Based on 3.213 opinions finded in 3 websites
Based on 3.213 opinions finded in 3 websites
Nº 516 in 2148 in Bristol, City of
CUSTOMERS TALK ABOUT DISHES WITH..tortillachickenricetacosOpinions
Amazing service, so helpful with ideas. It's was a good late night meal.
Ram Gopal Varma . 2024-08-27
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Great food, friendly staff and a clean establishment :)
Megan John . 2024-08-26
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Always come here for their burritos! So tasty and wholesome honestly. Their corn ribs are actually quite nice too. Recently I had a burrito that came out a little cold and asked if it could be reheated, but Jake offered to remake the burrito for me, which I thought was super thoughtful! The team is always nice here and give NHS discount, which is always a plus :)
A B . 2024-08-24
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Very good food. The music is terrible though (very small, poor quality speakers) which make it less enjoyable spending time there.
Jan Raku . 2024-08-24
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Great food and lovely staff. Come here whenever I’m in Bristol and it never disappoints. Love the burritos super filling and delicious, place is always clean and has a nice vibe. Highly recommend the pork burrito option!
Hannah Tindall . 2024-08-24
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If I could give zero stars I would, the food is genuinely so disgusting I could not finish eating. The tortilla chips have a disgusting after taste that almost tastes stale. The queso dip tastes like melted canned cheese. The burrito was so lacking in any type of flavor I wondered if I was eating Mexican food at all, could barely taste any seasoning on the chicken or salsa (I got the hottest one), not to mention the lettuce inside all looked wilted and not fresh. I beg people, if you want Mexican food, go quite literally anywhere but here, I’m sure the local chippy could do better
Sydney Preston . 2024-08-21
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Fantastic service from a brilliant team!
Tom Evans . 2024-08-20
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Agata was fantastic, and as a representative of “Tortilla “ she made me feel welcome from the moment I entered her store to the moment I left. The staff seemed enthusiastic and energised, which believe me I wish the staff I employed acted like. I will ABSOLUTELY be visiting and recommending TORTILLA to all my friends and acquaintances. Thankyou Agata ( Bristol, Cabot Circus) and thankyou TORTILLA.
Steven Fish . 2024-08-14
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Wonderful dining experience at Tortilla Cabot Circus. Agatka was very friendly and provided excellent service. The food was fresh and flavourful and halal options! Can't wait to come back!
Morgan Hughes . 2024-08-09
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Ordered 4 bowls: each one had significant amounts missing, were cold and mushy. Ordered the crisps and dips, they forgot the crisps. Oh was cold too.
Mia Littlewood . 2024-08-03
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Cool to see the new ordering machines, and the vegan chipotle mayo is super yum
Sonny Lloyd . 2024-07-25
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Ordered through uber eats,Food was nice and the naked burrito is a perfect portion size!
google user . 2024-07-24
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Lovely burrito and great value for money.
Raj Khaira . 2024-07-20
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You won't regret the Burrito (the beef is really soft and delicious) and the Quesadilla (the beef is really good too). It's really great, you have to try it... it feels like eating at a place in California, USA. extraordinary.
Ariyansyah Bakrie . 2024-07-19
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Lovely staff , very fast and excellent customer service. Delicious food
maristela Belchior . 2024-07-19
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Really good food and great service!
Irsan Adira . 2024-07-19
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Enjoyed this fast and delicious lunch. Excellent alternative to a boring sandwich!
Paula . 2024-07-16
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Lovely fresh food! And lovely service from the guy on the till (Jack) thanks mate!
Daisy Allan . 2024-07-14
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Great food, fantastic service, would recommend
Tony Hawkins . 2024-07-12
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Excellent service from friendly staff. Atmosphere only slightly off due to basement-like seating area. Very good.
Thomas Harper . 2024-07-11
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Such good food! Chicken and chorizo burrito
Ashley Florio . 2024-07-06
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Went in about 7pm and the staff ignored me for about 5 minutes while they were making up orders for deliveroo. The burrito was good but expensive at 14.00 with a drink.
