Tortilla King's Cross in Camden

Extremely rude and unprofessional young staff. They really don’t know how to approach customers. Constantly asking me if I would like to pay even if I am still sipping my coffee. Extremely unprofessional and unacceptable behaviour from the staff in any place let alone a place with such absurdly high prices. Also cakes are dry and tasteless and coffee is absolutely average. Definitely go somewhere else.

I knew I just wanted a nice coffee n brunch poached eggs n toast. Brunch came with red pesto, glad i didn't ask for it to be left off my plate... it was delicious 😋... AND a nice cup of oat latte 😋 Belly feeling nice 😁

Good location for an after-work beer and small snacks.

Came here for drinks on a Friday evening. Disappointing to be honest. Service wasn't great either. Had a table booked from 1945 - 2115. Took about 15 mins for somebody to take our drinks order despite it being really quiet in there. When my friend ordered a second drink at 2045 they seemed reluctant as closing soon. The guy then rushed over at 2100 with a card reader to settle our bill when I hadn't even asked him to. Maybe stick to being a day time cafe. Will go elsewhere from now on.

Everything is great! The coffee is really good!!!

I am not sure if they were understaffed, but I had to chase up for every part of our order for three people, and then they had the cheek to charge 12.5 % for service. We will note be going back.

The coffee had a special taste. It was different from the others not bad I recommend

Nice coffee and food but service can be very slow sometimes.

Great little spot, went in looking to buy coffee beans, the staff members Muni and Sofiia were very helpful, adviced me for the right choice and even grinded the coffee for me. Highly recommend ❤️

Everything is perfect and staff are incredibly helpful. I was served by Muni yesterday who did everything possible to accommodate me and gave me sterling service. Though I have only been twice, I intend to be back as I am really keen on the efficient and friendly service. The food and drink selection is also great!

Coffee is passable but the staff are rather rude. Hopefully I just caught them on a bad day

Great little cafe great service and nice pastries

Decent place for a coffee and a bite to eat relatively near King’s Cross Station. It seems to be quite a popular café, so it can get a bit busy. They have a good amount of seating outside, with some downstairs and upstairs inside. We had the Egg Mayo on a Brioche Bun and the Hot Croissant, both pretty good. The coffee is decent enough, as you would expect, and we also had the hot chocolate with run off the seasoning menu, which was quite tasty. The service was nice enough and all in all, felt like a pretty standard for a sit down café with table service. Would not have any hesitations around coming back.

For a small latte to for take away you pay 3,80£, to drink in 4,20£. On top of that you pay 12.5% service charge, even the coffee and food costs anyway more when you drink or eat in. It was probably the smallest latte I’ve ever had and the milk was too hot and coffee tasted „burned“. My partner’s flat white was watery. Very disappointing quality :( the 2 stars are only for the nice look of the cafe and the friendly guy on the door who gives you the seat. The other service is also not very friendly.

Great coffee and snacks, busy but tables come up quick.

Great food, great menu, staff were super friendly and attentive. Quite pricey, but it is central London!

Asking me to leave after 45 mins is insane behaviour and insane policy. Won't be returning even as a local who used to go often

Great little coffee shop. Best Flat White I've had in the Kings Cross area. My wife had the salmon toast and said it was delicious. Service was quick and friendly.

Kicked off table after just 40 minutes!! Ordered 2 coffees and cake very rude

Rude staff tbh. Just came up to me and kicked me off the table because my 45 minutes was up. Had just finished my food and coffee and was in the middle of writing. Expensive as well should value customers.

Visited for lunch with a friend around 11:30am on a weekday. We could only sit on bar stools near the coffee bar as upstairs seating was full and couldn’t sit outside in the cold December. I’m vegan and found a nice amount of food options but very basic “easy” options such as porridge, avocado on toast etc. I got the avocado on toast with beetroot hummus which was tasty but I couldn't justify the price for just one slice of toast (little salad would have been nice?) I added vegan feta for £3.50 and looking back that price was pretty outrageous considering a pot of M&S vegan feta costs the same. I ordered an oat matcha latte and was quite disappointed. Again over priced and one of the only cafe chains in London still charging extra for oat milk? I know matcha has an earthy taste but this was straight up grass milk so I had to add sugar. It also hadn’t been mixed well - I couldn’t finish the cup due to matcha powder clumps at the bottom. I won’t be revisiting or recommending this chain to anyone

Came for an afternoon snack and coffee. The cafe has got some seats upstairs and some downstairs, they got a good variety of choices, prices are decent overall. The staff was cordial and asked several times if we wanted anything else.

