Tortilla Clumber Street in Nottingham

Really disappointing. Very different from the other branch. Both ladies were on their phones upon arriving. When asked what different types of proteins are available “chicken, beef or pork” was the response. There was no detail of the type of proteins (marinade/cooking type etc). Both workers had no idea what type of food they were serving which is very shocking for this sort of establishment.

Great food, very tasty! Had a nice naked burrito bowl and browny. Highly recommended!

Helpful and friendly staff, really fresh tasting food

Friendly staff, lovely fresh food. Lots of choice. Would be happy to come again

Great service from Paul and Jess outstanding service but would recommend to a friend

amazing service and amazing food, made quickly and quite cheap for how filling the meals are

Jess and Paul are amazing great customer service they treat you like a friend and not just a customer recommend this branch the most :)

Good service from kiyah and Paul nice food

Jess is an awesome staff member very helpful

Had a naked burrito and glass of Margherita, both were fantastic. Quick service, great tasting food, lovely service and super clean, will definitely be back!

Popped in on a Saturday afternoon it was brilliant start to finish was served by Jess can’t fault all the staff the food was excellent as always

We always have a great time at tortilla, we come back every week!

staff are always so lovely, and food is 10/10

Not a great experience. Don't think we'd bother again...

Very nice place. Good food. Consistent.

Didn’t eat in but was clean seating available. Fast and polite service.

Clumber Street Tortilla is always great food, great service and shout out to Georgia who is always so friendly!

I came here Thursday evening with my Mum. It was her first time coming here. A gentleman called Paul was serving, absolutely lovely person and was very patient with my mum. He also made sure we enjoyed our entire experience here. All the staff were lovely, highly recommended

Order off Uber Eats, didn't realise it was just before closing. But sent stone cold burritos. Wasn't drivers fault. Was literally zero heat, must've packed up for the day I guess. Very strange...

Great friendly kind staff, very clean well looked after establishment and food is great , well worth going

In addition to being very well served by Georgia 🤗 the Nachos Queso was absolutely wonderful 🤤 I recommend it and I will definitely be back often 🤩🤩🤩🤩🤩

Some decent burritos Filling and delicious Me and girlfriend’s first time as we keep saying we’ll pay them a visit Glad we did the burritos are lovely made fresh to order and fill you up, especially if you don’t want a full meal. We both give them a solid 8/10 and will be back in the future to try more

I am a regular at Clumber Street Tortilla and highly recommend as an easy and delicious restaurant. Service is always stellar and there are actually options for gluten intolerant people like me and other dietary requirements ie vegetarians, chicken is halal etc. Thank you as always!

Sam was lovely when we came inside and clearly explained the menu really well!! was a joy to come inside and speak to some of the team x thank you guys, recommend coming as the food was amazing and service was 10/10

Sam was amazing and really helpful for my first time in here. service was amazing she answered any questions i had and always wore a smile and positive attitude.

Thank you Emelia for the great service!

First time eating at this place was amazing! The service me and my friend received from Emilia was a 10/10 very kind and helpful as she took us through the process of ordering step by step, making it a pleasant and stress free journey . Definitely recommend!

Food was served very quickly. Staff are wonderful and Gemma was amazing!!

The chips where lovely, felt like they just needed some salt or some spice, not too much, the burrito was excellent just really big 👌

Charlotte and amelia are so lovely and put on a smile whenever we come for lunch

Speed and efficient service, very welcoming and fast paced. Fully stocked up, Would definitely recommend!

I visited here with a friend around 6pm on a Friday evening. We both had burritos with various fillings. There was plenty of choice and the server was very helpful in explaining our options. When eating the burrito, the flavours were lovely and the meat was tender. However, it was all very lukewarm. It did not feel as it had been hot held at the minimum 64C. This is concerning given the high risk food going into a burrito (rice and meat). I would have liked the burrito to be hotter. I won’t be in a hurry to come back here but it was good to have a tasty fast meal that wasn’t typical fast food for a change.

First time and really enjoyed is ,great location and great food

Food was lovely - service was fab. They don’t have the new ranchero sauce which I was excited about. The new pina picante

rosie and niamh we’re so lovely and welcoming :)

Patient and kind staff, they gave us nachos and churros. Excellent food. Average prices

Always great service at this lcation!

Amazing food and good price, really tasty! The guac was so good!!

First visit, loads of items unavailable as apparently new staff in the kitchen, portions not consistent, quite disappointing.

It was good, good food. Didn't have to queue when I was served for my bottle of water.

Amazing staff and really lovely atmosphere :)

First time coming here with a friend, very friendly staff, delicious food, will definitely be coming back!

Really friendly staff and great grub :)

food is so nice and the staff are lovely thank you

Very tasty super fast service even when busy really nice decor and music as well, corn tacos were a bit soggy but still tasty

Today my visit was very lovely. I enjoyed the quality of food served and the workers were super lovely.

Thank you Kiyah, quick service and the food never misses. Thanks for reminding me about my loyalty card because I always forget!

Some of the best tacos and quesadillas ever! Ordered my usual pulled beef with guac and cheese topping, always a really good meal. They’ve got loads of toppings and fillings to choose from, freshly made right in front of you. Tortillas sauces are also available for free when you dine in. Huge open space, great option for a quick bite, lunch or dinner

Amazing place with amazing service!!

