Tortilla in Hammersmith and Fulham

Waited nearly an hour for my order

Was nice but rice tasted undercooked and crunchy

Really good fresh food would deffo order again !! Hard to find takeaway that tastes like real food ! Recommend 100%

My brother mentioned that he likes to go to Tortilla in Hammersmith because Helena is very attentive and has excellent service. A big shout out to Urvi, who I went today, I found her very charismatic and friendly. The food could be less spicy, I’m vegan and would like to have different options, as I recognised that this option is quite invalid, the vegan mayo could at least be less spicy 🥵

Great Burrito. Fresh ingredients.

What better than a beautiful burrito at the end of the week. Thank you Gujan and team for supporting my appetite for authentic Mexican 🌮🌯

Lovely place with friendly staff and tasty food, what's not to like. We were served by urvi, very smiley and helpful. 👍👍👍👍👍

im a huge fan of mexican food🫶🏼 and this place, so good! i ordered the naked burrito (medium size) with literally everything - and omg taste like heaven🫶🏼🥹 they are even super friendly! once i ordered, they asked me whether this is my first time here and they basically just bring you through each options they have! the guacamole of theirs is a must! its just perfect! and also for you who loves spicy, need to try their spicy sauce as well!

Ahmed the manager was amazing really helpful and treated us amazing

Ahmed is super nice! This was my first time visiting the store, and I couldn’t have had a better experience! From the moment I walked in, I felt welcomed — especially thanks to Ahmed, who went above and beyond to explain everything in detail. He took the time to walk me through the different tortilla options, made thoughtful recommendations, and made sure I felt comfortable and informed. The service was exceptional, and the quality of the products matched the warm atmosphere. I’ll definitely be coming back!

Food was great! Excellent customer service. Irvin was very helpful and polite.

Urvi was the kindest server . Thanks for your reliable service Tortilla ! :)

Had a wonderful experience at Torita in Hammersmith. The service was smooth and professional, and the atmosphere was welcoming. Special thanks to Urvi for her exceptional attention to detail and friendly approach—she truly made the visit memorable. Highly recommend!

I'm a food rider, and the order is always ready for me, and the staff is friendly. Well done :)

Great place, tasty food, Elena’s service is lovely

The service was quick and amazing.Lovely staff and the restaurant was clean and tidy.Ahmed was super friendly and made my dine in experience at tortilla better.Just wanted to say thank you for your service.😁😁

I had a great experience at this Tortilla thanks to Ahmed! He was very friendly and welcomed me in straight away. His attention to detail really stood out and he even took the extra mile to make sure everything was okay after sitting down with my food. It is clear he cares about providing excellent customer service and I'll definitely be coming back to this branch for my naked burrito bowls! Thank you, Amy

Good food - Sophie’s service and attitude is better than most other staff at many other restaurants

Food is always very good. The server Hanna was super polite, very helpful. Thanks guys!

Love the food, Love the service!

Nice burrito and service from Urvi

The food is made quite well. Urvi and her colleagues have been quite accommodative to our needs with kids, and helped us with delicious food. I would definitely come here again.

Incredible burritos, with student discount

Great food and great service! My go to restaurant on King street for a quick bite.

wonderful!! definitely coming here again

I got a beef burrito box., extra was for the meat and guacamole - ALL freshly prepared. Was Worth the £10 spent

Came on Easter Monday - the staff that day were brilliant! Great food and very kind!

You’re store says you’re open till 10:30pm and I’m here outside at 9pm to collect my too good to go order, and it’s shut. I want a full refund.

Amazing food Ahmed and team thank you for your help 👍

Great food at a reasonable price, and pretty filling. Living in the sticks of rural East Anglia, the only problem we've found eating in Hammersmith is the choice of great places to choose from! Would very happily eat here again.

The salad bowl (essentially a burrito without the carbs), was delicious and all fresh. There were plenty seats available and the tables were clean and tidy. The service I had today was excellent. The server was friendly, knowledgeable and efficient with a lovely smile.

