Based on 319 opinions finded in 2 websites
Based on 319 opinions finded in 2 websites
Nº 435 in 641 in Waltham Forest
Nº 5 of 7 Thai in Waltham Forest
Opinions
Food was great i have been many times, fresh , and a great customer service, hot and consistent quality, would recommend.
Multi-Trade M . 2023-05-01
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The food was ordered for delivery it came promptly but the oxtail and jerk chicken we found to be tough and fatty. We will not be ordering again unfortunately. Did not enjoy the meal at all.
David B . 2021-05-01
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Pedí de aquí y se me olvidó mi macarrones con queso, el plátano estaba crudo, el arroz y los guisantes se quemaron y pegaron. .
misshonest . 2020-05-10
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Buena comida. Gran personal ¡Servicio rapido! ¡Y tienen una máquina de tarjetas! No puedo pedir más. Tuve el bistec a la pimienta, plato encantador!
Melvin M . 2019-11-20
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NUNCA contestan el teléfono. . Les pedí varias veces (Uber come) y les informé que no tienen refrescos en el menú como sprite, KA ect y prometieron arreglarlo pero no lo hicieron. . Olvidan poner en tu pedido los artículos que hayas pagado. Harto de ellos
Bri R . 2019-06-24
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I didnt get the plantain or the plain rice I ordered with my meals..I was very dissatisfied..
jacquie . 2019-04-23
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The only problem i had was that they forgot one order which the colsaw.
Monique . 2019-03-31
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I was disappointed by the food and service. The cash machine was not working when we vusited. There is another carribean place nearby that us much better
ReviewByNaz . 2019-03-17
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Nothing really redeemable about this meal. Festival was hard. Plantain was rubber. Fritter was oily and bland. All food was near cold when it arrived. Nothing was wrapped properly so juices from vegetables poured everywhere and into everything. Didn't even get all the food I had ordered or offered an alternative. Just got my change back. Probably the worst meal since using the just eat app. I've ordered from here before and it's been decent. I think this was the last time.
Sanchez . 2019-03-12
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No bit upset really twice the food has been poor the food was always good but not for me no more I basically was served a portion of curry fat & bone sad been using them fot years
lennox . 2019-03-03
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Drive past this place quite often on way home from work, noticed it the other night as they have a new sign that caught my eye :)! So i decided to pop in for a takeaway, food was really nice, portions are good and reasonably priced too I will be returning!
MichealhJordan . 2019-02-11
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This food was disgusting i ordered curry goat which was just fatty and the chicken was dry and pink also dumplings were dry! Had 2 spoonfuls and threw it away. The food was not fresh at all. What a waste of money.
Alss . 2019-02-02
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I ordered plain rice which was covered in vegetables and was hard and stuck together. It was disgusting. The curry goat was not what I expected either as it was in 5 large chunks with barely any meat. Did not taste like curry coat to me.
Leanta . 2019-01-27
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This place is usually quiet but it always manages to look lovely and inviting. So I went along with hubby and we had a delicious meal. I can't understand why it is so quiet?
. 2019-01-09
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Website should update when items are sold out. Slow collection service
Sherelle . 2018-10-23
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Service a little slow paced. However, the food is well seasoned and has authentic Jamaican taste. Reasonably priced and good portions. Small seating area so better to take out. I am now a return customer.
griffilino . 2018-07-21
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Always a great eat. we’ve tried several others but no one cuts it like Tropical Spice. 3rd time ordering a meal in as many weeks. well done all involved. Top Class.
Richard . 2018-06-21
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when the food was ordered we was told 9:10 still hasn’t turned up by 9:30 when we called we was told that the delivery driver isn’t coming but he ordered was still taken, not happy at all I’m very disappointed
Amber . 2018-05-17
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Food is ever authenic, and taste. Love the Ackerman and Salt Fish. Meal deals are brilliant and great value for money😉
sharronleestewart . 2018-05-10
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Flavour filled food! Good customer service, called us when ordered items weren't available and offered substitutes. Definitely ordering again for the other food items.
Loy . 2018-04-29
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Its like home cooked food, tasty, fresh, well seasoned sufficiently portioned. very impressed.
