Tortilla Guildford in Guildford

Marcia was so nice, she listened to our requests and gave us a lot of information about the food and even gave good recommendations to us. I will be coming back :D

Very mean staff. Made me feel really rushed and unwanted. Both me and my boyfriend felt sad after the interaction.

Friendly and helpful staff, quesadillas slapped

Liz was amazing and very helpful

Absolutely food was delicious, and the service that was brilliant and so kind . Amazing people running the business .

Tortilla- food is always fresh and tasty, great value for money really. Last but not the least the staff is exceptionally kind, they always greet us with a warm welcome and a big smile on their face which is lovely to see, shout out to Liz and dignesh for making my visits always feel special!

Liz is always so enthusiastic and cheery! Great speedy service for a quick bite. There is a vegan chili option if you are vegan. I usually get a large bowl and it is quite filling.

Liz makes great burritos. Good deals on the app too

Just the nicest people ever work at this Tortilla!! After a lousy week, they really cheered me up with their kindness. Food was delicious too!! Thank you to everyone working on Friday the 4th of October at 5pm - you are all stars!!

Order cancelled over half an hour after being accepted. Never ordering from Tortilla again.

A very nice location with a particularly friendly and very helpful staff, I highly recommend, thank you very much for the hospitality xx. Marcia 😀

The food was great and this is coming from a Californian. The service was even better. They serviced a gaming group of 12+ and we sat in the place just fine

Always great food, quick service and friendly staff. Marcia was really helpful and lovely. 😊

All ruined as it was too spicey. Ordered mild for both but got extra hot which we couldn't eat

Great food and even better service vimal and sarayana

No avocado which I paid extra for but it was still very tasty

The food was lovely but was delivered over an hour late and was cold when it arrived

Absolutely the best place in Guildford for a burrito!

Food preparation time was very slow, took around an hour+ and we only live a 10 min drive away, delivery driver was fast from pick up so didn’t seem to involve him.

Marcia was the best today, she made food unbelievably nice

The workers were so so so lovely

Just finished dining at the Guildford Tortilla and had the most wonderful experience. Was served by two lovely young gentlemen called John and Vimal and they were accompanied by the kindest, sweetest supervisor Liz. The food was delicious and the service was immaculate- with the two boys regularly checking at my table to make sure everything was okay. I truly had such an amazing time there and will be visiting again very soon!!

Just finished dining at the Guildford Tortilla and had the most wonderful experience. Was served by two lovely young gentlemen called John and Vimal and they were accompanied by the kindest, sweetest supervisor Liz. The food was delicious and the service was immaculate- with the two boys regularly checking at my table to make sure everything was okay. I truly had such an amazing time there and will be visiting again very soon!!

Staff is lovely and food is great!

Staff is lovely and food is great!

Marcea and Lola gave the beeeeest service, food was amazing, the place was super cozy. Thank you tortilla guildford branch🧚‍♀️🧚‍♀️ you were amazing

I can always rely on delicious food from Tortilla, lovely customer service from Liz!!

Great burritos and great service from liz! Thanks

Liz is always super happy and chatty! I was served by her a Jen today and it was a great experience. The food is always so tasty and flavourful. I always enjoy mixing and matching new ingredients in my burritos and I appreciate their recommendations! Thanks again xx

staff were super friendly and helpful, good was great and everything was super clean :)

I’ve been served by Liz both times I have been in and she is always full of energy with a smile on her face. Her service is amazing!

CAN NEVER GET ENOUGH!!!!!!!!!! Staff are so so so lovely, Liz and Lola served us today and they always have the brightest smiles and give us the best service. AND DON’T EVEN GET ME STARTED ON THE BURRITOS!!!! So so delicious and so filling, absolutely worth the pricing. Will be back soon (many times).

Come here all the time and it just gets better every single time. The staff are absolutely lovely, Liz has the warmest and most welcoming energy every time and Lola is very kind and very helpful and makes sure you’re happy with your experience. The food is actually perfect Tortilla will always be my number 1. My go to food place in Guildford for the last 8ish years!

First time here, the female member of staff today was amazing (sorry didn’t catch her name) for just grabbing a bite for lunch she made us feel really welcome and helped us with ordering. I will certainly be coming again and recommending to my friends. Food was delicious (especially the salsa)! Great restaurant.

Tortilla always does a good burrito.

Really nice food and the staff were so sweet!

The food was amazing, got the new quesadilla for £5.95, much better than their old one. The staff were friendly, service was fairly quick too! Will be coming back again.

I only tried the churros, which weren't great. They were very greasy and had a strong oil smell. Considering the portion size, they were also quite expensive. The chocolate sauce wasn't very pleasant either. However, the restaurant environment was very elegant and clean.

Nice atmosphere and delicious Mexican food! Liz provided excellent customer service; she was all smiles even during peak hour, and very efficient! Highly recommended.

Delicious food and first class customer service!

This tortilla restaurant is really beautiful inside and looks really welcoming. They have a nice service and there food taste really good. Marcia and her staff are very nice and friendly.

Good food and liz has amazing service

Liz was super friendly and always is, great service and food.

Liz provides great service and a great employee

Lovely Liz had amazing service along with the other servers.

I’ve been here twice recently and both times have been served by Liz she has the most infectious smile and went above and beyond to make my visit great! Truly brilliant staff member

What efficient and wonderful service from Liz & Marcia. The atmosphere is warm, friendly and happy. This is my 1st time eating Mexican food and I will definitely be coming back. These ladies are a great ambassador for your company.🌟🌟🌟🌟🌟🌟🩷🩷🌈💫Pay them more!

