Treatz in Sheffield

So far we have just oredered and found out that they have illegaly have NO WATER in fact the waiters even have no water that they have to buy their own, then when we asked to speak to the manager, and the waiter said there is not a manager right now! Overall the experience was average, as i found a piece of hair in my food but the interior was beautiful! They were out of stock for more than 1 ice creams.They charge for strawberries that say are free!

STAY AWAY. *** I’m a loyal customer, so much so i’m always posting and sharing and recommending the business, and have also been thanked for it via their own instagram. And on this occasion, i called (as i always do, with the same order) and i ordered 2 cookies and cream milkshakes, bearing in mind my order is always the same, 2 cookies and cream milkshakes. I went in to pay and collect my order and noticed it to be much higher than usual and so when i got back to the car to check, i had two sundaes?? I called and was treated with utter disrespect, he continued to deny his mistake and spoke to me in such an unprofessional and inappropriate manner. He then cut the phone on me and so i went in and was told he wasn’t going to change his stance and that i was wasting my time. I have never been spoken with such rudeness and that too by a manager, you would think he would have some respect for the people who are regular customers. If they treat regular customers like this, then how will they treat newcomers, please stay away from places with such horrible management and customer service. I am truly disappointed.

Great desserts, great service, great presentation. We always get a consistent standard here. It’s great to see management actually bothered about the customers perception of the service and quality received.

Went in to treat the children to desert, i had already ordered desert and rthen was efused a glass of tap water, only water available was to buy in bottles. Was told a script of 'we only have to give you tap water for free if we are a licenced premises.' Shoddy service in my opinion when selling so much high sugared products. Will not be going there again and will take my business to one of the many other desert shops available on the same road who are more customer friendly and not as money grabbing as thus business.

Went here after dinner at 9pm. Didn’t have to book but could if we wanted. Staff that served us was lovely and came across very friendly. We both ordered a sundae and it came within 5 mins. Tasted absolutely amazing. Would definitely recommend and will be retiring here soon!

Ordered 2 milkshakes and 1 portion of churros today and came to £20 so was expecting a lot more too be honest. Got home (2 minutes away from the shop) and received 4 tiny churros cold and stale which cost £8.99 so rang up too see if there was some kind of mistake when a young girl answered the phone very rudely and told us “that’s their portion size” I believe I should have received double for the price I paid ! Moral of the story don’t order from here food was rubbish and service was even worse!

There are several dessert places on London Road/in Sheffield City Centre but this one stands out for its well thought out menu and delicious, high quality ingredients. Churros are a dish that can easily be a let down but these were hot, fresh, soft on the inside and served with a generous helping of real Belgian chocolate and cinnamon sugar. The ice creams are rich and creamy and you don’t have that synthetic after taste that you get at some of the other places with cheaper ingredients. Hands down the best dessert place in Sheffield. Great customer service from the Manager, attentive without being intrusive and the place was very clean with good social distancing measures.

£4.95 for 3 scoops of ice cream. May as well call it Twice The Price. Can't see me going back. .....

I paid money for a fererocho milkshake which came water down with no hazelnut flavour when I went to the counter to complain He made me wait 10 minutes to speak to him he then refused to do anything about it was so rude and abrupt I can’t even put in to words how he spoke to me it was that disgusting. His own staff bless them wanted to help but he wouldn’t.

Went today with the family and the desserts were gorgeous. Taste, presentation and service all first class. Waffle was fresh, warm and soft, the brownie was to die for and my son inhaled the choc sundae before I could take a pic!!

Very good desert eatery for me the best one on London Road. The value is pretty good compared with their competitors. The staff are very friendly

What a fantastic selection to choose from I must say... after revising the menu several times we decided to order the Signature Platter to share. It was delicious - served with fresh fruit, warm waffle pieces, Oreos and marshmallows. Our eyes were most definitely bigger than our bellies as this could have fed another 2 people... Friendly staff & top desserts 🍨Will be visiting here again 😬 *only downfall is that the prices are a little steep...

Lovely staff, excellent service, huge amount of choice .... but I’m afraid I didn’t like the ice cream. Ordered pistachio flavour ice cream on a waffle cone and couldn’t get a pistachio taste, and was left with a weird artificial aftertaste.

3 scoops of ice cream out of a none recyclable plastic pot that deep you can’t even reach with the given plastic spoon. Zero flavour in the ice cream. Rather disappointing and then for £5!!!!

Great place. Someone should let the waitress know that its rude to clean the table before everyone has started to get up and leave. Also, she could smile and be more courteous to paying customers. Apart from that, it was an enjoyable experience.

Took my daughter after school and what a treat!! The quality was way better than other similar places and the staff were lovely!!!

Came in after having dinner on London Road. Lovely welcome and very good customer service. Spotlessly clean. The dessert choices are vast and out of this world. We had Churros, Oreo warm cookie dough and a crepe. Really gorgeous tasting and great presentation. Family friendly.👍👍

Popped in for some dessert with a colleague. We were massively impressed by the huge selection available. It took us a good 10 minutes to even narrow it down to a type of dessert! It was a nice clean place and staff were friendly. Would...

We visited as a family and were impressed with what we got. There cookie dough my husband said was very nice but cud b a bit bigger. My son got the bubblicious sundae which he really enjoyed. I got the waffle with strawberries and it...

Very disappointed, very frosty fake welcome, visited with my 4 year old daughter, my friend and her 4 year old daughter, We wer basically asked to be be confined to the table upon arriving. Which was so rich as on my last visit someone had...

Well what can I say! These guys are always on poinT like seriously very welcoming when I go for a pick up and indeed when I feel like I need to just Netflix and chill I decide to order a quick Uber eats. unfortunately I...

This place has totally up’d the competition on London Rd & I feel this is now the best desert restaurant in sheffield. The prices are reasonable compared to competitors & the product you receive is good. They offer a app which offers incentives and on...

Great service, friendly and fast. Delicious food - enjoyed it and so did my son and husband. Excellent decor and extremely clean. Would highly recommend.

We ordered online for a treat and looking at the menu options we were very excited. Considering the item price is higher than similar dessert restaurants in Sheffield, I was looking forward to something special. Unfortunately not! We ordered a white chocolate cookie dough and...

Terrible customer service! Food was expensive and not up to standards! I wouldn’t recommend this place.

Really welcoming atmosphere, friendly staff and pristine decor made the experience even better, but the star of the show was the cookie dough with caramel biscuit! If you like desserts, definitely check out Treatz!

Good place to go for some sweets, but service could do with improving, our group of three people got out items at different times. Good sweets but expensive.

This was mine and my partner’s second visit to treatz dessert parlour (our first being two days prior) and we really enjoyed it. The staff were pleasant as always and our waitress Jenny was very polite and attentive making sure all of our needs were...

Really really enjoyed it but it is quite expensive compared to other local dessert places. Saving up to go back again 😂👌🏻

Just been. Nice decor & good service. We had the cookies & cream regular sized waffle (pretty tasty) but it was small in size. Also, had the strawberry crepe - tasted good but thought they skimped on strawberries. Think they are bit overpriced compared to...

Just been to newly opened TREATZ. Very good customer service by staff and Jenny. Most delicious in Sheffield so far. Nice family place.

Had a wonderful FALOODA visit. Family and kids loved it. Lovely staff and desserts... Spoilt for choice.