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4.6

Based on 2.992 opinions finded in 1 websites

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Nº 727 in 7028 in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..chickenmozzarellabeautifulpastacheesetiramisumustpizzagarliccreamcookedcarbonaralasagna
Score
OpinionsNoteGoogle2.9924.6

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Melia was a phenomenal server. He was very attentive.

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Ruth Noel . 2025-04-03

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Melih was an amazing server! He greeted us with his beautiful smile and was ready to take our order! The food was very yummy! The service been great!

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Kesha McNeil . 2025-04-03

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The food was delicious, the drinks were great and Elina our server did a wonderful job waiting on us.

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Lisa . 2025-04-02

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Had such a good time here! Ordered the spicy sausage pasta which was amazing would reccomend. Brian was our server and he was so attentive and friendly and gave us lots of travel advice ! Can’t wait to come back

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Hannah-rose Harrison . 2025-04-02

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Loved the food, service was spectacular!! Elina went above and beyond for us, she was very helpful and polite!!

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Andrew Long . 2025-04-02

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Elina was amazing! Pasta was soooo good and the coctails were great! And the Boys were cute too! 😉

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Kristi Rõõm . 2025-03-31

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Came here two days in a row it was that good! Lovely staff who were welcoming from as soon as I walked through the door. Reccomend!

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Adrian Mafodda . 2025-03-31

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We really enjoyed our meal. Elina was just great and very kind.

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Tom Hillmer . 2025-03-31

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I had the pleasure of being served by Umut, and I couldn't be happier with the experience. He was incredibly attentive, friendly, and professional throughout my visit. His positive attitude and excellent service truly made my day. Thank you, Umut, for going above and beyond

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seda ergin . 2025-03-31

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very friendly and attentive Brazilian attendant.

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luciana suman . 2025-03-30

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Cisem was incredibly friendly and helpful

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Joe Aronhime . 2025-03-30

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Cisen was lovely and really helpful with our breakfast order. Nice atmosphere in the restaurant and a good English breakfast

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Isabelle . 2025-03-30

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The Atmosphere was amazing and our waitress Elina was very kind and helpful! Would recommend

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Sabina Hamzičová . 2025-03-30

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Great restaurant with delicious food and a pleasant atmosphere! We particularly liked the service from waiter Melih, who was very friendly and attentive. We'd love to come back!

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Inja Loh . 2025-03-29

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Elina looked after us very well, making dining at Bella Italia a very enjoyable experience. Thank you, Elina☺️

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Agata Baranska . 2025-03-29

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Very nice food and taste delicious. Nice help from Melih.

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rosa van trigt . 2025-03-29

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We had an amazing experience with our server Melih, the food was really great! Would definitely recommend to other people! We drink a cocktail took a starter, main and dessert

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Lisa van Trigt . 2025-03-29

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Great food!! Very high quality and delicious. The staff is super friendly and accommodating! Melih was a great server!! Top spot

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Franziska Wichert . 2025-03-29

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Good service by staff especially Ayse that was very attentive. Repeated breakfast and one Italian dinner were had during our stay at Ibis Hotel.

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Maria Cedeno . 2025-03-28

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Crisem was lovely. Great place and good!

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Adam Wypyski . 2025-03-28

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Popped in for late lunch, lovely team and just round the corner from paddington station.

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harrison pratt . 2025-03-28

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The food was great in terms of price and performance. The waiter named Umut supported us at all times, took our orders immediately, served very quickly and was cheerful. We asked for recommendations for places to visit in London and he was very interested in this matter. A great business

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Doga Kök . 2025-03-28

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Super nice restaurant! Delicious food and it wasn't even that super expensive!

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Gillian Van wijk . 2025-03-28

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Our waitress Cisem was very nice and helpful.