Adam . 2024-07-04
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Staff always friendly to us. Especially one in particular. Food is yummy and quick. Always consistent :)
Leigh-Ann Hewer . 2024-06-29
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Excellent service, tasty food. Clean and tidy venue
Tracie Percival . 2024-06-27
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The restaurant has halal chicken
Brhom 583 . 2024-06-27
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A lot of missing items in my order. Felt like I was eating just rice and sauce :(
Elena Marculescu . 2024-06-23
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I’ve been served by the same lovely lady every time I’ve come here and she always makes me smile. Great service.
Noemi Korenova . 2024-06-20
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tortilla chips missing from order!
Phil . 2024-06-20
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Delicious burrito and friendly staff!
Marsden Murison . 2024-06-20
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Amazing burritos 🌯 just keep it in the foil when you eat it or it will fall apart and cover your hand they fully pack them.
sam brooks . 2024-06-19
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It's the worst burrito I've ever eaten in my life... haha, how can they ruin the flavor and consistency of a meal so simple to prepare?
Rosa Pistola . 2024-06-17
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Delivery was spot on, but food was bland and very overpriced for what it was.
Jack . 2024-06-16
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Dishes were OK. But nothing special. They try to upsell extras and not offer basics, like lettuce in a taco. There is no lime or something acidic to balance the flavour. Go somewhere else if you want something closer to the authentic.
Onur Özgün . 2024-06-15
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The nicest kind of fast food there is - with lovely service!
Natalia Pazar . 2024-06-14
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Recently I finally took the leap to try Tortilla for the first time. And I must say I am not looking back. I ordered a quesadilla and it was spectacular, certainly up there with one of my favourite ever quesadillas. I had the lovely 'Henry' serving me who gave me a run through as to how tortilla works and navigated me around the different spices and flavours Tortilla has to offer. I will be coming back very soon and hope to see the lovely staff members again. 5 stars.
Mono Lisa . 2024-06-04
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I came in yesterday and was served by Kasey… the service by her was absolutely amazing and was a delight to speak to.
Almas Rahman . 2024-06-04
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Lovely food, lovely service, would recommend
Reinart Jensema . 2024-06-04
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Always enjoy my visits here, lovely food! Great in house service.
Ben Wade . 2024-06-03
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Very quick, very efficient and staff are very friendly. Though, I wanna know how they roll burritos for when I make my own 😅 but thank you!
WhyŠoŠerious . 2024-06-02
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Service was excellent. I would highly recommend to go there
Afrin Titli . 2024-06-02
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It's just the best. Must try. You Won't regret it
Sabequn Naher Sharmin . 2024-06-02
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Lovely food and the service was extremely lovely too.
Hope Shakespeare . 2024-06-02
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Tortilla is my most favourite place. The reason is all about the quality of food. They have lots of choice of top ups and all are very healthy choices. You shouldn't compare with other places which sell only unhealthy food. Also staff are very kind. I have to mention the girl calls Upoma.She has very good customer service skills. Always polite and smiley face.I recommend tortilla to everyone who cares about their health.You wont be regret😊
Muharrem Ipekli . 2024-06-02
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I love tacos and trying them here makes me feel like I'm in my country! Very delicious beef and very friendly staff
Valeria Rodriguez . 2024-06-01
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I love Tortillo. It's my now go to place for fast but very delicious and healthy food. Why did I only discover this chain a few months ago?! 😅 Anyway, the Bristol chain, is no exception. Well, actually it is in the way that my experience today was uniquely exceptional, thanks for a member of staff there called Lipoma. The service is usually excellent anyway here, but today Lipoma went the extra mile and came over to me very sweetly when I was eating in there and asked if everything was to my satisfaction and if she could get me anything else. I thanked her and said I didn't want anything else, thinking that she meant a sauce or something. She then offered me some tortilla chips on the house!! Wow. When does this ever happen in a restaurant nowaways in city centres?! I obviously took Limpoma up on her offer. It's rare that you come across such kindness, politeness and generosity nowadays and it almost seemed too good to be true. It wasn't though. Thank you Lipoma,you made my afternoon! x
Lucy Dawkins . 2024-06-01
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highly recommend food is good and lovely service
Ellie Belcher . 2024-06-01
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slay queens🫶🏼 The restaurant itself is very comforting restaurant with dimmed lights throughout. The service is amazing, very kind and polite.
