Based on 3.719 opinions finded in 6 websites
Based on 3.719 opinions finded in 6 websites
Nº 396 in 1046 in Hammersmith and Fulham
Nº 11 of 42 American in Hammersmith and Fulham
Opinions
Great burritos and lovely staff at this Tortilla!
Emily Evans . 2025-04-15
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Good place near the Hammersmith underground station. Food is tasty not specially pricey. Staff super friendly, special mention to Sofia, nice worker there that help us with the language (my kids are not fluent English speakers). NICE!
Jaime López . 2025-04-14
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My server vavi was very kind and helpful very good experience over all
Ashton leon . 2025-04-09
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Food was amazing, the staff were lovely and helpful. Thank you Ahmed and Sophia! Definitely recommend and will como back.
Abi Iyahen . 2025-04-08
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Thanks to Sofía for a wonderful quesadilla and tacos!!
Cristina Pueyo . 2025-04-07
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Delicious wraps and salads, it’s worth every single penny. Ahmad’s hospitality and welcoming service makes you want to return. I would highly recommend. This will be my regular place to eat.
Sabat Sadik . 2025-04-06
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Best tortilla wraps in Hammersmith. Excellent service and great price. The quality for the price is amazing. Thank you Ahmad for your helping us choosing the best wraps and tacos.
Daban Mohsen . 2025-04-06
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Wow wow, I usually don’t write reviews but this one deserves it. Ahamad, you are a friendly and helpful manager who seek to serve the best quality for your customers. I love the tacos and the sallad bar.
Brosky Laylan . 2025-04-06
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Went there for the free burrito, great portion and quality
yea . 2025-04-06
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Amazing service, staff was very friendly especially Adam who was one of the nicest people I’ve met.
Noah Larsen . 2025-04-05
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I visited Tortilla Hammersmith on National Burrito Day for the free burrito offer, and I have to say, it was an amazing experience! Ahmed, the manager, truly made my visit memorable. Even though it was a busy day, his friendly attitude, professionalism, and welcoming energy really stood out. He made the whole process smooth and enjoyable, and his positive mood uplifted the entire atmosphere of the place. Because of Ahmed’s outstanding service, I’ll definitely be coming back. Shoutout to him and the team for making it more than just about the food, it was the whole vibe!
Mohammed Omar . 2025-04-04
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That « Burrito day » was a banger! After a queue of one hour and 15 minutes we could enjoy a delicious and large naked burrito. The manager Ahmed is a star as well as Vanessa. Thank you guys!
Renée Mendy . 2025-04-04
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Ahmed and his team at Tortilla were great! While we were ordering, they went out of their way to get burritos for me and my family. Really appreciated the extra help!
Helga . 2025-04-03
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I had great food and great time. Staff are sooo welcoming and nice especially Ahmed and Vanessa
Cathy Loundah . 2025-04-03
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Ahmed was fantastic! He was extremely helpful, professional, and went above and beyond to assist me. I really appreciate his patience and dedication. Great service—highly recommend!
Tatiana Severino . 2025-04-03
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So tasty and so great, very satisfied
Arah . 2025-04-03
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We had the pleasure to be served by Sophia she was amazing welcoming and extremely helpful she let us now about the prices of every item that was a add on . She also speaks Spanish which was very helpful for my mother to understand and order . Thank you so much Sophia :)
Kimberly Molina . 2025-03-31
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Incredible burrito, would 100% come here again
Stevie Spall (Majestic Gazelle) . 2025-03-28
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Great value for money and also offer discount for students
Lauren Donaghy . 2025-03-28
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Tortilla in Hammersmith is now my go to place for good healthy food during lunchtime. The way to create your food can be confusing at first, but with the help of a friendly staff member called Urvi I was able to get a burrito to suit my taste. I can highly recommend this place because its clean, has quick service and friendly staff atmosphere.
