Treatz in Wycombe

Delicious deserts, Carla was amazing and very accommodating. Looking forward to coming back.

CARLA WAS AMAZING, BELLA WAS AMAZING BUT THE KITCHEN STAFF WERE UNREAL ESPECIALLY JAMEEL WHO HELPED TO ENSURE OUR FOOD WAS AT A TOP LEVEL!!!!

Today we went to Treatz despite all the rush they still served us nice and quick thanks to Zara with good and fast service

Our visit today at Treatz was fantastic despite the mega rush due to the Christmas lights thank you all Treatz staff for making our time here today the best!

Treatz is amazing! The desserts are delicious, the menu has so much variety, and the staff are super friendly, thank you Zara. Perfect spot for a sweet treat!

Amazing desserts, amazing staff and an amazing owner who always makes you feel welcome. By far the best dessert parlour in and around Wycombe. Deserves nothing but 5 stars.

All I can say is perfect perfect perfect, this is how a customer should feel when coming into a restaurant. Carla is a prime example of how customer service shall be given, she made me feel so welcomed with a very heartwarming greeting and her smile immediately caught my attention making my day. She provided me with very swift and efficient service making sure I wasn’t waiting around and taking care of my order as quickly as she could. Her personality is one of the most special things about her treatz have themselves a one of a kind employee, a gorgeous woman in and out she’s a keeper, thank you Carla I hope to be seeing you again soon, keep up the amazing work.

Came here a few times and got served by two nice girls Alicja and Carla they were so polite and profesional will come back again.

lovely food. our server Ala was very welcoming and patient when taking our order. 10/10 would recommend

Perfect and fast service from the Treatz staff today. Very welcoming atmosphere and the staff are really helpful. My freakshake was banging. Thankyou Treatz. I will be back again very soon.

The service from treatz was very welcoming and very friendly particularly from Alicja she is absolutely wonderful. She welcomed me with a very big smile and wowed me with her charms of service the order and food was made and taken switfly with efficiency, treatz has themself a very valuable employee, it was a pleasure to meet and speak to her I hope to be served by her again soon she is an absolute gem, an amazing woman with a personality to die for as well as her out of this world looks. Thank you alicja.

Visited the store today and had a great help and great customer service from Carla.

Poor service, they practically forgot our order and served it 30 mins late eveb though it was not so busy which for a dessert is ridiculous amount of time. Also the waiter didn't remove the dishes until we asked them and then didnt clean the table we had to do it ourself. Desserts were ok except the icecream was abit off but all in all really disappointed.

We got great service and excellent experience

I have been at treatz today with friends we had waffle milkshak it was out standing and Jameel customer service was out standing.Would love to see you again Treatz Family♥️

Had a great experience at treatz today with Carla

Customer service is on top, shout out to Carla who gave ten ten service, provided me and my buddy with great customer service and a positive atmosphere, Carla ur a legend 👍

Jamil is a very friendly and extremely nice person who knows how to deal with customers! Amazing service.

Bought a carrot cake, it was very dry , and cookies n cheesecake it’s average. Not a very nice experience.

Myself and a few friends had gotten the sweet tooth so we decided to go and grab some treatz. Went there and was not disappointed as the service we received from jameel and Freya was incredible and just all the staff was superb thank you very much. Highly recommend

Took over 15 min to get two sweet out if the staff spend left time on the phone and more time serving customers Might speed up the service a little bit more

Friendly staff and great desserts!

Such a. Tremendous choice of desserts. I finally decided on the Treatz Nuts (pistachio ice cream and hazelnut ice cream in a waffle basket) it was so good! Friend had the Oreo cheesecake and he really enjoyed that too. My opinion is that it is better than Creams (just around the corner). Menu full of gelato, sundaes, waffles, crepes, cheesecakes and cakes. Order at the till and wait for the sugar rush!

I came to treatz yesterday to eat in and I would like to say the service alicja provided me with was absolutely amazing, I felt very welcomed and very well appreciated and respected such a wonderful young lady, with very good manners and a very warm welcoming smile, by fair the best service I have recieved in a very long time, she looks a hard worker and well committed, thank you very much!!

