Bella Italia - Paddington in City of London, Westminster

Was on my own and they made me feel so welcome. Very recommended ..

I didn’t have a good experience at Bella Italian Restaurant. The bruschetta tomatoes tasted off—bland and seemed like they were a few days old. The calzone was undercooked; the dough was nearly raw and the filling was about 90% onion. On top of that, there seemed to be no communication between the staff—service felt disorganized and inattentive. Unfortunately, I can’t recommend the place based on this visit.

Shehzad was very polite and service was quality

Meeting a guest staying at the Hotel Mecure which share the same complex. My waitress was very polite and attent throughout the service. I was in total SHOCK, when the Shift Leader/Manager turned up, and just ate crossiants and other food in front of everyone, he didn't seem to care, just stuffing his face and licking his fingers. Then to my horror took plates of food over to other guests after licking his fingers and not washing his hands. A few other guests were also shocked at this guy eating away in front of everyone! Made the whole Atmosphere go from 100% to Zero once he walked in, what a terrible example to your team! Do they not have a staff area where you can eat, and sinks to wash your hands! On my way out I flagged this unacceptable behaviour to the shift Manager at the Htl Mecure reception.

Our service was impeccable. Shehzad explained the menu, gave us good advice, was friendly for a chat. Being from Australia we had lots of question to ask about London living. We enjoyed our food, wine, cocktails and dessert.

It was everything we expected & more. We ate early. We were greeted by a friendly member of staff who showed us to our table. It was not overly busy. Elina was our waitress for the evening. She took our drinks order then took our food order, answering any questions we asked along with a chat as well. Food arrived quickly & was very good. Then came dessert which was just as good as the main course. Price was reasonable. Elina is a credit to the company.

Shehzad, served us today and he was absolutely brilliant, very thoughtful and quick server!

Food and service are excellent!! With our four day stay in London we came here twice because it was so nice

shehzad was such a great server and everything was perfect :D lovely dinner with my friends :)

Good food and amazing service by Hinal <3

Elina our wait person was friendly warm and extremely helpful. She made recommendations and our experience seamless. The menu was extensive so lots of good choices. Thank you Elina.

Shehzad served us today He is very polite and humble We loved his service We had a carbonara and picante pizza and a sarti spitz Thank you Shehzad

Absolutely lovely place and hinal you where the best

I visited few days ago . I love the food and vibe of the cafe and service was so good and quick by Hinal Patel . She was good in her work and she’s recommended good item .

Great meal and nice mood. Thanks Hinal ( The waitress ) for beeing that kind with us. I’ll defenitly come back.

Hina is fantastic waitress. The dinner was perfect, and thank you so much hina because the cake was very great. (And it’s my favourite 🤪)

Shehzad was great, loved the food and service

I had an amazing time with friends in here being served by lovely server Shehzad . The food and atmosphere was spectacular

Good restaurant with very good food. Fast service and friendly staff. Extra plus that a lot of it was gluten free.

Very good pizza and great service by Shehzad

Great service from Brian!! Food was amazing :)

Very good and the service is very helpful and friendly

Atmospheric place, friendly and professional service, delicious food.

Shehzad a Pakistani guy served us he is the best server i have ever met in my life. So polite and experienced in his work. We are sitting on terrace we are 5 in total for a business meeting we enjoyed our time very well Thank Thank you Shehzad for your kind service

Cozy little place with amazing food. Thank you Melih for such great service! I will make sure to come back soon

Shehzad was very friendly and excellent service

Shezad was a really lovely and attentive server. Food was all delicious and a nice atmosphere

Very tasty and they take allergies into account. Good and fast service from Hinal.

Hinal was our server and she provided great accommodation for my allergies

Hinal was a very attentive waitress!

Umut was looking after our service, he’s very helpfull and friendly. We were very pleased, thank you Umut!

The food was great in terms of price and performance. The waiter named Umut supported us at all times, took our orders immediately, served very quickly and was cheerful. We asked for recommendations for places to visit in London and he was very interested in this matter. A great business

The restaurant and its atmosphere was very lovely! Our waiter Shehzad was very nice and he was always able to implement every wish very quickly. The restaurant has very nice gluten free food, we ate the pizza and I would recommend it! But the whole food was delicious! Thank you!

Excellent service, delicious, hot fresh food. The staff are very attentive and Kasia, our main server was friendly, helpful and hilarious. My partner and I have been to a few different Bella Italia restaurants and this is absolutely the best one! We only live around 15 mins away so will definitely be back! Thank you Kasia and team.

