Decimo in Camden

Very bad service. For New Year's Eve, book for 8:30 p.m. They called me a few weeks later telling me that it had to be for 9:45 p.m. with a menu, fixed price (approximately €180pp) and payment in advance. When I arrived on the 31st from Barcelona, ​​they told me that the reservation was at 8:30 p.m. It's not until I show them the confirmation they sent me that they let me in at the reception. At the door of the restaurant, the same thing again. In the end they let us in but it took them more than 40 minutes to give us a table without any type of explanation or compensation. As for the food, it was not bad, but they served us very slowly and 2 dishes and desserts were left undelivered. I understand that a New Year's Eve night can be complicated, but when you pay that money you expect a minimum, that at least they don't make fun of you. During the time we waited, many other couples who had arrived later entered. They didn't give us any explanations about the missing dishes after more than 30 minutes of waiting.

The most amateur service I’ve ever seen. We spent £600 on new years’ evening dinner tickets and it took 45mins to get served at the bar. What is going on guys?!

Jordan and Tyreese are the best, we had a great time with great drinks!

I booked Decimo for my girlfriend's birthday. It was a wonderful experience from start to finish. Great atmosphere, excellent views, there was love music playing with just the right vibe and volume, the decor was lovely. All the food was spectacular and our server, Ellie was superb. She went above and beyond to make sure we enjoyed our experience. Very happy to strongly recommend Decimo.

Incredible Christmas lunch, and what a pleasure to eat food that reframes festive British classics with such flair! The service from Ellie was nothing less that superb.

Perfect place and Owener. When I had lived in London in week days almost everyday I used to go there for my dinner. Try Turkish meatball and Humus for me 😘👌

The food was exceptional, but what truly made Christmas was the excellent service from Ellie. She was incredibly informative, enthusiastic and attentive. I must thank her and all at decimo for making our Christmas incredibly special.

Really lovely place to eat , celebrate and to enjoy a nice view! Loved the low light and interior design, was sat right next to an open fire 😻 Will return !!

We had a perfect evening at Decimo. Ellie was especially amazing and took great care to ensure we had a wonderful dinner. She gave us great recommendations, and was so friendly and attentive. The food was all so delicious, and the restaurant was beautiful. With such a gorgeous space, the amazing food and incredible staff, you can’t go wrong. I absolutely recommend Decimo.

Here's a 3-star review for Decimo in Kings Cross: "Stunning Views, Lackluster Experience" Decimo boasts incredible views and a truly captivating atmosphere. The setting is undeniably impressive. However, our dining experience fell short. The steaks we ordered were unfortunately disappointing. They lacked flavor and were not cooked to our preference. Furthermore, we discovered multiple mistakes and unauthorized charges on our bill after leaving. This was a frustrating oversight and left a sour note on an otherwise promising evening. While the ambiance is exceptional, I would advise diners to carefully review their bill before paying and perhaps temper expectations regarding the quality of the food.

Angy, was the best bar tender in the world! She was really great with me and my friend and made my birthday a blast!Cheers, Angy!

Ellie was fab! Wonderful restaurant!

Ellie was a great guide through the menu!

Very cool vibes, awesome cocktails, and excellent service and charm from the expert mixologist Angy!

Ellie was fantastic - a beautiful view and amazing food and service! We will be back and thank you again for making our anniversary so special

Food was excellent! We sat at the bar. Tyrese was amazing and taught us about different types of tequila. Excellent gin recommendation as well. We typically don’t go to hotel restaurant/bars but will absolutely come back! Shout out to Joe and Jordan who were knowledgeable and very friendly!

We had a great evening celebrating a special occasion. The service was amazing, Ellie took care of us throughout the meal and was of great advice on the menu and drinks. The food was perfect too. The music played in the restaurant was great, it would have been even better if it was a bit less loud, but overall a wonderful evening, thank you :).

