Based on 426 opinions finded in 2 websites
Based on 426 opinions finded in 2 websites
Opinions
Dont waste your money here There is no taste its just waste of money £36
Akil Raz . 2024-05-27
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After ordering a meal something looked good I soon realised I was given somthing I dident order when I asked the question I was set upon. the manager said I should of known. I tride to explane I had no idea of the menue but it sounded good.i was given it but still he was in my face I left not to make the situation more conterfersol He said I should of known. He dident take time to talk to me but to argue its my face I won't be going back but I will go back to video and ask for apology how I wad delt with
jason annereau . 2024-03-31
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This kebab house /take away was a little gem of a find. We are not local and needed a meal late in the evening, there are so many options on City Road, Cardiff it hard to decider which ones to avoid or not. This place was like drawing th longest straw... The food was quick, delicious and presented really nicely on the plate. We ate in and didn't sit down untill 22:30 and it was fast service. The food was fresh and appeared to be all home made the dips and picky bits were delicious and the meat in the kebab was tender and very tasty. Highly recommend.
Emma Tregoning . 2024-03-25
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Great service and food here. 100% recommend!
Dan Bagby . 2024-03-09
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We went for food .and the food was very cold .and salad looks expired ..not good service. Not good food .don't go there and don't waste money. Never go back ...it was very bad experience.. Food I give 0 satar. Service 0 Please 🙏 please don't go .and don't waste time and money
Nazia Amjad . 2024-03-07
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Worst lahmacun ive ever ate and im turkish. Does not even smell like lahmacun.
emine durak . 2023-11-29
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Tasty, not expensive, but while I sat for an hour, I listened to the same aching Turkish song probably 100 times.
Oleksii Chornomorchenko (Mahdi) . 2023-11-12
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We tried the pide, falafels, hummous etc. It was average, it lacked something which I can’t put my finger on - but we would go here again.
M Patel . 2023-08-27
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Been there first time because I am from Hereford, the food was really nice and delicious 😋 must try
Bebo Satti . 2023-08-22
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I like chicken shish with hummus 😋
F al . 2023-07-14
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To be brutally honest, it's not as nice as the main restaurant across city road , my girlfriend went for the lamb donner with rice and salad . I went for the mixed lamb and chicken done with fries and salad , came with complimentary bread and dips
Mike O'connor . 2023-06-22
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I ordered lamb and chicken kofte with taboole and the food quality was absolutely awful. The rice was very tough, the kofte was also taugh and did not taste as kofte, and the taboole was full of onion. I had never had a food order as low quality as this. It was really disappointing and I will honestly not recommend it to anyone else.
Sara Namdar . 2023-06-10
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I ordered takeaway. Food taste dry plus they over charged me?£ 1.50 for chips .i opened my food but the chips not included why charge for it ?
hussein abdallah . 2023-06-08
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Marinated half chicken grilled with rice and salad. Healthy & Tasty. Lamb ribs - Full of flavour but naughty. Homemade Hummus! Friendly Manager and staff. Taste the middle east.
Lewis Ford . 2023-05-30
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As soon as we walked through the door we were greeted by a lovely, polite young lady who, when we were seated, handed us menus and asked us to call her when we were ready to order. She came and took our order and returned with our drinks, water and a fresh pineapple juice which was amazing. We could see our food being prepared and cooked from our table which I personally like. The food was beautiful and the portions were great. So much so my adult son couldn't even finish all of his meal. My meal was served with bread but I asked not to have any. My son had the bread with his meal which he said was lovely (I couldn't fit it in the photo) The staff were all lovely, polite and friendly but the young lady serving us was just a delight. I would definitely return again when I'm in the area.