Shehzad was amazing thankyou for looking after us

The waiter was friendly, helpful and funny. Good tiramisu.

Staying at the Hotel Indigo and decided the have dinner on the terrace. The food and service were both exceptional. Shehzad was very helpful with suggestions and very tolerant of my husbands American humor.

Shehzad was exceptional. Very good service and hospitality. The food was also excellent.

Delicious food, super friendly staff. Highly recommended!

My partner and I visited this Bella Italia restaurant just a stones throw from Paddington station and it was amazing!. The food was delicious and the lady who served us, Kasia, was very friendly and attentive, which made our dining experience more enjoyable. We will definitely dine here again, and would highly recommend to all. Thanks.

Great Italian dishes. Service with Shehzaol was top notch. We sat on the garden terrace and it was perfect for families!

Kasha was friendly and a great waitress!

Good food, cosy place, good service by Elina and all the other waitresses.Recomended.

Our waitress was Hinal (I think I spelled her name right? I really hope i did!) She was absolutely lovely!!! We are from the US and have been going through London for the last 10 days, and we leave tomorrow. Today at the end of our excursions, we decided to stop in here since our hotel isn't far. We've been trying specifically brownies from every restaurant we go to, and this one had the best out of all we tried here in london. Absolutely fantastic. Our waitress was incredibly kind and playful! My fathers a bit of a jokester, and she rolled with all of his antics without batting an eye. Really made our evening special. A perfect end for our trip. The pasta was fantastic, the service was lovely, and staff are quick and kind, and the overall atmosphere of this place was just wonderful. Couldn't recommend more. If we ever end up in London again, we'll be back without a doubt.

Found our way to Bella Italia when we quickly searched for a place to dine out in Paddington. Got surprised on the quality of food, we had some pizza and pasta and both were absolutely delicious. The restaurant was lively and our server Kasia did great job at making our evening a pleasant experience☀️

Just eat here for the first time, I didn’t realize they are part of a franchise (or at least I have seen several restaurants around London with the same name). It’s pricey compared to surrounding Italian restaurants but pleasant. Bruschetta was far too chunky for my taste although good flavor with mozzarella chunks and a noice pesto. The carbonara was ok but mixed poorly with the bacon (cannot remember the Italian word here), all at the bottom of the bowl and slightly dry. Once I mixed it up it was helped, but have eaten better. This is not the American version with cream etc., so somewhat authentic. The meatball starter was good and would order again. The marinara sauce used was also well made and balanced in flavors. You can eat alfresco and the inside was pleasant and clean. Service was pleasant but basic.

This is where we had our hotel breakfast. The buffet wasn't exactly huge, but it had something for everyone. You can also order from the menu, including omelets, English breakfast, and more.

Food was abysmal. The Spaghetti Bolognese was greasy and just meat with no semblance of a bolognese sauce. Sauce for the meatballs was flat and flavorless. Beverage (Coke) was flat. Management watched and did not do anything to help as the server ran around trying her best to serve everyone. The hostess also stood by. For someone watching who has worked in food service, the team was clearly not knowledgeable about how to run a restaurant. Disappointing.

Elina, our server was excellent, friendly and very helpful, wonderful meal to begin our evening out in London 🥰

Wonderful experience, Elina was incredible! Certainly would visit again.

Great experience Elena was incredible! Would be back!

Melih was our waiter- he was so friendly and efficient with everything!!!

Laura was a very good waitress. We had a lovely evening.

Breakfast, then dinner a few days later. In any case, both were a great experience! The full English breakfast was truly delicious, and the Caesar salads were just as delicious. Ultra-fast service and lovely waiters. I highly recommend it.

After a big day exploring I wanted a nice meal to finish off my day and this place did not disappoint! The food was amazing and the service was even better. My server AB was very kind and friendly. Would recommend to anyone!

Nice italian restaurant with great service thanks to AB 👌 food was delicious and perfectly cooked 💪

A thoroughly enjoyable meal. The atmosphere was lovely and Elina was delightful and very attentive.

Had a pleasant lunch here before heading to paddington station which is a minutes walk away, Friendly staff, good prices, quick service.

great little italien restaurant right beside paddington station we had a wonderful waitress with Hinal, the food was quickly made and very tasty really recommend if you wanna get some italien food

The food was so tasty and the service was excellent thanks to Hinal! Would recommend!

We visit annually from North Carolina and love this restaurant for quality food and great atmosphere. Today’s visit was special as we had a wonderful blond Turkish waitress who was superb! I can’t spell her name, but know, if you are fortunate to have her, she is attentive and sweet beyond words! Ask for her! You will be thankful.

