Tortilla in Hammersmith and Fulham

Excellent service from staff, Excellent naked burrito Excellent option for lunch

The manager Ahmed was a very nice employee. He took care of my order nicely and politely. I was very intrigued with the way he spoke to me as a customer and was very happy with the way the Hammersmith team dealt with my order as it feels good to be in good hands.

Chirang was really sweet and the food was delicious

Thank you Ahmed and your amazing team for the beautiful food and service.

Attentive staff and very good food!

Received excellent service from Ahmed today at Tortilla Hammersmith. He was very friendly, professional, and efficient. Will definitely come back.

Ahmed was super attentive, accommodated my requests for my naked Burrito! I have now signed up on the app too!

I recently placed a large bowl order from and I am extremely disappointed with what I received. The portion was far smaller than what I paid for—there were literal spaces in the bowl! It was clear they skimped on the ingredients, and it felt like I didn’t get my money’s worth at all. To make matters worse, several items were missing from my order This is unacceptable.I won’t be ordering from here again anytime soon.

Great service by Ahmed. Very helpful!

Poor, slow delivery, completely wrong order

Delicious burritos, I had one with so many fillings it looked like it would be difficult to wrap. My server, Ahmed, was super friendly and efficient. Recommended!

Ahmed checked on me and my date to make sure we had a good meal. Food was 10/10

Ahmed was absolutely amazing. As a vegetarian person I often have it hard to choose what to eat. Ahmed took in consideration my diet and gave me a really good option which was vegan chilli burrito which i absolutely loved it!

Good food… great service by Chirang…

Visited this Hammersmith branch of Tortilla. Ahmed & Chirang served us and were lovely, funny and explained the menu and dishes to us. Lovely experience and will come back to this branch for the kind excellent customer service. Food was delicious too.

Rakesh is killing it, Thank You for your delicious burritos

I ordered my food just before 7 and it arrived at 9:20

Nice food and a lovely friendly lady helped with the process of building a tasty burrito thank you 🤩

Amazing service, amazing food, the hospitality is genuinely great. Ahmed and Rakesh were brilliant when serving me.👍🏻👍🏻👍🏻

Delicious food and amazing service

If you ever go to this place please ask for ahmed the best worker there 10/10 service showed me the halal options and was bery helpful i will be coming back!!! Thank you ahmed! HE NEEDS A PAY RISE!!!

Had a great experience here - Ahmed was a delight and gave us great service. I recommend this branch and service!!!

somehow never been to tortilla before but glad that tortilla hammersmith was the first experience. from the moment we stepped in Ahmed was super friendly and it was clear he's super knowledgeable about what he does. burrito was yum and we'll be back !

Elana and Ahmed are really sweet and friendly and provided us with excellent service

Ahmed and Elana provided excellent service and are extremely friendly

I have ordered my food around 17:30 I just received it at 18:30 the order was showing for so long preparing it and the driver was at restaurant, but it’s a bit strange that since de driver took the order he just got arrived in a 2 minute so strange because the food arrived so cold I have to put it on microwave to try to make it better. I am very disappointed with this.

Ahmed customer service was splendid

Great food and service. Ahmed was really nice and helpful.

Nice friendly place, great service. Love their frozen margs. Knocked a star off the food because my burrito absolutely fell to pieces while I was eating it, but it was yummy anyway! 😂

The staff were super nice and the food was lovely!

Verry tasty . Went few timed and will go again. Friendly people.

Jon was a great help at explaining the menu and with my ordering process. Great service!

Always loved Tortilla but the prices have been going up significantly. What really annoyed me was that I couldn’t redeem my stamps for a free main because I got a large (which used to be covered) instead of a medium, and my stamps were all taken away even though I had to pay. Not impressed.

I don't think I will be visiting here again.The food I got was nasty and the servers far from friendly.What is the matter with these take out resteraunts,they don't seem to care!!

Great staff great food. Special thank you to Vivek

Food was cold despite being delivered on time. The chicken was hard and some small pieces of bone which put me off eating the rest of the food. Leaving more than half of it.