Surprising they sell so much food when there is no kitchen. Scrambled eggs I'm not even sure came from an egg. Think they were a packet but they were definitely cooked in the microwave. Boiling hot, dry and dense spongey texture. £10..... I sent it back as it was vile and they removed it from the bill. Have been before for coffee but first time I've had food - will be the last

The food and drink were fine but the way the wifi is distributed is incredibly stingy and not conducive for productivity.

A lovely coffee shop in terms of location, seating, cleanliness and staff is nice, particularly on a Saturday afternoon. The range of food is classical for a coffee shop in the area. Service was speedy. The coffee however is average. It’s not the hottest ( in all respects) .

great service and atmosphere. love the staff members.

Notes is a chain of cafes near St Pancras International and on the way to Coals Drop Yard. The venue is small, and seating is sparse. Some outdoor seating is available. The staff is hospitable. The place does get busy fast, and people can also reserve seats. The food is average and there are not enough dairy and gluten-free options available. The prices are above average with two teas and sandwiches coming up to £30. There is a rush for seating and with average food at high prices, it is not recommended to visit. I would suggest looking elsewhere for a better cafe experience.

Coffee is a hit n miss. Sometimes it takes okay but other times it tastes really sour and metallic.

Very nice place to have a coffee. Good location, easy access.

The tea was basically plain water and the pumpkin spiced late tasted like water from a sink. Definitely can’t recommend it.

Really disappointing food, felt like airline food. My coffee was delicious but in a disposable cup when I was eating in which feels sadly dismissive of the environmental impact. I'd go here for a coffee (and give a keep cup!) but not have brunch here again. Service was superb

Great little meet up spot near King's Cross. Big fan of the green smoothies there.

Overpriced and unreal portion sizes. Mocha comes in a glass used for a child having a drink of juice.

Super long wait for take out coffee after order (15+ mins) w/o warning about wait

Decent location and decor but the coffee taste pretty bad

Teníamos las quesadillas y el burrito, ambos estaban muy sabrosos. Hay una selección de ingredientes que puedes elegir para tener lo que te apetezca.

Great coffee, great atmosphere, will be back.

Decided to try this spot as it’s conveniently located near King’s Cross. The outdoor seating is beautiful in the summer. The staff are friendly and welcoming. However, the food is very average. Ordered a granola bowl, which was okay, nothing too special. My friend ordered a breakfast sandwich with bacon but the bread was super hard and difficult to eat. Got a mango iced tea which was very average as well. Don’t really recommend for the price. There’s better places in London in the same price range.

Staff were very nice and friendly but unfortunately Wi-Fi was not working and plug socket was slow at charging.

Been a few times for a late coffee & drinks. The coffee is great and the cocktails are decent. Nice local place that’s open a little later than other places in the area.

Great coffee place for a chat with a friend or simply to work with your laptop

Good food, good friendly service even if the pricey side.

Great coffee and a warm welcome and goodbye from staff. A nice, clean and atmospheric café with a great selection of food!

Nice atmosphere, love the coffee and the pastries. Been a few times and it is one of my favorite cafés in London. Close to King's Cross and St. Pancras stations, highly recommend going if you are close by.

Stopped for a coffee and snack while waiting for train at St Pancras. Sat outside and ordered. The coffee was served in a paper cup and was undrinkable. Weak and insipid. The tea was served in a pot that was physically chipped in the spout and heavily stained with tannin from previous use. The ceramic cup and saucer were also stained and well past their sell-by date. The tea was sent back and the new pot was also deeply stained and aged. My companion refused to drink the tea and I left the coffee. We cut our losses and left. AVOID this place like the plague which - you could possibly catch from the crockery!

generally picky with my coffee but this was quickly prepared and excellent. my flat white was mellow, pretty sweet and slightly nutty.