Declan Talbert . 2025-03-27
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Staff is really friendly and lovely. They explain me really well to order. the food was tasty as well
ariel . 2025-03-25
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Please do a branch in Woking, we absolutely loved your food- convenient prices and really yummy and healthy too. Customer service was very good too- Sophia served us
Mateea G. . 2025-03-24
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Staff always very friendly and show great customer service!
Lewis Nuttall . 2025-03-24
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The food at Tortillas, Hammersmith was lovely. I had a Naked Burrito and not only was it filling but Urvi gave the best customer service. She was welcoming, polite and efficient. 5 Stars!
GX . 2025-03-24
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Visited this restaurant on Friday evening. I had ordered chicken quasadilia and the sever was not wearing the gloves and was touching other food products which was clearly not hygienic. I am not going back to this restaurant anymore.
Abhijit B . 2025-03-23
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I ate a really tasty burrito here, I was helped by Urvi who was kind, helpful and super fast. Top recommendation for Hammersmith and it was quite convenient to get off the tube from.
Josh Holmes . 2025-03-22
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Kate was very lovely. Food just what we needed
Jonny McRobb . 2025-03-22
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Great food and best customer service. Thank you Adam.
Matt J . 2025-03-22
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Decent services i'm super regular of them.
6 april . 2025-03-20
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Ahmed is the man! Perfectly assembled and wrapped. I will be back!
Graeme Warburton . 2025-03-18
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The managers lack a little tact. Being friendlier would give this place a nice touch. The food is acceptable. The tacos are great, they are worth it for the price.
Ernesto Roque . 2025-03-18
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really tasty, fresh food and outstanding service, good place to grab a quick bite, bit not a date spot. ( cold because door left open + sparse interiors )
Chiara Sozzi . 2025-03-16
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Food was good, Service from Urvi was good
Ethan Bieszczad . 2025-03-14
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Delicious natural Mexican food.
Jose Biot Domingo . 2025-03-14
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Large beef burrito was brilliant. Staff were very friendly and patient as it was my first time ordering here
Harry Knott . 2025-03-12
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Great time at tortilla as always! Hanna’s service was great, super attentive & kind. Atmosphere is perfect, music wasn’t too loud & disturbing. 10/10 definitely recommend
Halima . 2025-03-11
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Wonderful swift service with friendly staff and great food at an affordable price!
Chan Zhi En . 2025-03-11
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Tortilla is always the best option in food to take away but also in the nice place in Hammersmith, is good to dine in. Burrito bowls are always my choice, with carnitas, black beans, rice, jalapeños, pico de gallo, green sauce and lime. Simply delicious. This was around 16:30, so nice to have it mostly empty.
Víctor Prieto . 2025-03-10
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Popped in for a naked Burrito, turned it into a meal deal. Caution - it’s filling, satisfying, and you’ll be hooked!
Darren Wheeler . 2025-03-09
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Excellent as always, warm and friendly servers, great flavourful food, vegetarian friendly.
Ruchika Rathee . 2025-03-08
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It was so nice to walk in and see ( in London) 3 people serving you, smiling and chatty plus so so friendly. Thank you for making me aware of an available restaurant in my town. Hopefully it’s as nice as yours. Sorry I don’t know your names but, I loved my 08/03/25 13.45 visit.
TheVilniuza . 2025-03-08
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The food is great, and the customer service was amazing! I was served by Hanna who was really patient and friendly
Hamza Abdi . 2025-03-05
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Delicious food, always great for something tasty and quick. Was served by Urvi who laughed and joked with me about how big the burrito she was making for me was! I would recommend and will be back for more tasty food and great service.
Casper Willcock . 2025-03-04
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Their food is good, there is nothing wrong with them, they have a variety of options, but what suits me is a lot
Basem Alharbi . 2025-03-02
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Urvi was really friendly. Food was really good.
William Alvarez . 2025-03-01
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Good food and clean space! A staff called Urv was very nice!