Helen John . 2023-05-24
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I ordered food from Saray Express Turkish takeaway in Cardiff and I was very impressed by their service and quality. The food arrived on time, hot and fresh, and it was delicious. I had the mixed grill, which came with lamb shish, chicken shish, lamb kofte, chicken kofte, rice, salad and bread. The meat was tender and juicy, the rice was fluffy and fragrant, and the salad was crisp and refreshing. The bread was home baked and soft, perfect for dipping in the hummus and tzatziki. The portions were generous and satisfying. I also tried the falafel, which were crispy on the outside and moist on the inside, served with a tangy sauce. The prices were reasonable for the amount and quality of food. The staff were friendly and helpful, and they even gave me a complimentary baklava for dessert. It was a sweet and flaky treat that ended my meal on a high note. I would definitely recommend Saray Express to anyone who loves Turkish food or wants to try something new. They have a variety of dishes to suit different tastes and preferences, from vegetarian to seafood to vegan. They also have a website where you can order online easily and conveniently. Saray Express is one of the best takeaways in Cardiff and I can’t wait to order from them again.
Jay . 2023-04-17
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Neat and clean. Very delicious food. Excellent service
Dipin Jacob . 2023-04-13
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Went there to try out it's okay its just its very expensive, and a lot of their food which they serve is mot very presently served and cost an arm and a leg..
James Lewis . 2023-03-15
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delicious and juicy wraps. The chicken shawrma was much better for me.
Az Hashim . 2023-01-26
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we had the platter for 2! and there was so MUCH food. the portions are massive. all the meat was super tender, literally falling of the bone. the service was good but weridly enough the my personal favourite was the bread. it was so soft and fluffy! especially with the dips.
sariya . 2023-01-11
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Pathetic service.. the staff is so inexperienced. The delivery guy had an awful experience with the staff inside. The owner should take a notice of it.
Muhammad Yar . 2022-12-23
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Very unprofessional staff, they don't know how to talk with their customers.
Hassan Saeed . 2022-12-23
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Very rude they don't even know how to talk specially the owner of restaurant the treat deliver drivers like animals .this is your responsibility u have to check rider and ask him b4 leaving the restaurant not like that you yelled and shout
Taimoor Afridi . 2022-10-03
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The best restaurant to waesting time. I will never go back.
D Kurdi . 2022-09-28
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Not bad but be careful with bills
Saleh Almogrbe . 2022-09-14
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Terrible service with bad attitude
Turan Kiran . 2022-08-19
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Bad customer service and very rude we walked in and they left us on the table for 15min didn’t even ask if we wanted a drink I don’t recommend this place to anybody
Flyhigh Keen . 2022-08-19
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Great Middle Eastern food, you get what you pay for. Sesame bread served with mezze was excellent as was the mezze itself. Will order again for sure.
Sam Kleinot . 2022-07-26
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The rice and lamb shish was nice
Amir Ait . 2022-06-17
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What a lovely meal, the lamb and chicken were cooked to perfection and plenty of it. Will certainly be coming here again.
Dennis Williams . 2022-05-21
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Great food. Highly recommended!
rose Khan . 2022-05-16
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Slow service.. food is OK.. 20 mins for one takeaway dish not "express" in any sense
Abhishek Vyas . 2022-05-05
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Ordered 90 minutes ago for a delivery they said will be 50 minutes I am fasting and I still have no food I call and the foreign staff gives me a rude reply, still hungry and no food
M A . 2022-04-16
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Good job I ordered chips with my wrap, otherwise I'd end up starving. The meat was undercooked and chewy, big chunks size of a thumb. Salad non existent...Definitely one of the worse first impressions ever. Nearly £10 to throw all in the bin. Waste of money and time. Reply to owner: I didn't order 2 wraps, I ordered 1 wrap and chips, so don't bark back at me, get your bloody facts straight! I might just call relevant hygiene authorities to put you down. Hard to believe how absolutely disgraceful way of coming back at somebody when you served then bad food. You're a joke!
Filip Jozwiak (Hereandsofar) . 2022-04-12
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Brilliant little setup, I believe I've of the best labanese cuisines in Cardiff + Bristol ... highly recommended You feel justified by the quantity and quality of food that is served, the whole staff is very friendly and brilliant ... I've never been disappointed ... weldone to the whole team and keep the standards up sheets
Mubin Khan . 2022-03-17
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The best Restaurant in Cardiff very friendly and very good service Keep going guys
Mhamad Hussini . 2022-03-05
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Great place if you like middle Eastern food good value
Lee Davies . 2022-03-02
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Giving 5 stars for good taste, portion and prompt service. Person who served us was very professional with a friendly approach. They had issues with card payment machine so I advised them to get one with mobile/App or Web access as I had to wait a good 7 odd minutes to be able to pay, whilst I was in the rush. The CS person was very apologetic though.
