Based on 1.531 opinions finded in 4 websites
Based on 1.531 opinions finded in 4 websites
Nº 369 in 482 in Chichester
Nº 100 of 133 British in Chichester
Opinions
What a night! Came in for a few drinks on the off as the weather wasn’t great. Kacey saw we didn’t have a table but knew a table was leaving so reserved it off cleaned it down and gave us the table once ready! Could you ask for more? Beer was fresh, atmosphere adrenaline filled (without the party crowd) Thanks Trents! We will be back.
Blair Williams . 2024-11-23
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Served by Sid amazing!! The man needs a pay rise, as he kept me laughing and full of shots
Chris K . 2024-11-23
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Brilliant service by Andy, although a little unfamiliarity with Dubonet
Thomas Ford . 2024-11-23
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Great value 1 night stay at a lovely pub in Chichester. It's a little dated in places so if you're looking for a high end boutique hotel this isn't for you. But if you like comfortable, cosy pubs- you'll love kt.
Vicky B . 2024-11-19
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Window in our room (4) would not close and so made it very noisy especially when the night club finished at 3am. The revellers were home by 4am and the refuse lorry came at 5.30 followed by the delivery vehicles. The staff were all excellent unlike the breakfast.
Graham Hall . 2024-11-16
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Visited with My Husband and was pleasantly surprised, the food was Average typical pub grub but the staff went above and beyond for me. I have severe allergies and one staff member in particular Natasha really looked after me, going though each dish to see what I could have. Thank you for not making me feel like a nuisance, we will definitely be returning in the future !
Emily McMullen . 2024-11-15
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Came in for a few drinks while visiting friends. Nice venue. Served by Jed. Service was great. Will definitely be back.
Phoebe Way . 2024-11-13
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An old review but when i came in with my mother we were tired and needed to eat so we came here, worst choice. We ordered the cheesy chips and they got our order wrong and gave us the added meat one?? We didnt realise until later we had to pay £10 extra pounds ontop of already paying. It was their mistake but in the end had to pay, plus everyone even the manager gives you a weird look and the staff..thanks so much.
Jos Saavedra . 2024-11-13
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Trent’s in Chichester is a fantastic place, it has a welcoming and relaxed atmosphere that makes you feel at home from the moment you walk in. What makes Trent’s stand out is its top-notch service. The staff were friendly, attentive, and clearly cared about making our visit special. They struck the perfect balance between being helpful and giving us space to enjoy our meal/stay. It’s clear the team put a lot of thought and effort into everything they do. I’ll definitely be coming back – highly recommended!
Alison Moody . 2024-11-13
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£17 for a glass of wine and a pint of beer no wonder pubs are struggling won’t going back ….
martin seaman . 2024-11-12
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Stayed here for two nights and had a pleasant time . The hotel/ pub is in the centre of Chichester and a very short walk from the railway station. My room was spacious , clean and comfortable . It was above the pub downstairs and overlooked the street but I never experienced any problem with noise. The bathroom was spacious with a good overhead shower. The cost included a cooked meal which is served in the pub room downstairs. Staff were friendly .
Norma P . 2024-10-20
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Had a lovely meal, spoke to lovely lady called Caroline who works there in kitchen, asked us how meal was, was lovely for staff member to make an effort interacting with us x
Danielle Smedley . 2024-09-13
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Food was very slow comming out of the kitchen, the nachos were like rubber - the chicken in my first chicken burger came out nearly black it had been clooked so long and it was very dry and chewy. The also brought my meal out and informed us that they had forgotten to do my partners meal so it would be a while. The second attempt at my meal came out better but it was very greasy. The highlight of the night was when a talented young lady who worked behind the bar decided to play a nice little tune on the piano but she did inform us that she won't be working there for much longer.
C Rhodes . 2024-09-09
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Great atmosphere, good food. Always made to feel welcome when with my family! Excellent service from Spencer and Mikey 😊
Keith Arnold . 2024-08-30
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We had a voucher so thought we'd grab some lunch whilst in Chichester. Starters spot on. Mains good, very good value for money. Cant fault bar service and table check ins. Will definitely return for a friendly service and value for money.
shazzzie . 2024-08-26
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We entered the pub to order drinks and were told they were unable to serve us at that time (at 10pm) because they were currently in a team meeting. We vere made to feel very uncomfortable waiting for service and decided to leave.