Claudette . 2018-04-27
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Di curry chicken did sweet!!! mutton so so but I’d order again.. Good portions. however, I was unsure about the olives in the salad though.. nothing Jamaican about olives..
Leon . 2018-04-20
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Food arrived still warm so that was good. Ackee and saltfish was very tasty. Hard food was ok. Was boiled plantin I think not boiled banana. I only like plantain fried. Would have preferred boiled green banana. The stew chicken and rice & peas was lovely. The meat fell off the bone and you got quite a lot. Could have done with a bigger portion of coleslaw. But all in all the food was good. I would most definitely order from here again.
Candice . 2018-04-15
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are u going to deliver anytime soon?
Stuey . 2018-04-02
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twice as nice. always enjoy the food
Sharon . 2018-03-30
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good food and tasty thank you
Sharon . 2018-03-19
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Absolutely love the food and portions. The fruit punch is amazing!!!
Jennifer . 2018-03-18
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Ordered twice now, might order tomorrow again. I really love their food and service!
Chuka . 2018-03-17
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Appalled with the service. Over an hour late. I’m gluten intolerant and called the restaurant before ordering and got a phone call during the time the order was supposed to have already been delivered saying that the food I ordered couldn’t be served as it had gravy, so I asked them if they could take the gravy off the sauce and the lady agreed. I ended up having dry chicken and rice. Not ordering off this restaurant again and wouldn’t recommend to anyone.
maria . 2018-02-26
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food came cold, waited 2 hours 20 mins for food wasn’t even nice rice was hard. called the restaurant and the lady was so rude I would recommend you to stay away from this restaurant.
Amy . 2018-02-25
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Always get food from here. However tonight was disgusting. The rise was burnt. The plantain was as hard as a rock and covered in sauce probably to hide the fact they were so stale! The chicken was watery and hardly any meat in the portions. So disappointed.
joey . 2018-02-09
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Best stew chicken I’ve ever eaten
Mia . 2018-01-27
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The restaurant called 10 mins after i ordered, to say curry goat had finished and that i could choose something else, which i didn’t want to do. She seemed irritated that i asked for this, to be deducted from the overall bill! The driver who delivered the food was nice, but didn’t apologise for being late. Although he did provide the refund for the missing items, which i later realised also included the plantain. To add insult the food lacked any flavour! The soup was really salty and was mainly vegetables! The oxtail was made up of mainly bones and lacked any taste. I ordered a Large and it seemed like a small, the containers were also leaking. Won’t be ordering from them again!
clarissa . 2018-01-27
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GOOD FOOD BUT I DONT UNDERSTAND HOW IT CAN TAKE SO LONG TO DELIVER TO SOMEONE WHO LIVES 5 MINUTES DOWN THE ROAD.. YOUR DELIVERY DRIVER IS A CLOWN
Nadeem . 2018-01-26
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The food was really nice but it was over 1 hour and a half late we kept calling the restaurant and the woman on the phone was really nice. When we finally got the food there was no apology from the driver we gave him the full money but when we got are food there was two things missing so we called the restaurant and the women said she told the driver to refund us but we had no knowledge of that the women apologised and said the driver would be back to give us the money whitch was fine but was really annoyed he tried to take are money. When he finally come back there was no apology whitch was quite rude, I actually liked the food but was in such a bad mood I didn’t enjoy it. Would have ordered again but due to what happened I will not be coming back, please think about the drivers your getting to deliver peoples food. Thank you to the really nice woman on the phone.
Megan . 2018-01-22
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Just Eat said the delivery time would be 8:45, the restaurant changed it to 8:55 when accepting the order and it arrived at 8:57 so not bad. I didn't get the soup or peanut porridge I ordered, totalling £5, but the delivery driver gave me a refund of £8! I ordered small portions but they were enormous. Christ knows how big the large ones are! And no wonder this country has an obesity crisis.
James . 2018-01-06
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Great 👍🏾 Gutted no carrot juice 🙁
Maria . 2017-12-29
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Best West Indian I have had in the area for a very long time. I will recommend this place.
