses to look forward to the next planned small or large plates of food 🙂. Bethany who served our table explained everything very well through the whole of our time there 🙂. Will be back …..

We had the most wonderful meal at the Ivy Asia Cardiff on the 27th December. Our waiter Rhys was amazing, couldn’t have been more accommodating of us. Can’t wait to go back, a real treat indeed!

Bethany was very good, a fast and friendly server and polite. The food was very tasty and flavourful

Great fresh food Good atmosphere and music by the dj Excellent service from Melosa

AMAZING PLACE :3 and great customer service !! The service time was amazing and the food was beautifully presented and tasted amazing too!!! our server Darcie was so sweet and amazing ☹️ she always made sure everything was okay w our food and overall made our first experience at Ivy Asia a memorable one :)

Darcie was amazing tonight ! We had a meal on Christmas Eve and she was so kind and attentive very professional and polite. So superb and wonderful ! We would return just for her !

Amazing lunch at the ivy asia for Xmas. We had the festive menu- I highly recommend the maki and the tempura prawns. Our server Lauryn was a delight and made us feel very welcome. Thank you Lauryn and team and merry Xmas xxx

Restaurant was amazing, food was superb and the service was top class. We were served by Lauryn and she made sure our night was perfect t from start to finish. The ‘Happy Birthday’ dessert for my son was the best finishing touch -you made his night! Thank you Lauren!

Came here for my friends birthday and had the best service thanks to Chu!

Excellent food, in a great atmosphere. Bethany served us and was absolutely amazing; she was knowledgeable, attentive and a great representative of the ivy Asia.

Had a wonderful time. Darcie was the best host.

Despite really enjoying our pre drinks at the bar, the wait for our booked table was disappointing however this was made up for by our lovely waitress Bethany. She was very kind, welcoming and attentive and would definitely like to be waited on again by her! Excellent service from Bethany

Had a brilliant evening at the ivy Asia Cardiff. Brilliant food and excellent service form Mr Chu, will be returning!

For me, it's fake. Pretending to an era of glamour, but in a new modern and dull shopping complex. The food was rather dull and bland, but that might be my jaded 60-year old palate. I appreciate that my views are probably in the minority. Just saying. We were asked three times in about ten seconds whether we had any allergies. Staff were lovely, though.

Enjoyed the experience. Will be back to taste other dishes.

My first time going to the Ivy Asia, had the Barbecue pork belly which was lovely and a couple cocktails, as well as the reindeer dessert. Our server Matilda was excellent, very kind and always checking up on us. Would recommend and we’ll definitely be coming back :)

This was my second time at the Ivy Asia and was an amazing experience. Our server Matilda was very sweet and checked up on us a lot which was great! The food is very filling so we shared the reindeer for dessert (10/10!!!). Would recommend the mango sling cocktail definitely! 🥭🥘🩷

First time in coming here as we’d been gifted a voucher and it was about to run out! I must say we were pleasantly surprised at how good the food was but the standout was the service provided by our waitress Darcie for the evening. She was kind, friendly and attentive and really made the experience 5 stars for us after initially not being served for a while after being seated. She really went out of her way to make the experience a positive one and I don’t think we would have scored so highly if it wasn’t for her. To top it off we had no complaints over the food either so all in all a very good night!

We had a great experience, and Indu made it even better! She was incredibly kind, attentive, and made us feel right at home. Her excellent service really stood out. We'll definitely be back!

A meal at ivy Asia was great , it’s about feeling cared for and people like Sandhya Raju ensures that every guest leaves with a smile .

Delicious food, stunning restaurant with a good vibe. Bethany our waitress was great friendly and attentive

This was my first time dining at the Ivy Asia and it didn’t disappoint. From start to finish everything was bang on. Our server Bethany was outstanding and had excellent customer service and knowledge of the extensive menu. The food was delicious, and the drinks selection perfectly complimented our choice Would highly recommend.

amazing set menu lunch, Darcy and Rhys looked after us and provided exceptional service

Omlove love love Ivy Asia, the decor is stunning , beautifully lsid tables with fancy crackers as it was coming up to xnas yummy food Bethany was our server ,she's was very attentive , she suggested 3 dishes each which was perfect and we all dipped into each other's food.highly recommend.

Had dinner here with friends on a Sunday night and was so impressed. The decor is stunning and we were surprised to find it so busy on a Sunday evening which gave a really nice atmosphere. We were served by Bethany who explained the menu fully and was very attentive. The food was amazing fantastic flavours and all four of us loved our meals. Will definitely come back again.

We attended the ivy Asia for my birthday! Bethany our host was lovely and very attentive! We will definitely be back!

Bethany was lovely! We had a lovely meal :)

Bethany was brilliant with providing a good experience at Ivy Asia with her great waitressing skills.

Great evening. Served by Darcey who was exceptional.

Bethany was great, kind and helpful

We visited Ivy Asia Cardiff today whilst out Christmas shopping. Our waitress Bethany was great!

Great atmosphere, great menu and food. Huge thanks to Bethany who served us throughout the evening, you were fab!

Bethany was absolutely amazing, she was so polite and accommodating. 10/10

Bethany was so polite and attentive, made our experience very enjoyable!

Came here with a friend for a different experience and it blew is away. Both the food and the atmosphere was extraordinary and Rhys was brilliantly attentive and friendly and added the cherry on top to our experience. Would recommend to everyone.

Such a lovely meal with my mum and sister. Great experience and lovely atmosphere. Bethany was a great waitress.

We visited for lunch yesterday on a Christmas day out in Cardiff. Neither of us had been to an Ivy before but always wanted to. It did not disappoint. As we walked in, the decor was stunning, with beautiful music playing and a fabulous atmosphere. The table settings were very festive with our own ‘Ivy’ crackers. Our waiter Rhys was wonderful. He was so friendly and attentive, explaining the menus and recommending his favourites. We had a fabulous time and the food was absolutely delicious. We will definitely be returning.

Made my 21st birthday extra special, the staff were very attentive and the food was delicious. Would especially recommend the pork and kimchi dumplings and the sakura and lychee cocktail. Was lovely to get complimentary mochi for my birthday.

All the different curries tasted exactly the same, very poor

We received such Amazing service from Chu Suen :) Thank you!

Amazing lunch! Food was fantastic and Rhys our waiter was exceptional- extremely efficient and helpful. 100% will be back.

Gorgeous place and the food was great, the lunch special is amazing value! Our waiter Rhys was very attentive and had a lovely birthday surprise for my daughter. Definitely recommend.

Bethany was amazing, couldn’t have asked for better service

Loved this restaurant, people food and surroundings amazing