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4.3

Based on 3.795 opinions finded in 6 websites

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Nº 383 in 1046 in Hammersmith and Fulham

Nº 12 of 42 American in Hammersmith and Fulham

CUSTOMERS TALK ABOUT DISHES WITH..tortillastortillacookedtacostacoricemeatporkpayguacamolecheesechickenmustladybeanssteakmexican

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Waited nearly an hour for my order

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Chante . 2025-05-23

MORE AT Just Eat

Was nice but rice tasted undercooked and crunchy

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Alexander . 2025-05-23

MORE AT Just Eat

Really good fresh food would deffo order again !! Hard to find takeaway that tastes like real food ! Recommend 100%

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Kayleigh . 2025-05-17

MORE AT Just Eat

My brother mentioned that he likes to go to Tortilla in Hammersmith because Helena is very attentive and has excellent service. A big shout out to Urvi, who I went today, I found her very charismatic and friendly. The food could be less spicy, I’m vegan and would like to have different options, as I recognised that this option is quite invalid, the vegan mayo could at least be less spicy 🥵

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Égon Turci . 2025-05-11

MORE AT Google

Great Burrito. Fresh ingredients.

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Mitch Boss . 2025-05-11

MORE AT Google

What better than a beautiful burrito at the end of the week. Thank you Gujan and team for supporting my appetite for authentic Mexican 🌮🌯

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Perrin Rausch . 2025-05-09

MORE AT Google

Lovely place with friendly staff and tasty food, what's not to like. We were served by urvi, very smiley and helpful. 👍👍👍👍👍

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Steve Jefferies . 2025-05-09

MORE AT Google

im a huge fan of mexican food🫶🏼 and this place, so good! i ordered the naked burrito (medium size) with literally everything - and omg taste like heaven🫶🏼🥹 they are even super friendly! once i ordered, they asked me whether this is my first time here and they basically just bring you through each options they have! the guacamole of theirs is a must! its just perfect! and also for you who loves spicy, need to try their spicy sauce as well!

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Anabelle Graciela Krisanti . 2025-05-04

MORE AT Google

Ahmed the manager was amazing really helpful and treated us amazing

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Ali Harky . 2025-05-03

MORE AT Google

Ahmed is super nice! This was my first time visiting the store, and I couldn’t have had a better experience! From the moment I walked in, I felt welcomed — especially thanks to Ahmed, who went above and beyond to explain everything in detail. He took the time to walk me through the different tortilla options, made thoughtful recommendations, and made sure I felt comfortable and informed. The service was exceptional, and the quality of the products matched the warm atmosphere. I’ll definitely be coming back!

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Zahraa Omar . 2025-05-03

MORE AT Google

Food was great! Excellent customer service. Irvin was very helpful and polite.

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Mo Ismael . 2025-05-02

MORE AT Google

Urvi was the kindest server . Thanks for your reliable service Tortilla ! :)

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Co . 2025-05-02

MORE AT Google

Had a wonderful experience at Torita in Hammersmith. The service was smooth and professional, and the atmosphere was welcoming. Special thanks to Urvi for her exceptional attention to detail and friendly approach—she truly made the visit memorable. Highly recommend!

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Jignesh Thummar . 2025-05-02

MORE AT Google

I'm a food rider, and the order is always ready for me, and the staff is friendly. Well done :)

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London Rider . 2025-05-01

MORE AT Google

Great place, tasty food, Elena’s service is lovely

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Dorin . 2025-05-01

MORE AT Google

The service was quick and amazing.Lovely staff and the restaurant was clean and tidy.Ahmed was super friendly and made my dine in experience at tortilla better.Just wanted to say thank you for your service.😁😁

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Emma Barjami . 2025-04-29

MORE AT Google

I had a great experience at this Tortilla thanks to Ahmed! He was very friendly and welcomed me in straight away. His attention to detail really stood out and he even took the extra mile to make sure everything was okay after sitting down with my food. It is clear he cares about providing excellent customer service and I'll definitely be coming back to this branch for my naked burrito bowls! Thank you, Amy

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Amy D . 2025-04-29

MORE AT Google

Good food - Sophie’s service and attitude is better than most other staff at many other restaurants

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Anish Kotecha . 2025-04-24

MORE AT Google

Food is always very good. The server Hanna was super polite, very helpful. Thanks guys!

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Mo Boudreaux . 2025-04-23

MORE AT Google

Love the food, Love the service!

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Dongli Deng . 2025-04-23

MORE AT Google

Nice burrito and service from Urvi

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Morgan Williams . 2025-04-22

MORE AT Google

The food is made quite well. Urvi and her colleagues have been quite accommodative to our needs with kids, and helped us with delicious food. I would definitely come here again.