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Lakisha Dahlhoff . 2025-03-28

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Beautiful place with gentle employees. Clisem was very kind and helpful

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Agus Vizcaino . 2025-03-28

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Conveniently located restaurant both street-facing and with linked hallways to adjacent hotels. Staff were excellent. Breakfast was great. We also ate one dinner, and it was good and reasonably priced. This is not fine-dining, but for convenience, it's a definitely not fast-food nor some kind of "greasy spoon." Tables are set close together, so we also enjoyed talking with other patrons, all of whom were fellow travelers.

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Debra Kaye Holman . 2025-03-26

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Very nice and good, we only had a quick breakfast but since there are also rooms, there is a wide range of choice

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Roberta Intonato . 2025-03-24

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If I could give -1 on service I would. We recently visited at this place for breakfast with family and unfortunately our experience was nothing but disappointment. our waiter was very rude. my kids had french toast one of the order was burned. There was group for people were next to us and he was very polite and nice to them so we didn't know what we did wrong to get a bad service . We were visiting from Canada the whole experience kinda ruined our day.

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Christina Stewart . 2025-03-24

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Everything was very good, they treated us 10/10 even though I didn't speak the language well. I would return

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Pablo Ulloa Valdebenito . 2025-03-23

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Laura was extremely friendly and attentive. It was a great time!

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JOSE FRANCISCO BARROS CARDADOR . 2025-03-23

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I was for the Breakfast and the Diner here, it was great and we had the best Service. Thank you Aziz! Greeting from Switzerland.🙌🏼

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Linda- Daurin Dutler . 2025-03-22

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Had a great evening here! Aziz made sure we had everything we needed. Maybe we‘ll come back another time:)

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Laura Reusser . 2025-03-22

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Not that expensive and very good food. I wanted to try a meat dish but ended up trying a pasta dish instead. Staff was nice and helpful, especially Aziz.

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Lars Lindquist . 2025-03-22

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One of the best restaurants. The service was really good and I liked the waiter Aziz the most.

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Casper Lindquist . 2025-03-22

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Our waitress Laura was very attentive. A cozy, pleasant place, with a variety of sweet and savory.

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Marc Giménez . 2025-03-22

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My 'Tesco' lasagna had hardly any bechamel sauce, just full of tomato sauce. Marco Polo pasta was not pleasant. Sticky toffee pudding was good but the tiramisu had an after taste of cardboard. Not a pleasant meal at all.

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Cheryl . 2025-03-22

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Service Umut was very attentive and accommodating.

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blubber blubb (Blubby19) . 2025-03-21

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Pleasantly surprised after spending an evening - Brian was great at recommending garlic and herb pizza base, and was super attentive!

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Victoria McKerrall . 2025-03-21

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Brian was so friendly when came to the restaurant, the service was so quick and offered us options which was a great touch!! We would defnitly come again!! Pizza was yummmm.

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mzee . 2025-03-21

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Amazing food and service! The lasagne is mouthwatering!

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Lucas Soares Coelho . 2025-03-20

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Excellent service from Brian, very willing and proactive in providing a good service. Excellent and fast food, fair price and pleasant, clean and organized environment.

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Natan M Silveira . 2025-03-20

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We were assisted by Elina, a very kind girl who recommended us perfectly. We were very satisfied. Thank you so much!

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Oscar Riballo Rubiales . 2025-03-19

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The food was delicious and very reasonably priced. The atmosphere was great and the service was very friendly. Elina (our waitress) was very friendly, helpful, and prompt. We had tiramisu for dessert, which we highly recommend.

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Wiebke Detscher . 2025-03-19

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a cute little restaurant with a nice waitress 🙂 we got really good service from Elina mil 🙂

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Gyda iren Thorvaldsen . 2025-03-17

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Pleasant, calm place with great service (Brian made our day). And excellent food (risotto funghi). Simply good place to have nice dinner.

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Bartosz Bańkowski . 2025-03-17

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lovely service, thank you Elina. food was delicious and came out quickly. we will be back!

