Based on 3.041 opinions finded in 6 websites
Based on 3.041 opinions finded in 6 websites
Nº 392 in 1046 in Hammersmith and Fulham
Nº 11 of 42 American in Hammersmith and Fulham
Opinions
Ahmed in hammersmith branch was so good and taking care of us Thank you ahmed
Nada Abbas . 2024-11-16
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Ahmed was absolutely excellent. He made me the best tortilla ever. The only reason why I would be coming back will be because of him.
courtney Ayinbode . 2024-11-16
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Staff are really lovely, foods always fresh, margaritas are 10/10 … fave spot in Hammersmith 😃
Rukhsana Merrise . 2024-11-16
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Thank you Ahmed for the great service ❤️
halfya ha . 2024-11-16
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Nice little find to eat out prior to going to see a gig at the Eventim Apollo.
Steve Grout . 2024-11-14
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Such an amazing team of guys who looked after me so much. I felt so incredibly welcomed. The quesadilla was absolutely delicious and I will be back! Thank you, Ahmed, Igor and Ganjan, for your kindness and hospitality. I had such a busy day and you guys truly put a huge smile on my face :)
Goda Gavėnytė . 2024-11-12
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Ahmed was amazing and friendly and food was fresh hot and amazing! Defo recommend
Candice Geogetti . 2024-11-12
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First time coming here and the food was amazing. The women who served us too was absolutely lovely and helpful
Lucy Griffiths . 2024-11-10
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Excellent service with friendly staff! They made an effort to check in on our meals and was clear about the food options. The menu could allow for more additions at a more reasonable price. Best nachos and pulled pork ever
Amber . 2024-11-08
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Ahmed was fantastic. He was friendly, and provided great customer service.
Shab Nazari . 2024-11-07
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staff are super friendly and are amazing food is always good
Joy aktins . 2024-11-07
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I ordered a burrito, and my server Rakesh was great! He was nice and made sure everything was just how I liked it.
jj mm . 2024-10-25
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Love the team!! They are so welcoming and friendly. The food was amazing and so fresh. Also great drink choices. Me and my sister were hungry and thought what better place to eat at than tortilla (but only the Hammersmith branch 😅)
Ahlam Hassan . 2024-10-25
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I was really happy with the service here and loved the food! Ahmed was super friendly and gave me amazing service, will definitely be visiting again.
Shokirrr / . 2024-10-25
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Amazing food, delicious and filling. Great staff guided me through the multitude of delicious choices to make up my perfect burrito bowl. Can’t fault it, will come again, thank you!
Tamara Christodoulou . 2024-10-20
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Excellent service from staff, Excellent naked burrito Excellent option for lunch
Dennis Read . 2024-10-14
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The manager Ahmed was a very nice employee. He took care of my order nicely and politely. I was very intrigued with the way he spoke to me as a customer and was very happy with the way the Hammersmith team dealt with my order as it feels good to be in good hands.
sumaya mohamed . 2024-10-13
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Chirang was really sweet and the food was delicious
Sajeevan Krishanthini . 2024-10-12
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Thank you Ahmed and your amazing team for the beautiful food and service.
F F . 2024-10-11
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Attentive staff and very good food!
Flavio Leme . 2024-10-10
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Received excellent service from Ahmed today at Tortilla Hammersmith. He was very friendly, professional, and efficient. Will definitely come back.
cersei xoxo . 2024-10-09
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Ahmed was super attentive, accommodated my requests for my naked Burrito! I have now signed up on the app too!
Tamara Pfaumann . 2024-10-09
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I recently placed a large bowl order from and I am extremely disappointed with what I received. The portion was far smaller than what I paid for—there were literal spaces in the bowl! It was clear they skimped on the ingredients, and it felt like I didn’t get my money’s worth at all. To make matters worse, several items were missing from my order This is unacceptable.I won’t be ordering from here again anytime soon.
Alza . 2024-10-05
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Delicious burritos, I had one with so many fillings it looked like it would be difficult to wrap. My server, Ahmed, was super friendly and efficient. Recommended!
Conrad Roots . 2024-10-04
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Poor, slow delivery, completely wrong order
Atif . 2024-10-04
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Ahmed checked on me and my date to make sure we had a good meal. Food was 10/10
Jacob White . 2024-10-04
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Great service by Ahmed. Very helpful!
omar moalin . 2024-10-04
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Good food… great service by Chirang…
sreeraj tk . 2024-10-03
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Visited this Hammersmith branch of Tortilla. Ahmed & Chirang served us and were lovely, funny and explained the menu and dishes to us. Lovely experience and will come back to this branch for the kind excellent customer service. Food was delicious too.
Idris . 2024-10-03
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Ahmed was absolutely amazing. As a vegetarian person I often have it hard to choose what to eat. Ahmed took in consideration my diet and gave me a really good option which was vegan chilli burrito which i absolutely loved it!