Last Friday, December 13th, I phoned the reservations' team to arrange a dinner at the Isla. The lady on the phone was courteous and informative, assisting with our post-dinner plans to visit the top for drinks. Although Sweeties bar was unavailable due to a private event, we were advised that we could head to The Decimo as walk-ins. Following a delightful dinner at the Isla, we approached The Decimo's entrance, only to encounter a stark contrast in hospitality. The hostess there seemed unaware that Sweeties was the location of the private event, not The Decimo, and firmly denied us entry. Despite the initial refusal, driven by a desire to share The Decimo's impressive views with my friend, I persisted. After a prolonged 20-minute discussion, explaining that I only wanted to show my friend the views and would not stay, as entry had been initially denied and only after requesting to speak with a manager, her stance softened and we were reluctantly allowed to proceed, escorted by security. Upon arrival upstairs, we discovered the venue was comfortably occupied with room for additional guests, contradicting the earlier assertion of being fully booked. Muca, the hostess at The Decimo, welcomed us to stay for drinks. However, the experience had already been marred by the previous encounter, prompting us to leave. Muca apologised profusely and encouraged us to stay, but it was too late to salvage the evening. As we left, we encountered the initial hostess again in the lift and informed her of the ample space available and that we had been invited to stay. She responded with a dismissive shake of her head, further exemplifying her unwelcoming behaviour. This incident highlights a significant disconnect in customer service. While Muca tried to amend the situation, the initial hostess's rigid adherence to an unreasonable and harmful policy for the business but above all her dismissive attitude soured our experience. In today's challenging business environment for restaurants, such unaccommodating behaviour is detrimental. It is crucial for staff, especially those in customer-facing roles, to be well-trained, communicative and capable of resolving issues favourably for their employer. Unfortunately, this was not the case here and it ultimately led to a disappointing conclusion to our night.

Jordan is amazing and the service is excellent

Ellie is the best, so fun! Thank you ❤️

Ellie made our night - her stories were amazing 😂

Tyrese hosted us at the bar and was excellent

We had a great time ! Ellie was professional and friendly, and a giggle - always appreciated !!

Great cocktails and brilliant service from Angie at the bar on Saturday night. Took time to explain the menu and answer our questions.

Fab dinner and wonderful service from Ellie.

Great space! Always wanted to dine here, felt like having dinner in an episode of Mad Men in the best way. Our server Luz was the best! Love her and would come back just for her to be honest :)

Ellie was amazing and looked after us so well. Great service and great food!

Absolutely fantastic night at Decimo - didn't realise this gem was right next to St Pancreas. Can't decide what was better, the chocolate pudding or Ellie's amazing service!

Came here after a birthday dinner with some friends and was served by Ellie. The atmosphere and vibes are amazing and Ellie made the experience all the better with great service! Music was also nice, not too loud so could still catch up with friends and they made the birthday occasion special. The wine was also great, would definitely come back

Amazing Place. Angy is the nicest and makes the best cocktails!

Beautiful place. Will definitely come again. Tyrese really made our night with warm and comforting service.

Love this bar and Angy is literally the best bartender! Cocktails are amazing and the view is one of the best in London.

What an extraordinary experience indulging in the delightful espresso martini! My heartfelt gratitude to you, Angy!

Bar, service, quality were amazing but i have to mention Angy , how professional and dedicated she was, end of the bar is bar , people who work in there make it somewhere special and Angy does it

Unwelcoming and uncaring staff. After arriving for my partners birthday, we found a quiet comfy corner… within 5 minutes we were moved to a cramped uncomfortable busy area by the bar as were not allowed to sit here despite this area being totally open and not booked for hours. they said we have found a “cozy corner for you” by the bar, after arriving this was clearly not the case! our drink orders never turned up after 30 minutes of waiting, the staff didn’t acknowledge this, we decided to leave to go to the bar downstairs and again, multiple staff were rude to us upon leaving. Every opportunity the staff had to make us welcome they didn’t take and we felt like intruders rather than guests. Very disappointed in Décimo, it’s all style and no substance.

