Tsuki Restaurant & Bar in Sheffield

Plenty of space and music at a sensible volume. Really lovely and attentive staff. Unfortunately, for the price, the food is not of the standard we expected. The bao in particular was not very flavorful or generously filled. The gyoza were only just warm. We had the a la carte menu and after this meal I don't think we will be back to try the buffet. We enjoyed the sushi and the desserts and the takoyaki was the best we've had outside of Japan. Service was prompt and friendly.

Had a dinner with 14 colleagues in a talble, the food was okay, however the service wasnt nice. Had a 140 bucks deposit for reservation, and needs to be paid the final bill by another of us. The girl in serve said it normally cannot refund the fund, but due to the bill has to be claimed back from company with the other guy, she agreed to refund the deposit which never come through. I called the restaurant to ask for the situation, and the answer they only have is repeated we cannot refund we cannot. So whose fault is this? Not recommended!

Very cool place to eat out. We had the all you can eat and drink brunch. Very nice, interesting ordering system that took me a little while to work out. But pretty simple in essence order a drink and 10 items from the free menu on a tablet on the table. Then the food just kept coming. Very nice cocktails. Enjoyed the strawberry daiquiri with a hint of bitters in. Food was delicious overall, I tried some, for me unusual stuff like octopus, didn't like it much. Anything teriyaki was awesome. I had a grilled lamb thing that I cannot recall the name of, I couldn't cut through it with the chopsticks as it seemed to be a giant ball of gristle, so I tried to just pop the whole thing in which just confirmed it was gristle, which I politely put it out of my mouth after getting the small amount of meat off it. Its sauce was amazing and lovely, just otherwise inedible. So one not so nice one out of thirty dishes isn't too bad. Considering we had 5 cocktails and a ton of food, the price was great.

Tsuki - Disappointing Experience This Time I recently visited Tsuki to celebrate my brother’s birthday, bringing a party of six along for the buffet on a Saturday night. This was my third visit to Tsuki, and after two previous positive experiences, I had high expectations. Unfortunately, this time fell short. After being seated, we waited at least 15 minutes before anyone came to greet us or take our order, even after we asked if we could start the buffet. Once we received the tablet to place our order, we noticed there was no cutlery or chopsticks on the table. We requested these but didn’t receive them until after some of our food—sushi, in fact—had already arrived, and some of us had to start eating with our hands. We also had to ask twice for soy sauce, which took a long time to arrive. The food itself didn’t seem to match the quality I’ve experienced here before. The presentation was sloppy, and everything felt rushed. Although it was a Saturday night, the restaurant was only about 75% full. At £50 per head, we expected much better service and quality. Based on this recent experience, I’m not sure I can recommend Tsuki anymore.

Loved it all. Could only do with more soup choices.

Takeaway: Have always overlooked this place for a takeaway order, but I have to say we've been missing out. Good discounts on the usual menu and an extra 25% off made it exceptional value. We had beef shin donuri which was delicious, and the chicken katsu curry! Gyozas were part of the 'meal deal'

Had a great night. It was our first time here so we didn't really know what to expect but despite the waiter not explaining how their menu works we managed to work it out in the end and had a laugh about ordering more food than we needed.....we also missed out on having their little robot serv us too which if we'd have known they had them we would have definitely paid extra for. But the restaurant looks great and the food was fantastic 👍

I came tsuki having dinner with my family last week, we did order a dragon roll that the salmon on top, my experience was so terrible, the old lady give lot of sauce on it make the taste so creepy🤮 and look bad. 🤕 we only ate 2 pieces, waste money! Treriyaki salmon roll also too much white sauce make the roll look so horrible.🙄 Also the rice is not fresh, it was cold and hard like a rock, the rice taste like cooked over 24 hours. I use to be come tsuki with friend and family were very good experience, everything fresh! It seem like the chef has been changed, not recommend here anymore.

