Based on 5.624 opinions finded in 5 websites
Based on 5.624 opinions finded in 5 websites
Opinions
I tried it for the first time and it caused food poisoning
Hend . 2024-11-10
MORE AT Google
One of the dirtiest places…. I have been to the one in London bridge and headed in for a similar service… Sorry to say the place sucked.
Sunitha Mallika . 2024-11-08
MORE AT Google
Delicious food paired with thoughtful and attentive service, ensuring a pleasant dining experience that leaves you wanting to return.
Nataly M . 2024-10-22
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3 young male workers chased a homeless woman out and down the street for stealing a burrito. I watched all 3 of them physically get the bag back from her. It’s a burrito. You can’t sell it anymore anyway. Let her go. Ffs.
Cayleigh Olson . 2024-10-16
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A well-known Mexican restaurant, but scarce in quantity My favorite Mexican restaurant, however, the quantity of the food is not quite enough
Abdulrahman . 2024-10-15
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I just added whatever caught my eye and it was delicious. But it was so big that I couldn't eat it all. I packed up the remaining half and ate it at home.
밥달라고 . 2024-10-11
MORE AT Google
I visited this location around 7:15-7:30 PM and noticed something that impacted my service experience. While the female server was friendly and helpful, she seemed to be the only one actively serving customers. There were two other employees not focused on customer service: one with glasses was at the cashier station engaged in a long conversation with a customer, while another with short hair was at the chip section next to the till, also seemingly unengaged and too busy chatting to his cashier mate and customers. This left the server to manage everyone alone. This didn't seem very efficient, and it created a bit of a wait. Additionally, the employee with glasses seemed more focused on flirting with a female customer than assisting with the checkout process. I hope this feedback is helpful. Perhaps a manager could address the need for all employees to be attentive and available during peak times.
Kevin Del Fuego . 2024-10-11
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The staff are friendly and the quality of food is amazing I went after a rugby game and I felt like my team had scored twenty more tries
Azy S . 2024-10-05
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Great, but it doesn't add much if you tell him!!
Sulaiman . 2024-10-05
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Food was dry. Service was pitiful. Christina was rude and was telling openly racist; once comforted she refused to apologized and claimed she did no wrong.
Maria Garcia . 2024-09-22
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Portion sizes smaller as expected in a touristy area but taste was there
Hayden Bauschka . 2024-09-18
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The cashier turned to her colleague and said "The more we charge, the more we're paid." Do better.
Adam MacRae . 2024-09-18
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Portion sizes smaller as expected in a touristy area but taste was there
Hayden Bauschka . 2024-09-18
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The cashier turned to her colleague and said "The more we charge, the more we're paid." Do better.
Adam MacRae . 2024-09-18
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Asked for no cheese in my food. Yet there is cheese in my food
Femi . 2024-09-18
MORE AT Just Eat
Asked explicitly for non-spicy chicken and mild salsa, which I’ve ordered many times before without any issue. I’m not sure if they had some kind of mix-up but for both dishes we ordered (a burrito and bowl) they were both way too spicy and inedible for my mother because she has dietary restrictions and can’t eat spicy food. Very disappointed as I’ve always been a fan of chipotle until now.
Nina . 2024-09-08
MORE AT Google
An excellent restaurant and worth a try
MOHAMMAD ALAJMI . 2024-09-08
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Excellent team, special thanks to OJ, and Sahaya!
Darek Fortas . 2024-09-08
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Visited Chipotle on Sunday and had the most delightful experience, all thanks to Hailey! From the moment we walked in, she greeted us with a warm smile and made sure we had everything we needed. She went above and beyond to help us choose our perfect meal and made the entire process so easy. Her kindness and attention to detail truly stood out. It’s not often you find such fantastic service, and Hailey made our day. We'll definitely be back! Hope she sees this xx
Shayrese Fernandes . 2024-09-05
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Being a Karen but this chipotle gives a bad rep on all chipotles. I’m allergic to coriander and they wouldn’t provide rice without it and made me feel like a complete idiot for wanting it without it. Honestly they all look miserable and didn’t care about their customers at all, I’ve been to 100s of Chipotles over the last 10 years and it was the first place that wasn’t accommodating. Honestly just disappointed.