22 Mojiito . 2025-02-28
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Urvi is the best !!!!! Great food great vibes 🫶
Bartek L . 2025-02-27
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The waitresses are very friendly, friendly and attentive. ADVISABLE!
Elo Rod . 2025-02-27
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Amazingly fresh and tasty. Great range of veggies options. Lovely staff and great customer service! Highly recommend
Lucy Abbott . 2025-02-26
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La comida era rápida, fresca y deliciosa. El personal era amable y se aseguró de que todo estaba bien. Las porciones fueron generosas, y los sabores realmente destacaron con un par de recomendaciones de mi servidor Vivek 👌
Pierce F . 2025-02-26
MORE AT TripAdvisor
Íris was amazing served us with love and care thank you sooo much and packet our left over for TA she was amazing
Micaely Galvao . 2025-02-22
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Thank you very much really enjoyed the food. Thanks to Urvi!
Guri Babunashvili . 2025-02-22
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Ahmed today took care of me and had a very lovely conversation while making my food with very good care. It was very much appreciated!
Nyet Ashera . 2025-02-22
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Ahmed and Jon were lovely! The Hammersmith location is wonderful, great staff and wonderful food. I would definitely recommend.
Kimberley Guduza . 2025-02-22
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URVI was amazing in that Hammermith branch. So friendly and made me a phenomenal Burrito 🌯 will definitely be back. This girl needs a pay rise.
S. Duffy . 2025-02-21
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The food is delicious. Students get a burrito for 5 pounds on Mondays! The staff are incredibly helpful, especially out server Urvi. 10/10 Totally recommend
Srisneha M . 2025-02-18
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Lovely staff, great selection, speedy service
Evie Mae . 2025-02-17
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Great food and lovely employees. Mi kids love this place!
Julieta Echeita . 2025-02-16
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Really underwhelming, poor service - staff more interested in fulfilling online orders at the same expense of a queue of customers waiting. Really tiny portions. Not all Tortilla branches are like this. Disappointed
khilan doshi . 2025-02-15
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Urvi was lovely and inviting. Food was fab :)
Jenny Smith . 2025-02-14
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Lovely staff and great food would recommend!
Taylor Hollins . 2025-02-14
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Fast and quality service from Ahmed!
Ryan Nagle . 2025-02-13
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The food is tasty and the staff member Urvi who served me is really nice :)
Lin Kelly . 2025-02-13
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Food was tasteful and the frozen margaritas was a nice surprise. One suggestion is to have the option to warm more the naked burritos , maybe with a heat lamp...
Vasileios Tsavaris . 2025-02-13
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Every time I come to Hammer Smith, I can't resist going to Tortilla for some tacos!! 😍😍
Saul Maldonado medrano . 2025-02-12
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Good service and lovely staff. Hanna helped me choose what to order as is is my first time.
Banafsheh karimzadeh . 2025-02-12
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یسی: An amazing experience at The food was delicious and high-quality, the atmosphere was cozy, and the staff was incredibly friendly. Especially (hanna)the Persian girl who made our visit even more memorable. I’ll definitely be coming back!
Kianoosh Mardani . 2025-02-12
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Tasty, fresh dishes in a relaxed vibe. Great playlist and good value.
Neil Whyte . 2025-02-11
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Absoloutly delicious food and lovely member of staff. Very friendly and amazing environment to have a delicious and healthy food . Especialy thanks to lovely Hanna!
Mohi Pa . 2025-02-11
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This place was good. I'm from Texas. Tex-Mex is a staple in my daily diet. Of all the mexican restaurants I've tried in London over the years, this is the closest to being back home. The recommendation i have, would be a little less Salt on the Tortilla chips. Not much. Just little. Other than that, I wish yall were close by my house in walthomstow. I would be there 3 or 4 times a week.
Ryan Golden . 2025-02-10
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Great food. Great staff. Gunjan has made this my new favorite taco place in Hammersmith. What a guy, 10/10.