If I could give it a zero, I would. The quality of the food was extremely disappointing, especially the freshness of the fish. I found a bone in my sushi, and my takoyaki was served with raw batter inside. When I discreetly raised these issues with the staff, I was met with rudeness and patronizing comments from the manager. To my shock, I was told that the freshness of the fish couldn’t be guaranteed—something that should be a given in any sushi restaurant. Freshness is fundamental to sushi, and failing to meet this standard is unacceptable. I would not recommend this place based on my experience.

first time in January for 2 of us it was a great experience. This time 6 of us went and struggled. Only 1 tablet for 6 people made it hard to order. Food was still ok and staff very good but the experience was downgraded from being enjoyable to survival mode. Staff didn’t have the flexibility to give us one more tablet to make ordering easy. Person ordering struggled to enjoy the course arriving.

I recently visited Tsuki for a catch-up with a friend, and unfortunately, my experience was far from pleasant. We opted for the set menu and were enjoying our meal while waiting for my partner to finish work and join us. Towards the end of our meal, my partner arrived and sat with us while we finished eating. However, this is where the experience took an unexpected turn. A waiter approached the table to ask if my partner would be dining, to which she politely responded that she was just waiting for us to finish and would not be eating. To our surprise, we were then informed that she could not remain at the table if she wasn’t going to eat. She offered to order a drink instead, but again, we were told this wasn’t allowed, and she would have to wait at a different table. This seemed both odd and unwelcoming, especially given that we were nearly finished with our meal. The way this situation was handled was disappointing, to say the least. The attitude of the staff left us feeling uncomfortable, and as a result, we decided to cut our visit short and requested the bill without even finishing our meal. This incident, which occurred on Monday, 19th August at 1 pm, was an unfortunate example of poor customer service. We were left feeling disrespected and unwelcome. It’s a shame, as we had been enjoying our time up until that point. 2/5 (2* for the food)

A very atmospheric place. Sushi is the best I've ever eaten. Large selection of dishes. Everyone will find something for themselves.

The atmosphere is amazing here! It's a fantastic place to try some favourite foods and try something new at the same time. The staff are friendly and helpful, and the food has a remarkable taste and portions for a reasonable price! We will definitely be going here regularly!<3

Needed something to keep the good vibes going four months after returning from Japan. Also needed to celebrate a friend's big birthday. Couldn't have chosen better in Sheffield! Booking was super easy. The welcome on arrival was warm & friendly. The robot servers were fun & the team polite. Food was just amazing! For anyone taking the all you can eat brunch as a challenge, you'll struggle. There are sensible rules & an excessive food waste charge which is brilliantly Japanese! We had fun, fabulous food, beer, sake, & bubbles.....just brilliant! Definitely going back. Loved it! Sore wa oishi desu. Domo arigato gozeimas!

The food was fantastic, and the service was wonderful too. There was a great variety of dishes, and I even tried a few new ones for the first time! Overall, I’d definitely recommend it. The only downside was the parking—it was a bit of a walk from where we had to park.

expensive and trash. avoid at all costs

Pepe was outstanding with his service, had good knowledge of the sake and took the time to explain to us. The food was decent but look out for the robots!!

A must try if you like Japanese food. No complaints at all.