Rajwinder Kaur . 2024-10-03
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Rakesh is killing it, Thank You for your delicious burritos
Corey Weiss . 2024-10-02
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I ordered my food just before 7 and it arrived at 9:20
Hani . 2024-10-01
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Nice food and a lovely friendly lady helped with the process of building a tasty burrito thank you 🤩
Martel A . 2024-10-01
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Amazing service, amazing food, the hospitality is genuinely great. Ahmed and Rakesh were brilliant when serving me.👍🏻👍🏻👍🏻
Hussein Jaber . 2024-09-30
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Delicious food and amazing service
Branko Causevic . 2024-09-28
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If you ever go to this place please ask for ahmed the best worker there 10/10 service showed me the halal options and was bery helpful i will be coming back!!! Thank you ahmed! HE NEEDS A PAY RISE!!!
Yasmine Dergal . 2024-09-27
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Had a great experience here - Ahmed was a delight and gave us great service. I recommend this branch and service!!!
Abi Yogarajah . 2024-09-27
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somehow never been to tortilla before but glad that tortilla hammersmith was the first experience. from the moment we stepped in Ahmed was super friendly and it was clear he's super knowledgeable about what he does. burrito was yum and we'll be back !
Rhea S . 2024-09-27
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Elana and Ahmed are really sweet and friendly and provided us with excellent service
Sunidhi Mundhra . 2024-09-26
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Ahmed and Elana provided excellent service and are extremely friendly
Pratham Goel . 2024-09-26
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I have ordered my food around 17:30 I just received it at 18:30 the order was showing for so long preparing it and the driver was at restaurant, but it’s a bit strange that since de driver took the order he just got arrived in a 2 minute so strange because the food arrived so cold I have to put it on microwave to try to make it better. I am very disappointed with this.
Amanda . 2024-09-25
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Ahmed customer service was splendid
Paris Antonio . 2024-09-25
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Great food and service. Ahmed was really nice and helpful.
Osman Omar . 2024-09-25
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The staff were super nice and the food was lovely!
Corrie McCroskey . 2024-09-11
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Nice friendly place, great service. Love their frozen margs. Knocked a star off the food because my burrito absolutely fell to pieces while I was eating it, but it was yummy anyway! 😂
Lucie Bickerdike . 2024-09-11
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Jon was a great help at explaining the menu and with my ordering process. Great service!
Sasha Sheridan . 2024-09-08
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Verry tasty . Went few timed and will go again. Friendly people.
Flight Man . 2024-09-08
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Always loved Tortilla but the prices have been going up significantly. What really annoyed me was that I couldn’t redeem my stamps for a free main because I got a large (which used to be covered) instead of a medium, and my stamps were all taken away even though I had to pay. Not impressed.
Ollie Burt . 2024-09-03
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I don't think I will be visiting here again.The food I got was nasty and the servers far from friendly.What is the matter with these take out resteraunts,they don't seem to care!!
johnstearne68 . 2024-08-31
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Great staff great food. Special thank you to Vivek
Chris Tasker . 2024-08-30
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Food was cold despite being delivered on time. The chicken was hard and some small pieces of bone which put me off eating the rest of the food. Leaving more than half of it.
Dani . 2024-08-17
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Asked for no rice. It came with rice unfortunately. Other than that, delicious.
Steven . 2024-08-09
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Been coming here over many years, delicious, fresh and full of flavour Mexican fillings with excellent service. Please bring back the steak filling at some point. Can get busy during lunch times but otherwise a quick turnaround.
Gavin Pereira . 2024-08-09
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We love tortilla. You know what you are getting and it hasn't disappointed yet!
Pippacorn . 2024-08-03
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Quick and lovely service with good options.
Isla gemade . 2024-08-02
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Friendly people and very delicious tacos.
Familie Wie . 2024-07-28
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I was in a rush to get some food whilst heading to work. I ordered a burrito wrap and was assisted by Kate. The burrito was warm and packed with flavour. Great staff and great customer service. Thank you Kate. Also, any NHS/Health services we get 10% off!
Essa Ali-Khan . 2024-07-15
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Elena was very helpful and nice, the food was good.
Finn Foody . 2024-07-15
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Idk if you lot put expired chicken in my bowl or cooked it for too long but that was like biting on rocks do better
Ahlam . 2024-07-11
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Super friendly lady made me a delicious burrito :) .She bring joy to the restaurant and makes delicious burrito .Bless her x ♥️
Gyunyul Aliosman . 2024-07-04
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It was an amazing experience. I have been at Tortilla at various locations. And the food everywhere has been consistently amazing. But I must say they have taken the service and atmosphere to the next level at this outlet in Hammersmith. I would highly recommend you to visit this place. P.S. the burrito I ordered looked too delicious that I forgot to click a picture. I will upload one and update it when I order next time.
Soumya Sarkar . 2024-07-03
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Not bad for a burrito. Could be better, could be worse. It certainly satisfies the craving for a wrap.
Ginger Dartmouth . 2024-07-02
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Unless you're starving and there is nothing, but absolutely nothing to eat to save your life...avoid
Alex . 2024-06-25
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Friendly staff. No criticism to the staff but the prices are not great for the quantity. You have to ask staff to add extra when you don’t feel like it’s enough eg the chicken.