Cozy fast-food restaurant near Hammersmith. Very friendly service.

Great burritos and lovely staff at this Tortilla!

Good place near the Hammersmith underground station. Food is tasty not specially pricey. Staff super friendly, special mention to Sofia, nice worker there that help us with the language (my kids are not fluent English speakers). NICE!

My server vavi was very kind and helpful very good experience over all

Food was amazing, the staff were lovely and helpful. Thank you Ahmed and Sophia! Definitely recommend and will como back.

Thanks to Sofía for a wonderful quesadilla and tacos!!

Wow wow, I usually don’t write reviews but this one deserves it. Ahamad, you are a friendly and helpful manager who seek to serve the best quality for your customers. I love the tacos and the sallad bar.

Best tortilla wraps in Hammersmith. Excellent service and great price. The quality for the price is amazing. Thank you Ahmad for your helping us choosing the best wraps and tacos.

Delicious wraps and salads, it’s worth every single penny. Ahmad’s hospitality and welcoming service makes you want to return. I would highly recommend. This will be my regular place to eat.

Went there for the free burrito, great portion and quality

Amazing service, staff was very friendly especially Adam who was one of the nicest people I’ve met.

That « Burrito day » was a banger! After a queue of one hour and 15 minutes we could enjoy a delicious and large naked burrito. The manager Ahmed is a star as well as Vanessa. Thank you guys!

I visited Tortilla Hammersmith on National Burrito Day for the free burrito offer, and I have to say, it was an amazing experience! Ahmed, the manager, truly made my visit memorable. Even though it was a busy day, his friendly attitude, professionalism, and welcoming energy really stood out. He made the whole process smooth and enjoyable, and his positive mood uplifted the entire atmosphere of the place. Because of Ahmed’s outstanding service, I’ll definitely be coming back. Shoutout to him and the team for making it more than just about the food, it was the whole vibe!

Increíble servicio y tan bueno muy muy bueno y volveré aquí de nuevo, me encantó mi tiempo aquí y el personal era muy amable y servicial

Ahmed and his team at Tortilla were great! While we were ordering, they went out of their way to get burritos for me and my family. Really appreciated the extra help!

So tasty and so great, very satisfied

Ahmed was fantastic! He was extremely helpful, professional, and went above and beyond to assist me. I really appreciate his patience and dedication. Great service—highly recommend!

I had great food and great time. Staff are sooo welcoming and nice especially Ahmed and Vanessa

We had the pleasure to be served by Sophia she was amazing welcoming and extremely helpful she let us now about the prices of every item that was a add on . She also speaks Spanish which was very helpful for my mother to understand and order . Thank you so much Sophia :)

Great value for money and also offer discount for students

Incredible burrito, would 100% come here again

Tortilla in Hammersmith is now my go to place for good healthy food during lunchtime. The way to create your food can be confusing at first, but with the help of a friendly staff member called Urvi I was able to get a burrito to suit my taste. I can highly recommend this place because its clean, has quick service and friendly staff atmosphere.

i enjoyed the naked burrito bowl:)

Staff is really friendly and lovely. They explain me really well to order. the food was tasty as well

Please do a branch in Woking, we absolutely loved your food- convenient prices and really yummy and healthy too. Customer service was very good too- Sophia served us

Staff always very friendly and show great customer service!

The food at Tortillas, Hammersmith was lovely. I had a Naked Burrito and not only was it filling but Urvi gave the best customer service. She was welcoming, polite and efficient. 5 Stars!

Visited this restaurant on Friday evening. I had ordered chicken quasadilia and the sever was not wearing the gloves and was touching other food products which was clearly not hygienic. I am not going back to this restaurant anymore.

Great food and best customer service. Thank you Adam.

I ate a really tasty burrito here, I was helped by Urvi who was kind, helpful and super fast. Top recommendation for Hammersmith and it was quite convenient to get off the tube from.

Kate was very lovely. Food just what we needed

Decent services i'm super regular of them.

The managers lack a little tact. Being friendlier would give this place a nice touch. The food is acceptable. The tacos are great, they are worth it for the price.