Burritos were thrown together and collapsed when eating (we are seasoned Tortilla customers/burrito eaters!) but these were a mess. Staff couldn’t cope with the 4 people (2 pairs) in the queue and had to call for a third person to come and help them out. No serviettes were provided with the food.

absolutely loved the burrito bowl. it was so juicy and everyone at the restaurant are super sweet and welcoming

Gemma is awesome. Food is amazing. Highly recommend the Tortilla in Notts.

Love coming here when I’m in town, easy spot to hang with friends and the foods banging so…

Love the salad option (toilets were dirty😬)

Great service and the food was superb. We loved to meet the manager John and his team. Thank you!

Great Service from John and the team!

The prices were reasonable, the food was absolutely delicious, and the staff was exceptionally courteous. The interior was also aesthetically pleasing. I would definitely recommend this place and would eat there again.

They charge extra for guacamole. Leicester it's £1.30 extra other places maybe different on top of what you pay for your meal. Never again to come back there. Save yourselves the hassle and not go. Go elsewhere.. Like Starbucks I think tortilla avoids paying UK taxes.

Lovely staff, amazing food & hygiene and love coming here for my lunch!

Charlotte was so helpful and lovely, such a credit to the team! Great food, one of my favourite lunch spots. Definitely recommend!

Best place… go here almost every 2 days lol. Charlotte was so sweet and helpful.

Fast and friendly service and great food as always 🙂

Very good customer service from Rosie and Alice will deffo be back !!

Ordered delivery food for a birthday treat. No sides delivered, no drinks, no churros sauce, half the beef burrito was devoid of meat, none of the requested (and paid for) extra toppings were added. Ifood was cold too. Utter disaster.

Great experience today :) food was amazing. Will certainly be back

The chicken looked like it was a bit raw (slightly pink in the middle). However the service was amazing, and all the staff were lovely.

Quick service, friendly staff and tastier than Bar Burrito in my opinion!

Loved the staff and the food. They're amazing!

Went with a friend had a great meal with a frozen marg! The service was amazing the staff were lovely and I will be returning soon!

The service was outstanding char and dez at the clumber St branch were great

Had a delicious Burrito with tortilla chips and guacamole. The staff were lovely, particularly John and Sam who made me feel extremely welcome. Would 100% recommend visiting this store!

Great, tasty food! Server was very helpful and explained how it worked and what each thing was.

Jess and Charlotte gave great service

We had a lovely meal at Tortilla in Nottingham. The staff were friendly and efficient. The food was delicious, affordable and the portions were generous. Everything was clean. The staff were very helpful and attentive. Can recommend and would go back again.

Absolutely brilliant staff there today at lunch time. 23/12/23

Char had great customer service and the food was also on point! :)

Great service by the night staff 👍

Charlotte and kealan were amazing! So friendly and excellent service! Will be back again

thank you to the girl who gave me my toogoodtogo bag

Love coming here for my dinner when I don't feel like cooking! It's great value for students and the burritos are delicious. I'd recommend signing up to the loyalty scheme if you are a regular.

Popped in to get food to take away. food was good. plenty of options with how you have your meal built.

Came in and ordered my favourite, beef quesadilla! Service was exceptional and the food even better 👌🏻 A+ from me!

it was my first time in tortilla and the staff here were all lovely and talked me through the process. very friends staff. strongly recommend coming here

Great burrito, Nice service and I got free churros

Quick service, very personable and kind staff. Jack was a good server. Chicken and rice burrito is hot and fresh every time! Check it out.

Ordered from Uber Eats. Have been once before in person and had no issues. Order notes were not followed and I received an essentially plain chicken wrap with rice. I was very disappointed as I had paid £15 in total for my order to arrive wrong. However, I would recommend the brownies, they are incredible.

Ordered for delivery which said it would take 15-20 minutes, we waited over an hour and half and when it was finally delivered the burritos were cold. When we called the restaurant an hour into waiting there wasn’t even an apology for the wait, the lady that answered the phone was instead extremely blunt. Extremely poor customer service

Fab lunch burrito, full of flavour and really well made. Definitely recommend 👍🏼

good quality food and the staff are very friendly and helpful

Literally used to come here all the time after college because I'd be craving it in class

Believe it or not I specifically come to this Tortilla because they can wrap their burritos really well! No more worrying over spilled ingredients because the wrap is falling apart from how much you wanted to eat. After all, the burritos here are very tasty and fantastic for the price. If anyone at all likes burritos… this. is. your. place!

Gemma at the store was lovely! We went late after work and nearly closing her efforts at the end of the day were outstanding. 10/10 recommend.

I love coming here for the naked burrito bowls, food is always amazing, staff are always lovely and it's quick. Nice space to sit down. Also highly recommend the choc nut churros!

I love this place I really enjoy this food

Food tasted amazing. Definately filling :)

First visit very well run, great helpful staff and great food A+

Had a really great time. Food was amazing

Good food, great and quick service. Bryan and ladies preparing our burritos are very kind and smiley. Tastes texmex authentic. Very nice ambiance. 👌 I have been here plenty of times being mexican is like a little caress from home.

Nice food and nice staff should definitely try it out

The staff were so nice as we sat in a did some work, they kept checking on us, very friendly. Also the food was yum!