Dawn . 2017-12-16
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It was not nice at all I have never had nothing that taste so rank in all my life
kerry . 2017-12-11
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Nice tasting food but no very spicy.
jodie . 2017-12-07
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Long wait for delivery... but when I called restaurant the lady on the phone was really lovely and told me they're quite busy so I completely understood that. Food was really nice. Would definitely recommend and also would definitely order from here again. Thank you.👍
Jessica . 2017-12-03
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They forgot one of my ordered items, but still charged me full price, the food was ok but not great, the festivals were hard & the patties were clearly defrosted or reheated.
rasaki . 2017-12-03
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Although the food is good sorry 2 hrs delivery unacceptable. In that time you can cook a good meal....When I called up to find out when my food was it sounded like I had woken up the person on the end of the phone up from a deep sleep.
Miles . 2017-10-29
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Although the food is good sorry 2 hrs delivery unacceptable. In that time you can cook a good meal....When I called up to find out when my food was it sounded like I had woken up the person on the end of the phone up from a deep sleep.
Miles . 2017-10-29
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The restaurant forgot one of the items we ordered. Upon calling to notify them of the issue we were told we would get a refund, however we failed to hear back from them.
O´Brian . 2017-10-22
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The restaurant forgot one of the items we ordered. Upon calling to notify them of the issue we were told we would get a refund, however we failed to hear back from them.
O´Brian . 2017-10-21
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Food was absolutely delicious and the portions are extremely generous. New go to Caribbean restaurant 5 stars
Michelle . 2017-10-07
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Food was absolutely delicious and the portions are extremely generous. New go to Caribbean restaurant 5 stars
Michelle . 2017-10-05
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Very nice lady and the food was nice
Anisha . 2017-09-26
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Very nice lady and the food was nice
Anisha . 2017-09-26
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Food arrived an hour before the time we asked. Food was dry and obviously reheated.
Jordan . 2017-09-19
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Food arrived an hour before the time we asked. Food was dry and obviously reheated.
Jordan . 2017-09-19
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Food was nice. Although you get small portion of chicken and lots of rice. Delivery took forever to come even with the extra 15 minutes. 15 minutes late I called them and was told the driver was in his way and how it's raining so will slow delivery time. 20 minutes later still nothing so called back to be told driver will be 5 minutes 15 minutes later it turns up and instead of the dumplings I ordered they gave me festival because they had ran out. Why they didn't tell me on the phone or even call me before sending the order out I don't know! Poor customer service and poor delivery time but other than that the food was nice.
laura . 2017-09-19
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I made my order paid upfront. Then about 15mins later my order was declined not sure why?? How can I rate when I did not recieve anything
Karen . 2017-09-12
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I made my order paid upfront. Then about 15mins later my order was declined not sure why?? How can I rate when I did not recieve anything
Karen . 2017-09-11
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Delivery arrived over 1 hour late and missing items
Jerusha . 2017-09-04
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Delivery arrived over 1 hour late and missing items
Jerusha . 2017-09-03
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It took 1h 40min to deliver a soup within 2mile radius!!! I would have managed to cook soup myself within this time! Soup is tasty but too salty for me. But the delivery time! Obviously will not order again!
Ksenia . 2017-09-03
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the food did not arrive at all. the delivery time was 16:55 but no one phoned me to tell me my order would not arrive or would be late. I phoned and the person who answered the phone told me at first my order would be 15-20min, it never arrived, I phoned back and they told me i ordered the food late and there is 11 deliveries before me. when I first spoke to them they told me there is only 1 order before mine and then on the second phone call 11. I am hungry and now I have to eat 2 hours late. I am very sad and unhappy.
kimberley . 2017-09-03
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Waited over an hour, called the restaurant to be told it will be 5 mins. Then called back after another 20 mins of still no arrival to then be told the food has not even been dispatched yet. Terrible service and communication. When asking for an answer of the estimated arrival the woman on the phone couldn't give us one and kept saying ermm soon. When the order eventually came after nearly 2 hours wait they didn't even have the correct order. Do not waste your time
Heather . 2017-09-03
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Food was 25 minutes late and cold. My son's meal was inadequate in portion and flavour. We are now ordering pizza. Disappointed.
sonia . 2017-09-03
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It took 1h 40min to deliver a soup within 2mile radius!!! I would have managed to cook soup myself within this time! Soup is tasty but too salty for me. But the delivery time! Obviously will not order again!