Writing Reflex . 2022-02-24
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I went in as the main restaurant was full at opposite side of the road, but I noticed the Food Hygiene Rating is 1 out of 5 😮😮 the poster was displayed at bottom of the door and hidden down with chairs ! It was a shock for me so we had to ran away. On Gouvernement website the date of inspection was on 25 May 2021 and since then they didn’t ask for re-inspection which means they are still working with low standards..
Nab A. . 2022-01-16
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Always good food. Great fir a late lunch bite to eat, but a shame they didn't open earlier than 2pm. Good standard of cleanliness throughout and good food handling skills from the chef. Food hit and tasty and as ordered.
Rob Whitehouse . 2021-11-23
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Did takeout from here twice maybe. Decent place for the price.
oru malayali . 2021-11-14
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I’m giving this one star because they are not open and google maps say they should be open. Please update your opening times on google maps.
Mimi A . 2021-10-31
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Very good as always. But eveyone I visit they never have Lamb Shawarma
M . 2021-10-28
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Platter for 4 was a lot of delicious food with so many varieties of meat, beautiful rice and chips. Grilled veggies were lovely too. I think we may have got less than 10 ribs, but that was fine as we had more than enough food overall. Lovely service from the girl and the manager was charming too. Complimentary teas were a nice touch. Highly recommend
Nicole Ahmed . 2021-10-18
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Very slow service unfortunately
Huw Bashir . 2021-09-12
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Same good food quality of saray but takes very long time
Manar Mokhtar . 2021-08-29
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Very nice food and good service
Syed Zaman . 2021-08-28
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Absolutely appalling food & customer service!!! States lamb chops with platter, comes with lamb ribs with more fat than meat & not even cooked right the way through. Salad was not fresh, soggy tomatoes, brown lettuce with a chemical taste. Called the restaurant to be told a manager would call me back as he was busy speaking outside. DO NOT WASTE YOUR MONEY HERE.
Natalie Marie . 2021-08-08
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Fast efficient service. But the food we ordered was over cooked and the rice wasn't nice
Sultana Anwar . 2021-07-21
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Good place to dine in. Not a lot of menu choices though.
Vikramdeep Singh . 2021-07-21
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Tasty and cheap) good portions too!
Kate . 2021-07-20
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Refused to serve tap water even though we ordered main meals and a drink. But gave us complimentary bread and dips but refused tap water??!!! Where is the logic? And customer service? Basic human right refused. Never again
Nosheena Javaid . 2021-07-17
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Great quality food, decent size platters, plenty for 4.
Muneeb Ahmed . 2021-07-11
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It was OK ish...... But had better previous visit
Mohammed faysal . 2021-06-29
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Lovely meal (takeaway for the whole family). Had a very large order and order picked it up. Had not long left the restaurant when I got a call on my mobile to say there was one more bag that had not been on the counter when I took the food. Now that's what I call a top service. Most restaurants would not have bothered (especially being VERY busy). Top service!
Alun Gerard . 2021-06-21
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so bad + workink without cloves I had stomack after I ate in there
Mahmoud Kamash . 2021-06-12
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Amazing food. Quality and Quantity
Sarah Saritta . 2021-06-11
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Nice fresh food and good service, a very good experience I would highly recommend you try it for your self.
Shahzia Ahmed . 2021-06-09
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Nice food good service and reasonably priced, I recommend this place for all meat lovers
Shazia Ahmed . 2021-06-05
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Over all every thing was fine but average ...
Ch Ahmad Bilal . 2021-06-05
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Food was okay, Manaqesh restaurant few shops to right has better food.
Adeel hassan . 2021-05-15
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Wanted to try something different and saw the reviews were good here. Food arrived on time but the salad was poor, chips soggy and the falafel was rock hard, also there was no cheese on the burger either (despite it saying on the site that it comes with it) Was a poor first impression and we most likely wont be ordering from here again.
