Tortilla Leadenhall in City of London, Westminster - Phone Number, Reservations, Reviews

Great food and amazing service from Rosa,like always.

Great food. Very tasty. Good value for money. Very nice staff.

Amazing food.. very warm and courteous dealing... all the best 💯

Amazing food and amazing customer services!

Food as great as usual. Shout out to Paola she was very lovely with me and my family 😍🥰

Great service and great staff everytime I come past the market I always come and say hello and grab myself a wrap

Excellent range of dishes and food was really good. Service also very good.

Rosa is very friendly and the food is great.

The taste was delicious and the staff and service 🫂❤️

We were served by Chitta and Shruthi today, and we truly appreciated their warm hospitality, not to mention the delicious food. We'll definitely return whenever we pass through this way again!

Friendly nature and good vibes and food is very good

the staff was very welcoming and helpful, patient with us ordering 1st time. they also gave us extra fresh guacamole for chips, which for us was the highlight!

Amazing service from Preeti and Rosa!!!!!

I went with my family and we didn't speak English very well, but the cook helped us choose the food and was very good to us. We really liked the burritos and nachos!

The food it's delicious, i come with my family and we love the ambient.

Satisfied every time I get my lunch !

All of the staff that work there are very helpful and friendly, I would recommend that branch 100! I have never been disappointed when going into the store always have endless smiles on their faces. ( Fav security)

I am not a big fan of burritos, my Mexican friend asked me to try Tortilla and it was the best burrito I had in years. I think it wasn’t just the food, the whole experience was outstanding. It’s really hard to find smiley faces in London tbh, the whole team greeted and served with all their heart. I remember one person’s name out of the team who made my experience more delightful, it was Vicki I think (a guy with lean body and black hair). Thanks a lot and I hope it reaches to the team. Hopefully will see you soon.

very good mexican food the best in town 🇲🇽🌯🌮

Had an amazing experience. Food was delicious.

Highly recommend..thanks to preethi shruthi

I had a great experience. The food was amazing. The staff was extremely sweet and nice.

Great food and even better people. I eat here every day.

Great place, lovely staff and very good food!

Very nice home. Making tacos live. The waitresses prepare it according to what you ask for. Selecting. We were satisfied. It is best to arrive around rush hour to get seats.

Am enjoyed with food..thank you

My burrito was tiny :( it was meant to be the vegan chilli non carne filling but it honestly felt like they missed half the fillings out! As a positive, the lady clearing tables downstairs was lovely.

Very helpful , first time coming here x

Food prepared very well!! Polite service, a great tasting food. Served with a smile by Rosa

Clean store and AMAZING SERVICE by Preeti, served me and my friend with a lovely smile and super helpful - will be coming back for lunch again. Thank you so much.

Preeti of Leadenhall went above and beyond by making my order before closing! Excellent personality too

If you are in City of London, love Mexican food, are a Harry Potter Fan and like amazing service... this is a must go place for you. Every pound spent is worth it. Paulina and Georgia are two of the best, super helpful and graceful hosts I had the pleasure of meeting. They understand there customers !

Very nice experience, the staff is amazing and I felt extremely welcomed. The service is fast and the food is delicious. Aga is super friendly and took good care of me Will definitely visit again in the future.

Great service, always smiling and helpful, I recommend this place .

Very good place, excellent offers!!

Amazing food & Best serve by Preeti and great ambience and sitting area is very neat and clean

Lived the food there. There is hidden additional serving station on -1 level if you want to beat the lunch time queue

I recently had the absolute displeasure of visiting Tortilla in leadenhall, and I can confidently say it was one of the worst experiences of my life. The level of rudeness exhibited by one of your employees was beyond unacceptable. From the moment I walked in, I was greeted with an unfriendly attitude and disdainful looks. When I asked for assistance, the employee treated me as if I was a nuisance, responding with curt, dismissive answers and rolling their eyes. The sheer arrogance and lack of basic customer service skills were astonishing. To add insult to injury, this employee continued to be rude throughout my entire visit, making snide remarks under their breath and generally making me feel unwelcome and uncomfortable. She was also disgraceful towards other colleagues and I was mortified to witness human beings being treated like this. It's baffling how someone so unpleasant can be allowed to represent your business. This experience has completely soured my opinion and I will never be returning. I urge management to seriously reconsider their hiring practices and provide thorough training on basic respect and courtesy. Until then, I will be taking my business elsewhere and advising everyone I know to do the same. The woman in question was... I think a Polish woman either the manager or supervisor. Absolute disgrace. Hypertheically speaking, If this was on the streets I would have punched her in the face. Of course as a gentleman I would not hit a obnoxious woman in Real life but boy did she test my patience.

Boys in the second line is so smart nd quick. Good team work and good service. Need to appreciate the boy with the black shirt VIKKI, he is so kind and good rolling

This place brings me back to life!

Great experience and I love the food . And the staff are very friendly especially Vikki . Definitely iam Gona come for next time

Great service and food from the second line, thanks Vicky for the great service!

Great tasting burritos, friendly staff and plenty of seating downstairs.

The staff are always very friendly and welcoming, and the food is always excellent

Great burrito place in London to order from. The quantity of food you get for the price you pay is great in my eyes and the staff are friendly

🤍❤️ we highly recommend it! Very nice service and delicious food! Thank you for helping the lady with blonde hair. Best, thank you!

Very good...I didn't expect a Mexican burrito to be so good here. London. But a 10, really. Congratulations.

