Tortilla Russell Square in Camden

Very reasonable price for a well seasoned burrito! Love this place

Served by Sara who was very polite and very helpful... even to the point she carried our tray of food to our table for us as we had other things to carry. Food was pleasant enough and the restaurant was clean and comfortable. Would recommend

The girl who served us was named Sara. She was super nice and helped us when choosing the product!

Awesome atmosphere and staff special kamal she helped me and served with beautiful smile.

Thank you Rubina. Great service

Visited this restaurant at busy lunch and was professionally served by Mandar with delicious food and great service.

Thank you for your great service miss rubina

great service by rubina very happy

I always like Tortilla food, fresh and tasty. Helly served me and my friend today. She is great and friendly. She helps us a lot for introducing my friend what to eat.

This restaurant gives a lovely warm welcome , Helly our server was very helpful with my order. So i will definitely be coming back and tell my friends.

It was really good experience and also food was amazing.Customer service is very good especially (Sara). I would like to visit again

Amazing customer service by kamal and great food I have been here multiple times and will continue to do so

Food was really good, specially big burritos seeved by staff named rubeena who was really nice and friendly, liked her nature and the way she treat us

You dont understand what a staff is talking about when you asked them what are they offering and what is in their food. The staff is not nice to customer.

Very Friendly staffs, they help me with the allergy instructions. Thank you Rubina and team.

Nice service. Thank you Rubina and Team.

Good food for a quick, reasonably priced bite.

Vibrant atmosphere, great vibes and delicious food served by Helly

Amazing food and excellent service

Went in for a chicken burrito today ,they almost gave me a veggy burritos stingy on the chicken not even a full spoon on a large burrito , do it again and I will never come back again forever and yes am a loyal customer with an app, loose me soon if you carry on

Wow! Friendly efficient and kind, got my order perfectly right and I know it isn’t easy with a vegan bugger like me. Middle of lunch rush and they still took care of me, food was delicious and fresh to boot! Will definitely be visiting in the future when I’m in town. Thankfully there’s one by me in Canterbury so I’ll give them a try soon!

Authentic flavors and vibrant presentation make this Mexican spot in London a standout. The tacos were fresh and packed with spice, and the guacamole was some of the best we've had. A must-visit for anyone craving a taste of Mexico in the city.

This Mexican restaurant in London delivers bold flavors and a lively vibe. From the smoky salsa to the perfectly seasoned carne asada, every dish hits the mark. Great spot for a fun night out with friends.

Seema, Johnny and nasrine have been incredibly welcoming and helpful. I am a first time customer and will definitely come again.

The food was pretty good, the interior is really nice so sitting in is very pleasant. Customer service was very poor. It was my first time eating here and it was a little confusing, the staff were clearly just trying to do their job as fast as possible, weren’t very friendly or helpful which was a shame.

Every time I visit this restaurant I get same excellent level of service.

God mat og gode utvalg, greie priser, bra beliggenhet og hyggelig service. Maten smakte kjempegodt og lokalene er koselige.

Food was tasty but stingy portions. And the customer service is non-existant. I had to keep asking for the different ingredients like the fried veg as I wasn't offered them. I won't be back.

Got free burritos for world burrito day! Such lovely staff handled a very stressful environment very well. Excellent food as well!

From the first moment they treated us very well, a girl named Sara, who was the one who attended to us. He spoke to us in Spanish and treated us very well. The food was very good and at a good price.

Very happy with the service. They served me very kindly, especially Sara, who helped me because I don't know how to speak English well, speaking in Spanish

Really efficient and very kind staff. Grishma served me. Love the Monday student discount

Staff is soo kind to me especially Helly, she always makes me laugh and feel welcome. Food is incredible as well.