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Saskia Allen (Sas) . 2025-03-17

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We ended up here by chance during a weekend in London, while on our way to another Italian restaurant. Relaxed atmosphere, very friendly staff (helped by Hinal :-)) and delicious food! The pastas are tasty, but the pizzas are an absolute must! We loved it so much that we came back here the next day! In short: worth it!

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Francina Spijkers-Jansen . 2025-03-17

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Perfect service and friendly staff!

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Annika Oja . 2025-03-16

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I don't recommend this restaurant for breakfast. When we booked it, we didn't realize that it also seems to be a breakfast restaurant for the hotel there. Unfortunately i think that is not clear od the website and it is advertised as being really great food add a cogy place for breakfast. It was extremely busy and the staff was running around stressed. The atmosphere is not cozy at all. I ordered a flat white which came as just coffee with a bit of milk in it, completely overspilled. The french toast was ok. I had the french toast with nutella and the nutella was just served beside the toast in the original packaging. It's ok if a quick breakfast must do, but it's in my opinion not a great place for a cozy breakfast.

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Rebecca . 2025-03-16

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Great pizza and great service from Elina, thank you!

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Thea Logan . 2025-03-16

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The food was amazing. Elina was super friendly and welcoming!

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Jessica Evans . 2025-03-16

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We visited this cafe for breakfast on a Sunday morning and, unfortunately, left disappointed. The French toast was presented in an unappealing way and was burnt on a few sides. Toppings like Nutella and syrup were simply placed on the side in their original packaging rather than being incorporated into the dish. The coffee was overspilled when served—why present it like that? Additionally, the so-called “fresh” orange juice was clearly not fresh but straight from a box. Since this cafe is part of a hotel, the breakfast area was crowded with buffet guests, and the staff seemed overwhelmed, rushing around. This made for a chaotic atmosphere rather than a relaxed and enjoyable breakfast experience. We wouldn’t recommend this place for breakfast or a leisurely morning meal. However, we cannot speak to the quality of lunch or dinner service.

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Zohaib Burney . 2025-03-16

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Delicious food! We had small sandwiches with cheese and spring onion with a delicious herb butter. And a pepperoni pizza and the BBQ chicken pizza. Nice merlot with it. Elina's service was great! Hospitable and we lacked nothing. Thank you for this wonderful experience in your restaurant.

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loes komen . 2025-03-16

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I really enjoyed the meal and my server, Hinal, gave me the best experience. I would definitely visit again if I have the chance next time. But 1st service b ol is used like this. I feel so good because I ate really delicious lasagna. I enjoyed the food so much, and the server in charge, Hinal, gave me the best experience. If I have a chance next time, I would like to visit again.

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태탐 . 2025-03-15

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Delicious pizza as we know it from northern Italy and Germany. Nice service. Funny animation and invitation in front of the door from a nice gentleman with an Alpini hat. However, venga venga is Spanish. Italian would be avanti avanti correct.😂

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REINHARD SCHWARZ . 2025-03-15

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Hinal was wonderful, very professional and attentive. The food was excellent and we adored the music they chose to play. Will absolutely return.

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Brett Parlier . 2025-03-15

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Rare to eat at a big chain and find the food to be top notch. Last time I at a Bella Italia it was in Telford and it was dreadful. This time not so, my pasta with king prawns was what I dream of getting when I order it in a restaurant. Lots of prawns with no sh!t in them, thick flavour packed sauce with chilli and steaming hot. All washed down with an ice cold bottle of white wine. I'd return here for sure just be aware that they already add a service charge into the bill which i didnt realise until afterwards which meant id given a 25% tip

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Mandello Mandello . 2025-03-14

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Food and service were very good! Thanks to Melih for the good service! 😃

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Tom Edenharder . 2025-03-14

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Brian was an amazing host, making sure we had everything we needed and that we were happy with the food. Would absolutely recommend this restaurant if you are ever in the area!!