Treatz is my new love. I went there with my family last night, all desserts are amazing specially the cookie dough 😍. Staff is so nice and friendly, nice talking to them. Best place to visit ♥️

In terms of taste, nothing to say everything is brilliant , just had a bad experience that one of the working man in there out of nowhere starting to ask me some personal questions. I find that very rude and not professional.

Friendly staff... Large choice n price is good ... If you are local... Must go there

Delicious food. quickly prepared, fresh and large portions. Nice and helpful staff. I was very glad. I will come back more than once.

Love it and very helpful staff if you are allergic to some foods.

Went here for mother's day 😋 was not disappointed. Staff were so friendly, we were able to have tasters before picking our ice cream which really helped as some of the flavours were unknown to us 👍🏾everything was well presented and delicious 🍨 will go again.

Good place for tasty desserts and a family outing. Portion sizes are very good, I don't feel it's expensive for what you get (especially nowadays) good selection, good service never have to wait too long and I have never been given the wrong order. Clean and tidy place never seen a table that hasn't been cleaned promptly after person has left. Good parlour to visit would recommend for a nice sweet treat for the family.

Nice price, quality and they have student discount

Always friendly staff when I go into this place for late night dessert even if I turn up 5 mins before closing I always get the best service from aqeel. Keep up up the good work and service the food is amazing. The young lady as always has amazing smile Carla always helpful friendly keep up the good work

Used many times. Excellent service. Staff are very polite and environment is very friendly. Highly recommended

Just visited that place for the first time, food was just amazing, Staff was quite friendly, And the guy on the till named Aqeel was so kind, Highly recommended ❣️

Professional and kind staff. Delicious desserts and very pleasant atmosphere. Highly recommended desserts place. Visited with my family and the staff were very welcoming and friendly, especially Aqeel the manager is really nice and professional. Thank you for everything team 👍

Pathetic waffles. They are like eating rubber. You will start hating waffles after having from here.

Much better than Creams cafe. Better quality food and actually listen to special requests when ordering online.

Rude & very unprofessional staff, and desserts have gone down hill, especially for the price!

Customer service very good and helpful, would recommend

Went with friends dessert I had was excellent

My go to dessert shop, great as always👍

Friendly staff ( thank you Haroon), speedy service, really good sweets and reasonably priced. In a short time I will pop in again!

Nice place with good selection of ice cream,we really enjoyed our desserts ! Well located, with friendly staff

This is how my strawberry and chocolate waffle arrived having spent £10 for it. Not only were the strawberries glued on to the lid, the chocolate had hardened over the strawberries. They can’t get a simple waffle right. Don’t order from here, they cheap out with poor ingredients.

Amazing customer service by Carla and Haroon Today,They were super helpful and patient with me when i couldn’t decide what to order😁 I would Definitely be back again !!!

Went to treatz and was looked after by Carla and haroon who helped me modify my ice-cream choices slightly and let me try them to ensure I had a lovely dining experience. I had the banutella American pancakes with white chocolate chip ice cream and my daughter had the brownie dream. I'm so happy to say the desserts matched the price as they were heavenly and hit the spot. I will definitely be back especially when the dream team are working!!!💞💞💞 Absolutely love the booths too so comfortable but I hate how everyone outside can watch it's a bit unnerving.

I am a regular customer at Treatz and the service has always been great. Staff are always very welcoming and the food is great. Special thanks to Alicja and Carla!

Been coming here for years now. The staff are very friendly and helpful. The place is always nice and clean. There are a large number of flavours to choose from.

Excellent service and amazing desserts! The staff are very kind and accommodating and the desserts arrived quite quickly. Ordered the cookies and cream waffles which were very tasty and the mojito was so refreshing.

Highly recommended. Excellent customer service, good quality desserts and polite staff.