Oh Decimo!! We had such high hopes. Saw you glowing from afar, atop The Standard, in the rain. Read the reviews and counted down. Can honestly say we haven’t seen such disparity between the presentation of a restaurant and the absolutely miserable experience in a long long time in London. Starting with 20 minute delay to seat us after our reservation. No offer to sit at a bar. Lots of chaos at the front. Once sat, it then took another 20 minutes to catch a waiter’s eye. This waiter in question was just standing looking back. That resulted in a drink order. No water offered. 20 more minutes passed. We’re now 1 hour into our time… no drinks arrived, no water, no food order taken. I saw someone that looked like she was organizing the crew that night. I approached her and indicated I thought maybe our table fell through the cracks. She was responsive and lovely (as she was the next two times I spoke to her). This got us water, and our drinks arrived. Still no food order; that was eventually taken 1h 20m in. What made us laugh was we were told at the head of the night we had only two hours at our table before we had to give it up. Our sober friend ordered a non-alcoholic drink, it arrived full of tequila. Mid-way through asked for a water refill for the table FOUR times before someone took pity and quenched us (once again the wait-manager to the rescue). The evening was a friend’s 50th birthday celebration, which just compounded the downer vibes. The olives arrived and half were pitted and the other half pits removed - was a lottery. Ordered a £47 tequila flight with no discernible way to know which glass belonged to which tequila. Some good: The food was tasty when it arrived 2 hours in but was poorly presented, we were apologized to several times through the night, the bathrooms are uniquely impressive, they removed the service and starters from the bill. Really want to think our experience was an anomaly, but seeing how much mis-communication and confused staff were wandering by us all night, I can’t help think there is just a huge disconnect between the aim head chef Peter Sanchez-Iglesias; and execution of the day-to-day. In the end it really feels like Decimo has fallen by the same adage; the more beautiful and well situated a restaurant, the worse the experience… they will suck you in with the glowing rooftop and trapped hotel guests, and don’t need word of mouth. Too bad.

I met two amazing members of staff! First Thandie - it was a walk in so we were unable to get a table in the main restaurant, however she was so polite and did everything she could to get us a comfortable seat at the bar and positioned us perfectly to get a view of the skyline We were then passed on to Ludo, who was extremely charming and attentive. It was out first time to the restaurant and he made sure to recommend the best items on the menu - which we thoroughly enjoyed Amazing service, atmosphere and food!

The restaurant has a great view and atmosphere, and the service was good. I had lunch, and ordered the Hamachi ceviche and a Tuna tostada for starters. The thinly sliced Hamachi was nice, and the tostada was ok, but none of them was excellent. For main I ordered the the Monkfish and a side of patatas bravas. The piece of fish looked like leftovers from some other diner's plate (see photo). It was really small for its price of £28. The patatas were excellent, and came as a very large portion, but I would expect to eat more than potatos at a Michellen star restaurant. The margarita I had was also excellent with a touch of spiciness. Overall, it's a nice place if you'd like to impress someone, but the food is not too exciting for its price.

Gran comida, lugar increíble y deliciosas bebidas - y Ellie nos cuidó impecablemente! Realmente hizo de mi cumpleaños una ocasión encantadora.

Very beautiful place with a great view! The food was very tasty but the portions were tiny especially for the price we’ve paid. I was disappointed especially with my main dish, I’ve ordered the scallop and I’ve received one piece, very tasty but again ONE piece and I paid 18£. I don’t understand how one piece of scallop can be classified as a main dish.

Over 3 hrs and still no desert. Worst service I experienced in London (and in general) for many many years. Waiters super rude, and useless. If you want an insgramable place, maybe, if you want good food and good time, go anywhere else. Definitely not worth a visit and not worth the money.

Visited for date night, great food and ambience! Staff were all very friendly and welcoming. We were served by Eliza who was very knowledgeable about the menu items and super friendly. Would definitely visit again

Aney - best cocktail maker in King’s Cross

By far the best drinks and service I have ever had! We had this AMAZING bar tender called Angy and her drinks were second to NONE. I’ll definitely be back

Had the most wonderful dinner here with my sisters, the food and service was incredible, and we were so looked after by Ellie. She had wonderful recommendations and was super friendly. Loved every minute of this anniversary dinner.