Spashiya gave us the best customer service. We got a cappuccino and oat latter with an almond croissant. She was bubbly explained the menu to us and made us feel very welcome. Thank you for the awesome customer experience and perfect coffees.

If you say you're open to 6pm, serve coffee till 6pm. Walking in at 5.53 and no ot being served is just poor.

Hi, I been to notes and I had amazing experience. Their manager giuseppe and a guy name chan are very friendly and everything I ordered was perfect. Will definitely go there again soon.

Small place, 1 toilet with outdoor seating. Expensive! Ordered a coffee and was surprised at the cost and the fact that they added a % for service on top.

Bacon and Egg Ciabata... very overdone bacon... seen better bacon coming out of the crem. Wouldn't even feed this to my dogs (AVOID)

The problem is, they don't take cash...when you want to get rid of it before the big return.

The Strawberry Cheesecake latte doesn't taste great - seemed like it was made with sour milk, like the cheese had gone off? Poor quality for such a high price. The serve and atmosphere seemed great however so it was upsetting that the drink wasn't so pleasant.

Horrendous service and coffee. I was hesitant to come into that place looking at the bad reviews. The only reason I went in was because I needed a place to charge my phone while waiting for some friends. Arrival was extremely unfriendly, staff couldn’t care less about those of us who pay their salaries… The place looks untidy and poorly looked after. I ordered a coffee at the counter and the guy at the counter (so unwelcoming!) told me to have a seat for table service, which I had to prompt. Waiters looked disorganised and unprofessional. The coffee was served by another unfriendly staff. And… the coffee was horrendous! Worst coffee I have had in London, terrible taste. That coffee left a horrendous aftertaste… puark!! If you want good coffee and good service, go elsewhere.

this place has so many negative reviews, which should be like a big red warning sign. i recently ordered their summer special drink, a strawberry matcha latte. i always buy from japanese specialist matcha places so i know how it should taste. this was the WORST one i’ve ever had. as soon as i started drinking, it was SO THICK, like a MILKSHAKE. this should have the consistency of an iced coffee. why is it so thick i can barely get it through the flimsy paper straw? i kept getting pieces of straight matcha powder in my mouth, which is like drinking a coffee and getting instant coffee granules in your mouth. they definitely didn’t use the correct tools to make it, which doesn’t really surprise me for a western place. it was so thick, extremely bitter, and practically undrinkable. i paid £4.90 for this abomination so i went home, and salvaged it with more water and sugar because i’m not throwing away a drink in this economy. not just the abysmal drink that ruined my mood, but my colleagues and i were waiting at the cafe for our manager, as it was heavily raining outside and we sat outside the cafe for shelter where there was PLENTY OF SPACE. i and one of my colleagues bought a drink to justify staying at the cafe for only around 10 or so minutes while we waited for the rain to calm down. despite this, one of the ladies working there (a white european blonde haired lady) felt so incredibly offended by our presence that she told us to move out of the way when two of our colleagues were standing next to our table having a chat so she could get to someone behind us. mind you, this is the OUTDOOR SEATING AREA. instead of taking 2 seconds to go around, she apparently is a BULLDOZER and needs a straight path to go anywhere. if we were truly blocking the area, she could politely ask us to be seated elsewhere but we weren’t, and she still rudely told us, “i can’t get past you to the other customer” with a weird judging look, like… do you really get paid enough to care THIS MUCH? rudeness aside, when we moved to another area to be seated, she would give us dirty looks whenever she walked past, EVEN THOUGH TWO OF US HAD DRINKS. and because our existence was so incredibly traumatising, she had to inform her colleague of our “awful behaviour”. even though we had already moved. why is a grown woman having a tantrum. it’s really not a big deal. as soon as our manager called us to meet him somewhere else, we left asap. so tldr; don’t come here because you’ll be a nuisance for existing and western places don’t know how to make eastern drinks. RUN AWAY!