Guto Allsopp . 2021-05-03
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I always go to this restaurant for dining in but this time I take Takeaway it was very great 👍
fatih tosun . 2021-04-24
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Плохое обслуживание. Грубые работники. Разачерован
Evgheni Fintinaru . 2021-04-05
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£4.70 for 2 cans of coke thay was over 2 years out of date and very cold food
Elaine glyny worrall . 2021-03-26
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Very nice and clean restaurant! Delicious food and hot strong tea! 😀 Nice choice of salads and affordable prices! Recommend for both categories of eaters vegetarians or maybe raw vegan!
Tatiana Pirvu . 2020-12-06
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Good food and service everytime, a good all round package. Highly recommended
Clip Zone . 2020-10-24
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Great place to eat out. The best seabass ever n
Ola Allen . 2020-09-27
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The food was nowhere near as good as original Saray restaurant!
Ellen Parker . 2020-09-05
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Disappointed- was a regular but this time the experience was not good at all. No one comes to seat you... you have to call them. When food comes (platter for 4) there’s no lamb ribs on the platter ‘we didnt have any today sorry’ but they don’t tell you beforehand they just replace it with cheap wings (how is that acceptable, ask us?) Besides... how do 8 small chicken wings compensate for 10 lamb ribs? Platter for 4- if you’d seen the rice and fries quantity you’d laugh, anyone would complain. They did however give a bowl of rice after we complained. (See pic) Food finished- no one takes the dishes for 20 minutes. On the plus side... food tasty. Lamb Shish and the shawarma, Platters for 4? Completely Avoid. Platters for 2 maybe... or best yet Get your own meals. Conclusion: This shouldn’t be how you run a restaurant especially on a competitive city road. Would I go again? Most likely not. I guess they are too content with their main busy Sarays branch across the road so not bothered with making any effort on this one...
Mohammed A . 2020-09-03
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Love this place! So yummy and not expensive 😋 Lovely friendly staff! Big portions. Many vegan choices as well
O Toptip . 2020-09-02
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Nice food. Ordered the £80 sharing platter more than enough for us 5 big eaters.
Jamil . 2020-08-27
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Great service and 5* food taste. Didn’t have to wait long to be seated and food served very quickly as well. Recommend the Turkish spicy sausages and kofte kebabs
Shuja Ali . 2020-08-26
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Worst customer service and delivery ever, I have ordered foods for my kids, and I was waiting 2 hours, I called to see where is ours food and a lady answer the phone when she find out its me hang up the phone on me and didn’t answer the phone again. Them i had no choice to order from another resturant after 2 hours.
Nima . 2020-08-25
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We ordered a platter for two which is comes with chicken and lamb shish, Chicken and Lamb Kofta, Lamb ribs, Shawrma and wings. However, they only gave us some chicken and lamb shish, and some wings. When we asked them where is everything else, they said it’s run out but when we ordered they never told us that. In addition, they charge us full price for that. Very disappointed, never going back again
Abdul Kadir . 2020-08-20
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Absolutely disgusting service. Tried to call and got confirmation for booking, 30 mins later got call from them saying is too busy we have to cancel this booking, what an awful service. Will never go there again
Kerwan Ismail . 2020-08-10
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Really nice food, actually was surprised as saray was closed, will definitely go back soon, i had ordered the platter for 2 and a grill mix, it was a good size portion for 3 adults and 2 young kids.. Oh and no complaints as the food was still piping hot after a 15min drive back home!!
Rahi . 2020-07-08
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Absolutely amazing service and the food was outstanding delivery came before the delivery time thank you so much saray Express much appreciated
hassan gill . 2020-03-30
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I ordered Lamb kofte to take away,, not worth to try it again
sami salam . 2020-03-01
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Quiet but long wait. Food ok but unhelpful staff unwilling to cater for a standard request. Would not recommend and would not return. Vast majority of reviews relate to previous restaurant Lyalena - not a true reflection of Saray Express.
DW . 2020-03-01
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Really lovely food and friendly atmosphere
bilal malik . 2020-02-27
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Delicious platter and friendly service.
Tommy Smith . 2020-02-20
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Disgusting food! Never come here its shocking!
Logan Lewis . 2020-02-14
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Bad delivery service from the restaurant. Use deliveroo app for better service.