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Charlotte Aglionby . 2025-03-14

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Not only was the food at Bella Italia amazing, but the service from Cisem was outstanding. She was so friendly and helpful, making our dinner extra special. I had the Chicken Milanese, and it was beautifully crispy while staying juicy inside. A perfect meal in a great setting!

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Begüm Yoldaş . 2025-03-10

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Exactly what I expected from a risotto, really delicious! The servers were helpful and smiling. The atmosphere was nice. Dessert, what a gourmet pleasure! We had a great time.

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Chi gnox . 2025-03-10

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Service makes all the difference, and Cisem certainly made ours memorable. She took the time to go over the menu and recommended the Marco Polo Pizza, which was absolutely delicious. The balance of flavors was spot on, and the crust was perfect. Will definitely be coming back!

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Çağan Köksal . 2025-03-10

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Loved every bit of. Food. The ambience and the service by MELIH was outstanding! Would love to come again.

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Sana Rajput . 2025-03-09

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We had breakfast at Bella Italia, very good eggs , cakes and Laura’s service was excellent. Surely, We will come back again. Very good food, place and atmosphere 🥰

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Roberto Pesce . 2025-03-08

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Brian was so kind and friendly! Quick service and delicious food - highly recommend :)

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Christine Park . 2025-03-08

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We found the restaurant on the way to Paddington subway. We are very glad that we wandered right here. The staff kindly welcomed us and seated us. We tried pizza, spaghetti, lasagna and risotto and we can say that we recommend all 10 of them. The food came quickly and was very tasty!!!

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Simona Uhliarová . 2025-03-08

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Absolutely brilliant, big thanks to Elina for looking after us, friendliest service I have had in a while👍

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Joshua Hobden . 2025-03-07

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Nice place, amazing food and big thanks to Elena !

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Silvia Cristina . 2025-03-07

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Very pleasant welcome from the whole team, with a special dedication to Elina. You can stop there to spend a pleasant evening.

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Peggy Flower . 2025-03-07

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Lovely quick service polite and nice atmosphere, served

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Eloise Banham . 2025-03-07

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A great place. The food was ok but the service was amazing. We were served by Elina and she was great! She really added with a positive vibe. The atmospheric sounds were at a good level as well as the music. You could talk to your company and that is always positive.

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Martin Janner . 2025-03-07

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Laura was very friendly and the food was tasty

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Laura Castiglione . 2025-03-04

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Great attention from Elina, very nice good place

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LUCIO GONZÁLEZ MARTÍN . 2025-03-03

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Cozy eatery, affordable and delicious food! Friendly employees: Elina helped us very well. Thank you!

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Youri van den Berg . 2025-03-03

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Brian served us very well. Excellent food and a cozy atmosphere.

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solange sampaio . 2025-03-02

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Excellent service, delicious food, cozy atmosphere and super fast service. We were served by Brian who speaks Portuguese and is super polite.

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Ivanilton Cruz . 2025-03-02

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We had our table booked for 8:00pm arrived for 7:50pm and we were shown to our table straight away, we established our order within 5 minutes and were seen too in less than 8 minutes!!! We were initially impressed with the fast paced service when our food came out at 8:15pm we were equally impressed because our food was cooked to perfection and so delicious! Our waiter was called Umut he was very attentive and polite always checking in on us and kept allergies in mind although we do not have any allergies it was very professional of Umut. As we left the manager wished us well by our names we were very pleased with the personification we received. All I can say is Bella Italia is efficient and attentive. We will definitely be recommending to everyone we know! Thank you again to this wonderful restaurant!

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Sasha Bigg . 2025-03-02

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I had dinner at this place with two friends and we found the staff very kind and welcoming. We recommend it to everyone

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Rita Conti . 2025-03-01

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Very pleasant service and really delicious food Very nice people and very good cook!