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Kumar Yelamarthi . 2025-04-22

MORE AT Google

Incredible burritos, with student discount

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Pedro Silvestre . 2025-04-21

MORE AT Google

Great food and great service! My go to restaurant on King street for a quick bite.

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Alex Nnadi . 2025-04-21

MORE AT Google

wonderful!! definitely coming here again

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Jo D. . 2025-04-21

MORE AT Google

I got a beef burrito box., extra was for the meat and guacamole - ALL freshly prepared. Was Worth the £10 spent

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Julie Ann . 2025-04-21

MORE AT Google

Came on Easter Monday - the staff that day were brilliant! Great food and very kind!

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Fin Akers . 2025-04-21

MORE AT Google

You’re store says you’re open till 10:30pm and I’m here outside at 9pm to collect my too good to go order, and it’s shut. I want a full refund.

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Aman Dhillon . 2025-04-18

MORE AT Google

Amazing food Ahmed and team thank you for your help 👍

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Ghanim Abboud . 2025-04-17

MORE AT Google

Great food at a reasonable price, and pretty filling. Living in the sticks of rural East Anglia, the only problem we've found eating in Hammersmith is the choice of great places to choose from! Would very happily eat here again.

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Adrian Matthews . 2025-04-16

MORE AT Google

The salad bowl (essentially a burrito without the carbs), was delicious and all fresh. There were plenty seats available and the tables were clean and tidy. The service I had today was excellent. The server was friendly, knowledgeable and efficient with a lovely smile.

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Helen Keegan . 2025-04-16

MORE AT Google

Cozy fast-food restaurant near Hammersmith. Very friendly service.

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Shafiq Mumani . 2025-04-16

MORE AT Google

Great burritos and lovely staff at this Tortilla!

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Emily Evans . 2025-04-15

MORE AT Google

Good place near the Hammersmith underground station. Food is tasty not specially pricey. Staff super friendly, special mention to Sofia, nice worker there that help us with the language (my kids are not fluent English speakers). NICE!

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Jaime López . 2025-04-14

MORE AT Google

My server vavi was very kind and helpful very good experience over all

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Ashton leon . 2025-04-09

MORE AT Google

Food was amazing, the staff were lovely and helpful. Thank you Ahmed and Sophia! Definitely recommend and will como back.

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Abi Iyahen . 2025-04-08

MORE AT Google

Thanks to Sofía for a wonderful quesadilla and tacos!!

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Cristina Pueyo . 2025-04-07

MORE AT Google

Wow wow, I usually don’t write reviews but this one deserves it. Ahamad, you are a friendly and helpful manager who seek to serve the best quality for your customers. I love the tacos and the sallad bar.

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Brosky Laylan . 2025-04-06

MORE AT Google

Best tortilla wraps in Hammersmith. Excellent service and great price. The quality for the price is amazing. Thank you Ahmad for your helping us choosing the best wraps and tacos.

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Daban Mohsen . 2025-04-06

MORE AT Google

Delicious wraps and salads, it’s worth every single penny. Ahmad’s hospitality and welcoming service makes you want to return. I would highly recommend. This will be my regular place to eat.

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Sabat Sadik . 2025-04-06

MORE AT Google

Went there for the free burrito, great portion and quality

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yea . 2025-04-06

MORE AT Google

Amazing service, staff was very friendly especially Adam who was one of the nicest people I’ve met.

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Noah Larsen . 2025-04-05

MORE AT Google

That « Burrito day » was a banger! After a queue of one hour and 15 minutes we could enjoy a delicious and large naked burrito. The manager Ahmed is a star as well as Vanessa. Thank you guys!

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Renée Mendy . 2025-04-04

MORE AT Google

I visited Tortilla Hammersmith on National Burrito Day for the free burrito offer, and I have to say, it was an amazing experience! Ahmed, the manager, truly made my visit memorable. Even though it was a busy day, his friendly attitude, professionalism, and welcoming energy really stood out. He made the whole process smooth and enjoyable, and his positive mood uplifted the entire atmosphere of the place. Because of Ahmed’s outstanding service, I’ll definitely be coming back. Shoutout to him and the team for making it more than just about the food, it was the whole vibe!

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Mohammed Omar . 2025-04-04

MORE AT Google

Increíble servicio y tan bueno muy muy bueno y volveré aquí de nuevo, me encantó mi tiempo aquí y el personal era muy amable y servicial

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Daban M . 2025-04-03

MORE AT TripAdvisor

Ahmed and his team at Tortilla were great! While we were ordering, they went out of their way to get burritos for me and my family. Really appreciated the extra help!