Kacie Carr . 2024-05-31
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Absolutely amazing burritos, they're the most authentic ones that I've eaten outside of Mexico. Definitely worth a visit
Mat Green . 2024-05-31
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Very busy but the staff were positive and helpful. Lovely food :)
Kimberley Rice . 2024-05-31
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Polite staff, talked through the whole menu, and came to our table to ask if we needed anything, even brought over sauces for dipping the fresh chips in
Dane Gilpin . 2024-05-31
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The staff were so helpful and kind!
Alex Steele . 2024-05-31
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Amazing food fast service and friendly staff.
Emily . 2024-05-31
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Lovely place for food. All the staff are friendly. I’d like to mention about the girl name upoma who served me other day. She explained me all the food so nicely. Also it’s prices are reasonable. I’ll go there again!
tash ria . 2024-05-31
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Amazing service and customer service, I highly recommend the Bristol Cabot Cirus branch. The staff and management were very helpful and so polite. I will definitely be coming again! Thank you! :)
Lewis Jones . 2024-05-31
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Wrap was soggy and cold throughout, clearly been left on the side for ages before delivery
Sam . 2024-05-30
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I ordered today on uber eats. Beef bowl came without any beef. Just rice and salad.i ordered cheese and sour cream too they didn't put any. They refunded 3 pounds out of 9.5 pounds.Bad experience. Why would i pay 6 pounds for an order that was sent missing the main ingredient and i won't eat.It is your mistake you should offer a full refund or take your bowl back.The bowl look disgusting everything is mixed up and mashed.
Rose Light . 2024-05-30
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Friendly staff, good food and fair pricing
Luca Sanders . 2024-05-30
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Good service and delicious food
PRABHU PLAPPALLIL JAMES . 2024-05-29
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good customer service with very tasty food. their employee Upoma served me. she was very helpful to us. must recommend for cheap & tasty food.
Nayem nm . 2024-05-29
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We had a naked burrito, which was what I would consider a small portion. We spent £20 per head but still felt hungry after the food. It seems like the staff are told to limit the amount of food they put on the plate. Lovely taste just not enough
Andrew jones . 2024-05-29
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Best spot for authentic food. Friendly staff and good ambience. Highly recommended.
Shaiby Mariya . 2024-05-29
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First time in Tortilla and it really was a winner. Happy with portion size and the food was tastefully different. Staff very friendly and helpful. My question is what will I try next time for there will be a next time. I haven’t even mentioned their loyalty scheme !!
Colin McConkey . 2024-05-28
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order confirmation at 13:13. The food was made in around 20 min. Delivery time was around 45 min from Cabot Circus to Muller Road which is absolutely unacceptable. Food was cold of course, and the drink was no cold.
Isaac . 2024-05-26
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Staff are always friendly and food is always good.
Joe Lancaster . 2024-05-23
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Received excellent food service by Eloise and Kate, thank you!
antz . 2024-05-21
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Food is good, just like any other tortilla restaurant in the chain. However, the customer service at this one is absolutely unacceptable. I went in with a friend 15 minutes before closing time (which we thought was enough time for us to get two burritos for takeaway). We were told by the staff to wait as they prepared orders for the delivery drivers, which is fair considering they got there before us. However, after we waited for over 10 minutes, it was closer to their closing time and we were subjected to constant eye rolling and sighs as we placed our order. The lady at the counter was also annoyed that I wanted to use my student ID. We won’t be returning to this restaurant again.
Sichen Li . 2024-05-20
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First time trying tortilla visited during a busy lunch hour the staff were helpful with there recommendations great that the chicken is halal, was a good experience. I liked how i could customise my meal with the various options. I opted for the burrito which had a nice spicy kick which I enjoyed would revisit.
Atif . 2024-05-18
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Nice food. arrived a little bit too cold though.
Damon . 2024-05-17
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The perfect burrito, I loved it!