Ellie L . 2024-09-03
MORE AT TripAdvisor
Slightly high prices for the final product. A good fit fast food option in London.
Guglielmo Magrassi . 2024-08-29
MORE AT Google
Disgusting branch Very rude and unhelpful employees Give some food Does not represent the network
אלדד ינאי . 2024-08-28
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Average place with average food.
Yaroslav Pylyavskyy (Slav) . 2024-08-26
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Great food but they shut the toilets as soon as 10 pm.
Vidit Verma . 2024-08-16
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I have an allergy and they are always so accommodating and make sure that I feel safe by; washing their hands, changing their gloves and even changing some of the food to make sure there is no cross contamination. Boba is especially lovely in the Watford store. 100% recommend.
Eilidh M . 2024-08-14
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Me and my friend ordered a burrito, since 00:00 last night (and counting) I have not left the toilet. My friend is the same. If you don’t want food poisoning go somewhere else 👍🏻
Mark Fennah . 2024-08-13
MORE AT Google
A disappointment. Lots of advertising but the food and service is quite mediocre
Christian M . 2024-08-11
MORE AT Google
Great place. They ruined the vegetarian. Rice dish and no longer add the red and orange peppers. Only green peppers which is a shame and obviously don’t listen to what customers say and got a lot of people complain. It’s the meat eaters that focus on I guess. Apparently the red peppers make their fajitas too soggy. Sure. Whatever. The biggest issue though by far is the salt. These guys live on salt. Salmon the chips, the cheese is salty, the rice is salty. You can’t escape it. Maybe it’s the Mexican culture. I know in the Philippines the rates of stroke and heart attack is very high. You know why? Salt I literally walk out of this place feeling like I’m going to drop dead from a heart attack or stroke. They don’t get it. Salt adds taste but that doesn’t mean you go overboard. I don’t smoke either so nothing wrong with my taste buds. I need a drink every time. I in for them because you spend more money. This was a strategy cinemas took with salted pop corn. All this stems from America of course. The most unhealthy nation on the planet. I just wished you guys would make it less Americanised. Hear about what they put in the bread in subway sandwiches for sample many years ago. It was banned in Europe but not in America. Anyway, this is my go to place every weekend. No loyalty card which is disappointing.I need to stop going to reduce my sodium intake which is a shame but it’s American after all. If it comes from America you know there’s always going to be something that is unhealthy about it. Reduce the salt please as I love your food but not the salt
matrixmistro . 2024-08-11
MORE AT TripAdvisor
Horrible tacos! Sloppy made and so soggy they were impossible to eat. Completely submerged in liquid.
Peter Ingvarsson . 2024-08-08
MORE AT Google
The toilets didn't work (was closed) and the eating area could need some cleaning (dirty tables and floor, no napkins ect). I live with it because I love the e the food
Thomas Sejer Pedersen . 2024-08-05
MORE AT Google
Food is good but the people who work there need to chill. They go so fast they mess up the orders. I wanted to pay for my partner, before I even got to the check out, the guy already had the machine ready for me to pay, had to tell him to add the other order and he gave me the biggest sigh … it would save the extra steps of fixing their errors by taking things at a slower pace
M P . 2024-08-04
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hype di tiktok, nulla di speciale. Burrito bello tozzo con una piadina top ma per il prezzo che costa non ne vale la pena secondo me.
giorgia . 2024-08-04
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Not as good as it used to be. Portions are much reduced. Chicken not as flavourful. A disappointment.
Robert Murray . 2024-07-29
MORE AT Google
The food was good and prepared quickly, the waiting time was manageable. Only the portion size could be larger.