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Helga . 2025-04-03

MORE AT Google

So tasty and so great, very satisfied

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Arah . 2025-04-03

MORE AT Google

Ahmed was fantastic! He was extremely helpful, professional, and went above and beyond to assist me. I really appreciate his patience and dedication. Great service—highly recommend!

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Tatiana Severino . 2025-04-03

MORE AT Google

I had great food and great time. Staff are sooo welcoming and nice especially Ahmed and Vanessa

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Cathy Loundah . 2025-04-03

MORE AT Google

We had the pleasure to be served by Sophia she was amazing welcoming and extremely helpful she let us now about the prices of every item that was a add on . She also speaks Spanish which was very helpful for my mother to understand and order . Thank you so much Sophia :)

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Kimberly Molina . 2025-03-31

MORE AT Google

Great value for money and also offer discount for students

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Lauren Donaghy . 2025-03-28

MORE AT Google

Incredible burrito, would 100% come here again

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Stevie Spall (Majestic Gazelle) . 2025-03-28

MORE AT Google

Tortilla in Hammersmith is now my go to place for good healthy food during lunchtime. The way to create your food can be confusing at first, but with the help of a friendly staff member called Urvi I was able to get a burrito to suit my taste. I can highly recommend this place because its clean, has quick service and friendly staff atmosphere.

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Declan Talbert . 2025-03-27

MORE AT Google

i enjoyed the naked burrito bowl:)

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Hugo . 2025-03-26

MORE AT Just Eat

Staff is really friendly and lovely. They explain me really well to order. the food was tasty as well

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ariel . 2025-03-25

MORE AT Google

Please do a branch in Woking, we absolutely loved your food- convenient prices and really yummy and healthy too. Customer service was very good too- Sophia served us

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Mateea G. . 2025-03-24

MORE AT Google

Staff always very friendly and show great customer service!

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Lewis Nuttall . 2025-03-24

MORE AT Google

The food at Tortillas, Hammersmith was lovely. I had a Naked Burrito and not only was it filling but Urvi gave the best customer service. She was welcoming, polite and efficient. 5 Stars!

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GX . 2025-03-24

MORE AT Google

Visited this restaurant on Friday evening. I had ordered chicken quasadilia and the sever was not wearing the gloves and was touching other food products which was clearly not hygienic. I am not going back to this restaurant anymore.

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Abhijit B . 2025-03-23

MORE AT Google

Great food and best customer service. Thank you Adam.

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Matt J . 2025-03-22

MORE AT Google

I ate a really tasty burrito here, I was helped by Urvi who was kind, helpful and super fast. Top recommendation for Hammersmith and it was quite convenient to get off the tube from.

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Josh Holmes . 2025-03-22

MORE AT Google

Kate was very lovely. Food just what we needed

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Jonny McRobb . 2025-03-22

MORE AT Google

Decent services i'm super regular of them.

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6 april . 2025-03-20

MORE AT Google

The managers lack a little tact. Being friendlier would give this place a nice touch. The food is acceptable. The tacos are great, they are worth it for the price.

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Ernesto Roque . 2025-03-18

MORE AT Google

Ahmed is the man! Perfectly assembled and wrapped. I will be back!

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Graeme Warburton . 2025-03-18

MORE AT Google

really tasty, fresh food and outstanding service, good place to grab a quick bite, bit not a date spot. ( cold because door left open + sparse interiors )

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Chiara Sozzi . 2025-03-16

MORE AT Google

Delicious natural Mexican food.

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Jose Biot Domingo . 2025-03-14

MORE AT Google

Food was good, Service from Urvi was good

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Ethan Bieszczad . 2025-03-14

MORE AT Google

Large beef burrito was brilliant. Staff were very friendly and patient as it was my first time ordering here

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Harry Knott . 2025-03-12

MORE AT Google

Great time at tortilla as always! Hanna’s service was great, super attentive & kind. Atmosphere is perfect, music wasn’t too loud & disturbing. 10/10 definitely recommend

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Halima . 2025-03-11

MORE AT Google

Wonderful swift service with friendly staff and great food at an affordable price!

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Chan Zhi En . 2025-03-11

MORE AT Google

Tortilla es siempre la mejor opción en comida para llevar, pero también en el lugar agradable en Hammersmith, es bueno para cenar. Los cuencos de burrito siempre son mi elección, con carnitas, frijoles negros, arroz, jalapeños, pico de gallo, salsa verde y lima. Simplemente delicioso. Esto fue alrededor de 16: 30 , tan bueno tenerlo casi vacío.