Ksenia . 2017-09-03
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Had to cancel as I preferred food at 7 o'clock and was due at 10 past 8 but still hadn't come by half 9 it was a joke I wouldn't waste my time ordering from here
Ross . 2017-09-03
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the food did not arrive at all. the delivery time was 16:55 but no one phoned me to tell me my order would not arrive or would be late. I phoned and the person who answered the phone told me at first my order would be 15-20min, it never arrived, I phoned back and they told me i ordered the food late and there is 11 deliveries before me. when I first spoke to them they told me there is only 1 order before mine and then on the second phone call 11. I am hungry and now I have to eat 2 hours late. I am very sad and unhappy.
Kimberley . 2017-09-03
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Had to cancel as I preferred food at 7 o'clock and was due at 10 past 8 but still hadn't come by half 9 it was a joke I wouldn't waste my time ordering from here
Ross . 2017-09-03
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Waited over an hour, called the restaurant to be told it will be 5 mins. Then called back after another 20 mins of still no arrival to then be told the food has not even been dispatched yet. Terrible service and communication. When asking for an answer of the estimated arrival the woman on the phone couldn't give us one and kept saying ermm soon. When the order eventually came after nearly 2 hours wait they didn't even have the correct order. Do not waste your time
Heather . 2017-09-03
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Food was 25 minutes late and cold. My son's meal was inadequate in portion and flavour. We are now ordering pizza. Disappointed.
Sonia . 2017-09-03
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Lacked a few things that we wanted, however the food is generally of good quality. Definitely will order again
O´Brian . 2017-08-05
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The food is great unfortunately the service isn't. The food came so late and when it came a meal was missing. I had to walk round there because they were not answering their phone and when I arrived I did not even get an apology. I was fuming.
sian . 2017-08-04
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Nice food, but forgot my portion of platain :-(
Jen . 2017-08-04
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The food is great unfortunately the service isn't. The food came so late and when it came a meal was missing. I had to walk round there because they were not answering their phone and when I arrived I did not even get an apology. I was fuming.
Sian . 2017-08-01
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Nice food, but forgot my portion of platain :-(
Jen . 2017-08-01
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It Was a little late.. how ever it was worth the wait! A1 Food!
Dorian . 2017-07-30
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Oxtail and curry goat is lovely
Natalie . 2017-07-09
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Soup was not the one ordered and all the meals were too salty.
Marlene . 2017-05-26
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Lovely food definitely recommend it
Alice . 2017-04-24
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Regrettably, I am disappointed in tonight's delivery, I didn't receive my two portions of plantain. Surely I can't be charged something I didn't receive. Also I received a Salt Fish Pattie, When I requested for a Chicken one? Lastly, Didn't receive no separate sauce in a container? Normally you guys are on point...
Karina . 2017-03-23
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Portions are small. I ordered a large stew chicken and hardly any chicken. Only a leg and not even half a thigh! Same with the red pea soup. Hardly any meat
Natalie . 2017-03-14
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I'm a local person and I mean local the food was freezing cold and I mean freezing like it wasn't cooked half my order was missing and when they did send it out again they left it on my door step save your money and go somewhere were your food is cooked and hot rip off this place is!!!! NEVER AGAIN
Jade . 2017-03-04
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I made my order with the restaurant via Just Eat and the restaurant confirmed my order. Along with making me aware of the time it would be ready for collection. I arrived at the restaurant to be told that the order I made wasn't available. I also made note in the additional notes area that we do not want any meat but this was completely ignored. This isn't the first time I've experienced this utterly poor service. They previously served me a soup which contained meat in it but lied and said it didn't. This place should be closed down for good. It's an utter disaster. The staff are rude and do not care about the customers health or eating requirements. They just want your money.
Dominic . 2017-01-20
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I did not receive everything I had ordered. My order was delivered to me 2 hours after I had placed the order.