Been coming here over many years, delicious, fresh and full of flavour Mexican fillings with excellent service. Please bring back the steak filling at some point. Can get busy during lunch times but otherwise a quick turnaround.

Asked for no rice. It came with rice unfortunately. Other than that, delicious.

We love tortilla. You know what you are getting and it hasn't disappointed yet!

Quick and lovely service with good options.

Friendly people and very delicious tacos.

Elena was very helpful and nice, the food was good.

I was in a rush to get some food whilst heading to work. I ordered a burrito wrap and was assisted by Kate. The burrito was warm and packed with flavour. Great staff and great customer service. Thank you Kate. Also, any NHS/Health services we get 10% off!

Idk if you lot put expired chicken in my bowl or cooked it for too long but that was like biting on rocks do better

Super friendly lady made me a delicious burrito :) .She bring joy to the restaurant and makes delicious burrito .Bless her x ♥️

It was an amazing experience. I have been at Tortilla at various locations. And the food everywhere has been consistently amazing. But I must say they have taken the service and atmosphere to the next level at this outlet in Hammersmith. I would highly recommend you to visit this place. P.S. the burrito I ordered looked too delicious that I forgot to click a picture. I will upload one and update it when I order next time.

Not bad for a burrito. Could be better, could be worse. It certainly satisfies the craving for a wrap.

Unless you're starving and there is nothing, but absolutely nothing to eat to save your life...avoid

Friendly staff. No criticism to the staff but the prices are not great for the quantity. You have to ask staff to add extra when you don’t feel like it’s enough eg the chicken.

Very friendly and helpful staff and delicious burritos. Would definitely recommend.

Trinjal - fantastic service and great food

I'm now a regular at this branch of tortilla and thought I would finally write a review, Big thank you to Kate and the rest of the team who always put a smile on my face whenever I come in, and always make sure to give me one of the best experiences I've ever had in a restaurant like tortilla. Food was especially amazing today so I just had to write a review!

Great food, and great service! Kate was incredibly friendly and polite and made my experience lovely.

Very good burritos and Kate was lovely and friendly and very efficient

Amazing food, delicious and filling. Lovely Kate guided me through the multitude of delicious choices to make up my perfect burrito bowl. Can’t fault it, will come again, thank you!

Kate was very friendly, thank you!

Such a lovely meal. It was my first time here and Kate who was serving me was super helpful, giving me great advice on what to choose. Will definitely return!

Server (Kate) was as friendly as could be! Warm and bubbly, a friendly server makes a huge difference after a 13 hour flight!

Food was awesome and customer service was quick and fast! Big thank you to Kate who made me this lovely naked burrito!

Alongside the great food, I had the most amazing service from Kate. She made the atmosphere so friendly and was super helpful, as well as handling everything professionally and efficiently. Thank you Kate!

Honestly one of the nicest spots in Hammersmith, I love most of the menu but the burritos are just quality. Girl called Kate serving me early this morning helpfully pointed out toppings that have allergens in them which was super helpful! Thanks guys!

ordered special- g.o.a.t tortilla- got rice , veggies and maybe a spoon of meat

Excellent, the yummiest burrito! And wonderful customer service!

Food was ok, but the Subway style counter service was rushed with loads of misunderstandings and constant attempts by staff to push ingredients that they randomly charge extra for. Ended up having to clarify for every ingredient whether it was included or not. Seating is cramped.

Day light robbery! I have asked for large and this is what I get - portion size is less compared to before and customer service was bad by this Asian girl.

The naked burrito was overly garnished with things we did not request for which spoilt the taste. However, the grilled chicken was tasty, but tortilla chips did not come with the burrito though most other restaurants included it.

Best Burritos in Hammersmith :)

Amazing burritos definitely purchasing more often

Great, warm and personalised customer Service from Elena. Food as always on a good level.

Always love coming to this branch, always chill and top quality burritos :D

Delicious nachos queso and filled tacos

Stopped in looking for something gluten free. The staff is very friendly and the food was great. The naked burrito is gluten free.