I usually have a very hard time ordering at restaurants having Ulcerative Colitis. However the staff and specifically our waitress Kelly made my experience very easy and carefree. I usually get very weird responses to my very specific dietary restrictions, however Kelly greeted them with kindness and made sure that they were to my restrictions. Thank you for the wonderful night

It is always a wonderful night at Decimo but Ellie made the night especially fun - thank you!!!! :)

We had booked a table for 9 pm. Finally at the table at 9.20pm. Food was ordered, at 10.10 pm still no food. Table next to ours came later, got food within a short period of time. No service unfortunately. Thus, left the restaurant hungry and without food.

The welcoming and energy level was so positive by, Anna and Tyrese at the bar, I came in every night I stayed at the hotel. Everyone was so helpful and friendly, I can’t wait to be back, with friends and family! Thank you all again for a fantastic vacation stay!!

Fabulous view of St Pancras. Set menu is delicious. Service impeccable. A touch too dim lighting wise and music was a bit loud for conversation.

Amazing restaurant with views of London. Food and service amazing

La comida estaba bien, aunque caro. Pero ten cuidado con una vuelta de mesa muy estricta. Fuimos expulsados de nuestra mesa después de 1 h 50 m para que pudieran darle la vuelta. No hay margen de maniobra. Entonces no me impresionó mucho que la mesa no estuviera llena 25 minutos después cuando salimos de la zona del bar. No me sentí remotamente valorado o bienvenido. Un montón de aire caliente del maitre d sobre cómo los restaurantes tenían que hacer eso - todo bastante hueco cuando nadie tomó nuestros asientos. Perdieron nuestro pedido de postres, vino de postre y la mitad de la “propina” excesiva que deduje. No se apresurará a volver y no recomendaría si desea tomar su tiempo para su comida de cien libras por cabeza. Al menos.

Shout out to the lovely CARLOS for making our experience enjoyable. Also to the lady in reception for giving us a table with the best views. And to TROY for his very warm welcome on this cold cloudy day in London. It’s people like them that really makes a big difference in any and every institution. Thank you so much, guys ✨✨✨

Food was absolutely amazing, so delicious, I could eat everything all over again. Service was lovely, a bit of a wait for the mains but it was a busy Saturday so nothing unexpected. Really enjoyed the vibe and definitely would visit again.

I just wanted to congratulate your bartender Paul, because he has been the most accommodating, pleasant, patient and amazing bartender tonight! I hope that the management recognises his hard work and dedication , and let him know so!! Thank you we will be back again for anotjer amazing night! Lots of appreciation, Holly

We might come back for a drink, but the insanely overpriced tiny plates of food were just ridiculous. Although the food quality and taste was good. A restaurant is meant to feed the customers. After paying over £300 for a table of 4 people, the least you could expect is to be filled with food. Not the case at Decimo. The service was ok. But for this price you expect to have higher quality service. The waiter seemed not to be too sure about what the menu was, as we asked many questions and she had to read the paper. Overall, a highly overpriced restaurant that is being overhyped on Instagram. Not quite worth it.

Taco de langostinos... mira mi foto! 25 libras más servicio lolz... todo lo que teníamos era promedio o peor. La ubicación y los alrededores y el personal eran todos geniales, de ahí las dos estrellas.

Cracking service by Tyrese! We’ll be back

Service was impeccable, fun friendly + warm - Ellie was amazing. The fried potatoes are bonkers! If you love wine, speak to Josh - he knows his grapes!

We went here for dinner and had the best time! The tres leches cake was exceptional. But more than anything, the service provided by Ellie was outstanding. She was so helpful, friendly and smiley - she really made us feel welcome!

Gorgeous interior, Ellie was amazing and super helpful with the menu. Food was delicious

Ellie was so wonderful and attentive, we had a fab evening!

Our waitress Ellie was fantastic. Friendly and efficient.

Great food and drinks! The restaurant is beautiful with amazing views and the service from Ellie was awesome

Thank you Ellie for an amazing dining experience. Great food and service. Will be back soon!

Great Tuesday night. Ellie was an amazing host. 10/10. Thank you!

We had a lovely meal, and excellent service from Ellie who was so friendly and professional!

Went for cocktails, amazing service and cocktails from the bar tenders Angie & Patrik, would highly recommend and will be back.

Delicious food, great vibe, and the service was fantastic!