Everyone who works here is so sweet, especially Marcia! Love this place, perfect affordable food for students❤️

Adriana treated me amazingly! Great service

Exceptional service. Adriana gave extremely amazing service! Would highly recommend!

Awesome foods and friendly staffs, Particularly Liz and Adri were great 😄

Good taste and size burrito my only complaint is it could of been hotter as is was nearly cold

Said it would take 10-15 minutes and kept being pushed to one hour when I live a close drive and the food is ready and takes a minute to prepare. Order didn’t say it was being prepared until 20 minutes or more after I placed the order. Grilled chicken bowl came without any chicken at all.

Amazing food, large bowl meal for one. Very fresh and tasty. Delivery was less than an hour

Staff were lovely. Fresh and hot! We have eaten at a lot of different tortilla stores all across the country, but this location always seems to be better. More flavourful, better service, hotter, slight better portion sizes. Whatever you're doing different to the other locations, keep it up!

My favourite buritto place in the town centre. Staff are super kind and helpful too

Now I’m not a tortilla or taco expert in any way, but among the few tacos and tortillas I have had, these were definitely some of the best. Staff was absolutely lovely, friendly, and it was just a great experience.

i usually love tortilla but this time the service was just so slow and lots of ingredients weren’t stocked so i ended up with a completely cold burrito which was a shame :(

Great customer experience, I love the food in Tortilla Guildford, and Liz was amazing with me and my wife.

Driver was great and found us in the end in the new development. Thanks

The food here is amazing! I dined here with my friend for National Burrito Day and we got free burritos! The service here is 10/10!

Server amazing don't know her name but short lady

Fun day to visit - queue out the door but moving quickly. Staff friendly and food 😋

burritos were DELISH and so we’re the churros and the service was fast AND they wrote a cute little message on our bag. 10/10 experience would go again

Great fresh tasty food, super quick service and very reasonably priced. I would recommend the nachos really fresh, spicy and great textures. Two of us spent around £21 for a burrito, tacos and nachos, really big potions.

Great food and great staff. Thank you!

Really good food and good service

Good place, great food, pretty good value for money and decently spicy 👍 I recommend the beef burrito with chorizo

I'M MEXICAN AND THIS FOOD IS SO GOOD, YOU WONT REGRET IT.

I was in Tortilla Guildford and Liz was very nice with us, very nice service, she was so friendly we will definitely return!!

Tortilla usually excellent, but this order was cold despite being delivered speedily. must have been cold leaving the restaurant. also new chicken not as nice as previous one.

Absolutely amazing food, the burritos are too die for. The staff are super helpful and friendly. Thank you so much. Sal James 🤩🤩🤩🤩🤩🤩🤩

Really friendly team, lovely food. Really nice to feel immediately welcome in an unfamiliar place. Highly recommended!

Not sure how they measure what they give you, but I felt like I had less than half a scoop of what went in, especially the meat - wasn’t a fork full! Guy wrapping it didn’t know how so ended up with a deconstructed burrito I had to wait to get home to eat and tip in a bowel & use fork There internet didn’t work so couldn’t use my free voucher but as I clicked on it, no longer working!?

Food was really good except for getting half way through noticed the tortilla chips were moldy

Great food and atmosphere! Lovely staff even when we come in just before close. Thank you!

Excelente servicio, los camareros son muy amables y atentos :) y la comida riquísima!

delivery was great but the food was just cold and flavourless

Awesome staff, always amazing food

My wife and I came here 17/12/23, my wife had a burrito and tortilla chips ,I had 2 lots of tacos , a quesadilla and we both had churros ,have to say the food was fantastic tasted so fresh we both loved it the staff were great friendly and helpful, I will.come back here for sure ,cant recommend enough 😀.

Such a wonderful experience today, gui was really helpful and catered for my allergy. 5* service best tortilla I've been to!

Absolutely fantastic, come here every time I visit Guildford and the food is always stunning. Especially the bananas!

Fast service, excellent food Great place

Ambience is extraordinary, service was warming, people who are watching working were kind.

Friendly staff with a smile on their face, able to recommend lots of food on the menu and great tasting food for a decent price! Will definitely be stopping by again :)

Visited for the first time today. The food was delicious and our server Guilherme was so attentive and friendly. Service was really fast too. I would definitely recommend.

Olizibeth in Guildford always serves us and is so lovely and welcoming. Great staff, would recommend:)

Best service I’ve had in a fast food place in my life. Outstanding 6/5

Amazing service from the team - they really made our day!

Food was amazing as always and good value for money.

Hi, I am vegetarian and I was very suprised and unhappy to see that one on the stuff when doing burrito touched meat and then put the same hand in the cheese container. Please make the stuff aware of this and I hope they can follow the proper service rules.

Great service, food & vibe. The staff were genuinely interested in making it a nice visit. Added bonus was happy hour drinks. Staff checked we were happy with everything. Definitely 10/10.

The food quantity was half of the size than we get every time. Really disappointing.

Excellent environment and very clean, I miss the quesadilla order with the chips

The staff were so friendly!! Very accommodating on a big order and very lovely. The food was great also!

such lovely staff, great energy!!

Such lovely people and positive energy.

Great service and very friendly staff!!!

Amazing customer service!!! Loved it.

A really good place to come and have food. So many options for everyone.