Tortilla Guildford in Guildford

Very wet burrito not been crisped up so disappointing

Great service received by Khushboo every single time I come as a regular. Food fresh and delicious. Highly recommended.

I don’t write reviews very often but I really just wanted to express my appreciation for the staff here - always very polite, kind, patient. I used to work in hospitality myself and so I know how difficult the job & customers can be sometimes. For that reason, I do appreciate and admire their great attitude and hard work every single time I come. The food is always delicious too (of course! ). I very much recommend ✨

Friendliest restaurant in all of Guildford!!

The friendliest most joyful staff! We had such a nice experience and the food was great

I was served today by Liz & Khushboo, they were very lovely and helped me with my order. The food was fantastic, My favourite spot in guildford for a quick but quality bite. 10/10

Khushboo and Liz were great, very friendly and great vibe! Could not recommend these 2 servers more.

I had an amazing experience today, and a big part of it was thanks to Khushboo’s exceptional service. She was friendly, attentive, and went above and beyond to make sure my order was perfect. The food was fresh and delicious, as always. It’s rare to find someone so dedicated to customer satisfaction, and it made my visit all the more enjoyable. Highly recommend this location, and a huge thanks to Khushboo for the fantastic service!

Marcia and Khushi were really nice and helpful. Really loved how marcia explained everything and Khushi was very helpful.

Marcia and Khushboo served really good, food was fresh and tasty.

Always come to tortilla for a safe option and they never disappoint! Khushboo was great and friendly which made the whole experience 100x better! Would definitely come again.💯

We've been here a handful of times and we always have a brilliant service and the food is always excellent! Love this place!

Khushboo is a very friendly employee, thank you for your service. I enjoy eating here a lot because of the team’s friendly service.

best food of all time, staff are soo lovely too, great prices🙏

Had an amazing time at Tortilla today, had a delicious pork burrito. Amazing service and a great feel to the restaurant (especially the decorations around and being able to see/customise the food being made). Special thanks to Ray who served me today, you were so friendly. 10/10 would definitely come again!!!

Just before Closing, Marcia provided us with the best customer service. She is an amazing asset to tortilla and made sure we had the best experience.

Wonderful food and amazing staff, especially Rays service - EASILY RECOMMEND

Ray and Marcia were welcoming as always. My phone died and they gave me a charger so that I could pay, very grateful that they didn’t turn me away, I was so hungry.

Tasty, fast & friendly service. On the expensive side though.

Super friendly service from Ray, one of the staff members

Khushboo was amazing! From the moment we walked in to the time we left, her service was flawless.. Made the whole experience great!!!

Ladies at the counter were very helpful friendly and knew their stuff 😊

Really freindly and helpfull staff, we had not eaten in there before and the guys were a real help...happy staff.

Brilliant food! Khushboo provided my partner and I brilliant service, give that woman a raise!

Good service, especially Marcia ,super friendly

My first experience at Tortilla was surprisingly amazing! Liz helped with the food order and the naked burrito box was such a comforting meal packed with very well balanced flavours! The passion for the food and its flavours showed in Liz's enthusiasm! 100% would return for both the food and also the passion with which it was served! Lessgoo Liz!!!

The delivery driver arrived on time which was great. Tortilla themselves however messed up the order. We received plain rice not coriander which was disappointing as the coriander rice is why we chose tortilla over chipotle. Tortilla also doesn’t have the pulled pork option anymore which is disappointing

Always delicious and great customer service!

Decent place, reasonably priced and tasty food, friendly and quick service. Like the burritos.

We ordered a chicken bowl through Uber Eats and the order came out wrong for the second time now. It was missing sour cream and grilled seasoned vegetables. Last time it was missing cheese and sour cream. Unfortunately, we reported this to Uber Eats twice for a refund and both were rejected. I also noticed others on Google Maps complain about Tortilla being bad on delivery. This is my last time ordering from them.

Very cold and rude diver , burrito missing options as well

Popped in here on way to the theatre as we did not have much time. The lady serving us was lovely and explained everything. The food was tasty and filling (I had a medium burrito and my sons had a large one and a baked burrito). Reasonable prices. The only reason I did not give 5 stars was the tables were not cleared (people are supposed to to it themselves!) so we had the previous person's food debris and stuff on our table. And the chairs were really worn and split. So maybe a sign they are very popular. I would go again just for the lovely lady serving.