Felix . 2024-07-24
MORE AT Google
The food was cold we ordered tonato but it didn't come and wrong drinks
Christine . 2024-07-14
MORE AT Just Eat
I recently visited a traditional Mexican grill restaurant that I first discovered in the US, and was thrilled to find it in London. Its more of a fast food restaurant. authentic flavors and vibrant dishes make it a must-try. The prices are acceptable, providing great value for the delicious and well-prepared meals. Whether you’re a fan of Mexican cuisine or just looking for a new dining experience, this place should be on your list.
yazeed K . 2024-07-10
MORE AT Google
Great place and fantastic burritos nd tacos for quick bites.
Rakesh Radhakrishnan . 2024-07-09
MORE AT Google
Steak gave me food poisoning and my GF too
Imran Aliandro . 2024-07-07
MORE AT Google
Food is cold hardly anything in the bowl and hardly any chips
Reme . 2024-07-07
MORE AT Just Eat
Staff/management are a joke at this branch. Ordered a burrito and specifically said “no guacamole”, still got charged for it and when asked why was I charged for it, server was rude and said I needed to pay for it, also making a scene trying to belittle me. Thought okay fine, whatever. Took a bite and NO guacamole. Staff acts high on their horse, no apology when I took it back. Got a refund for the guacamole at least but they clearly need to be trained to work with more accuracy instead of just speed. Terrible experience.
K Tran . 2024-06-25
MORE AT Google
service was fast but the only negative was i couldnt order the quesadilla unless i ordered them online?
Maha Fadul . 2024-06-18
MORE AT Google
Acceptable fast food. I found it not obvious what you were going to be charged.
Michael (SavingTheNHS-SavesMoney) . 2024-06-17
MORE AT Google
Children insisted on to go and have Mexican food. We liked it, could be tried if you want.
Aysel D Babayeva . 2024-06-15
MORE AT Google
Yesterday I made an order via Chipotle's website for a quesadilla, to be collected at the Putney branch at noon. I turn up at noon, only to be told that online orders have to be made through the Chipotle app, which had "just launched yesterday". So my online order had not in fact gone through to the shop. I showed the manager, Divhi, the "payment pending" to Chipotle for my order on my bank app, and she assured me that since my order failed to go through to the shop, the amount will not be deducted from my account. In the evening, I saw that payment was in fact taken by Chipotle. I call Divhi today to enquire, and all she said was, " Just tell your bank to refund you. There's nothing I can do about online orders that fail to come through to the shop but payment is still taken from customers." Incredible. I am now contacting Chipotle head office for some answers.
Lynn L . 2024-06-13
MORE AT TripAdvisor
The staff were nice, the portion is solid and there're many seats.
Yovi Lenardi . 2024-06-10
MORE AT Google
Food was really tasty at a very reasonable price. Staff were friendly too.
Nicholas John . 2024-06-09
MORE AT Google
Staff are very rude, the woman who prepared our order shouted us because I ordered 2 burritos with different ingredients. She rushed our order, put random items and didn`t put the items we want. Rolled the burritos very poorly, it was barely closed. I don't even know why this place is ranked above 3 on google maps. Very bad experience, train your staff after you hire them or hire experienced people.
Berke Güller . 2024-06-07
MORE AT Google
One of the female staff members was very rude. She didn't have any patience while I was trying to order my food.
prachi kale . 2024-06-05
MORE AT Google
i usually visit the store in Baker Street. This is my first time to visit the one in city Centre. The portions is very small I have to say. And I ordered the same items, it is 10p expensive than Baker Street.