Adeel Shahid . 2024-06-24
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Very friendly and helpful staff and delicious burritos. Would definitely recommend.
Jessica T . 2024-06-20
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Trinjal - fantastic service and great food
Sonny Prior . 2024-06-20
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I'm now a regular at this branch of tortilla and thought I would finally write a review, Big thank you to Kate and the rest of the team who always put a smile on my face whenever I come in, and always make sure to give me one of the best experiences I've ever had in a restaurant like tortilla. Food was especially amazing today so I just had to write a review!
MAY0R . 2024-06-16
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Very good burritos and Kate was lovely and friendly and very efficient
Aneesha Fernando . 2024-06-16
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Great food, and great service! Kate was incredibly friendly and polite and made my experience lovely.
Ovi Concita . 2024-06-16
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Food was awesome and customer service was quick and fast! Big thank you to Kate who made me this lovely naked burrito!
Eric Friar . 2024-06-15
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Honestly one of the nicest spots in Hammersmith, I love most of the menu but the burritos are just quality. Girl called Kate serving me early this morning helpfully pointed out toppings that have allergens in them which was super helpful! Thanks guys!
Peter Nield . 2024-06-15
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Such a lovely meal. It was my first time here and Kate who was serving me was super helpful, giving me great advice on what to choose. Will definitely return!
Isabella Quinn . 2024-06-15
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Kate was very friendly, thank you!
Daniel Millward . 2024-06-15
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Server (Kate) was as friendly as could be! Warm and bubbly, a friendly server makes a huge difference after a 13 hour flight!
Ruairi Wakefield . 2024-06-15
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Alongside the great food, I had the most amazing service from Kate. She made the atmosphere so friendly and was super helpful, as well as handling everything professionally and efficiently. Thank you Kate!
candy Lisa . 2024-06-15
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Excellent, the yummiest burrito! And wonderful customer service!
Emily Burkitt . 2024-06-12
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ordered special- g.o.a.t tortilla- got rice , veggies and maybe a spoon of meat
Alex . 2024-06-12
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Food was ok, but the Subway style counter service was rushed with loads of misunderstandings and constant attempts by staff to push ingredients that they randomly charge extra for. Ended up having to clarify for every ingredient whether it was included or not. Seating is cramped.
Mark Glover . 2024-06-11
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Day light robbery! I have asked for large and this is what I get - portion size is less compared to before and customer service was bad by this Asian girl.
N Majidi . 2024-06-09
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The naked burrito was overly garnished with things we did not request for which spoilt the taste. However, the grilled chicken was tasty, but tortilla chips did not come with the burrito though most other restaurants included it.
Evan Lee . 2024-06-05
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Best Burritos in Hammersmith :)
Hannah Laidley . 2024-06-03
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Amazing burritos definitely purchasing more often
Destiny . 2024-05-31
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Great, warm and personalised customer Service from Elena. Food as always on a good level.
Joanna B . 2024-05-27
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Delicious nachos queso and filled tacos
Emma Penn . 2024-05-26
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Always love coming to this branch, always chill and top quality burritos :D
Zacarias Duque . 2024-05-26
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Amazing service! Delicious burrito 🌯
Karen Ortiz . 2024-05-23
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Stopped in looking for something gluten free. The staff is very friendly and the food was great. The naked burrito is gluten free.
Elena Kleeman . 2024-05-23
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Boys on the counter are helpful and efficient
Ashok Sharma . 2024-05-22
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Indulge in the exquisite flavors of our delectable tortillas, served by charming and attentive staff—a beautiful lady and a fabulous young gentleman. Experience their warm and welcoming demeanor firsthand. Thank you for for your kindnest
Tomasz H . 2024-05-20
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Love this spot in Hammersmith, staff are very respectful, helpful, and with very good attitude.
Paula Crainich . 2024-05-18
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Good tortilla. I had the vegetarian tacos which turned out to be literally just vegetables. I feel like the avocado should be included in that without paying extra. They needed salt and lime but once i added that they were good. They have a great selection of beers and the frozen margarita wasn't bad. The corn wings were nice too.
Noi Rotstein . 2024-05-13
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Had a wonderful experience! Staff were super friendly and accommodating!
Elise Law . 2024-05-10
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amazing burritos and great service
nicola bird . 2024-05-10
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The food was good, fresh and filling. The service staff were amazing though, very friendly and warm. The lady staff even came to check how the food was etc. You usually don’t get such friendless in this sort of “fast food” eateries.
AME C . 2024-05-09
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Staff was really kind and friendly. Quesdilla was alright - not as flavourful as expected.
Virgilio Jarrín . 2024-05-01
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Great food and lovely service from the staff😊
Daria Palys . 2024-04-29
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It was difficult to eat and soggy, but probably my mistake with the toppings. Still too expensive for tortilla over £10
Azam Ali . 2024-04-24
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Food was great and amazing customer experience, we are going back for sure
Heidy Hernández . 2024-04-23
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Delicious food with nice staff.
Dominic Koch . 2024-04-22
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Great food and very kind service:)
CM . 2024-04-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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