⭐⭐⭐⭐⭐ Amazing Service from Helly! I had a fantastic experience at Tortilla Russell Square, thanks to Helly! She was incredibly friendly, efficient, and welcoming. She took the time to ensure my order was perfect and served everything with a smile. Her great attitude made the whole visit enjoyable. If you're stopping by, I highly recommend looking out for her – she truly enhances the dining experience. Will definitely be coming back!

Very nice option in vegetarian food and also very hygiene and excellent customer service and i also thanks to helly she’s doing best customer services ❤️❤️ i would recommend everyone to visite tortila Russel square …

Going to Tortilla is my Monday tradition, for the £5 burrito! Neetu and Helly are always so lovely and it would not be the same without them:)

Quite great service provided by Neetu Singh

Such a great person Neetu Singh She has helping nature and delivery the service with pure heart❤️

Very nice service and very good food

Very good, very fast, and everyone was very friendly. Sara.

I was try veg burritos and also was good atmosphere and special thank you so much helly because give me good service and suggest me vegetarian food

I went last night to tortilla , i had it for first time and the food staff was amazing . Neetu has been very kind in terms of service and comfort . Neetu & rubina served very well . They make sure that i have been to tortila before or not . I loved being there and will make sure to come back again .

The pork is amazing!! The girls are super friendly, the atmosphere is great, and the music is in the right mood. I'll be back!!! 👏🏻👏🏻👏🏻

Very comfort place and the staff is amazing ☺️

Love the place, been here many times, service is always excellent, especially from Neetu and Mandar

Great service Rubina and Grishma Thank you for your help.

Food was delicious staff friendly and attentive. Checked if I liked my food

Food is consistently excellent. Choice and variety of fillings is good.

Sara is sooooo nice and helpful. What a nice atmosphere to spend our last day in London

What an amazing experience. Pramila especially with her wonderful customer service. Best Tortilla Branch!

Delicious food and excellent service from the staff specially Pramila

I came for the first time and the person preparing the tacos did not wear gloves. I thouth maybe because it was the tortilla but then with her bare hands she grabbed the shreded cheese to pour it into each taco even with a spoon near. I was so schock. I should have said something at the moment but didnt. Esta es mi oportunidad de decirlo.

Rubina always bring so much smile to the customer. She's making sure the orders are well prepared and all is correct 💯💯 She takes care of the team in a very polite manner. Food itself always looks and tastes fresh

Food was great and good sized portions! Thank you Rubina!

Good food, good service, great atmosphere.

Terrible quality and portion for the price. I ordered a salad bowl which was supposed to come with romaine lettuce, instead it came as a mix with iceberg lettuce. They give you so little lettuce for a “salad bowl”. Seemed like the staff member barely wanted to give me any lettuce. Disappointed in the product.

I had a delicious meal here. Ms Rubina served me really well, she's very kind and well mannered

Rehka had impressive customer service

This location is disappointing in comparison to others nearby (Euston & Kings Cross). The other locations give better value and bigger portions, while this one seems to always give as little as possible. They also try to up-charge you on everything without telling you it’s going to cost more which feels sneaky. The other locations have friendlier staff and are overall better.

We were on vacation in London and didn't know what to order. Kye helped us (he spoke Spanish). The food was delicious and the price was more than reasonable. If you like Mexican food, I highly recommend it.

We were very kindly served by Sara who helped us in our choice of burritos and quesadillas. Comfortable, quiet and warm place. Highly recommended!!!

Nice food, great vibes and cozy atmosphere on rainy day

I grabbed a burrito and some nachos and they were very good, and it was very quickly prepared so I was very satisfied. A huge thank you to Sara she was very nice and very professional.

Great food! Thanks Kamal for the delicious bowl. :)

I am regular visitor of this restaurant. Today the service standards were at its peak when I had noticed an elderly lady was helped in every possible way throughout her way. It was very nice gesture by the team.

I liked the burritos. They speak to you in Spanish and it is appreciated. good attention from sara

Visited this restaurant on yesterday and due to Ramadan it was very quiet lunch. I was served by Helly and Sara. It was very nice atmosphere.