Chris . 2024-08-11
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Booked a lunch on a Saturday. The food was ok, usual pub fare. Minimum amount of chips the bbq sauce on the chicken wasn't very nice and had barely a hint of bbq flavour.The staff were friendly and attentive the pub itself was clean just let down by the overall quality of the food.
Mark . 2024-06-11
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Me and a friend went in and found it pretty good. My burger was nice and my friends sandwich was good but the Coca-Cola was flat but didn't want to spoil my friends treat by complaining 😁
Adam Thompson . 2024-06-11
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Pub lovely. Great staff especially Caroline who went over and above expectations with efficiency. Food great but don't go here if you want a good nights sleep! Way too much street noise up to 3am then at 6.30am the brewery starts rolling out barrels and chatting loudly with landlord. Should have been warned about all this noise and we wouldn't have booked!
Sharon A . 2024-06-01
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The staff were nice enough. The place was clean. Food was ok, unfortunately nothing special. I just don't understand why food is so expensive. We had nachos very nice but not worth £10. Again why £15! Chicken was dry, barbecue sauce didnt taste homemade, oven chips were as expected. Portion size was child like. The whole experience was just ok. No one seems to actually make food unless you really pay big money. Just feel cheated now when I do go out. I suppose eateries are thankful Bookers are round the corner!!
Sue H . 2024-06-01
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I had a lovely time and Spencer was amazing x
Adam Rhodes . 2024-05-24
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Service in this place has been amazing. We've been looked after the moment we stepped in the door. Drink is amazing and so were Spencer, kacey and Tasha
Tim Large . 2024-05-24
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Just home from a 2 night stay here at Trent’s . Great location and great stay . Clean and staff very helpful and accommodating . Special shout out to Angela who made sure we had everything we needed, was kind , a pleasure to talk too and very complimentary. Will certainly stay here again next time we are visiting friends again x
Amanda D . 2024-05-20
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Great pub, great atmosphere, love the garden! Staff always super friendly, especially Freya! Love that they have a dog station with treats and water for them, and even have a doggy menu! Such a lovely pub, atmosphere, service and food is amazing :)
Cody Preston . 2024-05-05
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Had a great evening here on Friday. Lovely service from all the staff and Sarah in particular who was very entertaining and had us in stitches. Tasty food and good value. Thanks to all at Trents!
Pete W . 2024-04-28
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Had a Fantastic evening here a couple of weeks ago ,great food lovely atmosphere. Excellent service by Sarah 🤩 Thank You , will be back !!!!
Tour727255 . 2024-04-27
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Had a fabulous girls night out in Trents. Got chatting to Sarah and she is the best. Very attentive and great laugh. We will be back soon. Thank you 😊
Michaela R . 2024-04-27
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Had such a nice time, food was delicious and Angela was serving us and was so attentive and kind! Me and my husband enjoyed the vibe of the pub a lot
935kieraa . 2024-04-25
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We had a greatnight out the staff are really friendly and we go there for the quiz every Sunday. Especially Sarah , she’s such such a laugh!!
Sam B . 2024-04-24
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Ww had a nice time with great food in Trent's Chichester. Nice place to have good time. Not to mention the staff, Sarah was really helpful with choosing the food. Her energy made our experiance even better🙂
Uros P . 2024-04-23
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Great evening out with friends, good atmosphere, good choice of beers, and drinks, staff very friendly and attentive.
Philip C . 2024-04-23
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I've stayed at this pub a number of times now and it's always my go-to when I need to stay in Chichester. Rooms are very comfy and impeccably clean, all the staff are so lovely and welcoming, and the location is perfect for access to the town centre and train station. As is to be expected from the location, the noise from the pub and street does drift up at night - this has never bothered me as it dies down when I've been going to bed, but worth highlighting if anyone is noise sensitive. Otherwise a great choice to stay in Chichester - I'll be back many more times!
Lizzie Williams . 2024-04-17
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Ange and the team were mega. Outstanding customer service went the extra mile.
Richard Robinson . 2024-04-07
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The service and food were outstanding, and the pub is friendly and warm in atmosphere. We stayed for two nights and the only let down was the fact that the room was very noisy and hot. We were on the street side and even with the windows closed you could hear everything going on in the busy street. We could also hear constant doors banging in the pub which often woke us. The other thing to watch out for is the parking, we had to pay over £40 in parking so bare that in mind when you stay and have a car. Other than that it was well located and again the food and staff were amazing… recommend that the pub get dampers on the doors and give free parking :)
Kate V . 2024-04-06
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Such a lovely place to go with friends or family ! Don’t have to wait long for food which is a bonus. The garden is lovely when the weather is good. The staff are so nice there and make you feel so welcome. Would definitely recommend this place over all others.
amelie stringer . 2024-04-05
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We had been disappointed on arrival Saturday evening that the kitchen closed at 8pm, and hour before we turned up. But, we managed to have early dinner on Easter Monday instead. The food was delicious! Vegan burger was succulent and full of flavour, my friends also thoroughly enjoyed the Mac n Cheese, pulled mushroom, beef burger and sweet potato fries. The staff were helpful and friendly, and the atmosphere is fantastic. We could have easily spent the entire evening there if we hadn't needed to catch trains back home.