Love the food just so late 1:15 after order time selected.

Yummy! Spicy! Can be cheaper :)

Ordered on Deliveroo as the reviews were really good. Unfortunately this did not need meet expectations. There wasn’t much chicken in my large burrito, or guacamole. It was mostly rice. The ‘mixed veg’ was mainly just peppers. I shan’t be going back I’m afraid, as I know I can get better elsewhere.

Food was practically cold and mostly consisted of undercooked onion. Won’t be ordering again.

Excellent place for lunch, surely much healthier than Five Guys next door and the staff at Tortilla are much friendlier than those at Chilangos. They serve a good sized burrito as well, and if you like your food spicy then their bottles of hot sauce are genuinely pretty hot (although they don’t always leave them out and you sometimes have to ask at the counter).

Fantastic service from a kind lady who showed us we could get a student discount! Amazing food 10/10 full of flavour. Nice decor and vibe, 100% recommend xx

so late that the food was cold.

Only giving 3 stars as half the order was missing so hopefully we will get a refund. Still waiting on that.

The food quality was fine, but the order was slap-dash - the salsa pot wasn't sealed, so the whole order was covered in salsa and I had no salsa to dip my nachos in. Also they sent a Diet Coke instead of a Coke Zero. Ok, but again slapdash

Food was amazing and liz’s customer service was top notch. She kept us updated with the latest deals and promotions. Tortilla Guildford never disappoints!!

What can I say besides absolutely amazing! The food is always 10/10 and I always go back! Liz has an amazing smile and always so bubbly and amazing! Always love going back and being served by her! Will be retuning!

Could have filled up box- was only half full

Just wanted to say the manager and server Liz is definitely an asset to the company! She’s so lovely and friendly to everyone and really makes an effort to make people’s day. Thanks Liz and I hope you are appreciated! 😊

Good food and the Staff members were great too, especially Liz

Awesome foods and friendly staffs!

A nice place, very good food and great treatment from the waiters.

I recently had the pleasure of visiting Tortilla Guildford, and I must say, it was an exceptional experience from start to finish! John and Vimal went above and beyond with their outstanding customer service, ensuring every need was met with a smile and a genuine eagerness to help. Their wonderful attitude made the visit truly enjoyable. A special shoutout to their manager, Liz, who clearly leads by example. Her dedication to creating a welcoming and positive atmosphere shines through her team’s performance. The food was absolutely delicious—perfectly prepared and bursting with flavor. It’s clear that quality and care are top priorities at Tortilla. I highly recommend to anyone looking for great food and fantastic service. This team is a gem, and I can’t wait to come back!

Staff lovely, nice atmosphere and style.

Me and my boyfriend have visited tortilla guildford many times and the food is always great and the staff super friendly. Liz in specific is a great staff member and person. She's really nice and has amazing burrito wrapping skills.

Just dined here on the 23rd of Nov and had the most wonderful time. The young man named John at the till was sweet and helpful and the supervisor Liz was so lovely to me. The food was absolutely divine too. Will definitely be coming again!

Liz is so sweet she’s such a kind person makes the atmosphere amazing and so enjoyable. Always will come back to this tortilla by far my favourite. Food is amazing love it so much!!

lovely welcoming staff! food is always good, i’ve never had a bad experience. my absolute go to food restaurant !!

Marcia was so nice, she listened to our requests and gave us a lot of information about the food and even gave good recommendations to us. I will be coming back :D

Very mean staff. Made me feel really rushed and unwanted. Both me and my boyfriend felt sad after the interaction.

Friendly and helpful staff, quesadillas slapped

Ordered my food at 11:58. It arrived at 15:02

Liz was amazing and very helpful

Absolutely food was delicious, and the service that was brilliant and so kind . Amazing people running the business .

Liz is always so enthusiastic and cheery! Great speedy service for a quick bite. There is a vegan chili option if you are vegan. I usually get a large bowl and it is quite filling.

Liz makes great burritos. Good deals on the app too

Tortilla- food is always fresh and tasty, great value for money really. Last but not the least the staff is exceptionally kind, they always greet us with a warm welcome and a big smile on their face which is lovely to see, shout out to Liz and dignesh for making my visits always feel special!

