Tortilla Cardiff in Cardiff

This establishment is CARD ONLY! boycott if you have strong feelings about your right to use legal tender! Staff were not at all friendly or helpful

Felt unwelcomed. They don't accept cash!

3rd order so far and each time the food was outstanding. Great and polite delivery too. Thank you

Lovely food, very nice delivery person. Thank you.

Very tasty food, great delivery. Thank you

The cheese sauce with the tortillas... WOW! ADDICTED

Very lovely atmosphere. Kind servers!!

Food was delicious and great service with a smile :))

Amazing place! Great service and awesome food - you should definitely visit when next in Cardiff

People at the counter were so lovely and helpful with the order! Located in a really nice area with many other shops to look at, and of was served fresh and right in front of us. Highly recommend!

Very friendly staff 😁 , best in Cardiff

asked me for pinto or black beans I said black and they went to go get it and completely forgot to even put it in my burrito. Honestly just disappointed and I hate to write a bad review but what else can I really do. How r u gunna forget the beans to a burrito??.

Always great burritos at a reasonable price. Smash burger burrito is a nice addition.

Great place! Nice food and friendly staff. Been a few times now and the staff are always friendly and welcoming

Nice, but very rushed . Especially for first timer. Still food was nice 👍

A great burrito place with a price that adjusts with your choices. The staff are efficient and consistent which is good. The place is clean and kept clean.

FOOD POISONING! One of our party of 3 has food poisoning from a chicken quesadilla last night. Shameful that a customer is forced to suffer through the hell of an experience that food poisoning is. The place should be closed down and sanitized! Beware of eating here!

The food is absolutely amazing I'm a fussy eater and the server went out of her way to make sure I wasn't getting overwhelmed lovely server lovely food ❤️

Not open when it's meant to be. Saturday it was meant to open at 11 and doors still locked at 11.15 despite waiting outside

My boyfriend introduced me to this company and I love it! As a Coeliac, any gluten free find is always exciting and the corn tacos are awesome! Great food, reasonable prices, and great benefits from the loyalty scheme. The Cardiff team are also really friendly and super helpful with any issues. Only slight negative I have is the food is never hot, it’s always just lukewarm. I’m curious if this is just company standard? Either way, it won’t stop me from coming back!

Terrible service, the wrap was soggy and chewy

The burrito was soggy, drenched in juice, cold, expensive!... and tasteless. I couldn't eat it, I physically couldn't stand the texture in my mouth! Disgusting!

I really enjoyed the smashed beef burrito.

student discounts are awesome, tres tacos and guacamole for £5.25. amazing food, delicious tacos, will absolutely be back. the staff are very friendly and helpful and the atmosphere was very nice. cute little place to eat some good food.

Great food & relaxed atmosphere

Lovely tasty food. The range could be better. Overall lovely place to chill and enjoy your food.

Visited today for lunch time, was made to feel very uncomfortable and unwelcome. 3 members of staff were laughing hysterically by the counter and when I asked what was wrong they just looked at me and didn’t say anything. I told them I’m feeling uncomfortable and they didn’t stop. I didn’t feel comfortable eating inside so I left without having my lunch. Not acceptable at all especially when I told them how I felt. Customer service was terrible and for this reason I will not be returning back.

Visited today for lunch time, was made to feel very uncomfortable and unwelcome. 3 members of staff were laughing hysterically by the counter and when I asked what was wrong they just looked at me and didn’t say anything. I told them I’m feeling uncomfortable and they didn’t stop. I didn’t feel comfortable eating inside so I left without having my lunch. Not acceptable at all especially when I told them how I felt. Customer service was terrible and for this reason I will not be returning back.

Visited today for lunch time, was made to feel very uncomfortable and unwelcome. 3 members of staff were laughing hysterically by the counter and when I asked what was wrong they just looked at me and didn't say anything. I told them l'm feeling uncomfortable and they didn't stop. I didn't feel comfortable eating inside so l left without having my lunch. Not acceptable at all especially when I told them how I felt. Customer service was terrible and for this reason I will not be returning back.