Dee . 2016-12-23
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Fried Chicken was over cooked and salty everything else was great
Charlene . 2016-12-19
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The food always tastes great but as usual, the food was delivered 45mins later than scheduled (despite the restaurant adding 15mins to the delivery time). The person was very apologetic when I called to find out where my food was. I would advise people to order two hours before you expect to eat. Otherwise, the food tasted great as usual. I would reccommend the ackee and saltfish with boiled hard food and the macaroni cheese pie
Rochelle . 2016-12-19
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food is lovely, coleslaw home made, really nice
Selim . 2016-12-16
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Poor customer service , food took almost 1 hour 45 mins even tho I live 15 mins max away . turned up with one of the wrong meals. Had 4 things out of the 7 I ordered Did not solve my issues when I called back . worst cerribean restaurant iv ordered from ever !!! And 1st time iv ever had to write a review to let people know this place is unorganized & slack . really disappointed
Andrine . 2016-12-10
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I love the food. I've ordered many times but I don't believe I have ever received a complete order. As much as I enjoy the food, I must always be prepared to compromise on what I'd actually like to eat because the restaurant is often out of certain foods and drinks. This particular order for instance, I didn't receive rice and peas though they did call and let me know they were out of it before hand, which was nice. I also didn't receive the carrot juice. I'm not sure what it was. May have been Irish moss
Sanchez . 2016-11-27
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Didnt come with the the fish i ordered, didn't even have they decency to call to ask what we'd like as a replacement so we was one meal short. Chicken curry was mainly hard potatoes... two peices of boney nick chicken peices and this was a large meal. Very disappointed
Mrs . 2016-11-26
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Food arrived very very quickly I was very pleased with the service, food tasted great, definitely a favorite to order from in the future
Dean . 2016-11-24
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Very disappointed with the curried goat dumpling. The dumpling tasted really stale which indicates this wasn't fresh. Curried goat filling was nice though, very flavoursome. But y'all let yourselves down big time with the dumpling. Due to be eating the chicken soup soon
Gina . 2016-11-18
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I ordered the chicken soup,as it was delicious before,however,tonight I got two tiny pieces of chicken it what so obviously was redpea (kidney bean) soup.Feeling a little cheated.
Lajuane . 2016-11-06
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Jerk chicken tasted different than usual but no real complaints
Annabel . 2016-11-06
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The delivery arrived early which was great. The food was bland and nothing to write home about, I've definitely had better. There was spinach(???) In the rice and peas which is a new experience. The curried goat was a bland and I couldn't tell by looking what was sauce and what was meat. I had to dig around, and even for goat there seemed to be lots of bones. It was generally an unenthusiastic meal and I ended up throwing half of it away. It seems like they have two chefs. One is brilliant and the other is bad so it seems pot luck what you get. I'll stick to Jerk Hut.
Tamsin . 2016-11-05
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Food was good and portion was good too delivered on time.
Chris . 2016-10-31
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Great service, had everything I ordered and arrived in good time too.
Peter . 2016-10-30
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Took nearly two hours to come. Couldn't get through on the phone for 30 minutes - then it sounded like they'd forgotten about the order. No apology/refund. Food definitely not good enough to wait that long for. Jerk chicken tasted like cheap shop bought sauce and plantain was greasy.
Sarah . 2016-10-21
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I didn't give 6 for service because they had run out of oxtail but everything else was lovely . we always order from Tropical Spice . The food is wonderful.
Leon . 2016-10-13
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i have been throwing up ever since i had the curry goat on saturday....
Gary . 2016-10-08
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My roti was the worst I've ever had bread hard as rocks. Meat inside it was hard I thought it was beef jerky.
Kyle . 2016-09-25
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Found a chicken bone in my 'veggie' meal. Couldn't eat a thing.
Sam . 2016-09-22
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Ordered for the 3rd time, 1st and 2nd food was nice, but just ordered now and oh my god the food was disgusting, it was cold, jerk chicken was cold and hard, rice and pies cold, plaintain not cooked and hard, felt like they gave left overs or food cooking from the morning, i ate a little and through the rest away, i just vomited and have now a stomach upset, i wont be ever ever ordering from here again, seriously nastyyy...
Rizwan . 2016-09-18
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