Este lugar es realmente horrible. Todos nuestros platos principales eran fríos y pequeñas porciones. El servicio fue deplorable y tratamos de pedir dos vinos diferentes de la lista y ambos estaban agotados. Como en muchos restaurantes y esta es una de las peores 5 comidas que he tenido. Era tan malo en tantos niveles que al final solo tenías que reírte. Londres tiene tantos restaurantes excelentes que definitivamente no es uno de ellos HORRIBLE HORRIBLE!

Ellie was amazing and gave us all the advice we needed for the food having never been before and highly recommended this restaurant for an amazing night of great food and awesome atmosphere!!!

Ellie our waitress was absolutely amazing and made our nights with her menu suggestions which was all incredible! We had no idea what to order and we went with all her suggestions which made everything so easy and stress free. I highly recommend this restaurant! The vibe and everything was absolutely spot on! Thank you Decimo, chefs, barmen and our awesome friendly waitress Ellie! I honestly has the best night! Xx

Lovely drinks and amazing views of London. Amazing service from Shyanna - thanks for being so attentive!

Not respectful , a bad smell 🤮🤮

Food was delicious. Ellie was the best!

Our waiter Eliza was amazing, super helpful and made the vibe really fun! Would definitely recommend

Eliza was the best waitress! Great service

Food and service were amazing! Ellie was an excellent host! Get the sweet potato!

eliza was so lovely and accomodating.

Eliza was the sweetest, great service and great food! Had such a cute birthday and will defo be coming back!!

We had a lovely dinner here last night. Breathtaking views over Kings across in the lift on the way to the restaurant. We felt completely looked after by Ellie throughout the whole evening who went beyond to give us excellent service. The food and atmosphere were also brilliant.

Eliza was amazing , looked after us perfectly. Love the atmosphere here I’d highly recommend

Lovely food, lovely service. Eliza, you were amazing!!!!

What can I say about Decimo. It just delivers time and time again. The tacos and tostadas, and of course the margaritas never fail to impress! Staff always go that extra mile. I just love it! Keep that shit up!!

Epic fail - listen to the reviews! The glass lift up to the restaurant is a thrilling view of Saint Pancras hotel and across Kings Cross. The entrance is warm and enticing with a beautiful display of cacti and seems very promising. The view from our table was a stunning panorama of night time London with illuminated St Paul’s Cathedral and London eye. The floor to ceiling glass walled toilets are a real talking point. It all promised of a sumptuous night out. Unfortunately this was where the charm ended. It took a very long time to get our drinks repeatedly and one of our party was bought the wrong drink, including grapefruit that interacted with her medication and she had requested not to have it . We booked at an early evening time as we were looking for a relatively early meal as one of our party is in recovery from cancer. This was not achieved she was left feeling shaky with hunger watching others eat their starters while her simple guacamole never arrived. The food came and dribs and drabs and we were left very hungry for a very long period of time. When the food finally came it was uninspiring, bland, poorly presented and the only thing that was hot and tasty were the potatas bravas. The vegetables were small portions on big white plates that accentuated how small and uninspiring they were and couldn’t fit on the table. I suggest the food would have looked much better presented on terracotta or earthy coloured crockery. My main course dish came a full 20 minutes after all of the rest of the food. Too few wait staff for a restaurant at this price point left dinners feeling neglected and crockery glasses not cleared efficiently. Our waitress on the night was polite, charming and doing the best she could in the situation and apologised. It was obvious that there was much more than one person could do. The peach sorbet did not taste of peach and was not a refreshing fruity cleanse of the pallet that I was hoping for, but tasted strange, bitter and was left uneaten. Absolute worst was somehow a bottle of wine that had a similar sounding name but cost over £100 more had been slipped onto the bill that we hadn’t had. When pointed out to our waitress she revealed this mistake had happened before. I’m hoping this was sloppy negligence, but I suggest if you go to this restaurant you check your bill in detail! When picking up our coats my friend handed his numbered card was given the wrong coat on a hanger with a different number. His was a rather special coat. Let’s just say it was another reflection of poor attention to detail! The price point of the food was not reflected in the efficiency or quality of the kitchen and was undeserving. Your head chef will run your business into the ground, he did not show he is up to the job last night. At this price point your bar and front of house need to be running more efficiently. The place looks beautiful and has promise but your hiring is not working! Step up your game! We’d like to return.