Shout out Emilia who treated me and my kids like royalty. She's so lovely and kind.

Shout out Emilia who treated me and my kids like royalty. She's so lovely and kind.

Love this place, burritos are great and good value for money. Really pack the burrito to the brim, a medium will fill you up! Go to work lunch

Really good and healthy vegan lunch, and i am pretty sensitive regarding healthy! The only shame is how they serve food - i said i will sit down there (no takeaway) and they took out a paper box. I asked for a regular dish and got it (only after asking) but i still got a single-use wooden fork. Normal metal spoon would do. Lazy to wash dishes? Its a pitty to eat such a great food in such a cheap and non-ecologic way.

Absolutely amazing! Fresh and sooo tasty! ♥️

Normally nice, but tiny portion even after ordering a large. Tortilla chips tasted really weird, like burned plastic.

Tasty Mexican with a good choice of vegetarian and meat.

Unpretentious fresh food & happy staff.

Great restaurant with amazing and fresh food!

Great service, good food at a good price.

Fine, nothing more, nothing less

Great place to eat, staff are always very friendly and accommodating when I've visited

Great food, and wonderful service!

Such a great restaurant, the food and the staff are lovely!

Very tasty and best Mexican food!!❤️❤️❤️❤️

Hello, I had ordered tacos and it turned out so good that I wanna visit again and again. Not just the food, the staff and the ambience was truly lovely. Highly recommended.

Didn’t receive the full order and was refused a refund by Just eat for the missing item. Order regularly from this restaurant for the office lunch run. first time we’ve had this issue. Very disappointed!

OK in European standards but far away from real Mexican food Tacos richly filled with too many ingredients Low prices

Great service and amazing food!

Tasty food, it's just pricey for what you get. Arrived hot and on time. Portions could be more generous. The guac is very good!

Happened to see this amazing restaurant last week. Have to say the food was great. We were welcomed and served by a staff Treesa. Amazing customer service from all the staffs. Would definitely recommend.

Amazing ambience and great tasty food. Excellent customer service.

Visited this restaurant a few days back . Very friendly staff , served by a girl Treesa . Very good experience

Visited restaurant recently.. Very good experience. Served by Treesa. Friendly staff

Wonderful experience.Nice hospitality offered by the staffs.

Wonderful outlet for dine in and take away. Friendly staff and welcoming ambience.

Best burritos in Cardiff. Excellent customer service. I was served by Treesa, and she gave so many recommendations to make my burrito!! The ambience and music added up the taste. Highly recommended

Nice restaurant which offered food full of flavour The staff is friendly and the ambiance is welcoming, making it a perfect spot for a quick, delicious meal. Highly recommended for anyone who loves authentic, quality food!

Had a really nice veggie burrito here, but what really cemented this as a great experience was the delightful service I got from the friendly red haired server who was kind and beyond helpful.

I recently visited tortilla’s restaurant and had a great experience. The tortillas were fresh and delicious. They offer great variety of fillings, all very tasty. The service was quick and courteous . The staff ensured we had everything we needed.

I’m American and have been desperately looking for some good guac and Cali/tex mex style food and this place was AMAZING!!

Great experience today at Tortilla. Very good food, and great staff. Special thanks to Nessa for advising me with the menu - first time having a Tortilla! I'll be back!

I love coming back, the food is always great, staff is nice and helpful. Definitely recommend!!

Great food. Quick service and staff were very helpful!

Really enjoyed my Veggie buritto it was very fresh and tasted delicious. Yum!

Good, tasty and filling food served by nice staff. Restaurant has a unique decor, which combined with the delicious burritos make for a memorable and satisfying meal!

Love Tortilla, best place for a burrito in Cardiff and very friendly staff!