Amazing service! Delicious burrito 🌯

Boys on the counter are helpful and efficient

Indulge in the exquisite flavors of our delectable tortillas, served by charming and attentive staff—a beautiful lady and a fabulous young gentleman. Experience their warm and welcoming demeanor firsthand. Thank you for for your kindnest

Love this spot in Hammersmith, staff are very respectful, helpful, and with very good attitude.

Good tortilla. I had the vegetarian tacos which turned out to be literally just vegetables. I feel like the avocado should be included in that without paying extra. They needed salt and lime but once i added that they were good. They have a great selection of beers and the frozen margarita wasn't bad. The corn wings were nice too.

Had a wonderful experience! Staff were super friendly and accommodating!

amazing burritos and great service

The food was good, fresh and filling. The service staff were amazing though, very friendly and warm. The lady staff even came to check how the food was etc. You usually don’t get such friendless in this sort of “fast food” eateries.

Staff was really kind and friendly. Quesdilla was alright - not as flavourful as expected.

Great food and lovely service from the staff😊

It was difficult to eat and soggy, but probably my mistake with the toppings. Still too expensive for tortilla over £10

Food was great and amazing customer experience, we are going back for sure

Delicious food with nice staff.

Fast, clean, friendly, lush food. Cant ask for more.

Great food and very kind service:)

Amazing service! Really nice guys:)

Absolutely ridiculous the food came cold this is unacceptable after paying £40 plus for a meal. I will not be ordering again.

Tortilla bangs everytime, great clean Meal 10/10

This is the second time I have been to this branch and I am not disappointed I must say, since I have not been let down by the service! The staff here is very friendly, very accommodating and very pleasant to interact with! Always smiling The food is as good as it can get but has not been disappointing

Burrito was good and a beer for £2.50

Absolutely lovely, the people that work there are so nice. I get tortilla often from this specific branch & they never disappoint.

Lovely place! Delicious food! Friendly staff!

Quick, easy and fresh. Always very pleasant service as well.

Being from Cali I know what a Taco should taste like, and these were great just like back home, my only critique would be you need a big sign in the window that says NO CASH, we did not know and it was a problem.

As an individual with heaps of experience in the hospitality industry you tend to notice everything about a venue from when you arrive to when you leave. Been coming to this tortilla since it opened and have never been served by anyone like Kate, her knowledge of the menu and guidance through choices was phenomenal, honestly, great service and made that experience that little bit better! Enough to leave a review about. Cheers Kate, keep it up 🙏🏾

I recently dined at Tortilla Hammersmith, and I must say, my experience was nothing short of fantastic. From the moment I walked in, I was greeted with warm and friendly smiles from the staff. The atmosphere was lively and inviting, making me feel right at home. One staff member in particular, Shenazzer, stood out to me. He made sure to check on me throughout my meal, making sure I was enjoying my food and if I needed anything else. His genuine care and attentiveness truly made my dining experience all the more enjoyable. Speaking of the food, I opted for a naked bowl with corridor rice, chicken, brown beans, sweetcorn, cheese, and mild sauce. And let me tell you, it was absolutely delicious. The ingredients were fresh, and the flavours were spot on. I also appreciate that Tortilla offers a variety of options for dietary restrictions or preferences. The portions were generous, and I left feeling satisfied and content. I must also mention that the prices at Tortilla are very reasonable, especially for the quality and quantity of food you receive. Overall, I highly recommend Tortilla Hammersmith to anyone looking for a delicious and affordable meal. The staff, especially Shenazzer, truly go above and beyond to ensure a great dining experience. Keep up the great work, Tortilla Hammersmith!

I am a regular customer at Hammersmith Tortilla. I am very happy to be served by Shenazzer, JD, Igor , Kate, Rachana and Trinjal. They are extremely friendly, polite and always make me and others feel welcome. I will definitely recommend family members and friends because of their good service. Especially Shenazzer, he is an extremely good leader. The teams are all well trained by him.

Vanessa and the boy with her were really friendly with me and my friend. They smiled and were patiente with us while we chose. Really would come back to be received by them again! The place was clean and the atmosphere nice.