Inge M . 2024-04-05
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We love Trent’s, but this one is really for Sarah: Every time we have visited this establishment, Sarah has been absolutely out of this world; Her service and attention to detail is superb. From remembering the little bits that make all the difference, to her attentiveness, she is a true credit to this excellent team. Thank you for always going the extra mile and making us feel so welcome, accommodated, and valued, you are a gem!
Billy Nash . 2024-03-31
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Nice place to stop for a drink.. usual friendly service from Sarah…
Paul James . 2024-03-31
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Great atmosphere, really friendly staff
Tizzie Ball . 2024-03-30
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Been coming here for a while, lovely staff - very friendly. Best place in chi
Polly Eggleton . 2024-03-30
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Service is good, food price to the amount of food you get isn't great.
Gijs Everts . 2024-03-30
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Nice, friendly pub. We came here after a cycle and the food was just what we needed, tasty and filling and we got some lovely hot chocolates. Staff are sweet too
AS . 2024-03-30
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Wasn’t overly impressed with the menu selection and felt that everything was just a bit overpriced. £3.85 for a soft drink is just extortionate in my opinion, no clear kids menu, had to download an app to see it and there were only 2 options available. We left and ate elsewhere.
Nicola Guy . 2024-03-28
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Lovely pub, lovely staff, Dom was speedy, and made us feel so welcome! Thank you Dom!
Grace Crumplin . 2024-03-26
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Service was quick and efficient..staff were amazing especially Dom who recommended a beer for me!! Thank you Dom x
Leslie . 2024-03-26
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Popped in today for a quick drink , was very impressed with the welcome we got from mikey what a lovely lad he is . The pub is very nice and we will definitely return 👍. And you don't get many pubs who do shamrock on Guinness
Deez Dutch . 2024-03-26
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A warm, friendly pub located in the centre of Chichester. The atmosphere was great for a Saturday evening and the food was lovely! Service was fast for both the food and drink. The staff were lovely, I was served by a young scouse man behind the bar. He was friendly, fast and efficient! Will be back again!
Victoria York . 2024-03-24
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Delicious breakfast as a really reasonable price for Chichester. It was cooked perfectly and good portion size. Staff were very friendly and even offered my dog a sausage for his breakfast! Would recommend here and great that they now open in the mornings
worthinggirl02 . 2024-03-24
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Spencer was very sweet to me and knew area very well plus her product knowledge was encouraging
Jackson Stewart . 2024-03-14
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I came into this pub with some friends after spending the day shopping in town, I was greeted by Freya who was very knowledgeable on the types of alcohol served. Had a few drinks and ordered some food, it looked amazing and the karaage chicken was to die for.
Kieran S . 2024-03-11
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I came into this pub with some friends after spending the day shopping in town, I was greeted by Freya who was very knowledgeable on the types of alcohol served. Had a few drinks and ordered some food, it looked amazing and the karaage chicken was to die for.
Kieran Smith . 2024-03-11
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Visited on a Saturday. Had hardly any choices on the menu for food and also no cocktails we wanted either. Service was not great, mistakes made on drinks order. Too expensive for the service and lack of menu options availability
karen lynch . 2024-03-10
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Great pub, very friendly staff. The food is lovely, especially the fish and chips or small plates to share. The garden has heated seating which is a bonus and is dog friendly, even has a great station for them! The hotel rooms are nice and clean, will definitely be back for the quiz on sundays!
Freya Steward . 2024-03-09
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Went in for dinner with a friend, atmosphere was lovely and Kacey behind the bar was very friendly and helpful. Food was great and I will definitely be going back.
Owen Marlow . 2024-03-01
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Popped in to Trent’s for a drinks with friends ,lovely warm welcome ,friendly and helpful staff ,nice atmosphere and will definitely be going back to try the food as the menu looked fabulous
Kerry Hayes . 2024-03-01
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Lovely lunch in Trent’s today. Staff wonderful especially Angela.