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Charlotte Guy . 2025-03-01

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Delicious Italian food, great service - Elina miles

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Magdalena Hallala . 2025-02-28

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A fantastic place with delicious food and great service - thank you Elina Mil😁

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Olga Kulma . 2025-02-28

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Great service, delicious food. Elina Mil - a very nice girl ☺️

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karolina krzuś . 2025-02-28

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The Pizza's were amazing and the service friendly and helpful. A pleasant dinning experience.

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Theunis Bassage . 2025-02-27

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I recommend the half pizza and salad. It was delish! Ilga my waitress, was very sweet and nice! Good place, good environment 😋

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Vivian Smaranda . 2025-02-27

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Very nice restaurant Food was at the table quickly and everything was great!! Service was very courteous and informative (very pretty lady) We were served by Elina

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Kimberly Götz . 2025-02-26

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Very varied menu, excellent service from the waitress Elina, starters and desserts among the best I've had in London. I recommend it!

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Marcos Puoci . 2025-02-26

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Ayse is really kind, she helped us and we enjoyed our breakfast

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Anna Panico . 2025-02-26

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We had a fantastic evening at Bella Italia, and a big reason was our amazing server, Cisem. She was kind, professional, and had great recommendations. I went for the Carbonara, and it was perfectly creamy and full of flavor. Excellent service and a great meal—I’ll be back for sure!

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Ege Özen . 2025-02-25

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We had a lovely dinner at Bella Italia, and Cisem played a huge role in that. She was warm, attentive, and gave us excellent recommendations. I ordered the Pepperoni Pizza, and it was just what I was craving—crispy, cheesy, and full of flavor. A fantastic place for a great meal!

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Özge Gürler . 2025-02-25

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From the moment we sat down, Cisem made our experience wonderful. She was incredibly helpful and suggested I try the Pollo Cacciatore—and I’m so glad I did! The flavors were bold, and the dish was cooked to perfection. Bella Italia truly knows how to deliver both great service and amazing food!

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Akın Ertürk . 2025-02-25

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Cisem was an absolute delight! She made sure we had everything we needed and even recommended the Pollo Funghi, which turned out to be a fantastic choice. The chicken was tender, and the creamy mushroom sauce was rich and flavorful. Great food and an even better atmosphere!

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Aleyna Koca . 2025-02-25

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The food is okay but the service is AMAZING. I want to especially thank to Ayse and Cisem for their wonderful service. It's worth to come only for their service itself. Thanks once again 😊

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Ana Mota . 2025-02-25

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Aysa was great loved the service and food.

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Dee Kolsawala . 2025-02-24

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I can say that it is one of the best addresses for service and quality. Especially Cisem helped us a lot with its fast support and guidance in service. Thank you very much. I will come again.

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Ece Tüfekçi . 2025-02-24

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Breakfast was great! Nice relaxing place and the service was really good, Laura took good care of us!!

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Tomas Gil . 2025-02-23

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The meal I had here made me feel like I was in Rome, not London. The lasagna were amazing. Thank you very much for the friendly and fast service of Cisem who took care of us.

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Zeynep İlkdogmus . 2025-02-23

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There is a waiter named Brian, who provides very good service. He is Brazilian. He recommended the best pizza. It is worth it.

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Lissander Abel . 2025-02-23

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Bella Italia never fails to impress, and this time, Cisem made our visit even better. She was friendly, efficient, and knew the menu inside out. I tried the Pulled Beef Pizza, and it was absolutely incredible—tender beef, flavorful sauce, and the perfect crust. Can’t wait to come back!

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Baris Acik . 2025-02-23

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Very nice. Large and tidy environment. Laura served us very well.

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Luisa Iva . 2025-02-23

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Our server Cisem was very helpful and kind to us. She had excellent recommendations from the menu and I was very happy with the delicious Pollo Cacciatore. Very good food and customer friendly professional service. Would definetely go back again!

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Orkun Velioğlu . 2025-02-23

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