Amazing experience thank you to Ellie!!

The atmosphere and views are breathtaking, however this restaurant is very much form over substance. The monkfish was very salty, we asked for dry wine but were served a fruity / sweet wine (it was still good, but not what we asked), some of the dishes had simply been forgotten, and a number of the dishes were sadly very bland (the tortillas and fried potatoes). The service was also very slow and everything took a very long time. Sadly this looks to be more of a hype place rather than a good restaurant. At this (very) expensive price tag, the food should have been without reproach.

Nice vibe, nice view of Pancreas. Tequila/Mezcal influenced drinks. Very nice staff

We had a horrible experience yesterday especially with the service. On arrival no cloakroom service offered. We were waiting at the bar for our already booked table for 20 min and when asked they said they had given the table to someone else. We kept waiting and a waiter said to go with her to the table but she left us standing in the middle of restaurant for 10 min. At that point we complained to the manager and he sat us after a while. It took them about 1 hour to take the order. They didn’t even change our plates when the main course came. The table besides us also complained about a 1h waiting. We wouldn’t recommend the restaurant.

Angy and Patrik,made my experience 10/10, her vibrant personality, hospitality you'd forget where you are. Will come back to be served just by them! The Oysters amazing and in season. The Chicken Adobo best thing to order with the carrots and the fried potatoes The whole hotel best place i love yo come

Food was really good, Honey and Saffron cocktail was out of this world, and absolutely loved our waitress Ellie that helped us throughout the night xx

Great views, food was okay, restaurant was empty for Friday lunch

We came here on a Saturday night and were blown away by the experience. The food and drinks were outstanding, and the decor and views are some of the best in London. A particular mention has to go to the service by Josh, which was attentive, friendly and professional. We'll definitely come back when we're next in London, as there's so much more of the menu still to try!

I will not waste much more time on this establishment so I’ll be brief: One of the worst restaurant experiences I’ve ever had. Rude staff (collectively!), the tiniest portion of fish you’d ever imagine. A restaurant that relies on London views and it stops there. Avoid

This place is consistently great, warm professional service without being overbearing. Delicious food that is perfectly cooked and amazing cocktails and wine list. The views are fantastic and there’s a great bar on the same level for a drink afterwards. Thanks team Decimo!

A wonderful experience. The decor and vibe was retro and fun. Staff were attentive, the food and drinks were excellent and the atmosphere was marvellous.

One of my favourite London eateries. The location is super glamorous and the food always fantastic. The guacamole and the tortilla are two of my favourite dishes in the whole of London. The staff are always super attentive as well. Can’t recommend this place enough:)

Absolutely brilliant atmosphere and stunning food! The service is always warm and professional while keeping everything fun and friendly. The wine list and cocktails are excellent too, as is the view of the entire London skyline. Definitely have the tortilla - it’s one of the tastiest things I’ve ever tried.

Very nice setting, beautiful view, Grear decor. Staff very friendly. Unfortunately the food took an hour to arrive. When it arrived it was barely warm. Chicken, green salad and patatas bravas, So underwhelming. Beers weren't cold, despite me asking. A nice spot, I just wouldn't go there to eat.

My recent visit to this restaurant was unfortunately a disappointment in many respects. I had decided to order three ribs, but the waiter, to my great disappointment, informed me that they were sold out and tried to convince me to take some fillets, the price of which was decidedly higher. After expressing our dissatisfaction, the waiter miraculously "found" the ribs and proceeded to order these steaks. However, the wait was exhausting: a good two hours before they arrived at the table, and on top of that they were cold. The entire management was not very transparent and it almost seems like there was an attempt to make us take a more expensive dish from the beginning. It is not acceptable that first they tell me that a dish is not available, then that it magically is, and finally that it arrives in terrible condition. I felt cheated and, given a similar experience, I can't help but advise against this place. Such poor and unprofessional service is absolutely not worth the price you pay. I definitely won't be back.