Did not receive my food so I would like full refund

Delicious and reasonably priced food. Great flavor and freshness! A terrific respite from the overpriced and homogenized cuisine at so many more expensive places. Sara was particularly gracious and welcoming.

Thanks to Sara, for helping me with the Spanish language ❤️ great place

Very good atmosphere and good treatment, everything was very delicious

Good nachos and good burito. Dont quite fancy the rice in them. Place is chill, good vibe and light. Music fits the place and service is good. Prices are a little expensive.

Regular go to restaurant for amazing food and service by Kamal and Sara.

Ils étaient complètement inutiles. Le restaurant a dit “ouvert“ mais c’était complètement fermé?!! Les “travailleurs” nous ont regardés et ils n’ont fait jamais rien!!! Aie

Every time I visit this place I receive same level of amazing service.

Hot chicken stuffed tortillas are excellent! The burritos too but those are not hot. Thanks Sara!

Generous portion, quick service and great atmosphere😊😊

Staff are very kind helpful professional

Had an excellent burrito here - delicious and affordable. And had some really friendly and helpful service from Rekha

Nice service, good food - served by Rekha

Food is good. Place to go when needing burritos. Rehka is very helpful

Lovely food and amazing service by Mandar and team

Delicious food served with smile by Manisha

I had high hopes for Tortilla, but it ended up being a huge disappointment. The food was bland, poorly prepared, and nowhere near fresh. The tortillas themselves were dry and tasted stale, while the fillings were either overcooked or barely seasoned. The portions were small for the price, and everything just felt slapped together without care. To make things worse, the service was terrible. The staff seemed uninterested and unhelpful, and my order took way longer than it should have—even though the place wasn’t busy. When I finally got my food, it was wrong, and I had to wait even longer for them to fix it. No apology, no effort to make things right. For what they charge, I expected way better quality and service. I won’t be coming back, and I definitely wouldn’t recommend it to anyone looking for a decent meal.

Nice food, Very good staff I can recommend

Tasty and Fresh food! Great value for money and staff is always friendly.

Really enjoyed this place, much better than chipotle…. Great service from the manager MANDAR, went above and beyond.👍🏻💯

Excellent service received from manager MANDAR👍

Very tasty, it’s a shame it was stone cold.

"5 stars! Sara at Tortilla in London made our visit exceptional. The food was delicious, fresh, and full of flavour, but it was Sara’s friendly and attentive service that truly stood out. She went above and beyond to make us feel welcome. Can’t wait to visit again!"

Thank you to Rekha at Tortilla - Russell Square. Rekha and fellow staff were very friendly and provided an excellent service and were very mindful. Food was lovely as were the staff.

Easy and quick quality Food with brilliant service

Friendly staff members and nice environment to chill in! Food great and not dry Didn’t take photos of the food cause I was really hungry and devoured it in minutes 😂

Best burrito in town! Great ingredients, everything fresh and good size. Also the venue is beautifully decorated. Staff is really friendly, Sara, who speaks Spanish, was super helpful. Will definitely come back!

I recommend this place, the staff are very pleasant, we eat for very little money. Eyes closed

I had an amazing experience at Tortillas! The highlight of my visit was the burrito—perfectly packed with fresh ingredients and bursting with flavor. It’s hands down one of the best burritos I’ve had in a long time! A special shoutout to Mandar and the team who provided exceptional service. They were attentive, friendly, and made the entire dining experience even more enjoyable. I’ll definitely be coming back for more and highly recommend Tortillas to anyone craving delicious Mexican food paired with excellent service!

Bad customer service !! Rude and they shouts at us > Filipino women , and they dont ware gloves until i said it .. last visit

Probably the worst Mexican food I ever had. Disgusting.

Very good service by neetu mandar and team. I will definitely come back.👍🏼

Awesome food service given by kamal ,thanks for the wonderful experience 👌🏻