Sco K . 2024-06-02
MORE AT Google
I was getting so rushed to order even if it was empty
Bbbrrraaa C . 2024-05-30
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Probably Westhampstead is the worst brunch bu in general. Service i terrible. Tiniest portions served in a hurry. Despite it is never really busy, feels like customer is nothing but pain. No advice. Everything is covered or nearly empty. You are being chased through the pass to get to the till as ap. I have missed beans and my bowl was so dry. It usually is super dry. Noise created by prep (literally factory like) and deafening musac makes any communication with Staff simply impossible. Portions are scarce and you have to pay double for anything to be added. Then it’s too much. Simply wrong proportions. Literally you get shreds of one lettice leaf. And maybe 2 slices of tomato, table spoon of meat, etc. It’s is not reach in flavour just salty. Poor choice of drinks. They should really learn from tortilla. There is not much choice in the area so I check every 4-5 months and every time is worse than previously.
Izabela B . 2024-05-30
MORE AT TripAdvisor
Went to get a takeaway for dinner on Wednesday 29.5 and was greeted by the lovely Zayne who made me a tasty burrito. His service, professionalism and friendly spirit made this a great experience. This location is always clean and the food is yummy but being served by Zayne is absolutely what I will remember. I’ll definitely be coming back. Highly recommend. Thank you Zayne.
S E . 2024-05-30
MORE AT Google
Excellent fast food, friendly and fast service. Low price
Andrea Morelli . 2024-05-28
MORE AT Google
This location charges full price to get a half size burrito
CHRISTOPHER GALE . 2024-05-25
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Rahman and Zayn were outstanding
Darek Fortas . 2024-05-24
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Always lovely and clean in here
Rebecca James . 2024-05-16
MORE AT Google
Excellent burritos, two of us ate one and it was very filling.
Michele . 2024-05-13
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Small potion and the staff think that they are the boss in paying my food!
Vivien . 2024-05-11
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Chipotle UK and Chipotle are not the same thing. I prefer the US version, but as I ate my smaller portion, much spicer and unsalty chips there were 2 girls sitting next to me eating chipotle for the first time loving their food. #foreverchipotlefan.
Laura . 2024-05-03
MORE AT Google
Fabulous team and love the food!
Jenny Valfre . 2024-05-01
MORE AT Google
I had a burrito and tacos with my son and we both enjoyed it especially the guacamole 😍We were served by a young lady with a tattoo on her arm and she was lovely. Overall a great experience. Will be returning.
Eno Kokedhima . 2024-04-23
MORE AT Google
I had two people served me. They gave me options to eat. However the portions in central London Bloomsbury Chipotle is very small for 12.75. I expect at least a handful of food. This isn’t going to full me up. Westfield does a better portion for what the price is. I got takeaway and I didn’t get no wooden spoon? How else am I going to eat my food?
Davo Knight . 2024-04-23
MORE AT Google
. First time trying chipotle and quite frankly really disappointed. I thought the price was extremely high for what I’d ordered so asked for a receipt. When I got back to work I discovered I’d been charged an ‘Eat in’ service charge despite telling Rakela that I was taking it away. Now I can look past the error of being overcharged if the food was to a high standard. Unfortunately whilst eating my chips and guacamole I found a large piece of avocado peel mixed in to the guacamole. Quality control is clearly non-existent. I don’t think I’ll be eating here again in a hurry.
Andrew Gregg . 2024-04-20
MORE AT Google
Nous sommes servis très rapidement, très pratique en take away,très bon L'équipe est bien coordonnée, on attends pas ,les choix sont variés
jessica r . 2024-04-15
MORE AT TripAdvisor
Simple rapide efficace, équipe bien coordonnée, on attends pas Les choix sont variés,c'est très bon Très pratique en take away
W3306TKjessicar . 2024-04-15
MORE AT TripAdvisor
The worst staff ever. They are so rude, and keep yelling at all customers. The lady at the counter was especially mean, on a simple question of what sizes are available to order.
Drishti Agarwal . 2024-04-15
MORE AT Google
Really dirty environment, arrogant staff who ask you to repeat yourself, don't make themselves understood and make fun of you for no reason. Normal food and fairly high prices.