Ahmed is the man! Perfectly assembled and wrapped. I will be back!

really tasty, fresh food and outstanding service, good place to grab a quick bite, bit not a date spot. ( cold because door left open + sparse interiors )

Delicious natural Mexican food.

Food was good, Service from Urvi was good

Large beef burrito was brilliant. Staff were very friendly and patient as it was my first time ordering here

Great time at tortilla as always! Hanna’s service was great, super attentive & kind. Atmosphere is perfect, music wasn’t too loud & disturbing. 10/10 definitely recommend

Wonderful swift service with friendly staff and great food at an affordable price!

Tortilla es siempre la mejor opción en comida para llevar, pero también en el lugar agradable en Hammersmith, es bueno para cenar. Los cuencos de burrito siempre son mi elección, con carnitas, frijoles negros, arroz, jalapeños, pico de gallo, salsa verde y lima. Simplemente delicioso. Esto fue alrededor de 16: 30 , tan bueno tenerlo casi vacío.

Tortilla is always the best option in food to take away but also in the nice place in Hammersmith, is good to dine in. Burrito bowls are always my choice, with carnitas, black beans, rice, jalapeños, pico de gallo, green sauce and lime. Simply delicious. This was around 16:30, so nice to have it mostly empty.

Popped in for a naked Burrito, turned it into a meal deal. Caution - it’s filling, satisfying, and you’ll be hooked!

It was so nice to walk in and see ( in London) 3 people serving you, smiling and chatty plus so so friendly. Thank you for making me aware of an available restaurant in my town. Hopefully it’s as nice as yours. Sorry I don’t know your names but, I loved my 08/03/25 13.45 visit.

Excellent as always, warm and friendly servers, great flavourful food, vegetarian friendly.

The food is great, and the customer service was amazing! I was served by Hanna who was really patient and friendly

Delicious food, always great for something tasty and quick. Was served by Urvi who laughed and joked with me about how big the burrito she was making for me was! I would recommend and will be back for more tasty food and great service.

Their food is good, there is nothing wrong with them, they have a variety of options, but what suits me is a lot

Urvi was really friendly. Food was really good.

Missing tortilla chips so the 3 dips are useless. Not the first time I have had missing items from Tortilla. Won't order from them again.

It was good. 2 of my three taco chip dips were off, and the third was a salt pile, but the bowl was good

Good food and clean space! A staff called Urv was very nice!

Urvi is the best !!!!! Great food great vibes 🫶

The waitresses are very friendly, friendly and attentive. ADVISABLE!

Amazingly fresh and tasty. Great range of veggies options. Lovely staff and great customer service! Highly recommend

La comida era rápida, fresca y deliciosa. El personal era amable y se aseguró de que todo estaba bien. Las porciones fueron generosas, y los sabores realmente destacaron con un par de recomendaciones de mi servidor Vivek 👌

Íris was amazing served us with love and care thank you sooo much and packet our left over for TA she was amazing

Ahmed today took care of me and had a very lovely conversation while making my food with very good care. It was very much appreciated!

Ahmed and Jon were lovely! The Hammersmith location is wonderful, great staff and wonderful food. I would definitely recommend.

Thank you very much really enjoyed the food. Thanks to Urvi!

They forgot our two diet cokes.

URVI was amazing in that Hammermith branch. So friendly and made me a phenomenal Burrito 🌯 will definitely be back. This girl needs a pay rise.

The food is delicious. Students get a burrito for 5 pounds on Mondays! The staff are incredibly helpful, especially out server Urvi. 10/10 Totally recommend

Lovely staff, great selection, speedy service

Great food and lovely employees. Mi kids love this place!

Really underwhelming, poor service - staff more interested in fulfilling online orders at the same expense of a queue of customers waiting. Really tiny portions. Not all Tortilla branches are like this. Disappointed

Urvi was lovely and inviting. Food was fab :)

Lovely staff and great food would recommend!

The food is tasty and the staff member Urvi who served me is really nice :)