Clare Walsh . 2024-02-28
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Had a really lovely visit to his small town centre pub. Has a great team of people working in the bar! The steak pie and mashed potato was excellent. The quiz is the best one in Chichester despite my team not winning
Kell “kellbells7.6” Bells . 2024-02-21
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It was a really lovely atmosphere! Great service, especially from Jed! I Would definitely visit again with my friends!
PAndyP1_2_3 . 2024-02-17
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Odd little place good drinks but the staff were questionable one was worried it was too late for us to come in at 9pm on a Friday night which seemed a bit weird but other than that it’s a good place just not ideal for larger groups
Harry Mason . 2024-02-17
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i had an excellent time at Trent’s, the scouser behind the bar made our night excellent with superb recommendations and the atmosphere was welcoming and friendly :)
Jed Crockett . 2024-02-17
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Good service, stayed in accommodation around 9pm-8am alot of noise from outside, room gets too hot 🔥 at night
John Henry . 2024-02-15
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Order the sticky chicken!!! So good! Sarah was the best. ✨
Katie Webb . 2024-02-11
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Sarah (blonde lady) was amazing!! Couldn't do more for us. The food was good, nice atmosphere, would happily come back
Andy Cullen . 2024-02-10
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Staff were amazing so friendly
John Perry . 2024-02-10
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Really lovely experience at Trent’s. Very welcoming atmosphere and friendly staff. Great selection of drinks and fresh food. The small plates are really great, especially karrage chicken!! Lovely beer garden with heated seating is a great touch. Love that they are dog friendly too! Definitely recommend
worthinggirl02 . 2024-02-05
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We stayed here a few days ago and the rooms were very clean and comortable. Fantastic bartenders served us, who were happy to recommend delicious rums and whiskys. Food was tasty and came out quickly. Can’t complain.
305ashleyr . 2024-02-04
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Popped in for dinner, 1st Feb, a cold evening but a warm welcome from the two staff members working the bar and serving food. I ordered a flat iron steak, cooked exactly as requested, medium rare. My wife chose the cheese & bacon burger, both dinners well presented. We have eaten at Trent’s a number of times previously and we will certainly return. A special mention to Tom, nothing was too much trouble, a small query regarding our order, quickly put right, all done with a smile! See you again soon.
Gary Betteridge . 2024-02-01
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Lovely pub, good beer & friendly staff, just needs a bit more warmth on the cold winter days!!
Geoff Teale . 2024-01-25
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had a lovely Christmas dinner. atmosphere was great the staff where festive and a good time was had by all
Matthew Forbes . 2024-01-19
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Fantastic staff, cheers to Jed! Kind, smiling and so helpful! Apart from Jed, very nice hot chocolate and prosecco! :D
Anna Widlarz . 2024-01-12
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Classic greene king pub. Food could be improved. Staff are friendly. Quiz night is great. Covered outside area is nice.
James Dart . 2024-01-02
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Lovely little place for a drink
Mark Pannell . 2023-12-20
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Came here for a Xmas meal, big group of us so probably not a typical judgment, but! if they can't provide they shouldn't offer. Food came out in dribs and drabs, great serving staff but was rushed off their feet bringing our stuff out, clearing tables on the way back to the kitchen for our next plate. We had a great game wondering who was going to be the next lucky person for food. PULLED TURKEY & SMOKED HAM HOCK PIE Served with buttered mash, garden peas and a rich turkey gravy Nice pie but still waiting for my peas... LEMON TART (VE) Served with fresh raspberries and vegan vanilla ice cream The tart was tart. It would have been nice with the raspberries and cream but I guess they are sat with my peas on the service pass. Thumbs up to the front of house staff. But very disappointing.
Stevie H . 2023-12-04
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Great atmosphere and range of beers.
stephen wilde . 2023-11-28
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Great ales and food friendly staff and dog friendly
Markus Taylor . 2023-11-20
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Very nice pub, clean and tidy. Food was OK. It was ashame the menu was limited with quite a lot not available. Nice location in the heart of the town.
Glen Couchman . 2023-11-19
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Called on this evening with my partner on way back from Fontwell races .Pleasant welcome from behind the bar with the menu well explained .We both had prawn starters followed by a lovely steak pie .Nothing to fault and would definitely would call again if in the area .