Valentina T. . 2024-04-12
MORE AT Google
A nice place for a quick bite. Chipotle is very much like Subway not a sit down place where your order is taken. Instead you queue and the staff build your burrito. We plumped for the plant based option and this was very tasty. Overall its no frills but good if you need to eat and go
Kam-Haider . 2024-04-11
MORE AT TripAdvisor
Drastically reduced potion sizes recently on double meat and increased prices. Once a returning customer. Not anymore.
Paul Adams . 2024-04-05
MORE AT Google
Fast food in Mexican...but delicious!
Melanie Heptner . 2024-03-31
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the best fast food out there. love the guca🥑🥑
Annie Aung . 2024-03-31
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Not good for Vegetarians. They cooks all their veg on the same pan they cook, beef and other meat product. When I asked if they don't have separate pan to cook veg stuff then the reply I got it "that's how we always do it" - so if you are vegetarian, we aware of this!!
Manoj S . 2024-03-30
MORE AT TripAdvisor
Perfect tacos, as always, good care of customers by staff.
Dariusz Kramarczyk . 2024-03-26
MORE AT Google
Very Okay. First time in a Chipotle... Amazing workers, lack of sauces suprised me- plus the small portions. Nevertheless it was still able to fill me up. The vegetarian options are good, they even tasted better than the meat!!!
Alex Whiteside . 2024-03-22
MORE AT Google
Very rude personal. You should be appreciated for busy day. Not yelling and talking all at same time!! Not recommend at all.
ertuğrul topcu . 2024-03-16
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I mixed all the sauce. but that was for me a little greasy and salty.
Happy . 2024-03-16
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I would say it’s the same as barburrito or even tortilla it was nothing special. However did like the big bottles of tabasco
Maria Romanov . 2024-03-12
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Good food, but the music was too loud.
Cornelia Karlslund . 2024-03-10
MORE AT Google
Exactly what my heart needed. Also, clean and not super busy. Bonus points for the music.
Juliana Sanchez . 2024-03-10
MORE AT Google
Obsessed. Would eat it everyday if I could. Miss the Soho branch, hope they open one there again. Also travels well on Deliveroo etc, order always spot on. Delicious.
Laura Healey . 2024-03-10
MORE AT Google
It’s really unhealthy how much I think back to this bowl. At the time I thought there was too much onion and I wished I got extra chicken and cheese. However hand on the bible this bowl crosses my mind minium once a week. Looking forward to getting my hands on it again sometime
bigandgreedy . 2024-03-05
MORE AT TripAdvisor
Good chipotle food overall however this is not authentic Mexican food like others state in the reviews
Sergio Mancinas . 2024-03-03
MORE AT Google
Good food, portions a bit too small compare to other chipotle (I dunno if it’s a UK standard compare to US)
Daniel Nappi . 2024-02-28
MORE AT Google
I’m kind of disappointed in Chipotle UK. First of all they don’t have queso! It’s like you can’t put a puzzle together, the portion a lot smaller than in US but cost much more, meat was great can’t complain . Other than that I do recommend this place because it’s still healthier than regular fast food and you don’t feel heavy. Please add queso to the menu .
Julie . 2024-02-27
MORE AT Google
Their problem is that they put a small amount, not like America
M Alkhulaifi . 2024-02-21
MORE AT Google
Always so consistent and amazing service. The food is sooo tasty and you can choose anything you want. Great portions and the guacamol? OMG the best!
William Clinton Ogbebor . 2024-02-14
MORE AT Google
Quick mexican food Burrito with whatever you want. Tortillas are nice You will have to share the burrito as it is massive. Watch out for the salsa there three varieties - dare you to try hot . There is also Tabasco on the side if you need more chilli
LIFE IS TO BE LIVED . 2024-02-13
MORE AT Google
Great food and customer service
Cem Sevinc . 2024-02-11
MORE AT Google
After a tiring few hours in london we decided to try Chipotle for the first time. You first select your base out of 4 options and then the ingredients just like a normal burrito joint. Instead of ordering Burritos we preferred Bowls and it was as filling as a Burrito. Better than getting an unhealthy Takeaway in my opinion. However, the star of the night was their Guacamole it was delicious one of the best i have eaten in have no clue how they make it this good. My only criticism would be that they put lime on their Nachos which is not my favorite.