Passed by this place before and thought the interior looked incredible and finally gave it a shot. The interior is definitely lovely, very spacious and visually appealing. We went in at lunch which provides a hot starter, main and drink for just shy of £13. I opted for this whereas my partner ordered from the A-La-Carte menu. Ordering is a little different than the usual, with a small tablet menu being present on the table. Staff are able to provide instruction and help for the less tech savvy. The menu being used in this format is not only quite fancy, it also is incredibly useful as you can see the dish before you order it and for the most part see what is in each dish or get a description of it. I opted to order the Takoyaki, a favourite of mine, with an Eel Donburi. I've never tried Eel but it was very tender, sweet and rich. Not sure if this is down to the cooking of it or just Eel in general but it was phenomenal. The garnish provided was also tasty. The portion of rice underneath was rather large and, for once I would have liked a little less but you wont leave feeling hungry at least. I haven't mentioned the Takoyaki as it unfortunately never showed up. Apparently they had run out but the menu had not updated. I mentioned this to staff and they were quick to inform me of it and resolved the issue for me with little disruption to the meal (Albeit disappointment). This resulted in me trying the Chicken Gyoza. I'm not the biggest Gyoza fan but the filling was really tasty and they were cooked well. My partner ordered the Steak Skewers, as well as Sake Hosomaki rolls and the Garlic Fried Rice. She enjoyed all three, I also tried some of the Sushi and Rice she had ordered and we both agreed that they were top notch, though that is to be expected at the pricing (Unlike the lunch menu, the prices can be a little high) We ended this off with dessert, I opted for the vegan chocolate miso ice cream and my partner the Mantou rolls. The ice cream was very decadent and probably one of the best vegan ice creams I've had. The mantou rolls are akin to donuts and come with a sugar dip that tastes similar to a creamy rice pudding. Paired together they were really nice. We also opted to try some cocktails. My partner had a couple of mocktails of which I cannot remember, nor find the name of. One was effectively a creamy Pina Colada and the other was a spicy mango one. Both were full of flavour and went down a treat. I opted for one with booze and tried the tropical one with Lime and Lychee. Again, full of flavour. Some of the best cocktails (And mocktails) we've had. Aside from the food, something to note, and perhaps a surprise for some (Don't read this if you want a fun surprise added to your dining) There are robot waiters! (These are in addition to plenty of human ones) I imagine these come out more at busier times but overall we had it serve us a couple of times which was super cool and unique. We both loved this little touch so much and it really added to the experience. Overall, to summarise, great food, great staff, a unique experience, lovely aesthetic. The only things I would change would be the cost (If you don't order from the lunch menu it can get a bit pricey) and maybe a couple more drinks on the lunch menu as a couple more options wouldn't go amiss.

One of the best sushi places I have been in UK! Food is just divine, atmosphere cosy and service beyond 5star! Must have chrispy tuna roll and black dragon roll. Will come back when next in Sheffield!

Ate here recently, I had the garlic beef and katsu chicken which was fantastic! The staff were attentive and the food came quickly. Would definitely come back again

Cannot complain at all. Absolutely adore coming to Tsuki for the baikingu menu, sampling all it has to offer. Great chic look at the restaurant and swift service.

I would give 4.5 star if I could. It was my second time after a year. Compared to last year, I felt that the menu wasn't as good. Some dishes that were included to baikingu menu now cost extra. But it is still a great value. We had lunch time baikingu. We felt so full afterwards! There are some dishes that was a bit strange (use of wasabi sauce on takoyaki, for example), and some orders were wrong. Also there is a menu with soba and yet no choice of soba (it says soba/udon and yet you could only choose between egg noodle, rice noodle and udon). Hence my rating. If I'm very picky about it, nori on hand roll sushi was bit difficult to bite off. I would definitely recommend sushi. We had a lot of nigiri (maguro, suzuki, mackerel, amaebi, prawn, flamed ones, etc) and they are really good!!!

Having been here twice, I can confidently say that TSUKI is a great place to eat if you enjoy Japanese and Korean cuisine. Portions are fairly large, prices are reasonable and the food always hits the spot. The cocktails are also masterful and very beautifully presented. If I had to recommend dishes I'd say the Katsu chicken, Spicy dragon roll, Wagyu, Salmon Teppanyaki and Gyu Tataki were major hits for me. All the sushi rolls are good, can't chose a true favourite. The cat robots thoroughly amused me as well, a very cute and high tech addition, complementing the futuristic tablet ordering style and décor. The music was fitting as well, they played TWICE at one point which made me happy, as a fan. The hostess' and waiters were all super presentable and polite, attentive without being overbearing. The open kitchen is cool as well, you can see the food is clearly made fresh, never a bad thing to see. - Fraxine.