Very good place. Good selection of Italian dishes, good quantity, flavor, and presentation. Everything was delicious with very attentive, friendly, and helpful service. Good selection on the children's menu, with two menu options: a smaller one for less hungry children and a larger one for the hungriest. Delicious, good portions, and well presented. Everyone left very satisfied. I recommend this place.

Excellent evening with friends in a cozy restaurant. Our waitress, Laura, was kind and welcoming.

We had the calzone and lasagna – both were absolutely delicious! The service was fast and friendly. Will definitely recommend

Fab food, best lasagna I've had for a long time! Kasia was lovely and attentive.

Awesome food - excellent service - great atmos. If you’re in the mood for some excellent Italian food (including pasta and outstanding pizza) this is the place for you. 👍🏻👍🏻

Food and ambience first class and our server Laura was very pleasant and attentive. Will be back 👏🏻

Thank you for looking after us while holidaying in London - special thank to Laura, you have looked after us each day with super service and friendly smiles .

Elina was our waitress! Loved it!! Thank you!!

Lovely staff (Laura) and delicious food

We’re visiting from the U.S. and absolutely loved this spot! The food was delicious, the spritzes were refreshing, and the customer service was excellent. They had great deals and the place itself was super cute. Highly recommend for a tasty and relaxed lunch. Brian was great !

Pizza, pasta, and apps were great, service was also fantastic, Brain was great. Would highly recommend to anyone in the area.

Wonderful restaurant with outdoor seating and fresh pasta, meatballs and bruschetta. Had a good lunch on a Sunday afternoon here :)

Disappointing cuisine lacking in taste Industrial pasta and frozen shrimp Cannelloni ricotta you can't taste the spinach Good atmosphere, normal decor Good service

The food was amazing, the service was 10/10, Kasia was amazing she made us feel comfortable and made sure everything is in place, thanks

All the waitresses including Elina were wonderful! They inquired about possible allergies, so on the safe side ;)

We were served by Brian, very friendly and helpful. He made the effort to assist us in Spanish and recommended very good dishes! I will return

We had a lovely meal just outside Paddington Station. Elina, was great 😊

Incredible place, with super delicious food, unbeatable service, Brian served us, and he was super charming and attentive to us, even speaking with us in Spanish. 100% recommended 🫶

Good breakfast. Buffet + choice of main course such as omelette, eggs Benedict (excellent) and more. Coffee ok, juice no, not freshly squeezed straight away. Thanks for great service Ayse.

Elina is very friendly and attentive. We enjoyed her service and the good food very much. Thank you!

Service really good, pinapple was really sour

The food was great aswell as the service I highly reccomend

Minal was very nice and friendly.

Minal was very accommodating and nice. Food was very good

Super nice location, friendly staff, especially Hinal 😊

Delicious food, wonderful enviornment, nice and attentfull staff, thank you Elina! Recommend !

My girlfriend and I had a great meal here they had alot of gluten free stuff. Service was great by Elina

Excellent service from Brian, very willing and proactive in providing a good service. Excellent and fast food, fair price and pleasant, clean and organized environment.

Stopped in to enjoy lunch by myself. Everyone was absolutely brilliant. The service was very fast. Shehzad who served me was amazing

Elina our server was lovely! Recommend perfect portions and dishes according to our needs! We’ll be back!

Very good service of waitress Maria

Service was great, food lovely, wine better! Shehzad was the best!

Lovely food, reasonable prices and excellent service from Shehzad

I recommend that place if you’re looking for a tasty Italian food and great service we had. Thank you Maria.

The overall rating out of 5 would be 3. Because of the food taste and atmosphere, service is too good.

Terrible experience. Some Staff didn’t speak English. Wouldn’t take our orders. Had to use the app. Never took away our menus (cluttered on table). Didn’t ask us for drinks order. The only way we could leave was to pay on the app and walk out. Food was mediocre at best. Lots of families so I can see why it’s popular but it really does ruin Italian food and the service at this branch was probably the worst I have ever experienced. Lesson learnt.

Hinal was amazing, very attentive and quick! The ambiance was nice in the restaurant and the food was good

Was busy, but staff were accommodating and did best to fit us in. Would recommend reservation for evening meal particularly at weekend. Food was good and would go back.

Food is below average, but I’ll come back for the kind relaxing service and atmosphere. Kasia was brilliant, very kind and helpful. Shoutout to her!