Compré tortilla demasiado buena para ir y fui a preguntar al personal si la opción vegana disponible. 3 horas antes de mi colección y el personal me dijo que sí, sí, que tenemos vegano. Dije que no necesito cancelarlo y dijeron que no necesito hacerlo. ¡Bueno, cuando vine era carne! Ni siquiera tratando de ayudarte cuando me aseguré de confirmar en el restaurante que estaba recogiendo de antemano. En lugar de disculparse o tratar de enmendar su error, estaban ocupados empacando comida para sí mismos justo antes del cierre

Ordered a flat white, not sure what I got but it definitely was not a flat white. It was very weak coffee with way more liquid in my disposable cup than I normal get when I order flat whites. Also ordered a croissant which was stale.

We called in for a light brunch. Poached eggs in sourdough and Avocado on sourdough with a poached egg. Both served with a delicious red pesto which just lifted a simple plate of food. Coffee was good,,; americano and a flat white. Service wasn't the quickest but guy that served us was very polite and helpful. Shame the weather was cool as we sat outside but a great place to go whilst waiting for a train at KX or St Pancras. There is a service charge but it's optional and we were happy to pay it.

Poor service, cold drinks, dirty cups. Do not recommend

Shocking service. Very expensive. Waited an age on scrambled eggs on toast to get omelette on toast. Wrong pastries and cold coffee. Excuses when paying and asked them to remove 12.5% service charge. Very very disappointed 😞

Poor service this afternoon. The waitress did not bring out part of my order and avoided contact thereafter. Left without receiving it.

Super friendly and quick service when we called here for breakfast on a Saturday morning. Lovely food and great coffee, would come again!

Good hot chocolate. Not a huge seating area indoors. Nice area outside though

Just so boring. No atmosphere, miserable staff and expensive.

Stopped by for a cheeky drink with a friend. The montepulciano was very good. They were super kind and attentive. Never disappoints. Great prices.

Tasty brunch in small cafe in new build development. A bit expensive but normal for bougie central London. Needs to do better for wheelchair access. (Don't provide a wheelchair accessible toilet and then block the entrance so wheelchair users can't fit in...)

I have visited today in the evening for the dinner had a couple of drinks and food was amazing especially the king prawn's i loved it 😍 and also the atmosphere is really amazing . Chan is really awesome he is so cool i love his service👌🏻 . I will suggest my friends and family regarding this restaurant in future☺️

Anusha and Giuseppe has given me a wonder experience

Been here twice and both times all the staff were lovely especially Anusha! My fave coffee place :)

Quick, efficient service from Si. Not cheap but was a comfortable, convenient meeting spot close to Kings Cross with water garden and people watching to enjoy.

Really cute spot for your healthy brunch!

Went here with my friends - weird staff, very unwelcoming(quite rude tbh); thought the place was a cafe so when I went to go order at counter and was told it was table service, I asked one of the waitress if she could take our tables order - she made a very weird face to this request, all I asked her to do was her job... Food and drink were very mid. During the end, found hair in one of my friends food and complained to the staff and the response was giving "we don't do costumer service", they did not care. I'm guessing for whatever reason, the staffs thought we purposefully decided to put hair in our own food because afterwards, my friend noted that they walked past us to check the colour of our hair and we also heard them making comments about checking cctv, like...cmon? Despite this very unhygienic experience, my friend was still charged full price for her food! Anyways, if you want mid overpriced food, confusing system and gloomy, moody staff , then this is the place for you, if not, go somewhere else <3

Worst coffee ever, how dare you call this an americano 😱

Firstly, there is a service charge added to the bill, for almost non existent service. I ordered the devilled mushrooms and poached egg, with orange juice. The egg was overcooked, and the juice was very sweet. Almost like soap. After brunch, I bought a muffin to go. Again, it was overcooked and dry. So it seems the food in general is just bad. The service is minimal. I was just casually told to sit upstairs, and left waiting for 15 minutes on somebody to take my order. The only interaction I had with staff was the brief dismissal of "there's seats upstairs" and the taking of, and delivery of my order. An included service charge for this interaction is disgraceful. Definitely wouldn't recommend.

visited Notes Cafe and was blown away by the exceptional service from roberto, Anusha, and Sai. Roberto brews the best coffee I’ve ever tasted – rich and perfectly balanced. Anusha's prawns were succulent and bursting with flavor. Sai ensured everything was presented beautifully and provided top-notch service. This trio makes Notes Cafe a must-visit spot for coffee lovers. Highly recommended!