Went in July when they had the 50% off until 5pm. Sushi was 10/10, possibly the best in Sheffield. The chicken yaki soba also had great flavour. Could maybe do with a better drink menu in regards to non alcoholic drinks. All the staff serving were super sweet. Love the little robot that brings out the food, so cute and unique! Also very pretty, great to take pictures. Will be back if they have more great offers on!

Amazing place, great food Professional and friendly staff.

I had an extraordinary dining experience at this restaurant for the first time. The warm reception, exceptional service with great attention, and willingness to accommodate were outstanding. Special thanks to Michelle and Renay for exceeding expectations and making my fiancé’s birthday truly unforgettable. A definite 5-star rating! Looking forward to going back and recommending it to all my friends.

Fancy looking decoration, interesting options on an all you can eat menu (the option we tried). Reasonable quality food. Worth a visit if you haven't yet done so.

Visited yesterday for my birthday and had such a good time. We tried so many different dishes, all tasted great and were really good quality. It was a lunch time so a lot quieter than usual but the service was great nonetheless. Highly recommend if you want to try sushi but not sure where to start, there’s also loads of vegetarian options too, cucumber, avocado, sweet potato etc.

Our bill came to £150. This food doesn't warrant the price at all. Its all you can eat but there is a separate menu for the good stuff. Won't be going back.

All the items on the menu were Yummy. We'd be stoked if you were to open a branch here in Lincoln as we have to travel far to visit? Hurry now ... perhaps, Tsuki Restaurant & Bar in Lincoln City. Thank the chefs, staff and management.

Amazing. Nothing else to say except absolutely fantastic

Absolutely fantastic bottomless brunch. Every item of food was beautiful and perfectly presented. Drinks were plentiful with a great choice of alcoholic and non alcoholic options. Service was wonderful too. Couldn't fault anything.

Food was good - nice and fresh with good flavours. Some of the food was just ok but the majority of what we had was great. Service was fast but not fast enough to keep up with the food orders every 15 minutes and a couple of things never turned up, but we left with full bellies so no real complaint to be honest. Atmosphere was good - very busy but it was quite loud as a result. Again, no real complaint here but if you want a quiet meal, book an earlier time where it's not as busy (we booked a 7pm table).

Food is ok. Service was fab. Nice staff and cool atmosphere.

Excellent restaurant. Lovely decor and great service with good food.

Amazing food. Absolutely a-maze-zing!

Excellent place! A bit on the expensive side though. I feel like there should be an option to buy less sushi for a smaller price.

It was a good dining experience, and the food was great. However, anyone who dines must double-check what everyone has ordered before submitting the order through the smart tab. We accidentally ordered a couple of extra items and didn't realise this mistake until the food came. One of them was a very expensive wagyu sushi... Wagyu sushi was great regardless, although it went over the budget significantly.

Food was extremely underwhelming. The meat was over cooked at chewy. Really not worth the money. Better off going to sushimania. Really expensive for what it is.

Always love this place go often and also get delivers each month 5 star can’t beat it My family all enjoy it and it’s great value for money

Was going to book a table on the recommendation of a friend, but having checked the menus, there doesn't seem to be any system to which items are marked vegan and which are not. Some pages have dishes that are clearly marked vegan and other sections (such as salads🙄) do not have anything to offer, apparently. How steamed rice is not marked vegan when other dishes marked vegan contain steamed rice, I don't know. Please do better. Your restaurant looks lovely.

We took my 9 yr old son here for the first time and he absolutely loved it! We ate from the all you can eat menu and it is well worth it. The sushi was great quality and a nice wide variety of dishes are available. If you like your cocktails strong, then this is the place for you. I can also recommend their lychee ice cream, very nice.

Great food, consistent, fresh, beautifully cooked. Will be back!

Had a semi-buffet style brunch where you can order 10 pieces every 15 minutes. Unfortunately, it was very easy to spot their effort to cut cost from the dishes. Service and the place itself were great.

Amazing place to have sushi - just beware of the prices. There are two options to eat, the a la carte menu and the buffet. Between the two, the buffet is definitely the most enjoyable, albeit significantly more expensive (I spent around 24£ on the a la carte whereas the buffet is 39.99£). The waiting staff are amazing and the food is impeccable. A nice addition are the little robots going around serving food!

