Tracy Judson in Cheshire West and Chester

I have been too far worse. The food was so so. That said I have high standards.

This place needs shutting down before someone gets hurt or food poisoned. Allergic issues galore. Open cereals and jams for people to touch and sneeze all over. Coffee that passes for dish water and burnt everything for breakfast. Anyone would question if the chef is actually qualified. We've happily reported this establishment to food hygiene and health and safety. The room...dirty, cobwebs, dirty coffee cups from the previous guests, ripped bedsheets and filthy mattress. Disgusting response from staff and more interested in a payment than rectifying dangerous and filthy conditions. Macdonald you should be ashamed. After 8 years of being at this hotel, god knows what manager has taken over but they need the boot. We won't be back.

Great place, hospitality on parade ! it was a working trip but staff helpful, an all round 5 I think !-xx

Food was cold and aporling and bad manners and the staff were not helpful at all. And they were not friendly or polite either they were just rude

Like to say as a avid beer drinker and socialite the service i receive every time i go in is very good , special praise for Sarah who is so polite and helpful. Their Guinness is second to none and probably the cheapest in town Mon-friday. Check it out! Dixie and Ingrid lovely mine hosts