Romilly Gibbs . 2024-05-15
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Good food and service from Kasey and Katy
charlie keeling . 2024-05-10
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Amazing service, thank you to Casey and the management staff amazing service and delicious food, highly recommend to anyone looking for food in Cabot
Sam Pickford . 2024-05-10
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ordered an absolutely scrumptious burrito made by kasey and Katie
Antoine . 2024-05-10
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Very lovely staff, patient and helpful. Very clean and constantly cleaned! Loved my experience! 👏🏽
Bel “Bel” . 2024-05-09
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bloody beautiful service, agata, tia, and lauren were all amazing to us xx
Pico Nolson . 2024-05-09
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Can be very busy, great food , staff are friendly, plenty of choices to choose from🌮
Ines Sa . 2024-05-08
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The staff were so kind and helpful. I had only cash and they said they couldn’t accept cash but they gave me the meal on the house. They are so generous and welcoming and the atmosphere is lovely. The food is delicious and the portions are generous. I really recommend it!
farah . 2024-05-05
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Lovely food and customer service. Nice chilled vibe but music could be quieter
sana malik . 2024-04-26
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Food was pretty good, however the food was late as the driver got lost. This is not his fault though he was a lovely guy. I could see him going to the wrong location but there was no way of me messaging him to tell him it was the wrong way or any way of messaging just eat. Just eat need to fix this.
Harriet . 2024-04-18
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Food was great and the delivery man was polite and timely.
Joe . 2024-04-18
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Great place and helpful staff. Will def come back!
Dawn Ingall . 2024-04-18
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So I ordered a Medium burrito bowl and and the amount they put in the bowl was so little. I told them the bowl was not even half full and they added extra beans and rice which was kind of them. However this is after they added extra beans and rice and you can still see how empty the bowl is. Waste of 10 pounds would not recommend
Lara Ceylan . 2024-04-17
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Very close to authentic American texmex...
Jay Moore . 2024-04-16
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Great food great staff and really nice seating area, highly recommend! will come back again and again.
Tyler . 2024-04-10
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Prices have changed paying am extra £1.50 for salsa and lettuce is criminal
finlay clark . 2024-04-08
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Brilliant portions tasted amazing staff were really kind and considerate overall a brilliant fast-food dining experience
Louis John . 2024-04-08
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Lovely staff and nice and clean restaurant. Jake served us and was especially friendly and helpful, when I come back I hope Jake serves us again!
Eleasha Kell . 2024-04-07
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Good food, service, atmosphere.
Carlo Zen . 2024-04-06
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Wonderful staff, great tasting food and epic pricing. Restaurant was clean & tidy! Shoutout Eloise for her lovely customer service! We’ll be back regularly!
Rosie Small . 2024-04-06
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Tasty and delicious food, friendly and polite staff as well ! This will be my regular place to go from now on. Thank you Agata and Lauren
Ionut Alin Pinte . 2024-03-31
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I ordered the large portion of Naked buritos and it just came out only half of the bowl. They just charged me for large bowl but with less portion. Felt like ripped of for £8.30
Bharat Panchal . 2024-03-24
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I didn’t get his name but the person in the blue shirt that served me gave great service both in the fact that he was friendly and made sure the service was efficient
AsianToeKnee . 2024-03-19
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Friendly happy staff, quick service, consistently great food
Phoebe Thomas . 2024-03-16
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Friendly staff, immaculate restaurant, great service - and good veggie options!
Jenny Wilson . 2024-03-12
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Great speedy service with brilliant staff and a very clean dining area!
Harley Irwin . 2024-03-06
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Great first visit here! And amazing service by Elouise
Sadie Warren . 2024-03-03
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Very welcoming staff, helped me through the ordering process, delicious burrito, lovely nachos brought over, everyone was extremely friendly! 😃🧡
James Cooper . 2024-03-03
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The food was delicious! And very friendly staff, nice atmosphere here! Thank you guys will come back!
Miroslava Uberall . 2024-02-28
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The staff were very helpful and guided me through the process of ordering. The food was fantastic and I liked the relaxed atmosphere.
Richard Savill . 2024-02-27
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Great food at a reasonable price, in a great location. Staff are friendly and helpful
Alex B . 2024-02-25
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Elouise and Agata were great. Friendly and helpful. Made an excellent burrito. Elousie introduced a new Pinapple Salsa sauce to us, which we loved.
Grant Hooper . 2024-02-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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70 Opinions
Shame it's closed now, the best beer in town, IMHO.
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