Excellent food and service. Well worth a visit.

The food was absolutely amazing. We all throroughly enjoyed this experience. The staff were very catering when we wanted to order from different menus.

This place is absolutely phenomenal The food is so nice, it's quick aswell. The waiting time between orders is brilliant, you're not rushing everything down. The photos show just how great it is. The staff are lovely. They even have a robot that takes the plates away it's like the future!!! Only slight thing I will say, I didn't enjoy the ramen. Apart from that everything else was brilliant.

Got this as a takeaway. I thought I liked Sushi before this, boy was I wrong. The seaweed is chewy and flavourful, vegetables are fresh and crunchy, and overall amazing flavours. Highly recommend, Vegetarian friendly too:)

The small tapas plates are brilliant, it lets you try lots of new dishes to share without the worry of wasting lots of food if you don't like some of them. Definitely try the plum sake (hot) too.

Just a nice evening. The food was good, not out of this world, but we were on the baikingu all you can eat menu. Service was polite, but I had to ask for wasabi and pickle ginger. It's a sushi restaurant. I expect it to come with the sushi? The venue and decor make for a nice eating experience. Unfortunately, for a Saturday night, the place was only at 40% capacity, which left it feeling flat and missing a buzz.

Excellent food, and a very nice environment. I think my main issue is that after ordering an unlimited brunch discovering so many things are unavailable. No bottled beer in stock, none of the included ice-cream, and several other items.

The least authentic Japanese food I’ve ever tasted. The wrong type of rice (should be sticky short grain sushi rice for a donburi bowl - this looked like steamed basmati that fell apart on my chopsticks) topped with wilted rocket (?) and cherry tomatoes. The veg tempura batter tasted like the oil it was fried in wasn’t fresh. With the lunchtime set menu, no option for green tea, only beer or fizzy drinks. Staff were friendly but my (tiny) miso aubergine starter (looked like a quarter of an aubergine, which cost pennies) arrived after my main. Save your money and try the VASTLY superior and authentic donburi bowls, bentos and much more at the excellent Let’s Sushi on Division St!

Great food and dining experience 👌

First time with a group of work colleagues, for their birthdays. The restaurant is really beautiful and fancy, and I love how authentic it looked with the decor and the lighting. 5 of decided to go for an all you can eat, whilst the rest of my colleagues went for A La Carte. The staff were very nice and polite, and explained the process to us if we need to put our order in! The chicken dishes are halal, which was a plus for me. The food was delicious and very filling and tasty. I had some Japanese dishes I never tried before, including such as the Takoyaki as an example. They had a selection of awesome drinks and whilst I don’t drink, I chose Asahi 0.0% beer. I thought that I’d be good and not let the sugar levels in me build up but gave in after having other sugary during the day. Overall, it was a fantastic experience, I loved it, and I’m actually going to come back at some point in the year for lunch. Everything was a 10/10, no faults or flaws!

Wow I really enjoyed my experience here.

This is a difficult place to rate. My wife and I went for a birthday treat stroke date night. Service: We found the electronic service to be very effective and she enjoyed not having to call a waiter very much. I found it a little annoying because I kept removing items from my order by mistake, and not having the chance to interact with the servers gave it something of a detached feel which, in my opinion, detracted from the atmosphere. Over all, I think the service is exactly as you want, or not at all as you want based on your wants from a restaurant staff, try it for yourself and decide. Atmosphere: We went late on a Thursday so it wasn't the busiest time or the busiest time. The area was rather pretty and I felt nicely isolated from other diners so we had a very nice time. The unfortunate aspect is the bench/sofas (?) by the window were very uncomfortable, even with the provided pillows. Food: This is really where the evening was set back. We found that many dishes tried to skimp on the focus of the dish. For example I had some Bao Buns, but the filling was mostly salad mix and only a very tiny amount of the filling, so was largely flavourless. My wife had a sushi roll with tuna in and we were able to note that the tuna had turned. And a beef dish I ordered was so chewy I was unable to actually eat it and had to secret my mouthful into a napkin. Our opinion is that you can make a nicer sushi roll at home with a rice cooker and the instructions on the back of a tesco Sushi Rice packet. Which is regrettable.