Amazing service from Preeti ❤️👏🏾

Amazing and friendly team that make wraps perfectly and they also make the best quesadilla.

Amazingly quick service even during the busiest of times.

You enjoy every bite...!! Good staff.

Had the best burrito in my life. 😊 Nice lady was very kind and welcoming Thanks for good vibes

Good service and quality food. I like that you can put in your burrito whatever you want. Quality, cheap and nice food!

Amazing service (lovely smiles everywhere), great food and actually not expensive. Loved it, and be back as many times as possible!!!

Fave place to eat during work. Come once a week

If you’re looking for a phenomenal fast food experience, look no further than Tortilla at Leadenhall. Their menu is a culinary masterpiece, offering an incredible selection of fresh food that cater to diverse tastes and preferences. The atmosphere is warm and inviting, and the staff is friendly and attentive, making every visit a true pleasure. I’ve visited Tortilla for the first time and have not been disappointed – it’s truly a must-visit destination for any food lover!

Thank you to Rosa and the rest of the staff. Quick service and great food.

Great location and atmosphere in the Market.

Always friendly service and never fails to hit the spot

Great service and love the burritos!!!

Couldn’t give beans on the side or in the nachos which we asked for. which was weird. They said there wasn’t a way they could charge us for it. Idk feel like for a build your own style restaurant it should be an option. But otherwise taste was good

Preeti was absolutely amazing. Her customer service made my food taste much better. Regular customer only for the guacamole and always happy to see my favourite employee

Always great food and friendly staff.

The ladies at the counter were great ! Really helpful and happy

Really delicious, hearty but healthy food and fantastic and consistent service. The best lunch spot in leadenhall market.

The staff is very efficient and helpful especially Preeti, she remembers everyone and greets them nicely. Would recommend. I come here a lot and I appreciate it

great staff, speedy service and very clean restaurant.

I recently visited Tortilla and had a very concerning experience. I found a piece of glass in my food, which hurt my teeth. When I informed the staff, they could barely speak English and just said ‘sorry.’ I then asked for the manager, who also literally denied that it’s not possible, when I ask the staff where is the piece and he replied that lost. She keeps defending without taking any further action. This lack of concern and proper response to such a serious issue was very disappointing. I expected better safety and customer service from this establishment.

I got the burrito and it was delicious! Service was also great. Would recommend!

chitta vicki gave excellent service

This team is amazing! They are always smiling and make me feel welcome, they remember me and my order, and that just makes the experience more pleasant! The food is always delicious as well! Get them a pay rise!

Thanks you Paulina and Roza great service

Amazing food, atmosphere, clean and enjoyable experience

Burrito fell apart and wasn’t wrapped well

Everything top and very kind staff!

Delicious Burito, you can compose whatever you want. Very nice service :) I recommend it for a quick dinner!

I am Mexican and live in Los Angeles, CA. I have eaten a lot of different kind of burritos in my life (30 years of experience 🙂). The burrito I had at this little restaurant in Leadenhall Market was very good. I decided to venture and pay 1 extra pound to have their Barbacoa meat. The seasoning and the juice of the meat blended really well. The options of complimentrrary vegetables and sauces was really good. If you want to have a better experience ask them to heat up the tortilla a little bit longer to avoid it getting soggy after everything has been added to it. Overall, this is a very good option if you want to have close-to-authentic Mexican-American burritos in London at an affordable price.

Vicky and Chitta are the best. We had good service.

Love the staff in this location - they are the reason I come every week to this store

Excellent service and wonderful staff

No matter how busy this store gets, and it gets incredibly busy they tram are always smiling, polite and efficient.

Nice food and always lovely service :-)

Food is flavorful, staff is friendlyand prices are reasonable.⭐⭐

Food I did not like at all. The building is really cool tho.

Very nice lunch place. Food was good. Presentation was very creative, , I would eat here again. Service was good as well.

the environment of the tortilla is amazing so refreshing and food was delicious also the staff was very helpful specially manager. i recommend to everyone , it will be best place to dinner, or lunch.

Located in the beautiful Leadenhall market. Tex mex style restaurant. You only have access to the dining room and bathrooms by stairs, so it is not recommended for wheelchairs or baby strollers...

Very friendly staff, tasty healthy and fresh ingredients

Best Tortilla ever from an happy customer.

Classic Tortilla - with two floors of burrito deliciousness. Friendly servers, quick and efficient - queues can be long but they move quick. All the options you're used to - if you've been to one, you know the deal and this one doesn't disappoint.

I go pretty frequent to this place, the staff is amazing and the burritos are good.

Very friendly and helpful staff. Excellent for a quick and tasty snack. They also speak Italian;)

I come here on my lunch break sometimes. Never lets me down. Soul food that doesn’t leave you feeling guilty after. The infatuation is real.

They were really fast and always with a smile! My favourite Tortilla to go for the people who work there!

Really good and filling! The staff is lovely (especially Rosa who was very welcoming to me) - new favourite spot

Very delicious I highly recommend them

Vicky bro is excellent person and good in customer handling

Vikki babu is very good and polite service

Went today as it was advertised that you could get a free burrito for "national burrito day". The lady that made my burrito told me that it would be free so long as I had a loyalty card, which I did. The cashier then told me that I must buy 5 burritos to receive a free one. Which is odd as this was not mentioned in any of the articles in the promotion.

Amazing service by employees..highly recommend