Majed Alghamdi . 2019-11-23
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Tasty food especially chicken mansaf, great staff.
Hatim Abdalaziz . 2019-11-16
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Always fresh, tasty, hot food served by great staff. Quick, good service.
Katarzyna Kiszewska . 2019-11-03
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The rice was more than less!! In that way if you need chicken kabsa you must order extra rice ? Why? The rice finish before I eat the chicken!! Don’t be stingy with your customer to save the rice? That what happened with me last night.
الشاعر ويكيليكس . 2019-10-23
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We had a really lovely evening at Lyalena! The food and the service was superb! Can't wait to go back! Thank you for looking after us! I can highly recommend the seabass!
Terri M . 2019-10-23
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Best middle Eastern food I've ever had in the UK!!! GET IN THERE!!!
sharifa james . 2019-10-20
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The atmosphere and the staff are lovely and helpful. The environment is very friendly, lovely outside sitting area and inside 👌😂👍!
Kaewan Ally . 2019-10-17
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Very Good food especially there platters it really fills u up staff very polite and helpful
Naseem Iqbal . 2019-10-03
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Was recommend to try Lyalena by a friend but also because I always drive past it and it looks good from the outside and always busy so thought why not. It's a nice atmosphere inside and the staff are friendly I found the food to be just standard. The meats were a little overcooked and therefore dry. While we were having our food a delivery guy was arguing with the staff as he was running late for other deliveries because the cooks haven't got the food ready yet. He even asked them should he come back but they gave him an incorrect time so understandably he was annoyed.
Shu Noor . 2019-09-30
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Great place for vegan/veggie/carnivore meet up! And it's ridiculously good value. 11 people fed (stuffed actually) for £93! With complimentary mini desserts and pots of tea. Excellent!
Martin Edwards . 2019-09-01
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It was our first time in Cardiff and we didnot know where to go for dinner. We stopped at Layalena Restaurant . They give excellent service, portions are very big compared to london restaurants and prices are very reasonable. I would highly recommend this place for anyone who wants to have a delicious meal and excellent service..
Sehrish Khan . 2019-08-30
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The food was average. Didn't enjoy the flavour either
Sumerah Nawaz . 2019-08-26
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Server was friendly and helpful with explaining the dishes. Food was on point
music 1 . 2019-08-16
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Lovely place with great delicious food portions
Fredrick Nzioki . 2019-08-03
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Great fresh tasty food excellent service
Farah 123 . 2019-07-21
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Great value food and good customer service, nice outdoor seating area but it is a busy street. We'll definitely be going back, we really enjoyed the falafel, hummus and chicken shwarma wrap - delicious 😊
Tracey Robinson . 2019-07-17
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Gorgeous grilled meats, varied veggie options, succulent slow-cooked stew-like dishes. I like to see restaurants with meals you don't see elsewhere, which they have plenty of. I enjoyed the fermented flavours of yoghurty mansaf - not to everyone's taste, but they have lots on the menu for those who are adventurous. Also some great houmous options, like the meat-laden shawarma, or houmous Beiruti (with some spices and whole chickpeas).
Roy Williams . 2019-07-13
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Delicious food and really lovely workers. The atmosphere was a nice vibe just a bit quiet so more people should go!!! I really recommend, you won’t regret it
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Visited today for lunch time, was made to feel very uncomfortable and unwelcome. 3 members of staff were laughing hysterically by the counter and when I asked what was wrong they just looked at me and didn't say anything. I told them l'm feeling uncomfortable and they didn't stop. I didn't feel comfortable eating inside so l left without having my lunch. Not acceptable at all especially when I told them how I felt. Customer service was terrible and for this reason I will not be returning back.
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Had an excellent time visiting La Pantera mid-September. Staff were welcoming and service was rapid despite it being quite busy. We were able to get some seats outside and could enjoy the last of the sun with our food as it set behind the stadium. We tried the nachos as well as the two meat taco options available and were blown away! Joe, one of the owners was working and talked us through the mezcal they had available which was also fantastic. Would recommend this venue for anyone on a day out in Cardiff, as it has excellent service, great food and a wide selection of drinks.