Food was great, portion sizes were lovely and allergy information was easy to access. Tablet was a little unintuitive to order with and kept having issues with removing items from our order before we could send it through. Food arrived quickly and the ambience was great

The price is reasonable and the taste is delicious, but the rice portion is too much, and more variety of sushi would be better

Best place I've eaten bottomless brunch. Quality food & drinks, great service & value for money. Visited twice & will most definitely be back again. Can't recommend this place enough for anyone who likes Japanese cuisine.

What a great place. We had the all you can eat. Food is so delicious and plenty of choice.

We had unlimited diner in Tsui today . Apart of the nice environment , I would rate the food and service need load improvement. The sushi and sashimi got washing liquid smell, my girl and I got stomach after dinner . Besides that, the food portion were very small and limited order quantities. The rice of sushi and rolls were loose….. No server clean up table , overlap plates were fully occupied on the table. Not recommended this restaurant.

We visited yesterday to celebrate a birthday, we had looked at the reviews before and I have to say I’m disappointed by our visit. We had booked for the buffet and upgraded to premium cocktails, we were shown to our table and instructed how to use the ordering system. We ordered one drink each and the tablet told us to wait before we could order meals, we queried this and was told this is correct. We waited 15 minutes, asked another waitress who said no it’s wrong and overrided the tablet. The lamb cutlets were tough and couldn’t even eat the beef skewer as it was tough and had to send it back. When food did arrive you would get a single gyoza for 2 people, the same with the teriyaki beef skewer singular . The menu looked so exciting and we were eager to try new dishes but what we actually got was in all honesty poor in terms of quality and quantity . The wait times were really long for food and drink despite the restaurant only having 4 other tables with guests. I have to say we were really looking forward to trying this place as a birthday treat, but we were left disappointed and underwhelmed.

Highly Recommended!!! Friendly staff, great ambience and delicious food. Really enjoyed ❤️

Best sushi I've had in ages. So many excellent options on the menu - would definitely recommend the all you can eat menu. Salt and pepper chicken pieces were amazing, and so was the garlic steak. Fresh sushi, nice staff.

Wow I really enjoyed my experience here. I had the unlimited brunch menu on Sunday afternoon which cost 28.99. They really offer a great deal here, you can order 4 items from the food menu every 15 minutes. And initially I thought that's not enough food, but once you get the rice and the protein you start filling up. The timing actually works well so you don't get too full too quickly. I had about 12 or 13 food dishes and I was so stuffed. They also have robots which help bring your food to you. Everything is modern and ordering is done through an app device They give you. For me the white Russian cocktail was probably the best I've ever had, they made it so well with the cream and ice cube. Service was great, with the servers routinely taking away and clutter from your table so you can get more food! Drinks are not included in the buffet menu. You can choose a selection of sushis, side dishes and hot meals as well as a few selection of ice creams

Amazing food, loved the ambience and everything was spot on. Will definitely be back!

A very nice clean place with great service. The food was sugary, potions were very small and we opted for buffet and we were told we order every 15 minutes for two hours which was new to us.

After the Deliveroo guy, well let’s be generous, “failed to deliver” the majority of our order and then turned his phone off hoping we’d give up, Tsuki were outstanding. They sorted it out, made sure we had our food, and could not have been more helpful. The food was excellent! Top marks to Tsuki. Fabulous service.

The restaurant is well placed, easy to find, no need to drive. It's neat inside, the tables are clean and the service is quick and nice. A big minus for the bathrooms, unfortunately both the women's and men's bathrooms were neglected, the floors and doors were sticky, and after use i dont really want touch something else, really bothered me. The food looks really nice in the photos, although many of the menus look completely different! I ordered ramen with mushrooms, the ramen didn't taste like ramen, and there were mushrooms in the main soup, and maybe two moons of mushrooms, and it was small. The sushi was warm and sticky and did not taste fresh. Sashimi was served without ice and room temperature. A lot of the stuff was just not that good quality. But the sweet dishes are good.