Sarper3 . 2024-02-10
MORE AT TripAdvisor
Great service from a busy location, team were polite and processed our orders quickly and efficiently.
Michael Freter . 2024-02-07
MORE AT Google
This is my first ever time at Chipotle. The food is really good and healthy and given that you can add what you want in your bowl or burrito feels like the Mexican cuisine of subway. I also think the guacamole was the best I've ever had. I was able to taste avocado and some lemon juice. The only bad thing is how expensive it is and how there are not that many locations in the UK. I think I go there for occasions. Highly recommend
Leo Papadopoulos . 2024-02-06
MORE AT Google
Buon fast food messicano a Londra Sono stato in questo fast food per cena con la mia ragazza in occasione di una vacanza a Londra. Il locale, che propone cibi in stile messicano, si trova poco distante dalla stazione metropolitana di Tottenham Court Road. L'interno è molto ampio e dispone di numerosi posti a sedere. È possibile anche consumare il pasto occupando uno dei balconi in vetrina. Vengono proposti burrito o ciotole dove poter scegliere l'abbinamento preferito tra riso, carne e verdure. lo ho preso un burrito con salsa piccante che ho trovato molto buono e decisamente spicy. I prezzi sono ottimi considerando le porzioni generose.
Marco Rubertelli . 2024-02-05
MORE AT Google
Great lunch option. It's very similar to tortilla, but I think it tastes more authentic. You can pick between bowls, tacos, or a burrito...all for less than £10.!!
Saj Singh . 2024-02-03
MORE AT Google
Sono stato in questo fast food per cena con la mia ragazza in occasione di una vacanza a Londra. Il locale, che propone cibi in stile messicano, si trova poco distante dalla stazione metropolitana di Tottenham Court Road. L'interno è molto ampio e dispone di numerosi posti a sedere. È possibile anche consumare il pasto occupando uno dei balconi in vetrina. Vengono proposti burrito o ciotole dove poter scegliere l'abbinamento preferito tra riso, carne e verdure. lo ho preso un burrito con salsa piccante che ho trovato molto buono e decisamente spicy. I prezzi sono ottimi considerando le porzioni generose.
Marco R . 2024-02-01
MORE AT TripAdvisor
Smallest portions I’ve ever received at a chipotle. No chips at a chipotle? $22 for a meet free bowl. Won’t be coming back
Daniel King . 2024-01-28
MORE AT Google
Tasty but tiny portions and crazy music, literally crazy music 😢
Henry Klosok . 2024-01-25
MORE AT Google
food was good and fast delivery.
Eunice . 2024-01-20
MORE AT Just Eat
My colleagues and I felt very unwell a number of hours after eating here. Chipotle is usually very good but given it was the only thing I had eaten that day and it went right through me I don't think I can return.
Krishna Patel . 2024-01-18
MORE AT Google
A great mexican-style restaurant in London. Good quality and healthy food with decent service. I will definitely be returning. 😋
Abel C. . 2024-01-17
MORE AT Google
My first time in a Mexican fast food joint- what fun! Such deliciously tasty, low price food and very friendly staff- a special “thank you” to Hayley who made sure I fully understood how it all worked and made my tacos extra special.
KateBrighton . 2024-01-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Missing extra portion of meat that I’ve paid extra and the overall portion was much less than usual
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We had a delicious meal here my husband got a burrito and I got the smashed nachos reasonable prices delicious flavors. Really good variety of fresh hot sauces, and salsa . They weren’t really good at substituting with the nachos. Even when I was willing to pay extra to add things, they said they couldn’t do it, which I thought was silly.