Just the nicest people ever work at this Tortilla!! After a lousy week, they really cheered me up with their kindness. Food was delicious too!! Thank you to everyone working on Friday the 4th of October at 5pm - you are all stars!!

Order cancelled over half an hour after being accepted. Never ordering from Tortilla again.

A very nice location with a particularly friendly and very helpful staff, I highly recommend, thank you very much for the hospitality xx. Marcia 😀

The food was great and this is coming from a Californian. The service was even better. They serviced a gaming group of 12+ and we sat in the place just fine

All ruined as it was too spicey. Ordered mild for both but got extra hot which we couldn't eat

Always great food, quick service and friendly staff. Marcia was really helpful and lovely. 😊

Great food and even better service vimal and sarayana

No avocado which I paid extra for but it was still very tasty

Absolutely the best place in Guildford for a burrito!

The food was lovely but was delivered over an hour late and was cold when it arrived

Food preparation time was very slow, took around an hour+ and we only live a 10 min drive away, delivery driver was fast from pick up so didn’t seem to involve him.

Marcia was the best today, she made food unbelievably nice

The workers were so so so lovely

Just finished dining at the Guildford Tortilla and had the most wonderful experience. Was served by two lovely young gentlemen called John and Vimal and they were accompanied by the kindest, sweetest supervisor Liz. The food was delicious and the service was immaculate- with the two boys regularly checking at my table to make sure everything was okay. I truly had such an amazing time there and will be visiting again very soon!!

Just finished dining at the Guildford Tortilla and had the most wonderful experience. Was served by two lovely young gentlemen called John and Vimal and they were accompanied by the kindest, sweetest supervisor Liz. The food was delicious and the service was immaculate- with the two boys regularly checking at my table to make sure everything was okay. I truly had such an amazing time there and will be visiting again very soon!!

Staff is lovely and food is great!

Staff is lovely and food is great!

Marcea and Lola gave the beeeeest service, food was amazing, the place was super cozy. Thank you tortilla guildford branch🧚‍♀️🧚‍♀️ you were amazing

Great burritos and great service from liz! Thanks

I can always rely on delicious food from Tortilla, lovely customer service from Liz!!

Liz is always super happy and chatty! I was served by her a Jen today and it was a great experience. The food is always so tasty and flavourful. I always enjoy mixing and matching new ingredients in my burritos and I appreciate their recommendations! Thanks again xx

staff were super friendly and helpful, good was great and everything was super clean :)

I’ve been served by Liz both times I have been in and she is always full of energy with a smile on her face. Her service is amazing!

Come here all the time and it just gets better every single time. The staff are absolutely lovely, Liz has the warmest and most welcoming energy every time and Lola is very kind and very helpful and makes sure you’re happy with your experience. The food is actually perfect Tortilla will always be my number 1. My go to food place in Guildford for the last 8ish years!

CAN NEVER GET ENOUGH!!!!!!!!!! Staff are so so so lovely, Liz and Lola served us today and they always have the brightest smiles and give us the best service. AND DON’T EVEN GET ME STARTED ON THE BURRITOS!!!! So so delicious and so filling, absolutely worth the pricing. Will be back soon (many times).

First time here, the female member of staff today was amazing (sorry didn’t catch her name) for just grabbing a bite for lunch she made us feel really welcome and helped us with ordering. I will certainly be coming again and recommending to my friends. Food was delicious (especially the salsa)! Great restaurant.

Tortilla always does a good burrito.

Really nice food and the staff were so sweet!

The food was amazing, got the new quesadilla for £5.95, much better than their old one. The staff were friendly, service was fairly quick too! Will be coming back again.

I only tried the churros, which weren't great. They were very greasy and had a strong oil smell. Considering the portion size, they were also quite expensive. The chocolate sauce wasn't very pleasant either. However, the restaurant environment was very elegant and clean.

Nice atmosphere and delicious Mexican food! Liz provided excellent customer service; she was all smiles even during peak hour, and very efficient! Highly recommended.

Delicious food and first class customer service!

Liz provides great service and a great employee

Good food and liz has amazing service

Lovely Liz had amazing service along with the other servers.

This tortilla restaurant is really beautiful inside and looks really welcoming. They have a nice service and there food taste really good. Marcia and her staff are very nice and friendly.

Liz was super friendly and always is, great service and food.