Brendan (Brendy) . 2025-02-07
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Amazing food as always and great customer service from Gunjan!
asmaa . 2025-02-06
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Incredibly rude service. Told a flat ‘No’ to requesting an ingredient in my meal, not spoken to politely, no explanation, and would not let me pay for the added ingredient.
Melinda Brennan . 2025-02-04
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Had a really tasty burrito bowl. Really well made by Hannah, lots of care rather than just thrown together. All staff in the restaurant nice and friendly.
Lloyd Yates . 2025-02-03
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The burritos are very delicious!! And the place is cozy, good music
Ana Gonzalez Paredes . 2025-02-02
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When ordering it said it would take up to 15-30 minutes it took over 45 minutes- now cold
Anna . 2025-02-01
MORE AT Just Eat
Great food as always and lovely, friendly staff
Ottilie B . 2025-02-01
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Helped me to the table when I had a dislocated shoulder
Bas Thomas . 2025-01-23
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Loved the customer service I received from Hanna! She was a lovely person and assisted and answered all my questions.
Batsieba Tesfayohannes . 2025-01-23
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Had items missing from the order
alisha . 2025-01-23
MORE AT Just Eat
Had an amazing service from Gunjan the other day, very friendly atmosphere.
Ikhlas Yassin . 2025-01-21
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Nice burrito and perfect service, thx!
Liyuan Sun . 2025-01-21
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Smaller and more expensive portions. New loyalty scheme complicated. Could there be an app?
Toni Russo . 2025-01-20
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Best place in Hammersmith, Love it! Shutout to Elena and Ahmed for running things so smoothly!
Nico Bac . 2025-01-19
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Tacos are great, All staffs are kind and helpful Good service
Abraca Daba . 2025-01-18
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Always good when I come to this branch. Staff very nice.
Marvin Christie . 2025-01-15
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Fantastic, brilliant service and great quality food
Daryl Richardson . 2025-01-15
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I visit this place usually but this time I was in a hurry and the guy named vivek helped me alot with everything and he was very quick with a very good service... Thanks buddy for helping me out 😀 M happy customer of Tortilla Hammersmith.
helix Decor Gallery . 2025-01-11
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Delicious fresh food and nice staff as well as quick service. Highly recommended to stp by for a nibble! Yummie!
Joanna Kozminska . 2025-01-10
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I had an amazing experience at one of the Tortilla locations in London. The food was incredibly delicious and fresh, and I truly enjoyed the wonderful flavors. I’d especially like to thank Elena for her professional and courteous service. She was warm, friendly, and went out of her way to help us with our choices, creating a welcoming and comfortable atmosphere. This positive experience will definitely bring me back, and I highly recommend visiting this location😍😍🌹🌹
sadegh talebi . 2025-01-09
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Overall experience was good food was also good only off point was that I ordered ahead on specific time but when i reach early my food was already packed 10 min ahead to time asked but overall good experience
Harshita Patel . 2025-01-09
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Great, quick and friendly service.
Jessica Melville . 2025-01-04
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I love the grass fed Barbacoa Beef with guacamole. Yummy and quick.
Polina . 2024-12-22
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Very good service and delicious food
Jowel Youssef . 2024-12-20
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Amazing service from the staff, very efficient and friendly, will come back again for lunch !
Michael Keen . 2024-12-19
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Incredible service from Rukesh in Hammersmith, I couldn't pay by cash and he gave me the best Xmas present of all, A BURRITO!! THANKS RUKESH!!!
Matthew Giffen . 2024-12-17
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Vanessa had great customer service
Rhiannon S . 2024-12-12
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LOVE IT! such good food and value for money!
Adriana Moretti . 2024-12-12
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One of my favourite burrito places ever
Yvonne Martin-Birsim . 2024-12-12
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Brilliant service very friendly and warm staff - tasty and delicious food and the chicken is halal! 😀
Woojdan Raza . 2024-12-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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