Have been a few times to Treatz and on the whole has been okay. I mean, what can exactly go wrong with Ice Cream and generally sugared items. Unfortunately rudeness from staff and contempt for customers is something I feel needs mentioning. Went in the other day and the staff seemed less than enthusiastic to see us. Pretty much lounging around the place. Ordered desserts and drinks only for drinks to be taken down wrong resulting in overcharging. Once aware highlighted the fact only to be told "Ive already made it". Several shoulder shrugs and huffs and puffs later stated okay I'll give you back the difference. Pressed a buttons on card machine and refund sorted. Have since checked bank and no money returned. Honest mistake or just getting a dig in? Who knows. Then made a mistake with the large Sundaes ordered. Cream on instead if Ice Cream. Took the wrong orders back, scraped off the cream and splurged ice cream on. I would have imagined in some places they would have been made again.. short cuts no surprise. Ice cream fine but if you would like courteous staff, professionalism just nicking of your money, maybe avoid Treatz. 2 stars for nice Ice Cream!

We came here for coffee and treat but my waffle came with rotten mango. And nothing bin done about it . I really would not recommend this place. For this money I would expect fresh fruits but they use frozen. Service is not good either. We ordered churos vegan and they bring with milk chocolate sauce

I visited during Eid. Despite it being a busy time, my friends and I were able to secure a booth right away, which was great. The service was prompt, and our orders were taken without any delay. We indulged in some delicious and piping hot desserts, which were simply enjoyable. To top it off, we had a refreshing mint tea that complemented the sweet treats perfectly. Overall, it was a great experience, and I would highly recommend Treatz High Wycombe to anyone looking for a delightful dessert experience.

Pure sugar rush. Not complaining though

Very nice place to eat some desert

Been here a few times. Went again recently for a quick cookie dough. Hits the spot every time. I think they should consider putting the ice cream separately now like most places do now with their cookie dough. However, staff are friendly and speedy service.

When I used to go to treatz, they would give me a full waffle. This time they have given me half a waffle. This it unfair. I know we are living in tough times but I was really hungry I would have preferred a full waffle

Hi, The menu is vast for dessert lovers with many options to choose from. The prices are ok. We had ordered Pistachio Gelato and Treatz Solero ( Ice cream shake with cream and mango syrup) . The Gelato did not taste like one .. it was gritty and didn't taste like Pistachio. The milkshake was good and the quantity was also sufficient for one. I had requested for a glass of tap water and it was acknowledged by a staff member . After I had waited for about 10-15 mins, I went up to the counter and requested another time which is when he recollected that I had requested for water. Given that the place was almost full and had enough staff who were just standing at the till, I felt it wasn't a big ask after all. Service sure can be improved. But overall it's great for a dessert lover. Hope this helps. Thanks, Bhavna.

It's alright, foods good but the atmosphere isn't the best

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I visited the store today and Carla and Freya were very helpful and polite. I will definitely be back again!

Friendly staff, child friendly, reasonably priced with large portions. Would pop in again. ALTHOUGH I wish all dessert shops would make ALL milkshakes vegan / lactose friendly - they could just use oat milk and vegan vanilla ice cream and open up to a larger audience. It would be a great addition. Staff were attentive, generous!

Sadly had a missing item when ordered through Uber Eats, called but was not resolved. Instead I had the money returned, which didn’t solve the fact I have a 5 year old who had to sit and watch others have a dessert.

Thank you for the Amazing service Aqeel.

Sorveteria maravilhosa. Excelente local e boas opções de sobremesas.

Waiting since 90 mins from treats to get my order. Rubbish service. Very disappointed

Waffle, Ice cream and chocolate sauces not very special options the staff are not really helpful there are more then 10 girl standing behind the desk but none of care about customer satisfaction.

The lotus biscoff waffle is 10/10

The deserts are amazing, our group of 8 had a great time there, friendly staff and great value for money

Heavenly yummy ice cream. Slightly expensive but Scrumptious taste..

A+ treats would definitely go again

Love them , so I always get the cookie do and it’s real cookie dough unlike others where they just warm cookies. Ice cream taste good too, I always order take away or online so can’t comment on restaurants.

Great ice cream, friendly staff.

Very nice milkshakes. And cakes.

The food and service was great but there should have a smaller milkshake size, as children cannot finish them.

This place is amazing, kids loved it and what I tried as well was very good.