Giuseppe was very friendly and honestly made feel special.customer service was 10/10

Love it! Yaya looked after me with nice matcha latte and carrot cake! Thank you so much!

Whenever I visited this cafe, all lovely staffs makes me so happpy The best coffee and baristas in London Anusha and Muni are great and lovely😘

very good. coffee is very good. chan and giuseppe are very very kind thank you~

I absolutely love their dark chocolate and sea salt cookie. And I’ve tried a billion cookies nothing beats this one! So whenever I’m around Kings cross I make sure to drop by and empty the cookie jar 😅 Big shout to Yaya, Anushka and Joanna, such a sweet lot! xx

A bit expensive but great service and a lovely coffee!

We went to the place but it closed early so they gave us some croissant and pastries on the house! Thank you Anusha, Yaya and Chan!

excellent service by anusha very friendly coffee tasted great!

I came to notes and left with a smile on my face cause a lady named anusha had helped me greatly with her amazing service. I will make sure to come back with my friends due to the great experience she gave me !

Good coffee, wholesome atmosphere, and wonderful service from Anushka! Thank you!

Great food really helpful staff will definitely go again 👍

Love the staff here, always so lovely and happy to see you. Very welcoming and whilst it does get very busy for space they have, they make sure to accommodate you as best they can. The coffee is lovely, and I love coming here. Specific mentions are: Muni, Anusha, Yaya and the manager Giuseppe.

I love coming here, the people are so attentive & friendly ! The coffee & the food are also amazing, I always end up coming back here.

Notes customer service was absolutely amazing! The staff were so friendly and accommodating to my needs. I recommend getting the super breakfast, it will satisfy your cravings as it did mine Will definitely be visiting again soon

It was a chilly day and this place advertised a rum hot chocolate outside so we thought we would try it out. When we entered we thought it was a cafe where you order at the till so we waited at the till for a short while. Then a member of staff asked a group who came in after us if they would like a table, ignores us and asked two people directly in front of us if they would like a table. When we had been seated for a while, no one came by to take our order so I stared to make my way to the till. A staff saw me and made their way to our table. We ordered 2 rum hot chocolates, slice or carrot cake and a chocolate cookie which came to almost £30! I realised this was because on their display, the eat in prices are in a very small print compared to take out. Also, an OPTIONAL service charge was added to our bill but the person who took my payment failed to mention this. The food and drinks were definitely not worth the price. The cake was dry, cookie was salty and the rum hot chocolate tasted worse the more we drank it. Would not recommend. In my opinion it’s called notes because they take all your notes and you get nothing in return😐

I can't comment on the food, because after sitting by the bar being ignored for far too long,, we left. Abysmal service.

Horrible organization! The coffee tasted the cleaning chemicals, absolutely disgusting, everyone doing everything, completely lost staff. As soon as you get in you can smell the toilet, which is not soo good for the size of the place. If there is a management on site, they aren’t doing their job! Brownies are really good ✔️

The waitresse was quite indifferent not nice and not smiling at all I felt very unconfortable, so I paid double for the service quite slowly and expensive.

I tried Notes again recently after a few years of avoiding it and it has not improved at all! The service is pretty awful (ignored, takes forever, SO expensive), the Welsh Rarebit was just quite sad and tasteless and the coffee is not good. Great location so decent atmosphere, but won't be back.

Nice cafe near train station , friendly staff, good croissants, coffee ok

Service charge for what? We were seen to a table outside, waited 10 minutes to order, and another 15 minutes for our coffee to arrive after having to chase it up. When I asked why the bill didn't add up, he relied "well it is quite expensive here"... They refunded the service charge, but £16 for 2 lots of coffee and cake (it was pretty good, tbh) just can't be justified when there's so much choice around

Great selection of cakes. Staff is incredibly nice and accommodating, which was really the highlight! Thank you :))

Lovely place but not the friendliest service and quite overpriced for what it was

Food was alright (had a lovely Reuben sandwich) but the coffee is pretty 'meh'. Music on the overhead system was a bit loud too.

Fine coffee but very indifferent service bordering to passive aggressive. Good for takeaways I guess