John Middleton . 2023-11-19
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We stayed at the Trent by Green King for two nights. We decided to stay there due to the central location to an event we were attending. Both nights were extremely noisy with us getting little to no sleep. The room was extremely hot with no air con just a little fan which made no difference. The hotel is located within the city centre with bars and clubs located on the same street! We asked to move rooms but we were informed non were available. Breakfast the first day was great, plentiful and fast service, so much variety within the continental selection aswell as hot options. Second morning service was much slower and quality was not quite there within the cooked breakfast, which was overcooked in places. Staff within the hotel are very welcoming and friendly. Upon checkout, we were advised to contact Green King Head Office, to which we did but have received no response! If you want a friendly hotel and are not inclined to sleep much, I highly recommend it. If not stay clear!
tanbow . 2023-11-15
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Great place to shop near railway station..plenty of bargains..👌
andrew brown . 2023-11-11
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Just popped in with the family for a warm drink in the evening . Beautiful views
ann addis . 2023-10-31
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Shocking... never go... don't laugh out loud you'll get "removed"!!!
Richard Price-Francis . 2023-10-28
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Unfortunately the young "manager" couldn't share any information about why I wasn't allowed a drink other than he thought I was too loud as I laughed at a joke my friends made. Rather overly woke for me. Won't ve returning, shame the young chap couldn't share any info about how I could evidence I wasn't drunk but merely having a lovely, fun giggle with friends. Bizarre. Don't recommend, awks.
sarahpZ7343XC . 2023-10-27
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It had a good friendly and chilled vibe with very friendly smiley staff! They had a nice option of non-alcoholic drinks available.
Megan S . 2023-10-26
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Had a meal on Monday 23 Oct came very quickly but chips and burger was Luke warm and the burger was red in the middle. Complained and got another meal this time chips were ok but burger was no different. I expected better for the price but was the worst meal I've had in a long time. Will not be returning.
Ken Bradshaw . 2023-10-24
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We had a lovely breakfast cooked by Mikey, and Saskia’s service was welcoming and friendly. Thank you for a lovely meal!
Kacey Crampton . 2023-10-18
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Saturday evening, nice place, very flat beer served, asked too change shrugged shoulders from staff, unfortunately not good as expensive as well, sorry for negative comment, but being polite, I had a negative response....
Rob Castle . 2023-10-16
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Poped into Trent’s in Chichester earlier this evening after having a lovely lunch At the Ivy. We asked for a cocktail only to be told we were to DRUNK TO BE SERVED! not being funny but my friend and I are 60yrs old! And far from drunk! We were waiting for are train to Arundel and had a 20 min wait. I have since called tents and they were completely rude! I am disabled and rarely go out, this has triggered my health and will never go there again
Denise F . 2023-10-01
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I had a wonderful stay at Trents. Trevor was an excellent breakfast host. All staff were great. The room was clean and well appointed.
Stephen J . 2023-09-17
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I’ve been in Trent’s many a time with my mother while out in Chichester for the day, most of the time we’ve been pretty satisfied with food, drink and service. Today however a completely different experience, firstly after finally flagging down a very disinterested bar staff member we were informed that the kitchen was closed as they had run out of food?!?! A little alarming by 2:30pm on a Saturday, we were informed by said team member that if we sat down with our drinks they would be over shortly to update us on when we could order food. A hour later, no word on weather we could order food or not, the staff collated at the bar in a discussion among themselves continuing to be disinterested in their actual job & a chef that had completely disappeared from the gantry? We only wanted to order 2x Cheese & Bacon Burgers. How difficult could it be? Communication completely lost between staff and customer, safe to say I’m glad we gave it a miss if this is the quality of service. Shocking!
James P . 2023-09-16
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Lovely food, nice bar team. Clean, tidy setting. We eat and drink here maybe once a week and have always had a great experience
xi012345678 . 2023-09-02
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I’m saddened to say that I’ve been drinking in Trent’s for years. But most recently I’ve had nothing but bad service. Especially by a tall guys, blondish hair and very casual dressed. For the amount I spend on a drink in here I expect to be greated and presented with proper customer service.
A3586UVmeganf . 2023-08-20
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Just back from a fantastic 2 night stay at Trents. All the staff were amazing and so welcoming, the room was very clean and comfortable. Breakfast was excellent. A big thank you to Thom who was an amazing barman and the lovely young blonde waitress (sorry didn't get your name) that served breakfast....Also to the staff that were cleaning the rooms, you were so lovely and attentive. We will definitely be back.