Excellent service polite and helpful staff

Staff was so welcoming I was really pleased to see haroon working after so long. He always says hello even tho if he’s busy and I asked to make some adjustments to my order and he didn’t hesitate at all Well done haroon look forward seeing you soon !! Well done

Took my family today for a last minute treat. And normally I don’t really leave reviews but the service that Carla and Hamayoun provided was something that I had to write about. They really went out there way to accommodate us. Massive thanks to both of them

I received amazing customer service from the young man serving me he knew what he was doing and was very nice and polite his name was danish and I will be coming back as the food and service was amazing

Lovely staff friendly environment friendly and the staff member at the front line of dessert making treated us so kindly while I had a autistic kid with me and made him feel comfortable explaining to him differents flavours etc I didn’t quite catch his name harun

Great service and great desserts.

I had ordered a strawberry indulge waffle and wrote in the restaurant notes that I did not want ice cream or chocolate sprinkles on my waffle as I am allergic. When my waffle arrived it had both ice cream and chocolate sprinkles on it. When I rang up the shop, a very rude and ignorant man answered the phone and was almost judging me for not wanting to have ice cream or chocolate on my waffle. I then told him I was allergic and he was not trying to understand or help. He told me that there was no restaurant notes which there was as I have a screenshot of it. Due to this he was not trying to give me a refund or bring me the correct thing that I paid for and told me that there’s no point as the shop was shutting in 3 minutes. he was very rude towards me and didn’t show any care and asked me to come to the shop if i wanted to sort this out. I just left it as he was being very ignorant towards me as a customer and Am very disappointed in this service. Please sort out your staff to know how to communicate to their customers and understand that different people have different preferences and allergies.

Friendly stuff and quick service

My second visit here, staff not fantastic to be honest, they could try a bit harder to be welcoming. However I ordered two scoops of sorbet in a waffle basket and it was a pretty generous serving. On an earlier occasion I'd ordered a sorbet sundae which was massive, so ordered a smaller version this time, but it was still a really good size for the money. Definitely recommend, I just wish the staff were a bit more welcoming.

Dessert after wagamama. Tried treatZ this time rather than Creams again. Friends had cake, I had the coconut and pistachio gelatos on a wafer. Absolutely delicious. Lots of space to sit, order at the till and they bring the dessert once it's done.

Good selection of desserts and ice cream flavours. Reasonable pricing

Ive been many times to treatz and no matter how many times i get there, how busy it is, whether dine in or take out, Aqeel is the best, very prompt service. Im a picky eater and whenever i go he remembers what i like and how i would like it so i don’t need to mention him every time i go. His attitude towards his work is on an entirely different level. Good going. I am sure you are a valuable member of your treatz team.

Terrible service and extremely rude staff with no basic customer service skills, the staff claimed to have hardly anything on the menu just couldn’t be bothered. An embarrassment of a restaurant, never again would rather spend my money elsewhere.

Staff very unfriendly and rude, giving dirty looks and laughing in our direction. It’s a shame as the desserts are good.

ice cream tasted cheap, and nutella on cookie dough didnt taste like real nutella. not the best dessert place. also cookie dough was just rock hard.

As I suffer from a disability it’s really hard for me to go into a restaurant and speak but I went into treatz between 1pm and 2pm on the 6th of February with my children and the young man who was working during the day didn’t manage to get his name was so welcoming. My children was struggling to choose over two flavours so he let them try a tester. And when it came to order he was so kind and understanding. Well done to the young lad keep up the good work.

amazing service especially by Akil who always greets customers with smile

We was greeted and seated the service was very good and quick. Great for deserts a big selection. We had 2 scoops of bubblegum and coconut, another strawberry and chocolate huge scoops. The milk shakes are so delicious.

Incomplete order. No alternative offered and told to get a refund via just eat. Poor service.

I usually go to the restaurant which is brilliant - ordered on Uber Eats. Got the completely wrong order but oh well.. The 2 crepes I received tasted like cardboard covered in chocolate. Eat in - don't order out.

Had an excellent time! Great service by Aaisha she was brilliant smiley professional and kind. Wonderful experience. Thank you Treatz

lovely staff very welcoming lovely treats!! Bound to find something you will enjoy!! thank u to Aaisha for being so welcoming friendly and kind.

I was served by a lovely member of staff named Haroon. He provided me with absolutely amazing service throughout the whole night I was there. Even though the night got busier, the service was still fantastic! I would definitely recommend to visit Treatz in High Wycombe, and I will most certainly be back myself!