Tortilla Cardiff is a great spot for delicious burritos. The food is consistently tasty and fresh, and the portion sizes are generous. What sets this place apart is the helpful and friendly staff who make the dining experience even better. Highly recommended for a satisfying meal.

Good vegetarian options and all food is fresh

Very good food. Reasonably priced, and quick service. Definitely would order again

Excellent delivery. Great burritos. Only nitpick is the £2.50 paid for extra chicken didn't actually feel like there was any extra chicken compared to regular.

Price gone up it's not worth the wait

I ordered via Uber eats and paid over £15 for what was described as a large burrito bowl. I’ve ordered from you many times before (in person) and never had any issues with portion sizing but feel on this occasion as I ordered for delivery no thought was put in. The bowl arrived not even half full and freezing cold. Really disappointed. Tried to call the store and it goes to a voicemail and there is no complaint process on your website either. Photos for reference

I was going to give this great place the full five stars (or bubbles) until I noticed that my bag of tortilla chips was missing from my order #4B968 (Uber Eats 4/5/24). How on earth can a Mexican restaurant forget someone's tortilla chips??? This spoils the meal – it's like having an Indian meal minus the poppadoms. Please, please, please double check the orders before you put them in the bags – while also crossing off the main items on the receipt as you bag them - foolproof! (This is what, for example, Wagamama does, and they rarely forget anything!) However, the meal itself was great - especially with the hot cheese sauce, although the green salsa was watered down - a BIG no-no! Please reply to this review and reassure the customers that ordered items will be double/checked before bagging. Thanks.

Food and atmosphere is great!!! WOOOOOO 🥳🥳🥳🥳🥳

the amount of food I received for 17 pounds is outrageous. and I ordered a big portion.

Good quality, good portion size, good flavours. Thanks.

Won’t be ordering from here again. We ordered 3 burritos and they couldn’t be bothered labelling them so we know which one’s which, pretty important when one of them is veggie. Also threw everything into the bag together no separation of hot/cold, was a mess

Wonderful food great prices lovely atmosphere Highly recommended

Amazing, this is the best thing ever

i’m not being funny but this was the best thing i have ever put in my mouth, the nachos quite literally sent me into another dimension, if i could rate it any higher i would ⭐️⭐️⭐️⭐️⭐️

food got quite cool by the time it arrived. got explosive gut issues from eating it. not good, at all.

Tasty grub delivery guy was the daddy

The food tasted great but I selected sour cream and jalapeños and didn’t get either

This is our favourite 'fast food' place in central Cardiff. The staff are always friendly and helpful. It basically works like a subway for mexican food except 100x better. There are so many choices and it is all really good value for money and extremely tasty.

Cheese was missing again. Won’t be using them again

Welcome was great. The 3 girls employees were friendly and gave us advices. They took the time to explain the different choices. The food was very good.

Really Tasty Food , obviously service at the counter but no issues whatsoever. Delicious 😋

Staff here is so friendly, and the food ordered was yummy, fresh, and warm; enjoyed every bit of it.

The best chips and guacamole I've had!

On time, great taste and service. Thanks again

Always great food … but forgot the salsa on my order

Visiting from Australia and stumbled across this place. Really yummy food. Very generous portions. Amazing customer service.

Fabulous food as always. Flavours are tremendous.

Was a great experience with a tasty food. Must recommended.Upoma served me,her behaviour was so friendly.

Tasty food with wonderful environment. Highly recommended for wraps.

Food was good . Stuff is very friendly. I got served by the girl name Upoma. She is amazing . I was confused and also looked for halal food so she explained me. I enjoyed my food.I’ll always go there if I visit Caroline street!

Tortilla is just the perfect place for any moment. The staff as well are very welcome and polite. Food amazing!

Excellent behavior from the staffs.

Food was really good. Customer service was fantastic especially from a girl named Upoma.

Excellent as always from Tortilla