Edmund D . 2023-07-20
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Food was great and there were vegan choices too. Fish and chips were very good. The place wasn't that busy so were surprised the food too so long but we were visiting. Decor is nice and comfortable. Staff were friendly.
majica101 . 2023-07-14
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Went here for the first time last week and definitely going to be back. Staff were absolutely lovely and the atmosphere is spot on.
John S . 2023-05-16
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2 large glasses of 'house' red & pint of Estrella cost £27.40. I expect the 'house' wine to be one of the cheapest but when I queried price I was told they had made the shiraz the 'house' wine. Shiraz was the most expensive on...
roy6662015 . 2023-04-23
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Came in for lunch, staff were very friendly and food was served quickly. Aside from the salad being over drenched in salad dressing, the vegan burger and Mac/cheese were excellent and reasonable priced. Good onion rings too
Thomas S . 2023-04-16
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Popped in here recently for some lunch Large venue which was fairly empty Ordered the burger which arrived quickly Portion of onion rings & fries which accompanied it were on the small side Burger itself was tasty with a tangy chargrilled flavour with a nice...
TheBurgerReviewer . 2023-04-03
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We had a really great food experience at this pub We ordered the 5 starters,chips and salad to share. They were so tasty, plenty for 2 and the service was super quick and very friendly. First time and we are definitely común back
HannahAP . 2023-03-11
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Stayed at Trent's for a two night stay. I rarely write reviews and I'll be careful not to be a keyboard warrior as I know a lot of people only write reviews when they feel they have been hard done by so I'll give you...
Neil D . 2022-12-10
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Spent a night at Trents, booked through Booking.com Staff were all excellent, friendly and courteous. Will served our free breakfast which was lovely, English for myself, vegetarian for my daughter. Bed very comfortable, rooms could do with upgrade but were clean. Will explained a refurb...
Scenic520685 . 2022-11-27
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225 Opinions
The food here is excellent, but the hospitality leaves much to be desired. I met up with friends I hadn’t seen in ages for a nice lunch. We asked if they’d be closing to prepare for dinner, and they assured us that while the kitchen would close, we were welcome to stay for drinks. When I asked again to confirm, the lady replied warmly, “absolutely, you can stay.” However, the bartender’s attitude suggested otherwise; he seemed visibly annoyed that we were still there. Later, as we tried to order more drinks, I noticed him exchanging disapproving glances with an older gentleman who had welcomed us earlier. It was clear they didn’t want us there. If they preferred us to leave, they should have been upfront rather than making us feel unwelcome. It’s a shame because the food was great, but the poor treatment was enough to ruin the experience. I won’t be returning.
922 Opinions
A simply apocalyptic weather evening! A warm welcome and lovely food. Gin cured chalk stream trout rather overpowered by the chili ketchup rather spoiled what would have been a truly lovely starter but herb crusted baked hake utterly delicious. Very much to be recommended.
122 Opinions
Good product, good service, nice helpful peaple, good price .
618 Opinions
We were booked into this room as a gift from a family member. I looked at the website and saw parking was available and they had a late licence. I called before our visit to check parking would be available as it is right in the city centre. I also asked for our room to be away from the noise from the late licence. I was assured by a male member of staff that parking would be available and as our room was at the rear of the hotel we would be ok for the noise. On arrival there was no parking. I had to leave my partner in the car and go into the pub/hotel for advice. It was a tiny reception desk at the end of the bar. I was told to park in the multi storey car park nearby and they would cover the cost in the morning. Not the stress free start we were promised on the website. Apparently they have no way of stopping anyone from using their spaces. The room was dated and cold. There was a portable heater to use which we did. The disposable ear plugs were a worry but I just hoped they were for really light sleepers. On return to the hotel at about 11pm, after a meal the music was loud and it was packed. Its basically a full on nightclub. The noise in the room was horrendous. the music was coming through the walls and the floor. It was gone 3am before the music died down enough to sleep. We were too tired to even attempt breakfast and when I complained about the noise, the lady just said she was told it was busy last night. I was told I had to complain to management via emails to get a refund. When I first complained it was declined because the website states there will be noise. I had to send a further message to underline my situation and complaint. Eventually they agreed and refunded the full amount. Now if you want a room above a nightclub because you are going to the nightclub then this hotel will be perfect as you wont want to sleep before 3am. Any other guests please be aware it is loud and very busy. I must state I am not reviewing the club or pub as I didn't use either. The photos show a tired room and it needs a overhaul. It is great for being right in the city centre. If it wasn't for the parking and the noise it would have been a different review. The 2 stars are for the location and the staff who were very polite.