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ikasle . 2025-03-10

MORE AT TripAdvisor

Tortilla is always the best option in food to take away but also in the nice place in Hammersmith, is good to dine in. Burrito bowls are always my choice, with carnitas, black beans, rice, jalapeños, pico de gallo, green sauce and lime. Simply delicious. This was around 16:30, so nice to have it mostly empty.

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Víctor Prieto . 2025-03-10

MORE AT Google

Popped in for a naked Burrito, turned it into a meal deal. Caution - it’s filling, satisfying, and you’ll be hooked!

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Darren Wheeler . 2025-03-09

MORE AT Google

It was so nice to walk in and see ( in London) 3 people serving you, smiling and chatty plus so so friendly. Thank you for making me aware of an available restaurant in my town. Hopefully it’s as nice as yours. Sorry I don’t know your names but, I loved my 08/03/25 13.45 visit.

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TheVilniuza . 2025-03-08

MORE AT Google

Excellent as always, warm and friendly servers, great flavourful food, vegetarian friendly.

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Ruchika Rathee . 2025-03-08

MORE AT Google

The food is great, and the customer service was amazing! I was served by Hanna who was really patient and friendly

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Hamza Abdi . 2025-03-05

MORE AT Google

Delicious food, always great for something tasty and quick. Was served by Urvi who laughed and joked with me about how big the burrito she was making for me was! I would recommend and will be back for more tasty food and great service.

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Casper Willcock . 2025-03-04

MORE AT Google

Their food is good, there is nothing wrong with them, they have a variety of options, but what suits me is a lot

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Basem Alharbi . 2025-03-02

MORE AT Google

Urvi was really friendly. Food was really good.

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William Alvarez . 2025-03-01

MORE AT Google

Missing tortilla chips so the 3 dips are useless. Not the first time I have had missing items from Tortilla. Won't order from them again.

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sam . 2025-03-01

MORE AT Just Eat

It was good. 2 of my three taco chip dips were off, and the third was a salt pile, but the bowl was good

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Amy . 2025-03-01

MORE AT Just Eat

Good food and clean space! A staff called Urv was very nice!

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22 Mojiito . 2025-02-28

MORE AT Google

Urvi is the best !!!!! Great food great vibes 🫶

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Bartek L . 2025-02-27

MORE AT Google

The waitresses are very friendly, friendly and attentive. ADVISABLE!

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Elo Rod . 2025-02-27

MORE AT Google

Amazingly fresh and tasty. Great range of veggies options. Lovely staff and great customer service! Highly recommend

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Lucy Abbott . 2025-02-26

MORE AT Google

La comida era rápida, fresca y deliciosa. El personal era amable y se aseguró de que todo estaba bien. Las porciones fueron generosas, y los sabores realmente destacaron con un par de recomendaciones de mi servidor Vivek 👌

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Pierce F . 2025-02-26

MORE AT TripAdvisor

Íris was amazing served us with love and care thank you sooo much and packet our left over for TA she was amazing

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Micaely Galvao . 2025-02-22

MORE AT Google

Ahmed today took care of me and had a very lovely conversation while making my food with very good care. It was very much appreciated!

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Nyet Ashera . 2025-02-22

MORE AT Google

Ahmed and Jon were lovely! The Hammersmith location is wonderful, great staff and wonderful food. I would definitely recommend.

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Kimberley Guduza . 2025-02-22

MORE AT Google

Thank you very much really enjoyed the food. Thanks to Urvi!

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Guri Babunashvili . 2025-02-22

MORE AT Google

They forgot our two diet cokes.

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Riccardo . 2025-02-21

MORE AT Just Eat

URVI was amazing in that Hammermith branch. So friendly and made me a phenomenal Burrito 🌯 will definitely be back. This girl needs a pay rise.

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S. Duffy . 2025-02-21

MORE AT Google

The food is delicious. Students get a burrito for 5 pounds on Mondays! The staff are incredibly helpful, especially out server Urvi. 10/10 Totally recommend

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Srisneha M . 2025-02-18

MORE AT Google

Lovely staff, great selection, speedy service

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Evie Mae . 2025-02-17

MORE AT Google

Great food and lovely employees. Mi kids love this place!

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Julieta Echeita . 2025-02-16

MORE AT Google

Really underwhelming, poor service - staff more interested in fulfilling online orders at the same expense of a queue of customers waiting. Really tiny portions. Not all Tortilla branches are like this. Disappointed

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khilan doshi . 2025-02-15

MORE AT Google

Urvi was lovely and inviting. Food was fab :)

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Jenny Smith . 2025-02-14

MORE AT Google

Lovely staff and great food would recommend!

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Taylor Hollins . 2025-02-14

MORE AT Google

The food is tasty and the staff member Urvi who served me is really nice :)

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Lin Kelly . 2025-02-13

MORE AT Google

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