We had all you can eat here, most of the foods are great quality, a bit over priced consider you need to wait for 15 mins per round to order the foods, and 4 dishes per person. This restaurant is similar to "Sakura", another Japanese all you can eat in Manchester. The quality of the food here is pretty good, slightly better than Sakura. Grilled foods have very nice grill flavor, and stir fried foods have nice wok flavor as well. Sushi are tasty, can taste the ingredients are fresh. I wouldn't recommend: - Ramen (taste plain and not authentic at all) - Bao bun (no one grilled the bao bun in Panini machine... The bao bun, the bun itself should be fluffy). Another down part: Wouldn't recommend to come if you have any plan made later as the place only let you order 4 dishes per person every 15mins. We visited around 4:30 pm on the day and had plan at 6pm, when we know we need to wait 15 mins to order next round, it was a bit rush to us and there were some foods we didn't get to try. Some portions are small, so if you unfortunately order 4 small portions, then you definitely need to wait a bit before you can place your next round order. Staff were super friendly and nice. Per person is about £38 for dinner price.

Went for the all you can eat buffet, I really enjoyed the food! The takaoyaki was delicious and so were the spare ribs. Perfect portion sizes for an all you can eat, the smaller plates allow you to try more variety. Super speedy service, they did forget on of my orders but I just re-ordered it after so it was so big deal. Would go again!

It's a bit cool so wear a sweater

Wonderful staff...food is fantastic fresh tasty....my daughter's 11 and they had the robot sing happy birthday. Thank you so much

Food was so bad i wouldn't feed my worst enemies with it

CUSTOMER SERVICE. AVOID IF YOU ARE VEGAN, VEGETARIAN OR HAVE AN ALLERGY I was assured on the phone that there were vegan and vegetarian options available. However, on arrival I was informed that all the food is cooked together. All the deep fried and stir fried items are cooked in the same oil as the meat and fish so the food is not vegan or vegetarian at all. When I informed them it says vegan on the website I was told they need to change it as they only have one fryer. I asked if my sushi could be done separately and they said it is no garuntee that it won't have fish or meat in it. I agreed to try only the sushi as non of the other food would be vegan. I was then told I could order 2 dishes every 15 minutes not the 5 as advertised. The restaurant was empty and I know why! Rude staff & not allergy aware at all! AVOID AT ALL COSTS!

The food is completely disgusting, the raw salmon is grey, the advacado was brown and the rice were like plastic pellets. Avoid at all cost

We came for a Friday night meal, the service was friendly but the food was the worst Japanese I’ve ever had. We ordered the vegetable gyozas which were mushy, the fillet steak which wasn’t a fillet and was very fatty, the wagyu sushi which was one of the worst things I’ve eaten, the mushroom noodles which were actually decent, the bao buns which were flat and hard, we were really disappointed and wouldn't choose to eat here again. The atmosphere wasn’t that of a nice restaurant more like a fast food place meets restaurant which from the instagram wasn’t what we were expecting, maybe we had too high expectations for the atmosphere, could have overseen this if the food was good but unfortunately it was really bad.

Nice atmosphere, friendly staff & food tastes really nice, however the food was a little cold. Tablet was a little frustrating, it kept increasing the order, so had to keep checking before pressing order. Would rather have the option to use a menu & order with a person.

Incredible food, great service. A couple of minor hiccups with a couple of dishes being sent more than we ordered and my cucumber maki's nori was soggy and inedible. But for one issue across 50 or so dishes, i would say it was fantastic. We even had food served by a robot cat which was entertaining! The chicken Katsu was stand out. Very crunchy yet tender. Is a must order!

Quite overpriced for the quality and quantity. Tablet ordering system is a great idea, but not sure how an automated system loses orders. Service suffers as a result. Disappointing as takeaway was great

This place is great, authentic sushi and very good quality. Their unlimited menu is amazing, but the service could be improved. I have been there with just my husband and with a group of 4 of us. When we went as a group of 4, we only had one pad to order and it felt like the entire time we were clock watching to order our next items. Also with 4 people it means each round is 16 dishes and that takes time to order. We also kept missing dishes or getting dishes we did not think were right, but with a 2 hours time limit it felt rushed and not enjoyable. I think they need to rethink their tablet ordering system and perhaps make it so that a group of 4 gets 2 tablets, and a group of 6 gets 3 and so on because then it allows the quests to have time to order and it does not hold up more experienced sushi eaters with less experienced. But by allowing 2 people to order per tablet then a group of 4 can order dishes and not feel like they need to rush so others in the group can order what they want. Furthermore I think they need a better system for waiters to bring food, waiters should have sections and parties should be placed in sections accordingly to make sure no waiter has too many people at a given time.

Love love love this place! The food was amazing! All the team were really friendly. Have already planned future visits!

£29.95 for all you can eat, you order 4 dishes a time every fifteen minutes and it arrives once made. Zero complaints.

Nice food... Very good service!!!

Love this place! It’s great value and the food is really nice. Innovative way to order and the robot waiters are fantastic. Lost a star for atmosphere as it was cold in the restaurant when we went last time.

The food is fresh and customer service is well.

Lovely decor and tasty food although not very authentic. We chose al a carte menu and there was an offer for free hot appetiser with 1 main. We placed our order on tablet and total bill came to around 50£ (it showed up on screen when we requested the bill). The waitress came to us with a printed bill of 66£. She insisted this is correct as offer only works if you choose special menu section on the tablet therefore it was not recognised by the system. We couldn’t go back to show the bill we saw as she already printed it and brought to us. The offer was clearly recognised by the system but somehow not by her. There was no way to explain this as she was very persistent that the bill she brought was correct. It ruined our experience which could have been amazing! I feel lied to and will definitely not return.

Great service. Amazing food. Best bit was being served by a robot cat!

Some dishes are really nice, (particularly fresh fish & seafood). The battered dishes (Salt & Pepper chicken, Korean chicken) were really dry and very average. Sushi was nice but can't say I have it a lot, so I don't have much to compare it to. Staff were very friendly and helpful. The restaurant was really clean with staff cleaning tables straight away. The restaurant was freezing, which then resulted in food being cold and having to dine with coats on. Overall, it's a very average restaurant and the prices are quite high for average.

Food was nice but absolutely FREEZING! So cold everyone including ourselves were sat in coats eating their meals. Ruined the whole night

Disappointed with the food, bland taste which you can get pretty much any fast food Japanese place, staff argumentative and not friendly at all

We had gift vouchers given us as a birthday gift for the Baikingu (all you can eat buffet). we had a fabulous night midweek, which was not too busy for us. The only negative for us as young 60+ year olds, was that the retaurant was cold, we visited on a cold evening in January and it seemed to us that they had the AC on, so we wore coats! The food and service was excellent and it was a great experience. Loved the little robot that delivered some of our dishes 😊

First visit but will definitely visit again. Had the all you can eat £42 each, but was never over faced as you can only order 4 items every 15 min on the tablet. Never had a bad dish all night.

Really cool place to have dinner, the service was good and a detailed explanation of how the service works in the restaurant. Everything is ordered on an iPad which is fine - make sure not to order what someone else on your table is ordering as it’s more ideal to share. It’s kind of like tapas but the food is great.

Never had japanese food before, so I've nothing to compare it to. But I did enjoy it so very much😊😊😊

Such a lovely place, friendly staff, quick service, amazing food! <3

Chicken Katsu was cold, we had a range of things and left 80% of the food… Following really bad diarrhoea like through a eye of a needle

My personal opinion, that our experience would be better if they have a better booking system or manual arrangement. The system was not helpful if you are visiting in group and from far.